Name: Holiday Inn Greenville - Woodruff Road by IHG
Address: 25 Old Country Road, Greenville, South Carolina, US
Price range: US$84–US$175 per night
Rating: 8.65

What guests think

At Holiday Inn Greenville - Woodruff Road by IHG, guests often highlight very clean, comfortable rooms and friendly staff, plus convenient proximity to shops and I-85, while recurring downsides include hard-to-find driveway access and occasional noise that disrupts sleep.

Guests also note modern interiors and useful amenities, including an indoor pool. Several reviews report confusing or slow experiences around paid breakfast, bar or restaurant availability, and a refundable $50 incidental hold that can take days to return. Overall, expect solid value and straightforward comforts if you can tolerate the access quirks and occasional disruptions.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Indoor heated pool and modern common areas are appreciated; some mention small or messy pool conditions, occasional equipment issues, and limited parking/overflow.

Related guest reviews

10

Rebecca

24 Jan 2023

·

Stayed 1 night

Taking 5 year old grandson to Shriners hospital. Front desk lady that checked us in was super friendly. The indoor pool was awesome for him !

4

Loren

2 Mar 2023

·

Stayed 5 nights

Hidden from the nightly room rate was a $50 per night refundable security charge, but it gets billed when you check in. So for our 5 day stay, instead of being billed around 600 plus dollars, we were billed over $900. Hopefully we will receive that $250 added security charge credit soon. They said it would take up to 10 days. The water pressure in the hotel was terrible. Made us want to leave. The indoor pool was small (about 14’X24’), and dirty. Water was unusually warm (which was nice). The hallway by the elevators were wet from people coming out from the pool needing towels. However during the last 2 days of our stay the did do better with the pool towels.

10

Diane

8 Jan 2023

·

Stayed 1 night

Wonderful breakfast, beautiful common area with desktop computers. Friendly and quiet.

8

Jasmine

16 Mar 2025

·

Stayed 2 nights

It was just right and what I expected. My husband and I was comfortable. It was pretty nice and simple. The indoor pool was a plus. I will be staying again.

10

Marcia

10 Feb 2025

·

Stayed 2 nights

Parking needs work

10

Iouri

3 May 2023

·

Stayed 3 nights

Very nice modern looking place with a cool resting area, dining, bar, gym, and heated pool. 10sec - 9min walk to restaurants and stores.

8

David

8 Oct 2023

·

Stayed 2 nights

Clean hotel. Still has a new feeling. The parking lot is small and overflow is behind the hotel shared with a $60 a night hotel…you know what that means. It was dark and I had a pick up truck load of things in my bed and was worried all night it would get “jacked”. It did not fortunately. Staff was friendly but somewhat lazy as we asked for a bed change for some sheets that had some hair on them and it was never done. I think the day front staff just didn’t care as he was somewhat offended we asked. We have stayed here twice before and my only complaint was parking previously. Had no problems. No free breakfast, but it was available for a price. It was worth it. Would stay here again though as previous stays have been fine. But please expand the parking lot.

10

Milly

11 Jan 2025

·

Stayed 4 nights

I would say there’s a hotel has provided the best experience I loved the room I stayed in. I loved how peaceful quiet it was. The breakfast was amazing even if you had to pay for it. It’s totally worth it. They had an inside pool so amazing with how the weather was and just like cold breezy, and you could and swim in the pool Easy parking. I’m just letting me know this hotel. The location was amazing. You had your movie theater close by you have a shopping center close by your restaurant. Definitely recommend to your family and friends and other people who just are looking for a safe hotel to stay with it’s kid friendly super amazing pool inside I mean, what more would you want in a hotel that you could definitely swim inside the pool in December?

10

LeRoy

12 Jan 2025

·

Stayed 1 night

The facilities

4

Jocelyn

9 Feb 2025

·

Stayed 6 nights

I paid a good amount to stay here for 6 days. The restaurant has a fire. No breakfast or dinner available for purchase. Bathroom was bright for sure. Tub had. Toiletries were nice in room. The way you gain access to the pool is requesting entry at the front desk, just a little awkward. Water dispenser read bad filter the entire time I was there. Ice machine was left off on my floor for 3/6 days. I did ask it be turned on. Noise travels here. A few night it smelled like weed STRONG. Just disappointed with the total money I spent.

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Cleanliness

Many reviews praise very clean rooms and fresh-smelling spaces; a minority cite lapses like dirty tubs or floors, leftover items, stained towels, and carpets needing deeper cleaning.

Related guest reviews

10

Joshua

17 Oct 2023

·

Stayed 1 night

The staff was very nice and the room was immaculate and smelled clean.

6

Ronald

9 Aug 2025

·

Stayed 1 night

Carpets need replaced or cleaned throughout, since we booked using expedia com with our credit card, they required which did not realize, not on website we had to put credit card again separately for $50.00 for any extras we might incur. Upon checkout told 2 to 3 days to get $50.00 to get back? Made no sense since already had credit card for stay. Disappointing.

10

Laura

6 May 2023

·

Stayed 2 nights

Staff were very friendly...helpful:) Very clean lobby and rooms!!!

10

Catherine

16 Aug 2025

·

Stayed 1 night

This was one of the best hotels we’ve stayed at in a long time. The room was clean and quiet. The staff went above and beyond to make our stay comfortable!

10

Juan

30 Mar 2025

·

Stayed 1 night

Very clean

10

Kenneth

2 Nov 2025

·

Stayed 3 nights

The hotel was very clean and the staff very courteous. Everything appeared as new and the bed was very comfortable.

10

Ranveer

3 Aug 2025

·

Stayed 1 night

The room was very clean and comfortable. Highly recommended!

2

Michelle

30 Dec 2024

·

Stayed 1 night

Old hotel!!! Bathtub rusted with mold all over the ceiling Holes in the walls that have just been patched with white drywall

10

Scott

9 Sept 2023

·

Stayed 1 night

There was food left in the mini fridge. Other then that is was a very clean hotel

2

Tiesha

27 Jun 2023

·

Stayed 1 night

The cleaners left a shirt in the room tub was dirty no soap in bathroom floor was dirty

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Rooms

Rooms are modern and comfortable with supportive beds; recurring drawbacks include noise between rooms, lack of in-room microwaves, tricky TV, and occasional maintenance issues such as low water pressure, slow drains, or a broken shower.

Related guest reviews

6

Maurice

19 Jan 2025

·

Stayed 1 night

Ther was no microwave in room

6

Vernon

15 Mar 2025

·

Stayed 1 night

Tub wouldn't drain properly, we spoke to a person at the hotel and asked to put a crib in the room snd we asked about breakfast and was told it was included . They don't have cribsand the breakfast was extra , the staff wasn't very friendly, the key wouldn't open the pool door and the employee acted like it was bothering her to go down to the pool area. Was gonna eat breakfast there but there was no clean tables for 4 . So we just checked out

8

Suzanne

12 Feb 2025

·

Stayed 1 night

Comfortable beds , quiet safe atmosphere

10

Rebecca

10 Dec 2023

·

Stayed 2 nights

Extremely comfortable! Great beds, room was nice and dark. The only issue was terrible water pressure in the bathroom sink.

10

Linda

25 May 2024

·

Stayed 1 night

No microwave.

2

Adam

10 Nov 2024

·

Stayed 1 night

Shower was completely broken and had no water in my room. Didn’t get moved to another room and went without water or a shower

10

TaNico

14 Apr 2025

·

Stayed 3 nights

Very nice hotel. Quiet rooms. Even being located on a busy road there was no highway traffic noise. Will book here again.

10

Catherine

16 Aug 2025

·

Stayed 1 night

This was one of the best hotels we’ve stayed at in a long time. The room was clean and quiet. The staff went above and beyond to make our stay comfortable!

6

John

20 Sept 2025

·

Stayed 2 nights

Noise level was very bad, from road noise, to parking lot noise, and internal noise all around the room (people upstairs and besides as well as hearing all the water pipes flows and flushes) it was hard to sleep and feel safe.

4

Kimberly

8 Jan 2023

·

Stayed 1 night

Walls are paper thin and I could hear every word my next door neighbors were saying as well as their obnoxiously loud tv well into the night

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Service

Staff are widely described as friendly and helpful; however, some guests experienced rude or unresponsive service, missed housekeeping or replenishment, and frustration with incidental holds or billing adjustments.

Related guest reviews

6

Teresa

20 Aug 2023

·

Stayed 1 night

The hotel itself was nice and the room was clean until we pulled the end table back and found trash. We only pulled the end table back because we were trying to use the phone and it didn’t have a dial time only to find that the phone was not plugged in. We couldn’t connect to the tv. Overall the hotel was nice and clean and comfortable but as far as enjoyable it was a disappointment then we called the front desk numerous of times for no one to answer!

10

Youngjin

29 Jun 2025

·

Stayed 3 nights

I was enjoying to stay there. Staffs were kind, helpful, I felt cozy.

10

Mark

22 Dec 2022

·

Stayed 19,347 nights

Excellent staff friendly and always helpful. Very clean and well cared for facility.

2

Dannie

10 Sept 2024

·

Stayed 1 night

Rude staff. No air conditioning in our room and no action was taken to amend by staff.

4

edward

15 Mar 2023

·

Stayed 2 nights

Front desk only knows 1 word "NO",,breakfast is not worth the extra money,the bar did not open at night even know it was posted suppose to be open and we had to check out a day early and staff member at front desk refused to give us a reciept ,overall bad experience

10

Calvin

25 Jul 2025

·

Stayed 1 night

I loved the service it was phenomenal

6

Andrea

2 Dec 2023

·

Stayed 4 nights

staff was very unfriendly!! will not return because of this. everyone, from front desk to breakfast. dinner restaurant was no open however signs were up that it was. Very unfriendly people!!

10

Catherine

16 Aug 2025

·

Stayed 1 night

This was one of the best hotels we’ve stayed at in a long time. The room was clean and quiet. The staff went above and beyond to make our stay comfortable!

10

Kenneth

2 Nov 2025

·

Stayed 3 nights

The hotel was very clean and the staff very courteous. Everything appeared as new and the bed was very comfortable.

10

Kimberlie

26 May 2024

·

Stayed 3 nights

Very clean and helpful staff.

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Location

Convenient to shopping, restaurants, and I-85, and a short drive to downtown; the entrance is hard to find with one-way access, and heavy Woodruff Road traffic makes navigation frustrating.

Related guest reviews

10

Duncan

19 Aug 2025

·

Stayed 1 night

Very convenient to everything to eat shop and play....

10

Stephen

12 Aug 2024

·

Stayed 2 nights

Wish there was a quicker access on the backside from the shopping and eating strip.

6

Mark

8 May 2025

·

Stayed 3 nights

The facilities are nice, but the driveway is difficult to locate, and only accessible from one direction. It would appear that something could be worked out with the mall next door to allow access and egress through the mall parking lot.

10

Ray

27 Mar 2023

·

Stayed 1 night

I was very impressed with our stay. The only complaint I have was the entry to the hotel.

8

Cindy

18 Jul 2025

·

Stayed 3 nights

OK property. Location is good in the sense that there’s lots to choose from eating wise and grocery shopping. However, it is a very busy area.

10

Melanie

21 Jul 2025

·

Stayed 1 night

We were staying the night to enjoy downtown Greenville. It was very affordable, clean and not far from downtown.

10

Tara

11 May 2025

·

Stayed 2 nights

Near plenty of shopping and restaurants. Easy access from I-85

6

Samuel

26 Jul 2025

·

Stayed 1 night

Weary traveler’s nightmare to get to hotel. Very congested area. GPS has trouble guiding you to small hard to find access. Tv difficult to navigate.

10

Jorge

12 Apr 2025

·

Stayed 2 nights

Convenient location

8

Sharon

4 Jul 2025

·

Stayed 1 night

It was difficult to get to. Traffic was busy and the entry was not well marked. You can only get in from one way. If you missed the entry it was a long way to turn around.

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Dining

Breakfast is paid and often praised as made-to-order and tasty; others found it slow, mediocre, or not worth the price. Restaurant/bar availability can be limited, and a few reported issues with prepaid breakfast billing.

Related guest reviews

8

Robert

3 Jan 2023

·

Stayed 1 night

Great hotel but location did not offer up dining options. On site restaurant was closed for dinner but was open for breakfast only.

8

Trevora

18 Mar 2025

·

Stayed 2 nights

Upkeep is very good at the hotel and I always enjoy the made to order breakfast and staff.

10

Cindy

4 Mar 2025

·

Stayed 2 nights

The front desk staff was very helpful, the room was clean and comfortable, and the breakfast was fresh and tasty.

6

juan

24 Feb 2025

·

Stayed 1 night

Payed for bakefest n it was not worth the time

10

Eric

12 Aug 2024

·

Stayed 1 night

I was pleasantly surprised by this property. The service was excellent, courteous and genuinely friendly. Though there is a pretty limited menu, but dinner and breakfast were excellent - a rather good value. The room, though small was well laid out.and worked well for working or just watching TV. My next visit to Greenville, I will be looking to stay here.

4

Brian

23 May 2024

·

Stayed 1 night

Because I booked my stay via hotels.com I did not receive my IHG reward points. Also I paid extra for breakfast for two which was never applied and I ended up having to pay an additional $25 for breakfast. I think it's a scam.

10

Ronna

16 Sept 2024

·

Stayed 1 night

The staff here are very nice and helpful. Our king room was clean and the whole hotel smelled fresh. The bed was very comfortable and the temperature in the room was comfortable especially since I like it pretty cool when I sleep. This hotel does not offer free breakfast but the do have a restaurant. I did the breakfast option that was offered on line for $9. Our breakfast was delicious and healthier choices than what you might get from a continental breakfast. I would stay here again.

8

Charles

6 Apr 2023

·

Stayed 2 nights

Breakfast was very slow over an hour and was mediocre

4

Jocelyn

9 Feb 2025

·

Stayed 6 nights

I paid a good amount to stay here for 6 days. The restaurant has a fire. No breakfast or dinner available for purchase. Bathroom was bright for sure. Tub had. Toiletries were nice in room. The way you gain access to the pool is requesting entry at the front desk, just a little awkward. Water dispenser read bad filter the entire time I was there. Ice machine was left off on my floor for 3/6 days. I did ask it be turned on. Noise travels here. A few night it smelled like weed STRONG. Just disappointed with the total money I spent.

8

Suren

18 Feb 2024

·

Stayed 2 nights

Breakfast is a joke. But hotel is clean and good

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$95
February	US$105
March	US$122
April	US$106
May	US$117
June	US$129
July	US$102
August	US$100
September	US$103
October	US$135
November	US$123
December	US$110

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4 $105	5 $98	6 $99	7 $99
8 $91	9 $102	10 $107	11 $102	12 $115	13 $147	14 $140
15 $117	16 $112	17 $112	18 $115	19 $112	20 $143	21 $146
22 $100	23 $97	24 $101	25 $100	26 $100	27	28
29 $97	30 $101

Su	Mo	Tu	We	Th	Fr	Sa
		1 $102	2 $113	3 $148	4 $175	5 $175
6 $106	7 $93	8 $112	9 $94	10 $88	11 $95	12 $108
13 $91	14 $91	15 $94	16 $92	17 $93	18 $100	19 $95
20 $91	21 $92	22 $91	23 $93	24 $84	25 $91	26 $91
27 $91	28 $94	29 $99	30 $99	31 $99

Holiday Inn Greenville - Woodruff Road by IHG

Prices for Holiday Inn Greenville - Woodruff Road by IHG

Monthly average prices

About this property

Location

Room options

Standard Room

Standard Room, 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Communications)

Standard Room, 1 King Bed, Transfer Shower (Mobility)

Standard Room, 2 Queen Beds, Transfer Shower (Communications)

Standard Room, 1 King Bed, Transfer Shower (Communications)

Standard Room, 2 Queen Beds

Standard Room, 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communications)

Suite, 1 King Bed with Sofa Bed

Standard Room, 1 King Bed, Roll-In Shower (Communications)

Guest reviews of Holiday Inn Greenville - Woodruff Road by IHG

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

Prices for upcoming dates