Name: Fairfield Inn & Suites by Marriott Cincinnati Airport South/Florence
Address: 5910 Merchants Street, Florence, Kentucky, United States of America, Florence, Kentucky, US
Price range: US$144–US$231 per night
Rating: 8.95

What guests think

Fairfield Inn & Suites by Marriott Cincinnati Airport South/Florence draws frequent praise for its friendly, helpful staff, comfortable rooms, and a convenient location for the airport, dining, and area attractions.

Some guests report inconsistent housekeeping and room upkeep, citing dirty bathrooms, stains, sticky carpets, and unrepaired water damage or broken fixtures. Service is widely described as welcoming, though a few guests encountered slow or problematic check ins, staffing gaps, or overbooking. Breakfast feedback is mixed, ranging from good variety to stale items, unripe fruit, weak coffee, and slow replenishment during busy periods. Overall, expect a convenient, mostly comfortable stay with occasional hiccups.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Not enough information in reviews.

Related guest reviews

10

Kyla

29 Oct 2023

·

Stayed 1 night

So far things are great. It fulfills its purpose, a clean safe place to stay. Nothing too special, but the fruit infused by the front is nice.

10

Cecilia

10 Sept 2022

·

Stayed 1 night

Great place! Shuttle driver Jenifier was a welcome personality after being on road all day! Loved the Tv sitting area separate from bed TV..would stay here again!

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Cleanliness

Many guests found the property clean and fresh. Others reported issues such as dirty bathrooms, stains, sticky carpets, and unrepaired water damage, with occasional lapses in housekeeping.

Related guest reviews

10

brian

24 Sept 2025

·

Stayed 1 night

We had a great stay! Friendly staff and clean room!

10

Joseph

3 Apr 2024

·

Stayed 1 night

Stay was great. Close to the airport and restaurants. Room was clean and bed was comfortable.

8

Ulreka

28 Jul 2024

·

Stayed 2 nights

Nice hotel, there were just a few issues with the room. The thermostat (box) on the wall was ripped off the wall. The wall paper was peeling in the restroom and it looked like water damage was on the ceiling and the shower knob fell off the shower and hit me on the foot.

10

Yilma

17 Mar 2024

·

Stayed 1 night

Very clean room

10

Albert

2 Dec 2025

·

Stayed 3 nights

Everything Staff, breakfast, cleanness

10

Jason

21 Nov 2025

·

Stayed 4 nights

This is the best hotel in the area for the money. The rooms are always clean. The staff is super cool. Ill stay here anytime I'm working in Florence, Covington, Hebron etc.

10

Dana

7 Jul 2024

·

Stayed 1 night

Clean and comfortable.

2

Mark

5 Sept 2025

·

Stayed 2 nights

The rooms were very dirty. I switched to another room. It was pretty dirty, but the bed was so uncomfortable. I did not sleep. I will probably never stay in a Fairfield Inn again.

6

Allison

7 Aug 2024

·

Stayed 2 nights

Room furnishings were just tired overall but bathroom did not feel clean. There was obvious water damage in bathroom that was never repaired. Carpet felt sticky. Not a completely comfortable stay.

2

Alison

22 Sept 2025

·

Stayed 3 nights

iI stayed at this hotel for 3 nights! not one time did they come in to clean, exchange towels, or empty trash! the walls was cover with reddish stain near the light switch in the bathroom and shower and floors were not cleaned! Also, when my husband asked, the housekeeper for more towels, he was told by the housekeeper that they didn’t have an enough to give him!! very prestige area and hotel!

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Rooms

Rooms are generally comfortable and suitably sized for families. However, several noted worn furnishings and maintenance problems, and opinions on beds and pillows were mixed.

Related guest reviews

10

Joseph

3 Apr 2024

·

Stayed 1 night

Stay was great. Close to the airport and restaurants. Room was clean and bed was comfortable.

8

Ulreka

28 Jul 2024

·

Stayed 2 nights

Nice hotel, there were just a few issues with the room. The thermostat (box) on the wall was ripped off the wall. The wall paper was peeling in the restroom and it looked like water damage was on the ceiling and the shower knob fell off the shower and hit me on the foot.

10

Emily

11 May 2024

·

Stayed 7 nights

Friendly and helpful staff. Clean and comfortable room that fit my family of 6 (4 teenagers). Close proximity to everything we wanted to see. Breakfast was good. Only suggestion is they need more help to keep up with the breakfast time.

10

Cathy

18 Apr 2023

·

Stayed 2 nights

Newer property, clean. Very quiet. Front desk staff at check in was very nice

10

Dana

7 Jul 2024

·

Stayed 1 night

Clean and comfortable.

8

John

15 Sept 2025

·

Stayed 1 night

The room was a good size and the bathroom was nice but the pillows were terrible and caused both my partner and myself to struggle to get to and stay asleep. For the price we paid for the room the breakfast was reasonable.

2

Mark

5 Sept 2025

·

Stayed 2 nights

The rooms were very dirty. I switched to another room. It was pretty dirty, but the bed was so uncomfortable. I did not sleep. I will probably never stay in a Fairfield Inn again.

8

Donald

1 Jan 2024

·

Stayed 1 night

The staff was great. It was a quiet area with many restaurants close by. The room was clean and the bed comfortable, but the room was sparsely furnished. One uncomfortable chair with a table instead of a desk. We had to sit on the bed to watch tv.

6

Allison

7 Aug 2024

·

Stayed 2 nights

Room furnishings were just tired overall but bathroom did not feel clean. There was obvious water damage in bathroom that was never repaired. Carpet felt sticky. Not a completely comfortable stay.

10

Beth

30 Jun 2025

·

Stayed 1 night

Very welcoming staff. Comfortable beds. Great morning breakfast

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Service

Staff are frequently described as friendly, welcoming, and helpful. A minority experienced slow or disorganized check-in, staffing shortages, or overbooking-related issues.

Related guest reviews

10

Carey

11 Jul 2024

·

Stayed 1 night

Wonderful staff at a wonderful property

8

Janea

22 Jun 2025

·

Stayed 2 nights

The staffcwas professional and accommodating. We arrived an hour early and were provided a room when ours wasn't quite ready.

2

Paul

3 Jul 2023

·

Stayed 1 night

On one of the busiest nights possible for this hotel, Marriott left a front desk employee with no experience working alone. She was unable to check us in-waited 45 min and still had no room key. She had to go and let us in our room. And because she couldn’t log what room we were in, she later tried to put someone else in our room scaring my daughter to death when they tried to get in the door at 12:30am. Not at all her fault. They should not have left her alone without the proper training.

4

Sean

3 Nov 2023

·

Stayed 1 night

Check in took twice as long as it should have. The receptionist seemed confused and apologized several times. The complimentary water in the reception area tasted AWFUL. Not sure if the container hadn’t been cleaned recently or what the problem was. Coffee in the room was terrible, slightly better at breakfast. The wallpaper in the bathroom was peeling in quite a few places, and had been badly patched in others. There were only two fruit choices for breakfast, one of which was green bananas. Every one! Completely unedible.

10

JJ

15 Jun 2025

·

Stayed 1 night

Excellent service and friendly staff

10

Carla

4 Jun 2023

·

Stayed 2 nights

Everyone we encountered was extremely nice and helpful.

10

Amy

15 Aug 2025

·

Stayed 2 nights

The staff was very helpful and friendly.

2

Kevin

31 Jul 2024

·

Stayed 1 night

Horrible experience, will never book this hotel again. Got a email 45 minutes after check in time. They overbooked the hotel. Front desk attendant rude. Had to go drive to another hotel after arriving in the rain.

10

Dennis

1 Sept 2025

·

Stayed 2 nights

Peggy at the front desk was phenomenal and very engaging. She made our check in an awesome experience. GREAT PLACE TO STAY!

10

Catherine

23 Jul 2024

·

Stayed 4 nights

The staff went above and beyond!

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Location

Convenient to the airport and area attractions, with restaurants nearby; some mention a quiet, safe setting. Good for getting around Florence and south of Cincinnati.

Related guest reviews

10

Ana

2 Sept 2025

·

Stayed 3 nights

Is so good for me and my friends, everything is close to the hotel.

10

Robert

4 Dec 2023

·

Stayed 2 nights

It was conveniently located to our final destination.

10

Joseph

3 Apr 2024

·

Stayed 1 night

Stay was great. Close to the airport and restaurants. Room was clean and bed was comfortable.

10

Julie

16 Jan 2024

·

Stayed 1 night

GREAT LOCATION SOUTH OF CINCINNATI.

10

Emily

11 May 2024

·

Stayed 7 nights

Friendly and helpful staff. Clean and comfortable room that fit my family of 6 (4 teenagers). Close proximity to everything we wanted to see. Breakfast was good. Only suggestion is they need more help to keep up with the breakfast time.

10

Douglas

27 Jul 2025

·

Stayed 4 nights

Safe, clean and convenient

10

Cathy

18 Apr 2023

·

Stayed 2 nights

Newer property, clean. Very quiet. Front desk staff at check in was very nice

8

Donald

1 Jan 2024

·

Stayed 1 night

The staff was great. It was a quiet area with many restaurants close by. The room was clean and the bed comfortable, but the room was sparsely furnished. One uncomfortable chair with a table instead of a desk. We had to sit on the bed to watch tv.

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Dining

Breakfast is often described as good with decent variety. Some guests found stale items, unripe fruit, weak coffee, or slow restocking during busy times.

Related guest reviews

10

Kimberly

28 Jan 2024

·

Stayed 1 night

Clean, friendly staff, good breakfast!

10

Michael

1 Sept 2025

·

Stayed 1 night

Hotel was nice. Good options for breakfast. Room was clean. Would definitely stay here again

10

Kyla

29 Oct 2023

·

Stayed 1 night

So far things are great. It fulfills its purpose, a clean safe place to stay. Nothing too special, but the fruit infused by the front is nice.

10

Emily

11 May 2024

·

Stayed 7 nights

Friendly and helpful staff. Clean and comfortable room that fit my family of 6 (4 teenagers). Close proximity to everything we wanted to see. Breakfast was good. Only suggestion is they need more help to keep up with the breakfast time.

10

Albert

2 Dec 2025

·

Stayed 3 nights

Everything Staff, breakfast, cleanness

4

Sean

3 Nov 2023

·

Stayed 1 night

Check in took twice as long as it should have. The receptionist seemed confused and apologized several times. The complimentary water in the reception area tasted AWFUL. Not sure if the container hadn’t been cleaned recently or what the problem was. Coffee in the room was terrible, slightly better at breakfast. The wallpaper in the bathroom was peeling in quite a few places, and had been badly patched in others. There were only two fruit choices for breakfast, one of which was green bananas. Every one! Completely unedible.

8

John

15 Sept 2025

·

Stayed 1 night

The room was a good size and the bathroom was nice but the pillows were terrible and caused both my partner and myself to struggle to get to and stay asleep. For the price we paid for the room the breakfast was reasonable.

4

Narendranath Etteri

23 Jul 2023

·

Stayed 1 night

Bathroom was not at all clean. Breakfast was not as expected, it was like stale food.

10

Minli

9 Jul 2023

·

Stayed 3 nights

Very satisfied ! Good breakfast selections

10

Beth

30 Jun 2025

·

Stayed 1 night

Very welcoming staff. Comfortable beds. Great morning breakfast

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $207	19 $231
20 $160	21 $170	22 $171	23 $180	24 $169	25 $211	26 $205
27 $152	28 $160	29 $167	30 $196

Su	Mo	Tu	We	Th	Fr	Sa
				1 $202	2 $167	3 $169
4 $149	5 $167	6 $194	7 $192	8 $174	9 $189	10 $172
11 $156	12 $165	13 $184	14 $200	15 $175	16 $178	17 $180
18 $148	19 $158	20 $163	21 $163	22 $163	23 $146	24 $162
25 $163	26 $160	27 $144	28 $161	29 $158	30 $160	31 $160

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About this property

Location

Room options

Suite, 1 King Bed with Sofa Bed (Sitting Area)

Room, 2 Queen Beds, Accessible Bathtub

Suite, Multiple Beds, Accessible Bathtub (Sitting Area)

Suite, Multiple Beds, Hearing Accessible (Sitting Area)

Room, 1 King Bed, Hearing Accessible

Room, 1 King Bed, Roll-In Shower

Suite, 1 King Bed with Sofa Bed, Hearing Accessible (Sitting Area)

Room, 2 Queen Beds, Hearing Accessible

Room, 1 King Bed

Suite, Multiple Beds, Roll-In Shower (Sitting Area)

Room, 2 Queen Beds

Guest reviews

Fabulous

What guests think

Property policies

Check-in instructions

Good to know

FAQs about Fairfield Inn & Suites by Marriott Cincinnati Airport South/Florence

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Prices for upcoming dates