Is parking available at the hotel?

Parking is available at the property. Details regarding the type of parking (private/public, on-site/off-site, covered/uncovered) and costs are not specified.

What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee of approximately DOP 10 for adults and DOP 6 for children.

What are the standard check-in and check-out times?

Check-in time is at 3:00 PM, and check-out time is at 12:00 PM. Early check-in is available for a fee, subject to availability. Guests are advised to contact the property at least 24 hours before arrival to make arrangements for check-in.

Are airport shuttle services available?

Airport shuttle services are available, but specific pricing and service hours are not detailed. Guests should inquire directly with the property to arrange transfers.

What accessibility features are available for guests with disabilities?

The property includes features such as step-free entrances and wheelchair-accessible facilities, although specific details about elevators and bathrooms are not provided.

What is the location of the hotel in relation to key landmarks?

The hotel is centrally located in Santo Domingo, just a 2-minute drive from Malecon and 7 minutes from the Assembly Hall of Jehovah's Witnesses. It is 0.1 km from Calle El Conde and other attractions such as Casino Colonial and Columbus Park are also within 0.2 km.

What are the policies for guests staying with children?

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

Novus Plaza Hodelpa - Santo Domingo Hotel

Average nightly price at Novus Plaza Hodelpa by month, last 12 months (USD)
Month	Average price
January	US$53
February	US$62
March	US$56
April	US$50
May	US$57
June	US$54
July	US$56
August	US$56
September	US$60
October	US$52
November	US$48
December	US$46

What guests think

Across recent reviews, Novus Plaza Hodelpa stands out for its central Colonial Zone location and walkability, while feedback on service, cleanliness, and room comfort varies considerably, resulting in a mixed experience for many travelers.

Many guests praise the friendly, helpful staff. Common drawbacks include very small or basic rooms, street noise, and recurring issues with hot water, air conditioning, and the lack of on-site parking. Cleanliness impressions vary, with reports of clean rooms but also corridor odors and occasional pests. Overall, it suits short, no-frills stays.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Repeated reports say there is no on site parking. Several guests also reported inconsistent hot water and air conditioning.

Related guest reviews

4

Jacob

18 Aug 2025

·

Stayed 1 night

This HOTEL DON'T HAVE PARKNG, that’ the big probleme. No hot water. I don't really like this services.

6

Jose

6 Oct 2024

·

Stayed 1 night

There was a cockroach in the room, the bathroom was very uncomfortable and there’s no place to park.

10

Jose

21 Jul 2024

·

Stayed 1 night

Need parking in the properic

2

Ramon

5 Mar 2023

·

Stayed 1 night

El hotel no tiene parqueo, tuve que hacer otra reserva en otro alojamiento para poder quedarme y parquear mi vehículo

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4

Mark-Edward

4 Dec 2024

·

Stayed 4 nights

Great location but poor accommodation. My AC didn’t work, only 1 functioning outlet and the water took forever to warm.

8

Roman

26 Dec 2024

·

Stayed 6 nights

Very convenient location, but in the 5th floor you might experience shower low water supply.

4

Loida

21 Jan 2023

·

Arrived at 4 am, room floor sticky, air vent moldy, air conditioning not cooling. Requested another room, staff could not find another, said the rooms available had no AC. Had to walk out to find another hotel at 5 am. Requested refund, a week after refund hasn't been issued and found more unauthorized charges on my card.

2

Lucas

4 Mar 2024

·

Stayed 1 night

Detestamos o café da manhã, não tinha variedade nenhuma. O chuveiro, pelo amor de Deus, não tem água quente e a água fica acabando e voltando, pessimo

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10

Cesar H

19 Aug 2024

·

Stayed 2 nights

Bien ubicado, dificultades para parqueadero. Por las obras en el sector es difícil el ingreso

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4

Darina

18 Nov 2024

·

Stayed 1 night

The lack of parking lot and insecurity around the premises makes you feel unsafe. The security guard was sleeping. If you check in the middle of the night the lights are off so you have to wonder where the entry is.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness feedback is inconsistent: many found rooms clean, but recurring complaints cite corridor carpet odors, musty smells, and occasional pests.

Related guest reviews

4

Alexander

30 Oct 2023

·

Stayed 1 night

Ubicación excelente, y el estado es relativamente bueno, pero tiene dos problemas, las alfombras de los pasillos huelen asqueroso y para cubrir el mal olor les echan un desinfectante que lo hace peor. Sería mejor que las eliminen. Además la calidad de las sábanas terribles, parecían de papel periódico.

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8

Poosha

22 Jun 2024

·

Stayed 4 nights

I like that the hotel is in a convenient location. But the cleanness need major improvement.

8

Ruben

15 May 2025

·

Stayed 4 nights

Small room, roaches, shower drain clogged

6

Andrew

29 Nov 2025

·

Stayed 1 night

Room was very humid with slightly musty smell and very hard bed. Window did not open by design. Bed had very thin sheets. Good location for the price. Dirty hallway carpets. Room air conditioner was weak but kept just barely comfortable.

10

Reynaldo

31 Jan 2023

·

Stayed 1 night

El hotel es comodo y limpio. El desayuno incluido excelente, opciones para los pequenos. Para quien visita el are colonial es centrico y con todas las actividades muy cerca. Hay restaurantes de comida rapida a 5 minutos caminando y restaurantes variados. Tiendas de recordatorios y vendedores informales cerca, lo cual da mucha variedad en cuanto a compras se refiere. La atencion del personal es excelente.

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8

Maricel

1 Apr 2025

·

Stayed 1 night

The property is very clean, the staff was very friendly and the breakfast was veey good.

8

Charisse

24 Dec 2022

·

Stayed 19,349 nights

It's clean and comfortable for a short stay. The staff is very friendly, taxi availability is around the corner. Very good dinning options!!! In the Zona Colonial, everything is reachable by foot. It's a really really nice place.

4

Ryan

8 Dec 2022

·

Stayed 19,333 nights

The carpet on the third floor had a terrible smell and the elevator also. The corridor was dark and spooky, I had breakfast included but I was scared to eat there after having that terrible carpet smell I would never return to that hotel

4

Loida

21 Jan 2023

·

Arrived at 4 am, room floor sticky, air vent moldy, air conditioning not cooling. Requested another room, staff could not find another, said the rooms available had no AC. Had to walk out to find another hotel at 5 am. Requested refund, a week after refund hasn't been issued and found more unauthorized charges on my card.

10

Daniela

29 Feb 2024

·

Stayed 1 night

Hotel muy limpio, te recibe muy amablemente. Teníamos varias dudas para andar en la ciudad, siempre nos ayudaron. Tienen una pequeña tienda dentro, restaurante y gym. Muy buenas amenidades. Y el Wifi es muy bueno.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally small and basic, with some interior-facing or poorly placed rooms and street noise affecting sleep. In-room amenities can be limited or unreliable (e.g., fridge, TV, safe), and decor feels dated in places.

Related guest reviews

8

Marlene

27 Feb 2023

·

Stayed 4 nights

Small fridge and microwave were missing. Was unable to store and manage.

4

Dekenio

27 Oct 2022

·

Stayed 3 nights

There are no basic livables like refrigerators that are freezable and works, I had to go to the fetteria cuesta to buy 2 plastic coolers and fill with ice , in which I later donate to the reception manager and his assistant when I checked out. The air-conditioning was terrible, it didn't work; I changed rooms twice. The safe in the room didn't work. They sent the security guard up, but he couldn't get the safe to work, so I had to carry around my possessions.

10

Don

5 Mar 2024

·

Stayed 1 night

I had a room facing the interior. Try to avoid this. The window looked straight into another room.

6

Alberto

19 Oct 2025

·

Stayed 1 night

Ottima posizione però stanza molto basica e rumorosa, staff gentile e disponibile. Non é al livello degli altri Hodelpa

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4

Wilbert

1 Oct 2025

·

Stayed 1 night

I got a verry small room in a corner, lot of pigeon near the window. I would no recommended!!

6

Tobias

26 Nov 2023

·

Stayed 2 nights

Good location, rooms are but smelly because the windows can’t be opened. Furniture is dated. Guest policy is a bit over the top.

6

Hernan

20 Apr 2025

·

Stayed 1 night

Las habitaciones son muy pequeñas, no queda espacio para poner la maleta, la cama es pequeña y en una reserva para dos cobran adicional la segunda persona. Lo bueno es la ubicación para conocer la zona histórica.

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4

Raeburn

7 Aug 2023

·

Stayed 2 nights

Room was small and difficult to get to in a cramped corner of the floor. Seems that it was because I paid for the room through Expedia. Seems to be a theme services like Expedia results in rooms with bad views, noisy areas like next to an elevator. Toilet seat would stay up. Room was nothing like pictures. Smaller than a NY hotel room.

6

Fredy

18 May 2024

·

Stayed 1 night

The beds and the room were very small, loud music outside the hotel, I didn't get any rest, the price was expensive for what it was, I wouldn't return

6

Deyanira

17 Oct 2023

·

Stayed 4 nights

The location is great but they do not have any parking. Also, the tv and the small refrigerator were not working. The staff was great.

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Service

Service is mixed: numerous guests highlight friendly, professional staff and smooth check-in, but several report unfriendly or unhelpful front-desk interactions and poor problem resolution.

Related guest reviews

10

Juana

1 Mar 2023

·

Stayed 1 night

Very nice and competent staff

6

Larenzo

31 Aug 2025

·

Stayed 2 nights

Two two sons and i missed our fights back to Jamiaca and we had to stay at this hotel forctwo days. The front staff was super polite, helpful, and patient with us while i was having some difficulties with my credit card. Hats off to you Mr. Front desk operator..

2

Luis

17 Jun 2025

·

Stayed 3 nights

El joven que nos atendio el dia de nuestra llegada nos atendio de muy mala manera al nosotros solicitarle e informar que en una de las habitaciones no habia nevera y si podia poner una ... nunca se puso hasta el ultimo dia de nuestra salida aparte que le falto al respeto al nosotros reclamar que no se habia montado lo pedido .... de verdad que muy mala experiencia en ese hotel pense que pasaria mejor

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8

Josefina

7 Feb 2026

·

Stayed 1 night

Staff could be more friendly.

10

Clancey

21 Jul 2025

·

Stayed 2 nights

The staff we’re extremely friendly and helpfuland facilities were very neat and clean

2

Rosa

7 Sept 2025

·

Stayed 1 night

My mom check in this place and the room had a mildew smell and the customer service was very unprofessional will not coming back in this area

10

Rodolfo

10 Jul 2023

·

Stayed 2 nights

Excelente personal y trato. La próxima vez hago la reservación directamente con el hotel!! Ya son mis amigos!!

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10

Luciano

12 Mar 2025

·

Stayed 14 nights

There is one thing wrong when we arrived to the hotel. The employee placed us in a wrong room because i reserved an executive deluxe room and he placed us in a simple and little room where we can not walk around and doing nothing.

2

nisan t

22 Nov 2023

·

Stayed 3 nights

I did not like the accommodations, their was noises coming from one of the vents in the room. When i asked if they could fix the problem they said no. I could either sleep with the noise or occupy a flooded room. This hotel should no care in accommodating me as a guest. I was very unhappy with the stay. Wish you a better experience.

10

Hubert

17 Jan 2023

·

Stayed 4 nights

The professionalism, courtesy and accommodating nature of the hotel staff was OUTSTANDING the check-in process was fast and easy. The complimentary breakfast was good and the restaurant staff was superb. I will definitely stay there again and highly recommend this hotel to friends and family.

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Location

Central in the Colonial Zone near Calle El Conde, with easy walking access to restaurants and sights. Some guests noted street noise or access challenges, and a few felt the immediate area unsafe at times.

Related guest reviews

6

Melchor

18 Apr 2023

·

Stayed 2 nights

El hotel funciona porque es muy centrico, limpio y con un personal muy atendo. Es seguro. ... pero las habitaciones son muy pequeñas y las que dan la calle es casi imposible dormir del ruido de los bares, carros y fiestas fuera.

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10

Jamaine

10 Jun 2025

·

Stayed 1 night

The property is a perfect for a location in the Colonial Zone

4

Jane

24 Oct 2025

·

Stayed 2 nights

I was unable to make it to the hotel because they had street access blocked. I ended up having to look for another place because they were trying to have us park like 5 blocks away from the hotel in the street and walk our way to them with our luggage. On top of that it was poring rain. They should be respectful of clients with reservations, at least notify that the access will be limited or restricted in case the client wants to make arrangements or cancel.

8

Henri

1 Mar 2026

·

Stayed 3 nights

L'emplacement de l'hotel au coeur de la zone coloniale.

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10

Rosemary

23 Jun 2025

·

Stayed 1 night

Los alrededores se sentian inseguros.

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10

Anteous

4 Mar 2025

·

Stayed 3 nights

Easy check in. Very convenient location. The room is right off Conde St which is a vibrant avenue of restaurants and shops.

10

Angel

7 Dec 2022

·

Stayed 19,332 nights

The location in the colonial zone is perfect,

10

kevin

15 May 2024

·

Stayed 1 night

Great location to the colonial area in Santo Domingo.

10

Andi

28 Feb 2024

·

Stayed 1 night

Value property, perfect location for the colonial Zone,

8

ORLANDO

16 Sept 2024

·

Stayed 1 night

Buen hotel en plena calle El Conde y cerca de restaurantes y atracciones turísticas de la Zona Colonial .

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Dining

Breakfast feedback is mixed, ranging from very good to poor or limited; one review notes the restaurant serves breakfast only.

Related guest reviews

10

Rosa

31 Jan 2024

·

Stayed 4 nights

En el restaurante solo se dice el desayuno. Ningún otro alimento durante el día. Los precios del mercadito en el recibidor, muy caros. Algunas empleadas recepcionistas poco corteses. Descontrol del agua fría y caliente en la ducha. El teléfono no servía. Conforme con la limpieza, el A/C, y condiciones en general de la habitación. Desayuno muy bueno y los empleados en el restaurante muy amables. Magnífica ubicación del hotel y el transporte ofrecido hacia el aeropuerto, con precio razonable.

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8

irma

9 Jun 2024

·

Stayed 2 nights

El desayuno es muy malo no ponen ni jugo, las habitaciones y camas, miniaturas, lo que si muy centrico en el area colonial

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2

enmanuel

14 Apr 2024

·

Stayed 1 night

Service really bad, smell really bad the areas, no parking, the phone don’t answer at the lobby, food really bad, cold and not variety

6

Jose

11 Sept 2023

·

Stayed 2 nights

The bed metal frame broke up the second day,the sink botton cap was broken and the water take a long time to go down,they told me it will be fix,it never happen.The shower handler was loose,The breaksfast is excelent.

10

Austria

3 Dec 2022

·

Stayed 19,321 nights

I loved all the amenities in special the restaurant where i had breakfast. The buffet was amazing and Clara was amazing too.

6

Americo

11 Apr 2024

·

Stayed 3 nights

location to historic sites is excellent. A lot of good dining options. Uber rides are cheap and reliable. Comfortable room. The breakfast buffet helps if you are in a hurry but, there are a lot of better and cheaper dining options around the hotel.

10

Reynaldo

31 Jan 2023

·

Stayed 1 night

El hotel es comodo y limpio. El desayuno incluido excelente, opciones para los pequenos. Para quien visita el are colonial es centrico y con todas las actividades muy cerca. Hay restaurantes de comida rapida a 5 minutos caminando y restaurantes variados. Tiendas de recordatorios y vendedores informales cerca, lo cual da mucha variedad en cuanto a compras se refiere. La atencion del personal es excelente.

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8

Maricel

1 Apr 2025

·

Stayed 1 night

The property is very clean, the staff was very friendly and the breakfast was veey good.

2

Lucas

4 Mar 2024

·

Stayed 1 night

Detestamos o café da manhã, não tinha variedade nenhuma. O chuveiro, pelo amor de Deus, não tem água quente e a água fica acabando e voltando, pessimo

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10

Hubert

17 Jan 2023

·

Stayed 4 nights

The professionalism, courtesy and accommodating nature of the hotel staff was OUTSTANDING the check-in process was fast and easy. The complimentary breakfast was good and the restaurant staff was superb. I will definitely stay there again and highly recommend this hotel to friends and family.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $89	2 $90	3 $90	4 $90	5 $90	6 $89	7 $82
8 $89	9 $92	10 $95	11 $95	12 $90	13 $89	14 $66
15 $90	16 $90	17 $90	18 $90	19 $95	20 $90	21 $90
22 $94	23 $90	24 $90	25 $94	26 $89	27 $90	28 $90
29 $90	30 $90

Novus Plaza Hodelpa

Prices for Novus Plaza Hodelpa

Monthly average prices

About this property

Location

Room options

Executive Deluxe

Deluxe Plus

Twin Room

Guest reviews of Novus Plaza Hodelpa

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Novus Plaza Hodelpa

Prices for upcoming dates

Business details

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24
25	26	27	28	29 $150	30 $97	31 $99