Staybridge Suites - Cardiff by IHG
$136
/ night
Avg. for October
Prices for Staybridge Suites - Cardiff by IHG
Select dates to see prices and availability
$136
/ night
Avg. for October
Monthly average prices
Nightly prices at Staybridge Suites - Cardiff by IHG average $98 in January, the cheapest month, and $172 in June, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $98 |
| February | $152 |
| March | $135 |
| April | $128 |
| May | $127 |
| June | $172 |
| July | $154 |
| August | $133 |
| September | $123 |
| October | $136 |
| November | $136 |
| December | $109 |
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Oct · $136
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Most expensive: June (~$172)
Cheapest: January (~$98)
About this property
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a banquet hall.
Amenities
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a banquet hall.
Business amenities
Featured amenities include a business center, a 24-hour front desk, and a safe deposit box at the front desk. Self parking (subject to charges) is available onsite.
Dining
A complimentary continental breakfast is included.
Rooms
Make yourself at home in one of the 73 individually decorated guestrooms, featuring kitchens. Complimentary wireless internet access keeps you connected, and flat-screen televisions are provided for your entertainment. Conveniences include phones, as well as desks and electric kettles.
Location
With a stay at Staybridge Suites Cardiff by IHG in Cardiff (Butetown), you'll be steps from Cardiff Bay and 15 minutes by foot from Utilita Arena Cardiff. This hotel is 2.1 mi (3.3 km) from Cardiff Castle and 2.4 mi (3.9 km) from Principality Stadium.
What's nearby
Cardiff Bay(0.1 miles)
Cardiff Bay Water Feature(0.6 miles)
Wales Millennium Centre(0.6 miles)
Mermaid Quay(0.6 miles)
Coal Exchange building(0.7 miles)
Pierhead(0.7 miles)
Utilita Arena Cardiff(0.7 miles)
University of South Wales, Cardiff Campus(0.7 miles)
Cardiff Bay Waterfront(0.8 miles)
The Senedd(0.8 miles)
Cardiff Tourist Information Centre(0.8 miles)
Cardiff Metropolitan Cathedral of St David(0.8 miles)
Techniquest(0.9 miles)
Capitol Shopping Centre(0.9 miles)
St. David's(1 miles)
Cardiff International Airport (CWL)(16.8 miles)
Bristol International Airport (BRS)(48.8 miles)
Parking
Non-Smoking Rooms
Business Center
Dry Cleaning
Housekeeping
Banquet Facilities
Location
Longueil Close, Atlantic Wharf, Cardiff, Wales, United Kingdom
Cardiff Bay (0.1 miles)
Cardiff Bay Water Feature (0.6 miles)
Wales Millennium Centre (0.6 miles)
Mermaid Quay (0.6 miles)
Coal Exchange building (0.7 miles)
Pierhead (0.7 miles)
Room options
8
Studio Suite, 1 King Bed, Accessible, Kitchen
Room details
1 King Bed
Sleeps 4
377 ft²
HeatingWi-Fi (Free)Kitchen
21
Suite, 1 Bedroom, Kitchen
Room details
1 King Bed
Sleeps 3
226 ft²
HeatingWi-Fi (Free)Kitchen
9
Studio Suite, Kitchen
Room details
1 King Bed
Sleeps 2
344 ft²
HeatingWi-Fi (Free)Kitchen
19
Studio Suite, 1 King Bed, Kitchen
Room details
1 King Bed
Sleeps 2
226 ft²
HeatingWi-Fi (Free)Kitchen
25
Suite, 1 Bedroom, Kitchen (East Dock View)
Room details
1 King Bed
Sleeps 4
226 ft²
HeatingWi-Fi (Free)Kitchen
Guest reviews of Staybridge Suites - Cardiff by IHG
9
Superb
Based on 1,155 verified reviews
What guests think
AI-generated summary based on recent guest reviews
Across recent reviews, Staybridge Suites - Cardiff by IHG is praised for its spacious, modern suites with kitchenettes, friendly staff, and a quiet, walkable location between the city centre and Cardiff Bay.
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What guests think
Across recent reviews, Staybridge Suites - Cardiff by IHG is praised for its spacious, modern suites with kitchenettes, friendly staff, and a quiet, walkable location between the city centre and Cardiff Bay.
Common drawbacks include limited, paid parking that can fill up and occasional issues like warm rooms, lumpy pillows or uncomfortable sofa beds. Breakfast is generally well liked for variety and value, though some found it basic, slow to replenish, or wanted better coffee. Expect a comfortable, apartment-style stay in a calm setting.
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AI-generated summary based on recent guest reviews
Facilities
On-site parking is paid and limited, with spaces often full by evening; EV charging is available.
Related guest reviews
8
Sumit
Aug 27, 2025
·
Stayed 1 night
Good clean comfy space with helpful staff. Parking is available but is on a FCFS basis. Book ahead for charging EVs (uses Roam app) as you may be ICEd due to shortage of parking. Only issue I had is checking in time of 16:00 and checkout at 11:00. But “Jack”, the helpful guy at the reception offered to keep our luggage in store - so I was happy.
Good clean comfy space with helpful staff. Parking is available but is on a FCFS basis. Book ahead for charging EVs (uses Roam app) as you may be ICEd due to shortage of parking. Only issue I had is checking in time of 16:00 and checkout at 11:00. But “Jack”, the helpful guy at the reception offered to keep our luggage in store - so I was happy.
10
Darren
Jul 6, 2025
·
Stayed 1 night
Very friendly and helpful staff. Very easy to find and park up. The breakfast was really good with a great selection.
Very friendly and helpful staff. Very easy to find and park up. The breakfast was really good with a great selection.
8
Tendekayi
Dec 4, 2024
·
Stayed 1 night
It was a lovely clean place. Didn't like the parking charge
It was a lovely clean place. Didn't like the parking charge
10
Amber
May 11, 2025
·
Stayed 1 night
The suites as a whole were fantastic, very clean and the staff were very friendly and approachable :) We would definitely stay here again. One thing to be aware of is the parking, there is a limited number of spaces as the car park is on the smaller side. If you do find a space, I would recommend walking/using public transport to get to any other destinations in Cardiff after checking in, purely to avoid losing the space when you return :)
The suites as a whole were fantastic, very clean and the staff were very friendly and approachable :) We would definitely stay here again. One thing to be aware of is the parking, there is a limited number of spaces as the car park is on the smaller side. If you do find a space, I would recommend walking/using public transport to get to any other destinations in Cardiff after checking in, purely to avoid losing the space when you return :)
6
John
Aug 26, 2024
·
Stayed 2 nights
Be aware that parking at hotel may not be available.
Be aware that parking at hotel may not be available.
6
Andrew
Oct 19, 2025
·
Stayed 1 night
Good: nice shower, in room kitchenette, decent breakfast, and friendly desk staff. not so good: floor on one side of the bed was extremely sticky (think spilled glass of juice or soda), I scrubbed it myself rather than switch rooms or having staff come clean, but the rest of the room seemed clean. also we selected this hotel in part because they have parking for a fee, but they dont have as many spots as rooms and when we arrived in the evening there were no spots. there were some free spots on the street a block away, but we had to get up in the morning to move or we could have started paying for the spot as well I think remotely.
Good: nice shower, in room kitchenette, decent breakfast, and friendly desk staff. not so good: floor on one side of the bed was extremely sticky (think spilled glass of juice or soda), I scrubbed it myself rather than switch rooms or having staff come clean, but the rest of the room seemed clean. also we selected this hotel in part because they have parking for a fee, but they dont have as many spots as rooms and when we arrived in the evening there were no spots. there were some free spots on the street a block away, but we had to get up in the morning to move or we could have started paying for the spot as well I think remotely.
10
Paul
Nov 9, 2025
·
Stayed 2 nights
Great sized room, comfy bed and really decent breakfast. Quiet as well. Parking difficult and sometimes hard to find someone on front of desk Would absolutely stay her again
Great sized room, comfy bed and really decent breakfast. Quiet as well. Parking difficult and sometimes hard to find someone on front of desk Would absolutely stay her again
10
Gemma
May 10, 2025
·
Stayed 1 night
Great location for us we walked to the bay for lunch and I to town in the eve. Rooms were clean modern and spacious with everything we needed. Staff were welcoming and friendly. We got there early to park and all spaces were taken by the eve. Breakfast was plentiful, hot, cold, pastry’s and fruits salad . Will stay again
Great location for us we walked to the bay for lunch and I to town in the eve. Rooms were clean modern and spacious with everything we needed. Staff were welcoming and friendly. We got there early to park and all spaces were taken by the eve. Breakfast was plentiful, hot, cold, pastry’s and fruits salad . Will stay again
10
Tinka
Nov 18, 2024
·
Stayed 1 night
Lovely place to stay overnight in Cardiff. Very quiet and clean. The car parking situation is a bit difficult.
Lovely place to stay overnight in Cardiff. Very quiet and clean. The car parking situation is a bit difficult.
10
Daniel
Apr 12, 2024
·
Stayed 4 nights
Amazing stay with my wife and kids me and wife had our own room and the kids had the living room pull out bed our bed was very comfortable and quiet the bathroom was a nice up-to date room the hotel room had 2 tvs with fast WiFi and your usual the service we used our fire stick with the WiFi included the kitchen had everything you needed from oven to dishwasher aircon we didn’t need to use but tried and this was very good to cool the room down there is also a laundrette onsite if you need to use the breakfast had everything you wanted from full English to fruit pancake machine this was a serve yourself with a fridge for milk fresh orange to a coffee machine to make hot chocolate to lattes there is also a small gym for guest if you so choose also at the evening they put out snacks and wine for the guest with a shop within a 1 minute walk at good prices the only thing that I didn’t like about this stay was when arriving at the hotel they say there is a £10 daily parking charge that they take on arrival this I believe should be added to your initial booking unfortunately we didn’t take pictures when we arrived so they have been take as a lived in state
Amazing stay with my wife and kids me and wife had our own room and the kids had the living room pull out bed our bed was very comfortable and quiet the bathroom was a nice up-to date room the hotel room had 2 tvs with fast WiFi and your usual the service we used our fire stick with the WiFi included the kitchen had everything you needed from oven to dishwasher aircon we didn’t need to use but tried and this was very good to cool the room down there is also a laundrette onsite if you need to use the breakfast had everything you wanted from full English to fruit pancake machine this was a serve yourself with a fridge for milk fresh orange to a coffee machine to make hot chocolate to lattes there is also a small gym for guest if you so choose also at the evening they put out snacks and wine for the guest with a shop within a 1 minute walk at good prices the only thing that I didn’t like about this stay was when arriving at the hotel they say there is a £10 daily parking charge that they take on arrival this I believe should be added to your initial booking unfortunately we didn’t take pictures when we arrived so they have been take as a lived in state
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AI-generated summary based on recent guest reviews
Cleanliness
Rooms and bathrooms are widely described as very clean, with some calling the hotel exceptionally clean. A few reports cite lapses such as a sticky floor, dusty mats, stained lobby seating, and worn towels.
Related guest reviews
10
E
Sep 12, 2025
·
Stayed 1 night
Lovely stay, comfortable, clean, lovely staff. Not too keen on breakfast but was edible. Would definitely stay again
Lovely stay, comfortable, clean, lovely staff. Not too keen on breakfast but was edible. Would definitely stay again
10
Donna
Nov 22, 2025
·
Stayed 1 night
Rooms were very clean, comfy bed.
Rooms were very clean, comfy bed.
10
Karen
Jan 26, 2025
·
Stayed 1 night
Stayed at the Staybridge suites in The Hague and thought it was excellent so booked the Cardiff hotel. Rooms were excellent with great kitchenette and modern bathroom. Could do with new pillows as they were very lumpy! Receptionist who greeted us was very friendly and helpful and the waitress servicing the breakfast area was excellent! Took a real pride in her work and super friendly.
Stayed at the Staybridge suites in The Hague and thought it was excellent so booked the Cardiff hotel. Rooms were excellent with great kitchenette and modern bathroom. Could do with new pillows as they were very lumpy! Receptionist who greeted us was very friendly and helpful and the waitress servicing the breakfast area was excellent! Took a real pride in her work and super friendly.
10
Julia
Sep 13, 2025
·
Stayed 1 night
One of the cleanest hotels I’ve ever stayed in!
One of the cleanest hotels I’ve ever stayed in!
6
Andrew
Oct 19, 2025
·
Stayed 1 night
Good: nice shower, in room kitchenette, decent breakfast, and friendly desk staff. not so good: floor on one side of the bed was extremely sticky (think spilled glass of juice or soda), I scrubbed it myself rather than switch rooms or having staff come clean, but the rest of the room seemed clean. also we selected this hotel in part because they have parking for a fee, but they dont have as many spots as rooms and when we arrived in the evening there were no spots. there were some free spots on the street a block away, but we had to get up in the morning to move or we could have started paying for the spot as well I think remotely.
Good: nice shower, in room kitchenette, decent breakfast, and friendly desk staff. not so good: floor on one side of the bed was extremely sticky (think spilled glass of juice or soda), I scrubbed it myself rather than switch rooms or having staff come clean, but the rest of the room seemed clean. also we selected this hotel in part because they have parking for a fee, but they dont have as many spots as rooms and when we arrived in the evening there were no spots. there were some free spots on the street a block away, but we had to get up in the morning to move or we could have started paying for the spot as well I think remotely.
6
Abdalla
Apr 2, 2025
·
Stayed 1 night
The front desk sofa/seats looked stained and overused which is giving a bad impression. Staff are nice and friendly. Parking is a nightmare unfortunately. We ended up parking inappropriately and spent the whole night feeling guilty. I am struggling with the headache all morning due to worn out pillows. Mats in the are dusty as well as towels they are completely gone (stained and worn out). Breakfast is okay. Few touches would make it great!
The front desk sofa/seats looked stained and overused which is giving a bad impression. Staff are nice and friendly. Parking is a nightmare unfortunately. We ended up parking inappropriately and spent the whole night feeling guilty. I am struggling with the headache all morning due to worn out pillows. Mats in the are dusty as well as towels they are completely gone (stained and worn out). Breakfast is okay. Few touches would make it great!
10
Tinka
Nov 18, 2024
·
Stayed 1 night
Lovely place to stay overnight in Cardiff. Very quiet and clean. The car parking situation is a bit difficult.
Lovely place to stay overnight in Cardiff. Very quiet and clean. The car parking situation is a bit difficult.
10
Nicola
Jun 16, 2025
·
Stayed 1 night
Clean with good sized modern rooms.
Clean with good sized modern rooms.
10
Sandra
Jul 28, 2024
·
Stayed 1 night
The staff were friendly and went out of their way to make our stay comfortable. Jack on reception was very polite and explained everything we needed to know during our stay. The accommodation was very clean and the rooms and bedding were pristine. We would definitely stay again.
The staff were friendly and went out of their way to make our stay comfortable. Jack on reception was very polite and explained everything we needed to know during our stay. The accommodation was very clean and the rooms and bedding were pristine. We would definitely stay again.
10
Norrice
Nov 18, 2025
·
Stayed 1 night
Nice stay, welcoming staff. Clean rooms. Decent breakfast.
Nice stay, welcoming staff. Clean rooms. Decent breakfast.
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AI-generated summary based on recent guest reviews
Rooms
Suites are modern, spacious and well equipped with kitchenettes; many note comfortable beds and some mention balconies or views. Issues noted include ineffective air conditioning, windows that don’t open, lumpy pillows, and uncomfortable sofa beds.
Related guest reviews
10
Grima
Oct 30, 2023
·
Stayed 2 nights
overall we had a brilliant stay, the room was very spacious with two balconies and a great view. staff were super friendly and helpful; i had accidently left my wallet when i left and the staff kindly rang back and notified me as soon . I would like to say thank you to the cleaner who found it. Thank you so much and will definitely stay again.👍
overall we had a brilliant stay, the room was very spacious with two balconies and a great view. staff were super friendly and helpful; i had accidently left my wallet when i left and the staff kindly rang back and notified me as soon . I would like to say thank you to the cleaner who found it. Thank you so much and will definitely stay again.👍
6
Sarah
Oct 19, 2024
·
Stayed 1 night
When we arrived our 3rd bed was not ready at all - we had to go back down and ask for the sofa bed to be made up but expressed concerns and the covers on it were very stained. The bed was made up - but it was actually practically a futon as a mattress of sorts on the floor! No 3rd towelll provided for 3rd person in our room Customer service was lack lustre and not willing to go above and beyond to right the wrongs
When we arrived our 3rd bed was not ready at all - we had to go back down and ask for the sofa bed to be made up but expressed concerns and the covers on it were very stained. The bed was made up - but it was actually practically a futon as a mattress of sorts on the floor! No 3rd towelll provided for 3rd person in our room Customer service was lack lustre and not willing to go above and beyond to right the wrongs
10
Karen
Jan 26, 2025
·
Stayed 1 night
Stayed at the Staybridge suites in The Hague and thought it was excellent so booked the Cardiff hotel. Rooms were excellent with great kitchenette and modern bathroom. Could do with new pillows as they were very lumpy! Receptionist who greeted us was very friendly and helpful and the waitress servicing the breakfast area was excellent! Took a real pride in her work and super friendly.
Stayed at the Staybridge suites in The Hague and thought it was excellent so booked the Cardiff hotel. Rooms were excellent with great kitchenette and modern bathroom. Could do with new pillows as they were very lumpy! Receptionist who greeted us was very friendly and helpful and the waitress servicing the breakfast area was excellent! Took a real pride in her work and super friendly.
10
Teresa
Jul 10, 2025
·
Stayed 1 night
Great stay for a night whilst visiting Cardiff, great area, lovely large room and good breakfast Would stay again
Great stay for a night whilst visiting Cardiff, great area, lovely large room and good breakfast Would stay again
8
Aimee
Apr 27, 2025
·
Stayed 1 night
Really lovely hotel. Great size room and well equipped kitchen. Bathroom was spotless and lovely shower with gorgeous toiletries. Breakfast was good with a nice variety of hot and cold options. Unfortunately the room was far too hot. The window didn't open and the Aircon was locked at a minimum 19°C but was really ineffective despite being on maximum setting the room temperature never fell below 22°C. This made it really uncomfortable to sleep. It's a real shame as we definitely would have returned and recommended to friends if it wasn't for this.
Really lovely hotel. Great size room and well equipped kitchen. Bathroom was spotless and lovely shower with gorgeous toiletries. Breakfast was good with a nice variety of hot and cold options. Unfortunately the room was far too hot. The window didn't open and the Aircon was locked at a minimum 19°C but was really ineffective despite being on maximum setting the room temperature never fell below 22°C. This made it really uncomfortable to sleep. It's a real shame as we definitely would have returned and recommended to friends if it wasn't for this.
10
LOUISE
May 10, 2025
·
Stayed 2 nights
Hotel is a little bit out of centre but close enough to walk into town. About 20 minutes walk along canal into city centre. 15 minutes to Dragon Centre with cinema, bowling and casino. Around 25 minutes to Mermaid Quay with bars and restaurants. Rooms are nice with the little kitchen area. Breakfast was included with good choice of food available. Would definitely stay again.
Hotel is a little bit out of centre but close enough to walk into town. About 20 minutes walk along canal into city centre. 15 minutes to Dragon Centre with cinema, bowling and casino. Around 25 minutes to Mermaid Quay with bars and restaurants. Rooms are nice with the little kitchen area. Breakfast was included with good choice of food available. Would definitely stay again.
10
Jacqueline
Jul 26, 2025
·
Stayed 1 night
The hotel is located in a quiet residential area on a waterfront. It was between Cardiff Bay (15-20 minute walk) and city centre (15 minute walk). The kitchenette was adequate to prepare/cook a simple meal. The breakfast was good with a range of food, including a cooked breakfast. We thought it was excellent value for money.
The hotel is located in a quiet residential area on a waterfront. It was between Cardiff Bay (15-20 minute walk) and city centre (15 minute walk). The kitchenette was adequate to prepare/cook a simple meal. The breakfast was good with a range of food, including a cooked breakfast. We thought it was excellent value for money.
10
Louisa
Mar 24, 2024
·
Stayed 1 night
The 1 bedroom suite was fantastic - a small but comfy bedroom with a king sized bed, a little kitchenette and a sofa that turned into 1 double or 2 single sized mattresses on the floor. Only 1 set of (single) bedding had been provided for the sofa bed so we requested another which was brought up pretty quickly. The staff were friendly and helpful and the parking was a reasonable cost and easy (lots of spaces). The kitchen was well equipped with a dishwasher, mini oven and a 2 ring hob.
The 1 bedroom suite was fantastic - a small but comfy bedroom with a king sized bed, a little kitchenette and a sofa that turned into 1 double or 2 single sized mattresses on the floor. Only 1 set of (single) bedding had been provided for the sofa bed so we requested another which was brought up pretty quickly. The staff were friendly and helpful and the parking was a reasonable cost and easy (lots of spaces). The kitchen was well equipped with a dishwasher, mini oven and a 2 ring hob.
10
Paul
Nov 9, 2025
·
Stayed 2 nights
Great sized room, comfy bed and really decent breakfast. Quiet as well. Parking difficult and sometimes hard to find someone on front of desk Would absolutely stay her again
Great sized room, comfy bed and really decent breakfast. Quiet as well. Parking difficult and sometimes hard to find someone on front of desk Would absolutely stay her again
10
Daniel
Apr 12, 2024
·
Stayed 4 nights
Amazing stay with my wife and kids me and wife had our own room and the kids had the living room pull out bed our bed was very comfortable and quiet the bathroom was a nice up-to date room the hotel room had 2 tvs with fast WiFi and your usual the service we used our fire stick with the WiFi included the kitchen had everything you needed from oven to dishwasher aircon we didn’t need to use but tried and this was very good to cool the room down there is also a laundrette onsite if you need to use the breakfast had everything you wanted from full English to fruit pancake machine this was a serve yourself with a fridge for milk fresh orange to a coffee machine to make hot chocolate to lattes there is also a small gym for guest if you so choose also at the evening they put out snacks and wine for the guest with a shop within a 1 minute walk at good prices the only thing that I didn’t like about this stay was when arriving at the hotel they say there is a £10 daily parking charge that they take on arrival this I believe should be added to your initial booking unfortunately we didn’t take pictures when we arrived so they have been take as a lived in state
Amazing stay with my wife and kids me and wife had our own room and the kids had the living room pull out bed our bed was very comfortable and quiet the bathroom was a nice up-to date room the hotel room had 2 tvs with fast WiFi and your usual the service we used our fire stick with the WiFi included the kitchen had everything you needed from oven to dishwasher aircon we didn’t need to use but tried and this was very good to cool the room down there is also a laundrette onsite if you need to use the breakfast had everything you wanted from full English to fruit pancake machine this was a serve yourself with a fridge for milk fresh orange to a coffee machine to make hot chocolate to lattes there is also a small gym for guest if you so choose also at the evening they put out snacks and wine for the guest with a shop within a 1 minute walk at good prices the only thing that I didn’t like about this stay was when arriving at the hotel they say there is a £10 daily parking charge that they take on arrival this I believe should be added to your initial booking unfortunately we didn’t take pictures when we arrived so they have been take as a lived in state
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AI-generated summary based on recent guest reviews
Service
Staff are frequently praised as friendly, welcoming and helpful, with examples of early check-in and practical assistance. However, a few guests reported unhelpful responses or billing concerns.
Related guest reviews
10
Darren
Jul 6, 2025
·
Stayed 1 night
Very friendly and helpful staff. Very easy to find and park up. The breakfast was really good with a great selection.
Very friendly and helpful staff. Very easy to find and park up. The breakfast was really good with a great selection.
10
Janet
Oct 29, 2024
·
Stayed 1 night
Very friendly and efficient. Nothing was too much trouble, excellent service.
Very friendly and efficient. Nothing was too much trouble, excellent service.
6
JONATHAN
Jun 20, 2024
·
Stayed 1 night
Room was spacious but not as advertised. When issue was raised, staff were unhelpful to the point of ignorance. Breakfast was distinctly average…get a second coffee machine!!
Room was spacious but not as advertised. When issue was raised, staff were unhelpful to the point of ignorance. Breakfast was distinctly average…get a second coffee machine!!
10
Robert
Mar 18, 2025
·
Stayed 2 nights
Superb staff & great location made this an ideal place to stay for our trip to watch the rugby in Cardiff.
Superb staff & great location made this an ideal place to stay for our trip to watch the rugby in Cardiff.
6
Sarah
Oct 19, 2024
·
Stayed 1 night
When we arrived our 3rd bed was not ready at all - we had to go back down and ask for the sofa bed to be made up but expressed concerns and the covers on it were very stained. The bed was made up - but it was actually practically a futon as a mattress of sorts on the floor! No 3rd towelll provided for 3rd person in our room Customer service was lack lustre and not willing to go above and beyond to right the wrongs
When we arrived our 3rd bed was not ready at all - we had to go back down and ask for the sofa bed to be made up but expressed concerns and the covers on it were very stained. The bed was made up - but it was actually practically a futon as a mattress of sorts on the floor! No 3rd towelll provided for 3rd person in our room Customer service was lack lustre and not willing to go above and beyond to right the wrongs
4
Jacob
Mar 20, 2025
·
Stayed 1 night
Took a further £90 from my card without any notice or reason given.
Took a further £90 from my card without any notice or reason given.
8
Denise
Oct 28, 2024
·
Stayed 3 nights
Staff were amazing. Went over and above to ensure a restful time. Night receptionist fantastic, very helpful. Lovely big bed, and catering facilities. Also the complimentary breakfast a nice touch. Short walk into cardiff bay and nice location along the canal.
Staff were amazing. Went over and above to ensure a restful time. Night receptionist fantastic, very helpful. Lovely big bed, and catering facilities. Also the complimentary breakfast a nice touch. Short walk into cardiff bay and nice location along the canal.
10
Kevin
Dec 30, 2022
·
Stayed 1 night
Lovely newish IHG Staybridge Suite hotel, walkable to the city. Excellent service from the lady on the front desk - allowed us to check in early and was friendly and welcoming. Breakfast was great and we’d definitely stay again. Dog friendly a big bonus.
Lovely newish IHG Staybridge Suite hotel, walkable to the city. Excellent service from the lady on the front desk - allowed us to check in early and was friendly and welcoming. Breakfast was great and we’d definitely stay again. Dog friendly a big bonus.
10
Sandra
Jul 28, 2024
·
Stayed 1 night
The staff were friendly and went out of their way to make our stay comfortable. Jack on reception was very polite and explained everything we needed to know during our stay. The accommodation was very clean and the rooms and bedding were pristine. We would definitely stay again.
The staff were friendly and went out of their way to make our stay comfortable. Jack on reception was very polite and explained everything we needed to know during our stay. The accommodation was very clean and the rooms and bedding were pristine. We would definitely stay again.
10
Norrice
Nov 18, 2025
·
Stayed 1 night
Nice stay, welcoming staff. Clean rooms. Decent breakfast.
Nice stay, welcoming staff. Clean rooms. Decent breakfast.
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AI-generated summary based on recent guest reviews
Location
Positioned between Cardiff Bay and the city centre, the area is quiet and walkable to key spots. Negatives include a longer walk for some, limited bus options, and occasional comments about the immediate surroundings.
Related guest reviews
10
Alan
Nov 23, 2025
·
Stayed 1 night
A good location halfway between the city centre and the Bay, although there was quite a lot of graffiti around, making the area look scruffy
A good location halfway between the city centre and the Bay, although there was quite a lot of graffiti around, making the area look scruffy
10
Sarah
Jul 12, 2025
·
Stayed 1 night
Great short stay in Cardiff. Rather more expensive than we usually can afford but the apartment has everything we needed. 25 minute walk to the city centre. Lovely breakfast buffet and friendly staff
Great short stay in Cardiff. Rather more expensive than we usually can afford but the apartment has everything we needed. 25 minute walk to the city centre. Lovely breakfast buffet and friendly staff
8
Nadine
Apr 20, 2024
·
Stayed 2 nights
Overall the experience of the hotel was good. However in the shower- the temperature of the water does not go any higher. I know the breakfast was free. It was very basic. The hotel would have got 5 stars if there was more of an options of food. There is not many options of buses available to get to the hotel which was quite tricky. If you enjoy a walk to the city centre then it’s ideal for you or take a cab to the city centre. It takes 25mins to get there depending how fast you walk or wait 2 hours for a bus to the city centre.
Overall the experience of the hotel was good. However in the shower- the temperature of the water does not go any higher. I know the breakfast was free. It was very basic. The hotel would have got 5 stars if there was more of an options of food. There is not many options of buses available to get to the hotel which was quite tricky. If you enjoy a walk to the city centre then it’s ideal for you or take a cab to the city centre. It takes 25mins to get there depending how fast you walk or wait 2 hours for a bus to the city centre.
10
Matt
Jan 29, 2025
·
Stayed 1 night
Good hotel but not much around was a longish walk into town for food
Good hotel but not much around was a longish walk into town for food
10
LOUISE
May 10, 2025
·
Stayed 2 nights
Hotel is a little bit out of centre but close enough to walk into town. About 20 minutes walk along canal into city centre. 15 minutes to Dragon Centre with cinema, bowling and casino. Around 25 minutes to Mermaid Quay with bars and restaurants. Rooms are nice with the little kitchen area. Breakfast was included with good choice of food available. Would definitely stay again.
Hotel is a little bit out of centre but close enough to walk into town. About 20 minutes walk along canal into city centre. 15 minutes to Dragon Centre with cinema, bowling and casino. Around 25 minutes to Mermaid Quay with bars and restaurants. Rooms are nice with the little kitchen area. Breakfast was included with good choice of food available. Would definitely stay again.
10
Jacqueline
Jul 26, 2025
·
Stayed 1 night
The hotel is located in a quiet residential area on a waterfront. It was between Cardiff Bay (15-20 minute walk) and city centre (15 minute walk). The kitchenette was adequate to prepare/cook a simple meal. The breakfast was good with a range of food, including a cooked breakfast. We thought it was excellent value for money.
The hotel is located in a quiet residential area on a waterfront. It was between Cardiff Bay (15-20 minute walk) and city centre (15 minute walk). The kitchenette was adequate to prepare/cook a simple meal. The breakfast was good with a range of food, including a cooked breakfast. We thought it was excellent value for money.
10
Elizabeth
Jul 9, 2023
·
Stayed 1 night
Good location: about half-way between Cardiff Bay and city center.
Good location: about half-way between Cardiff Bay and city center.
10
David
Aug 1, 2025
·
Stayed 2 nights
Lovely location, very central for city or Cardiff bay
Lovely location, very central for city or Cardiff bay
10
Gemma
May 10, 2025
·
Stayed 1 night
Great location for us we walked to the bay for lunch and I to town in the eve. Rooms were clean modern and spacious with everything we needed. Staff were welcoming and friendly. We got there early to park and all spaces were taken by the eve. Breakfast was plentiful, hot, cold, pastry’s and fruits salad . Will stay again
Great location for us we walked to the bay for lunch and I to town in the eve. Rooms were clean modern and spacious with everything we needed. Staff were welcoming and friendly. We got there early to park and all spaces were taken by the eve. Breakfast was plentiful, hot, cold, pastry’s and fruits salad . Will stay again
10
p
Apr 14, 2025
·
Stayed 3 nights
We thoroughly enjoyed our stay here, lovely quiet area. Special praise for excellent, friendly staff.
We thoroughly enjoyed our stay here, lovely quiet area. Special praise for excellent, friendly staff.
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AI-generated summary based on recent guest reviews
Dining
Breakfast is generally praised for variety and included value, with hot and cold options and some mentions of evening socials. Some guests found it basic or slow to replenish and wanted better coffee or more machines.
Related guest reviews
10
E
Sep 12, 2025
·
Stayed 1 night
Lovely stay, comfortable, clean, lovely staff. Not too keen on breakfast but was edible. Would definitely stay again
Lovely stay, comfortable, clean, lovely staff. Not too keen on breakfast but was edible. Would definitely stay again
6
JONATHAN
Jun 20, 2024
·
Stayed 1 night
Room was spacious but not as advertised. When issue was raised, staff were unhelpful to the point of ignorance. Breakfast was distinctly average…get a second coffee machine!!
Room was spacious but not as advertised. When issue was raised, staff were unhelpful to the point of ignorance. Breakfast was distinctly average…get a second coffee machine!!
10
Warren
Nov 12, 2023
·
Stayed 1 night
Really impressed with the suites. Great rooms, great location. Fantastic breakfast. Will defo head there again when next in Cardiff.
Really impressed with the suites. Great rooms, great location. Fantastic breakfast. Will defo head there again when next in Cardiff.
10
Pearl
Apr 12, 2025
·
Stayed 2 nights
Love this place. Won't stay anywhere else in Cardiff. Rooms are spacious and well equipped..great breakfast and wonderful social evenings.
Love this place. Won't stay anywhere else in Cardiff. Rooms are spacious and well equipped..great breakfast and wonderful social evenings.
8
Richard
Jan 4, 2024
·
Stayed 4 nights
Had a good stay. At times the breakfast bar was not well replenished as appeared to be very short staffed. Room was not always serviced daily. Parking was not a problem although did fill up. Enjoyed the city of Cardiff.
Had a good stay. At times the breakfast bar was not well replenished as appeared to be very short staffed. Room was not always serviced daily. Parking was not a problem although did fill up. Enjoyed the city of Cardiff.
8
Nadine
Apr 20, 2024
·
Stayed 2 nights
Overall the experience of the hotel was good. However in the shower- the temperature of the water does not go any higher. I know the breakfast was free. It was very basic. The hotel would have got 5 stars if there was more of an options of food. There is not many options of buses available to get to the hotel which was quite tricky. If you enjoy a walk to the city centre then it’s ideal for you or take a cab to the city centre. It takes 25mins to get there depending how fast you walk or wait 2 hours for a bus to the city centre.
Overall the experience of the hotel was good. However in the shower- the temperature of the water does not go any higher. I know the breakfast was free. It was very basic. The hotel would have got 5 stars if there was more of an options of food. There is not many options of buses available to get to the hotel which was quite tricky. If you enjoy a walk to the city centre then it’s ideal for you or take a cab to the city centre. It takes 25mins to get there depending how fast you walk or wait 2 hours for a bus to the city centre.
10
LOUISE
May 10, 2025
·
Stayed 2 nights
Hotel is a little bit out of centre but close enough to walk into town. About 20 minutes walk along canal into city centre. 15 minutes to Dragon Centre with cinema, bowling and casino. Around 25 minutes to Mermaid Quay with bars and restaurants. Rooms are nice with the little kitchen area. Breakfast was included with good choice of food available. Would definitely stay again.
Hotel is a little bit out of centre but close enough to walk into town. About 20 minutes walk along canal into city centre. 15 minutes to Dragon Centre with cinema, bowling and casino. Around 25 minutes to Mermaid Quay with bars and restaurants. Rooms are nice with the little kitchen area. Breakfast was included with good choice of food available. Would definitely stay again.
10
Jacqueline
Jul 26, 2025
·
Stayed 1 night
The hotel is located in a quiet residential area on a waterfront. It was between Cardiff Bay (15-20 minute walk) and city centre (15 minute walk). The kitchenette was adequate to prepare/cook a simple meal. The breakfast was good with a range of food, including a cooked breakfast. We thought it was excellent value for money.
The hotel is located in a quiet residential area on a waterfront. It was between Cardiff Bay (15-20 minute walk) and city centre (15 minute walk). The kitchenette was adequate to prepare/cook a simple meal. The breakfast was good with a range of food, including a cooked breakfast. We thought it was excellent value for money.
10
Amanda
Apr 27, 2025
·
Stayed 1 night
I recently stayed at the Staybridge Suites in Cardiff for the weekend and had an excellent experience. The location is ideal — perfectly positioned between Cardiff Bay and the city centre, making it easy to explore the main attractions. The suites were modern, spacious, and thoughtfully equipped with a full kitchen, which made the stay feel very comfortable and home-like. The complimentary breakfast each morning was a great touch, offering a wide range of options, and the evening social events created a welcoming atmosphere. Staff were friendly, professional, and always willing to assist. Overall, I would highly recommend Staybridge Suites Cardiff for anyone looking for a relaxing, convenient, and well-appointed stay.
I recently stayed at the Staybridge Suites in Cardiff for the weekend and had an excellent experience. The location is ideal — perfectly positioned between Cardiff Bay and the city centre, making it easy to explore the main attractions. The suites were modern, spacious, and thoughtfully equipped with a full kitchen, which made the stay feel very comfortable and home-like. The complimentary breakfast each morning was a great touch, offering a wide range of options, and the evening social events created a welcoming atmosphere. Staff were friendly, professional, and always willing to assist. Overall, I would highly recommend Staybridge Suites Cardiff for anyone looking for a relaxing, convenient, and well-appointed stay.
10
Gemma
May 10, 2025
·
Stayed 1 night
Great location for us we walked to the bay for lunch and I to town in the eve. Rooms were clean modern and spacious with everything we needed. Staff were welcoming and friendly. We got there early to park and all spaces were taken by the eve. Breakfast was plentiful, hot, cold, pastry’s and fruits salad . Will stay again
Great location for us we walked to the bay for lunch and I to town in the eve. Rooms were clean modern and spacious with everything we needed. Staff were welcoming and friendly. We got there early to park and all spaces were taken by the eve. Breakfast was plentiful, hot, cold, pastry’s and fruits salad . Will stay again
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AI-generated summary based on recent guest reviews
10
Pauline
4 weeks ago
·
Stayed 3 nights
Friendly staff, comfy beds and good breakfast, but with limited options. About a 20 mins walk to Cardiff centre and slightly quicker to Cardiff Bay.
Friendly staff, comfy beds and good breakfast, but with limited options. About a 20 mins walk to Cardiff centre and slightly quicker to Cardiff Bay.
10
Andrew
Aug 25, 2026
·
Stayed 2 nights
Is a functional and nicely located property
Is a functional and nicely located property
10
Michael
Aug 19, 2026
·
Stayed 2 nights
Ever was as I expected from IHG the other ly issue for me is the parking but As I had to road park after work I was refunded the charge for the hotel car park. But all in all I will be booking to stay again
Ever was as I expected from IHG the other ly issue for me is the parking but As I had to road park after work I was refunded the charge for the hotel car park. But all in all I will be booking to stay again
10
Paul
Aug 18, 2026
·
Stayed 1 night
Highly recommended, excellent accommodation in a great location central to the city centre and the Bay
Highly recommended, excellent accommodation in a great location central to the city centre and the Bay
10
Andrew
Aug 8, 2026
·
Stayed 2 nights
Parking a big plus. Near the Castle too.
Parking a big plus. Near the Castle too.
Property Policies
Check-in
Check-out
From 15:00 to 00:00
Before 11:00
FAQs about Staybridge Suites - Cardiff by IHG
Is parking available at the property?
Self parking is available on-site for a fee of GBP 10 per night. Limited parking spaces are provided, and reservations are not required.
What type of breakfast is offered and what are the serving hours?
A complimentary continental breakfast is included for guests. The specific serving hours are not detailed.
Does the property allow pets?
Pets are allowed at the property with a fee of GBP 15 per pet, per night. Service animals are exempt from fees.
What are the standard check-in and check-out times?
Check-in time is at 15:00 and check-out time is at 11:00. Early or late check-in/check-out may be available upon request, and additional charges may apply.
What accessibility features are available for guests with disabilities?
The property offers limited wheelchair accessibility, including step-free entrances and accessible facilities in public areas. Specific details on room accessibility are not provided.
What is the location of the property in relation to key landmarks?
The property is located in Cardiff (Butetown), within a 5-minute drive of Cardiff Bay and Cardiff Castle. It is approximately 2.4 miles from Principality Stadium and 0.6 miles from Cardiff Bay Water Feature.
What are the policies for guests staying with children?
Children are allowed at the property. The minimum age for children to stay for free is not specified.
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Instant AI responses are based on hotel information
Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-14: 131.1865834275055USD
- 2026-10-15: 126.76745047370912USD
- 2026-10-16: NO DATA
- 2026-10-17: 243.2195244648743USD
- 2026-10-18: 110.01881117408753USD
- 2026-10-19: 124.06631965301514USD
- 2026-10-20: 138.97592587532046USD
- 2026-10-21: 118.03309622657777USD
- 2026-10-22: 106.02667792007448USD
- 2026-10-23: 108.01774288009645USD
- 2026-10-24: NO DATA
- 2026-10-25: 109.72949186164857USD
- 2026-10-26: 99.02293461982728USD
- 2026-10-27: 114.0409629725647USD
- 2026-10-28: 115.03148951431275USD
- 2026-10-29: 101.02400291381836USD
- 2026-10-30: 104.02560962608338USD
- 2026-10-31: NO DATA
- 2026-11-01: 115.03148951431275USD
- 2026-11-02: 113.03042122032166USD
- 2026-11-03: 113.03042122032166USD
- 2026-11-04: 117.03255780830384USD
- 2026-11-05: 116.03202793258667USD
- 2026-11-06: 121.03469439628601USD
- 2026-11-07: 239.0978091673279USD
- 2026-11-08: 112.02988280204774USD
- 2026-11-09: 113.03042122032166USD
- 2026-11-10: 109.0382879663086USD
- 2026-11-11: 108.01774288009645USD
- 2026-11-12: 113.03042122032166USD
- 2026-11-13: 165.07824624481202USD
- 2026-11-14: NO DATA
- 2026-11-15: 112.02988280204774USD
- 2026-11-16: 115.03148951431275USD
- 2026-11-17: 253.10529576782227USD
- 2026-11-18: 120.03416452056885USD
- 2026-11-19: 165.07824624481202USD
- 2026-11-20: 165.07824624481202USD
- 2026-11-21: 322.1522193136597USD
- 2026-11-22: 112.02988280204774USD
- 2026-11-23: 109.0382879663086USD
- 2026-11-24: 115.03148951431275USD
- 2026-11-25: 112.02988280204774USD
- 2026-11-26: 121.03469439628601USD
- 2026-11-27: 230.0929975730896USD
- 2026-11-28: NO DATA
- 2026-11-29: 115.01655712509157USD
- 2026-11-30: 113.03042122032166USD
- 2026-12-01: 109.0382879663086USD
- 2026-12-02: 127.03790782081605USD
- 2026-12-03: 114.0409629725647USD
- 2026-12-04: 185.06892251678468USD
- 2026-12-05: 174.06305117111208USD
- 2026-12-06: 109.0382879663086USD
- 2026-12-07: 134.04165112106324USD
- 2026-12-08: 159.05502615234377USD
- 2026-12-09: 144.04700113357544USD
- 2026-12-10: NO DATA
- 2026-12-11: NO DATA
- 2026-12-12: 270.1243924145508USD
- 2026-12-13: 91.01865290130615USD
- 2026-12-14: 97.0118544493103USD
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. This property will place a credit card authorization at check-in to cover the general deposit. Funds are released 1-30 business days after check-out (depending upon the bank).
Check-in must be done by someone who is at least 18 years old.
You'll be required to pay the following fully refundable deposit.
Deposit: GBP 50 per accommodation, per stay
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- Safety features at this property include a fire extinguisher
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Self parking fee: GBP 10 per night
- Pet fee: GBP 15 per pet, per night
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Non-Smoking Rooms
Business Center
Dry Cleaning
Housekeeping
Banquet Facilities
General
Non-Smoking Rooms
Vending Machines
Family Room
Wheelchair Accessible (Limited)
Parking
Parking
Electric Car charging station
Parking (Limited)
Parking Onsite
Activities
Outdoor Furniture
Terrace
Fitness Center (nearby)
Services
Business Center
Dry Cleaning
Housekeeping
Banquet Facilities
Safe-Deposit Box
Luggage Storage
Self Laundry
24-Hour Front Desk
Lockers Available
Internet
Free Wi-Fi