Holiday Inn Club Vacations - Tahoe Ridge Resort

Unfortunately, I was not able to avail myself to the amenities. The room itself was standard. The bed was hard, the window allowed the wind to howl and there was a 2 inch gap under the main door keeping the room bathed in light. It was clean and the staff were exceptional.

The property is up on top of a mountain. Eating breakfast or dinner and looking out onto nature was great. The outdoor/indoor pool is very small. The hot tubs are located at each tower so not too crowded but they are small. The sauna was not hot enough the first day so we turned it on 30 min prior to using it.The property is very dated and really needs a refresh. The main reason we booked was because of the availability of a tennis court. When we checked in, they said the indoor was out of commission and that the outdoor was not usable. Not sure why since it looked to be in nice shape.

The check-in experience was pretty awful. We did not realize we were checking into a timeshare. When the woman who we were sent to “to activate our room key” found out that we were not interested in attending the timeshare presentation, she quickly switched to being rude and disparaging. It was not a pleasant start. However, our room was clean and the view was wonderful.

The drive up Kingsbury Grade can be a little dicey at night, but the destination is worth it. The view is like looking out the window of a plane - wild, but cool! The room was great - fully stocked kitchen, dual shower head in shower, fireplace, and cozy. The amenities were good, spa and sauna without having to leave the Terrace. Minor hike uphill to the clubhouse, but that wasn't a bother. Game room with pool and ping pong table were fun, including the arcade. Nice place overall. Of course staying at a vacation club, you got the sales pitch for some extras before you get your room keys. If you want those extras, you got to give an hour and a half of your time. We did it, but didn't sign up for the "timeshare." They will definitely try to rope you in. Know what you are getting yourself into if that is what you want. Otherwise, stick to your guns, just enjoy your stay, get your goodies, and go.

Not clean at all my kids got pink eye from sleeping on the couch!!!!! The staff was rude only one nice receptionist there was rude timeshare scammer guys that kept calling and asking personal questions and super rude and hostile!!!!! Outdoor pool was not clean!!!! Looked black at inside from all the bugs! Didn’t go in the spa couldn’t imagine how nasty!!!! We checked out early due to the hostile guy calling my personal number and the hotel room number!!! We were scared for our safety but not only that my daughter’s eye was so red after our stay we went to the emergency room and they had pink eye!!!!!