Sandman Signature Glasgow Hotel

great room , central location, amazing city clean, gym ,

Hotel has a problem with lifts. They are small and slow for the size of the building . One was out of order when I checked in and it took me 30 minutes to take my turn to reach my 9th floor room. Later that evening both lifts were out of order so 9th floor was only accessible by stairs. I complained and suggested a complementary breakfast which was granted but maybe could have offered to me anyway

Clean room. Troubles in bathroom: sink almost totally plugged (we cleaned it a bit after the first night as housekeeping didn’t seem to mind). Also toilet seat wrong fitted and not screwed tight Elevator took over 20 minutes to get to checkout, as it was mainly used by house keeping staff in both directions

The room was very clean and felt spacious due to high ceilings and 4 windows. Good common waiting areas. The elevator (lift) was a problem, as only one of two were working.

Room and hotel were very clean and nice but the parking was terrible - the overflow facilities fine, but the hotel carpark was far too crammed and dangerous with parking so close together - no room to maneuver and my car got damaged just from trying to get out of the carpark after realizing there was not enough room to park in either of the 2 spaces left at the far end of the car park.

Room was large, clean and comfy. However could still hear the M8 even from the 8th floor. Parking was a nightmare, thank god I had front and back sensors and rear camera! Staff very helpful, breakfast good.

It's a nice hotel, only downside is the onsite parking, not so much room to get in and out. It's better to park at the charing cross car park if staying at this hotel.

Fantastic modern and clean hotel. Only concern is the parking is very restricted and tight. I believe the hotel has made an arrangement for offsite parking which I didn’t use so can’t comment on. The small onsite car park had six EV chargers which I used, and this was an excellent facility.

2nd time staying at this hotel and unfortunately wasn’t a great experience this time. On arrival we went to the car park which wasn’t open the last time we stayed. I would not recommend anyone use this car park it is an absolute nightmare to get parked as the spaces are very tight and very difficult to manoeuvre due to limited space. We were just lucky no one was parked next to us when we left or we wouldn’t have been able to get out of our space. Don’t waste your time just use the parking at Charing Cross. There is a lot of construction work going on around the hotel which made for a very disturbed sleep. Woken at 6am with rumbling from what I think must have been coming from the pipes. Sounded like a tumble dryer in our room. Then at around 7/7.30 construction work began and was extremely noisy. For this reason I would not stay here again until the works were complete. It is a real shame as the hotel itself is lovely and in a great position.

Staff welcoming and friendly. Also didn’t get charged for parking on site as there was an elevator out of order which was kind. Rooms stifling hot though

Reception welcome was great, friendly and personal. Room was spotless and bed comfortable. Fridge was a nice and useful touch.

Terrible stay. The room was filthy. A room on the penthouse floor. Dust thick on the wardrobes, surfaces and even the coat hangers! No air conditioning and the room was roasting. Arrived back at the hotel at 10:40pm to be told the bar was closed and to go to reception for a drink. No apology offered. At reception there were minimal drinks on offer and no glasses! I was offered a champagne glass to pour in a can of strawberry gin! Shocking. Do not stay here!

Room was ok, but the fridge had not been cleaned , there was a smell and drinks, cheese and yoghurts left in there. I reported this to reception who said they would pass on to housekeeping

Upon arrival wasn't greeted at reception, went to room, was very hot inside. No air conditioning (for a newly built hotel this is disappointing) in room however hallway does have! A fan is provided in room but doesnt do very much to cool the air. Very very dusty everywhere especially headboard, bathroom pink scum around drain and upon opening hairs and dirt very visible. Early morning wake up with external construction still going on, so wasnt very happy about that! Brought the cleanliness of the room to the staff at reception of day 2, requesting the room to be thoroughly dusted and drain cleaned etc..however this was met with what felt like an attitude from 1 member of the staff, questioned her colleague why we were raising concerns. I did respond back with i can provide photos! With a sarcastic 'its fine response'! Returned to room in the evening to find dusting had not been done but drain had been cleaned only. Coffee cups were left dirty, nothing else touched at all, no fill up of coffee sachets or sugar. Beds remained unmade (we'd made up briefly) but werent touched. Upon checkout was not asked how our stay was just that everything was upto date and nothing due. Being a 4* hotel and newly opened, i expected so much more than what we got. Its well noted construction is still underway, however this should make the staff and the hotel go that extra mile to make sure everything in your control should be to the highest possible standard, it was not. Inexperienced staff.

The room was a bit tired, there were stains on the carpet and the bathroom could have been cleaner.

Lobby and staff were nice but the room wasn’t great. The bathroom smelt like a boot room and the carpet in the bedroom was all stained.

Everything was great except there was a container with food in it still in the room dated may and we arrived in June so it’s been there for a while which was strange

Fantastic room, spotless and so spacious

The room was lovely ! Very comfy bed. Spotlessly clean!

Shame what a state the room was in. Carpets filthy with stains, bathroom not clean. Other than the room cleanliness the hotel was very nice

Very comfortable beds and the sound proofing was excellent

Stayed one night at Sandman. The hotel has it's own charm, as there is quite a lot of concrete and LED lighting. The double bedroom was quite small, and there were 3 small horizontal window panes which didn't open, or let much light in. There was no view in this room. The room was very hot and stuffy. When I arrived the temporary freestanding air conditioning unit was blasting very loud, and the fan was also on. Yes it was hot outside, but it was quite unhealthy. As the A/C unit had to be topped up with water, the carpet around the unit was already quite wet with condensation. For the TV, there was a good selection of channels, but I was unable to change the volume - I couldn't hear anything over the A/C unit. Bed was reasonably comfortable. Decent sized ensuite, but the bath towels felt damp when I picked them up, and the shower basin leaked onto the floor. I pre-paid breakfast the night before to save £3. Staff were all friendly, and breakfast was good.

Tv in room not many good channels . Sofa bed not comfortable for my son but king bed was so comfortable.

Room was superb two big comfy beds, fridge, microwave and kettle with all tea,coffee biscuits etc. Bathroom was big with a lovely hot waterfall shower and complimentary toiletries. Breakfast buffet was tasty with plenty to choose from. Definitely stay at the Sandman again.

Hotel was nice. Decent size rooms but the hotel is way too hot. We had a fan in the room and the window open but didn’t make much difference.

Twin rooms are very small. No air conditioning in the building so the rooms are incredibly hot, uncomfortably so at night (even with a fan). As it's right in the centre having the windows open all night is loud

Tiny Tiny rooms, just enough room for the bed basically. Rubbish food options - literally nothing green on the menu, not a single vegetable in sight. Breakfast is nothing fancy, just a buffet offering, the orange juice is awful, watered down and sweetened so it doesn't actually taste of oranges any more. Hot water for tea is not hot enough to brew tea with. Overall not brilliant, especially for that much money. Far better options exist in Glasgow centre.

Fantastic room, comfy bed,

The bed was very comfortable, the view from the room balcony we had was brilliant. Very nice reception staff and very clean. I recommend a visit with a balcony room. We will return for another stay.

Hotel is nice, clean and up to date. Only issue was my room was very claustrophobic. Tiny windows that don’t open and room is too warm. They have a portable air con unit on the floor at end of bed but it’s crazy loud if on. Very strange in 2025 no built in air con in a hotel that is not cheap.

Front desk welcome was not good no greeting or explanation of anything just hear is your key card you have to pay now Room service did not answer after several attempts neither did reception when calling to get room service

Have stayed here several times now, for up to a week at a time. Staff are fabulous, so friendly & helpful. Room good size & bed really comfortable. Also accommodatd our dog, at little extra cost but prvide bed, bowls, treats & poo bags! Wouldnt stay anywhere else.

I would just like to thank the hotel manager at Sandman Signature Glasgow. She went out of her way to make out say as comfortable as possible. If there is a award for going the extra mile then she throughly deserves it. I turned up on Friday 23rd June to watch a concert with my partner. It was her Christmas present. When we arrived at the hotel the colour drained from my face when I was informed that I had booked the wrong day. Strikened with panic facing not only the wrath of the Mrs but wondering where we are going to sleep, the hotel manager said take a seat and let me see what I can sort out. Within 5 minutes she came back and said I've got a room for you. I could not tell you the relief of hearing that news. So personally a big thankyou from me. You made our weekend.

Hotel itself was lovely- large, spacious modern rooms. Great location for what we wanted! We had dinner in CHOP restaurant on our first night which spoiled our whole experience at this hotel! Staff were rude, made false accusations and it was like customers were an inconvenience. One member of staff swore in front of our children which is totally unacceptable. This was reported to reception staff immediately and someone will get back to us. Still await that contact… Never again! If you’re looking for a friendly family break, we have stayed at other hotels in this area which offer this. CHOP restaurant certainly does not!

Great staff, great hotel, great stay.

Friendly, helpful staff. Clean, modern & comfortable king suite.

Staff on front desk were amazing! We originally had an issue with our room, made the staff aware and it was sorted straight away they were very understanding and helpful. Overall very lovely stay definitely recommend.

We were able to get our laundry cleaned as well as arrange for a mobility scooter. Concierge was very helpful with safekeeping and charging the scooter batteries.

Excellent Hotel warm and welcoming and clean and instantly was delighted We were staying here with the look of the Entrance and the Room had everything We needed.This is now My favourite Hotel.The People who Work here are outstanding.Thank You.Hal at Reception is an absolute Credit to the Hotel and exactly the type of Person who Guests are expecting and hoping there is if We need something Hal is exactly this Person as He is understanding polite and efficient and nothing is any bother it reminds Us of the good in People and to Book again.We stayed extra Nights and have recommended to Others.Thanks to the others at Reception they are excellent too and to the HouseKeeping and those who are doing such a good Job with the Breakfast.The Location is great and near for Train and Bus and Airport and Shops.

Awful, rude, unhelpful, judgemental staff

City centre hotel with bars, restaurants, and supermarkets 5 mins walk away. Good location for both hydro and barrowlands. We had a balcony room which was excellent. Great views of the city. The breakfast was really good and all staff encountered were polite and helpful. Dont use the carpark though, its too tight for a bicycle nevermind a car.

Hotel itself was great, and the room was well appointed. Unfortunately the surrounding streets are a building site at the moment so it’s noisy and hard to navigate. The staff member in training when we checked in told us we had breakfast, but we weren’t on the list in the morning which was a little embarrassing. The shower also wasn’t draining properly, so the bathroom floor flooded while showering, which wasn’t ideal.

One night stay, great location for walking to Finnieston.

Issue with GPS locating where to go for front of the building based on the address. So much construction on every street took us 4 times of driving around in circles to figure out what road to go down. They had sent 1 email when we booked about the construction and parking but no updates to tell us where we park, where the front is, how to unload or where to unload bags. Hate that people smoke just outside the doors so you have to walk through it to go in our out. Limited parking in their "garage" and once parked takes 10 minutes to shimmy out past the other cars and tight quarters. All that aside, the inside was nice, clean, well done. Room was good, too hot with no A/C and only small fans to blow the hot air around and no windows that open. Elevator 2 was not working most of the stay. Onsite restaurant was good, bit overpriced, but worth it when hungry and tired. Breakfast was really good.

Perfectly located in the city centre, excellent design and finishings, only one down...parking, very limited parking at the hotel and you need to use a local car park aprx 5 min walk away from the hotel, which is discounted for your stay. This is the second time we have stayed at the Sandman Glasgow, would highly recommend the city balcony rooms. Fantastic hotel.

Building work right outside the hotel extremely noisy the chap on the desk had no idea at what time it stopped in the evening or when recommenced in the morning

Very clean, staff is helpful. The parking was a bit of a mess but the indications received by email were correct. We had trouble with the discount price but I can see they are trying to accomodate us. Lot of noise due to constructions right by the hotel.

Fantastic hotel, clean And trendy super handy for the theatre and bars, and a nice walk Into the city centre

Great location minus the noise of construction on a Sunday morning. Rooms are great soundproof walls but the windows, could hear everything all night. Staff were perfect, no problems. Amazing view of the city centre.

Great location in downtown Glasgow. Clean and quiet.

Location was somewhat far from center, not a lot nearby. Staff were generally nice but room was uncomfortable- very hot, loud, and terrible sofa bed (mattress). Breakfast was very limited- Scottish breakfast and a few pastries only.

Great hotel, very comfortable and awesome breakfast 🤘

Breakfast was disappointing. Would have liked more healthy options eg chopped fresh fruit and greek yoghurt, nuts, seeds, porridge. Scrambled eggs instead of fried. It was a very limited option especially for vegetarians

Clean and nice hotel, great breakfast.

Check in was slow. The room was stifling and the AC provided did not cool at all the first night and only marginally did so when we asked about it. The restaurant staff were exceptionally slow. When drinks eventually arrived one was wrong and was sent back. Never did get the drink and had nothing to drink when food arrived. Overall would not recommend or stay again.

It was more than disappointing on return to the hotel for a nightcap that we were told the bar was closed, this was 22.40 on a Fri night! All the waiting and bar staff were sat at the bar with a drink but the residents couldnt get one and there was no room service option, very disappointing for a city centre hotel

We highly recommend this property. It was very clean, had excellent breakfast offerings (full Scottish - with haggis! - and additional continental options), and is walking distance to the city center and old town. We felt the price was very reasonable given its location and amenities.

The breakfast was terrible let hotel down badly look forward to breakfast was a let down

Tiny Tiny rooms, just enough room for the bed basically. Rubbish food options - literally nothing green on the menu, not a single vegetable in sight. Breakfast is nothing fancy, just a buffet offering, the orange juice is awful, watered down and sweetened so it doesn't actually taste of oranges any more. Hot water for tea is not hot enough to brew tea with. Overall not brilliant, especially for that much money. Far better options exist in Glasgow centre.

They stay was pleasurable. The only few things that need fixing it the lift squeaking terribly when in use that echo's throughout the hotel. The second thing is the terrible coffee. You have coffee machines in your kitchen so let the patrons use them and get a real coffee.