Hotel on Monroe, BW Signature Collection

No staff on site at all for check-in or security purposes, or anything else. Lobby locked with no amenities. Insects in the bathroom, street level room access made me uncomfortable, safety wise. Property certainly not as attractive as the photos appeared. The place gave me a creepy vibe overall and I could not stay the night. Low-ish cost was not enough for me to ever try another stay.

Room was spotless. Charming remodel. Bed comfortable, very nice bathroom. Plenty of towels and hot water.

This is just a road side motel, not a best western hotel. No front desk, no receptionist. the room is small, noisy. All the pictures are exaggerated. Not real. I hate false advertising.

Advertised as a hotel but entrance to room is outside so it feels more like a motel. Had to call to get the key to the room. The heater/air conditioner is right next to the bed so air is blasting out onto the bed. The lighting is harsh since there is no lamp shade in the center sconce. There was mold in the sink opening opposite the faucet. There was mold and water damage on both sides of the shower stall.

The check in process was weird as they never texted me the code to collect my room key upon check-in. Additionally, the rooms are small, there were crack tiles in the bathroom, and they use single use plastic cups.