Is parking available at the hotel?

Parking is available at the property. However, details regarding the type of parking (private/public, on-site/off-site, covered/uncovered) and any associated costs are not specified.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served daily from 7:00 AM to 9:00 AM. Additional fees apply for guests beyond the two adults sharing a guestroom.

What are the check-in and check-out times?

Check-in time is at 3:00 PM, and check-out time is at 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including features such as step-free entrances and accessible public areas. Specific details about accessible rooms and bathrooms are not provided.

How is the hotel situated in relation to key landmarks?

The hotel is centrally located in Liverpool, just steps from The Beatles Story Museum and Royal Albert Dock. It is approximately 0.1 miles from M&S Bank Arena and 0.8 miles from Royal Liver Building.

What are the hotel's policies regarding children?

Children aged 18 years old and younger can stay for free when occupying the parent or guardian's room using existing bedding.

Holiday Inn Express Liverpool-Albert Dock

Average nightly price at Holiday Inn Express Liverpool-Albert Dock by IHG by month, last 12 months (USD)
Month	Average price
January	$91
February	$102
March	$124
April	$125
May	$120
June	$133
July	$125
August	$117
September	$155
October	$130
November	$122
December	$112

What guests think

Reviews of Holiday Inn Express Liverpool-Albert Dock by IHG highlight a superb dockside location with characterful rooms in a historic warehouse, consistently friendly staff, and a generally well-liked, included breakfast that many guests find generous and convenient.

Common drawbacks include the lack of air conditioning, rooms that can feel warm, and occasional noise from creaky floors or corridors. Several guests note small or slow lifts, reception on an upper floor, and parking that is nearby but paid, with some confusion about discounts. Breakfast can be crowded or run short of items near closing, and a few guests mention maintenance hiccups like window cleanliness or inconsistent hot water. Overall, it suits travellers who prioritise character and convenience over extensive amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are basic: there is an on site bar and a substantial buffet breakfast, but no full service restaurant. Parking is off site and paid with a hotel discount, and several reviews mention small or occasionally out of service lifts.

Related guest reviews

10

David

Jul 31, 2025

·

Stayed 3 nights

A nice place to stay. Excellent breakfast. A very unusual building. Pity there is not a restaurant for evening meals.

8

Pamela

May 31, 2025

·

Stayed 3 nights

Really friendly staff. The hotel is in a good location. The breakfast was excellent. I didn’t like the back door being locked at 11.00. We had to walk all the way round to the front of thevhotel

8

Joseph

Apr 15, 2025

·

Stayed 4 nights

This is a very cool property to stay in when visiting Liverpool. The building itself is historic, and you’re in one of the history-rich areas of the city. The building retains a lot of its original architecture, and the rooms have been built to preserve what’s been there as much as possible. So don’t be surprised to find the odd pole in a room or hallway. The weather was unusually warm for my stay, but opening a window helped cool the room. The bed was clean and comfortable and the room itself was spotless. Two negatives, minor, were that I found the room at night to be a little too dark in spots, even with all the lamps on; and the shower floor was a bit slippery and required extra care to prevent falls. Also note that the elevators are quite slow; taking the stairs was generally much faster. Highly recommended overall.

6

matthew

Jun 13, 2025

·

Stayed 2 nights

Average hotel not the best of layout with reception being on 2nd floor and needing to use lifts what are slow and dated

10

Lynn

Oct 26, 2025

·

Stayed 2 nights

Lovely warm welcome from all the staff. Small bedroom but spotless and comfortable. Good choice of breakfast to suit all tastes. Onsite bar was unexpected but handy after a day out. Parking concession ticket if you park on Kings dock. Definitely use this again.

10

Sian

Jul 14, 2023

·

Stayed 1 night

Great location with handy parking opposite (£20 for 24hrs). Qiuet rooms, excellent shower and toiletries. Would definitely stay again.

8

Dwight

Apr 28, 2025

·

Stayed 1 night

Need to better explain clearly the location of the parking garage, how to pay for parking with the hotel discount and anticipate the inherent ignorance of the guests of the challenges that they might encounter. There is a hidden office at the garage where a real person can assist you in paying for parking so you can bypass the machines and take advantage of the hotel voucher. Hotel staff neglected to fill me with these details until after the fact.

10

Andrew

Mar 31, 2022

·

Stayed 4 nights

Great location, clean large room with everything you may need, helpful friendly staff. Evening menu was limited with disappointing food. Breakfast was however very good. I would recommend this hotel and stay here again if necessary.

8

Lesley

Jan 24, 2025

·

Stayed 1 night

Room was great , staff were too . felt the lounge bar area could have more comfortable seating

8

Gillian

Jul 12, 2025

·

Stayed 3 nights

Friendly staff were very helpful when we arrived early, allowing us to store luggage in their luggage room whilst we went to our conference. This hotel is an excellent location for the conference centre - just a short walk away so you can easily pop back if you need to do some work. Room is good, I would have appreciated a little more room but I had an inverted bay window which removed space from the room. Breakfast was excellent with space for everyone, even thought the hotel was busy. Well located in the Albert Dock complex where there are plenty of options for meals. The only downsides - the ground floor entrance to access the lift to reception is cobbled so suitcases bounce around as you're coming in - a carpet across to the doors would help slightly with this. Additionally one lift was out of order for a couple of days which mean we were challenged and had to use the stairs up to the hotel which is located on the 2nd floor so you already have quite a climb just to get to the lowest floor for rooms.

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AI-generated summary based on recent guest reviews

Cleanliness

Most guests find the hotel and rooms very clean or spotless. A few note issues such as dirty exterior windows or a musty odour in a room.

Related guest reviews

10

colin

Mar 28, 2025

·

Stayed 1 night

On arrival we were met by a friendly receptionist.The room had a view of the Albert Dock from a historic building, the room was spotless, very comfortable bed. The breakfast was excellent with lots of choice.

6

Sam

Mar 13, 2025

·

Stayed 1 night

Unique rooms with a great view but musky smelling and sheets questionable!

10

Rob

Oct 25, 2025

·

Stayed 1 night

Staff excellent hotel clean great place to stay cannot fault the place.

10

tracey

May 8, 2025

·

Stayed 1 night

Ioved the building and cleanliness

10

melissa

Jan 4, 2025

·

Stayed 2 nights

The staff were very helpful and they were kind to the kids giving them paper and pens

10

Barbara

Apr 19, 2024

·

Stayed 8 nights

As always, the Holiday Inn Express at Albert Dock, Liverpool, met my expectations. Clean in all areas of the hotel, friendly efficient staff throughout, excellent breakfast, very nice room, so what’s not to like.

10

Samantha

Feb 15, 2025

·

Stayed 2 nights

This is our fifth stay in The Holiday Inn Express at Liverpool Albert Dock. We book so often as we always have an excellent experience. The location is fabulous and the hotel itself is a beautifully renovated original dock building with all it’s original character. The staff are and have always been helpful, friendly and informative. Particularly Tasha on Reception. The room was comfortable, cosy and immaculately clean. The fact that we were given an upgrade at no extra cost made our Valentines stay all the more special. We had a fantastic view of the Albert Dock, the River Mersey and the very magestic Liver Building. The complimentary breakfast had a great number of food options to meet all tastes. The hot buffet was regularly refreshed so that everyone who wanted could have a hot, tasty breakfast. Food items were labelled noting if they did not contain gluten which is very important for myself as I am gluten intolerant and often struggle when eating out. To summarise, this hotel is a fantastic base to sample all that the vibrant, lively and cultured city of Liverpool has to offer and explore. We will certainly be booking to continue our adventures in Luverpool.

10

Deborah

Nov 22, 2025

·

Stayed 1 night

Fabulous location! Clean, smart and comfortable room. Tasty fresh breakfast with quality items. Lovely staff team.

10

michael

Apr 17, 2024

·

Stayed 2 nights

Excellent stay. Extremely helpful staff and friendly also. Spotlessly clean will be back

10

Elaine

Aug 1, 2025

·

Stayed 3 nights

Windows were filthy couldn't see view staff amazing friendly and helpful beds comfortable and breakfast was good with a decent choice and kept topped up regularly.Easy walk into town centre and quiet at night round docks

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AI-generated summary based on recent guest reviews

Rooms

Rooms are characterful, many with exposed brick and large windows offering dock or river views; guests often find them spacious and comfortable with decent Wi Fi and good showers. Downsides recur: no air conditioning causing warm nights, some rooms feel dark or noisy from creaky floors or corridors, and bed comfort varies.

Related guest reviews

10

Stephen

Jun 2, 2025

·

Stayed 2 nights

The property is in an excellent location, away from the centre but close enough to get into it. Great view from our room (434) overlooking the Docks. Excellent check in and out, and a great breakfast too...Would stay again for sure!

8

NIGEL

Dec 2, 2024

·

Stayed 2 nights

Weekend break. Booked standard room. But only got a twin. Room very dark. No lights near mirror

8

Joseph

Apr 15, 2025

·

Stayed 4 nights

This is a very cool property to stay in when visiting Liverpool. The building itself is historic, and you’re in one of the history-rich areas of the city. The building retains a lot of its original architecture, and the rooms have been built to preserve what’s been there as much as possible. So don’t be surprised to find the odd pole in a room or hallway. The weather was unusually warm for my stay, but opening a window helped cool the room. The bed was clean and comfortable and the room itself was spotless. Two negatives, minor, were that I found the room at night to be a little too dark in spots, even with all the lamps on; and the shower floor was a bit slippery and required extra care to prevent falls. Also note that the elevators are quite slow; taking the stairs was generally much faster. Highly recommended overall.

8

Claire

Feb 22, 2025

·

Stayed 2 nights

Lovely hotel in a great location. The only downside the floors were very creaky and could be noisy.

8

Richard

Jul 9, 2025

·

Stayed 2 nights

Location of hotel was excellent for easy access to a range of amenities within a few minutes walk, the centre of Liverpool, the Ferry Terminal, the Arena and exhibition centre, Room very good, except view of Albert Dock obscured by dirty windows. Won’t pay higher amount for ‘view’ next time. Room itself was great with comfy bed, lovely easy to use shower and very quiet room (308). Definitely recommend and will come back. Breakfast straight forward, not a large selection of hot meal choice, but ‘did the job’. Staff were professional, friendly and helpful.

8

Lisa

Jul 30, 2025

·

Stayed 2 nights

Good hotel, but room was very hot and windows didn’t open far. Glad they had a fan in the room.

10

Kendell

Jul 26, 2025

·

Stayed 5 nights

This hotel is in a beautiful location in a historic dock building. The rooms are nice with large windows that open for fresh air. There is no AC. The elevators are pretty small, and it's a hike up 4 stories of stairs to the reception area. The included breakfast is great and includes pancakes, cereal, breads, fruits, eggs, and of course baked beans

8

Jason

Jun 3, 2025

·

Stayed 1 night

Room was clean and well maintained. Breakfast good. Staff very friendly. No aircon in room not great as room was hot.

6

J

Sep 18, 2025

·

Stayed 1 night

Good position for Albert Dock etc. room s little tired. Staff fine.. room very noisy due to creaking floors above when any one moved in that room. Could hear voices clearly

8

P W

Oct 18, 2025

·

Stayed 1 night

-Big room, nice view over the Mersey, nice big shower with nice flow, great all you can eat buffet breakfast, comfy bed and decent WiFi. Nice welcome on reception from the friendly and talkative Tash.

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AI-generated summary based on recent guest reviews

Service

Staff are widely praised as friendly, helpful and accommodating, with multiple examples of proactive problem solving. A few guests reported lapses such as a chaotic or unhelpful check in, but these seem uncommon.

Related guest reviews

10

Tunay

Jul 17, 2023

·

Stayed 3 nights

The staff were the very best in hospitality sector Ive ever seen. They were friendly, helpful, evidently hard-working and beyond everything worked as a team to make our stay perfect. If youre going to Liverpool definitely stay here!

10

David

Jan 27, 2025

·

Stayed 1 night

Due to last minute changes to travel plans we arrived at 8am exhausted from a bus boat and train trip after a cancelled flight. John at the desk said he would check with house keeping as soon as they came in to see how early we could get in. He offered coffee while we waited. 15 minutes later we had our keys with early check in fee waived. Hotel is in a great location at the docks with great vies. Rooms are spacious and clean. Breakfast was very good with lots of choice and great quality. Would definately stay again.

10

Christina

Nov 15, 2025

·

Stayed 1 night

Staff are always friendly and helpful. Rooms are great - spacious and comfy. Hotel is perfectly located for events. 3rd time of staying here and would always choose this hotel.

10

Graham

Sep 15, 2024

·

Stayed 1 night

Excellent hotel with really friendly and helpful staff!

8

Sarah

Feb 2, 2025

·

Stayed 1 night

At checkin we were given the wrong room. Reception seemed a bit chaotic tbh. Staff rectified our room and gave us a free drink. So all ok in the end but not a smooth check in.

10

Ian

Sep 18, 2023

·

Stayed 1 night

Great location. Good facilities. Cleanliness was excellent. Reception staff (Caprice) was extremely helpful.

10

John

Aug 20, 2025

·

Stayed 2 nights

The staff are a credit to this hotel from the check in to the departure the stall were unbelievably helpful

6

Matthew

Jan 29, 2025

·

Stayed 1 night

It would have been a good hotel. But one of their staff members Natasha was rude to me. I was trying to retrieve my luggage out of storage and she was not very receptive. Not very helpful or friendly. It was pretty bad. But aside from that it was a great hotel in the right location.

6

Rosalind

Mar 18, 2025

·

Stayed 1 night

We always book Holiday Inn as it is so clean & convenient for our needs. Not sure about check this time ? Although we got sorted eventually there was a distinct atmosphere of 'couldnt be bothered & none verbal acknowledgement plus the receptionist kept sniffing? The rest of our stay was excellent as was the breakfast the staff couldn't do enough.⭐ We are very pleased with our stay thanks to the rest of the staff. Comfy beds, clean room, although a bit mean with the coffee, tea, sugar, also quiet sleep. Lovely restaurant beside the hotel 'Whats cooking' great steak last night 👍very polite Manager.

10

Michael

Aug 25, 2025

·

Stayed 2 nights

The hotel is ideally located for exploring Liverpool City. Breakfast was very good and substantial. Our room was basic but clean and had a nice view over the Albert Dock. Top score for us was the genuine friendliness of the hotel staff. To a person, they could not have been nicer.

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AI-generated summary based on recent guest reviews

Location

Outstanding setting on Albert Dock within easy walking distance of the M and S Bank Arena, Beatles attractions, museums, Liverpool One and the city centre; many rooms have dock or river views. Nearby dining and transport links make it a convenient base for events and sightseeing.

Related guest reviews

10

Graham

Apr 19, 2024

·

Stayed 1 night

Highly convenient for a trip to the M & S Arena.

10

Stephen

Jun 2, 2025

·

Stayed 2 nights

The property is in an excellent location, away from the centre but close enough to get into it. Great view from our room (434) overlooking the Docks. Excellent check in and out, and a great breakfast too...Would stay again for sure!

10

Suraj

Dec 31, 2024

·

Stayed 1 night

Great location, would stay again

10

Riyad

Jul 29, 2024

·

Stayed 1 night

If your visiting liverpool for the first time location wise couldnt get better. By the docks and a short walk to the city centre. Loads to see around thd area

10

Ainsley

Apr 27, 2025

·

Stayed 2 nights

Great location in Liverpool to stay! We loved being right on Albert dock in the heart of the city.

10

Stuart

Oct 22, 2024

·

Stayed 1 night

Nice hotel in an ideal location for the exhibition centre

10

Margaret

Apr 19, 2024

·

Stayed 1 night

Brilliant location, great hotel,

10

jerrold

Jan 10, 2025

·

Stayed 2 nights

Great location, amazing view. So many choices for nearby restaurants, pubs etc. Within walking distance of Mathews St, the Cavern Club. Will stay here next visit to Liverpool.

10

Beverley

Nov 1, 2024

·

Stayed 2 nights

Great location, directly facing the M S Arena. Very convenient for Liverpool One and the rest of the shops in the city centre. There is a bus from the airport which drops you off at the docks. You can get a return bus at Liverpool One bus centre. It’s £2 for each journey. Friendly staff who go out of their way to help you. I would definitely stay at this hotel again.

10

Ricky

Aug 15, 2025

·

Stayed 2 nights

Great location for Beatles tour and Beatles story

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AI-generated summary based on recent guest reviews

Dining

Breakfast is widely praised for variety and quality and is regularly replenished, though it can be crowded at peak times and items may run low near closing; coffee quality divides opinion. There is no full service restaurant, and one review noted a limited evening menu.

Related guest reviews

10

David

Jul 31, 2025

·

Stayed 3 nights

A nice place to stay. Excellent breakfast. A very unusual building. Pity there is not a restaurant for evening meals.

10

colin

Mar 28, 2025

·

Stayed 1 night

On arrival we were met by a friendly receptionist.The room had a view of the Albert Dock from a historic building, the room was spotless, very comfortable bed. The breakfast was excellent with lots of choice.

10

Andrew

Mar 31, 2022

·

Stayed 4 nights

Great location, clean large room with everything you may need, helpful friendly staff. Evening menu was limited with disappointing food. Breakfast was however very good. I would recommend this hotel and stay here again if necessary.

10

Stacey

Feb 20, 2025

·

Stayed 2 nights

Brilliant location right in the heart of the Albert Dock - all the sights were walkable, or on a short bus journeys ride. Buffet breakfast was incredible! So much choice and staying in the hotel with 2 children who are fussy eaters can be a nightmare but there was something for everyone - pancakes with fruit and Nutella was a definite win! Rooms were big and comfortable - only thing was the bed was a bit too soft but that’s only personal opinion. Amazing view of the Dock and Liver building and staff were so friendly and helpful, would definitely stay again.

10

Diane

Oct 25, 2025

·

Stayed 1 night

Breakfast was great although no bacon left as the slot we were given was 10.15 and the chef told us at 10.20 they stopped cooking at 10.30 ?? But everything else was lovely.

10

Peter

Feb 26, 2025

·

Stayed 3 nights

Hotel is in an excellent location, was extremely clean and in very good decorative order. Staff were all friendly and efficient and the included buffet breakfast was extensive and regularly replenished.

10

Deborah

Nov 22, 2025

·

Stayed 1 night

Fabulous location! Clean, smart and comfortable room. Tasty fresh breakfast with quality items. Lovely staff team.

10

John

Oct 27, 2025

·

Stayed 2 nights

Very nice hotel. Perfect to explore docks, city centre and close to nightlife. Very clean and modern. Only issue we had was that at certain times breakfast was very busy, which meant at times there was nowhere to sit and waiting for food to be replenished.

8

Dot

Oct 2, 2023

·

Stayed 1 night

Breakfast very poor on first night. Sausages rock hard and waited ages for bacon

10

Teresa

Sep 17, 2024

·

Stayed 4 nights

Great place - super convenient to the convention center on the Dock - lots of options for walking and eating. Breakfast is included and above average - except the coffee which is subpar. Rooms are large bright and have a view of the water. Simple finishes, no safe in the room - but iron, hairdryer, large shower, good ventilation and working heater. Original brick building has been preserved on the inside and out.. Super convenient for walking and picking uo a cab.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9 $176	10 $318
11 $99	12 $90	13 $162	14 $139	15 $66	16 $140	17 $230
18 $64	19 $88	20 $283	21 $127	22 $73	23	24 $295
25 $121	26 $81	27 $171	28	29 $138	30 $126	31

Su	Mo	Tu	We	Th	Fr	Sa
1	2 $86	3 $121	4 $90	5 $81	6 $143	7 $170
8 $65	9 $73	10 $88	11 $157	12 $94	13 $131	14 $184
15 $110	16 $97	17 $101	18 $77	19 $98	20 $357	21
22 $156	23 $81	24 $126	25 $141	26 $84	27 $138	28 $357
29 $86	30 $81

Holiday Inn Express Liverpool-Albert Dock by IHG

Prices for Holiday Inn Express Liverpool-Albert Dock by IHG

Monthly average prices

About this property

Location

Room options

Standard Room, 1 Double Bed (Albert Dock View)

Standard Room (With )

Standard Room, 2 Twin Beds (With )

Standard Room, 1 Double Bed with Sofa Bed (With )

Standard Room, 1 Double Bed (With )

Standard Room, 2 Twin Beds (Albert Dock View)

Guest reviews of Holiday Inn Express Liverpool-Albert Dock by IHG

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about Holiday Inn Express Liverpool-Albert Dock by IHG

Considering this hotel for your Liverpool trip?

Prices for upcoming dates