Signature Inn Houston Galleria

Great room, but the property was nothing special. Functional though, with easy parking and signs to find the hotel.

Not a bad place to stay for a quick trip to Houston. Cameras everywhere make it feel safe! Check and out was very easy.

Fairly sketchy area, there is a reason there are so many security cameras which is the first thing you see when you walk in the lobby. Pool is cemented over. Room looked very clean but the bottom of my feet told a different story.

PROS VS CONS 1. Friendly front desk clerk; 2. Security cameras on property and on large TV screen in office; 3. Newly renovated property, although property is older and floors slopes. I did like the colors and very cute blue microwave and refrigerator; 4. Tons of lighting in the walkways and parking area; 5. Good value for area but no amenties other than ice. Cons: 1. Bed was very hard and not comfortable at all. Bed had a metal base surrounding it and woke me up several times in night due to a "popping" noise. 2.Sheets were not changed and towels were not picked up. Tried to ask housekeeping but they did not understand English. 3. Parking lot in very back, concerned about security; 4. 2nd night, had people in room above us. Could hear everything, including stomping feet. They went to bed late and woke up early. Couldn\'t sleep. 5. Charged a $100 deposit on card even there are no amenties to use. Not even bottled water, no coffee machine, no breakfast offered; 6. Pool concreted over so no hot tub or swimming at this place, not good for families. Would not go back. Recommend pay extra for better parking and security guard on duty. Afterall, it is Houston!

It was ok but had no pool.

Great price, very recent remodel and looked great, especially at the price point. Love the fenced parking area where cars have to drive past the main office (with lots of cameras) to come in. Felt very safe and didn’t worry for once about car in hotel parking lot! Room was clean, but last person in shower had really long black hair obviously….

It's not too far from the Galleria area of Houston. Modern facilities, clean, great staff, and easy parking. I would stay here again.

Plenty of parking. The inside was nice and clean. However the swimming pool was covered up in cement. This was not cool, since in was 110 degree outside. Next time i will look for a swimming pool. Otherwise the staff was very nice and accommodating.

Noise and not swimming pool.

I liked the price, the rooms and the guy at the front desk, who was helpful. The rooms were surprisingly nice and clean compared to the outside. I booked this hotel through Expedia. Looking at the photos on the site, I could not really tell that it is basically a motor hotel. Other than wifi, it basically has no amenities. The pool is filled in. There is no gym. It's not near anything aside from some nice restaurants and ethnic grocery stores. You really need a car to stay there.

I like that the staff was very friendly and welcoming. I didn't like that when I walked in the room floor. My feet were black from the dirt. Possibly due to the fact that is not mopped often.

The staff was great. The room appeared clean until I walked on the floor (no carpet) and the bottom of my feet turned black.

Check in barely has customer service, feels like a DMV without the line. Room was nice and spacious and clean. Found a roach leg on one of my bath towels. The only time front desk asked if I needed anything was to ask me if I was going to check out at 11:00am . Twas worth a try

Very clean and well decorated rooms

Room was dirty (hair on the floor, bathroom counter, and towels, stains on the sheets), no room service for the entire duration of the stay, faulty smoke detectors constantly chirping (in multiple rooms), the door to my initial room did not latch properly in the frame and pops open if you push on it

Fairly sketchy area, there is a reason there are so many security cameras which is the first thing you see when you walk in the lobby. Pool is cemented over. Room looked very clean but the bottom of my feet told a different story.

Rooms were very dirty!

Very clean! Looks nice

Great stay! Clean rooms.

They didn’t change the sheets just fixed the both beds hairs all over the both beds stains on sheets ,dirty toilet and bath tub funny moldy smell thick dust top of head boards and the hanging light fixtures ,beer caps on the night stand from previous customers sauce stains on the acs both acs full of dust ,,i had to go to the target a couple blocks down buy cleaning products and disinfectant sprays ..which is a shame because if the room was well maintained I would off gave it a 10/10 nice decoration and room lay out very spacious two tvs a separate living room area just very dirty and if you get the rooms next to the gun range you will hear the shots ,I was in room 125..

Was shown it had tv & wifi and was told by front desk that tv don’t work at any room and didn’t had wifi available.

Rooms are higher quality than you expect. Clean and cool mirror! No bugs throughout my stays and house cleaning daily.

PROS VS CONS 1. Friendly front desk clerk; 2. Security cameras on property and on large TV screen in office; 3. Newly renovated property, although property is older and floors slopes. I did like the colors and very cute blue microwave and refrigerator; 4. Tons of lighting in the walkways and parking area; 5. Good value for area but no amenties other than ice. Cons: 1. Bed was very hard and not comfortable at all. Bed had a metal base surrounding it and woke me up several times in night due to a "popping" noise. 2.Sheets were not changed and towels were not picked up. Tried to ask housekeeping but they did not understand English. 3. Parking lot in very back, concerned about security; 4. 2nd night, had people in room above us. Could hear everything, including stomping feet. They went to bed late and woke up early. Couldn\'t sleep. 5. Charged a $100 deposit on card even there are no amenties to use. Not even bottled water, no coffee machine, no breakfast offered; 6. Pool concreted over so no hot tub or swimming at this place, not good for families. Would not go back. Recommend pay extra for better parking and security guard on duty. Afterall, it is Houston!

Nice, modern and comfortable room, including all items you need for a convenient stay. I was sorry to have just one night there...

This hotel is not located in the Galleria area of Houston. The room was comfortable, and well taking care of. I enjoyed my stay here. One thing though, there is a gym located forty ft. behind the hotel that open its doors. - literally - at 6:15 am, and played music SO loud that I had to call the police! There is also a trainer there that yells like crazy as if he was at a military camp or something. Again, I had to call the police to report all this, because it happened daily!

The room was really clean , everything seemed up to date . The room was large and spacious

Nice property. Only thing i didnt like is the ac was only in the living room not in the bedroom

Everything was good, one of the things I don't like is the TV it doesn't have Netflix and the TV control does not work

Hotel was clean, house keeping is amazing here! the staff isn’t the friendliest they aren’t mean they just aren’t very friendly or inviting. Overall the rooms are super cute and trendy and beds were comfy and the room felt cozy. A/C works GREAT! Lol !

The AC unit doesn’t really cool the place well, took forever to cool. other then that I like the place

The rooms were clean, very comfortable, and the staff was amazing. They went over and beyond to help make our stay enjoyable. I highly recommend this hotel for anyone visiting

Proffessional staff, very polite

Very poor staff

Excellent service. I recommend.

Check in barely has customer service, feels like a DMV without the line. Room was nice and spacious and clean. Found a roach leg on one of my bath towels. The only time front desk asked if I needed anything was to ask me if I was going to check out at 11:00am . Twas worth a try

Stayed here one night on trip to Houston. Nice staff and convenient for trips into town.

The room was pretty, however, the bedding only had 1 fitted sheet and 2 flat sheet with zero blankets in the room. I truly believe this is done to convenience the hotel and keep utility costs down for the hotel, which is grimey to not provide proper linen. The towels and wash cloths were very thin and dingy. The property requires a $100 deposit, but would not provide a proper receipt with line items for the services nor deposit. The owner/front pdesk personnel asked me to sign a keypad without providing any proof of what i was signing, and when i asked what ut was he was asking me to sign, he sais its just to check in. At check out, he physically left the office to check my room adter i asked for a receipt. However, he vavd me the same receipt he gave me at checkin, which did not show anything. The exterior of the property looks nothing like the pictures online.

I was not pleased with the service I received. And the cleaning service is not efficient . I am still trying to reach the front desk to get my $100 deposit back but to no avail, for whatever reason no one is answering my calls

Amazing staff and amazing rooms

Room was dirty linen looked used. Thank God i had blankets we could lay on. Staff was a little rude at front desk. Didnt want to give me a receipt because i booked thru expedia. But rooms were updated. Neighborhood was sketchy. We stayed one night.

Not by the Galleria

Not real easy to get to from the road when you're coming west. Outside looks a bit questionable. Rooms have been updated and were very nice. Bowl sink won't be good for families as it's way too high. Hard to even brush my teeth. The lobby is in desperate need of an update. Not welcoming at all. Great room for the price.

It was comfortable and quiet. I felt safe and could move about the area without fear. Plenty of shopping and five star restaurants within a short Lyft ride.

There are lots of nice restaurants around. The area is peaceful.

Good location

I enjoyed this location close to galleria mall

It's convenience too shopping area

Very handy for Hertz car rental next door when our airport car rental fell through and no one in town seemed to have available rental cars.

Renovations are incredible. Room was very nice, clean, However, There is no outdoor seating, which they need . It’s a sketchy area of Houston. Not close to Galleria and should not advertise it is. It’s an area know for crime, drugs, etc..

I liked the price, the rooms and the guy at the front desk, who was helpful. The rooms were surprisingly nice and clean compared to the outside. I booked this hotel through Expedia. Looking at the photos on the site, I could not really tell that it is basically a motor hotel. Other than wifi, it basically has no amenities. The pool is filled in. There is no gym. It's not near anything aside from some nice restaurants and ethnic grocery stores. You really need a car to stay there.

No pool No food No iron or ironing board

Property is under new management I guess so they fail to mention there’s no breakfast included. The room itself feels renovated but cheap. The handle to the fridge fell off randomly because it’s plastic but I was able to put it back together. There was no coffee maker no silverware but a there was a small fridge and a microwave. Although the tv looks new the quality of the transmission was very low. Lastly I saw a cockroach in the bathroom but only once after it ran away under the door. Many homeless people in the streets. You get what you pay for I guess.

PROS VS CONS 1. Friendly front desk clerk; 2. Security cameras on property and on large TV screen in office; 3. Newly renovated property, although property is older and floors slopes. I did like the colors and very cute blue microwave and refrigerator; 4. Tons of lighting in the walkways and parking area; 5. Good value for area but no amenties other than ice. Cons: 1. Bed was very hard and not comfortable at all. Bed had a metal base surrounding it and woke me up several times in night due to a "popping" noise. 2.Sheets were not changed and towels were not picked up. Tried to ask housekeeping but they did not understand English. 3. Parking lot in very back, concerned about security; 4. 2nd night, had people in room above us. Could hear everything, including stomping feet. They went to bed late and woke up early. Couldn\'t sleep. 5. Charged a $100 deposit on card even there are no amenties to use. Not even bottled water, no coffee machine, no breakfast offered; 6. Pool concreted over so no hot tub or swimming at this place, not good for families. Would not go back. Recommend pay extra for better parking and security guard on duty. Afterall, it is Houston!

The hotel staff was courteous and the rooms were clean…They also provided complimentary breakfast

Decor was very modern and nice. However, I would suggest have w drink glasses and better towels, iron and winter blanket folded up and coffee maker with coffee - keurig with pods, sugar, stirrers, creamer. Cute fridge and microwave and beautiful mirrors and comfy beds. Would add pots of cacti variations where pool was. Have 'do not disturb and reverse clean up' signs for every door/room. Have a vending machine to buy drinks or snacks.

I liked the price, the rooms and the guy at the front desk, who was helpful. The rooms were surprisingly nice and clean compared to the outside. I booked this hotel through Expedia. Looking at the photos on the site, I could not really tell that it is basically a motor hotel. Other than wifi, it basically has no amenities. The pool is filled in. There is no gym. It's not near anything aside from some nice restaurants and ethnic grocery stores. You really need a car to stay there.