Park Palace Hotel

"I recently stayed at your hotel and, unfortunately, my experience with the customer service was extremely disappointing. Despite the hotel's beautiful atmosphere, the staff were unfriendly, nasty, and even racist. They were not welcoming or kind, which made our stay unpleasant. If you're looking for a place with good customer service, I wouldn't recommend this hotel."

Stayed here for four nights with my husband and it was amazing! The breakfast in the morning was delicious and the staff was so friendly and helpful. We loved that it was outside of the busyness of the city but close enough to have a taxi take us back and forth throughout the day. We had the hotel call us a taxi multiple times but also downloaded AppTaxi to get rides back to the hotel which was very convenient. The room was very comfortable and the pool area very peaceful - we loved coming here to wind down after exploring all day! I could not recommend this hotel more!!!

Very personal service and friendly staffs! Our annex room had a small balcony attached to it, spacious room with clean bathroom and air conditioning. Used the pool as we traveled in a really hot weekend. Breakfast was a great plus!

Great place to stay in Florence convenient when entering and departing the city while also being in walking distance from all the attractions.

Lovely place to stay. Spotlessly clean. Staff were kind, friendly and hospitable. Perfect place to unwind after walking endless miles through Florence.