Is parking available at the property?

Free self-parking is available on-site.

What type of breakfast is offered?

A complimentary buffet breakfast is served daily.

Are pets allowed at the hotel?

Pets are allowed with a fee of USD 75.00 per pet, per stay. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 15:00, and check-out is until 12:00. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property offers wheelchair-accessible facilities, including a registration desk, parking, public areas, and rooms. There are also elevators, step-free entrances, and visual alarms in hallways.

Where is the hotel located in relation to nearby attractions?

The hotel is located in Austin, within a 15-minute drive of the University of Texas at Austin and Lake Austin. It is 9.9 mi (15.9 km) from Lake Travis and 11.2 mi (18 km) from Moody Center.

What are the hotel's policies for guests staying with children?

Children are allowed at the property, but the minimum age for children to stay for free is not specified.

Tru By Hilton Austin NW Arboretum Hotel in Austin

Average nightly price at Tru By Hilton Austin NW Arboretum, TX by month, last 12 months (USD)
Month	Average price
January	US$81
February	US$87
March	US$100
April	US$94
May	US$92
June	US$94
July	US$88
August	US$84
September	US$102
October	US$118
November	US$87
December	US$75

What guests think

At Tru By Hilton Austin NW Arboretum, TX, guests consistently praise clean, modern spaces, friendly staff, and a convenient, quiet location near highways and The Domain, while noting the brand's minimalist rooms and a decent but variable free breakfast.

Rooms are compact and modern, with comfortable beds for many, but thin walls, noisy or weak A/C, occasional low water pressure, and the lack of in-room microwaves or coffee makers are noted. Public areas include a lively lobby with games, a small gym, outdoor patio/fire pit, free parking with EV chargers, and pet-friendly spaces; a few isolated issues like a weaker business center or a security incident were mentioned. Overall, expect a clean, budget-friendly, no-frills stay in a convenient North Austin base.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Modern shared spaces feature a lively lobby with games/pool table, a small gym, outdoor patio/fire pit, free parking and EV chargers, plus pet-friendly areas. Some mention the business center needs improvement, the lack of a pool, or isolated parking/security concerns.

Related guest reviews

2

Ali

11 Jul 2024

·

Stayed 1 night

My car stolen from hotel parking. Hotel has no camera outside. Not safe at all.hard to sleep at night due to pet friendly and barking most nights. Breakfast is ok no any kind of cheese. I wait over 30 minutes cause system down.

10

Kimberly

12 Apr 2024

·

Stayed 2 nights

Very clean and quiet hotel. Many people were looking for a microwave to use and it looked like they didn't have one for the guests to use.

10

Laura

1 Dec 2025

·

Stayed 3 nights

Quiet, had no issues with any request or question. The EV charging stations worked for

10

Monte

31 Dec 2025

·

Stayed 2 nights

Safe & convenient location with plenty of parking. Pet friendly motel. Large, user friendly lobby with pool table. Nice outside seating area with room to walk your dog. Clean & functional room with comfortable beds. Adequate free breakfast. Helpful employees. We have stayed at this motel multiple times. The only negative on this particular visit is that the water pressure was somewhat low.

10

Jami

7 Feb 2025

·

Stayed 1 night

Sherri and Suzy at front desk were so accommodating! My dog was welcome. Room and facility were very clean. Coffee available all day. Parking lot is well lit. No concerns about my car.

10

Rozephyr

14 Feb 2025

·

Stayed 1 night

The amenities are so convenient. A pool table, complimentary coffee, cozy areas to get work done. The lemon shower soap is absolutely refreshing. Rooms are modern and comfortable.

8

Mayra

24 Aug 2024

·

Stayed 2 nights

Place was great, friendly staff, updated..only thing missing is a pool

10

Barbara

26 Feb 2024

·

Stayed 2 nights

Awesome staff. Staff helped us find whatever we needed or wanted. The patio was wonderful in the evening. Breakfast was excellent. The bed was very comfortable. Love the shower.! visually appealing With Polkadots throughout. Love the modern look.

8

Sterling

7 Mar 2025

·

Stayed 2 nights

Needs a better business center.

10

Jami

27 Feb 2025

·

Stayed 1 night

Nice clean rooms and gym

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Cleanliness

Cleanliness earns frequent praise for spotless rooms and well-kept common areas, though a few guests reported issues like dirty floors, crumbs, a musty comforter, or an isolated pest sighting.

Related guest reviews

10

Alison

27 Aug 2023

·

Stayed 1 night

The hotel is good. We enjoyed the breakfast and the set up of the rooms and TV. However, the floor in our room was SO DIRTY. After showering, our feet were so dirty just walking over to our bed! Overall, I’d stay again.. but bring socks! 😅

10

Diane

28 Jul 2023

·

Stayed 2 nights

The staff was very nice and the lobby very relaxing. The bed was very comfortable. There was a bunch of broken glass in the parking lot as if a car window had been shattered. The floor in our room wasn't clean.

8

Joan Merann

31 Mar 2025

·

Stayed 1 night

The hotel room we stayed in was basically new. The only issue was my friend who was checked in the same hotel found a cockroach in her room. Other than that everything was great.

10

Ramiro

25 Nov 2025

·

Stayed 1 night

Clean and nicely managed / maintained. Comfortable environment and facility.

10

Jorge Alexis

29 Sept 2025

·

Stayed 1 night

Very nice and clean

6

Ashley

7 Apr 2025

·

Stayed 2 nights

Front desk agent was very friendly. Mattress very uncomfortable and hard AC made a lot of noise Water pressure not great When I was leaving my room I noticed crumbs over the floor

10

Lara

5 Aug 2024

·

Stayed 1 night

We’ve stayed here twice this year. It’s very clean, comfortable beds, good coffee, and a great location. For the price, you can’t beat this place.

10

Mark

27 Nov 2025

·

Stayed 1 night

Yes room spotless, staff courteous and uplifting decor

10

Melanie

17 Nov 2025

·

Stayed 1 night

It was very clean and fresh

10

Andrew

20 Nov 2025

·

Stayed 1 night

The room was very clean, no bedbugs, the staff was very nice and attentive, and the coffee was strong. Nothing to complain about!

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AI-generated summary based on recent guest reviews

Rooms

Rooms are modern and compact with comfortable beds for many, but thin walls and noisy A/C can disturb sleep. Repeated comments note limited storage, no in-room microwave or coffeemaker, mixed pillow comfort, and occasionally weak water pressure.

Related guest reviews

6

Daniel

11 Sept 2024

·

Stayed 1 night

Noisy AC and saggy mattress and pillows.

8

Michael

22 May 2024

·

Stayed 1 night

Great condition and clean. But moderate sized room one might expect in NYC. Shower pressure not good. Breakfast ends at 9 sharp so not great for more leisurely stay.

8

Phil

5 May 2025

·

Stayed 1 night

A fairly standard room tending to the lower square footage but adequate. Price was good and everything was clean.

8

Janeen

10 Mar 2025

·

Stayed 2 nights

I quite enjoyed my stay. Nice vibe. Clean. Convenient location. Bed was a bit soft for my liking and not a fan of not having a coffeemaker in the room, but otherwise enjoyed the stay. Staff was nice and helpful.

4

JESSICA

22 Oct 2025

·

Stayed 1 night

Given that a hotel room is essentially a bed and a bathroom, I judge a hotel on those things. Bed was not comfortable, pillows were lumpy and limp. Worst of all, the shower has poor pressure and nowhere to put my soap and shampoo. Overly soft water leaves slimy feeling on skin. Room had burnt out light bulbs.

4

Plamena

26 Oct 2025

·

Stayed 1 night

Awfully uncomfortable bed and pillows and the sheets are polyester.

8

Matt

5 Dec 2023

·

Stayed 1 night

It was odd, they are very minimalistic, no dresser drawers to put clothes You get an ice bucket by the icemaker, not one in your room. Breakfast wasn't very good but most hotel breakfasts are not. Location is great near restaurants and off of US Hwy 183.

8

Allen

2 Oct 2023

·

Stayed 3 nights

Nice facility with very nice staff. But, for a new hotel I was surprised at: 1. No microwave in the room; 2. Toilet seat not "easy close", and 3. How small the work desk is in the room (good for a laptop, but nothing more).

8

Pam

14 Feb 2025

·

Stayed 1 night

The walls were a little thin and heard walking above me all night. Please consider putting coffee pots in rooms.

8

Michael

22 Sept 2024

·

Stayed 1 night

Overall good but wish had microwave in the room.

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Service

Staff are widely described as friendly, helpful and accommodating, with smooth check-ins. However, some reviews note lapses in responsiveness or professionalism at the front desk, including delays, difficulty reaching staff, and billing issues.

Related guest reviews

10

Jessica

28 Feb 2025

·

Stayed 1 night

Hotel was clean and Victoria was amazing. Great stay, love tru hotels.

6

Seth

10 Apr 2023

·

Stayed 2 nights

Staff were disinterested in engaging in standard pleasantries. When asked standard questions like, breakfast hours, amenities available and closest store, you were made to feel unwelcome and to be a nuisance interrupting their time on their phone. Disappointing!

10

Shawntrell

6 May 2025

·

Stayed 1 night

The staff was very kind and gave great service

4

Michael

2 May 2025

·

Stayed 1 night

Never could find staff Called front desk 5 tines before anyone ever answered. Had no internet in my room Staff was very unhelpful

10

Monte

17 Nov 2025

·

Stayed 1 night

Tracy at the Front Desk was extremely helpful, we appreciate her help! Very clean and comfortable motel, free parking and a safe neighborhood. We loved the pool table and the lobby area.

4

Antonio

14 Apr 2023

·

Stayed 3 nights

Check in staff not knowledgeable of job I got charged twice clerk could not correct .was a hassle getting money back

10

Sarah

6 May 2025

·

Stayed 3 nights

Great hotel! The TRU chain is great for groups traveling together. Staff was super nice and helpful. Very clean place. Good distance from all the things we were in town for

10

Barbara

26 Feb 2024

·

Stayed 2 nights

Awesome staff. Staff helped us find whatever we needed or wanted. The patio was wonderful in the evening. Breakfast was excellent. The bed was very comfortable. Love the shower.! visually appealing With Polkadots throughout. Love the modern look.

6

Sally

13 Mar 2023

·

Stayed 1 night

I arrived at 3:20 pm and was told no rooms were ready, even though check in is at 3 pm. The clerk asked me to wait in the lobby for 5-10 minutes and she would have a room. I waited in a lobby seat where she could see me. 25 minutes later she had said nothing to me, but started checking in and assigning rooms to newly arriving customers. When I went to her and asked why I hadn’t been given a room, she acted like I she had no idea who I was or that I was waiting. Very frustrating.

10

Catherine

10 May 2024

·

Stayed 5 nights

Staff was very helpful and friendly. Very good location!

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Location

Quiet, convenient base near US-183 and The Domain with easy driving access to restaurants and attractions. Most guests found the area safe and practical for getting around.

Related guest reviews

10

Ashley

4 Mar 2025

·

Stayed 1 night

We needed a place to stay that was close to Austin and this hotel was great. There was dining around it, right off the highway, and seemed relatively new. It was quiet and comfortable and staff were great.

10

Laurel

2 Jun 2025

·

Stayed 3 nights

Easy to get around north and south of city. Close to my daughter's house, so the perfect place for us

10

Lawrence

5 Nov 2025

·

Stayed 1 night

This is a contemporary and modern room that is cozy. The room is quiet and so is the overall floor. The surroundings are a very nice neighborhood and close access to 183 south. I want to go back this weekend.

10

Carolyn

17 Apr 2025

·

Stayed 1 night

Wonderful Location

10

Emanuel

19 Oct 2025

·

Stayed 1 night

Easy check-in. Clean hotel and clean room. Nice location.

10

Laurel

7 Sept 2024

·

Stayed 3 nights

Close to daughter's home. Centrally located if you want to do Domain area stuff,Cedar Park etc or do central/South Austin.

10

Cassidy

15 Jul 2024

·

Stayed 1 night

Great location

10

Matt

29 Nov 2025

·

Stayed 1 night

Awesome place for the price. Very friendly staff. Located as close as you can get to anything in Austin.

10

Giuseppe

15 Apr 2024

·

Stayed 3 nights

Good location, safe and 5 minutes from The Domain upscale outdoor shopping center. Would stay again. Hotel clean and quiet. Free breakfast in the morning.

10

Kory

26 Sept 2025

·

Stayed 1 night

Great spot and convenient location!!!

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Dining

Breakfast feedback is mixed: many enjoyed the complimentary spread and strong coffee, while others found items bland, poorly labeled for dietary needs, not restocked late, or had issues like a nonworking pancake machine. Overall quality and variety vary by day.

Related guest reviews

8

Maida

5 Nov 2025

·

Stayed 1 night

All was clean. Love the lemony body wash and hand soap. The bed was comfy. The oniy bummer was the lack of clarity about what breakfast items were gluten free, so I went without breakfast. I asked two people, but one pointed to the other and the second person answered “Can you tell me if the eggs or sausage are gluten free?” with “What do you mean by that?” When I explained, she said she didn’t know. She didn’t offer a source of information or asking the kitchen, so I erred on the side of caution and abstained. I’ve stayed at a Tru before and their food items were clearly marked and the staff was knowledgeable.

6

Rick

24 Oct 2025

·

Stayed 1 night

Place looks like a daycare for children, breakfast was fake eggs and cheap sausage

10

Kim marie

22 May 2025

·

Stayed 1 night

I loved everything about this location!! The staff was nice and friendly!! The room was clean and nice! The bed was comfortable! Breakfast was great! And the location is perfect! Around a lot of stores and restaurants/bars!

8

Cameron

5 Mar 2024

·

Stayed 2 nights

It was amazing! The staff working there were very kind and helpful. The hotel was great with a pool table and fire pit . The breakfast wasn’t very good. it was average. VA made my husband have a upset stomach and have to use the bathroom immediately and the oatmeal really wasn’t all that great either and the oatmeal is one of my favorite things to eat, and there are really very good toppings, but in the oatmeal and compared to other hotels. And they were offering bagels and English muffins and I came down to breakfast with still an hour left of breakfast, and there were no bagels or English muffins to be able to eat. They did not restock them. But the hotel was nice and their room was nice as well, a little on the small side, but the bed was comfortable and I liked the shower as well.

10

Tina

10 Sept 2024

·

Stayed 1 night

Friendly staff, clean and well designed room， and love the included breakfast: cheese omelette, sausage and hot pancakes!

10

Karen

7 May 2024

·

Stayed 1 night

Newer hotel. Well kept and laid out. Room and bathroom very clean and well stocked with liquids in the bathroom. Nice breakfast (but get there 30 minutes before 'closing' to get a chance at the pre-cooked food like oatmeal, eggs and breakfast meat).

10

Yesenia

4 Mar 2024

·

Stayed 2 nights

Amazing stay. Room was clean. Breakfast was delicious. Staff is excellent

8

Patience

9 Dec 2025

·

Stayed 2 nights

Breakfast was not good. Food was had no flavor. Not much of a selection either.

10

Lara

14 Apr 2024

·

Stayed 1 night

The property is very clean and well kept. The staff is very friendly. They use Lavazza coffee which is also a plus. Great location and we will definitely be back.

10

MANUEL

2 Oct 2023

·

Stayed 1 night

Breakfast was not good. There was not much food, and the pancakes machine did not work.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9	10	11	12	13	14 $141
15 $106	16 $106	17 $156	18 $152	19 $94	20 $95	21 $96
22 $90	23 $90	24 $90	25 $90	26 $90	27 $95	28 $95
29 $90	30 $90

Su	Mo	Tu	We	Th	Fr	Sa
		1 $90	2 $94	3 $95	4 $95	5 $95
6 $90	7 $90	8 $94	9 $90	10 $90	11 $94	12 $95
13 $89	14 $90	15 $91	16 $90	17 $90	18 $95	19 $96
20 $94	21 $91	22 $90	23 $90	24 $94	25 $96	26 $96
27 $90	28 $91	29 $90	30 $94	31 $92

Tru By Hilton Austin NW Arboretum, TX

Prices for Tru By Hilton Austin NW Arboretum, TX

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed, Hearing Accessible

Room, 1 King Bed, Accessible (Mob Hearing, Roll-In Shower)

Room, 1 King Bed, Mobility Accessible

Room, 1 King Bed

Room, 2 Queen Beds

Room, 2 Queen Beds, Mobility Accessible

Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Room, 2 Queen Beds, Hearing Accessible

Guest reviews of Tru By Hilton Austin NW Arboretum, TX

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Tru By Hilton Austin NW Arboretum, TX

Prices for upcoming dates