Name: WoodSpring Suites Detroit Madison Heights
Address: 32400 Stephenson Highway, Madison Heights, Michigan, United States of America, Madison Heights, Michigan, US
Price range: US$79–US$99 per night
Rating: 7.5

What guests think

Reviews of WoodSpring Suites Detroit Madison Heights describe a budget extended-stay property with a convenient freeway-side location, but with inconsistent cleanliness, smoke odors, noise, and in-room issues like AC or Wi-Fi.

Many guests praise the friendly staff, while others report difficult after-hours check-ins, sparse desk availability, and disputes over charges or refunds. Rooms are basic but comfortable for many, with kitchenettes and pet-friendly stays appreciated, and the value suits short, no-frills visits. Amenities are minimal; multiple reviews mention no breakfast or coffee, extra fees for towels or kitchenware, and limited on-site services. Expect a no-frills stay that works best for budget-minded travelers comfortable with limited services.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Amenities are basic. Reviews note no breakfast or lobby coffee, extra charges for towels, Wi-Fi or kitchenware, on-site laundry and a small fitness room, and limited or absent items like irons, blow dryers, or ice.

Related guest reviews

4

Jacqueline

24 Jul 2025

·

Stayed 10 nights

Liked that dogs were allowed. Disliked that there was no enforcement of dog owner’s responsibility in cleaning up after their dogs. Hotel guests allowed loud music at night, upper level sounded like heard of elephants, need better sound barriers. Too close to freeway. Didn’t like that you had to “buy” additional items. What’s the point of an efficiency if cookware dishes and utensils are not included, same with wifi access. Even using cell service was spotty.

8

Susan

7 Jun 2025

·

Stayed 4 nights

Nice staff and mostly clean room, though bedspread had obvious large urine stain (old) on it. Doesn’t matter though - that’s the first thing that comes off anywhere I stay! NO amenities, not even kleenex tissues in the room. Small kitchenette, including a stovetop, but zero tableware or cooking utensils. Highway noise was very loud and walls are thin so we heard next room’s TV whenever it was on. All that being said, the property was clean and the bathroom was spotless, the most important to me.

4

Codey

8 Jul 2024

·

Stayed 1 night

No breakfast. No coffee pot in the room. They make you buy the coffee pot. Easy location for accessibility. Clean room.

10

Judith

1 May 2024

·

Stayed 1 night

The beds are very tall, so I had to get a stool to help me get on top because I’m rather short. They are memory foam beds. The manager was amazing, she helped unload my car and helped us get things to our room as my husband had just had surgery and I have a bad back. The only drawback is that there were no machines at all.

4

Kim

19 Jun 2025

·

Stayed 1 night

The floors were disgusting, literally we had to wear our shoes and wipe feet on towels to get in bed. Felt unsafe as no staff on site after 10 pm. Service was great at check in. No coffee, no blow dryers, no ice …. A few amenities goes a long way.

6

Eric

18 Jun 2024

·

Stayed 3 nights

$8 fee for towels

10

Jayden

27 Nov 2025

·

Stayed 1 night

didnt use laundry

8

Baba

2 Aug 2025

·

Stayed 6 nights

Friendly desk staff upon arrival, clean room, easily accessible amenities (fitness, laundry, etc). Only downside was the a/c units stopped working halfway through my stay, but it was bearable. Nice place which fit my needs quite well!

10

Kara

2 Mar 2024

·

Stayed 1 night

Hotel is cheap because it is minimalistic (no breakfast, coffee maker, charge for wifi, extra towel charge). But for a place to crash for a night, it worked well and was very clean.

8

M

22 May 2024

·

Stayed 3 nights

Would have been amazing to get more towels and more pillows without a fee. And if you wanted to use the kitchenette you had to pay rental fee for using any pans, cups, plates or cutlery

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Cleanliness

Cleanliness feedback is inconsistent: several guests found dirty floors, hair or trash left behind, and marijuana or smoke smells in hallways, while others described rooms and common areas as very clean or spotless.

Related guest reviews

10

Brooke

25 Jun 2023

·

Stayed 1 night

Facility was well-maintained and clean upon check in. Staff was friendly and made sure everything was taken care of during check-in. Room looked spotless and smelled clean, as well as stairwells and hallways. It was by far the nicest hotel I have ever stayed in!

6

Anna

28 Sept 2025

·

Stayed 1 night

Hallways were dirty. Bathroom was not clean.

4

Julie

18 Aug 2025

·

Stayed 1 night

The room smelt of cigarettes so badly to the point it made my son and mother very ill. It was very uncomfortable. The floor was so dirty our socks turned brown. I will say the one staff member I did encounter was beyond friendly and nice.

6

KIMBERLY

12 Dec 2025

·

Stayed 1 night

Room was in good condition, however front desk is not monitored all night. So people can come in an out all night whether they are staying or not. Lobby smelled like weed and when we needed to check in, and called for someone on lobby phone, came dressed in ragged clothing. Boyfriend went outside for a smoke and felt uncomfortable, almost unsafe.

10

Sharon E.

26 Aug 2025

·

Stayed 5 nights

Place was clean easy check in and out. Close to the tournament I was attending. Places to eat nearby.

10

Anne-Marie

5 Jan 2024

·

Stayed 1 night

Staff was very helpful, friendly and attentive. One of the cleanest hotels I’ve stayed at thus far.

10

Michael

15 Oct 2024

·

Stayed 14 nights

Nice Hotel clean room good bed big bathroom. Like it.

8

Anisa

1 Dec 2025

·

Stayed 7 nights

Room was not thoroughly cleaned upon check in. So instead of just sanitizing I had to do a deep clean. Staff adjusted stay rate for the inconvenience.

2

Ashlyn

4 Nov 2025

·

Stayed 3 nights

This place was filthy. The first room we were put in had long black dog hair all over the floor. Since we arrived so late, I felt bad about wanting to complain, but the next morning we were so congested i had no choice. The room they moved me to didn't have any dog hair.... but was possibly dirtier than the first. I literally went out and bought a broom and swiffer style mop and wet pads and spent an hour mopping the floor. 12 pads later and they were still coming up brown. We left early and still got charged for our entire stay. I wish i could give it zero stars. My advice is if you want to attempt to sleep here- bring cleaning supplies, you'll need them.

2

Lee

29 Sept 2025

·

Stayed 2 nights

Find hair on bed and pillows. Request a new room. The front desk won’t change the room for me. And not willing to replace the pillows also. Bad attitude and charged my card twice

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Rooms

Rooms are basic, with kitchenettes and comfortable beds appreciated by many. Some mention highway noise or thin walls and reported issues with in-room AC or occasional power/connectivity problems.

Related guest reviews

10

Roman

26 Feb 2024

·

Stayed 1 night

This is the best hotel Big screen TV kitchen huge bed huge shower you can watch Netflix you get free WIFi you get everything you want…. If I am ever in the area this is where I will go for staying… clean bed clean room… everything is clean staff is super nice…. Price is not expensive…. I just wish I had more time there

8

DANIEL

17 Aug 2025

·

Stayed 2 nights

The room was nice and clean. Able to regulate the temperature well. Staff was pleasant. Close to good restaurants and activities

8

Susan

7 Jun 2025

·

Stayed 4 nights

Nice staff and mostly clean room, though bedspread had obvious large urine stain (old) on it. Doesn’t matter though - that’s the first thing that comes off anywhere I stay! NO amenities, not even kleenex tissues in the room. Small kitchenette, including a stovetop, but zero tableware or cooking utensils. Highway noise was very loud and walls are thin so we heard next room’s TV whenever it was on. All that being said, the property was clean and the bathroom was spotless, the most important to me.

8

Glenn

18 Aug 2024

·

Stayed 4 nights

Hotel was clean. Quite much noise from other rooms. I-75 is next to it so it's not a quiet place, lots of noise from traffic. Power outage on the morning of last day was a bit of inconvenience. Had to go to Starbucks to charge my phone and to use internet.

4

Ryan

11 Oct 2025

·

Stayed 21 nights

Initially I was checked into the wrong room. They did put me in the correct room the next day when I brought it up. On going to the new room it did not look like they cleaned the floors and there was food from a previous stay in the fridge. In the 4 weeks that I stayed, I found 2 dead bugs in the room, there was no room service, and the AC broke down after the 1st week. I mentioned the AC to the front desk the day after, and followed up after a week, but nothing was ever done. The staff was very friendly but unfortunately I could not recommend this place for an extended stay.

8

Samantha

17 Oct 2025

·

Stayed 6 nights

The staff were all very welcoming, friendly and helpful. The room was comfortable and the location was very good.

8

Baba

2 Aug 2025

·

Stayed 6 nights

Friendly desk staff upon arrival, clean room, easily accessible amenities (fitness, laundry, etc). Only downside was the a/c units stopped working halfway through my stay, but it was bearable. Nice place which fit my needs quite well!

4

Dante

31 Jul 2025

·

Stayed 4 nights

My room wasn’t the best in terms of cleanliness but I didn’t expect it to be honestly. What made the trip terrible was having no AC for two days and never being notified by staff that the AC was down. After the first night of no AC I went and spoke to the staff and she stated that they are working on it. I explained how no one notified me that the AC was down. It would have been great to know that in advance.

4

Ahmed

30 Aug 2024

·

Stayed 5 nights

Too loud. Highway noise, dogs barking, baby crying/shouting. No iron or ironing board.

8

Vonnie

5 Dec 2025

·

Stayed 1 night

Room was good better then a lot of other hotels and price was perfect

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Service

Staff are often friendly and helpful, but service is unreliable after hours with limited desk coverage, cumbersome check-in, and reports of rude interactions or billing/refund disputes.

Related guest reviews

2

John

29 Jul 2024

·

Stayed 4 nights

Rude staff. Extremely poor customer service when checking in. This hotel has a very unclear (not stated) policy for their definition of an 'adult' (which apparently is 21 but not found documented anywhere in the reservation process). We made a reservation and paid in full for 4 nights for my 19-year-old adult daughter. When checking in she was denied check in with very rude front desk staff. The hotel also refused to give us a refund for the stay that we were unable to use. This is extremely poor customer service. I am extremely disappointed and will never stay at this or any other 'choice hotels' property in the future. Shame on you for not taking care of your customers! I will be sharing this story with everyone I know.

4

Jill

24 May 2024

·

Stayed 7 nights

Very reasonable, but as always, my biggest recommendation is buyer beware just know what you’re getting into. There’s no front desk service after 6 PM on Saturday or Sunday night which is ridiculous. After hr. Phone after 10pm # was not available when we tried 45 min straight..So we couldn’t get back into our room until 9am the next day.

10

Susan

22 Mar 2025

·

Stayed 4 nights

Cathy, one of the managers, was caring and went out of her way to ensure I had everything I needed and had a comfortable stay! I was staying here as one of my sisters was in a hospital and Cathy always asked how I was doing and how my sister was doing! Just a really nice, supportive touch!

8

Dorothy

5 Oct 2025

·

Stayed 3 nights

Customer service was excellent. There was a problem with our room and they fixed it asap. Then we had a reservation link and they very helpful with that as well. Great place and we will stay here again.

6

Phil

2 Feb 2025

·

Stayed 1 night

Lobby was closed at arrival. Had to call a number to have someone check me in. Employee was there in less than 2 mins. There was a weird smell in the hallway on both the 1st and 2nd floors. 1st floor smelled of marijuanna. 2nd floor smell was as if someone burned something cooking. Room had a slight odor. I ended up going to Target to grab some lysol air freshener. Desk clerk forgot to return my id, but brought it up to the room around midnight. Check out person in the lobby was friendly and efficient.

10

Rabi

2 May 2025

·

Stayed 1 night

I thought the lady at the front desk was very pleasant and helpful.

6

Dorothy

23 Dec 2024

·

Stayed 1 night

No one at desk when we arrived 7:30 in evening. No one at desk when we left 10 am had to call 500 number on where to put key. Should have a drop box for when someone is not around as i felt uncomfortable to just leave it there.

10

Deeva

6 Dec 2025

·

Stayed 1 night

Staff is amazing. Room clean. Great customer service. 7th stay.

2

Whitney

23 Sept 2025

·

Stayed 1 night

The front desk lady is not so kind. She was friendly at check in but when she called the room to say that I needed to come to the front desk because there was a discrepancy with the room, but couldn’t tell me why she got extremely rude and started yelling at me and hung up the phone. When I got down to the front desk she still had an attitude while I was trying to understand what was going on and she kept yelling at me. I couldn’t believe what I was experiencing. I asked for her name and she said it doesn’t matter and continues to shut the gate in my face and yelled you won’t get a refund. I think she was on some drugs. My friend and I didn’t feel safe so we didn’t stay the night. We had to find another hotel that felt safe and clean. I’m so disappointed. I’m used to professionalism when I go to hotels. I will never go back

10

Deeva

22 Dec 2025

·

Stayed 3 nights

The manager is amazing. Staff nice and friendly. 1000% recommend as a solo female traveler. Safe with no problems.

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Location

Convenient off I-75 near shopping, restaurants, movies and events. However, proximity to the freeway contributes to traffic noise, and a few guests felt uncomfortable at night.

Related guest reviews

4

Bonnie

11 Aug 2024

·

Stayed 2 nights

Noisy, dogs barking, neighbor pounding on floor or wall all night, elevators wreaked of pot, family with 2 kids sleeping in parking lot both nights we were there. We felt very uncomfortable coming in at night.

8

DANIEL

17 Aug 2025

·

Stayed 2 nights

The room was nice and clean. Able to regulate the temperature well. Staff was pleasant. Close to good restaurants and activities

8

Glenn

18 Aug 2024

·

Stayed 4 nights

Hotel was clean. Quite much noise from other rooms. I-75 is next to it so it's not a quiet place, lots of noise from traffic. Power outage on the morning of last day was a bit of inconvenience. Had to go to Starbucks to charge my phone and to use internet.

8

Doug

17 Sept 2025

·

Stayed 1 night

I was able to check in early with no issues, staff was very welcoming and the location was affordable and ideal for shopping and entertainment nearby.

10

Debora

29 Jun 2025

·

Stayed 2 nights

Very clean and located in center of everything

10

Pamela

12 Jun 2025

·

Stayed 8 nights

Great, close to shopping centers and restaurants.

8

Samantha

17 Oct 2025

·

Stayed 6 nights

The staff were all very welcoming, friendly and helpful. The room was comfortable and the location was very good.

10

Sharon E.

26 Aug 2025

·

Stayed 5 nights

Place was clean easy check in and out. Close to the tournament I was attending. Places to eat nearby.

8

Alexandra

23 Nov 2024

·

Not the best, not the worst. Decent place on a budget with better than expected location amenities.

8

Markeith

27 Sept 2025

·

Stayed 2 nights

Shops and movies close by

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Dining

Not enough on-site options: multiple reviews mention no breakfast or lobby coffee and reliance on nearby restaurants. Kitchen use often requires renting cookware or bringing your own.

Related guest reviews

4

Jacqueline

24 Jul 2025

·

Stayed 10 nights

Liked that dogs were allowed. Disliked that there was no enforcement of dog owner’s responsibility in cleaning up after their dogs. Hotel guests allowed loud music at night, upper level sounded like heard of elephants, need better sound barriers. Too close to freeway. Didn’t like that you had to “buy” additional items. What’s the point of an efficiency if cookware dishes and utensils are not included, same with wifi access. Even using cell service was spotty.

10

Monikah

26 May 2025

·

The property was nice, the front desk lady was AWESOME she helped with food and activity recommendations and was just so pleasant

8

DANIEL

17 Aug 2025

·

Stayed 2 nights

The room was nice and clean. Able to regulate the temperature well. Staff was pleasant. Close to good restaurants and activities

8

Susan

7 Jun 2025

·

Stayed 4 nights

Nice staff and mostly clean room, though bedspread had obvious large urine stain (old) on it. Doesn’t matter though - that’s the first thing that comes off anywhere I stay! NO amenities, not even kleenex tissues in the room. Small kitchenette, including a stovetop, but zero tableware or cooking utensils. Highway noise was very loud and walls are thin so we heard next room’s TV whenever it was on. All that being said, the property was clean and the bathroom was spotless, the most important to me.

4

Codey

8 Jul 2024

·

Stayed 1 night

No breakfast. No coffee pot in the room. They make you buy the coffee pot. Easy location for accessibility. Clean room.

4

Kim

19 Jun 2025

·

Stayed 1 night

The floors were disgusting, literally we had to wear our shoes and wipe feet on towels to get in bed. Felt unsafe as no staff on site after 10 pm. Service was great at check in. No coffee, no blow dryers, no ice …. A few amenities goes a long way.

10

Pamela

12 Jun 2025

·

Stayed 8 nights

Great, close to shopping centers and restaurants.

10

Sharon E.

26 Aug 2025

·

Stayed 5 nights

Place was clean easy check in and out. Close to the tournament I was attending. Places to eat nearby.

10

Kara

2 Mar 2024

·

Stayed 1 night

Hotel is cheap because it is minimalistic (no breakfast, coffee maker, charge for wifi, extra towel charge). But for a place to crash for a night, it worked well and was very clean.

8

M

22 May 2024

·

Stayed 3 nights

Would have been amazing to get more towels and more pillows without a fee. And if you wanted to use the kitchenette you had to pay rental fee for using any pans, cups, plates or cutlery

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$77
February	US$77
March	US$72
April	US$72
May	US$85
June	US$84
July	US$74
August	US$84
September	US$81
October	US$83
November	US$77
December	US$74

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $82	17 $80	18 $99	19 $98
20 $82	21 $81	22 $79	23 $82	24 $80	25 $98	26 $98
27 $82	28 $83	29 $81	30 $83

Su	Mo	Tu	We	Th	Fr	Sa
				1 $81	2 $83	3 $81
4 $83	5 $83	6 $82	7 $83	8 $81	9 $82	10 $81
11 $82	12 $83	13 $83	14 $83	15 $80	16 $83	17 $81
18 $82	19 $83	20 $83	21 $83	22 $81	23 $83	24 $83
25 $83	26 $83	27 $83	28 $83	29 $81	30 $83	31 $83

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Monthly average prices

About this property

Location

Room options

Queen Suite with Dishwithasher (Dishes Cookwithare Included) Accessible Roll-In Showither

Queen Suite Twitho Queen Beds with Dishwithasher (Dishes Cookwithare Included)

Queen Suite

Queen Suite with Dishwithasher (Dishes Cookwithare Included) Accessible

Queen Suite with Dishwithasher (Dishes Cookwithare Included)

Queen Suite Two Queen Beds

Queen Suite Two Queen Beds Accessible

Guest reviews

Good

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about WoodSpring Suites Detroit Madison Heights

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Prices for upcoming dates