Global Luxury Suites East Boston
From
US$306
/ night
Select dates to see prices and availability
From
US$306
/ night
Monthly average prices
Nightly prices at Global Luxury Suites East Boston average US$273 in the cheapest month (May) and US$343 in the most expensive month (June), based on the last 12 months.
| Month | Average price |
|---|---|
| May | US$273 |
| June | US$343 |
| July | US$339 |
| August | US$275 |
M
J
J
A
Most expensive: June (~US$343)
Cheapest: May (~US$273)
About this property
Family-friendly apartment with an indoor pool, fitness center, and business amenities in East Boston.
Location
Located in East Boston, a neighborhood in Boston, Global Luxury Suites East Boston is near the airport and near a boardwalk/promenade. Boston Harbor and Flynn Cruiseport Boston are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Faneuil Hall Marketplace and Harvard Square. Traveling with kids? Make time for New England Aquarium, or check out an event or a game at TD Garden.
Parking
Swimming pool
Non-smoking rooms
Business centre
Dry cleaning
Banquet facilities
Location
40 East Pier Drive, Central-Maverick Square - Paris Street, Boston, Massachusetts, United States of America
Room options
17
One-Bedroom Apartment
Room details
1 Large Double Bed
1 Sofa Bed
Sleeps 3
642 ft²
Quiet Street ViewAir ConditioningHeatingKitchen
8
Deluxe Studio
Room details
1 Large Double Bed
and 1 Sofa Bed
Sleeps 3
536 ft²
Quiet Street ViewAir ConditioningHeatingKitchen
15
Queen Studio
Room details
1 Large Double Bed
and 1 Sofa Bed
Sleeps 3
602 ft²
Quiet Street ViewAir ConditioningHeatingKitchen
Guest reviews
6.5
Pleasant
Based on 3 verified reviews
What guests think
AI-generated summary based on recent guest reviews
At Global Luxury Suites East Boston, guests consistently praise the waterfront location with easy access to the ferry and Maverick T, along with apartment-style units and useful amenities, while raising recurring concerns about communication, check-in, and parking.
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What guests think
At Global Luxury Suites East Boston, guests consistently praise the waterfront location with easy access to the ferry and Maverick T, along with apartment-style units and useful amenities, while raising recurring concerns about communication, check-in, and parking.
Reviews often note clean, spacious apartments with great harbor views, though several report uncomfortable mattresses, dated or flimsy furniture, and maintenance problems like broken lights, slow drains, or nonworking A/C and laundry. Amenities such as the pool and gym are appreciated, but access may be in another building and occasional closures occur. Expect excellent location and space, but be prepared for self-service processes and potential hiccups.
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AI-generated summary based on recent guest reviews
Facilities
Guests like the pool, gym and other apartment-complex amenities, though access is sometimes in another building and occasional closures occur. Parking is frequently confusing, extra-cost, and difficult to arrange.
Related guest reviews
2
Brian
8 Jun 2025
·
Stayed 1 night
I didn't stay there. There was no place to park my car!!! We left and stayed at the Marriott Long Wharf.
I didn't stay there. There was no place to park my car!!! We left and stayed at the Marriott Long Wharf.
2
Xiaofeng
22 May 2024
·
Stayed 3 nights
Parking experience is pretty bad.
Parking experience is pretty bad.
2
Rafael
10 May 2024
·
Stayed 2 nights
Staff did not know who I was or where my reservation was. I had no place to park my rental car because it was not included in the price nor was it clear that parking was extra. The after hour host nor the staff could get me into the garage and they did not know were I could park locally or if my car would be towed. The area the building was in was a restricted area needing a card to even enter the neighborhood. It was very anxiety provoking and frustrating with no one having local knowledge to even answered basic questions. Worst check in and follow up experience I have ever had and I am 68 years old and a world traveler.
Staff did not know who I was or where my reservation was. I had no place to park my rental car because it was not included in the price nor was it clear that parking was extra. The after hour host nor the staff could get me into the garage and they did not know were I could park locally or if my car would be towed. The area the building was in was a restricted area needing a card to even enter the neighborhood. It was very anxiety provoking and frustrating with no one having local knowledge to even answered basic questions. Worst check in and follow up experience I have ever had and I am 68 years old and a world traveler.
8
Tamra
23 Apr 2024
·
Stayed 5 nights
It was very important that I called a week ahead to pay for parking and to make sure a lockbox was ready for us when we arrived after midnight when no one was at the main desk. I had to call again before we got on the plane for our lock box code. It was close to the subway entrance. The pool was in a different building and it was closed for maintenance. The main reason I picked this location was the pool for our son, he was very disappointed.
It was very important that I called a week ahead to pay for parking and to make sure a lockbox was ready for us when we arrived after midnight when no one was at the main desk. I had to call again before we got on the plane for our lock box code. It was close to the subway entrance. The pool was in a different building and it was closed for maintenance. The main reason I picked this location was the pool for our son, he was very disappointed.
8
Vittoria
30 Jul 2024
·
Stayed 4 nights
The location was great. The property was clean. The water pressure in the shower was amazing. However, they did not provide enough towels and toilet paper (bring your own). Also, kitchen supplies were minimal. They gave us coffee, but no filters. If you want to park on site, set that up with your booking. It was a pain to add it afterwards. Some reception staff were not helpful at all. Overall, it was a good place to stay and a good value. But, bring some essentials, if you don't want to buy them there.
The location was great. The property was clean. The water pressure in the shower was amazing. However, they did not provide enough towels and toilet paper (bring your own). Also, kitchen supplies were minimal. They gave us coffee, but no filters. If you want to park on site, set that up with your booking. It was a pain to add it afterwards. Some reception staff were not helpful at all. Overall, it was a good place to stay and a good value. But, bring some essentials, if you don't want to buy them there.
8
Natalia
31 Jul 2023
·
Stayed 3 nights
This property was great, there was a pool table inside the apartment building that we were staying in which was a plus! The studio was clean and had everything we needed. There was a small market and the train and ferry right there. However, the pool and other amenities were in a different building. We were also not informed that we had to request parking before hand and when we finally received the parking pass the garbage door was broken. Communication was also not that great because when trying to reach customer service they were not on site so they couldn’t do much to help.
This property was great, there was a pool table inside the apartment building that we were staying in which was a plus! The studio was clean and had everything we needed. There was a small market and the train and ferry right there. However, the pool and other amenities were in a different building. We were also not informed that we had to request parking before hand and when we finally received the parking pass the garbage door was broken. Communication was also not that great because when trying to reach customer service they were not on site so they couldn’t do much to help.
10
Lee
28 Apr 2025
·
Stayed 2 nights
This property was in the exact part of Boston we wanted to be near family. We were able to easily walk to several dining options and the T. Neighborhood felt safe, with a large waterfront park next door. We prepaid for parking, but as we arrived early, we parked on the street, and just never got around to moving our car over. (Though you would need to on weekdays). The rental was a queen studio with sofa, tv and full size kitchen appliances. There was a nice gym and pool onsite. As we were out all day, we only used the bed/bath but I am sure must people would enjoy the amenities. Reasonably comfortable bed. Typical modern bathroom. Nice linens. Quiet. Our room looked out on a grassy area. The concierge desk staff was helpful. My only minor complaint is the strong air freshener scent on arrival which did not dissipate for hours. We will book here again when in the area
This property was in the exact part of Boston we wanted to be near family. We were able to easily walk to several dining options and the T. Neighborhood felt safe, with a large waterfront park next door. We prepaid for parking, but as we arrived early, we parked on the street, and just never got around to moving our car over. (Though you would need to on weekdays). The rental was a queen studio with sofa, tv and full size kitchen appliances. There was a nice gym and pool onsite. As we were out all day, we only used the bed/bath but I am sure must people would enjoy the amenities. Reasonably comfortable bed. Typical modern bathroom. Nice linens. Quiet. Our room looked out on a grassy area. The concierge desk staff was helpful. My only minor complaint is the strong air freshener scent on arrival which did not dissipate for hours. We will book here again when in the area
6
Marianne
23 Nov 2024
·
Stayed 3 nights
The space was big as shown online. I was disappointed not to hear about the discounted parking option until I checked in Thursday night. There is a parking garage close by, but it's expensive. I wasn't able to connect to customer support until the morning, and it took until Friday night for me to receive the discounted parking pass, but I checked out Saturday morning so I didn't get to take advantage of that. Otherwise, the apartment was spacious, clean, had what I needed. The bed was old and lumpy, as was the duvet. Kitchen was spotless.
The space was big as shown online. I was disappointed not to hear about the discounted parking option until I checked in Thursday night. There is a parking garage close by, but it's expensive. I wasn't able to connect to customer support until the morning, and it took until Friday night for me to receive the discounted parking pass, but I checked out Saturday morning so I didn't get to take advantage of that. Otherwise, the apartment was spacious, clean, had what I needed. The bed was old and lumpy, as was the duvet. Kitchen was spotless.
10
Anouk
4 Aug 2025
·
Stayed 4 nights
All was great, the appartement itself, the location and not the least the use of the gym, dundeck and pool. Really a great place to enjoy Boston!
All was great, the appartement itself, the location and not the least the use of the gym, dundeck and pool. Really a great place to enjoy Boston!
10
Tyler
24 Sept 2025
·
Stayed 7 nights
I don’t know why this place has gotten some bad reviews. This was a great stay. Clean, safe, very convenient. It’s right across the street from the ferry that takes you across the harbor to long wharf or seaport district. And also a close walk to the subway. The apartment itself was beautiful. Loved it. The indoor pool was great especially for the couple of rainy days we had during our visit. Such a great stay!
I don’t know why this place has gotten some bad reviews. This was a great stay. Clean, safe, very convenient. It’s right across the street from the ferry that takes you across the harbor to long wharf or seaport district. And also a close walk to the subway. The apartment itself was beautiful. Loved it. The indoor pool was great especially for the couple of rainy days we had during our visit. Such a great stay!
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AI-generated summary based on recent guest reviews
Cleanliness
Many guests report clean, tidy units, but there are recurring complaints about cigarette odors and occasional issues like stained bedding or missed cleaning details.
Related guest reviews
8
Antony
19 Apr 2023
·
Stayed 3 nights
If you’re looking for an apartment not a hotel room, it’s a good choice. Good location just off the waterfront in East Boston, just yards from the Boston rapid transit system into the city centre Choice of supermarkets and restaurants locally so there’s everything you need nearby. But you need to accept you don’t get hotel services, so other than key collection there is no reception service etc. Expect to also be a bit confused as to where to collect your key. For our apartment the door was just by the Portside mini-market. It’s also got very easy access to the airport, but you can’t hear any airport noise. There’s also the ferry across the harbour from the end of the street. The surrounding area is clean and tidy, and the area around the station quite vibrant. Our studio apartment was a good size, well equipped and perfectly cleaned. All appliances worked fine. We had no issues. We stopped there as part of a trip to run the Boston marathon, and it was ideal. For a studio I would say it’s pretty large and could easily be the size of a 1 bedroom proper apartment. Just don’t expect hotel services, and reading other reviews if you do have any issues you may need to be patient. No issues for us. It’s clearly a largely residential development, but we found the other residents friendly and welcoming. We tried the Reel House & D’Parma restaurants nearby, both excellent. Enjoy your trip to Boston- it’s a great city!
If you’re looking for an apartment not a hotel room, it’s a good choice. Good location just off the waterfront in East Boston, just yards from the Boston rapid transit system into the city centre Choice of supermarkets and restaurants locally so there’s everything you need nearby. But you need to accept you don’t get hotel services, so other than key collection there is no reception service etc. Expect to also be a bit confused as to where to collect your key. For our apartment the door was just by the Portside mini-market. It’s also got very easy access to the airport, but you can’t hear any airport noise. There’s also the ferry across the harbour from the end of the street. The surrounding area is clean and tidy, and the area around the station quite vibrant. Our studio apartment was a good size, well equipped and perfectly cleaned. All appliances worked fine. We had no issues. We stopped there as part of a trip to run the Boston marathon, and it was ideal. For a studio I would say it’s pretty large and could easily be the size of a 1 bedroom proper apartment. Just don’t expect hotel services, and reading other reviews if you do have any issues you may need to be patient. No issues for us. It’s clearly a largely residential development, but we found the other residents friendly and welcoming. We tried the Reel House & D’Parma restaurants nearby, both excellent. Enjoy your trip to Boston- it’s a great city!
10
Arlene
1 Dec 2024
·
Stayed 2 nights
It was a wonderful stay! room is clean and spaceous. I was just surprised on the setting, it was more of like an apartment than a hotel. Google took me to a different entrance and not the actual one. Parking can be hard so better book in advance. Overall I liked the stay, Adding extra standing mirror would be nice! But everything is wonderful! I would definitely book again!
It was a wonderful stay! room is clean and spaceous. I was just surprised on the setting, it was more of like an apartment than a hotel. Google took me to a different entrance and not the actual one. Parking can be hard so better book in advance. Overall I liked the stay, Adding extra standing mirror would be nice! But everything is wonderful! I would definitely book again!
8
mark
27 Jul 2025
·
Stayed 2 nights
Room had a really strong cigarette smell. Terrible. This is the 2nd time this happened at this property. Not sure i would come back again.
Room had a really strong cigarette smell. Terrible. This is the 2nd time this happened at this property. Not sure i would come back again.
10
Keith
21 Nov 2025
·
Stayed 1 night
Clean room, great location, quiet neighborhood with market and restaurants nearby. Just off the T - wasy access to airport and to downtown.
Clean room, great location, quiet neighborhood with market and restaurants nearby. Just off the T - wasy access to airport and to downtown.
8
Sara
12 Oct 2024
·
Stayed 2 nights
This is an entire apartment near the airport. There is public transportation nearby. The apartment was nice and clean. The front desk is not always there. There are several building and several entrances which make it a little confusing. Was dropped off at one side entrance, walked to the front, then the front desk person walked me to another building into the back entrance. But when I left I left out of the front entrance. So yeah, that was very confusing. Otherwise my stay was pleasant
This is an entire apartment near the airport. There is public transportation nearby. The apartment was nice and clean. The front desk is not always there. There are several building and several entrances which make it a little confusing. Was dropped off at one side entrance, walked to the front, then the front desk person walked me to another building into the back entrance. But when I left I left out of the front entrance. So yeah, that was very confusing. Otherwise my stay was pleasant
10
Lee
28 Apr 2025
·
Stayed 2 nights
This property was in the exact part of Boston we wanted to be near family. We were able to easily walk to several dining options and the T. Neighborhood felt safe, with a large waterfront park next door. We prepaid for parking, but as we arrived early, we parked on the street, and just never got around to moving our car over. (Though you would need to on weekdays). The rental was a queen studio with sofa, tv and full size kitchen appliances. There was a nice gym and pool onsite. As we were out all day, we only used the bed/bath but I am sure must people would enjoy the amenities. Reasonably comfortable bed. Typical modern bathroom. Nice linens. Quiet. Our room looked out on a grassy area. The concierge desk staff was helpful. My only minor complaint is the strong air freshener scent on arrival which did not dissipate for hours. We will book here again when in the area
This property was in the exact part of Boston we wanted to be near family. We were able to easily walk to several dining options and the T. Neighborhood felt safe, with a large waterfront park next door. We prepaid for parking, but as we arrived early, we parked on the street, and just never got around to moving our car over. (Though you would need to on weekdays). The rental was a queen studio with sofa, tv and full size kitchen appliances. There was a nice gym and pool onsite. As we were out all day, we only used the bed/bath but I am sure must people would enjoy the amenities. Reasonably comfortable bed. Typical modern bathroom. Nice linens. Quiet. Our room looked out on a grassy area. The concierge desk staff was helpful. My only minor complaint is the strong air freshener scent on arrival which did not dissipate for hours. We will book here again when in the area
4
Meganne
29 Jul 2025
·
Stayed 3 nights
There was weird stains on the beds. The shower floor was dirty. The unit smelled like cigarettes, even if it is supposed to be a smoke free building. Really bad communication has we paid for the parking but when we arrived they did not accomodate us with one. When we tried to reach them, they only reply back to us 24h later and asked us to pay the parking fees again. Really bad experience. We could here everything above us and in the corridor.
There was weird stains on the beds. The shower floor was dirty. The unit smelled like cigarettes, even if it is supposed to be a smoke free building. Really bad communication has we paid for the parking but when we arrived they did not accomodate us with one. When we tried to reach them, they only reply back to us 24h later and asked us to pay the parking fees again. Really bad experience. We could here everything above us and in the corridor.
6
Melissa
25 Jun 2025
·
Stayed 3 nights
Amazing location right by the water, quiet building and clean. But the furniture is really uncomfortable, particularly the couch which is the only seating, it’s a pull out bed so the entire sofa sinks in low. The bed isn’t solid and easily slides off the frame just by sitting on it. We also had a delivery order stolen from the front desk area.
Amazing location right by the water, quiet building and clean. But the furniture is really uncomfortable, particularly the couch which is the only seating, it’s a pull out bed so the entire sofa sinks in low. The bed isn’t solid and easily slides off the frame just by sitting on it. We also had a delivery order stolen from the front desk area.
10
Ryan
10 Mar 2024
·
Stayed 2 nights
Overall was a good stay. Just wish we had more than one towel, and certain areas were not clean.
Overall was a good stay. Just wish we had more than one towel, and certain areas were not clean.
10
Tyler
24 Sept 2025
·
Stayed 7 nights
I don’t know why this place has gotten some bad reviews. This was a great stay. Clean, safe, very convenient. It’s right across the street from the ferry that takes you across the harbor to long wharf or seaport district. And also a close walk to the subway. The apartment itself was beautiful. Loved it. The indoor pool was great especially for the couple of rainy days we had during our visit. Such a great stay!
I don’t know why this place has gotten some bad reviews. This was a great stay. Clean, safe, very convenient. It’s right across the street from the ferry that takes you across the harbor to long wharf or seaport district. And also a close walk to the subway. The apartment itself was beautiful. Loved it. The indoor pool was great especially for the couple of rainy days we had during our visit. Such a great stay!
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AI-generated summary based on recent guest reviews
Rooms
Apartments are spacious with full kitchens and standout harbor or courtyard views, but many note uncomfortable or sagging beds/sofas and sporadic maintenance issues such as A/C or lighting problems and TV setup hassles.
Related guest reviews
10
Arlene
1 Dec 2024
·
Stayed 2 nights
It was a wonderful stay! room is clean and spaceous. I was just surprised on the setting, it was more of like an apartment than a hotel. Google took me to a different entrance and not the actual one. Parking can be hard so better book in advance. Overall I liked the stay, Adding extra standing mirror would be nice! But everything is wonderful! I would definitely book again!
It was a wonderful stay! room is clean and spaceous. I was just surprised on the setting, it was more of like an apartment than a hotel. Google took me to a different entrance and not the actual one. Parking can be hard so better book in advance. Overall I liked the stay, Adding extra standing mirror would be nice! But everything is wonderful! I would definitely book again!
6
Alex
19 Mar 2025
·
Stayed 2 nights
Wicked uncomfortable bed that caves in. For all the “luxury” this unit and property boast, I’ve been more comfortable on an airport bench.
Wicked uncomfortable bed that caves in. For all the “luxury” this unit and property boast, I’ve been more comfortable on an airport bench.
8
Jolaine
22 Jul 2025
·
Stayed 3 nights
The room was big , beds cpmfortable but the airn onditionner did not work and the room stayed warm the whole teip which was disappointing. The facilities were great and accessible . The syaff was not very helpfull to help us find the parking or fix the A/C
The room was big , beds cpmfortable but the airn onditionner did not work and the room stayed warm the whole teip which was disappointing. The facilities were great and accessible . The syaff was not very helpfull to help us find the parking or fix the A/C
10
Lee
28 Apr 2025
·
Stayed 2 nights
This property was in the exact part of Boston we wanted to be near family. We were able to easily walk to several dining options and the T. Neighborhood felt safe, with a large waterfront park next door. We prepaid for parking, but as we arrived early, we parked on the street, and just never got around to moving our car over. (Though you would need to on weekdays). The rental was a queen studio with sofa, tv and full size kitchen appliances. There was a nice gym and pool onsite. As we were out all day, we only used the bed/bath but I am sure must people would enjoy the amenities. Reasonably comfortable bed. Typical modern bathroom. Nice linens. Quiet. Our room looked out on a grassy area. The concierge desk staff was helpful. My only minor complaint is the strong air freshener scent on arrival which did not dissipate for hours. We will book here again when in the area
This property was in the exact part of Boston we wanted to be near family. We were able to easily walk to several dining options and the T. Neighborhood felt safe, with a large waterfront park next door. We prepaid for parking, but as we arrived early, we parked on the street, and just never got around to moving our car over. (Though you would need to on weekdays). The rental was a queen studio with sofa, tv and full size kitchen appliances. There was a nice gym and pool onsite. As we were out all day, we only used the bed/bath but I am sure must people would enjoy the amenities. Reasonably comfortable bed. Typical modern bathroom. Nice linens. Quiet. Our room looked out on a grassy area. The concierge desk staff was helpful. My only minor complaint is the strong air freshener scent on arrival which did not dissipate for hours. We will book here again when in the area
8
Rose
21 Jan 2025
·
Stayed 3 nights
This was the perfect stay for what we needed. It was what we expected. The pictures are very accurate. Highly recommend the garage parking. Easy access to room from garage. The T is super close which makes travel around the city super convenient. Would stay at the same location again but would try to request a room with a view of the harbor/city.
This was the perfect stay for what we needed. It was what we expected. The pictures are very accurate. Highly recommend the garage parking. Easy access to room from garage. The T is super close which makes travel around the city super convenient. Would stay at the same location again but would try to request a room with a view of the harbor/city.
6
Danielle
26 Oct 2024
·
Stayed 6 nights
Confusing that I had to send photos of my credit card to Global Luxury when I paid through hotels.com. Hard to find the check-in desk because there are several buildings in the complex and the given address brings you to a side door that you can’t enter without a key. Instructions should say to follow signs to the leasing office. Great location, so close to the ferry and maverick T. The mattress was extremely uncomfortable. There is no safe in the unit and maintenance entered the apartment while I was out to change the air filter. I wasn’t given any notice about this. The unit I rented was very close to the side entrance which has auto-close door which was very loud every time someone came in and out. Wouldn’t stay there again, only positive is the location.
Confusing that I had to send photos of my credit card to Global Luxury when I paid through hotels.com. Hard to find the check-in desk because there are several buildings in the complex and the given address brings you to a side door that you can’t enter without a key. Instructions should say to follow signs to the leasing office. Great location, so close to the ferry and maverick T. The mattress was extremely uncomfortable. There is no safe in the unit and maintenance entered the apartment while I was out to change the air filter. I wasn’t given any notice about this. The unit I rented was very close to the side entrance which has auto-close door which was very loud every time someone came in and out. Wouldn’t stay there again, only positive is the location.
6
Melissa
25 Jun 2025
·
Stayed 3 nights
Amazing location right by the water, quiet building and clean. But the furniture is really uncomfortable, particularly the couch which is the only seating, it’s a pull out bed so the entire sofa sinks in low. The bed isn’t solid and easily slides off the frame just by sitting on it. We also had a delivery order stolen from the front desk area.
Amazing location right by the water, quiet building and clean. But the furniture is really uncomfortable, particularly the couch which is the only seating, it’s a pull out bed so the entire sofa sinks in low. The bed isn’t solid and easily slides off the frame just by sitting on it. We also had a delivery order stolen from the front desk area.
6
Marianne
23 Nov 2024
·
Stayed 3 nights
The space was big as shown online. I was disappointed not to hear about the discounted parking option until I checked in Thursday night. There is a parking garage close by, but it's expensive. I wasn't able to connect to customer support until the morning, and it took until Friday night for me to receive the discounted parking pass, but I checked out Saturday morning so I didn't get to take advantage of that. Otherwise, the apartment was spacious, clean, had what I needed. The bed was old and lumpy, as was the duvet. Kitchen was spotless.
The space was big as shown online. I was disappointed not to hear about the discounted parking option until I checked in Thursday night. There is a parking garage close by, but it's expensive. I wasn't able to connect to customer support until the morning, and it took until Friday night for me to receive the discounted parking pass, but I checked out Saturday morning so I didn't get to take advantage of that. Otherwise, the apartment was spacious, clean, had what I needed. The bed was old and lumpy, as was the duvet. Kitchen was spotless.
10
david
30 Oct 2025
·
Stayed 4 nights
Amenities were nice but room had a few broken items that should be addressed
Amenities were nice but room had a few broken items that should be addressed
10
Brenda
17 Sept 2024
·
Stayed 1 night
The area and the property are great. You are right in front on the water and the view to North End Boston was beautiful at night.
The area and the property are great. You are right in front on the water and the view to North End Boston was beautiful at night.
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AI-generated summary based on recent guest reviews
Service
Service and communication are inconsistent, with repeated reports of confusing or delayed check-in, unresponsive or off-site support, access/key issues, and limited help with parking. Some guests did encounter helpful staff once reached.
Related guest reviews
2
Valeria
27 Jan 2025
·
Stayed 2 nights
Horrible service. I called several times before arriving to make sure they would leave the keys for us before leaving. When I arrived I was given a key that had no access as it was not activated . I was locked out of the room and had to sleep somewhere else. I tried calling Churchill group and nobody answered. Worst service I’ve ever had .
Horrible service. I called several times before arriving to make sure they would leave the keys for us before leaving. When I arrived I was given a key that had no access as it was not activated . I was locked out of the room and had to sleep somewhere else. I tried calling Churchill group and nobody answered. Worst service I’ve ever had .
2
Sara
17 Jul 2025
·
Stayed 1 night
Horrible property do not stay here.owned by overseas property manager no support or help once you get on site.
Horrible property do not stay here.owned by overseas property manager no support or help once you get on site.
2
Joanna
20 Jul 2025
·
Stayed 3 nights
First off, a few minor improvements on their communication could GREATLY improve the ongoing issues people report. Second the washer and dryer stopped working in the middle of the first wash leaving me with a heap of wet clothes to wring out and try to air dry throughout the apartment. Called after hours emergency number and they said a repair person would be out next day….we stayed three days and never saw anyone and could not get ahold of anyone by chat message, email or phone. Although the unit is in an apartment, the staff do not respond as it is a type of rental and they are only there for the full-time residents. So you’re out of luck since the company itself that rents the unit doesn’t respond. Having a wash washer and dryer to do laundry was the whole reason why I rented this place. Other more minor issues included several light lightbulbs out in the bathroom, the bathtub drained so slowly that you have to stand in water ankle deep by the end of a shower. One positive was the neighborhood. Being by the harbor was scenic. The amenities for the apartment complex were available, although most were in the neighboring building so you had to walk across the street. But still nice to have access. Also good access to the subway.
First off, a few minor improvements on their communication could GREATLY improve the ongoing issues people report. Second the washer and dryer stopped working in the middle of the first wash leaving me with a heap of wet clothes to wring out and try to air dry throughout the apartment. Called after hours emergency number and they said a repair person would be out next day….we stayed three days and never saw anyone and could not get ahold of anyone by chat message, email or phone. Although the unit is in an apartment, the staff do not respond as it is a type of rental and they are only there for the full-time residents. So you’re out of luck since the company itself that rents the unit doesn’t respond. Having a wash washer and dryer to do laundry was the whole reason why I rented this place. Other more minor issues included several light lightbulbs out in the bathroom, the bathtub drained so slowly that you have to stand in water ankle deep by the end of a shower. One positive was the neighborhood. Being by the harbor was scenic. The amenities for the apartment complex were available, although most were in the neighboring building so you had to walk across the street. But still nice to have access. Also good access to the subway.
8
Evan
6 Aug 2024
·
Stayed 2 nights
Superb location. Had trouble communicating with management regarding gaining access to the room, as well as about parking which never got resolved. They rely too much in pre-communication (make sure you check your emails and think way ahead and give them notice on everything), and not enough help for "in the moment" issues by far. Very weak in the immediate trouble shooting situation. I think at one point I was connected with someone in China, to help my situation which was very unnerving and unacceptable.
Superb location. Had trouble communicating with management regarding gaining access to the room, as well as about parking which never got resolved. They rely too much in pre-communication (make sure you check your emails and think way ahead and give them notice on everything), and not enough help for "in the moment" issues by far. Very weak in the immediate trouble shooting situation. I think at one point I was connected with someone in China, to help my situation which was very unnerving and unacceptable.
2
Rafael
10 May 2024
·
Stayed 2 nights
Staff did not know who I was or where my reservation was. I had no place to park my rental car because it was not included in the price nor was it clear that parking was extra. The after hour host nor the staff could get me into the garage and they did not know were I could park locally or if my car would be towed. The area the building was in was a restricted area needing a card to even enter the neighborhood. It was very anxiety provoking and frustrating with no one having local knowledge to even answered basic questions. Worst check in and follow up experience I have ever had and I am 68 years old and a world traveler.
Staff did not know who I was or where my reservation was. I had no place to park my rental car because it was not included in the price nor was it clear that parking was extra. The after hour host nor the staff could get me into the garage and they did not know were I could park locally or if my car would be towed. The area the building was in was a restricted area needing a card to even enter the neighborhood. It was very anxiety provoking and frustrating with no one having local knowledge to even answered basic questions. Worst check in and follow up experience I have ever had and I am 68 years old and a world traveler.
2
Ryan
26 Apr 2024
·
Stayed 1 night
The property kept asking me and my colleague to send pictures of our ID's and Credit Card. After doing so 4 or 5 times, I arrived to the property to find out my room was cancelled for not submitting the paperwork!
The property kept asking me and my colleague to send pictures of our ID's and Credit Card. After doing so 4 or 5 times, I arrived to the property to find out my room was cancelled for not submitting the paperwork!
4
Can
6 Mar 2025
·
Stayed 2 nights
Horrible check in, not enough guidance for guests, no attendance after 5 p.m, the reservation doesnt even include the actual name of the property, late introduction email to guests, customer service who is not based in US doesnt know exactly where the property is. There are no shades in the room for privacy. All in all the property needs a lot of improvements for user experience
Horrible check in, not enough guidance for guests, no attendance after 5 p.m, the reservation doesnt even include the actual name of the property, late introduction email to guests, customer service who is not based in US doesnt know exactly where the property is. There are no shades in the room for privacy. All in all the property needs a lot of improvements for user experience
4
praveen
9 Feb 2025
·
Stayed 1 night
Bed and sofa was old and not very comfortable. Very small tv for the room. Only one set of towels. Finding the place and getting the keys and parking lot was another challenge. Concierge was the least knowledgeable and least helpful.
Bed and sofa was old and not very comfortable. Very small tv for the room. Only one set of towels. Finding the place and getting the keys and parking lot was another challenge. Concierge was the least knowledgeable and least helpful.
2
brian
1 Dec 2023
·
Stayed 7 nights
No desk clerk to check in. Waited 4hrs til the cops came and treated us like we were trespassing! Left and had to book another suite for another 7days. Still haven’t seen a refund and no one responds to my inquires. I’m seeing a lawyer about this
No desk clerk to check in. Waited 4hrs til the cops came and treated us like we were trespassing! Left and had to book another suite for another 7days. Still haven’t seen a refund and no one responds to my inquires. I’m seeing a lawyer about this
10
Samuel Jason
1 Oct 2024
·
Stayed 5 nights
Good stay. No problems. Just need to work on communication before the stay and maybe get a 24 hr desk. Lovely apartment though and very clean. Lovely neighbourhood and right by the pier. Would love to come back
Good stay. No problems. Just need to work on communication before the stay and maybe get a 24 hr desk. Lovely apartment though and very clean. Lovely neighbourhood and right by the pier. Would love to come back
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AI-generated summary based on recent guest reviews
Location
Widely praised harborfront setting with scenic views and excellent access to the Maverick T, ferry, and airport. Neighborhood feels safe and offers parks, markets, and restaurants within walking distance.
Related guest reviews
8
Antony
19 Apr 2023
·
Stayed 3 nights
If you’re looking for an apartment not a hotel room, it’s a good choice. Good location just off the waterfront in East Boston, just yards from the Boston rapid transit system into the city centre Choice of supermarkets and restaurants locally so there’s everything you need nearby. But you need to accept you don’t get hotel services, so other than key collection there is no reception service etc. Expect to also be a bit confused as to where to collect your key. For our apartment the door was just by the Portside mini-market. It’s also got very easy access to the airport, but you can’t hear any airport noise. There’s also the ferry across the harbour from the end of the street. The surrounding area is clean and tidy, and the area around the station quite vibrant. Our studio apartment was a good size, well equipped and perfectly cleaned. All appliances worked fine. We had no issues. We stopped there as part of a trip to run the Boston marathon, and it was ideal. For a studio I would say it’s pretty large and could easily be the size of a 1 bedroom proper apartment. Just don’t expect hotel services, and reading other reviews if you do have any issues you may need to be patient. No issues for us. It’s clearly a largely residential development, but we found the other residents friendly and welcoming. We tried the Reel House & D’Parma restaurants nearby, both excellent. Enjoy your trip to Boston- it’s a great city!
If you’re looking for an apartment not a hotel room, it’s a good choice. Good location just off the waterfront in East Boston, just yards from the Boston rapid transit system into the city centre Choice of supermarkets and restaurants locally so there’s everything you need nearby. But you need to accept you don’t get hotel services, so other than key collection there is no reception service etc. Expect to also be a bit confused as to where to collect your key. For our apartment the door was just by the Portside mini-market. It’s also got very easy access to the airport, but you can’t hear any airport noise. There’s also the ferry across the harbour from the end of the street. The surrounding area is clean and tidy, and the area around the station quite vibrant. Our studio apartment was a good size, well equipped and perfectly cleaned. All appliances worked fine. We had no issues. We stopped there as part of a trip to run the Boston marathon, and it was ideal. For a studio I would say it’s pretty large and could easily be the size of a 1 bedroom proper apartment. Just don’t expect hotel services, and reading other reviews if you do have any issues you may need to be patient. No issues for us. It’s clearly a largely residential development, but we found the other residents friendly and welcoming. We tried the Reel House & D’Parma restaurants nearby, both excellent. Enjoy your trip to Boston- it’s a great city!
10
Keith
21 Nov 2025
·
Stayed 1 night
Clean room, great location, quiet neighborhood with market and restaurants nearby. Just off the T - wasy access to airport and to downtown.
Clean room, great location, quiet neighborhood with market and restaurants nearby. Just off the T - wasy access to airport and to downtown.
10
Rachel
26 Jul 2025
·
Stayed 4 nights
As long as you read communications ahead of time, I don’t see why people are confused. Property is in excellent location, views are amazing. It is an apartment complex, so the amenities are very nice.
As long as you read communications ahead of time, I don’t see why people are confused. Property is in excellent location, views are amazing. It is an apartment complex, so the amenities are very nice.
10
Lee
28 Apr 2025
·
Stayed 2 nights
This property was in the exact part of Boston we wanted to be near family. We were able to easily walk to several dining options and the T. Neighborhood felt safe, with a large waterfront park next door. We prepaid for parking, but as we arrived early, we parked on the street, and just never got around to moving our car over. (Though you would need to on weekdays). The rental was a queen studio with sofa, tv and full size kitchen appliances. There was a nice gym and pool onsite. As we were out all day, we only used the bed/bath but I am sure must people would enjoy the amenities. Reasonably comfortable bed. Typical modern bathroom. Nice linens. Quiet. Our room looked out on a grassy area. The concierge desk staff was helpful. My only minor complaint is the strong air freshener scent on arrival which did not dissipate for hours. We will book here again when in the area
This property was in the exact part of Boston we wanted to be near family. We were able to easily walk to several dining options and the T. Neighborhood felt safe, with a large waterfront park next door. We prepaid for parking, but as we arrived early, we parked on the street, and just never got around to moving our car over. (Though you would need to on weekdays). The rental was a queen studio with sofa, tv and full size kitchen appliances. There was a nice gym and pool onsite. As we were out all day, we only used the bed/bath but I am sure must people would enjoy the amenities. Reasonably comfortable bed. Typical modern bathroom. Nice linens. Quiet. Our room looked out on a grassy area. The concierge desk staff was helpful. My only minor complaint is the strong air freshener scent on arrival which did not dissipate for hours. We will book here again when in the area
8
Rose
21 Jan 2025
·
Stayed 3 nights
This was the perfect stay for what we needed. It was what we expected. The pictures are very accurate. Highly recommend the garage parking. Easy access to room from garage. The T is super close which makes travel around the city super convenient. Would stay at the same location again but would try to request a room with a view of the harbor/city.
This was the perfect stay for what we needed. It was what we expected. The pictures are very accurate. Highly recommend the garage parking. Easy access to room from garage. The T is super close which makes travel around the city super convenient. Would stay at the same location again but would try to request a room with a view of the harbor/city.
8
Jessica
1 Aug 2024
·
Stayed 3 nights
Great accommodation, we had the best time very close to the train station which was our main form of transportation.
Great accommodation, we had the best time very close to the train station which was our main form of transportation.
10
Lori
21 Mar 2024
·
Stayed 5 nights
It was a great place to stay! So close to lots of delicious restaurants, beautiful waterfront walk, and the Maverick Station…and only one stop away from the airport. The concierge was very friendly and helpful and there was a great specialty food shop right next door. I will stay there again the next time I am in Boston!
It was a great place to stay! So close to lots of delicious restaurants, beautiful waterfront walk, and the Maverick Station…and only one stop away from the airport. The concierge was very friendly and helpful and there was a great specialty food shop right next door. I will stay there again the next time I am in Boston!
10
Jodi
21 Mar 2025
·
Stayed 3 nights
Property offers a wide range of amenities. The location is an A - with absolutely beautiful views, easy access to public transport on the subway and/or water taxi. The room has everything that you need, clean, modern, and comfortable. Safe area with many restaurants within walking distance and/or a quick subway stop away to the center of downtown Boston where options are endless!
Property offers a wide range of amenities. The location is an A - with absolutely beautiful views, easy access to public transport on the subway and/or water taxi. The room has everything that you need, clean, modern, and comfortable. Safe area with many restaurants within walking distance and/or a quick subway stop away to the center of downtown Boston where options are endless!
10
Brenda
17 Sept 2024
·
Stayed 1 night
The area and the property are great. You are right in front on the water and the view to North End Boston was beautiful at night.
The area and the property are great. You are right in front on the water and the view to North End Boston was beautiful at night.
10
Tyler
24 Sept 2025
·
Stayed 7 nights
I don’t know why this place has gotten some bad reviews. This was a great stay. Clean, safe, very convenient. It’s right across the street from the ferry that takes you across the harbor to long wharf or seaport district. And also a close walk to the subway. The apartment itself was beautiful. Loved it. The indoor pool was great especially for the couple of rainy days we had during our visit. Such a great stay!
I don’t know why this place has gotten some bad reviews. This was a great stay. Clean, safe, very convenient. It’s right across the street from the ferry that takes you across the harbor to long wharf or seaport district. And also a close walk to the subway. The apartment itself was beautiful. Loved it. The indoor pool was great especially for the couple of rainy days we had during our visit. Such a great stay!
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AI-generated summary based on recent guest reviews
Dining
Multiple reviews highlight many nearby restaurants, bars, and a specialty market within a short walk; feedback centers on the local options rather than on-site dining.
Related guest reviews
8
Antony
19 Apr 2023
·
Stayed 3 nights
If you’re looking for an apartment not a hotel room, it’s a good choice. Good location just off the waterfront in East Boston, just yards from the Boston rapid transit system into the city centre Choice of supermarkets and restaurants locally so there’s everything you need nearby. But you need to accept you don’t get hotel services, so other than key collection there is no reception service etc. Expect to also be a bit confused as to where to collect your key. For our apartment the door was just by the Portside mini-market. It’s also got very easy access to the airport, but you can’t hear any airport noise. There’s also the ferry across the harbour from the end of the street. The surrounding area is clean and tidy, and the area around the station quite vibrant. Our studio apartment was a good size, well equipped and perfectly cleaned. All appliances worked fine. We had no issues. We stopped there as part of a trip to run the Boston marathon, and it was ideal. For a studio I would say it’s pretty large and could easily be the size of a 1 bedroom proper apartment. Just don’t expect hotel services, and reading other reviews if you do have any issues you may need to be patient. No issues for us. It’s clearly a largely residential development, but we found the other residents friendly and welcoming. We tried the Reel House & D’Parma restaurants nearby, both excellent. Enjoy your trip to Boston- it’s a great city!
If you’re looking for an apartment not a hotel room, it’s a good choice. Good location just off the waterfront in East Boston, just yards from the Boston rapid transit system into the city centre Choice of supermarkets and restaurants locally so there’s everything you need nearby. But you need to accept you don’t get hotel services, so other than key collection there is no reception service etc. Expect to also be a bit confused as to where to collect your key. For our apartment the door was just by the Portside mini-market. It’s also got very easy access to the airport, but you can’t hear any airport noise. There’s also the ferry across the harbour from the end of the street. The surrounding area is clean and tidy, and the area around the station quite vibrant. Our studio apartment was a good size, well equipped and perfectly cleaned. All appliances worked fine. We had no issues. We stopped there as part of a trip to run the Boston marathon, and it was ideal. For a studio I would say it’s pretty large and could easily be the size of a 1 bedroom proper apartment. Just don’t expect hotel services, and reading other reviews if you do have any issues you may need to be patient. No issues for us. It’s clearly a largely residential development, but we found the other residents friendly and welcoming. We tried the Reel House & D’Parma restaurants nearby, both excellent. Enjoy your trip to Boston- it’s a great city!
10
Petrian
19 Apr 2025
·
Stayed 4 nights
I loved that you can walk to the bar to grocery store, walk around the property safely. I didn’t like the stomping above, or you have allergies during this time of year walk with medication, the manure was too much for me. But overall I had a great stay l, Will definitely do again
I loved that you can walk to the bar to grocery store, walk around the property safely. I didn’t like the stomping above, or you have allergies during this time of year walk with medication, the manure was too much for me. But overall I had a great stay l, Will definitely do again
6
Michele
18 Sept 2024
·
Stayed 7 nights
In the amenities it is very misleading regarding parking. No matter what it claims it is the expensive option. They claim that it is not a choice. Also, toilet paper is complimentary if you would use more than two rolls you need to go to the market. There is no kitchen towels. The cable stopped working because of unpaid bill. When we called to report it they heard a dog barking and then accused us of having a dog and was going to charge us. We were on the ground floor by the courtyard where people walk their dogs plus our neighbor had a dog. The appartment was newer but cheaply furnished. Across the street was the bay with views of downtown. Easy access to water taxis. The tall ship across the street is very expensive for drinking and eating but has lots of cornhole boards.
In the amenities it is very misleading regarding parking. No matter what it claims it is the expensive option. They claim that it is not a choice. Also, toilet paper is complimentary if you would use more than two rolls you need to go to the market. There is no kitchen towels. The cable stopped working because of unpaid bill. When we called to report it they heard a dog barking and then accused us of having a dog and was going to charge us. We were on the ground floor by the courtyard where people walk their dogs plus our neighbor had a dog. The appartment was newer but cheaply furnished. Across the street was the bay with views of downtown. Easy access to water taxis. The tall ship across the street is very expensive for drinking and eating but has lots of cornhole boards.
10
Keith
21 Nov 2025
·
Stayed 1 night
Clean room, great location, quiet neighborhood with market and restaurants nearby. Just off the T - wasy access to airport and to downtown.
Clean room, great location, quiet neighborhood with market and restaurants nearby. Just off the T - wasy access to airport and to downtown.
6
Malik
31 Jul 2025
·
Stayed 4 nights
There were a few places to eat near the pier the view of the city was amazing and the tall boat was great for food,dancing and drinking however the vibe is younger college kids. I did enjoy the few places we visited to eat. The parking was horrible, We received no directions and it took us an hour to find someone to check in… I was left with two keys and no directions. I managed and once the sun came up an employee at the front desk named Craig was very helpful. The bed was so uncomfortable I would recommend getting a new more comfortable mattress for the amount we paid. All in all we made the best of it and everything else was okay. Lastly no TV directions I had to purchase Netflix on my own. This was not the best stay provided by Expedia. I was disappointed.
There were a few places to eat near the pier the view of the city was amazing and the tall boat was great for food,dancing and drinking however the vibe is younger college kids. I did enjoy the few places we visited to eat. The parking was horrible, We received no directions and it took us an hour to find someone to check in… I was left with two keys and no directions. I managed and once the sun came up an employee at the front desk named Craig was very helpful. The bed was so uncomfortable I would recommend getting a new more comfortable mattress for the amount we paid. All in all we made the best of it and everything else was okay. Lastly no TV directions I had to purchase Netflix on my own. This was not the best stay provided by Expedia. I was disappointed.
10
Ian
15 Dec 2023
·
Stayed 3 nights
Nice room, great bar and I’m not usually a fan of hotel bars
Nice room, great bar and I’m not usually a fan of hotel bars
10
Lee
28 Apr 2025
·
Stayed 2 nights
This property was in the exact part of Boston we wanted to be near family. We were able to easily walk to several dining options and the T. Neighborhood felt safe, with a large waterfront park next door. We prepaid for parking, but as we arrived early, we parked on the street, and just never got around to moving our car over. (Though you would need to on weekdays). The rental was a queen studio with sofa, tv and full size kitchen appliances. There was a nice gym and pool onsite. As we were out all day, we only used the bed/bath but I am sure must people would enjoy the amenities. Reasonably comfortable bed. Typical modern bathroom. Nice linens. Quiet. Our room looked out on a grassy area. The concierge desk staff was helpful. My only minor complaint is the strong air freshener scent on arrival which did not dissipate for hours. We will book here again when in the area
This property was in the exact part of Boston we wanted to be near family. We were able to easily walk to several dining options and the T. Neighborhood felt safe, with a large waterfront park next door. We prepaid for parking, but as we arrived early, we parked on the street, and just never got around to moving our car over. (Though you would need to on weekdays). The rental was a queen studio with sofa, tv and full size kitchen appliances. There was a nice gym and pool onsite. As we were out all day, we only used the bed/bath but I am sure must people would enjoy the amenities. Reasonably comfortable bed. Typical modern bathroom. Nice linens. Quiet. Our room looked out on a grassy area. The concierge desk staff was helpful. My only minor complaint is the strong air freshener scent on arrival which did not dissipate for hours. We will book here again when in the area
10
Lori
21 Mar 2024
·
Stayed 5 nights
It was a great place to stay! So close to lots of delicious restaurants, beautiful waterfront walk, and the Maverick Station…and only one stop away from the airport. The concierge was very friendly and helpful and there was a great specialty food shop right next door. I will stay there again the next time I am in Boston!
It was a great place to stay! So close to lots of delicious restaurants, beautiful waterfront walk, and the Maverick Station…and only one stop away from the airport. The concierge was very friendly and helpful and there was a great specialty food shop right next door. I will stay there again the next time I am in Boston!
10
Jodi
21 Mar 2025
·
Stayed 3 nights
Property offers a wide range of amenities. The location is an A - with absolutely beautiful views, easy access to public transport on the subway and/or water taxi. The room has everything that you need, clean, modern, and comfortable. Safe area with many restaurants within walking distance and/or a quick subway stop away to the center of downtown Boston where options are endless!
Property offers a wide range of amenities. The location is an A - with absolutely beautiful views, easy access to public transport on the subway and/or water taxi. The room has everything that you need, clean, modern, and comfortable. Safe area with many restaurants within walking distance and/or a quick subway stop away to the center of downtown Boston where options are endless!
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AI-generated summary based on recent guest reviews
4
Bryant
18 Jul 2026
·
Stayed 3 nights
It’s a lot of work figuring out to check-in and get an extra set of towels
It’s a lot of work figuring out to check-in and get an extra set of towels
6
Ronald
17 Jul 2026
·
Stayed 5 nights
One of the first things I checked was if the windows would lock since the unit was on the ground level. I found six of the eight windows unlocked. The windows behind the bed I could not lock. This is when I found how dirty the area of the window locks was. It was covered in dust. The baseboards are dirty and the kitchen needs supplying with more cooking tools like a cookie sheet, pair of tongs, and a dish drain. The iron was leaking water, and the hair dryer died. They replaced both of these but the ironing board had been damaged by someone before us and it was bent to a point it needed to be replaced. It was not replaced by the time we left. The unit just needs some repairs (slow water draining from the tub, window lock repairs for safety) and a deep cleaning from top to bottom.
One of the first things I checked was if the windows would lock since the unit was on the ground level. I found six of the eight windows unlocked. The windows behind the bed I could not lock. This is when I found how dirty the area of the window locks was. It was covered in dust. The baseboards are dirty and the kitchen needs supplying with more cooking tools like a cookie sheet, pair of tongs, and a dish drain. The iron was leaking water, and the hair dryer died. They replaced both of these but the ironing board had been damaged by someone before us and it was bent to a point it needed to be replaced. It was not replaced by the time we left. The unit just needs some repairs (slow water draining from the tub, window lock repairs for safety) and a deep cleaning from top to bottom.
8
Gabriel
11 Jun 2026
·
Stayed 1 night
The room was simple, clean, and the location was good. The check-in process was hard because there was no one at the desk to let us in. I had to call and wait on hold for a bit to find someone to come to the door to get the process started. With that being said, parking was easy and the room was clean and safe.
The room was simple, clean, and the location was good. The check-in process was hard because there was no one at the desk to let us in. I had to call and wait on hold for a bit to find someone to come to the door to get the process started. With that being said, parking was easy and the room was clean and safe.
8
Amy
3 Jun 2026
·
Stayed 3 nights
Great location with amazing views of the skyline. Close access to the T. Plenty of storage available in the bathroom and kitchen. Found food and a hair on dishes that we hadn't used yet. When I arrived to check-in during normal hours, I ended up waiting for 15 minutes for front desk personnel to return to their post (they were on lunch?) and check me in.
Great location with amazing views of the skyline. Close access to the T. Plenty of storage available in the bathroom and kitchen. Found food and a hair on dishes that we hadn't used yet. When I arrived to check-in during normal hours, I ended up waiting for 15 minutes for front desk personnel to return to their post (they were on lunch?) and check me in.
2
Marcia Sumire
29 May 2026
·
Stayed 4 nights
Basically check in, communication and customer focus needs to be improved urgently. It is about caring about the customer. They do not.
Basically check in, communication and customer focus needs to be improved urgently. It is about caring about the customer. They do not.
FAQs about Global Luxury Suites East Boston
Is parking available at the property?
Yes, parking is available on-site. It is self-parking and is not covered.
Does the property allow pets?
Yes, pets are allowed with a limit of 2 total. Service animals are exempt from this limit.
What are the check-in and check-out times?
Check-in is at 16:00 and check-out is at 11:00. Early or late check-in/check-out availability is not specified.
Where is the property located in relation to key landmarks?
The property is located in East Boston, near the airport and a boardwalk/promenade. It is close to Boston Harbor and Flynn Cruiseport Boston, with shopping options at Harvard Square and Faneuil Hall Marketplace. The New England Aquarium and TD Garden are also nearby.
Does the property have a swimming pool?
Yes, there is an indoor swimming pool available for guests.
What are the policies for guests staying with children?
Children are welcome at the property. There is no charge for children under the age of 21 when accompanied by an adult.
What are the policies regarding extra beds and cribs?
Cribs (infant beds) are available for a fee of USD 100 per stay. Rollaway or extra beds are not available.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
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October 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-15: 1783.0140201199952USD
- 2026-09-16: 1710.020465642212USD
- 2026-09-17: NO DATA
- 2026-09-18: NO DATA
- 2026-09-19: NO DATA
- 2026-09-20: 392.85863568914795USD
- 2026-09-21: 437.25221980023196USD
- 2026-09-22: NO DATA
- 2026-09-23: 1229.3181878514404USD
- 2026-09-24: 981.3437779674683USD
- 2026-09-25: NO DATA
- 2026-09-26: NO DATA
- 2026-09-27: 477.3830914638977USD
- 2026-09-28: 631.980660368042USD
- 2026-09-29: 590.7789743061219USD
- 2026-09-30: 580.8011873433838USD
- 2026-10-01: 527.6009248091126USD
- 2026-10-02: NO DATA
- 2026-10-03: NO DATA
- 2026-10-04: 584.8527393921204USD
- 2026-10-05: 703.1426309738159USD
- 2026-10-06: 634.0114933879395USD
- 2026-10-07: 652.0783235337525USD
- 2026-10-08: 728.5059127595215USD
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Check-in time starts at16:00Check-in time ends at23:59Check-out time ends at11:00
Check-in must be done by someone who is at least 21 years old.
CheckIn Restrictions
Early check-in is available for a fee (subject to availability); Late check-out is available for a fee (subject to availability);
Age Requirements
Minimum age to check in is 21 years old
Pets
Maximum number of pets per room 22;Service animals are allowed;Service animals are exempt from fees/restrictions;Pets allowed;Pet fee: USD 250 per pet, per stay; Service animals are exempt from fees;
Front Desk Services
Contactless check-out is available; The front desk is open daily from 4:00 PM - midnight. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email within 24 hours before arrival with check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools. Guests must contact this property at least 24 hours prior to arrival to arrange parking
Identification
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges;
Children And Extra Bed Policy
Extra-person charges may apply and vary depending on property policy; Guests must contact this property in advance to reserve cribs/infant beds and onsite parking; Crib (infant bed) fee: USD 100 per stay; No rollaway/extra beds available
Dining
Breakfast is not provided.
Popular amenities
Parking
Swimming pool
Non-smoking rooms
Business centre
Dry cleaning
Banquet facilities
Activities
Swimming pool
Billiards
Pool indoor
Outdoor Furniture
Terrace
Fitness Center (nearby)
Parking
Parking
Electric car charging station
Parking Onsite
General
Non-smoking rooms
Picnic area/Tables
Allergy-free room available
Family room
Services
Business centre
Dry cleaning
Banquet facilities
Concierge Services
Internet
Free wi-fi