Cristalino Lagoon Front Hotel, Restaurant & SPA - Adults Only
US$156
/ night
Avg. for November
Prices for Cristalino Lagoon Front Hotel, Restaurant & SPA - Adults Only
Select dates to see prices and availability
US$156
/ night
Avg. for November
Monthly average prices
Nightly prices at Cristalino Lagoon Front Hotel, Restaurant & SPA - Adults Only average US$128 in the cheapest month (October) and US$175 in the most expensive month (January), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$175 |
| February | US$175 |
| March | US$166 |
| April | US$155 |
| May | US$136 |
| June | US$130 |
| July | US$142 |
| August | US$157 |
| September | US$138 |
| October | US$128 |
| November | US$156 |
| December | US$173 |
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Nov · US$156
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Most expensive: January (~US$175)
Cheapest: October (~US$128)
About this property
Pamper yourself with a visit to the spa, which offers massages and body treatments. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a hair salon.
Amenities
Pamper yourself with a visit to the spa, which offers massages and body treatments. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a hair salon.
Business amenities
Featured amenities include a 24-hour front desk and multilingual staff. Free self parking is available onsite.
Dining
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily from 7:30 AM to 11:30 AM for a fee.
Rooms
Make yourself at home in one of the 20 air-conditioned rooms featuring minibars and espresso makers. Your Tempur-Pedic bed comes with premium bedding. 32-inch Smart televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Location
When you stay at Cristalino Lagoon Front Hotel Restaurant & SPA - Adults Only in Bacalar, you'll be on a lake, a 1-minute drive from Lake Bacalar and 6 minutes from Laguna Bacalar Ecological Park. This luxury hotel is 0.6 mi (0.9 km) from Cenote Esmeralda and 0.9 mi (1.4 km) from Cenote Negro.
What's nearby
Lake Bacalar(0.1 Miles)
Cenote Esmeralda(0.3 Miles)
Cenote Cocalitos(0.8 Miles)
Cenote Negro(0.9 Miles)
Cenote Azul(1.1 Miles)
Municipal Spa of Bacalar(1.3 Miles)
Fort of San Felipe(1.7 Miles)
Zócalo(1.7 Miles)
Laguna Bacalar Ecological Park(2 Miles)
Ecopark Bacalar(2.3 Miles)
Polytechnic University of Bacalar(4.2 Miles)
Laguna Milagros(17.1 Miles)
Santuario del Manati(24.2 Miles)
Dr. Alfredo Barrera Marin Botanical Garden(24.2 Miles)
Payo Obispo Zoo(24.3 Miles)
Chetumal, Quintana Roo (CTM-Chetumal Intl.)(23.5 Miles)
Corozal (CZH)(30.7 Miles)
Parking
Airport shuttle
Restaurant
Swimming pool
Room service
Tour desk
Location
511 Costera, Bacalar, Quintana Roo, Mexico
Lake Bacalar (0.1 Miles)
Cenote Esmeralda (0.3 Miles)
Cenote Cocalitos (0.8 Miles)
Cenote Negro (0.9 Miles)
Cenote Azul (1.1 Miles)
Municipal Spa of Bacalar (1.3 Miles)
Room options
9
Junior Suite Partial Lagoon View
Room details
1 Extra-Large Double Bed
Sleeps 2
484 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
5
Deluxe Double Partial Lagoon View
Room details
2 Double Beds
Sleeps 2
484 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
6
Deluxe King Size Partial Lagoon View
Room details
1 Extra-Large Double Bed
Sleeps 2
484 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
6
Deluxe King Size Front Lagoon View
Room details
1 Extra-Large Double Bed
Sleeps 2
484 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
Guest reviews of Cristalino Lagoon Front Hotel, Restaurant & SPA - Adults Only
9.3
Superb
Based on 255 verified reviews
What guests think
AI-generated summary based on recent guest reviews
At Cristalino Lagoon Front Hotel, Restaurant & Spa, guests highlight the beautiful lagoonfront setting, peaceful atmosphere, attentive staff, and very clean, modern spaces, while recurring critiques cite strict house rules, uneven restaurant value, and occasional air-conditioning control or humidity issues.
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What guests think
At Cristalino Lagoon Front Hotel, Restaurant & Spa, guests highlight the beautiful lagoonfront setting, peaceful atmosphere, attentive staff, and very clean, modern spaces, while recurring critiques cite strict house rules, uneven restaurant value, and occasional air-conditioning control or humidity issues.
Direct lagoon access, multiple docks and two heated pools stand out, with free kayaks and paddleboards widely appreciated. Rooms are modern and comfortable, many spacious with standout lagoon views, though a few mention small layouts or cloudy windows. The location is a short taxi or longer walk from town and suits travelers seeking a quiet, adults only stay.
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AI-generated summary based on recent guest reviews
Facilities
Direct lagoon access with multiple docks and two heated pools is a highlight; guests appreciate included kayaks and paddleboards. A few note limited spa availability.
Related guest reviews
10
MARCO
25 Apr 2025
·
Stayed 7 nights
Loved everything about the property. It was right on the lake and they had paddle boards and kayaks available for guests at no cost. Had a great vacation and will definitely return. Highly recommended.
Loved everything about the property. It was right on the lake and they had paddle boards and kayaks available for guests at no cost. Had a great vacation and will definitely return. Highly recommended.
10
Angelica
18 Aug 2024
·
Stayed 3 nights
The property was beautiful, 2 pools, 3 piers with stairs to go into the lagoon, an excellent restaurant in a nice safe location
The property was beautiful, 2 pools, 3 piers with stairs to go into the lagoon, an excellent restaurant in a nice safe location
10
Pamela
16 Dec 2024
·
Stayed 2 nights
Excellent service and beautiful property! Loved that we could use paddle boards and kayaks! Amazing stay!
Excellent service and beautiful property! Loved that we could use paddle boards and kayaks! Amazing stay!
10
Leonardo
24 Apr 2025
·
Stayed 2 nights
Estuvimos por 4 noches y 5 días y nuestra estancia fue increíble, desde el primer día llegando a la hab., lo limpia y cómoda que se veía. Las áreas públicas como la alberca muy cómodas. El deck para acceder a la laguna y la vista desde ella fue increíble. Sin duda estamos pensando en volver a Bacalar y nos hospedaremos nuevamente con ellos.
Estuvimos por 4 noches y 5 días y nuestra estancia fue increíble, desde el primer día llegando a la hab., lo limpia y cómoda que se veía. Las áreas públicas como la alberca muy cómodas. El deck para acceder a la laguna y la vista desde ella fue increíble. Sin duda estamos pensando en volver a Bacalar y nos hospedaremos nuevamente con ellos.
10
Cecile
8 Dec 2024
·
Stayed 3 nights
This hotel is absolutely amazing. Peaceful, wonderful service, and dock access to the lake with comfortable chairs. The restaurant was wonderful and all the staff were lovely. Bonus is that the hotel lets your borrow kayaks and paddle boards!
This hotel is absolutely amazing. Peaceful, wonderful service, and dock access to the lake with comfortable chairs. The restaurant was wonderful and all the staff were lovely. Bonus is that the hotel lets your borrow kayaks and paddle boards!
10
Ramon
27 Jul 2024
·
Stayed 2 nights
New Hotel. Very clean, nice views, nice pools, acces to lake, kayas availabe-included
New Hotel. Very clean, nice views, nice pools, acces to lake, kayas availabe-included
10
G Brent
25 Jan 2025
·
Stayed 3 nights
Beautiful new (one year old) hotel. Many other waterfront hotels are not aging well. Well maintained. Helpful friendly staff. Room service by request or towel renewal only by request. Excellent AC but need to request day/night changes. Lots of lounges around two pools and docks over water. Good restaurant but music was very loud for dinner ambience. 30 minute walk or inexpensive taxi to town center. SUGGESTION: need a water refill unit (at reception) to reduce plastic bottle usage.
Beautiful new (one year old) hotel. Many other waterfront hotels are not aging well. Well maintained. Helpful friendly staff. Room service by request or towel renewal only by request. Excellent AC but need to request day/night changes. Lots of lounges around two pools and docks over water. Good restaurant but music was very loud for dinner ambience. 30 minute walk or inexpensive taxi to town center. SUGGESTION: need a water refill unit (at reception) to reduce plastic bottle usage.
10
Giovanni
30 Nov 2025
·
Stayed 4 nights
I did three different resorts at three different cities. Bacalar Playa Del Carmen and Cancun. My favorite resort was Cristalino by far. The front desk were so nice very kind great service and always smiling. The food was cultural and very delicious. The view you get while eating at the restaurant on site is the best! The pool was warm so when it was chilly it was great. The lagoon view from my room was great. The house keepers were great! They left my room spotless every time. The transportation was easy they order you a taxi, with in 5 to 10 minutes he was outside. The room service was fast and easy, your food was in your room with in 20 to 25 minutes. Close to the city but far enough for it to be peaceful and quite. I recommend this place 5 out of 5.
I did three different resorts at three different cities. Bacalar Playa Del Carmen and Cancun. My favorite resort was Cristalino by far. The front desk were so nice very kind great service and always smiling. The food was cultural and very delicious. The view you get while eating at the restaurant on site is the best! The pool was warm so when it was chilly it was great. The lagoon view from my room was great. The house keepers were great! They left my room spotless every time. The transportation was easy they order you a taxi, with in 5 to 10 minutes he was outside. The room service was fast and easy, your food was in your room with in 20 to 25 minutes. Close to the city but far enough for it to be peaceful and quite. I recommend this place 5 out of 5.
10
Jody
30 Mar 2025
·
Stayed 4 nights
A Experience at Cristalino – The Best Hotel in Bacalar! Cristalino exceeded all my expectations! From the moment we arrived, the customer service at check-in and in the restaurant was outstanding. The hotel is safe, quiet, and incredibly relaxing, making it the perfect getaway. The rooms were comfortable, the food was excellent, and the overall atmosphere was just what we were looking for. One of the highlights was the easy access to the water—you can literally walk in and reach a boat tour hotspot. Plus, they provide kayaks, which made exploring the lagoon even more enjoyable. We didn’t know it at first, but this property actually sits on one of the seven cenotes in the Bacalar Lagoon, which made our stay even more special. The location is also ideal—just a short 5-minute drive to the center of Bacalar, where you’ll find great restaurants and shopping. I was told multiple times that this is the best hotel in Bacalar, and they absolutely delivered. I will definitely be returning!
A Experience at Cristalino – The Best Hotel in Bacalar! Cristalino exceeded all my expectations! From the moment we arrived, the customer service at check-in and in the restaurant was outstanding. The hotel is safe, quiet, and incredibly relaxing, making it the perfect getaway. The rooms were comfortable, the food was excellent, and the overall atmosphere was just what we were looking for. One of the highlights was the easy access to the water—you can literally walk in and reach a boat tour hotspot. Plus, they provide kayaks, which made exploring the lagoon even more enjoyable. We didn’t know it at first, but this property actually sits on one of the seven cenotes in the Bacalar Lagoon, which made our stay even more special. The location is also ideal—just a short 5-minute drive to the center of Bacalar, where you’ll find great restaurants and shopping. I was told multiple times that this is the best hotel in Bacalar, and they absolutely delivered. I will definitely be returning!
10
Claude
13 Feb 2025
·
Stayed 4 nights
This is one of the nicest small hotels we haved stayed at. The swimming in the lagoon was spectacular. The pool was refreshing. The food was very good. The staff throughout the whole hotel was excellent. There is a coffee maker in the room BUT they charge for the coffee pods. The only thing I would request is that the coffee is included in the price of the room. If you are looking for the best hotel on Lake Bacalar, look no further.
This is one of the nicest small hotels we haved stayed at. The swimming in the lagoon was spectacular. The pool was refreshing. The food was very good. The staff throughout the whole hotel was excellent. There is a coffee maker in the room BUT they charge for the coffee pods. The only thing I would request is that the coffee is included in the price of the room. If you are looking for the best hotel on Lake Bacalar, look no further.
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness is praised across rooms and common areas, with housekeeping and turndown frequently noted. A few mention issues like hair left after cleaning or floors that stayed damp.
Related guest reviews
8
Lorena
23 Jun 2025
·
Stayed 1 night
Todo excelente. Lugar muy lindo y limpio. El personal siper amable. Muchos detalles y amenidades
Todo excelente. Lugar muy lindo y limpio. El personal siper amable. Muchos detalles y amenidades
10
Cary
3 Mar 2025
·
Stayed 2 nights
Beautiful property. Spacious room with great amenities and amazing view. Staff was warm and accommodating. Very clean and great location.
Beautiful property. Spacious room with great amenities and amazing view. Staff was warm and accommodating. Very clean and great location.
10
Pedro Mijail Cruz
12 Oct 2025
·
Stayed 8 nights
Aire acondicionado, habitación limpia, cortesías desde el primer minuto, propia planta de luz y un servicio excepcional por todos y cada uno de los colaboradores.
Aire acondicionado, habitación limpia, cortesías desde el primer minuto, propia planta de luz y un servicio excepcional por todos y cada uno de los colaboradores.
10
Leonardo
24 Apr 2025
·
Stayed 2 nights
Estuvimos por 4 noches y 5 días y nuestra estancia fue increíble, desde el primer día llegando a la hab., lo limpia y cómoda que se veía. Las áreas públicas como la alberca muy cómodas. El deck para acceder a la laguna y la vista desde ella fue increíble. Sin duda estamos pensando en volver a Bacalar y nos hospedaremos nuevamente con ellos.
Estuvimos por 4 noches y 5 días y nuestra estancia fue increíble, desde el primer día llegando a la hab., lo limpia y cómoda que se veía. Las áreas públicas como la alberca muy cómodas. El deck para acceder a la laguna y la vista desde ella fue increíble. Sin duda estamos pensando en volver a Bacalar y nos hospedaremos nuevamente con ellos.
10
Ivy
15 Sept 2025
·
Stayed 3 nights
Impeccable amenities, very friendly staff, awesome location right in front of the lagoon. Clean and specious room with excellent views! Loved everything from the moment of arrival!
Impeccable amenities, very friendly staff, awesome location right in front of the lagoon. Clean and specious room with excellent views! Loved everything from the moment of arrival!
10
Randy
15 Jun 2024
·
Stayed 1 night
Beautiful, new, clean
Beautiful, new, clean
10
Giovanni
30 Nov 2025
·
Stayed 4 nights
I did three different resorts at three different cities. Bacalar Playa Del Carmen and Cancun. My favorite resort was Cristalino by far. The front desk were so nice very kind great service and always smiling. The food was cultural and very delicious. The view you get while eating at the restaurant on site is the best! The pool was warm so when it was chilly it was great. The lagoon view from my room was great. The house keepers were great! They left my room spotless every time. The transportation was easy they order you a taxi, with in 5 to 10 minutes he was outside. The room service was fast and easy, your food was in your room with in 20 to 25 minutes. Close to the city but far enough for it to be peaceful and quite. I recommend this place 5 out of 5.
I did three different resorts at three different cities. Bacalar Playa Del Carmen and Cancun. My favorite resort was Cristalino by far. The front desk were so nice very kind great service and always smiling. The food was cultural and very delicious. The view you get while eating at the restaurant on site is the best! The pool was warm so when it was chilly it was great. The lagoon view from my room was great. The house keepers were great! They left my room spotless every time. The transportation was easy they order you a taxi, with in 5 to 10 minutes he was outside. The room service was fast and easy, your food was in your room with in 20 to 25 minutes. Close to the city but far enough for it to be peaceful and quite. I recommend this place 5 out of 5.
6
Jesus
2 Nov 2024
·
Stayed 3 nights
Instalaciones muy bien, personal atento. Servicios de limpieza pueden mejorar la habitación tenia múltiples cabellos en el piso a pesar de estar recién hecho el aseo… Servicio de habitación no disponible por lluvia…
Instalaciones muy bien, personal atento. Servicios de limpieza pueden mejorar la habitación tenia múltiples cabellos en el piso a pesar de estar recién hecho el aseo… Servicio de habitación no disponible por lluvia…
10
Tommy
12 Nov 2024
·
Stayed 2 nights
Our stay at Cristalino Lagon Hotel was a very enjoyable experience. The Hotel Staff was amazing and got what ever we wanted immediately. The resturant was exceptional both in quality and service. The cleanliness in the rooms, the grounds, and property excelled. We were left believing people here really care about their guests.
Our stay at Cristalino Lagon Hotel was a very enjoyable experience. The Hotel Staff was amazing and got what ever we wanted immediately. The resturant was exceptional both in quality and service. The cleanliness in the rooms, the grounds, and property excelled. We were left believing people here really care about their guests.
10
Carina
25 Aug 2025
·
Stayed 2 nights
Our stay at Cristalino Lagoon Front Hotel Restaurant & SPA was absolutely wonderful. The property is stunning, with breathtaking views of the lagoon that create a peaceful and relaxing atmosphere. Everything was spotless – the rooms, common areas, and pool were all kept immaculately clean, which really added to the comfort of our stay. The staff went above and beyond to make us feel welcome. From the warm check-in experience to the attentive service throughout our stay, every interaction was friendly, professional, and genuine. They were always available to answer questions or provide recommendations, and their hospitality made us feel truly cared for. We also loved the on-site restaurant. The food was fresh, beautifully presented, and offered a nice variety of dishes alittle overpriced but delicious food and nice presentation. It was a highlight of our stay to enjoy delicious meals while overlooking the lagoon. Overall, Cristalino Lagoon Front Hotel exceeded our expectations in every way. It’s the perfect mix of comfort, beauty, and outstanding service. We highly recommend this hotel and would definitely return!
Our stay at Cristalino Lagoon Front Hotel Restaurant & SPA was absolutely wonderful. The property is stunning, with breathtaking views of the lagoon that create a peaceful and relaxing atmosphere. Everything was spotless – the rooms, common areas, and pool were all kept immaculately clean, which really added to the comfort of our stay. The staff went above and beyond to make us feel welcome. From the warm check-in experience to the attentive service throughout our stay, every interaction was friendly, professional, and genuine. They were always available to answer questions or provide recommendations, and their hospitality made us feel truly cared for. We also loved the on-site restaurant. The food was fresh, beautifully presented, and offered a nice variety of dishes alittle overpriced but delicious food and nice presentation. It was a highlight of our stay to enjoy delicious meals while overlooking the lagoon. Overall, Cristalino Lagoon Front Hotel exceeded our expectations in every way. It’s the perfect mix of comfort, beauty, and outstanding service. We highly recommend this hotel and would definitely return!
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AI-generated summary based on recent guest reviews
Rooms
Rooms are modern and comfortable, many spacious with standout lagoon views. Some guests report small layouts, cloudy view windows, humidity, or AC settings controlled by staff.
Related guest reviews
8
Ron
22 Feb 2025
·
Stayed 3 nights
We enjoyed everything about the property except the windows facing the view were cloudy.
We enjoyed everything about the property except the windows facing the view were cloudy.
10
Cary
3 Mar 2025
·
Stayed 2 nights
Beautiful property. Spacious room with great amenities and amazing view. Staff was warm and accommodating. Very clean and great location.
Beautiful property. Spacious room with great amenities and amazing view. Staff was warm and accommodating. Very clean and great location.
8
Juan Pablo
21 Oct 2025
·
Stayed 1 night
The rooms were way better than expected — cozy and nice. The A/C didn’t work properly, but overall, it was a good stay. The staff was friendly, though a bit bossy. If I may share some honest feedback, I felt overwhelmed by the number of rules and restrictions. They made us sign documents, followed up repeatedly via WhatsApp… I’m not sure what kind of guests they usually get that would justify this approach, but personally, I’m not used to being bossed around — and I didn’t enjoy that part at all.
The rooms were way better than expected — cozy and nice. The A/C didn’t work properly, but overall, it was a good stay. The staff was friendly, though a bit bossy. If I may share some honest feedback, I felt overwhelmed by the number of rules and restrictions. They made us sign documents, followed up repeatedly via WhatsApp… I’m not sure what kind of guests they usually get that would justify this approach, but personally, I’m not used to being bossed around — and I didn’t enjoy that part at all.
10
jamillet
6 Apr 2025
·
Stayed 3 nights
Stayed here for the first time and it was beautiful. Great food and drinks. Room was small but nice with a great view of the pool and lagoon. Staff were very friendly and helpful. The reception staff had great service and offered a great welcoming atmosphere.
Stayed here for the first time and it was beautiful. Great food and drinks. Room was small but nice with a great view of the pool and lagoon. Staff were very friendly and helpful. The reception staff had great service and offered a great welcoming atmosphere.
10
Ivy
15 Sept 2025
·
Stayed 3 nights
Impeccable amenities, very friendly staff, awesome location right in front of the lagoon. Clean and specious room with excellent views! Loved everything from the moment of arrival!
Impeccable amenities, very friendly staff, awesome location right in front of the lagoon. Clean and specious room with excellent views! Loved everything from the moment of arrival!
8
Ryan
22 Oct 2025
·
Stayed 1 night
Everything was great except we xouldnt get anything or the floor in the room to dry even in the morning, tried the fan, a/c, left both doors open... also a/c doednt go below 23 degrees.
Everything was great except we xouldnt get anything or the floor in the room to dry even in the morning, tried the fan, a/c, left both doors open... also a/c doednt go below 23 degrees.
10
Brenda Fabiola
12 Oct 2025
·
Stayed 2 nights
Todo en excelente estado, la cama super cómoda
Todo en excelente estado, la cama super cómoda
8
Paola
21 Feb 2025
·
Stayed 3 nights
nos fue muy bien solo sugiriria un jacuzzi y el cuarto estaba un poco humedo el aire hacia un poco de ruido
nos fue muy bien solo sugiriria un jacuzzi y el cuarto estaba un poco humedo el aire hacia un poco de ruido
10
Amber
24 Jul 2024
·
Stayed 4 nights
This property and the service that we received were magnificent. The staff were glorious and attentive, with great amenities available. The spa only had one therapist so we had to stagger appointments, but not a big deal. We had some pool side snacks and ordered dinner from room service one night. The food & cocktails were spectacular. Very convenient to town, but also has everything you need. A few other resorts & restaurants are within walking distance as well. Property is new and clean. The beds were incredibly comfortable. Rooms were spacious & well designed, including rainfall shower, extra counter space, large balcony, great air con & hot water.
This property and the service that we received were magnificent. The staff were glorious and attentive, with great amenities available. The spa only had one therapist so we had to stagger appointments, but not a big deal. We had some pool side snacks and ordered dinner from room service one night. The food & cocktails were spectacular. Very convenient to town, but also has everything you need. A few other resorts & restaurants are within walking distance as well. Property is new and clean. The beds were incredibly comfortable. Rooms were spacious & well designed, including rainfall shower, extra counter space, large balcony, great air con & hot water.
10
Jesus
28 Aug 2025
·
Stayed 1 night
New , amazing rooms clean and comfort . AC is amazing
New , amazing rooms clean and comfort . AC is amazing
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AI-generated summary based on recent guest reviews
Service
Staff are widely described as friendly, attentive, and responsive via WhatsApp, with quick taxi help and thoughtful turndown. Several note strict rules/contracts, occasional booking or activity lapses, and uneven bar service.
Related guest reviews
2
jose salim
11 Aug 2025
·
Stayed 5 nights
Tengan cuidado con este hotel. Terrible experiencia con el trato en este Hotel ya que con engaños nos robaron el dinero pagado por la estancia. Mi error, no haber leído la letra chiquita y llegue con un bebe de 1 año. Tenia reservadas dos habitaciones, en cuanto vieron al bebe, inició el mal trato, cortantes me dijeron que no aceptaban niños y que pidiera mi reembolso a Expedia, me retiraron el agua que me habían dado y me urgieron a irme. Tramite mi reembolso con Expedia y el hotel se negó a hacer la devolución de los 2,331.88 USD que pagué. No me regresaron un solo dólar, se robaron todo mi dinero.
Tengan cuidado con este hotel. Terrible experiencia con el trato en este Hotel ya que con engaños nos robaron el dinero pagado por la estancia. Mi error, no haber leído la letra chiquita y llegue con un bebe de 1 año. Tenia reservadas dos habitaciones, en cuanto vieron al bebe, inició el mal trato, cortantes me dijeron que no aceptaban niños y que pidiera mi reembolso a Expedia, me retiraron el agua que me habían dado y me urgieron a irme. Tramite mi reembolso con Expedia y el hotel se negó a hacer la devolución de los 2,331.88 USD que pagué. No me regresaron un solo dólar, se robaron todo mi dinero.
10
Carlos
5 Oct 2024
·
Stayed 3 nights
Everything was beautiful, the pools clean and warm, the food and service was incredible, great service. Betza at the front desk was very kind and helpful, the other person at the font desk when we were leaving not so much, kinda hostile and in bad mood.
Everything was beautiful, the pools clean and warm, the food and service was incredible, great service. Betza at the front desk was very kind and helpful, the other person at the font desk when we were leaving not so much, kinda hostile and in bad mood.
8
Juan Pablo
21 Oct 2025
·
Stayed 1 night
The rooms were way better than expected — cozy and nice. The A/C didn’t work properly, but overall, it was a good stay. The staff was friendly, though a bit bossy. If I may share some honest feedback, I felt overwhelmed by the number of rules and restrictions. They made us sign documents, followed up repeatedly via WhatsApp… I’m not sure what kind of guests they usually get that would justify this approach, but personally, I’m not used to being bossed around — and I didn’t enjoy that part at all.
The rooms were way better than expected — cozy and nice. The A/C didn’t work properly, but overall, it was a good stay. The staff was friendly, though a bit bossy. If I may share some honest feedback, I felt overwhelmed by the number of rules and restrictions. They made us sign documents, followed up repeatedly via WhatsApp… I’m not sure what kind of guests they usually get that would justify this approach, but personally, I’m not used to being bossed around — and I didn’t enjoy that part at all.
10
Joseph
15 Sept 2025
·
Stayed 4 nights
Very friendly staff. We loved the women at the front desk and Esperanza and Ciel in the restaurant. Housekeeping and the turn down service added to an enjoyable experience behind the scenes.
Very friendly staff. We loved the women at the front desk and Esperanza and Ciel in the restaurant. Housekeeping and the turn down service added to an enjoyable experience behind the scenes.
10
DANIELA
21 Sept 2025
·
Stayed 5 nights
La ubicación es perfecta porque está al frente de la laguna en una zona donde es fácil nadar, además te dan paddleboards y kayak. El servicio es excelente porque crean un WhatsApp donde puedes escribirles 24 horas. La comida del restaurante es riquísima. Tienen que probar la hamburguesa smashed y el rissoto. Excelente atención de esperanza. Te llevan la comida y tragos al muelle. Todavía no tiene spa pero tendrá desde fines de octubre así que eso será un plus. Es relajante, no tiene discoteca ni bar con música pero creo que la vibra de Bacalar es así porque buscamos y no encontramos. Además te ayudan a contactar taxis y tours. No tienen tours propios pero nos ayudaron con todo. Volvería de todas maneras.
La ubicación es perfecta porque está al frente de la laguna en una zona donde es fácil nadar, además te dan paddleboards y kayak. El servicio es excelente porque crean un WhatsApp donde puedes escribirles 24 horas. La comida del restaurante es riquísima. Tienen que probar la hamburguesa smashed y el rissoto. Excelente atención de esperanza. Te llevan la comida y tragos al muelle. Todavía no tiene spa pero tendrá desde fines de octubre así que eso será un plus. Es relajante, no tiene discoteca ni bar con música pero creo que la vibra de Bacalar es así porque buscamos y no encontramos. Además te ayudan a contactar taxis y tours. No tienen tours propios pero nos ayudaron con todo. Volvería de todas maneras.
8
Hector
25 Mar 2025
·
Stayed 2 nights
We asked for a kayak and never was it provided. They also booked us in the wrong sailing tour.
We asked for a kayak and never was it provided. They also booked us in the wrong sailing tour.
10
Juan manuel
10 Dec 2024
·
Stayed 2 nights
Todo excelente, un hotel muy bien ubicado y con buenas calidades, el servicio de cocina y recepción muy bueno, el servicio de bar muy flojo, las 2 meseras bien, los meseros muy malos, no saben cuáles son sus funciones, más pendientes del celular que del servicio! Jardinería espectacular!!
Todo excelente, un hotel muy bien ubicado y con buenas calidades, el servicio de cocina y recepción muy bueno, el servicio de bar muy flojo, las 2 meseras bien, los meseros muy malos, no saben cuáles son sus funciones, más pendientes del celular que del servicio! Jardinería espectacular!!
10
Giovanni
30 Nov 2025
·
Stayed 4 nights
I did three different resorts at three different cities. Bacalar Playa Del Carmen and Cancun. My favorite resort was Cristalino by far. The front desk were so nice very kind great service and always smiling. The food was cultural and very delicious. The view you get while eating at the restaurant on site is the best! The pool was warm so when it was chilly it was great. The lagoon view from my room was great. The house keepers were great! They left my room spotless every time. The transportation was easy they order you a taxi, with in 5 to 10 minutes he was outside. The room service was fast and easy, your food was in your room with in 20 to 25 minutes. Close to the city but far enough for it to be peaceful and quite. I recommend this place 5 out of 5.
I did three different resorts at three different cities. Bacalar Playa Del Carmen and Cancun. My favorite resort was Cristalino by far. The front desk were so nice very kind great service and always smiling. The food was cultural and very delicious. The view you get while eating at the restaurant on site is the best! The pool was warm so when it was chilly it was great. The lagoon view from my room was great. The house keepers were great! They left my room spotless every time. The transportation was easy they order you a taxi, with in 5 to 10 minutes he was outside. The room service was fast and easy, your food was in your room with in 20 to 25 minutes. Close to the city but far enough for it to be peaceful and quite. I recommend this place 5 out of 5.
8
Heather
27 Nov 2025
·
Stayed 3 nights
Very clean, attentive service, beautiful docks and views. Gorgeous property and people. Lovely check-in service but involved a long contract of rules and threats of additional charges which made me anxious. Only given 1 plastic room key between the two of us and told we would be charged if it was lost. Didn’t love the restaurant food at all (seafood soup was akin to licking a salt block, avocado toast was on a soggy sweet bread). My husband’s rum and cola cost 400 pesos for 2 ounces of rum plus another 75 pesos for a little bit of coke (about $40 Canadian). The equivalent of buying a bottle of each.
Very clean, attentive service, beautiful docks and views. Gorgeous property and people. Lovely check-in service but involved a long contract of rules and threats of additional charges which made me anxious. Only given 1 plastic room key between the two of us and told we would be charged if it was lost. Didn’t love the restaurant food at all (seafood soup was akin to licking a salt block, avocado toast was on a soggy sweet bread). My husband’s rum and cola cost 400 pesos for 2 ounces of rum plus another 75 pesos for a little bit of coke (about $40 Canadian). The equivalent of buying a bottle of each.
10
Tommy
12 Nov 2024
·
Stayed 2 nights
Our stay at Cristalino Lagon Hotel was a very enjoyable experience. The Hotel Staff was amazing and got what ever we wanted immediately. The resturant was exceptional both in quality and service. The cleanliness in the rooms, the grounds, and property excelled. We were left believing people here really care about their guests.
Our stay at Cristalino Lagon Hotel was a very enjoyable experience. The Hotel Staff was amazing and got what ever we wanted immediately. The resturant was exceptional both in quality and service. The cleanliness in the rooms, the grounds, and property excelled. We were left believing people here really care about their guests.
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AI-generated summary based on recent guest reviews
Location
Excellent waterfront position beside cenotes in a calm area with easy swimming and views; town is a short taxi ride or a longer walk. Suits travelers seeking a quiet setting.
Related guest reviews
10
Brianna
17 Aug 2024
·
Stayed 3 nights
Gorgeous hotel right on the lagoon. The staff were attentive and friendly. We enjoyed our stay. Only thing I would mention is they should have bikes to rent. We had to spend money on taxis every time we wanted to go to centro Bacalar. But other than that the stay was perfecto!
Gorgeous hotel right on the lagoon. The staff were attentive and friendly. We enjoyed our stay. Only thing I would mention is they should have bikes to rent. We had to spend money on taxis every time we wanted to go to centro Bacalar. But other than that the stay was perfecto!
10
Jorge
23 Feb 2025
·
Great location. My wife and I had a pleasant 6 night stay. Highly recommend!
Great location. My wife and I had a pleasant 6 night stay. Highly recommend!
8
Yameli
8 Jun 2025
·
Stayed 3 nights
Me gustó el lugar donde está localizado el hotel. Justo al lado del Cenote Azul, con un acceso a la laguna fácil y que permite apreciar su belleza y colores.
Me gustó el lugar donde está localizado el hotel. Justo al lado del Cenote Azul, con un acceso a la laguna fácil y que permite apreciar su belleza y colores.
10
Ivy
15 Sept 2025
·
Stayed 3 nights
Impeccable amenities, very friendly staff, awesome location right in front of the lagoon. Clean and specious room with excellent views! Loved everything from the moment of arrival!
Impeccable amenities, very friendly staff, awesome location right in front of the lagoon. Clean and specious room with excellent views! Loved everything from the moment of arrival!
10
Héctor Eduardo
12 Sept 2025
·
Stayed 3 nights
la ubicacion, excelente acceso a la laguna
la ubicacion, excelente acceso a la laguna
10
G Brent
25 Jan 2025
·
Stayed 3 nights
Beautiful new (one year old) hotel. Many other waterfront hotels are not aging well. Well maintained. Helpful friendly staff. Room service by request or towel renewal only by request. Excellent AC but need to request day/night changes. Lots of lounges around two pools and docks over water. Good restaurant but music was very loud for dinner ambience. 30 minute walk or inexpensive taxi to town center. SUGGESTION: need a water refill unit (at reception) to reduce plastic bottle usage.
Beautiful new (one year old) hotel. Many other waterfront hotels are not aging well. Well maintained. Helpful friendly staff. Room service by request or towel renewal only by request. Excellent AC but need to request day/night changes. Lots of lounges around two pools and docks over water. Good restaurant but music was very loud for dinner ambience. 30 minute walk or inexpensive taxi to town center. SUGGESTION: need a water refill unit (at reception) to reduce plastic bottle usage.
10
Andre
6 Jul 2025
·
Stayed 7 nights
What wonderful and pleasant location. Directly on the Lagoon and right next to Cenote Esmeralda. Restaurant serves excellent food and tasty drinks. Our room was wonderful. It was cleaned daily and turn down service was included. The staff greets you with genuine hospitality and are extremely helpful. The Centro (town) is only 1.6 miles away.
What wonderful and pleasant location. Directly on the Lagoon and right next to Cenote Esmeralda. Restaurant serves excellent food and tasty drinks. Our room was wonderful. It was cleaned daily and turn down service was included. The staff greets you with genuine hospitality and are extremely helpful. The Centro (town) is only 1.6 miles away.
10
Jorge Omar
18 Aug 2025
·
Stayed 3 nights
Es un excelente hotel Tiene acceso privado a parte de la laguna de espectacular color turquesa y se mantiene del mismo nivel por más de 300m A la izquierda un cenote de 80m de profundidad
Es un excelente hotel Tiene acceso privado a parte de la laguna de espectacular color turquesa y se mantiene del mismo nivel por más de 300m A la izquierda un cenote de 80m de profundidad
10
ilan
27 Jan 2025
·
Stayed 2 nights
Christino Lagoon hotel is a wonderful hotel on an amazingly beautiful Lagoona. Netsed in tropicla vegetation the hotel provides a relaxed superior accomodation. It is a 30 min walk from town but I loved the secultion. The restaurant on site serves delicious food . it is a bit expansive but again the view while you eat is special. The staff is very sweet friendly and extremely accomodating. I must come back!
Christino Lagoon hotel is a wonderful hotel on an amazingly beautiful Lagoona. Netsed in tropicla vegetation the hotel provides a relaxed superior accomodation. It is a 30 min walk from town but I loved the secultion. The restaurant on site serves delicious food . it is a bit expansive but again the view while you eat is special. The staff is very sweet friendly and extremely accomodating. I must come back!
10
Tyler
4 Jun 2025
·
Stayed 4 nights
The hotel is located in the absolute best part of the lake, next to the
The hotel is located in the absolute best part of the lake, next to the
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AI-generated summary based on recent guest reviews
Dining
Restaurant feedback is mixed: many enjoy tasty dishes and views, but others find portions small, seasoning inconsistent, and prices—especially drinks—high.
Related guest reviews
10
Brian
18 Jul 2024
·
Stayed 3 nights
Great place only issue is no breakfast included so have to buy in restaurant - restaurant is very good but the bill add’s up :-)
Great place only issue is no breakfast included so have to buy in restaurant - restaurant is very good but the bill add’s up :-)
10
DANIELA
21 Sept 2025
·
Stayed 5 nights
La ubicación es perfecta porque está al frente de la laguna en una zona donde es fácil nadar, además te dan paddleboards y kayak. El servicio es excelente porque crean un WhatsApp donde puedes escribirles 24 horas. La comida del restaurante es riquísima. Tienen que probar la hamburguesa smashed y el rissoto. Excelente atención de esperanza. Te llevan la comida y tragos al muelle. Todavía no tiene spa pero tendrá desde fines de octubre así que eso será un plus. Es relajante, no tiene discoteca ni bar con música pero creo que la vibra de Bacalar es así porque buscamos y no encontramos. Además te ayudan a contactar taxis y tours. No tienen tours propios pero nos ayudaron con todo. Volvería de todas maneras.
La ubicación es perfecta porque está al frente de la laguna en una zona donde es fácil nadar, además te dan paddleboards y kayak. El servicio es excelente porque crean un WhatsApp donde puedes escribirles 24 horas. La comida del restaurante es riquísima. Tienen que probar la hamburguesa smashed y el rissoto. Excelente atención de esperanza. Te llevan la comida y tragos al muelle. Todavía no tiene spa pero tendrá desde fines de octubre así que eso será un plus. Es relajante, no tiene discoteca ni bar con música pero creo que la vibra de Bacalar es así porque buscamos y no encontramos. Además te ayudan a contactar taxis y tours. No tienen tours propios pero nos ayudaron con todo. Volvería de todas maneras.
10
Maria Teresa
24 Jun 2025
·
Stayed 6 nights
Lo que no me gustó fue el abuso del restaurante! Si pedías jugo te llenaban de hielo el vaso y tq quedaba un trago. Pedimos piñas coladas y no traían alcohol y nos las cobraron como si si tuvieran!
Lo que no me gustó fue el abuso del restaurante! Si pedías jugo te llenaban de hielo el vaso y tq quedaba un trago. Pedimos piñas coladas y no traían alcohol y nos las cobraron como si si tuvieran!
8
GARY
22 Mar 2025
·
Stayed 3 nights
THE FOOD WAS OK AT BEST
THE FOOD WAS OK AT BEST
10
Giovanni
30 Nov 2025
·
Stayed 4 nights
I did three different resorts at three different cities. Bacalar Playa Del Carmen and Cancun. My favorite resort was Cristalino by far. The front desk were so nice very kind great service and always smiling. The food was cultural and very delicious. The view you get while eating at the restaurant on site is the best! The pool was warm so when it was chilly it was great. The lagoon view from my room was great. The house keepers were great! They left my room spotless every time. The transportation was easy they order you a taxi, with in 5 to 10 minutes he was outside. The room service was fast and easy, your food was in your room with in 20 to 25 minutes. Close to the city but far enough for it to be peaceful and quite. I recommend this place 5 out of 5.
I did three different resorts at three different cities. Bacalar Playa Del Carmen and Cancun. My favorite resort was Cristalino by far. The front desk were so nice very kind great service and always smiling. The food was cultural and very delicious. The view you get while eating at the restaurant on site is the best! The pool was warm so when it was chilly it was great. The lagoon view from my room was great. The house keepers were great! They left my room spotless every time. The transportation was easy they order you a taxi, with in 5 to 10 minutes he was outside. The room service was fast and easy, your food was in your room with in 20 to 25 minutes. Close to the city but far enough for it to be peaceful and quite. I recommend this place 5 out of 5.
8
Heather
27 Nov 2025
·
Stayed 3 nights
Very clean, attentive service, beautiful docks and views. Gorgeous property and people. Lovely check-in service but involved a long contract of rules and threats of additional charges which made me anxious. Only given 1 plastic room key between the two of us and told we would be charged if it was lost. Didn’t love the restaurant food at all (seafood soup was akin to licking a salt block, avocado toast was on a soggy sweet bread). My husband’s rum and cola cost 400 pesos for 2 ounces of rum plus another 75 pesos for a little bit of coke (about $40 Canadian). The equivalent of buying a bottle of each.
Very clean, attentive service, beautiful docks and views. Gorgeous property and people. Lovely check-in service but involved a long contract of rules and threats of additional charges which made me anxious. Only given 1 plastic room key between the two of us and told we would be charged if it was lost. Didn’t love the restaurant food at all (seafood soup was akin to licking a salt block, avocado toast was on a soggy sweet bread). My husband’s rum and cola cost 400 pesos for 2 ounces of rum plus another 75 pesos for a little bit of coke (about $40 Canadian). The equivalent of buying a bottle of each.
10
Lluvia Armida
12 Sept 2024
·
Stayed 5 nights
El hotel es muy lindo, la ubicación en la laguna es perfecta, el personal muy atento, lo único que lo demerita es su restaurante, la cocina no es rica, las porciones muy pequeñas y muy caro; nosotros solo lo probamos un día y con eso basto para salir a desayunar, comer, cenar fuera. Es una lastima, si no seria perfecto!
El hotel es muy lindo, la ubicación en la laguna es perfecta, el personal muy atento, lo único que lo demerita es su restaurante, la cocina no es rica, las porciones muy pequeñas y muy caro; nosotros solo lo probamos un día y con eso basto para salir a desayunar, comer, cenar fuera. Es una lastima, si no seria perfecto!
8
Isaac
7 Aug 2025
·
Stayed 2 nights
Vine con mi novia y nos gustó mucho la habitación; espaciosa y limpia, y el restaurante; platillos deliciosos y creativos, además de que el personal es muy amable. Es un hotel perfecto para estancias cortas.
Vine con mi novia y nos gustó mucho la habitación; espaciosa y limpia, y el restaurante; platillos deliciosos y creativos, además de que el personal es muy amable. Es un hotel perfecto para estancias cortas.
8
Christian
28 Dec 2024
·
Stayed 2 nights
Schönes Hotel, aufmerksames Personal. Preis-/Leistung könnte besser sein aber es war nun mal auch Hochsaison. Restaurant war gut, jedoch kostet alles extra
Schönes Hotel, aufmerksames Personal. Preis-/Leistung könnte besser sein aber es war nun mal auch Hochsaison. Restaurant war gut, jedoch kostet alles extra
10
Claude
13 Feb 2025
·
Stayed 4 nights
This is one of the nicest small hotels we haved stayed at. The swimming in the lagoon was spectacular. The pool was refreshing. The food was very good. The staff throughout the whole hotel was excellent. There is a coffee maker in the room BUT they charge for the coffee pods. The only thing I would request is that the coffee is included in the price of the room. If you are looking for the best hotel on Lake Bacalar, look no further.
This is one of the nicest small hotels we haved stayed at. The swimming in the lagoon was spectacular. The pool was refreshing. The food was very good. The staff throughout the whole hotel was excellent. There is a coffee maker in the room BUT they charge for the coffee pods. The only thing I would request is that the coffee is included in the price of the room. If you are looking for the best hotel on Lake Bacalar, look no further.
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AI-generated summary based on recent guest reviews
10
Lucas
6 days ago
·
Stayed 1 night
Beautiful clean property with wonderful staff right on the waterfront. Excellent all around.
Beautiful clean property with wonderful staff right on the waterfront. Excellent all around.
10
Araceli Bautista
6 Aug 2026
·
Stayed 3 nights
Todo excelente
Todo excelente
8
Shannon
23 Jul 2026
·
Stayed 3 nights
The good: the staff were super friendly and helpful; the breakfasts and desserts were great; and the location on the lagoon was perfect. The not-so-good: the resort pools need to be repaired (peeling floors) and the whole property could use an update and some TLC.
The good: the staff were super friendly and helpful; the breakfasts and desserts were great; and the location on the lagoon was perfect. The not-so-good: the resort pools need to be repaired (peeling floors) and the whole property could use an update and some TLC.
10
Fabio
21 Jul 2026
·
Stayed 3 nights
The hotel is extremely beautiful and quiet. The location is privileged to watch the sunrise and sunset, in addition to being a few meters from the emerald cenote and having one of the sand benches where anyone can bathe, even people who do not know how to swim. The staff is very friendly and the rooms are comfortable and very nice. Excellent selection of food and drinks served on the shore of the lagoon. Totally recommended for couples.
The hotel is extremely beautiful and quiet. The location is privileged to watch the sunrise and sunset, in addition to being a few meters from the emerald cenote and having one of the sand benches where anyone can bathe, even people who do not know how to swim. The staff is very friendly and the rooms are comfortable and very nice. Excellent selection of food and drinks served on the shore of the lagoon. Totally recommended for couples.
10
Daniel
17 Jul 2026
·
Stayed 1 night
Beautiful property and location.
Beautiful property and location.
FAQs about Cristalino Lagoon Front Hotel, Restaurant & SPA - Adults Only
Is parking available at the property?
Free self parking is available on-site, but spaces are limited.
What type of breakfast is offered and what are the serving hours?
Continental breakfasts are available daily from 7:30 AM to 11:30 AM for a fee, approximately USD 10.00 to 50.00 per person.
Does the property allow pets?
No pets and no service animals are allowed at this property.
What are the standard check-in and check-out times?
Check-in is from 3:00 PM until 11:30 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request.
Are airport shuttle services available?
Airport shuttle services are available; details regarding pricing and arrangements can be obtained by contacting the hotel.
What accessibility features does the property offer?
The property features step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room accessibility can be confirmed by contacting the hotel.
What is the location of the property in relation to key landmarks?
The hotel is located on a lake, a 4-minute drive from Lake Bacalar and 6 minutes from Laguna Bacalar Ecological Park. It is 0.6 mi (0.9 km) from Cenote Esmeralda and 0.9 mi (1.4 km) from Cenote Negro.
Does the property have a swimming pool?
Yes, the hotel features an outdoor heated pool, operational year-round.
What are the policies for guests staying with children?
Guests under 18 years old are not permitted at this adults-only property.
What are the policies regarding additional guests and extra beds?
The property does not provide extra beds or cribs. Guests should confirm any special requests prior to arrival.
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Instant AI responses are based on hotel information
Prices for upcoming dates
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
December 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-11-08: 193.75105707873533USD
- 2026-11-09: 184.99485786169433USD
- 2026-11-10: 188.80928703869628USD
- 2026-11-11: 242.92595612023925USD
- 2026-11-12: 188.3191544448242USD
- 2026-11-13: NO DATA
- 2026-11-14: NO DATA
- 2026-11-15: 186.3217867750244USD
- 2026-11-16: 186.52508419555662USD
- 2026-11-17: 186.85959417810056USD
- 2026-11-18: 188.74007395068358USD
- 2026-11-19: 188.72874071350097USD
- 2026-11-20: 202.25476271142577USD
- 2026-11-21: 203.24571156921385USD
- 2026-11-22: 188.41597413623046USD
- 2026-11-23: 193.97209793847654USD
- 2026-11-24: 188.19033502490234USD
- 2026-11-25: 188.63701499597167USD
- 2026-11-26: 187.33210298986816USD
- 2026-11-27: 202.3543003284912USD
- 2026-11-28: 201.46784631066893USD
- 2026-11-29: 173.64652679003905USD
- 2026-11-30: 174.24585503869628USD
- 2026-12-01: 174.49050253576658USD
- 2026-12-02: 174.44026364575194USD
- 2026-12-03: 174.37571718481445USD
- 2026-12-04: 231.42684000305175USD
- 2026-12-05: 188.9307560936279USD
- 2026-12-06: 174.44026364575194USD
- 2026-12-07: 174.49050253576658USD
- 2026-12-08: 174.45031484252928USD
- 2026-12-09: 174.45031484252928USD
- 2026-12-10: 173.3597599921875USD
- 2026-12-11: 288.83628456762693USD
- 2026-12-12: 187.68902303869626USD
- 2026-12-13: 231.50859999316404USD
- 2026-12-14: 174.24585503869628USD
- 2026-12-15: 180.0944549920654USD
- 2026-12-16: 174.44026364575194USD
- 2026-12-17: 174.35988825927734USD
- 2026-12-18: 202.25245503869627USD
- 2026-12-19: 200.63956273950194USD
- 2026-12-20: 202.96405583911132USD
- 2026-12-21: 201.42176123156736USD
- 2026-12-22: 201.62099031054686USD
- 2026-12-23: 254.8684530911865USD
- 2026-12-24: 202.25245503869627USD
- 2026-12-25: 310.5804077836914USD
- 2026-12-26: 310.5804077836914USD
- 2026-12-27: 354.56724827636714USD
- 2026-12-28: 292.5870219772949USD
- 2026-12-29: 292.5870219772949USD
- 2026-12-30: 280.57934607214355USD
- 2026-12-31: 434.55337309619136USD
- 2027-01-01: 310.5804077836914USD
- 2027-01-02: 310.5804077836914USD
- 2027-01-03: 201.13219103869628USD
- 2027-01-04: 201.62099031054686USD
- 2027-01-05: 201.62099031054686USD
- 2027-01-06: 254.8684530911865USD
- 2027-01-07: 200.7740915126953USD
- 2027-01-08: 213.83550206774902USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 16 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Long-term renters welcome
- Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Guests under 18 years old are not permitted at this adults-only property.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Business details
Property registration number 010-007-005088/2025
- Fee for continental breakfast: approximately USD 10.00 to 50.00 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Airport shuttle
Restaurant
Swimming pool
Room service
Tour desk
General
Room service
Restaurant
Non-smoking rooms
Steam room
Massage
Spa & wellness centre
Body treatments
Facial treatments
Breakfast in the room
Adults only
Beach Sun Loungers
Snack Bar/Deli
Parking
Parking
Airport shuttle
Free parking
Parking (Limited)
Parking Onsite
Internet
Free wi-fi
Services
Tour desk
Housekeeping
Banquet facilities
Safe-deposit box
Luggage storage
Express check-in/check-out
Self laundry
24-Hour Front Desk
Concierge Services
Activities
Swimming pool
Garden
Pool outdoor
Outdoor heated pool
Pool (Infinity)
Outdoor Furniture
Pool (Seasonal Outdoor)
Terrace