Name: Hotel ZaZa Austin
Address: 400 Lavaca Street, Warehouse District, Austin, Texas, United States of America, Austin, Travis County, US
Price range: US$312–US$895 per night
Rating: 9.3

What guests think

Hotel ZaZa Austin earns strong praise for its central location, friendly staff, spacious rooms with comfortable beds and excellent showers, and a lively rooftop pool and bar, all set within stylish, art-filled spaces that create a fun boutique vibe.

Thoughtful touches like morning coffee on each floor, lobby snacks, turndown treats, and a complimentary 3-mile shuttle are widely appreciated. Trade-offs noted include pricey valet parking, dim room or bathroom lighting in some rooms, occasional street or construction noise, and limited seating or access during private events with slower service at peak times. Overall, expect a stylish, centrally located boutique stay with standout comfort and amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Rooftop pool and the 7th-floor bar/restaurant are frequent highlights, and the complimentary local shuttle is widely appreciated. Valet parking is often described as expensive, and guests sometimes face limited seating or access during private events, slower poolside service, or sporadic spa availability; the gym gets good feedback.

Related guest reviews

8

Marc

8 Apr 2025

·

Stayed 3 nights

The place is nice and has corky art. It’s got a great vibe. The gym is very small and closes at 8 PM. The restaurant closes at 10 and bar closes at midnight. The VIP room I got stared straight at a parking garage. VIP amenities are not existent here Even with VIP through Expedia. They still charged you $60 a day to park. I really didn’t see the value for this luxury hotel. The service from all the employees is wonderful. They are very helpful. Very kind with the hotel itself could offer a little more.

10

William

25 Aug 2024

·

Stayed 2 nights

Liked internal decor-especially the art. Breakfast in the restaurant was excellent. Car service to local downtown restaurants and clubs was perfect. Only real controllable issue to us was the pool was overcrowded and the staff was not able to stay up with drinks/food. Other than this minor issue we had a great time at this top flight hotel.

10

charron

28 Jun 2025

·

Stayed 4 nights

This hotel is very friendly. Pool is really nice. There is a 3 mile limit for where the drivers will take you for free. The restaurant upstairs is delicious. The bed rooms with a balcony is worth the extra money spent. The views and the breeze at night was nice for your slow days. Parking is 60 bucks a day which is pretty expensive. And the homeless in the area was very off putting.

8

Yiru

18 Nov 2024

·

Stayed 3 nights

We just had a 3 night stay at hotel Zaza and it was overall great! Pros: -Double deluxe room (pink striped headboards) was quite spacious. Bathroom was a good size, large mirror, insanely strong water pressure which felt like a spa. -Lots of cute touches, like large chocolate chip cookies and candy in the lobby, and coffee & tea service on each floor -Pool had good views of the city, comfortable cabana chairs -Great location, quick walk to many dining options Cons: -While the concierge at check in was nice, a different concierge (evening shift) was rude when we asked for extra bottles of water at the front desk. Like basically rolled his eyes and acted like he didn't want to give us the water. Why? -Pool is not heated, so even on a 80 degree day in November, it was freezing cold

10

Brandon

21 Jul 2025

·

Stayed 4 nights

Pool is amazing as it looks in the picture. Great location right in the center of Downtown, very walkable to everything. Valet guys were all so friendly and professional. We took advantage of their free car service every day where they dropped us off and picked us up all over town. Front desk people were great, free wine upon arrival, cookies in the lobby daily. I loved that the bar/restaurant were open until 12am when everything else closed at 10pm across town, it kept us fed on the late nights. Worth every penny.

8

Lambda

14 Oct 2024

·

Stayed 2 nights

Everything was great except the service at the pool was terrible. Considering this was the only option for a drink and the hotel does not allow outside food or drink I would have expected the service to be better. Especially at the high cost to purchase drinks! Otherwise we had a lovely stay at the hotel.

10

Rand

27 Jul 2025

·

Stayed 2 nights

The property is beautiful. The restaurant is excellent. Service was top notch. The only thing I really didn’t like was $59 for parking every night. That is double what it should be. Otherwise it was a good stay.

6

Steve

16 Dec 2025

·

Stayed 1 night

Some really nice touches and a nice room. But maybe don’t rent out your feature amenities so guests can’t even use them.

10

William

26 Mar 2025

·

Stayed 3 nights

Super clean, luxurious and huge room. Awesome shower pressure and hot water. Lovely pool, but has become mostly sun obstructed due to newly built glass towers. Restaurant and bar are delicious.

10

Eddie

6 Jun 2023

·

Stayed 1 night

Great hotel..missing a hot tub.

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AI-generated summary based on recent guest reviews

Cleanliness

Reviews frequently describe the property as very clean, with housekeeping generally strong. A minority reported lapses such as missed service, stained or torn linens, and overlooked trash or glasses.

Related guest reviews

8

Nancy

23 Apr 2025

·

Stayed 2 nights

Found left over trash on the far side of the bed. Busted balloon and food never swept.

8

Imelda

25 Jul 2025

·

Stayed 3 nights

Great place, only complaint is that the sheets on one of the beds had a big tear!

10

Amanda

23 Dec 2025

·

Stayed 4 nights

Staff was amazing. Hotel was extremely clean, snacks and coffee were great. Would definitely stay again.

10

Robert

29 Sept 2025

·

Stayed 2 nights

Beautiful properly, clean, beautiful rooms. The pool was so much fun and so close to everything. Excellent service in the Turn town service was very nice. Would love to stay here again.

10

Massud

7 Oct 2025

·

Stayed 2 nights

Very clean and pet friendly! Great staff, very professional

8

April

16 Aug 2023

·

Stayed 1 night

The hotel is beautiful and for the most part, very clean. When I went to get in bed, I pulled back the sheets and they were stained and dirty. I took pics and went down to the front desk. The staff was apologetic and immediately switched me to an upgraded room. This was great except for the fact that I had already unpacked my clothes and toiletries and so had to repack everything so I could move to a different room. Other than that, I loved the hotel and would recommend them.

10

Elizabeth A

10 Aug 2025

·

Stayed 1 night

Best hotel stay ever. Everything was perfect. It smelled wonderful, the mattress was amazing, the shower was the best, it was super clean, loved the free shuttle to anywhere within 3 miles, valets were wonderful...just nothing to complain about.

10

Colleen

14 Jul 2024

·

Stayed 4 nights

Great location to explore all that Austin has to offer. Hotel Zaza's service was definitely towards the top. The front desk was always friendly and the cookies every afternoon in the lobby hit the spot. The room was enormous, nicely decorated and very clean. Kudos to housekeeping! The bed was one of most comfortable with cozy bedding and pillows. The free bottled water, ice and moon pie offered each evening was very welcome after the heat of the day.

6

Vicsandra

22 Sept 2024

·

Stayed 1 night

Room was dark and bathroom floor was dirty.

10

Elizabeth

30 Jan 2024

·

Stayed 2 nights

I only had two problems, both concerning the bathroom. When I got to my room, there was hair in the sink that wasn’t mine. Someone had turned the shower handle off so tightly that I couldn’t turn the water on. I eventually took a wet towel and tugged and tugged on the handle. I was frankly exhausted by the time I had running water in the shower. I’m 72 years old with a heart condition. This was not a good experience.

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Rooms

Rooms are widely described as spacious, comfortable, and stylish, with powerful showers and some balcony views. Downsides include dim interiors or poor bathroom lighting in some layouts and occasional street noise on lower floors.

Related guest reviews

10

Monica

25 Apr 2025

·

Stayed 1 night

Zaza is my new “go to” in Austin. I love the chill vibe and friendly staff. The rooms and bedding are comfy and spacious. I also appreciate the complimentary coffee. I only wish the lighting was better for makeup application.

10

Daniel

22 Nov 2023

·

Stayed 2 nights

Great location. Awesome pool area. Quiet spacious rooms. Great showers

10

Justin

20 Mar 2024

·

Stayed 1 night

Beautiful hotel in downtown Austin. Room was comfortable and spacious. Epic bathroom and shower.

8

Lisa

23 Jun 2025

·

Stayed 2 nights

I love Zara and always have a great experience. My only comment/criticism is that if you are not on one of the very top floors, the street noise can be very intrusive late at night. I know the hotel has no control over it but it is definitely an issue.

10

Stacy

14 Mar 2025

·

Stayed 1 night

Our stay has been amazing. The rooms are spacious, clean and the bed is so comfortable. We had a 10/10 guest experience with Jacob during our check in. He provided amazing customer service. We will definitely be staying at this hotel again!

10

Paula

1 Jul 2025

·

Stayed 3 nights

Nice hotel, very friendly staff, good location downtown Austin, the only downside is that the bedroom had little natural light.

10

Andrea

1 Jan 2026

·

Stayed 1 night

I love the whole vibe of this hotel. The lobby signature scent is divine. Love the room decor and spaciousness. Never expected to compliment a shower, but it’s not probably the best hotel shower I’ve encountered in a long time.

10

Sherry

23 Nov 2025

·

Stayed 2 nights

The room was clean and spacious. The staff was very welcoming and the bed was very comfortable. The bathroom was very nice, big and clean. The hotel is convenient to a lot of the activities we were doing downtown and lots of places were walkable. We will definitely stay here again.

10

Alicia

18 Sept 2023

·

Stayed 2 nights

Nice boutique hotel. Very large unlike other boutique hotels. Quirky art throughout. Friendly staff, especially Jacob at the front desk. My room was super larger and comfy. Bay room large and nice shower! Loved being greeted with candles in the room. Free coffee serio every morning I’d a nice touch. There’s also a free “shuttle”, which I’d actually a huge truck they used to transport you anywhere within 3 miles. Stone was great. Only con was my room was a bit dark, even in the day and on Saturday night, I could hear music outside of the hotel for a few hours in the night. I’m also facing a parking lot and hotel block.

8

Ariele

23 Sept 2025

·

Stayed 4 nights

The hotel is centrally located and you can't beat that! We booked a junior suit and were really surprised about the layout -- for such a large room, it was quite bare. not a ton of furniture and there was one armoire for clothes but no other closets. the bathroom has lights right over the sink and pin lights right above a mirror are a really bad combo! you can hardly see yourself. housekeeping was a little hit or miss - various products weren't refilled but we did get a ton of towels and that was much appreciated! it was a very spacious room and comfortable, but the design was a little strange. the pool area and restaurant / bar on 7 was great -- the staff was super lovely, the pool was nice, and there was a ton of seating around the pool area to do a little work or sit with a cocktail. outside of these few things, i enjoyed the stay and would come back.

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Service

Service draws consistent praise across valet, front desk, and drivers, with many noting thoughtful touches and quick help. Some guests experienced slower or curt responses and uneven pool or room-service execution at busy times.

Related guest reviews

10

Hugo

5 Jun 2023

·

Stayed 2 nights

From the moment of check in to checkout the hotel and its staff were AMAZING!! I have to give a shout out to Jacob J. at the front desk. He went above and beyond, something no other hotel/hotel staff have ever done. The hotel is beautiful and has lots of amenities in a perfect location there in Austin. Thank you Zaza Austin for a wonderful family weekend.

10

John

19 Jun 2025

·

Stayed 3 nights

It was terrific. The bell staff was incredible! Tanner was an excellent driver.

10

Russ

3 May 2024

·

Stayed 1 night

A staycation at this beautiful property featuring a superb staff. The room, the bar/restaurant(s), the valet; top-shelf from start to finish. Accomodating staff took very good care to personalize our experience, a birthday celebration. Will definitely return!

6

Sarah

28 Jan 2025

·

Stayed 3 nights

My room was not properly cleaned. Several dirty glasses, even empty plastic coffee cups stacked up were left behind after housekeeping serviced the room. I ordered food for delivery from a restaurant. The front desk did not send the delivery guy to my door or call me. They replied they were busy when I called down. I asked if they could send forks to the room, it was never delivered. No option to purchase movies or login into Netflicks, only basic cable options. I think service does not match the nearly $500 a night price. I wish I stayed elsewhere.

10

Richard

16 Sept 2025

·

Stayed 4 nights

My wife and I just returned from the Hotel ZaZa and we had a wonderful time, starting with check in. My wife mentioned that we were celebrating our 35th anniversary and we were upgraded to a suite. The rest of the staff was equally as nice during our stay. They provided great restaurant recommendations and suggestions for where to go. The downtown location is near everything and the rooftop pool was very welcoming after spending the day in the hot Texas sun. The hotel also provides complimentary car service to local spots.

2

Maria

8 May 2024

·

Stayed 1 night

My husband tried to check in before me and Jacob was extremely rude as well as the manager. He did not have the reservation number and was told he could not check in because the reservation was only in my name! Terrible customer service. On the other hand, the girls in the dining room were great; very friendly after such a horrible check in experience! Kudos to the bellman and valet as well! Zaza you need to up your game by hiring friendly folks… after all we’re in Texas… the Friendly state.

10

Brandon

21 Jul 2025

·

Stayed 4 nights

Pool is amazing as it looks in the picture. Great location right in the center of Downtown, very walkable to everything. Valet guys were all so friendly and professional. We took advantage of their free car service every day where they dropped us off and picked us up all over town. Front desk people were great, free wine upon arrival, cookies in the lobby daily. I loved that the bar/restaurant were open until 12am when everything else closed at 10pm across town, it kept us fed on the late nights. Worth every penny.

10

Kirk

27 Jan 2024

·

Stayed 1 night

Front desk staff, valet snd transportation five star. We stay here exclusively every two months.

8

Lambda

14 Oct 2024

·

Stayed 2 nights

Everything was great except the service at the pool was terrible. Considering this was the only option for a drink and the hotel does not allow outside food or drink I would have expected the service to be better. Especially at the high cost to purchase drinks! Otherwise we had a lovely stay at the hotel.

10

Alexandra

13 Sept 2024

·

Stayed 1 night

Only issue was at check-in, my credit card was run for $100 for incidentals. No big deal, right? Apparently, if you book with Expedia, if they just add and run your card for the incidentals, it says your card is declined. Worth noting: Card wasn’t damaged, had plenty of credit available, and there wasn’t a fraud concern. I had to pull my card up on my credit card app and prove the charge had been accepted and was pending for them to realize the issue was on their end. The host then explained this happens when you book and pay with Expedia. A small thing, but mortifying, because the whole lobby could hear I might be a deadbeat with a non working card - but I wasn’t. Other than that embarrassing situation, the lobby is lovely, hotel smelled great walking in, valets are attentive, staff are kind and otherwise knowledgeable, rooms are spacious, clean, with just the amenities you need, nothing you don’t. Beds were surprisingly comfortable, thought I brought my own pillow because I am personally not a fan of the highly squishable, faux-down-feather style pillows. If you’re not a fan of those either - bring your own pillow because the room has like, 6 of them, but they’re all the same style. Overall, a very nice hotel; reminds me a little of the vibe at the Cosmopolitan in Las Vegas. Elegant but funky, Cool, eclectic, maybe a little naughty? A great stay & only two blocks from the Moody Center; aka: Austin City Limits.

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Location

Central downtown location makes restaurants, music venues, and the Moody Theater easy to reach on foot. Some guests mention street or construction noise and a few found nearby areas less pleasant.

Related guest reviews

10

Peter

8 Dec 2025

·

Stayed 1 night

Couple things stood out at the ZaZa. Location downtown was excellent. The car service was exceptional and fun - loved the lighted cattle skull and horns on the front grill and the Christmas tree tied on the roof! Coffee stations on each floor made it so easy to get going in the morning. The pool was nice and got good afternoon sun. Balcony room had a great view of park and we could hear music from festival. The staff were all really friendly.

8

Lisa

23 Jun 2025

·

Stayed 2 nights

I love Zara and always have a great experience. My only comment/criticism is that if you are not on one of the very top floors, the street noise can be very intrusive late at night. I know the hotel has no control over it but it is definitely an issue.

10

charron

28 Jun 2025

·

Stayed 4 nights

This hotel is very friendly. Pool is really nice. There is a 3 mile limit for where the drivers will take you for free. The restaurant upstairs is delicious. The bed rooms with a balcony is worth the extra money spent. The views and the breeze at night was nice for your slow days. Parking is 60 bucks a day which is pretty expensive. And the homeless in the area was very off putting.

10

Pamela

18 Feb 2025

·

Stayed 3 nights

Stayed there for the Austin Marathon. The location was perfect and very friendly staff!

10

David

16 Mar 2025

·

Stayed 2 nights

Great hotel - all the amenities and in a great location if you want to be downtown Austin, near sixth and Congress.

10

Michelle

6 Jan 2025

·

Stayed 1 night

Great location in walking distance of a lot of restaurants and bars

10

simon

7 Apr 2024

·

Stayed 3 nights

Beautiful hotel, location very central, there’s a lot of attention to detail and everything is immaculate. There’s a lot of construction going on nearby so a bit noisy on weekdays.

10

Sidney

10 May 2025

·

Stayed 2 nights

Best hotel I’ve stayed in. Two blocks to moody theater.

10

Jon

30 Aug 2024

·

Stayed 2 nights

Great property and super convenient location for accessing downtown Austin.

10

R Allen

14 Oct 2025

·

Stayed 1 night

A really beautiful hotel in the heart of Austin.

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AI-generated summary based on recent guest reviews

Dining

Group Therapy and the rooftop venue receive many compliments for tasty food, cocktails, and late hours; breakfast is often praised. Reports of slow or uneven service, room-service missteps, or a basic wine list appear occasionally.

Related guest reviews

10

Katherine

17 Nov 2024

·

Stayed 2 nights

Great location, amazing room, and a fabulous restaurant!

10

Craig

16 Jun 2024

·

Stayed 2 nights

Fantastic stay. Thoroughly enjoyed the amenities… 7th floor dining was terrific. I’ll be back for sure

8

Elizabeth

25 Jun 2025

·

Stayed 1 night

Everything was great, except the wine list is as basic as a Red Room Inns and the cocktails need to be better for the cost.

10

Jordan

22 Sept 2025

·

Stayed 3 nights

Great vibe, great decor, love the bar/restaurant on the 7th floor, service was top notch everywhere

8

Sammy

17 May 2025

·

Stayed 1 night

I have stayed at the Houston location and wanted to try Austin's location. Staff was exceptional, room comfortable, but restaurant service not up to par. The food ordered was cold and lenght to deliver exceptionally long.

10

Stephanie

24 Jun 2025

·

Stayed 4 nights

My husband and I thoroughly enjoyed our recent stay with you this past weekend! The location was perfect, our room was lovely, and the service we received was exceptional. We especially loved the hotel pool vibe and the signature cocktail selection from the pool bar and the hotel bar. The turndown service was also a very nice touch. Thank you for a wonderful experience!

10

Byron

9 Aug 2025

·

Stayed 2 nights

Property presented clean and felt safe. Staff was friendly. Ordered food on site; very good.

10

elizabeth

21 Sept 2023

·

Stayed 4 nights

We had a great stay for a few days of Austin enjoyment. Very attentive staff all around. The shuttle service they provide within a 3 mile radius was very helpful and a wonderful treat. Group Therapy Restaurant on the 7th floor was wonderful and priced within reason. We only ate at the bar, but Harold, the bartender, was great. Very accommodating. We would strongly suggest this as a property to stay for a visit to Austin.

10

Brandon

21 Jul 2025

·

Stayed 4 nights

Pool is amazing as it looks in the picture. Great location right in the center of Downtown, very walkable to everything. Valet guys were all so friendly and professional. We took advantage of their free car service every day where they dropped us off and picked us up all over town. Front desk people were great, free wine upon arrival, cookies in the lobby daily. I loved that the bar/restaurant were open until 12am when everything else closed at 10pm across town, it kept us fed on the late nights. Worth every penny.

10

Donna

19 Sept 2025

·

Stayed 1 night

Fabulous hotel in downtown Austin. Great bar and restaurant on site. Excellent service!

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$368
February	US$405
March	US$486
April	US$393
May	US$349
June	US$287
July	US$210
August	US$224
September	US$434
October	US$620
November	US$440
December	US$343

Su	Mo	Tu	We	Th	Fr	Sa
				1 $315	2 $515	3 $555
4 $344	5 $463	6 $534	7 $422	8 $398	9 $492	10 $559
11 $440	12 $442	13 $453	14	15	16 $866	17 $895
18 $312	19 $394	20 $843	21	22	23	24
25	26 $717	27 $463	28 $462	29 $380	30 $354	31 $387

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $695	16	17 $344	18 $482	19 $797
20 $323	21 $389	22 $443	23 $526	24 $338	25	26
27 $327	28 $453	29 $391	30 $391

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Premium Suite of Hotel's Choice

Room (Magnificent 7: Orient Express)

Room, 1 King Bed, Mobility Accessible, Balcony

Double Room, Multiple Beds, Mobility Accessible

Premium Room, 1 King Bed

Room (Magnificent 7: It's Complicated)

Premium Balcony Corner Room, 1 King

Cabin, 1 King Bed, Balcony, Corner (Fever)

Bungalow (7 | Magnificent)

Premium Room, 1 King Bed, Accessible

Suite, Balcony (Backstage Pass)

Suite, 1 King Bed, Balcony

Suite, 1 King Bed, Mobility Accessible, Corner

Premium Room, 2 King Beds

Signature Suite of Hotel's Choice

Loft (Magnificent 7: Loft)

Room, 1 King Bed (Magnificent 7: Seaside King)

Balcony Corner Suite, 1 King Bed

Double Room, 2 Double Beds, Balcony

Room (Magnificent 7: the Collegiate)

Corner Suite, 1 King Bed

Double Room, Multiple Beds, Balcony (Backstage Pass)

Premium Room Balcony Room, 1 King Room

Guest reviews

Superb

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hotel ZaZa Austin

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Prices for upcoming dates