Bristol Panama, a Registry Collection Hotel

The restaurant was amazing. Room was good and service phenomenal. Little disappointed in pool. which could do with a reno to make more inviting ( quite sterile- more greenery and clean glass). Definitely would recommend hotel.

Beautiful property. Wonderful restaurant with delicious food. The spa was superb.

nice room and restaurant. pool closed...would have been nice to know that but pool was really small anyway...room fridge broken...so a few hiccups...but nice in general. good restaurant.

Marvelous hotel and gracious staff. Pool is a small lap pool which didn’t bother me. Would stay again.

Ours was a rest stop between flight legs, a chance to catch our breath, get a good sleep, an excellent massage, some good meals and reset our circadian clocks before pushing on. We had planned to roam the Old Town a bit but were so entangled in the comforts on offer at the Bristol that we never left for the two days we were there. This place is amazing in every way. The top floor spa is nothing short of excellent as is the restaurant on the 5th floor. The buffet breakfast is the stuff of legend and our dinner was 5 star in every way. The staff is friendly and helpful. We will never stay anywhere else though Panama City has a lot to offeror lodging.

A nice classically styled hotel. Staff was very attentive, the hotel was clean and in excellent condition. The gym was nice and there is a small pool for swimming laps. It was a good option for me as a business traveller.

This is a beautiful hotel with beautiful, spacious room (a large 3 drawer dresser!), large shower with great water pressure. The tapas bar is lovely. The front desk went above & beyond moving rooms around to put us and our friends in adjacent. Workout facility is nice and we had spa access to a quiet space with an impressive view. I highly recommend!

Great hotel, great food, killer spa! Will stay again.

El hotel siempre cumple y es muy bueno. Creo le falta ampliación a su oferta en gimnasio y al desayuno en general. No estoy de acuerdo te quieran cobrar 35 usd por usar su baño de vapor cuando está todo el día encendido y no les afecta en lo más mínimo el usarlo. Evaluaría volver a visitar este hotel solo por eso a pesar en 4 ocasiones me he hospedado aquí por semanas enteras. Ubicación muy buena. En esta estancia nos sonó la alarma de fuegos para evacuar el edificio en dos noches seguidas y fue falsa alarma a las 4 am. A pesar de esto el hotel no se excusó o hizo algo para remediarlo pues fueron dos noches seguidas en las cuales no pude volver a dormir. Creo faltó gestión y servicio en cuanto a esto.

La Piscina es muy pequeña. En el sector financiero de la ciudad perfectamente localizado a media cuadra de calle 50 con entidades bancarias a los alrededores

Beautiful hotel with warm and friendly staff. Spacious rooms and very clean. Enjoyed the art program.

Nice hotel, but rooms not properly cleaned. Hairs all over the place.

Bristol is a great elegant hotel, with nice staff and good rooms. However the last day, they did not make the room, even though we told a manager, also got a small room and did not get room upgrade or any perk.

This was a amazing property extremely clean very hospitable

The staff was fantastic. My room was very warm at night, as the AC was climate controlled by the facility. It was also quite dusty in the closet

The hotel is beautiful and so well kept. The staff is extremely friendly and helpful. My room was very spacious and bright. I would stay here again.

Everyone was friendly and helpful. The room was large and immaculate.

I'll start with what was good. The room was very spacious, including a large bathroom, which I like. Noise from the street outside was minimal due to soundproof windows. Staff members were courteous. But there were issues. My room was not ready when I arrived, but I can overlook that because I arrived about an hour before check-in. The rate I was charged was $80 per night more than what I was I agreed to through Expedia. The options were pay it or find another place to stay. There were stains on the drapes and a ball of hair on the bathroom floor when I arrived. The room was at 78 degrees even though the thermostat was set on 65. I had to make three separate request for someone to come back to the room and fix it. On the third call, I indicated that I would need a room change or accommodations at a different hotel if it wasn't fixed. It was finally fixed after this. I expected much more from this hotel, especially when you compare it to the Bristol in Vienna, Austria. If I return to Panama City, I'll find a different hotel.

Very modern, excellent cleanliness, friendly staff, restaurant is very good.

The staff was awesome. When I arrived they knew who I was and was addressed by name, the hostess at the "Sal Si Puedes Restaurant" and staff were very welcoming. I do not think the cleaning staff is "really" cleaning the rooms appropriately. The bathroom floor and counters need more cleaning and the room more dusting.

Very nice room. Quiet is very important to me. A comfortable bed and pillow. Restaurant at the hotel was tasty. Recommended.

The suite was comfortable and roomy with a full kitchen and laindry. The staff in every area of the hotel were superb! We can't say enough good things about the Bristol! Loved it and cannot wait to return!!

Excellent stay. Massage with Nuria was amazing. Loved the room size and the quality of the amenities. Breakfast was very good specially on Sundays where they offer more stations. Location is convenient only 10 minute uber to el casco viejo where the nicest restaurants and rooftops are.

Beautiful hotel. Big rooms

STAY AWAY!! I had paid up front with Expedia with breakfast, but they thought it was without breakfast, small matter, but at a 5 star hotel? Had to search the emails? Then there was the bathroom, which was probably fantastic in the 80s, but today? What pissed me off is when I checked in I said "since I\'m going to the airport before 6am I need to sleep" AND got a room where I (swear) had over 80 decibels from the bar or night club just below! so this hotel has 5 stars? should be Max 3 stars - Stay away... For the record, I travel 220 days a year and on one hand the number of times I have written badly about a hotel

Staff was amazing, quiet and safe neighborhood. Close drive to the old town. Only down side was the room was a bit dated, no view however would definitely stay again!! Again, amazing staff!

El hotel es lindo y el personal era maravilloso pero es un hotel caro y en Panamá siempre que me he hospedado en otros hoteles de su mismo nivel he tenido una maravillosa vista desde mi habitación en este hote abri las ventanas y mi vista era al muro y a los motores de aire acondicionado gigantes del edificio de al lado, me provoco ansiedad y sensación de claustrofobia ver un muro y cuando abri la mañana siguiente estaba un trabajador de ese edificio limpiando, para mi es importante una linda vista y sentir la luz natural y este hotel fue imposible y esto causo q mi estadia fuese muy mala... me hubiese ido a un hotel mas barato con mejor vista! Me arrepenti de hospedarme en el Bristol

Beautiful rooms with high ceilings and extremely comfortable beds. We loved the turn down service! Although the onsite restaurant has good food, the ambiance is totally lacking for a hotel of this caliber. I will say the Cacao dessert is top notch and worth the less than stellar setting. The location is great for business I would assume. We were there for vacation, so next time we will stay in Casko Viejo.

The hotel is well kept, in good condition and very clean. My only issue was that the water in the shower does not get very hot. At its hottest it is only slightly warmer than warm water. All in all, it was a great stay.

Toilet wasn’t working in first room, second room air condition was not working. Very loud staff across the corridors could not rest or work.

Amazing team and service. Danay on the front always greets me with the warmest welocome. Best value 5* hotel anywhere.

I stay there in a lot of occasions and the hotel and staff are great

Experiencia decepcionante (hotel que no cumple con sus cinco estrellas) Me hospedé recientemente en su hotel, esperando una experiencia acorde a las cinco estrellas que presume, pero lamentablemente, mi estadía estuvo lejos de cumplir esas expectativas. A continuación, detallo las incidencias que marcaron mi experiencia de manera negativa: 1. Demora en el servicio de room service: En mi segundo día, solicité un pedido de comida y, para mi sorpresa, la entrega tardó más de dos horas en llegar a mi habitación. Para la cena, la situación fue aún peor, ya que estuve intentando comunicarme durante una hora sin éxito. Como estaba enferma, no pude salir a un restaurante, por lo que dependía completamente del servicio del hotel, el cual fue completamente ineficiente. 2. Recogida de bandejas: Después de recibir la cena en mi primer día, la bandeja no fue recogida hasta el día siguiente, lo cual fue incómodo y también poco higiénico. 3. Limpieza de la habitación: Solicité que la limpieza de la habitación se realizara en un horario más temprano, pero la solicitud fue ignorada. Esta se llevó a cabo hasta las 2:30 pm. 4. Tratamiento VIP: Como miembro VIP, esperaba recibir un trato especial o al menos un servicio más atento. Sin embargo, en ningún momento me sentí como tal, y el servicio recibido estuvo lejos de los estándares que debería ofrecer un hotel de esta categoría. Espero que este feedback sea tomado en cuenta y que puedan mejorar para futuros huéspedes.

The accommodations were second to none, probably one of the best properties I’ve chosen. However, the service wasn’t consistent. The front desk staff came off as uninterested in checking me in, but the doormen were awesome. The cleaning staff and the restaurant staff at Salsipuedes were phenomenal, but the spa staff acted as if my friend and I were troubling them when we booked the appointment and upon checking in for the appointment. Finally, the location of the hotel was like in between the hood and the business district….very odd. If I ever come back to Panama, I’d consider other places before booking here.

From check-in to check-out, our stay was impeccably good. Gabriel and Leonardo, who valeted our rental, greeted us with courtesy and professionalism. Josue checked us in and provided all the necessary information to have our stay go smoothly. Again, courteous and professional. Breakfast was fresh, tasty and there were a variety of stations. Service was provided so helpfully by Stephany and Moises. They never wanted you to lift a finger. There were other servers whose names I don't remember, but they, too, should be included in this review as outstanding. Axel and Blanca during our evening cocktail hour were fun and gave such good recommendations on the tapas. Everything was excellent. The building itself was a little older, but the accommodations were clean and the sheets fresh. Nice touch with the turndown service and macaroons that was supposed to give us "sweet dreams". Bottom line: you can't go wrong with a stay at the Bristol. Should we ever return to Panamá City, we would love to stay here again.

El hotel siempre cumple y es muy bueno. Creo le falta ampliación a su oferta en gimnasio y al desayuno en general. No estoy de acuerdo te quieran cobrar 35 usd por usar su baño de vapor cuando está todo el día encendido y no les afecta en lo más mínimo el usarlo. Evaluaría volver a visitar este hotel solo por eso a pesar en 4 ocasiones me he hospedado aquí por semanas enteras. Ubicación muy buena. En esta estancia nos sonó la alarma de fuegos para evacuar el edificio en dos noches seguidas y fue falsa alarma a las 4 am. A pesar de esto el hotel no se excusó o hizo algo para remediarlo pues fueron dos noches seguidas en las cuales no pude volver a dormir. Creo faltó gestión y servicio en cuanto a esto.

Service et personnel attentionne Une mention special pour la reception

The Bristol Hotel is an excellent space to retreat while in Panama City, Panama. The staff is kind, efficient, and attentive to the needs of their guests. I had an executive room in the Tower section of the Bristol. The staff, workout space, room service, and location make the Bristol Hotel an excellent choice from which to navigate Panama Ciry, Panama. Well done Bristol Hotel. Thank you.

Excelente hotel, el restaurante muy rico! Todo el personal nos atendió de maravilla. Regresaría a Panamá y me quedaría nuevamente en este hotel.

Staff always available and responsive to requests.

Location

Quiet and good location

Excellent stay. Massage with Nuria was amazing. Loved the room size and the quality of the amenities. Breakfast was very good specially on Sundays where they offer more stations. Location is convenient only 10 minute uber to el casco viejo where the nicest restaurants and rooftops are.

The Bristol is a very nice hotel in downtown Panamá City. Our room was lovely. The only minor thing was that the pillows were all feather pillows which are too soft for me. I told that to the front desk and firmer pillows were brought to my room. The area around the hotel could be nicer also. There seems to be a lot of construction and sidewalks aren’t repaired. The staff was very attentive to us.

This is the best hotel property in Panama City. Easily accesible in the banking sector, with great staff and always impeccable. Only downside is the traffic around it gets a bit difficult - but it still beats being elsewhere. Nice, high end hotel.

The property is beautiful and quiet, and everybody who works here is kind and professional. I. Can easily walk to a grocery store and come restaurants with Panamanian food and drink.

I always return to this gem of a hotel. Traffic gets a bit complicated around it, but the property, staff, quality of the stay and generally the upscale and high quality experience makes it worthwhile and in my opinion, the best business hotel in Panama.

Really good convenient location

They have great apartments available with kitchen, etc. Two TVs for restless sleepers and an excellent breakfast in their restaurant which you can include in your room price. This is a very elegant hotel in the financial district, so not a really (walking) tourist friendly location, but very safe and attractive. Private guides and car available at reasonable prices through this concierge.

Hotel super recomendado, el desayuno delicioso, muy buen servicio, habitaciones super cómodas. Queda en área bancaria de Panama

The breakfast was excepcional. The location is excellent for business, very easy to catch a cab. Service is first class, the hotel and rooms are out of this world. I will be back.

My wife and I travel a lot and this was easily the cleanest, nicest hotel we've ever stayed at. We stayedd for a week and I can't say enough good things about both the hotel and the wonderful staff. The daily breakfast buffet is fantastic as is dinner in the restaurant, and there is also a terrific little bar with a cozy outdoor patio to relax and have a drink. Every member of the staff goes out of their way to make you feel special. If you're considering a stay here, don't hesitate. You won't regret it.

The property was nice and staff was good. I really wish they made more effort to provide vegan protein at breakfast. We stayed 3 days and the only options were bread and fruit for vegans. They could simply add tofu to the buffet. I requested avocados which they had 2 of the days.

We had a suite with a kitchen. It was a good size and well-equipped. The staff at the hotel were very friendly and accommodating. The included breakfast was good with a variety of warm (not hot) and cold options. Unfortunately, the eggs were never hot - they were on a hot-plate that didn't seem to function. Pro tip: order an omelet. Overall, our stay was excellent and I would not hesitate to return to this hotel.

Courteous staff, wonderful breakfast and a peaceful stay.

The best parts were cleanliness, and one of the best restaurants he 5th floor. The food was outstanding.

Fair hotel. Good food,especially breakfast. Slow service in general. Wait time for dinner at least an hour.

Excelente hotel, el restaurante muy rico! Todo el personal nos atendió de maravilla. Regresaría a Panamá y me quedaría nuevamente en este hotel.

Overall it was a really nice hotel. The only issue we had was the hot water not working in our bathroom for a night. The breakfast, lunch, and dinner menu were phenomenal. Lobby staff is extremely friendly and professional. I would definitely recommend staying there.

Excellent, one of the top hotels to stay in Panama. Breakfast is incredible