Is parking available at the property?

Nearby parking is available at a fee of NZD 19 per day, located approximately 951 feet away from the hotel. Reservations are not required.

What type of breakfast is offered and what are the serving hours?

Cooked-to-order breakfasts are available daily from 7:30 AM to 10:00 AM for a fee of approximately NZD 30 for adults and children.

What are the standard check-in and check-out times?

Check-in is from 2:00 PM, and check-out is until 11:00 AM. Early check-in and late check-out may be available for a fee of NZD 50, subject to availability. Guests should contact the property at least 24 hours before arrival to make arrangements.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details about room accessibility features are not provided.

What is the location of the property in relation to key landmarks?

The hotel is centrally located in Christchurch, just a short 5-minute walk from Cathedral Square and 13 minutes by foot from Hagley Park. It is approximately 0.9 miles (1.4 km) from Christchurch Casino and 1.2 miles (2 km) from Christchurch Public Hospital.

What are the policies for guests staying with children?

Children are welcome at the property. The minimum age for children to stay for free is not specified.

The Muse Christchurch Art Hotel - 4 Star Accommodation

Average nightly price at The Muse Christchurch Art Hotel by month, last 12 months (USD)
Month	Average price
January	US$113
February	US$207
March	US$154
April	US$147
May	US$111
June	US$96
July	US$89
August	US$97
September	US$94
October	US$126
November	US$144
December	US$115

What guests think

Reviews of The Muse Christchurch Art Hotel highlight its central, walkable location near the bus interchange, stylish boutique design, friendly staff, and a popular rooftop bar, while also noting recurring drawbacks like weekend noise, limited parking, and dated elevators.

Rooms are generally comfortable, with some offering great views, though a few are small or face internal areas, and some guests reported weak shower temperature or pressure and tricky climate control. Cleanliness is often praised, but several reviews mention missed servicing, dusty spots, and stained or worn carpets in common areas. Expect a stylish, central stay with lively vibes, best for travellers who can tolerate some noise and use nearby paid parking.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The rooftop bar is a highlight, and there's an attached cafe. However, parking is off site or limited, and the single older elevator feels slow or unreliable at times.

Related guest reviews

6

Mark and Colleen

2 Nov 2025

·

Stayed 2 nights

Was noisy up to midnight due to base music from local night life. The hotel is trying to get the noise reduced. Couple of things requiring repair in the room. Towel rail loose. Slow close on the toilet seat not functioning. Suggest a toilet brush so guests can do a quick clean if it is soiled. Also three ply toilet paper to match the standard they are trying to portray. One ply loo paper is public toilet standards. Need to factor in the cost of car parking it using your own vehicle. Good location if you want to be right in the city centre. Room was comfortable.

8

Aria

6 Aug 2025

·

Stayed 2 nights

The hotel lives up to its name, as the building is a very artsy and unique presentation. The room was clean and comfortable with many facilities available. The elevator is old and needs a face lift - lol. I found it was a little inconvenient having to wait around for the poor thing to eventually reach you. Otherwise great staff and atmosphere! Definitely would recommend!

8

Don

5 Apr 2023

·

Stayed 1 night

The hotel room was fine, everything we needed was there, the bedding was comfortable and the room it self was very clean. Parking on site is a major problem, they currently only have space for a few cars, this could be due to construction. The common areas of the hotel especially the halls need to be updated, the pink carpets are very stained. Staff was welcoming and very friendly.

10

Loren

27 Oct 2025

·

Stayed 1 night

Excellent location and rooftop bar

6

Wagner

3 Mar 2024

·

Stayed 1 night

No car park at property.

8

Saitoh

21 Dec 2024

·

Stayed 1 night

バスインターチェンジから近くて、とても便利部屋もモダンできれい唯一困ったのはエレベーターが１つで5人までしか乗れない事

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10

Phil

12 Oct 2025

·

Stayed 3 nights

Clean room, staff were helpful when needed. Great rooftop bar.

10

Joe

16 Feb 2025

·

Stayed 3 nights

The Dainty cafe and Pink Lady rooftop bar were great in addition to the awesome hotel

4

Michael

18 Apr 2023

·

Old Lift broke down, not surprising and wasn’t fixed during stay. Room was dusty in most places which aren’t the focal point. Basic breakfast. Poor housekeeping, didn’t do the bare minimum. Key card expired after a few days so had to walk the five flights of stairs to get it refreshed. Main carpets are stained on each floor. No real care about how guests stay was just if you had paid. Only one good worker there. Started with a few things that could be overlooked but quickly amounted to a disappointing stay. Spend the $50 or so extra dollars and stay somewhere nicer because it’s not worth it.

8

Susan

13 Mar 2025

·

Stayed 3 nights

Stayed for 3 nights Feb 2025. Hotel is in a good location for access to the centre but there is a lot of building work nearby including the new stadium. Drop off parking bays are available for 5 mins but no hotel parking. There are a lot of paid for parking options nearby. Breakfast is provided as a credit for the cafe within the hotel but we found this was a good option. Would like to thank Layla on reception who helped with baggage and was always willing to answer our questions. Plus she has a lovely smile!

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Cleanliness

Many guests found rooms clean and tidy, but multiple reports cite missed housekeeping, dusty areas, stained linens, and noticeably worn or dirty carpets in common spaces.

Related guest reviews

8

Jaco

18 Oct 2025

·

Stayed 1 night

Beautiful and clean room with beautiful bathroom. Wonderful stay, thank you

10

Carol

15 Feb 2025

·

Stayed 1 night

Very nicely decorated and clean room with amenities.

6

David

2 Mar 2023

·

Stayed 2 nights

Clean and modern room. room cleaning didn’t happen during our 2 night stay. Close to town. Room heating a little sporadic.

8

Lucy

12 Mar 2024

·

We enjoyed staying at this property, although cleanliness could have been better. For example, we noticed the extra blanket given had stains all over it which was pretty gross as it was obvious that it had not been washed for some time. The location was great and it had everything we needed but thought attention to detail could be better. The rooftop was great too.

6

Carrie

2 Apr 2023

·

Stayed 1 night

The Muse is a really conveniently located CBD hotel. The room was OK however the bathroom floor was quite dirty and left dark marks on my socks. The carpet in the communal areas is absolutely filthy with stains everywhere. For $230 a night I expected a cleaner presentation.

10

Simon

22 Apr 2025

·

Stayed 1 night

Beautiful hotel in the centre of town. O sure about parking as we arrived by train. The room was spotless and modern. Amazing shower and very quiet.

8

Cheryl

16 Feb 2026

·

Stayed 4 nights

Location, staff and amenities were great! One day room did not get cleaned. Other than that fantastic!

10

Chor Ee

4 Jan 2026

·

Stayed 3 nights

Really friendly check-in staff, beautiful ambience with the wall art, clean room with excellent amenities.

4

Michael

18 Apr 2023

·

Old Lift broke down, not surprising and wasn’t fixed during stay. Room was dusty in most places which aren’t the focal point. Basic breakfast. Poor housekeeping, didn’t do the bare minimum. Key card expired after a few days so had to walk the five flights of stairs to get it refreshed. Main carpets are stained on each floor. No real care about how guests stay was just if you had paid. Only one good worker there. Started with a few things that could be overlooked but quickly amounted to a disappointing stay. Spend the $50 or so extra dollars and stay somewhere nicer because it’s not worth it.

10

Nadine

17 Apr 2025

·

Stayed 3 nights

Sehr schönes Hotel in der City. Super bequeme Betten. Die Zimmer sind groß, das Badezimmer mit großer Dusche. Im Hotel befinden sich ein Café und eine Rooftop Bar (reservieren!). Pflegeprodukte waren gut. Ich hätte mir etwas mehr Sauberkeit (Bettwäsche und Bad) gewünscht, war aber immer noch ok und kein Grund zur Beandstandung. Insgesamt sehr empfehlenswert.

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Rooms

Rooms are stylish and comfortable, with some offering great views. Downsides include occasional small or dark layouts, noise from the rooftop bar or nearby nightlife/construction on some nights, and reports of lukewarm showers or hard to adjust heating/AC.

Related guest reviews

10

Angela

5 Sept 2025

·

Stayed 1 night

Loved staying at this boutique hotel. Room was perfect and what I was expecting from the photos. Was immaculate and clean. Loved the plush velvet decor and colour scheme - felt posh and elegant but comfy. Easy check-in and checkout and cafe downstairs was fantastic - lovely coffee and food and didn’t have to wait long. Really enjoyed dinner at the Pink Lady restaurant on the top floor - had great service and food was delicious, would definitely go back. Only issue I had was the water temperature of the shower - I wanted it hotter and it wouldn’t go any higher. Maybe it’s a safety thing but if you like your showers hot, this is not the hotel for you. Otherwise amazing stay in the heart of the city.

10

Khalid

6 Jul 2025

·

Stayed 2 nights

Spacious room and bathroom, vintage building with wonderful amenities.

8

Bonnie

2 Mar 2025

·

Stayed 2 nights

We enjoyed the location here and the staff were friendly. However we stayed a Saturday night and the music from the rooftop bar was pretty loud in our room until after 1am. We were on the 5th floor. Sunday night didnt hear anything so pick your days to stay!

10

Ng

13 Jul 2023

·

Stayed 1 night

Wonderful hotel in centre of Christchurch. Cool art, spacious rooms, and even light breakfast. Would definitely stay here again. Comfy bed, pleasant views, and link to top floor bar.

6

Mark and Colleen

2 Nov 2025

·

Stayed 2 nights

Was noisy up to midnight due to base music from local night life. The hotel is trying to get the noise reduced. Couple of things requiring repair in the room. Towel rail loose. Slow close on the toilet seat not functioning. Suggest a toilet brush so guests can do a quick clean if it is soiled. Also three ply toilet paper to match the standard they are trying to portray. One ply loo paper is public toilet standards. Need to factor in the cost of car parking it using your own vehicle. Good location if you want to be right in the city centre. Room was comfortable.

6

Marie Jo

26 Sept 2025

·

Stayed 2 nights

Didn’t sleep well due to noise from the rooftop bar.

6

Gary

24 Jun 2024

·

Stayed 2 nights

All the staff are brilliant, friendly and courteous. We were disappointed with the room, for a premium king, the room was small with very little storage for two people's clothes. Whilst the room was clean, it appeared 'tired' and needed some TLC. We had to request bathrobes and ask them to hang part of the curtain that was hanging off. Great location and fabulous staff.

8

Michael

29 May 2024

·

Stayed 3 nights

The staff were very friendly. The room was clean and looked just as advertised in the pictures. The thermostat worked fine, so room temperature regulation wasn't an issue. Also, I didn't hear any construction noises, like some of the reviews mentioned. Overall, a very good experience! The only area of improvement for the hotel is the water pressure and temperature. It was fine for me, but my partner prefers it a bit hotter. We were looking forward to using the rain shower, but due to the lack of water pressure and temperature, it was quite an underwhelming experience. With that said, I'll happily book a room in the Muse Hotel again.

10

Sarah

16 Jun 2025

·

Stayed 3 nights

The room was artistic and comfortable. Very clean, perfect space and amenities for a solo weekend in Christchurch. I arrived after midnight and communication with staff prior to and at the time of check out was easy. Right at the start of High Street, the mall was a few steps away, as was the options of food and supermarket. This was the perfect location to walk around town. It was awesome that they had a cafe attached, and the rooftop bar was nice to spend time in the afternoon. Would definitely stay here again.

8

bernard

26 Jan 2025

·

Stayed 1 night

Our room looked onto a internal stairwell and was small and dark. The decor was lovely but the room didn't have much aspect. Ask for a street view room. It was Saturday night and the Roof Top Bar pumped out music to 1.30am but the noise wasn't unbearable more of an nuisance.

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Service

Staff are widely praised as friendly and helpful, with easy check-in and responsive support. A few guests experienced lapses such as lack of apology after disruptions, unhelpful reception, or booking issues.

Related guest reviews

10

Bethanne

31 Jul 2025

·

Stayed 2 nights

Always excellent service, I keep returning. Clean rooms with great amenities. Really Good location.

6

Michael

23 Nov 2025

·

Stayed 3 nights

Good stay apart from a very inconvenient false fire alarm at 5am which didn't even result in an apology on check out.

10

Em

7 Oct 2023

·

Stayed 2 nights

The staff went above being great hosts. They let us in at 1:30am without complaining (due to a delayed flight.) They got a plumber in asap when our water flow was reduced in our room and are kind and respectful.

10

Ian

12 Jan 2026

·

Stayed 1 night

Great on all counts. Friendly staff. Location is perfect.

10

Peter

4 Nov 2025

·

Stayed 1 night

Brilliant location in the heart of the city The staff were friend and great pointing out the bars and restaurants in the area

10

Fiona

11 Dec 2022

·

Stayed 1 night

What made the stay better we’re the friendly welcoming and accommodating staff

10

Chor Ee

4 Jan 2026

·

Stayed 3 nights

Really friendly check-in staff, beautiful ambience with the wall art, clean room with excellent amenities.

10

Amanda

1 May 2025

·

Stayed 3 nights

Friendly staff. Room was well appointed and presented. Much appreciated the daily room servicing. The breakfast provided from the dainty cafe downstairs was super delish. Overall a wonderful stay. Highly recommend.

4

Kevin

11 Mar 2023

·

Stayed 4 nights

Booking that was made and confirmed six months in advance was cancelled on arrival without notice by Muse due to a "technical issue with the room" and overbooking. They blamed Expedia for not informing us which is not credible given the frequent changes to the "story". We were left stranded with no alternative accommodation. Muse staff were unhelpful and indifferent to the situation they had created. Christchurch accommodation was very tight on that weekend. Hotels.com response was excellent and they relocated us after two hours of torture with Muse. Our recommendation - Stay away from Muse - Customer service is non-existant when it matters.

10

Ram

29 Apr 2024

·

Stayed 2 nights

Very friendly staff, convenient, comfortable, clean!

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Location

Central, walkable base close to the bus interchange, trams, shops, and dining. Several reviews note ongoing nearby construction that can affect views or cause early noise.

Related guest reviews

10

Ann Marie

24 May 2025

·

Stayed 3 nights

Great location for bus station, sights around the city and cafes.

8

LORRAINE

25 Feb 2025

·

Stayed 2 nights

Excellent location as right need to trams and the bus interchange

10

Scott

14 Jul 2025

·

Stayed 1 night

Great location with easy access to public transport and CBD

8

Adrianna

2 Oct 2024

·

Stayed 1 night

I booked a twin room and was given a king, it was late and we were tired so it wasn't worth going back down to see if we could move rooms so we made it work. The room was well appointed and clean. We were directly under the bar/restaurant and it was quiet in our room which was a blessing, though the construction next door started up about 0630.

10

Froylan

21 May 2024

·

Stayed 2 nights

Fantastic hotel, great location but currently lots of construction surrounding

8

Wayne

1 Feb 2026

·

Stayed 2 nights

Good staff & great breakfast deal. Location central to everything

10

Masakuni

19 May 2025

·

Stayed 3 nights

バスインターチェンジがすぐ近くで、分かりやすい場所であった。近くにマーケットもあり、便利であった。

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10

Susan

28 Oct 2025

·

Stayed 1 night

Clean rooms, near restaurants and shopping.

8

Susan

13 Mar 2025

·

Stayed 3 nights

Stayed for 3 nights Feb 2025. Hotel is in a good location for access to the centre but there is a lot of building work nearby including the new stadium. Drop off parking bays are available for 5 mins but no hotel parking. There are a lot of paid for parking options nearby. Breakfast is provided as a credit for the cafe within the hotel but we found this was a good option. Would like to thank Layla on reception who helped with baggage and was always willing to answer our questions. Plus she has a lovely smile!

6

Nancy

16 Oct 2024

·

Stayed 2 nights

The room was comfortable and well appointed, the ongoing construction right beside the hotel was a significat distraction, it affected the view from our window. On the positive note, location is excellent with easy access to the nearby malls. If the construction is not a concern this hotel is a good option.

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Dining

Continental breakfast and the downstairs cafe are generally enjoyed, though several guests found breakfast basic or inconsistent. The Pink Lady rooftop bar is popular with great views, but a few mentioned service issues or the need to book.

Related guest reviews

10

Angela

5 Sept 2025

·

Stayed 1 night

Loved staying at this boutique hotel. Room was perfect and what I was expecting from the photos. Was immaculate and clean. Loved the plush velvet decor and colour scheme - felt posh and elegant but comfy. Easy check-in and checkout and cafe downstairs was fantastic - lovely coffee and food and didn’t have to wait long. Really enjoyed dinner at the Pink Lady restaurant on the top floor - had great service and food was delicious, would definitely go back. Only issue I had was the water temperature of the shower - I wanted it hotter and it wouldn’t go any higher. Maybe it’s a safety thing but if you like your showers hot, this is not the hotel for you. Otherwise amazing stay in the heart of the city.

10

Belinda

7 Jan 2023

·

Stayed 1 night

The only issue is that the included breakfast was continental and they were awaiting delivery of butter. You try eating toast without butter. Couldn't they pick some up from the supermarket (literally next door) on the way to work

8

Richard

23 Feb 2024

·

Stayed 2 nights

Pleasant stay. Felt the breakfast was not up to standard and would have preferred a more user friendly and reliable climate control system for the sleeping rooms. Elevators seemed a bit beat up.

8

Amanda

18 May 2023

·

Stayed 2 nights

Great location. Lovely room and bathroom that looks to have been recently refurbished. Great views. Manager and his team were friendly and helpful. Old carpet in public areas is about to be replaced too which will be nice. Complimentary continental breakfast was simple but nice. Maybe a few extra options would be good. Even a microwave to heat the croissant perhaps. Only a minor thing as the positivs heavily outweigh the negatives.

8

Michael

19 Nov 2023

·

Stayed 3 nights

Nice rooms, and good location to the main shopping street. My only complaint was the breakfast was very basic, we only had it one day out of the three we stayed, and instead bought food elsewhere the other days.

10

Loren

27 Oct 2025

·

Stayed 1 night

Excellent location and rooftop bar

8

Mandy

16 Nov 2024

·

Stayed 1 night

Loved out city stay at The Muse - lovely corner room on a high floor with views over the new stadium. Charles on front desk was an outstanding host. The Pink Lady was average staff not very welcoming which we have encountered before - all in all a lovely option if you like quirky boutique hotels which we do.

10

Morten

12 Feb 2026

·

Stayed 2 nights

Very good breakfast. Nice people. Nice room.

10

Joe

16 Feb 2025

·

Stayed 3 nights

The Dainty cafe and Pink Lady rooftop bar were great in addition to the awesome hotel

10

Amanda

1 May 2025

·

Stayed 3 nights

Friendly staff. Room was well appointed and presented. Much appreciated the daily room servicing. The breakfast provided from the dainty cafe downstairs was super delish. Overall a wonderful stay. Highly recommend.

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Su	Mo	Tu	We	Th	Fr	Sa
1 $122	2 $190	3 $195	4 $292	5 $195	6 $187	7 $194
8 $146	9 $151	10 $174	11 $175	12 $161	13 $155	14 $210
15 $161	16 $164	17 $258	18 $258	19 $258	20 $284	21 $209
22 $161	23 $177	24 $268	25 $261	26 $269	27 $328	28
29 $139	30 $166

The Muse Christchurch Art Hotel

Prices for The Muse Christchurch Art Hotel

Monthly average prices

About this property

Location

Room options

Superior King Room

Standard King Room

Legacy Internal Room No View

Standard Twin Room

Guest reviews of The Muse Christchurch Art Hotel

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about The Muse Christchurch Art Hotel

Prices for upcoming dates

Business details

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23 $140	24 $154
25 $122	26 $119	27 $206	28 $210	29 $183	30 $131	31 $123