Home2 Suites by Hilton Greece Rochester
US$145
/ night
Avg. for November
Prices for Home2 Suites by Hilton Greece Rochester
Select dates to see prices and availability
US$145
/ night
Avg. for November
Monthly average prices
Nightly prices at Home2 Suites by Hilton Greece Rochester average US$115 in the cheapest month (January) and US$187 in the most expensive month (August), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$115 |
| February | US$124 |
| March | US$124 |
| April | US$138 |
| May | US$173 |
| June | US$181 |
| July | US$182 |
| August | US$187 |
| September | US$183 |
| October | US$178 |
| November | US$145 |
| December | US$123 |
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Nov · US$145
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D
Most expensive: August (~US$187)
Cheapest: January (~US$115)
About this property
Be sure to enjoy recreational amenities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, a picnic area, and a vending machine.
Amenities
Be sure to enjoy recreational amenities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, a picnic area, and a vending machine.
Business amenities
Featured amenities include a business center, a 24-hour front desk, and a safe deposit box at the front desk. Free self parking is available onsite.
Dining
A complimentary on-the-go breakfast is served daily.
Rooms
Stay in one of 119 guestrooms featuring Smart televisions. Digital television is provided for your entertainment. Bathrooms with bathtubs or showers are provided. Conveniences include desks and separate sitting areas, as well as phones with free local calls.
Location
When you stay at Home2 Suites by Hilton Greece Rochester in Rochester, you'll be in the business district, within a 15-minute drive of University of Rochester and Rochester Institute of Technology. This hotel is 8.1 mi (13 km) from Lake Ontario and 1.6 mi (2.6 km) from Erie Canal.
What's nearby
Unity Chemical Dependency(1.7 Miles)
Erie Canal(2 Miles)
Mall at Greece Ridge(2.5 Miles)
Highland Hospital of Rochester(2.7 Miles)
Edgerton Community Center and Park(3 Miles)
Genesee River(3.2 Miles)
Cinemark Tinseltown Rochester(4.1 Miles)
Maplewood Park(4.2 Miles)
Pont de Rennes Bridge(4.4 Miles)
Kodak Center for Performing Arts(4.5 Miles)
Genesee River's High Falls(4.7 Miles)
Heritage Trail(4.8 Miles)
Susan B. Anthony House(4.8 Miles)
ESL Ballpark(5 Miles)
Seneca Park Zoo(5.2 Miles)
The nearest major airport is Greater Rochester Intl. Airport (ROC)(4.8 Miles)
Elevator/Lift
Business centre
Safe-deposit box
Fitness facilities
Picnic area/Tables
Designated smoking area
Location
400 Bellwood Drive, Rochester, New York, United States of America
Unity Chemical Dependency (1.7 Miles)
Erie Canal (2 Miles)
Mall at Greece Ridge (2.5 Miles)
Highland Hospital of Rochester (2.7 Miles)
Edgerton Community Center and Park (3 Miles)
Genesee River (3.2 Miles)
Room options
6
Studio, 1 King Bed, Accessible (Hearing)
Room details
1 Extra-Large Double Bed
Sleeps 4
379 ft²
Air ConditioningHeatingKitchen
7
Studio Suite, 1 King Bed
Room details
1 Extra-Large Double Bed
Sleeps 4
348 ft²
Air ConditioningHeatingKitchen
9
Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)
Room details
1 Extra-Large Double Bed
Sleeps 4
581 ft²
Separate Dining AreaAir ConditioningHeatingKitchen
8
Studio, 2 Queen Beds, Accessible (Hearing)
Room details
2 Large Double Beds
Sleeps 6
420 ft²
Air ConditioningHeatingKitchen
6
Studio, 2 Queen Beds, Accessible, Bathtub
Room details
2 Large Double Beds
Sleeps 6
576 ft²
Air ConditioningHeatingKitchen
7
Studio, 2 Queen Beds
Room details
2 Large Double Beds
Sleeps 6
420 ft²
Air ConditioningHeatingKitchen
7
Suite, 1 Bedroom
Room details
1 Extra-Large Double Bed
Sleeps 4
571 ft²
Separate Dining AreaAir ConditioningHeatingKitchen
6
Studio, 1 King Bed, Accessible, Bathtub
Room details
1 Extra-Large Double Bed
Sleeps 4
625 ft²
Air ConditioningHeatingKitchen
7
Suite, 1 King Bed, Accessible (Roll-In Shower)
Room details
1 Extra-Large Double Bed
Sleeps 4
581 ft²
Separate Dining AreaAir ConditioningHeatingKitchen
8
Suite, 1 King Bed, Accessible, Bathtub
Room details
1 Extra-Large Double Bed
Sleeps 4
485 ft²
Separate Dining AreaAir ConditioningHeatingKitchen
Guest reviews of Home2 Suites by Hilton Greece Rochester
8.8
Fabulous
Based on 684 verified reviews
What guests think
AI-generated summary based on recent guest reviews
Travellers describe Home2 Suites by Hilton Greece Rochester as friendly and convenient, with spacious suites and useful kitchenettes, a location near highways and the airport, and practical value for families, pets, and short stays.
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What guests think
Travellers describe Home2 Suites by Hilton Greece Rochester as friendly and convenient, with spacious suites and useful kitchenettes, a location near highways and the airport, and practical value for families, pets, and short stays.
Breakfast draws frequent compliments for variety, but several reviews note slow restocking, dirty dishes, and crowded seating at peak times. Cleanliness feedback is mixed, with multiple reports of unserviced rooms, missed housekeeping details, odors or mold, stained carpets, and occasional pests or murky pool water. The immediate area feels industrial with ongoing construction and limited dining within walking distance, so most guests drive. Overall, a practical, suite-style stay best suited to guests with a car.
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AI-generated summary based on recent guest reviews
Facilities
The pool and gym are popular and often described as clean, though the pool is small and can be crowded, with multiple reports of cloudy or murky water and occasional closures. Guests like the outdoor fire pit, easy parking, and pet-friendly setup.
Related guest reviews
10
Amy
20 Jul 2024
·
Stayed 1 night
Courteous staff, clean, easy parking
Courteous staff, clean, easy parking
8
Deaquaunna
9 Jan 2023
·
Stayed 1 night
Very beautiful, clean, friendly staff breakfast was good as well. The fitness room was great & had a washer/dryer in it for guest use as well. We loved our night there & would book again.
Very beautiful, clean, friendly staff breakfast was good as well. The fitness room was great & had a washer/dryer in it for guest use as well. We loved our night there & would book again.
10
Kathy
6 Mar 2025
·
Stayed 2 nights
We booked this hotel because it was close to Strong museum of play. Rooms are clean and breakfast was nice, there is waffles, cereal, sausage and eggs. Staff are very friendly. Swimming pool was very small and a bit dirty, wish there were more towels for pool.
We booked this hotel because it was close to Strong museum of play. Rooms are clean and breakfast was nice, there is waffles, cereal, sausage and eggs. Staff are very friendly. Swimming pool was very small and a bit dirty, wish there were more towels for pool.
2
Georgia
1 Apr 2024
·
Stayed 4 nights
We were excited to stay in a new property. Unfortunately, newer does not mean better. The walls and ceiling are so thin you could hear everything, we woke up at the crack of dawn to loud nonstop thumping above us. We were moved down a floor, and our new room had a pile of someone’s clipped (toe?)nails on the floor next to the bed! They vacuumed it up, and we left for the day. We returned in the evening to relax and watch a movie, only to find that our TV was not working and could not be fixed until the next day. Also, the pool was closed down for two days, but even after it was reopened, the water is cloudy and murky. Absolutely not swimmable. This is not the hotel to stay in if you are looking to relax. It is one nuisance after another, and the pool is definitely unusable. We moved to a nearby hotel after which we were thankfully able to recover, sleep, swim, and enjoy the remainder of our trip with family.
We were excited to stay in a new property. Unfortunately, newer does not mean better. The walls and ceiling are so thin you could hear everything, we woke up at the crack of dawn to loud nonstop thumping above us. We were moved down a floor, and our new room had a pile of someone’s clipped (toe?)nails on the floor next to the bed! They vacuumed it up, and we left for the day. We returned in the evening to relax and watch a movie, only to find that our TV was not working and could not be fixed until the next day. Also, the pool was closed down for two days, but even after it was reopened, the water is cloudy and murky. Absolutely not swimmable. This is not the hotel to stay in if you are looking to relax. It is one nuisance after another, and the pool is definitely unusable. We moved to a nearby hotel after which we were thankfully able to recover, sleep, swim, and enjoy the remainder of our trip with family.
10
Lisa
30 Dec 2024
·
Stayed 1 night
Pet friendly
Pet friendly
10
Edith
27 Aug 2024
·
Stayed 1 night
Spacious clean rooms. Very friendly efficient staff. Some fixtures (shower head, door security plate, no USB-C outlets) could be updated. Very comfortable beds. Neighboring construction kicks up dust but dust didn't impact hotel interior. Nice firepit for evening relaxing. Clean pool area.
Spacious clean rooms. Very friendly efficient staff. Some fixtures (shower head, door security plate, no USB-C outlets) could be updated. Very comfortable beds. Neighboring construction kicks up dust but dust didn't impact hotel interior. Nice firepit for evening relaxing. Clean pool area.
10
Iryna
1 Jul 2024
·
Stayed 1 night
The hotel is either brand new or just looks like it. Very well managed, very clean. The rooms are unusually large; gym indoor pool are very clean and nice. We enjoyed the breakfast - also not usual hotel breakfast. the pet-friendly stuff gave our lab a lot of threats, he was super happy. Overall we were really impressed!
The hotel is either brand new or just looks like it. Very well managed, very clean. The rooms are unusually large; gym indoor pool are very clean and nice. We enjoyed the breakfast - also not usual hotel breakfast. the pet-friendly stuff gave our lab a lot of threats, he was super happy. Overall we were really impressed!
4
Michael
10 Aug 2024
·
Stayed 2 nights
The pool was murky and should have been closed during cleaning as we were allowed to swim in it and ended up getting sick.
The pool was murky and should have been closed during cleaning as we were allowed to swim in it and ended up getting sick.
10
Robyn
21 Feb 2023
·
Stayed 3 nights
The girl who checked us in and was there almost the entire of our stay was awesome. She was super friendly and always offered help when needed. The only thing that was unappealing was the lack of dining space for breakfast. While the couches are comfortable you would be better off removing them and providing more space. We were there for a hockey tournament and there a cheerleading competition so the hotel was packed and just getting to the food wasn't fun. Pool also a little small for the amount of people who were there but we picked times that worked well for us so there weren't too many people. We also had an issue with young boys being in the pool who were out of control and should not have been in the pool and the girl who checked us in took care of in with no issue. She is really a great asset to your business.
The girl who checked us in and was there almost the entire of our stay was awesome. She was super friendly and always offered help when needed. The only thing that was unappealing was the lack of dining space for breakfast. While the couches are comfortable you would be better off removing them and providing more space. We were there for a hockey tournament and there a cheerleading competition so the hotel was packed and just getting to the food wasn't fun. Pool also a little small for the amount of people who were there but we picked times that worked well for us so there weren't too many people. We also had an issue with young boys being in the pool who were out of control and should not have been in the pool and the girl who checked us in took care of in with no issue. She is really a great asset to your business.
10
Richard
20 Aug 2024
·
Stayed 3 nights
Nice property with outdoor sitting area with fire pit. Good quick breakfast option included. Nice pool and work out area. Spacious rooms with microwave and a fridge.
Nice property with outdoor sitting area with fire pit. Good quick breakfast option included. Nice pool and work out area. Spacious rooms with microwave and a fridge.
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness earns many compliments, but feedback is inconsistent. Multiple reviews cite missed or no housekeeping, dirty or dusty surfaces, odors or mold, stained carpets, and occasional pests.
Related guest reviews
10
Omar
1 Jan 2026
·
Stayed 1 night
Staff so nice. Room spotless, pool oclean. Good place for stay with family.
Staff so nice. Room spotless, pool oclean. Good place for stay with family.
6
Deonne
26 Dec 2025
·
Stayed 1 night
Bed had hair in it and the dishes at breakfast was dirty and the food was old the apples was rotten
Bed had hair in it and the dishes at breakfast was dirty and the food was old the apples was rotten
6
Mary
21 Aug 2023
·
Stayed 1 night
Although the room layout was.very nice the carpets both in the hall and room are worn and dirty.
Although the room layout was.very nice the carpets both in the hall and room are worn and dirty.
6
Joseph
6 Sept 2024
·
Stayed 1 night
Hotel appeared to be fairly new. The room was spacious and comfortable. However, cleanliness was a problem. The carpet was dirty. There was also a mushroom/fungus growing outside of the shower. I reported this when I checked out. I'm not sure if I will ever be in Rochester again, but if so, I will stay somewhere else.
Hotel appeared to be fairly new. The room was spacious and comfortable. However, cleanliness was a problem. The carpet was dirty. There was also a mushroom/fungus growing outside of the shower. I reported this when I checked out. I'm not sure if I will ever be in Rochester again, but if so, I will stay somewhere else.
10
Christopher
19 Jun 2025
·
Stayed 1 night
Vety clean
Vety clean
6
gabriel
5 Aug 2024
·
Stayed 2 nights
Beautiful new hotel, very welcoming staff, except that the room was not clean a lot of dust on the fridge, table and shower not washing with germs.
Beautiful new hotel, very welcoming staff, except that the room was not clean a lot of dust on the fridge, table and shower not washing with germs.
10
Jessica
16 Nov 2025
·
Stayed 1 night
Very clean and friendly staff
Very clean and friendly staff
6
Kelly
24 Sept 2025
·
Stayed 4 nights
The front office staff was amazing and friendly. We had an issue of our room never being serviced during our stay. We arrived on Thursday evening and checked out Monday morning and in that time we were told by 3 different people we would be getting service only to not receive it. I even talked to housekeeping at one point and she assured me she would be back down to service the room once she finished the room upstairs, which didn't happen. I watched the work order be put in the computer at the front desk on Saturday evening and we came home to a note on our door Sunday evening that our room wasn't going to be serviced. Very disappointed for the money we paid. I am just glad the front desk staff was so pleasant and friendly to make up for the disappointing room service. They greeted us with a smile and good morning each time we passed by. They tried their best to get our room serviced and did ask if there was anything we needed in the room.
The front office staff was amazing and friendly. We had an issue of our room never being serviced during our stay. We arrived on Thursday evening and checked out Monday morning and in that time we were told by 3 different people we would be getting service only to not receive it. I even talked to housekeeping at one point and she assured me she would be back down to service the room once she finished the room upstairs, which didn't happen. I watched the work order be put in the computer at the front desk on Saturday evening and we came home to a note on our door Sunday evening that our room wasn't going to be serviced. Very disappointed for the money we paid. I am just glad the front desk staff was so pleasant and friendly to make up for the disappointing room service. They greeted us with a smile and good morning each time we passed by. They tried their best to get our room serviced and did ask if there was anything we needed in the room.
10
Donald
12 Dec 2024
·
Stayed 2 nights
The Hotel was clean and quiet
The Hotel was clean and quiet
4
Kimberly
18 Oct 2024
·
Stayed 1 night
Our first time and will never come back. I booked this as it is under Hilton so I was expecting a good stay. We saw a cockroach in one of the room I booked. Kids were so scared. Its grossed! I told customer service and they just said “ sorry for that! i know its gross I am going to report that”. Did not move us nor did anything. I have a video on my phone and will upload that to groups in facebook/ Instagram so people will be aware of this hotel.
Our first time and will never come back. I booked this as it is under Hilton so I was expecting a good stay. We saw a cockroach in one of the room I booked. Kids were so scared. Its grossed! I told customer service and they just said “ sorry for that! i know its gross I am going to report that”. Did not move us nor did anything. I have a video on my phone and will upload that to groups in facebook/ Instagram so people will be aware of this hotel.
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AI-generated summary based on recent guest reviews
Rooms
Suites are spacious and well laid out with full-size fridges/kitchenettes and comfortable beds. Some guests report thin walls or first-floor door noise, very soft pillows or uncomfortable mattresses, and occasional minor room issues or poor views.
Related guest reviews
6
Byron
31 Aug 2025
·
Stayed 3 nights
I will never stay on first floor close to entrance and exit on the sides. It was so loud someone in and out the doors and the family beside us there were like 10 in a room very loud up half the night so definitely not a refreshing trip this time hopefully better next time or a different hotel
I will never stay on first floor close to entrance and exit on the sides. It was so loud someone in and out the doors and the family beside us there were like 10 in a room very loud up half the night so definitely not a refreshing trip this time hopefully better next time or a different hotel
10
William
9 Oct 2025
·
Stayed 2 nights
The pool was clean which was very important to us. The rest of the hotel was well maintained and in good order. Always smelled clean and fresh. The staff did not let us know anything when we checked in. We had to figure out the hotel on our own and go searching for hours on certain amenities. The room was clean, the curtain was broken so the light came in while we were trying to sleep. The pillows were way too soft, we woke up a little sore from the lack of support
The pool was clean which was very important to us. The rest of the hotel was well maintained and in good order. Always smelled clean and fresh. The staff did not let us know anything when we checked in. We had to figure out the hotel on our own and go searching for hours on certain amenities. The room was clean, the curtain was broken so the light came in while we were trying to sleep. The pillows were way too soft, we woke up a little sore from the lack of support
6
Emily
25 Nov 2024
·
Stayed 1 night
We were disappointed with the quality of the room since we booked this hotel based on the reviews. The first room we were assigned had a broken deadbolt and when we asked for a different room, they said the door still locked electronically and we should be fine with it. Our carpet had big, unsightly stains on it and the washroom had a strange smell. Even though it appeared clean, the smell proved it wasn't. The walls and floors were paper thin and we could hear all of our neighbours and their kids running around and throwing things. If you're looking for a quiet hotel, this is not it! The positives were the spaciousness of the room, the extra towels and the choice of foods at breakfast.
We were disappointed with the quality of the room since we booked this hotel based on the reviews. The first room we were assigned had a broken deadbolt and when we asked for a different room, they said the door still locked electronically and we should be fine with it. Our carpet had big, unsightly stains on it and the washroom had a strange smell. Even though it appeared clean, the smell proved it wasn't. The walls and floors were paper thin and we could hear all of our neighbours and their kids running around and throwing things. If you're looking for a quiet hotel, this is not it! The positives were the spaciousness of the room, the extra towels and the choice of foods at breakfast.
10
Cory
23 Mar 2025
·
Stayed 2 nights
At first opening of the door, the room was huge and when traveling with a toddler the simple aspect of having room for her to run around and also have room for my older kids to relax was great. Room was clean, shower was great. All we needed. Traveled with 5 humans and had tons of room for all
At first opening of the door, the room was huge and when traveling with a toddler the simple aspect of having room for her to run around and also have room for my older kids to relax was great. Room was clean, shower was great. All we needed. Traveled with 5 humans and had tons of room for all
10
Nimesh
22 Sept 2025
·
Stayed 5 nights
I liked the room layout, which was very cozy and homely. I also had the mini kitchen, which was helpful. I had planned a longer stay; however, I was unable to book early, so I had to leave early.
I liked the room layout, which was very cozy and homely. I also had the mini kitchen, which was helpful. I had planned a longer stay; however, I was unable to book early, so I had to leave early.
10
Edith
27 Aug 2024
·
Stayed 1 night
Spacious clean rooms. Very friendly efficient staff. Some fixtures (shower head, door security plate, no USB-C outlets) could be updated. Very comfortable beds. Neighboring construction kicks up dust but dust didn't impact hotel interior. Nice firepit for evening relaxing. Clean pool area.
Spacious clean rooms. Very friendly efficient staff. Some fixtures (shower head, door security plate, no USB-C outlets) could be updated. Very comfortable beds. Neighboring construction kicks up dust but dust didn't impact hotel interior. Nice firepit for evening relaxing. Clean pool area.
10
Melody
2 Sept 2025
·
Stayed 3 nights
Rooms are big. Beds and pillows are comfy.
Rooms are big. Beds and pillows are comfy.
10
Diana
19 Aug 2025
·
Stayed 1 night
Spacious room, full kitchen, friendly staff
Spacious room, full kitchen, friendly staff
8
Jennifer
17 Mar 2025
·
Stayed 1 night
The most uncomfortable hotel bed we have slept on in years. Same with the pillows- you lay your head down on them and they sink down into nothing. If you’re going to stay here I suggest bringing your own pillows. It’s been 2 days since checkout and both mine and my fiancés backs still hurt. Room was very clean and hotel staff was amazing.
The most uncomfortable hotel bed we have slept on in years. Same with the pillows- you lay your head down on them and they sink down into nothing. If you’re going to stay here I suggest bringing your own pillows. It’s been 2 days since checkout and both mine and my fiancés backs still hurt. Room was very clean and hotel staff was amazing.
8
Jennifer
23 Mar 2025
·
Stayed 1 night
Good clean hotel with no noise issues. Far from busy traffic but only 10 mins to most restaurants in the area including a mall. The only minus would be the view from our room. We overlooked a heap of garbage from the neighboring stores. Overall very nice hotel if you don’t care what’s outside your windows.
Good clean hotel with no noise issues. Far from busy traffic but only 10 mins to most restaurants in the area including a mall. The only minus would be the view from our room. We overlooked a heap of garbage from the neighboring stores. Overall very nice hotel if you don’t care what’s outside your windows.
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AI-generated summary based on recent guest reviews
Service
Service is widely praised as warm, polite, and accommodating, with front desk staff often going out of their way to help. However, several reviews note lapses in housekeeping follow-through and occasional service missteps or communication errors.
Related guest reviews
8
M
28 Sept 2025
·
Stayed 2 nights
Property was overall clean. We had a couple issues but both were resolved by the staff promptly issue with freezer door and TV. The hotels website shows a walking path which appears to be close to the property. This is not the case. The path is actually within 15minutes walking distance away from the hotel with nice views over the ponds that center the businesses that surround the area paths are available around the ponds for theoat part but not back to the hotel, where you will need to be careful on the side of the road
Property was overall clean. We had a couple issues but both were resolved by the staff promptly issue with freezer door and TV. The hotels website shows a walking path which appears to be close to the property. This is not the case. The path is actually within 15minutes walking distance away from the hotel with nice views over the ponds that center the businesses that surround the area paths are available around the ponds for theoat part but not back to the hotel, where you will need to be careful on the side of the road
10
William
9 Oct 2025
·
Stayed 2 nights
The pool was clean which was very important to us. The rest of the hotel was well maintained and in good order. Always smelled clean and fresh. The staff did not let us know anything when we checked in. We had to figure out the hotel on our own and go searching for hours on certain amenities. The room was clean, the curtain was broken so the light came in while we were trying to sleep. The pillows were way too soft, we woke up a little sore from the lack of support
The pool was clean which was very important to us. The rest of the hotel was well maintained and in good order. Always smelled clean and fresh. The staff did not let us know anything when we checked in. We had to figure out the hotel on our own and go searching for hours on certain amenities. The room was clean, the curtain was broken so the light came in while we were trying to sleep. The pillows were way too soft, we woke up a little sore from the lack of support
2
Allison
5 May 2025
·
Stayed 2 nights
Unfortunately, we had a medical emergency for a terminal patient in our family and could not make the trip. Travelocity contacted the hotel to see about a refund or partial refund for us but the hotel said, “sorry, no refund.” We usually travel to Rochester 12 times a year & stay at the Marriot. Unfortunately, the Marriot was sold out so we chose Home2 thru Travelocity. Big mistake! I will never reserve there again! Their customer empathy and service is greatly lacking!
Unfortunately, we had a medical emergency for a terminal patient in our family and could not make the trip. Travelocity contacted the hotel to see about a refund or partial refund for us but the hotel said, “sorry, no refund.” We usually travel to Rochester 12 times a year & stay at the Marriot. Unfortunately, the Marriot was sold out so we chose Home2 thru Travelocity. Big mistake! I will never reserve there again! Their customer empathy and service is greatly lacking!
10
Justin
20 Feb 2023
·
Stayed 1 night
The hotel was short staffed when we checked in and we had to wait 30 minutes. But that staff was very apologetic and offered us snacks and drinks while we waited. We would definitely stay at the hotel again. Rooms were very clean and the kids loved the pool.
The hotel was short staffed when we checked in and we had to wait 30 minutes. But that staff was very apologetic and offered us snacks and drinks while we waited. We would definitely stay at the hotel again. Rooms were very clean and the kids loved the pool.
10
Odra Paul
26 Aug 2024
·
Stayed 3 nights
Customer service was exceptional. Jeaneane and Phil went out of their way to make us feel at home
Customer service was exceptional. Jeaneane and Phil went out of their way to make us feel at home
2
Gerald
12 Sept 2023
·
What a horrible experience. We started out great by getting an early check in. Apparently this messed up our check in. At 1:45AM I was awoken by my cell phone ringing. I didn't answer but saw it was the front desk. I went down to find out what they wanted and the woman there said she was calling me to find out if I was going to check in. I had checked in more than twelve hours before. She said she had a post it that said I hadn't checked in yet then started getting rude with me that I would question her post it. She never checked the computer to see if I had checked in, put a credit card on file or charged some snacks to the room at 9:00PM. She got rude with me and was very short tempered that I was aggravated about being woken up at 2:00AM. I was up for more than an hour in frustration. Horrible customer service.
What a horrible experience. We started out great by getting an early check in. Apparently this messed up our check in. At 1:45AM I was awoken by my cell phone ringing. I didn't answer but saw it was the front desk. I went down to find out what they wanted and the woman there said she was calling me to find out if I was going to check in. I had checked in more than twelve hours before. She said she had a post it that said I hadn't checked in yet then started getting rude with me that I would question her post it. She never checked the computer to see if I had checked in, put a credit card on file or charged some snacks to the room at 9:00PM. She got rude with me and was very short tempered that I was aggravated about being woken up at 2:00AM. I was up for more than an hour in frustration. Horrible customer service.
10
Tammy
25 Jun 2025
·
Stayed 1 night
I can't recall the name of the attendant who was working the evening of our stay but she was absolutely terrific! She was funny and had a great personality. Everyone who worked there did actually, but the front desk attendant was my favorite!
I can't recall the name of the attendant who was working the evening of our stay but she was absolutely terrific! She was funny and had a great personality. Everyone who worked there did actually, but the front desk attendant was my favorite!
10
Jennifer
8 Jan 2024
·
Stayed 1 night
I never write reviews but just wanted to shout out how amazing your staff is. Anytime we have stayed here Cheyenne is always the one to greet us with a smile and by name. Any requests we have she honors and truly wants to make sure her guests have a great stay. A fuse blew in our room lastnight and she came right up to fix the issue. We love Hilton and it’s our preferred hotel, with a few more in the area we always choose Home2 Greece.
I never write reviews but just wanted to shout out how amazing your staff is. Anytime we have stayed here Cheyenne is always the one to greet us with a smile and by name. Any requests we have she honors and truly wants to make sure her guests have a great stay. A fuse blew in our room lastnight and she came right up to fix the issue. We love Hilton and it’s our preferred hotel, with a few more in the area we always choose Home2 Greece.
6
Kelly
24 Sept 2025
·
Stayed 4 nights
The front office staff was amazing and friendly. We had an issue of our room never being serviced during our stay. We arrived on Thursday evening and checked out Monday morning and in that time we were told by 3 different people we would be getting service only to not receive it. I even talked to housekeeping at one point and she assured me she would be back down to service the room once she finished the room upstairs, which didn't happen. I watched the work order be put in the computer at the front desk on Saturday evening and we came home to a note on our door Sunday evening that our room wasn't going to be serviced. Very disappointed for the money we paid. I am just glad the front desk staff was so pleasant and friendly to make up for the disappointing room service. They greeted us with a smile and good morning each time we passed by. They tried their best to get our room serviced and did ask if there was anything we needed in the room.
The front office staff was amazing and friendly. We had an issue of our room never being serviced during our stay. We arrived on Thursday evening and checked out Monday morning and in that time we were told by 3 different people we would be getting service only to not receive it. I even talked to housekeeping at one point and she assured me she would be back down to service the room once she finished the room upstairs, which didn't happen. I watched the work order be put in the computer at the front desk on Saturday evening and we came home to a note on our door Sunday evening that our room wasn't going to be serviced. Very disappointed for the money we paid. I am just glad the front desk staff was so pleasant and friendly to make up for the disappointing room service. They greeted us with a smile and good morning each time we passed by. They tried their best to get our room serviced and did ask if there was anything we needed in the room.
10
Deanna
8 Dec 2025
·
Stayed 1 night
Room was fantastic, staff were wonderful and super-accommodating with an issue we had. Would definitely stay here again!
Room was fantastic, staff were wonderful and super-accommodating with an issue we had. Would definitely stay here again!
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AI-generated summary based on recent guest reviews
Location
Convenient to highways and the airport, with easy driving access to shopping, restaurants, and the Strong Museum. The immediate area is industrial or under development with limited walkable dining, so most guests rely on a car.
Related guest reviews
8
Kenneth
16 Apr 2024
·
Stayed 1 night
Hotel and staff were very good. The area around the hotel is under heavy construction.
Hotel and staff were very good. The area around the hotel is under heavy construction.
10
Margaret
16 Aug 2025
·
Stayed 3 nights
Nice location, I was ten minutes from the airport but also close to family and shopping/dining. I'll definitely stay here again!
Nice location, I was ten minutes from the airport but also close to family and shopping/dining. I'll definitely stay here again!
8
Lisa
25 Aug 2024
·
Stayed 1 night
This property is in the middle of an industrial area that is in transition. The property itself is nice, but there’s nothing around, not any good view, and again it is surrounded by construction and highways. Just don’t expect to be impressed by the immediate area. The hotel itself feels brand new and inside is really nice. The staff at the front desk was great. The breakfast was better than most hotel breakfast I’ve had. The only thing I wish is they were better with sustainability. There are real mugs and real plates and real silverware in the rooms, so I’m not sure why they can’t use real mugs downstairs and real silverware and real plates downstairs. They are obviously doing dishes, so pitch the plastic and give people who wanna sit a mug of coffee that is not gonna be thrown in a landfill a chance. Hilton needs to do better than this In terms of sustainability. The room itself was lovely. Very clean and very well designed.
This property is in the middle of an industrial area that is in transition. The property itself is nice, but there’s nothing around, not any good view, and again it is surrounded by construction and highways. Just don’t expect to be impressed by the immediate area. The hotel itself feels brand new and inside is really nice. The staff at the front desk was great. The breakfast was better than most hotel breakfast I’ve had. The only thing I wish is they were better with sustainability. There are real mugs and real plates and real silverware in the rooms, so I’m not sure why they can’t use real mugs downstairs and real silverware and real plates downstairs. They are obviously doing dishes, so pitch the plastic and give people who wanna sit a mug of coffee that is not gonna be thrown in a landfill a chance. Hilton needs to do better than this In terms of sustainability. The room itself was lovely. Very clean and very well designed.
8
Julie
13 Jul 2024
·
Stayed 1 night
Nice clean hotel with friendly staff. Location is a bit isolated. There are no nearby eating establishments ( or even a gas station for snacks)
Nice clean hotel with friendly staff. Location is a bit isolated. There are no nearby eating establishments ( or even a gas station for snacks)
8
Robert
12 Jan 2023
·
Stayed 1 night
One night trip to Rochester area. Hotel was close to the airport and local businesses.
One night trip to Rochester area. Hotel was close to the airport and local businesses.
8
Julie
18 Jul 2024
·
Stayed 1 night
I chose this hotel solely for its location ( convenient for my travel plans) it was clean, quiet and well maintained. The front of house staff were lovely. There are no local eating establishments so you will need to drive to find somewhere to eat. If you have pets there is a wonderful walking trail down the road and the Erie Canal pathway is a short drive or walk away..
I chose this hotel solely for its location ( convenient for my travel plans) it was clean, quiet and well maintained. The front of house staff were lovely. There are no local eating establishments so you will need to drive to find somewhere to eat. If you have pets there is a wonderful walking trail down the road and the Erie Canal pathway is a short drive or walk away..
10
Ka Yee Karen
1 Aug 2025
·
Stayed 1 night
Clean hotel and close to the hwy.
Clean hotel and close to the hwy.
10
Deborah
13 Aug 2025
·
Stayed 2 nights
Near major highways around the city. Clean and quiet. Staff is friendly and helpful.
Near major highways around the city. Clean and quiet. Staff is friendly and helpful.
10
Deanna
31 Aug 2024
·
Stayed 2 nights
Property was very convenient to the Strong Museum. Rooms were very big and spacious. Staff were very friendly and helpful. Breakfast was okay. I definitely would recommend this place.
Property was very convenient to the Strong Museum. Rooms were very big and spacious. Staff were very friendly and helpful. Breakfast was okay. I definitely would recommend this place.
8
Jennifer
23 Mar 2025
·
Stayed 1 night
Good clean hotel with no noise issues. Far from busy traffic but only 10 mins to most restaurants in the area including a mall. The only minus would be the view from our room. We overlooked a heap of garbage from the neighboring stores. Overall very nice hotel if you don’t care what’s outside your windows.
Good clean hotel with no noise issues. Far from busy traffic but only 10 mins to most restaurants in the area including a mall. The only minus would be the view from our room. We overlooked a heap of garbage from the neighboring stores. Overall very nice hotel if you don’t care what’s outside your windows.
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AI-generated summary based on recent guest reviews
Dining
Breakfast receives frequent praise for being tasty with a decent variety. Still, multiple reviews mention items running out or slow restocking, crowded or tight seating at peak times, and occasional cleanliness or timing issues.
Related guest reviews
10
Lee Anne
27 Jul 2025
·
Stayed 3 nights
The breakfast included with our room fee was delicious, variety of items offered. Only minor complaint when towels replenished didn’t get wash cloths and a new bar of hand soap. Also as the breakfast area got busier on our last day got very messy and no one available to keep up with the cleaning. I slipped on spilled coffee and notified the guest clerk. She had someone place a yellow marker in the area. Not about the hotel but one night ordered from Papa John’s through Grub Hub. Supposed to get a loaded pizza included in the toppings should have gotten black olives, instead got one piece of Pineapple and when we picked up a slice everything slid off the crust. Phone and complained manager said he would refund me and apologized. I will have to check, but Olive Garden in the area is amazing! Overall a great stay and we will be back!
The breakfast included with our room fee was delicious, variety of items offered. Only minor complaint when towels replenished didn’t get wash cloths and a new bar of hand soap. Also as the breakfast area got busier on our last day got very messy and no one available to keep up with the cleaning. I slipped on spilled coffee and notified the guest clerk. She had someone place a yellow marker in the area. Not about the hotel but one night ordered from Papa John’s through Grub Hub. Supposed to get a loaded pizza included in the toppings should have gotten black olives, instead got one piece of Pineapple and when we picked up a slice everything slid off the crust. Phone and complained manager said he would refund me and apologized. I will have to check, but Olive Garden in the area is amazing! Overall a great stay and we will be back!
10
Eleanore
19 Nov 2023
·
Stayed 1 night
We enjoyed our stay immensely! This place and our room was soooo clean! The pool was small but very nice, the workout room was actually exceptionally nice with newer equipment, and also very clean. Let me tell you- this breakfast that they put on was probably the best we have ever had (and we are very well-travelled and well-hoteled). I am impressed and hope to stay here again. They are really doing an excellent job 💛
We enjoyed our stay immensely! This place and our room was soooo clean! The pool was small but very nice, the workout room was actually exceptionally nice with newer equipment, and also very clean. Let me tell you- this breakfast that they put on was probably the best we have ever had (and we are very well-travelled and well-hoteled). I am impressed and hope to stay here again. They are really doing an excellent job 💛
8
Mark
15 Aug 2025
·
Stayed 2 nights
This was my family's 3rd time staying at this Hotel. It has become are go too while in Rochester. Its clean and well maintained. The staff is great. This trip would hve been a five star experience if not for one employee not doing their job. They were in charge of breakfast are second day. This person didnt put more food out after 8am when breakfast is served till 10am. Their was a dozen or more people with slim pickings half way through breakfast hours. People complained as we were finishing.
This was my family's 3rd time staying at this Hotel. It has become are go too while in Rochester. Its clean and well maintained. The staff is great. This trip would hve been a five star experience if not for one employee not doing their job. They were in charge of breakfast are second day. This person didnt put more food out after 8am when breakfast is served till 10am. Their was a dozen or more people with slim pickings half way through breakfast hours. People complained as we were finishing.
6
Manikandan
7 Apr 2025
·
Stayed 1 night
Cleanliness is very bad. Very very bad smell in the breakfast area
Cleanliness is very bad. Very very bad smell in the breakfast area
10
Pik Yan Peggy
18 Aug 2025
·
Stayed 1 night
Breakfast was good (decent selection of hot foods) and refreshed frequently! Coffee 24hrs.
Breakfast was good (decent selection of hot foods) and refreshed frequently! Coffee 24hrs.
10
Brittany
13 Sept 2024
·
Stayed 2 nights
-The staff here were very welcoming and kind, check in and out was easy and quick. -The room was clean and comfortable. (we received a note that due to unforseen circumstances we were unable to get the room cleaned the first night, which honestly was no big deal, nice to be notified and provided info on what we can do if we need anything during that time) -I gave 4 stars on cleanliness due to the fact some of the dishes/cutlery and the fridge were a bit dirty. this isn't a deal breaker for us as they are generous enough to provide dish soap and a dishwasher tab for the dishes. -Breakfast was good, variety of options to choose from, the only thing that would have made this better is if the layout was a bit bigger - it can def. get crowded quickly. lots of seating including outside which was awesome! -Parking was easy and convenient. -Nice location, some construction across the way but it didn't bother us at all. I would definitely stay here with my family again!
-The staff here were very welcoming and kind, check in and out was easy and quick. -The room was clean and comfortable. (we received a note that due to unforseen circumstances we were unable to get the room cleaned the first night, which honestly was no big deal, nice to be notified and provided info on what we can do if we need anything during that time) -I gave 4 stars on cleanliness due to the fact some of the dishes/cutlery and the fridge were a bit dirty. this isn't a deal breaker for us as they are generous enough to provide dish soap and a dishwasher tab for the dishes. -Breakfast was good, variety of options to choose from, the only thing that would have made this better is if the layout was a bit bigger - it can def. get crowded quickly. lots of seating including outside which was awesome! -Parking was easy and convenient. -Nice location, some construction across the way but it didn't bother us at all. I would definitely stay here with my family again!
4
Ellen
14 Oct 2024
·
Stayed 2 nights
Breakfast supply was slow and limited, everything kept running out and not being replenished. Requested for a room on the second floor upon arrival 30 mins before check in. Confirmed it would be possible. When I returned for check in later in the night, was told all rooms on second floor were sold out. Room cleaning after first night did not happen because there was “a shortage of staff” on property.
Breakfast supply was slow and limited, everything kept running out and not being replenished. Requested for a room on the second floor upon arrival 30 mins before check in. Confirmed it would be possible. When I returned for check in later in the night, was told all rooms on second floor were sold out. Room cleaning after first night did not happen because there was “a shortage of staff” on property.
10
Jodi
8 Jul 2024
·
Stayed 2 nights
This Home2Suites is clean, spacious, modern, and comes with a substantial breakfast - hot eggs, yogurt, make-your-own-waffles, juice, fruit, toast. It's near the highway, but not so close that you hear traffic. The rooms are spacious and truly have everything if you need an extended stay - full fridge, microwave, dishes, cutlery, glasses -- or if you're saying a few nights like my family did. Didn't use the pool, but it's open late. Also the hotel is near enough to a bunch of chain restaurants.
This Home2Suites is clean, spacious, modern, and comes with a substantial breakfast - hot eggs, yogurt, make-your-own-waffles, juice, fruit, toast. It's near the highway, but not so close that you hear traffic. The rooms are spacious and truly have everything if you need an extended stay - full fridge, microwave, dishes, cutlery, glasses -- or if you're saying a few nights like my family did. Didn't use the pool, but it's open late. Also the hotel is near enough to a bunch of chain restaurants.
10
Kiera
29 Apr 2025
·
Stayed 2 nights
It was wonderful im having my family come stay for our family reunion the staff was great and friendly hotel was clean and breakfast was excellent can't wait to stay again 😊
It was wonderful im having my family come stay for our family reunion the staff was great and friendly hotel was clean and breakfast was excellent can't wait to stay again 😊
8
Muhammad
28 Dec 2024
·
Stayed 1 night
Breakfast was chaos. The ran out of everything.
Breakfast was chaos. The ran out of everything.
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AI-generated summary based on recent guest reviews
10
Natalie
3 weeks ago
·
Stayed 1 night
Everything was fantastic - lobby, amenities, rooms were all clean and well equipped. Tip: Last hour of breakfast was very busy so go early.
Everything was fantastic - lobby, amenities, rooms were all clean and well equipped. Tip: Last hour of breakfast was very busy so go early.
10
William
21 Sept 2026
·
Stayed 3 nights
These are a pain. How to opt out?
These are a pain. How to opt out?
6
Louie
30 Aug 2026
·
Stayed 1 night
Front desk staff and check in were great. Hotel itself could use some cleaning in the elevator floors, pool was also very cloudy and towels weren’t there. Staff seemed to have some friends who came to hang out around the place and at breakfast. Breakfast was not so great, limited options, items not being replenished- not at the fault of the kitchen staff. The gentleman was on his own while the front desk staff and managers would be chatting away. Won’t be returning because holiday inn provides better service and cleanliness.
Front desk staff and check in were great. Hotel itself could use some cleaning in the elevator floors, pool was also very cloudy and towels weren’t there. Staff seemed to have some friends who came to hang out around the place and at breakfast. Breakfast was not so great, limited options, items not being replenished- not at the fault of the kitchen staff. The gentleman was on his own while the front desk staff and managers would be chatting away. Won’t be returning because holiday inn provides better service and cleanliness.
10
Tin-Sang
27 Aug 2026
·
Stayed 3 nights
Breakfast was great. Room were comfortable. Enjoy the pool. Overall, great experience
Breakfast was great. Room were comfortable. Enjoy the pool. Overall, great experience
8
Anna
13 Jul 2026
·
Stayed 4 nights
Breakfast was good.
Breakfast was good.
FAQs about Home2 Suites by Hilton Greece Rochester
Is parking available at the property?
Yes, free self-parking is available on-site. The parking is uncovered and wheelchair accessible.
What type of breakfast is offered?
A complimentary on-the-go breakfast is served daily.
Does the property allow pets?
Yes, pets are allowed with a fee of USD 75.00 per accommodation, per stay. Service animals are exempt from fees.
What are the standard check-in and check-out times?
Check-in is from 3:00 PM to 11:59 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.
What accessibility features are available for guests with disabilities?
The property offers several accessibility features including elevators, a wheelchair-accessible registration desk, public washrooms, and a pool hoist. There are also designated parking spaces and a stair-free path to the entrance.
What is the location of the property in relation to key landmarks?
The property is located in the business district of Rochester, within a 10-minute drive of the University of Rochester and Strong. It is approximately 8.1 miles from Lake Ontario and 8.9 miles from the Rochester Institute of Technology. The nearest major airport is Greater Rochester International Airport, about 4.8 miles away.
Does the property have a swimming pool?
Yes, there is an indoor swimming pool available for guests. The pool is operational from 6:00 AM to 10:00 PM.
What are the policies for guests staying with children?
Children are welcome at the property. There is no specified minimum age for children to stay for free.
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Prices for upcoming dates
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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December 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-31: 235.67416342086793USD
- 2026-11-01: 164.57041156768798USD
- 2026-11-02: 167.40000447921753USD
- 2026-11-03: 170.92079944229127USD
- 2026-11-04: 174.95999167175293USD
- 2026-11-05: 209.52000880355834USD
- 2026-11-06: 250.2929834220886USD
- 2026-11-07: 229.98599451675415USD
- 2026-11-08: 135.56160290184022USD
- 2026-11-09: 140.00040619697572USD
- 2026-11-10: 153.32760783691407USD
- 2026-11-11: 139.66559692573549USD
- 2026-11-12: 137.35440128059386USD
- 2026-11-13: 165.0024064414978USD
- 2026-11-14: 171.2555916244507USD
- 2026-11-15: 137.35440128059386USD
- 2026-11-16: 141.96600081634523USD
- 2026-11-17: 141.96600081634523USD
- 2026-11-18: 141.96600081634523USD
- 2026-11-19: 135.2268107196808USD
- 2026-11-20: 162.20521442718507USD
- 2026-11-21: 165.0024064414978USD
- 2026-11-22: 135.2268107196808USD
- 2026-11-23: 140.1624021385193USD
- 2026-11-24: 139.66559692573549USD
- 2026-11-25: 141.96600081634523USD
- 2026-11-26: 137.35440128059386USD
- 2026-11-27: 162.20521442718507USD
- 2026-11-28: 162.20521442718507USD
- 2026-11-29: 135.56160290184022USD
- 2026-11-30: 141.96600081634523USD
- 2026-12-01: 143.63134883041383USD
- 2026-12-02: 139.26600294914246USD
- 2026-12-03: 148.5972135559082USD
- 2026-12-04: 232.71840182571412USD
- 2026-12-05: 165.42360101623535USD
- 2026-12-06: 139.26600294914246USD
- 2026-12-07: 139.26600294914246USD
- 2026-12-08: 139.26600294914246USD
- 2026-12-09: 139.26600294914246USD
- 2026-12-10: 148.5972135559082USD
- 2026-12-11: 171.6587743080139USD
- 2026-12-12: 157.02120758514405USD
- 2026-12-13: 139.28999601860048USD
- 2026-12-14: 143.65079620437623USD
- 2026-12-15: 139.26600294914246USD
- 2026-12-16: 139.26600294914246USD
- 2026-12-17: 139.26600294914246USD
- 2026-12-18: 167.30281887664796USD
- 2026-12-19: 167.30281887664796USD
- 2026-12-20: 139.26600294914246USD
- 2026-12-21: 135.2268107196808USD
- 2026-12-22: 137.35440128059386USD
- 2026-12-23: 139.26600294914246USD
- 2026-12-24: 139.26600294914246USD
- 2026-12-25: 172.2514578086853USD
- 2026-12-26: 167.30281887664796USD
- 2026-12-27: 139.26600294914246USD
- 2026-12-28: 145.3874227745056USD
- 2026-12-29: 139.26600294914246USD
- 2026-12-30: 139.26600294914246USD
- 2026-12-31: 139.26600294914246USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 21 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Cashless transactions are available
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
- This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
- Pool access available from 6:00 AM to 10:00 PM.
- Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Pet fee: USD 75.00 per accommodation (varies based on length of stay)
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Elevator/Lift
Business centre
Safe-deposit box
Fitness facilities
Picnic area/Tables
Designated smoking area
General
Picnic area/Tables
Vending machines
Free breakfast
Assistive Listening Devices Available
Braille or Raised Signage
Coffee/Tea in Common Areas
Food and Water Bowls
Handrails in Stairways
Pool Hoist (on site)
Stair-Free Path to Entrance
Visual Alarms in Hallways
Wheelchair Accessible (Limited)
Parking (Wheelchair Accessible)
Fitness Center (wheelchair accessible)
Wheelchair-Accessible Meeting Spaces/Business Center
Elevator Access (Wheelchair Accessible)
Wheelchair-Accessible Pool
Wheelchair-Accessible Public Washroom
Wheelchair-Accessible Registration Desk
Parking (Van) (Wheelchair Accessible)
Wheelchairs Available (on site)
Services
Business centre
Elevator/Lift
Safe-deposit box
Designated smoking area
24-Hour Front Desk
Well-Lit Path to Entrance
Activities
Fitness facilities
Dog Exercise Area
Pool Sun Loungers
Parking
Parking (Self) (free)
Parking (Uncovered)
Internet
Free wi-fi