Hilton Garden Inn Brunswick

Pet owners - please read the fine print [because I missed it] Canadian travellers on our way back home finding unpleasant surprise at check in of $75.00 USD pet fee. I was shocked - the fee was almost as much as we paid for the room for one night. First and last visit to a Hilton I guess for us. :(

The property was very clean however, the pool was closed. There was no hot water and the front desk. Staff were not very friendly. Other than that, it was a nice hotel.

It was a great stop on the road for us, extremely nice hotel with a full service restaurant and bar making it perfect after a long day of travel.

The location was great, and in a safe spot near lots of shopping, dinning out, and I-95. The staff was awesome!!! Thank you Sarah for making it wonderful. The indoor pool was a major plus, and even when I had to get my daughter some Band-Aids for her foot they gladly helped.

The hotel halls, elevators, and lobby were all extremely hot, but the staff was very nice and professional.

Enjoyed the bar and restaurant availability. It was closw to other restaurants too. Staff was friendly and helpful.

The hotel was great. They advertise pet friendly but what they don’t tell you is they charge $75 for your pet. Talk about gouging the customer. They should note that this is the price for your pet because I would have chose another more pet friendly hotel!!

One night stay on way down to FL. Literally two minutes off I-95 exit to hotel entrance. Restaurant was under staffed but the food for dinner and breakfast was excellent. Always a comfortable bed and clean room at Hilton.

It was great but upon needing a cart to move my luggage there were none. I was told there were only four. A hotel such as yours needs more of them. I had to make four trips down to my car to load my things. Not happy about that. Everything else was great.

The hotel was fine. We chose it because of the location right off of 95. The beds and pillows were very uncomfortable. We arrived around 11 and there were no luggage carts. The person at the desk said sorry, people must have taken them and not brought them back. She went to look for them, but couldn’t find any. It was late and by that time we just wanted to get in our room and go to bed. Breakfast was not included which is kind of annoying as well. This would not be my first choice hotel when traveling again.

The staff was great and friendly. The room was great but the bathroom was not. We were satisfied overall.

Very clean and nice hotel.

Nice staff, rooms are dated and not very clean but it was a quick stop and did the job

Excellent stay. Clean facilities, friendly staff.

Convenient location with a clean room and common areas.

We were extremely impressed with our room - super clean and super spacious! Staff were very friendly and we will make sure to book again if we need to during travels.

Upon check-in we were given a room that had not been cleaned. There were dirty towels on the floor and the beds unmade. We had to wait another 25 minutes to be given a different room. Meanwhile our dinner order was ruined because the food had not been picked up on time due to this delay.

Hairs all over bathroom floor, trash on bathroom floor, paint peeling in corner of bathroom, curtain would not close and electronic blackout curtain was also broken and would not close, room was very cold upon entry, wall heating unit was WAY to hot when set to 71F so the thermostat was broken as well (woke up in middle of the night sweating), elevator floor and hallway carpets were very dirty. I usually don’t leave bad reviews, but this stay was such a poor one especially since I decided to pay extra for this motel. Not at all worth it.

This facility is immaculately, clean and very well located off. I 95. The check-in process was flawless, parking was easy, and the hotel room itself is beautifully appointed, brand, new, and very modern. The price was right, and I would easily stay here again, and recommend this hotel to anyone.

Front desk staff were friendly and the room was spotless and comfortable.

Very comfortable and quiet environment. The room was very nice and clean. Much quieter than the Home2 suites next door. Will definitely stay here again.

The lobby area was tasteful and looked like it had been renovated but the room was pretty underwhelming. Clean but kind of tired - the bedding was very worn and a bit dingy. The pillows were lumpy, the sliding “barn door” to the bathroom was stuck and wouldn’t close, and there was only one tissue left in the box. But the property was quiet and I felt safe so I gave it an overall 4.

We were extremely impressed with our room - super clean and super spacious! Staff were very friendly and we will make sure to book again if we need to during travels.

Excellent room

Room tidy. Bed comfortable. Tv huge. Bathroom clean.

Clean, spacious room

Bed was extremely hard and uncomfortable

Nice place good food . Do not get room by elevator . Elevator chime is sooo loud

The guest sleeping in the room next to mine snored extremely loudly throughout the night, making it feel as if he was sleeping in my bed. Consequently, I couldn’t sleep a wink the entire night. It wasn’t his fault; it was the poor insulation or soundproofing of the room(s)!

Shower barely Luke warm. AC making lots of loud sounds. Sounds like a frog stuck in a fan. Hard to sleep like that.

It is connected to the Home2Suites. There is one entrance down the middle and the signs clearly mark which hotel is which. I didn’t have any issues. Front desk check in was easy and quick. There was one person in front of me. Staff walking by asked if they could assist me with anything which was kind. We had a person in training (badge indicated) and I’m sad I didn’t catch her name. She was great. Also, Raquel (apologize if the spelling is wrong) was working on the Home2Suites side but came over to help. She was kind to the trainee and explained why something wasn’t working. My entire experience for check in was less than 5 minutes. Carts were located at the front door and elevators just passed check in. My only wish was for information about the hotel. I could see a bar and restaurant sign plus there is a small convenience type store in the lobby. I think a small half sheet of paper with information about the bar, restaurant, breakfast, fitness area, pool, etc.There was a QR code in the room in the base of the tv but the information was not accurate. The room was clean and efficiently laid out. It looked as shown online. The lighting was fine. There was light from the window and several lamps. We ordered dinner from the restaurant and they called when it was ready; about 20 mins. The bar was great. They were under staffed and some guests weren’t so kind. However other staff came to support. We would definitely stay here again.

The property was very clean however, the pool was closed. There was no hot water and the front desk. Staff were not very friendly. Other than that, it was a nice hotel.

Front desk personnel were bland and indifferent. Restaurant staff were mush more amiable. Lame location; nothing nearby; No lunch service was weak; Breakfast time too short

All staff really friendly and accommodating.

Ez on off exit, Had to change room due to smoke smell in a non smoking room. Front desk attendant wasn’t aware we were checking in, had to wait. Had to call front desk bc tv wouldn’t go on due to dead batteries waited a short time for maintenance person ( friendly and personable).

Everything was great about our stay. Pillows needed to be updated though. Old, no support, flimsy. Appreciated the cleanliness. Staff were always available and friendly.

I like that the facility was clean and the staff was kind and professional

After initially getting a room that wasn't clean and the hand soap bottle had dropped from the wall, we were moved to a clean room with two vouchers for breakfast. Overall stay was very good, beds are good, breakast was very well done. Staff is excellent.

Friendly helpful staff. Front desk attendant was very kind after having to book a new hotel after 11pm. (La..her name was on her cute necklace) sorry 4 got how to spell it. No issues with my room. Absolutely will book here again.

There was a small issue with the blind/curtain in our first room and we were immediately given a different room with absolutely no problem and no hassle. everything else was great, comfy beds, super clean.

Great location

Clean property, good breakfast. Close to shopping mall. Note they didn't give Hilton loyalty points because booked thru a third party.

It was very convenient on my visit to the island

Nice hotel. Perfect location.

Front desk personnel were bland and indifferent. Restaurant staff were mush more amiable. Lame location; nothing nearby; No lunch service was weak; Breakfast time too short

Directly off the interstate. Very clean facility with friendly staff. Will return

Convenient to interstate and many restaurants aw well as their own.

Nice contemporary hotel. Well located to restaurants and highway access.

Great location

Right off the highway. Clean with friendly staff.

Nice hotel. No complimentary breakfast.

The breakfast for Hilton is expensive and confusing. The buffet is gone. I paid for breakfast but it was very limited. There is always just one server in each hotel it seems and they are berries and very busy

Just a one night stay to our destination. Very clean comfortable and nice. Ate dinner and breakfast at the restaurant which was delicious. Room was clean. Would stay again!!

The room was great - bed was very comfortable. We had dinner at the restaurant/bar which was very good and convenient.

Property clean and convenient. Rices in dining room a bit high.

Room was clean. Staff was very friendly. I did expect a breakfast bar but there was only a restaurant where you had to purchase food. Free coffee which was nice.

Enjoyed the bar and restaurant availability. It was closw to other restaurants too. Staff was friendly and helpful.

Clean spacious and great front desk. Food is okay could improve more

One night stay on way down to FL. Literally two minutes off I-95 exit to hotel entrance. Restaurant was under staffed but the food for dinner and breakfast was excellent. Always a comfortable bed and clean room at Hilton.

The hotel was fine. We chose it because of the location right off of 95. The beds and pillows were very uncomfortable. We arrived around 11 and there were no luggage carts. The person at the desk said sorry, people must have taken them and not brought them back. She went to look for them, but couldn’t find any. It was late and by that time we just wanted to get in our room and go to bed. Breakfast was not included which is kind of annoying as well. This would not be my first choice hotel when traveling again.