Americas Best Value Inn - Gainesville

I am a disabled female confined to a wheelchair due to a broken hip. I paid for a 2 Bed Room REQUESTING a room on the FIRST Floor because I am unable to climb the 12 steps they have to the second floor at this location. I requested a First Floor Room online on HOTELS.Com website. Upon arrival at 7 PM the manager advised me my room was on the second floor and there were no elevators at this motel. I asked him if anyone on the first floor who had not checked in if they would be willing to switch to the second floor with two beds. He said NO without 1 ounce of compassion towards my situation. Please be advised this Motel is not in a safe area in case you're traveling with young children. The manager would not refund the money I prepaid for our 2-Night Stay in Gainesville.

The room was clean But the Tv did not work and there was no coffee pot in my room.

It's a 'cheap' bed for the night, what do you expect. Check in place is a bit off-putting, but paperwork was all ready for signature when I got there. Staff not at all warm and fuzzy, so what. He smiled, I smiled. Check in took about 30 seconds.

it was as expected

The rooms were dirty hair in the shower the towels did not look clean. The bedding was hair in the bedding outside of our hotel lots of noise and just didn’t feel safe.