Name: Marriott Owings Mills Metro Centre
Address: 10101 Grand Central Avenue, Owings Mills, Maryland, United States of America, Owings Mills, Maryland, US
Price range: US$169–US$567 per night
Rating: 9.13

What guests think

Across the reviews, Marriott Owings Mills Metro Centre is praised for modern, spacious rooms and overall cleanliness, a convenient location near dining and shops, and generally friendly staff, though some guests report check in delays, parking hassles, and uneven responsiveness.

Guests like the large gym and lobby with bar, restaurant, and Starbucks, but note the business center is inadequate. On site dining receives mixed feedback, from tasty and convenient to disappointing food and slow service. A few reviews cite maintenance or noise issues in rooms, including nonworking appliances or loud hallways. Overall, expect a modern, convenient stay with strong basics and occasional service hiccups.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The fitness center and lobby amenities (bar, restaurant, Starbucks) are appreciated. Recurring drawbacks include off site or inconvenient parking, an inadequate business center, and an instance of a hot gym due to AC issues.

Related guest reviews

10

William

25 Sept 2025

·

Stayed 1 night

Great fitness center

6

Laura

24 Oct 2025

·

Stayed 3 nights

It is NOT business friendly. There’s no real business center. The one printer had no toner. And the staff couldn’t care less or offered to help by printing. Go to Hilton is you are in town for business.

8

Joshua

10 Jul 2023

·

Stayed 2 nights

The hotel overall is a great value. The lobby is very large and comfortable. The rooms were clean, comfortable, spacious and the beds were great. The main downside for us was that the AC in the workout area was broken (it was close to 80 degrees in there) and there was minimal attempt to explain the problem or to be helpful about it.

10

Todd

1 May 2024

·

Stayed 1 night

Parking could be better

10

Jessica

29 Jun 2024

·

Stayed 1 night

The location of this hotel was perfect for us. Free Parking is a plus. I have a F 150 and I am always worry about parking not a problem here. The hotel staff were friendly and cordial. From the moment I walked into the lobby, I noticed how spotless everything was. My room was immaculate and during this time the temperature outside was closer to 100 degrees and my room stayed cool the whole time.

8

Victor

11 Apr 2025

·

Stayed 1 night

Parking is less than desirable

8

Julie

15 Oct 2024

·

Stayed 1 night

Beautiful hotel Spacious, clean, modern rooms Huge gym with state of the art equipment Great lobby with plenty of couches, tvs, Starbucks, bar and restaurant with tvs for sports watching

4

Zafar

8 Jul 2023

·

Stayed 1 night

It is difficult to get to. There is no parking for bathe hotel had have to park in a Metro Center parking lot. I was told that my chosen king bed room wasn’t available, I refused to anything else finally they found a room with king bed. The elevator didn’t work, we were stuck in it for 20 minutes. I was told that breakfast was open until 11 am. When we arrived at 9:55 am, we were told that breakfast would close in 5 minutes. The hotel has to fix many of these shortcomings.

10

Nytasha

31 Dec 2025

·

Stayed 3 nights

Parking is the only downside to this property but I would definitely stay there again!

10

LaKeisha

18 Feb 2024

·

Stayed 1 night

The only complaint I have is the parking. I wish it was on-site to enhance the experience. Otherwise, I was pleased and will be booking again the next time I am in Owings Mills.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is a strong point, with many noting fresh linens and spotless rooms. A smaller number reported missed housekeeping, dust, or lingering odors.

Related guest reviews

10

Kevin

23 Nov 2025

·

Stayed 3 nights

The room was very clean and fresh!

2

Gbenga

18 Nov 2025

·

Stayed 1 night

Staffs were not friendly at all and not polite . Room service also were sloppy in doing their job. Used towels and wash clothes were left in my room even after my room was said to be cleaned.

2

Laurie

10 Dec 2023

·

Stayed 2 nights

No cable service Unprofessional staff Housekeeping never cleaned room Nasty staff

8

Carmen

26 Dec 2022

·

Stayed 1 night

They didn’t clean my room even though I requested it at 8:30 am and returned at 11:15 pm. Had to go to lobby to get them. Too pricey for this kind of neglect.

10

Jessica

29 Jun 2024

·

Stayed 1 night

The location of this hotel was perfect for us. Free Parking is a plus. I have a F 150 and I am always worry about parking not a problem here. The hotel staff were friendly and cordial. From the moment I walked into the lobby, I noticed how spotless everything was. My room was immaculate and during this time the temperature outside was closer to 100 degrees and my room stayed cool the whole time.

10

Ashley

12 Dec 2025

·

Stayed 1 night

Sheets were fresh and linen clean. The room was cozy and warm. Shower and toilet cleaned well.

10

Jessica

23 Sept 2025

·

Stayed 1 night

Super clean and wonderful smelling hotel. Very nice staff at every encounter. One of the best places I have stayed.

4

Sandy

31 Jul 2025

·

Stayed 2 nights

I’ve stayed here a few times before and was looking forward to coming back. This time, I found the staff to be unfriendly and not helpful. They said since I booked my reservation through Expedia and not through Bonvoy they weren’t able to answer my questions about my booking. I also found my room to be not as clean as it had been in previous stays. It was very obvious that the floor had not been washed and the room had a strange odor. I ordered room service which was delivered without utensils. They never came back with utensils. Overall, I was very disappointed.

10

Darrius

8 Apr 2024

·

Stayed 1 night

Dust under the sofa

10

Patricia

22 Jun 2025

·

Stayed 1 night

A very clean, modern and comfortable hotel

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AI-generated summary based on recent guest reviews

Rooms

Rooms are modern, spacious, and comfortable. Some guests reported maintenance or comfort issues (e.g., lighting, refrigerators, showers, loud hallways, and varied mattress firmness).

Related guest reviews

6

Larry

10 Feb 2025

·

Stayed 2 nights

Great looking property with all the amenities, but missing on some key details. 1. This place needs a valet 24/7. There are two parking lots available. One covered and one not. They are both a considerable distance from the lobby, and the covered parking, which is preferable because of the weather conditions in Baltimore in February, is on the other side of a traffic circle. I was traveling alone so I had to park the car and take all the luggage with me, from the parking, across the busy traffic circle, to the lobby, in 30° rainy/icy weather. I find it strange they do not have a valet at the front for such a sizable and impressive property. 2. In room refrigerator did not work. I reported this to the front desk and they promptly sent an engineer with a replacement refrigerator, but that did not work either. Something wrong with the outlet. Calls again to the front desk resulted in them, telling me to give it a few hours to cool down. This did not happen. 3. No bar of soap at bathroom sink. 4. Towels are on the cheap side. 5. Mattress a little too firm. Overall it was clean, quiet, with spacious rooms.

10

Renia

28 Sept 2025

·

Stayed 1 night

Everything about the hotel accommodations was top tier. The area had various restaurant options and shops. The staff was friendly and knowledgeable. The room was spacious and comfortable. Loved everything about it and will definitely book it again.

10

Brandon

9 Feb 2025

·

Stayed 1 night

It was a great stay. The hotel is beautiful & in a great location for dinner, brunch, movies and light shopping. Our check-in was fast. Our room was clean, with the perfect layout and color palette for a romantic getaway. We will definitely be returning. Our only issues were that the lighting at the far left of the room by the window didn’t work. So it was a little dark that night & morning. Secondly our tv stopped displaying so maintenance had to be called. Minor interruptions but it would have been better to have an uninterrupted night.

8

Kimberly

27 May 2025

·

Stayed 1 night

Upon arrival to my room, there was a light on around the coffeepot. I searched everywhere for the switch to turn it off, but could not locate it. Needless to say, I didnt sleep very well that first night. It would have been a nice touch to have bottled water in the room.

10

Wendy

29 Oct 2024

·

Stayed 1 night

This Marriott is gorgeous and very modern. The room was very spacious and really clean. The check in was easy as well as the check out. The only issue I had was I called to check in early, as I had a wedding to attend and needed a place to get dressed. I called several times and the staff were not very accommodating and asked me to call back several times to see if they could accommodate my request. The woman acted like I was asking for a huge request and was very negative and told me we would be charged. As far as I know I was not charged. Just ridiculous that I was asked to call 3 times and then when I got there I checked right in.

6

Wayne

7 Oct 2024

·

Stayed 2 nights

Shower and the refrigerator didn’t work

10

Nadzeya

7 Jul 2025

·

Stayed 1 night

We traveled with a 4 month old and the stay was absolutely wonderful!! The only concern we had was the super soft beds because we have extra firm mattresses at home!! But I’d say it was a great success. We did have some hallway noise as we were right across from the elevators but we brought 2 heavy duty sound machines and it was a great thing we did!

6

Shari

23 Sept 2023

·

Stayed 2 nights

The hotel was nice, and it was near a lot of restaurants however, the front office staff were not very attentive, and if I wanted Wi-Fi, I had to pay for it. Other hotels I stayed at did not require payment for Wi-Fi.

10

Johnny

22 Mar 2023

·

Stayed 3 nights

Very clean, new hotel. Spacious beautiful rooms! Will stay here again on the next business trip!

8

Katrina

18 Jul 2024

·

Stayed 1 night

It was lovely. Comfortable design, cozy bed and spacious room. It mostly was quiet but there were times when children were running up and down the halls for quite a while. And there were a lot of slamming doors that kind of interfered with the quiet. It was nice for the most part. The Tillery needs a lot of work. There were only two people working and they seemed to be multitasking. I think they may be having some trouble finding help. The food was very disappointing and I would not recommend.

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AI-generated summary based on recent guest reviews

Service

Many describe staff as friendly and professional. However, recurring complaints mention long check in lines, slow or unhelpful responses, and difficulty reaching room service.

Related guest reviews

4

KIA

28 Feb 2023

·

Stayed 3 nights

30 minute checkin with a pre paid stay. Front desk clerk needs etiquette training.

10

Brenda

21 Aug 2024

·

Stayed 4 nights

Staff very friendly and accommodating

10

Irma

6 May 2024

·

Stayed 1 night

Every time I am in the area I stay at this Marriott. It does not disappoint. Rooms are clean and VERY spacious, bed is comfortable, staff is very courteous, helpful, and responsive to anything I needed.

10

Joy

14 Jul 2025

·

Stayed 2 nights

Staff was helpful and welcoming, room and facilities were clean, restaurant was great, hydration station and Starbucks are nice touches. Central location.

10

Marc

6 Dec 2023

·

Stayed 1 night

Friendly and professional check-in.

10

Amanda

28 Dec 2025

·

Stayed 1 night

Great hotel & staff, everyone was kind and professional.

2

James

13 Jun 2025

·

Stayed 1 night

Also waited 30 mins in line to check in as only 1 person at counter. Worst hotel ever in a terrible location.

10

Allen

10 Dec 2024

·

Stayed 1 night

Only issue that I had was not being able to check in right away due to the room not being ready. Other than that everything was outstanding.

4

Sandy

31 Jul 2025

·

Stayed 2 nights

I’ve stayed here a few times before and was looking forward to coming back. This time, I found the staff to be unfriendly and not helpful. They said since I booked my reservation through Expedia and not through Bonvoy they weren’t able to answer my questions about my booking. I also found my room to be not as clean as it had been in previous stays. It was very obvious that the floor had not been washed and the room had a strange odor. I ordered room service which was delivered without utensils. They never came back with utensils. Overall, I was very disappointed.

4

Karina

27 May 2025

·

Stayed 1 night

Room not available, front desk person, would not take our name and number to call us when the room became available. Was told no manager on duty until 3:00pm, was 1:30pm. Called for an additional blanket, was told they would bring it up, never came. Called again no answer.

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Location

Location is convenient and walkable, with plenty of dining, shopping, and a nearby Metro station; several guests noted a safe, pleasant area. One review criticized the location.

Related guest reviews

10

Deborah

12 Dec 2022

·

Stayed 4 nights

Great Location

10

Cassidy

19 Oct 2024

·

Stayed 1 night

Love this location

10

Cassidy

9 Nov 2024

·

Stayed 1 night

Love this location

10

Wendy

29 Oct 2024

·

Stayed 1 night

This Marriott is gorgeous and very modern. The room was very spacious and really clean. The check in was easy as well as the check out. The only issue I had was I called to check in early, as I had a wedding to attend and needed a place to get dressed. I called several times and the staff were not very accommodating and asked me to call back several times to see if they could accommodate my request. The woman acted like I was asking for a huge request and was very negative and told me we would be charged. As far as I know I was not charged. Just ridiculous that I was asked to call 3 times and then when I got there I checked right in.

2

James

13 Jun 2025

·

Stayed 1 night

Also waited 30 mins in line to check in as only 1 person at counter. Worst hotel ever in a terrible location.

10

Stacey

28 Apr 2023

·

Stayed 1 night

Very nice, clean and location is great

10

Shelise

11 Mar 2025

·

Stayed 1 night

Area has everything you need from dining to the movies. Great location and very accommodating.

10

Corinn

27 May 2025

·

Stayed 1 night

I stay here a lot!!! It is one of my favorite places!!! Staff, cleanliness, ambiance, surrounding areas, food, amenities, Safety, easy walking distance to everything you need!!! Subway station is just across the street!!! Library near by!!!? Shopping nearby!!! Beautiful quiet surroundings!!! Everything about this property is amazing!!! 🌟🌟🌟🌟🌟❤️

10

Shawn

10 Mar 2025

·

Stayed 1 night

Great property and close to many amenities.

10

Dr. Hugh

10 Mar 2025

·

Stayed 2 nights

The Hotel is located in a beautiful community. It was very modern, very clean and there were lots of dining options.

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Dining

On site options are convenient and sometimes praised, but food quality and service are inconsistent, and room service can be hard to reach; many guests also appreciate the plentiful restaurants nearby.

Related guest reviews

10

Joy

14 Jul 2025

·

Stayed 2 nights

Staff was helpful and welcoming, room and facilities were clean, restaurant was great, hydration station and Starbucks are nice touches. Central location.

10

Frances

23 Sept 2025

·

Stayed 1 night

Great room, great food.

10

david

14 Oct 2025

·

Stayed 1 night

Parking area was safe. Drink/food options were plentiful

10

Sanna

13 Apr 2023

·

Stayed 1 night

We were so glad to have a nice place to eat when we arrived late and our server was very sweet.

10

Sylvie

18 Oct 2024

·

Stayed 1 night

Great hotel - great room - but it was impossible to connect to room service so we used DoorDash instead. Very comfortable stay

10

Samantha

30 Dec 2022

·

Stayed 4 nights

Love the upscale vibe and the room and lobby design. Very friendly staff. Great bar and restaurant options Convenient to plenty of spots in walking distance. Perfect hideaway for the holidays.

4

Zafar

8 Jul 2023

·

Stayed 1 night

It is difficult to get to. There is no parking for bathe hotel had have to park in a Metro Center parking lot. I was told that my chosen king bed room wasn’t available, I refused to anything else finally they found a room with king bed. The elevator didn’t work, we were stuck in it for 20 minutes. I was told that breakfast was open until 11 am. When we arrived at 9:55 am, we were told that breakfast would close in 5 minutes. The hotel has to fix many of these shortcomings.

10

Nathena

28 Jun 2024

·

Stayed 3 nights

With me coming from Houston Texas: the only thing that gets a zero to 1 star was the food at the hotel because it was was well put together but nasty, flavorless, small portioned, and over priced....but to each there own*

4

Sandy

31 Jul 2025

·

Stayed 2 nights

I’ve stayed here a few times before and was looking forward to coming back. This time, I found the staff to be unfriendly and not helpful. They said since I booked my reservation through Expedia and not through Bonvoy they weren’t able to answer my questions about my booking. I also found my room to be not as clean as it had been in previous stays. It was very obvious that the floor had not been washed and the room had a strange odor. I ordered room service which was delivered without utensils. They never came back with utensils. Overall, I was very disappointed.

8

Katrina

18 Jul 2024

·

Stayed 1 night

It was lovely. Comfortable design, cozy bed and spacious room. It mostly was quiet but there were times when children were running up and down the halls for quite a while. And there were a lot of slamming doors that kind of interfered with the quiet. It was nice for the most part. The Tillery needs a lot of work. There were only two people working and they seemed to be multitasking. I think they may be having some trouble finding help. The food was very disappointing and I would not recommend.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$157
February	US$177
March	US$211
April	US$205
May	US$233
June	US$246
July	US$217
August	US$245
September	US$206
October	US$188
November	US$194
December	US$159

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $198	17 $174	18 $216	19
20 $181	21 $181	22 $441	23	24 $233	25 $257	26 $267
27 $177	28 $200	29 $231	30 $231

Su	Mo	Tu	We	Th	Fr	Sa
				1 $186	2 $215	3
4 $200	5 $200	6 $231	7 $231	8 $200	9 $401	10 $567
11 $193	12 $187	13 $196	14 $206	15 $187	16 $381	17 $327
18 $169	19 $178	20 $178	21 $200	22 $169	23 $215	24
25 $169	26 $169	27 $200	28 $178	29 $169	30 $205	31 $205

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed (Hearing Accessible)

Room, 2 Queen Beds

Room, 2 Queen Beds (Hearing Accessible)

Room, 1 King Bed

Deluxe Room, 1 King Bed, Corner

Room, 1 King Bed (Mobility Hearing Access, Roll-In Shower)

Deluxe Room, 2 Queen Beds, Corner

Room, 1 King Bed with Sofa Bed

Guest reviews

Superb

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Marriott Owings Mills Metro Centre

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Prices for upcoming dates