Tru By Hilton Austin NW Arboretum, TX

The staff were very nice. The rooms were nice and clean. The price was great. My only complaint, you could tell they are not using clean water when they mop the lobby. It did not smell good during my stay. Had a wet dog smell to it. I will give your hotels another try because this really is my only complaint. But I think it’s a big one. That lobby is your first impression. It can not smell bad.

Was a great time . We had our service dog with us and they have a nice place for him to be able to potty and walk around. It is not fenced but still very nice. They give you bottle waters when you check In . Breakfast was amazing and even when I went down at the very end of it they still had a full bar of stuff. They only bad thing was the construction was horrible.

Excellent stay, second time I stayed in this property.

Back on track after a short period of lax attention. Everything back where it should be. New manager?

Room was clean, staff was nice. Plenty of parking. Breakfast had plenty of options I just wish they had more grab and go like muffins or something I really didn’t have time to sit and eat a pancake or omelette. Everything looked tasty though. Only complaint is beware of groups with a lot of children. Walls are very thin. Kindly ask to be moved if it’s too noisy. I stayed for one night and was unable to get any rest due to children running and jumping and screaming above my head all night non stop. If it wasn’t so late (past 1am) I would have asked to be moved but didn’t want to inconvenience staff. Otherwise everything else was great.