Name: Hyatt House Nashville/Franklin/Cool Springs
Address: 3501 Mallory Lane, Franklin, Tennessee, United States of America, Franklin, Tennessee, United States of America
Rating: 9.23

Guest reviews

9.2

Superb

Based on 1,009 verified reviews

What guests think

AI-generated summary based on recent guest reviews

Across many reviews, guests highlight Hyatt House Nashville/Franklin/Cool Springs for clean, spacious suites with kitchenettes, comfortable beds, and a convenient Cool Springs location near restaurants and shopping, plus friendly staff and breakfast that sometimes includes an omelet station.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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10

Tammy

4 days ago

·

Stayed 1 night

Huge room. Beautiful. Wonderful breakfast. Nice staff.

8

Dafnes

2 weeks ago

·

Stayed 3 nights

Location is excellent, staff was friendly and caring, excellent cleanliness, quiet room for sleeping but quality of the mattress was awful and uncomfortable, also the shower head is old fashioned .

10

Kimberly

3 weeks ago

·

Stayed 2 nights

I always enjoy my stay when in town.

10

Daniel

4 weeks ago

·

Stayed 4 nights

Clean quiet rooms friendly staff

10

Roxanne

9 Apr 2026

·

Stayed 1 night

Clean rooms and friendly staff

3501 Mallory Lane, Franklin, Tennessee, United States of America

Location

With a stay at Hyatt House Nashville/Franklin/Cool Springs in Franklin, you'll be within a 5-minute drive of CoolSprings Galleria and Aspen Grove Park. This hotel is 13.2 mi (21.3 km) from Nashville Zoo and 2.5 mi (4.1 km) from Saint Thomas Medical Partners.

Aspen Grove Park(0.8 Miles)

CoolSprings Galleria(1.5 Miles)

Saint Thomas Medical Partners(2.1 Miles)

The Park at Harlinsdale Farm(2.3 Miles)

SOAR Adventure Tower(2.7 Miles)

Iasis Health Care(2.8 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 23:59

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, free self-parking is available on-site. However, parking is limited.

A complimentary self-serve breakfast is provided on weekdays from 6:30 AM to 8:30 AM.

Yes, pets are allowed with a pet fee of USD 100 per accommodation, per stay. A pet deposit of USD 100 is also required. Service animals are exempt from fees.

Check-in is at 3:00 PM and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.

The property offers limited wheelchair accessibility, including step-free entrances and accessible facilities in public areas. However, specific features may vary.

The hotel is located within a 5-minute drive of CoolSprings Galleria and Aspen Grove Park. It is approximately 13.2 miles from Nashville Zoo and 17.7 miles from Mall at Green Hills.

Yes, there is an indoor pool available for guests, with access from 9:00 AM to 10:00 PM.

Children are welcome at the property. There is no specified minimum age for children to stay for free.

Hyatt House Nashville/Franklin/Cool Springs

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Amenities

Property description

Book on Vio

Guest reviews

Superb

What guests think

Location

Property policies

Check-in instructions

Good to know

Optional extras

FAQs

Have a question?

Similar properties

Hyatt House Nashville/Franklin/Cool Springs