Clarion Pointe Rock Hill Near University

Pool closed after labor day

Nice place. Pet friendly with nice area to walk dog out back. Staff friendly and helpful.

People at the front desk were very welcoming. Our room was clean and comfortable with very comfortable bed. Free parking. We were on the first floor, but I was told there is no elevator to the second floor, on the stairs.

Room was very, very clean, big and beautiful. This is a pet friendly hotel. They have big big yard where the dogs can be walked and taken to the bathroom. The only thing we didn’t like was that we had no pool there was no water in the pool and it was very hot that weekend so we really wanted to be in the pool Staff was very nice. We would definitely come back there again oh and they have a wonderful doggy daycare away that if you ever need a break from your pet for the day, the people there are wonderful.

Liked the breakfast. Nice gym. Pool decent Need more outdoor lounge chairs by the pool. No elevator to carry luggage. No front automatic door to bring luggage inside the hotel. The fact that there is an outdoor pool was not on the website.

Front desk eager to greet. Lobby was very clean and appealing. Room was spacious and very clean. Check out was smooth. Breakfast is included, very limited but delicious! Little “market” to purchase preferred drinks and snacks. Would stay here again! **please note, there is no elevator to second floor**

The room was a decent size. The place smelled nice. Fitness center had enough equipment for a short stay. Parking wasn't an issue.

The room was very clean and nice We parked right at our room

Practical and inexpensive. There is no elevator though and stairs are not always convenient.

Pool closed after labor day

I'm not sure how this hotel has wonderful reviews. The shower mat was moldy as well as the caulking. The sheets smelled like body odor. The walls were thin. I heard slamming doors all night as well as the upstairs people waking around. Location was decent.

Our room was quite dirty, especially the bathroom. There was mold in the shower and the sink and toilet appeared to not have been cleaned. Some of the towels were stained as well. This was surprising since so many reviews commented on the cleanliness. Maybe it was just our room, but there is definitely a need for deep clean.

My visit was decent, the receptionist was awesome, nice and attentive. The room wasn’t the cleanest when I entered. A lot of dust, used soap bar in the shower and stains on the floor.

Bathroom was not clean and much updating needs to be done. Things are not to code for certain. No bug covers on the mattresses, extension cords with multiple things plugged in etc. ice machine was filthy like someone puked in it. These are just some of the things. I worked for Best Western for 15 years so I don’t expect perfection but this hotel needs to up their game. The room also smelled musty.

Reception person was fantastic, friendly and made check in painless. Room was spotless and I like the flooring, no carpets. The bed was so comfortable If I had one suggestion, offer more healthy options at breakfast.

Clean. Comfortable. Not fancy. Good value for money.

Bathroom was not clean. Mold on shower curtain. Pile of dust and hair on floor, something unidentifiable all over the tub. We got in after 10pm otherwise we would have went to another hotel.

What a nice, clean hotel. We had a great experience at the Clarion Point. We were kindly helped by Abhi and Sweta to make sure that we were placed in a first floor room. I made points reservation for the second night and Abhi made sure that we stayed in the same room (even though I seemed to have booked a different room type). This place was spotless. All staff were kind and friendly. I will definitely stay again when visiting the Charlotte area. Very quiet and easy to park, etc.

The price was good. I went to my room and the wall next to the air conditioner was full of mold. There was mold on the inside of the bathtub and around the bath mat, as well as, the caulking around the tub. And the toilet (under the lip of the seat) was BLACK. Normally something the toilet brush and a little cleaner would get... looks like months of not cleaning. Have pictures of all the areas. If those things aren't cleaned, what else was left untouched?

We loved this place! It was spotless and the staff were friendly. Lovely modern decor and comfy beds and nice breakfast. Would definitely stay there again.

The hotel is good. The price is its best attribute. Breeakfast was fine. The staff was polite. The only complaint I have is that our room had a musty smell.

Not enough lighting in the room

The room was great for the price, very spacious. The comforter did have a few burn marks but nothing terrible. The staff were great, very friendly. Not a lot of options for breakfast, but the biscuits and gravy with potatoes was good and hot. We did wish that they had water available in the breakfast area, as there was only tea, coffee, and juice. Overall for the price we were very pleased with our stay!

Okay the room was clean, the staff nice, the grounds very well maintained. The issue I have is all night we could hear EVERYTHING that happened in the hall… I thought it was very weird so I looked at our door in the morning. The door doesn’t go all the way down the ground! You could slide a cell under it, you could slide the soap provided completely under it and into the hall. I think that’s a major issue for safety and privacy. I looked at other rooms as well and the same thing! You could see under the door into the rooms!

Not bad for the money, but why bother listing free wifi if there is inadequate bandwith to even load a website?

Nice, clean, quiet.

Walls are super thin, so could hear everyone’s conversation and hard to fall asleep. Other than that, the hotel is nice, and find for a quick weekend stay. Staff was nice.

Comfortable beds and pillows.

Nicely remodeled facility with very pleasant staff. The rooms have window units with no ability to keep the fan continuously running so you listen to the air cut on and off every 10-15 minutes throughout the night, making it difficult to sleep.

Room had a stale smell. Breakfast was OK.

Very friendly and helpful staff!

Property needs update. Biggest issue was when I checked I. Even though my room was prepaid, the clerk charged my card again . Argue that I would get it credited back. Why??

Reception person was fantastic, friendly and made check in painless. Room was spotless and I like the flooring, no carpets. The bed was so comfortable If I had one suggestion, offer more healthy options at breakfast.

The morning staff was very responsive to getting additional items that had run out for the continental breakfast. The room was clean and it was quiet. I had a problem checking in because an associate had given our room to another person. I had prepaid and my name was on the room but this person's card was on there for incidentals. After assuring them several times that i did not know this person and requesting an available room, the associate gave me the keycard to that room and asked me to check if someone was in there. It was midnight. This was a bit unnerving as a traveling female knowing the potential person in the room was male and it was after midnight. I was able to hear a shower and did not knock on the door. After another 30 minutes of the associate trying to figure out what happened, he finally gave me a key to an unoccupied room. It seemed that they were more concerned with what happened and why at that time of night than to address it in the morning. It didn't make me feel very secure in my room since he was willing to give me another keycard room knowing it was very likely that someone was already in there. Also, they kept telling me it was lucky I prepaid even though i had reservations and called to let them know it would be a late check in. I hope this was just an usual circumstance and not their normal operation. Otherwise,

We arrived in town early with plans in the area that would keep us out later. We were able to check-in early and drop things off which was helpful when returning late with a toddler. Everyone we encountered was very friendly.

What a nice, clean hotel. We had a great experience at the Clarion Point. We were kindly helped by Abhi and Sweta to make sure that we were placed in a first floor room. I made points reservation for the second night and Abhi made sure that we stayed in the same room (even though I seemed to have booked a different room type). This place was spotless. All staff were kind and friendly. I will definitely stay again when visiting the Charlotte area. Very quiet and easy to park, etc.

The man who checked us in was on his phone via earbuds on a personal call and never spoke to me , other than to say he needed my ID and credit card, and “sign here.” Whatever they use to clean had a strong odor that burned my sinuses and throat. Room appeared clean, but rundown.

The check in process was horrible. They do not advertise that there is a $150 deposit if you live more than 50mi away...why else would you need a hotel?

The room was far greater than could have ever been expected for that price point (80ish per night). The lobby attendant Amanda was absolutely amazing and our entire stay (4 days) was ultra cumfy and quiet the entire time.10 outta 10 would definitely stay again and highly recommend!

Excellent customer service, clean and comfortable

Very convenient location just off I77.

Great place to stay. The room was clean and quiet. We stayed following a concert in Charlotte. The location was convenient to get to and in a great area with lots of restaurants. The staff was very friendly and professional. I would stay here again.

Rooms were spacious and amenities were in great condition. Loved the location, close to Carowinds and lots of restaurant options.

Only stayed 1 night but it was great and would definitely stay again. Super quiet! Good location. Bed was comfortable and bathroom was a nice size. Felt secure

Friendly efficient staff, clean and comfortable. Close to shopping, restaurant etc.

Enjoyed the friendliness displayed by staff. The quiet atmosphere was exactly what I needed. Check in and out was quick and easy. Location was my favorite. There are 6 restaurants within walking distance! The Rock Hill Sports and Events Center was 15 minutes away also.

It was nice to have breakfast included. The area around the hotel was kinda sketchy. The shower in our bathroom wasn't the cleanest. Not too bad for the price I guess.

Area has a lot of homeless

convenient close to the highway

Clean property only a few miles from downtown Rock Hill

The b-fast was pitiful. Worst continental b-fast. No hot eggs or b-fast meat. Option of juice was vegetable or apple. The room was smelly damp/sour oder!!!

We enjoyed our room, but were disappointed with the breakfast offerings. 8:30 am, not super busy, and they were out of most things

nice place just need to improve on breakfast

The room was great for the price, very spacious. The comforter did have a few burn marks but nothing terrible. The staff were great, very friendly. Not a lot of options for breakfast, but the biscuits and gravy with potatoes was good and hot. We did wish that they had water available in the breakfast area, as there was only tea, coffee, and juice. Overall for the price we were very pleased with our stay!

This place is a very good value for the money. The rooms are nice, it's clean, the staff is wonderful and there's free breakfast. The breakfast was decent. I did wish there was an offering of hot eggs instead of cold boiled eggs and the potatoes weren't fully cooked. The sausage gra y

Our 2nd stay here. Rooms are clean and spacious. Staff very friendly and accommodating. Coffee was outstanding as was bfast. Just a very nice hotel . We'll stay here again next time through.

Staff was pleasant and professional. What could improve is more lights in the room. The toilet water was running through out the night. Breakfast was very limited for someone who has diabetes. Only had boiled eggs not a large variety. But all in all the stay was comfortable.

Rooms were updated, clean and comfortable. I would have given 5 stars but "breakfast " was not very good. Waffles tasted weird and coffe was meh. No actual juices.

Clean room, staff friendly, good beds, breakfast could be better but not complaining

The hotel was clean and quiet. The breakfast choices were not very good and were not refilled in a timely manner.