Is parking available at the property?

Self parking is available on-site for a fee of EUR 20 per day. Guests are advised to contact the property in advance to reserve a parking space.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 8:00 AM to 10:30 AM for a fee of approximately EUR 30 for adults and EUR 15 for children.

Does the property allow pets?

Pets are allowed in specific rooms only, with a fee of EUR 30 per pet per night. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM to 11:59 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request, subject to availability and possible additional charges.

What accessibility features does the property offer?

The property has limited wheelchair accessibility, including step-free entrances and wheelchair-accessible facilities in public areas. However, specific details about room accessibility are not provided.

Where is the property located in relation to key landmarks?

The hotel is located in the heart of Florence, within a 15-minute walk of Piazza di Santa Maria Novella and Central Market. It is approximately 3.2 mi (5.1 km) from Uffizi Gallery and 3.4 mi (5.4 km) from Ponte Vecchio.

What are the policies for guests staying with children?

Children are allowed at the property, and they can stay for free up to a certain age, though the specific age limit is not mentioned.

What are the policies regarding extra beds and cribs?

Cribs are available for a fee of EUR 30 per day. The availability of extra beds is not specified, and guests should contact the property in advance to confirm arrangements.

Dimora Palanca Boutique & SPA

What guests think

At Dimora Palanca Boutique & SPA, travelers highlight a beautifully restored historic property with chic, comfortable interiors, spacious and quiet rooms, and consistently warm, professional service that makes stays feel effortless from check-in through departure.

The spa earns praise, and on-site parking is a useful perk. Location feels generally walkable and near the train station, though some guests found it a longer, busier walk to sights and dining. Dining is the main weak spot: several reviews cite limited breakfast and a lack of evening restaurant or bar service, so many recommend eating out. Overall, expect a refined boutique base for exploring Florence.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The spa is praised in multiple reviews, and on-site parking is available.

Related guest reviews

10

Ana maria

Jan 1, 2024

·

Stayed 2 nights

Piccolo ma ben tenuto Buon servizio senza essere troppo ridondante da grand hotel. Non so dire sulla colazione perche l'ho sempre fatta fuori. La camera nella limonaia al primo piano molto carina soprattutto per coppie. Comodo il letto. Centrale senza esser scomodo. Ha un piccolo parcheggio privato all'interno della struttura. Conaigliato

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8

Lynne

Apr 1, 2024

·

Stayed 3 nights

The property is extremely well appointed from a design standpoint, but there is a serious lack of sufficient staffing to operate at the standards of a five star hotel. There is no one around in the evening except one person at the front desk who is trying to check in latecomers, order taxis, make dinner reservations and deliver room service. The bar was closed and there is no restaurant other than at breakfast. Room service is a bar type menu, I cannot quite fathom how you can design such a beautiful hotel and not staff it properly. Plus the parking is very tricky, and the streets surrounding the hotel are high traffic, busy streets with buses and trams. The neighborhood is not that far from the center but the walk is quite unattractive. It is, however, close to the train station, so that is a positive if you are arriving by train. I drove. I would consider staying again only when they finish the spa, restaurant and bar. In the meantime, one should prepare to seek out these facilities elsewhere. A positive recommendation goes to Klaudija and Matteo. They did their best to help me…

10

Haddil

Apr 21, 2025

·

Stayed 2 nights

We had our elopement at this amazing hotel. Really lovely staff and concierge, made us feel like royals. The spa area is extraordinary and private. The suite is stunning with a jacuzzi and turkish steamroom. (Beautiful ceiling fresco in the bedroom). It's a neat boutique hotel with history back to 1860's. There's space for parking but it's not far from the centre, a short walking distance.

10

Daniel

Oct 5, 2025

·

Stayed 3 nights

Overall the property was great for our needs. It was very convenient for us because it had parking on the premises. The staff was amazing and the king room was beautiful. The only drawback is that it was a bit of a walk from the city center.

10

al

Nov 5, 2025

·

Stayed 2 nights

I particularly love the authenticity of the building being hundreds of hundreds of years old and yet well cut, beautiful staff beautiful spa only lacking in the dining aspect but everything else was perfect. Highly recommend but recommend going out for dinner.

8

Bonnie

Oct 12, 2023

·

Pretty property but the location is very loud and inconveniently located. The staff was very kind and efficient but I arrived around 7:00pm at the end of a very long drive to find that the kitchen was closed and there were no reservations to be had nearby. Settled for a pizza from the closest place, an hour round trip when you added waiting for the pizza. I resigned myself to a long bath instead only to find that the jets did not function. Not exactly the 5 star experience I was anticipating on my last night in Italy.

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AI-generated summary based on recent guest reviews

Cleanliness

Guests frequently describe the hotel and rooms as very clean and well kept. A few mention issues like bathroom odors or worn linens.

Related guest reviews

6

Kamalesh

May 14, 2025

·

Stayed 2 nights

The bathroom had a sewage smell which they tried to fix - with partial success. Breakfast was not good. Room temperature could not be set thru room thermostat - you need to call guest services and tell them the temperature you want & then they set it. Their concierge services seems to be third party - only reachable thru WA messages! They take little interest in really helping you - not surprising given the exchange is mandated thru WA. Overall very disappointing for a property that labels itself as a 5-star.

10

Katrina

Oct 21, 2025

·

Stayed 3 nights

I cannot give this property and its staff enough credit! From our our excellent check-in with Elisa to any issues we’d need in the evening with, Jacobo, all of our needs were met. The chic, yet comfortable interiors were a breath of fresh air. The property and our bedroom were impeccable! I will recommend this hotel to my friends and family and will absolutely stay here agin!

10

flavio

May 19, 2023

·

Stayed 3 nights

Incrível o hotel. Os stafs foram super atenciosos e se colocaram a disposição para auxiliar em reservas de passeios e restaurantes. Localização excelente. Muito limpo e organizado o hotel.

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10

Aurelien

Dec 26, 2021

·

Stayed 5 nights

Dimora Palanca is truly an amazing boutique hotel. The staff is incredible, the service and the rooms are impeccable, this is the true definition of a 5-star hotel.

10

Jennifer

Sep 10, 2025

·

Stayed 4 nights

Beautiful hotel. Quiet. Room was extremely spacious, modern, comfortable and impeccably clean. Great espresso in the room! The staff was extremely courteous. The location was perfect. Quiet area, yet walkable to all of Florence’s main attractions. 8 minute walk from the train station which was great for travelling, and most organized tours leave from around there. Would absolutely stay here again.

6

bonnie

Dec 5, 2023

·

Stayed 1 night

A beautiful hotel that lacks an atmosphere. Lovely room but the linen needs a serious makeover; it was not a 5* linen!! The room needs a coffee machine as at £300 a night and being offered coffee in the morning, was not expecting a €30 bill for a simple drink!!! A rip off! And

10

Jennie

Oct 11, 2025

·

Stayed 5 nights

Everything was wonderful! Our room was beautiful and clean. The staff was outstanding and the food was great!

8

Bonnie

Oct 12, 2023

·

Pretty property but the location is very loud and inconveniently located. The staff was very kind and efficient but I arrived around 7:00pm at the end of a very long drive to find that the kitchen was closed and there were no reservations to be had nearby. Settled for a pizza from the closest place, an hour round trip when you added waiting for the pizza. I resigned myself to a long bath instead only to find that the jets did not function. Not exactly the 5 star experience I was anticipating on my last night in Italy.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are modern, spacious, comfortable and often quiet, with some suites featuring jacuzzis or a steam room. A few guests missed in-room coffee/tea and reported occasional equipment issues.

Related guest reviews

10

Katrina

Oct 21, 2025

·

Stayed 3 nights

I cannot give this property and its staff enough credit! From our our excellent check-in with Elisa to any issues we’d need in the evening with, Jacobo, all of our needs were met. The chic, yet comfortable interiors were a breath of fresh air. The property and our bedroom were impeccable! I will recommend this hotel to my friends and family and will absolutely stay here agin!

8

Sarah

Jul 6, 2024

·

Stayed 4 nights

We had a lovely stay however we wouldn’t say it is a 5 star more a very good 4 star. No coffee/tea making facilities in room and breakfast choice quite limited. Staff were friendly.

10

Haddil

Apr 21, 2025

·

Stayed 2 nights

We had our elopement at this amazing hotel. Really lovely staff and concierge, made us feel like royals. The spa area is extraordinary and private. The suite is stunning with a jacuzzi and turkish steamroom. (Beautiful ceiling fresco in the bedroom). It's a neat boutique hotel with history back to 1860's. There's space for parking but it's not far from the centre, a short walking distance.

10

Jennifer

Sep 10, 2025

·

Stayed 4 nights

Beautiful hotel. Quiet. Room was extremely spacious, modern, comfortable and impeccably clean. Great espresso in the room! The staff was extremely courteous. The location was perfect. Quiet area, yet walkable to all of Florence’s main attractions. 8 minute walk from the train station which was great for travelling, and most organized tours leave from around there. Would absolutely stay here again.

10

Eleni

Jan 6, 2025

·

Stayed 2 nights

Gia was exceptional. He went out of his way to make us feel welcome and went above and beyond for us. This boutique hotel is a must stay. The thoughtful architecture, atmosphere, and small details all stand out. The bedding was luxurious and comfortable and the shower and products were outstanding. We can’t wait to visit again soon. 5 stars.

10

Daniel

Oct 5, 2025

·

Stayed 3 nights

Overall the property was great for our needs. It was very convenient for us because it had parking on the premises. The staff was amazing and the king room was beautiful. The only drawback is that it was a bit of a walk from the city center.

6

bonnie

Dec 5, 2023

·

Stayed 1 night

A beautiful hotel that lacks an atmosphere. Lovely room but the linen needs a serious makeover; it was not a 5* linen!! The room needs a coffee machine as at £300 a night and being offered coffee in the morning, was not expecting a €30 bill for a simple drink!!! A rip off! And

10

Jennie

Oct 11, 2025

·

Stayed 5 nights

Everything was wonderful! Our room was beautiful and clean. The staff was outstanding and the food was great!

10

Noluthando

Aug 23, 2024

·

Stayed 1 night

It’s a lovely small hotel. Rooms modern furnished and quite spacious. Bathtubs a jacuzzi. Loved the hotel save for a very limited breakfast menu.

8

Bonnie

Oct 12, 2023

·

Pretty property but the location is very loud and inconveniently located. The staff was very kind and efficient but I arrived around 7:00pm at the end of a very long drive to find that the kitchen was closed and there were no reservations to be had nearby. Settled for a pizza from the closest place, an hour round trip when you added waiting for the pizza. I resigned myself to a long bath instead only to find that the jets did not function. Not exactly the 5 star experience I was anticipating on my last night in Italy.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service is widely praised as warm, attentive and helpful. A few reviews report limited evening staffing and concierge support via messaging that felt impersonal.

Related guest reviews

6

Kamalesh

May 14, 2025

·

Stayed 2 nights

The bathroom had a sewage smell which they tried to fix - with partial success. Breakfast was not good. Room temperature could not be set thru room thermostat - you need to call guest services and tell them the temperature you want & then they set it. Their concierge services seems to be third party - only reachable thru WA messages! They take little interest in really helping you - not surprising given the exchange is mandated thru WA. Overall very disappointing for a property that labels itself as a 5-star.

10

david

Dec 27, 2024

·

Stayed 1 night

2nd time here. Excellent property, staff and the hotel is top notch

8

Lynne

Apr 1, 2024

·

Stayed 3 nights

The property is extremely well appointed from a design standpoint, but there is a serious lack of sufficient staffing to operate at the standards of a five star hotel. There is no one around in the evening except one person at the front desk who is trying to check in latecomers, order taxis, make dinner reservations and deliver room service. The bar was closed and there is no restaurant other than at breakfast. Room service is a bar type menu, I cannot quite fathom how you can design such a beautiful hotel and not staff it properly. Plus the parking is very tricky, and the streets surrounding the hotel are high traffic, busy streets with buses and trams. The neighborhood is not that far from the center but the walk is quite unattractive. It is, however, close to the train station, so that is a positive if you are arriving by train. I drove. I would consider staying again only when they finish the spa, restaurant and bar. In the meantime, one should prepare to seek out these facilities elsewhere. A positive recommendation goes to Klaudija and Matteo. They did their best to help me…

10

Katrina

Oct 21, 2025

·

Stayed 3 nights

I cannot give this property and its staff enough credit! From our our excellent check-in with Elisa to any issues we’d need in the evening with, Jacobo, all of our needs were met. The chic, yet comfortable interiors were a breath of fresh air. The property and our bedroom were impeccable! I will recommend this hotel to my friends and family and will absolutely stay here agin!

10

Vandana

Jun 21, 2025

·

Stayed 3 nights

The staff went out of their way to be helpful with all queries

10

Eleni

Jan 6, 2025

·

Stayed 2 nights

Gia was exceptional. He went out of his way to make us feel welcome and went above and beyond for us. This boutique hotel is a must stay. The thoughtful architecture, atmosphere, and small details all stand out. The bedding was luxurious and comfortable and the shower and products were outstanding. We can’t wait to visit again soon. 5 stars.

10

Daniel

Oct 5, 2025

·

Stayed 3 nights

Overall the property was great for our needs. It was very convenient for us because it had parking on the premises. The staff was amazing and the king room was beautiful. The only drawback is that it was a bit of a walk from the city center.

10

Suha

Apr 6, 2025

·

Stayed 3 nights

The hotel’s location is fantastic, and the staff are friendly and responsive.

10

Jennie

Oct 11, 2025

·

Stayed 5 nights

Everything was wonderful! Our room was beautiful and clean. The staff was outstanding and the food was great!

10

Joris

Apr 14, 2025

·

Stayed 7 nights

Very nice hotel! Very, very friendly staff!

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AI-generated summary based on recent guest reviews

Location

Generally walkable and convenient to the train station, with several guests praising the setting. Some found it farther from key sights and along busier or noisier streets.

Related guest reviews

10

Ana maria

Jan 1, 2024

·

Stayed 2 nights

Piccolo ma ben tenuto Buon servizio senza essere troppo ridondante da grand hotel. Non so dire sulla colazione perche l'ho sempre fatta fuori. La camera nella limonaia al primo piano molto carina soprattutto per coppie. Comodo il letto. Centrale senza esser scomodo. Ha un piccolo parcheggio privato all'interno della struttura. Conaigliato

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10

Chad

Sep 13, 2025

·

Stayed 3 nights

Property is beautiful and quiet. Would stay there again.

8

Lynne

Apr 1, 2024

·

Stayed 3 nights

The property is extremely well appointed from a design standpoint, but there is a serious lack of sufficient staffing to operate at the standards of a five star hotel. There is no one around in the evening except one person at the front desk who is trying to check in latecomers, order taxis, make dinner reservations and deliver room service. The bar was closed and there is no restaurant other than at breakfast. Room service is a bar type menu, I cannot quite fathom how you can design such a beautiful hotel and not staff it properly. Plus the parking is very tricky, and the streets surrounding the hotel are high traffic, busy streets with buses and trams. The neighborhood is not that far from the center but the walk is quite unattractive. It is, however, close to the train station, so that is a positive if you are arriving by train. I drove. I would consider staying again only when they finish the spa, restaurant and bar. In the meantime, one should prepare to seek out these facilities elsewhere. A positive recommendation goes to Klaudija and Matteo. They did their best to help me…

10

Haddil

Apr 21, 2025

·

Stayed 2 nights

We had our elopement at this amazing hotel. Really lovely staff and concierge, made us feel like royals. The spa area is extraordinary and private. The suite is stunning with a jacuzzi and turkish steamroom. (Beautiful ceiling fresco in the bedroom). It's a neat boutique hotel with history back to 1860's. There's space for parking but it's not far from the centre, a short walking distance.

10

flavio

May 19, 2023

·

Stayed 3 nights

Incrível o hotel. Os stafs foram super atenciosos e se colocaram a disposição para auxiliar em reservas de passeios e restaurantes. Localização excelente. Muito limpo e organizado o hotel.

Translate

10

Nina

Oct 12, 2022

·

Stayed 4 nights

Amazing hotel and we loved staying there! Staff was accommodating! Hotel was a bit further from attractions and restaurants than we expected.

10

Jennifer

Sep 10, 2025

·

Stayed 4 nights

Beautiful hotel. Quiet. Room was extremely spacious, modern, comfortable and impeccably clean. Great espresso in the room! The staff was extremely courteous. The location was perfect. Quiet area, yet walkable to all of Florence’s main attractions. 8 minute walk from the train station which was great for travelling, and most organized tours leave from around there. Would absolutely stay here again.

10

Daniel

Oct 5, 2025

·

Stayed 3 nights

Overall the property was great for our needs. It was very convenient for us because it had parking on the premises. The staff was amazing and the king room was beautiful. The only drawback is that it was a bit of a walk from the city center.

10

Suha

Apr 6, 2025

·

Stayed 3 nights

The hotel’s location is fantastic, and the staff are friendly and responsive.

8

Bonnie

Oct 12, 2023

·

Pretty property but the location is very loud and inconveniently located. The staff was very kind and efficient but I arrived around 7:00pm at the end of a very long drive to find that the kitchen was closed and there were no reservations to be had nearby. Settled for a pizza from the closest place, an hour round trip when you added waiting for the pizza. I resigned myself to a long bath instead only to find that the jets did not function. Not exactly the 5 star experience I was anticipating on my last night in Italy.

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AI-generated summary based on recent guest reviews

Dining

Breakfast feedback is mixed, with several noting a limited selection or quality while a few enjoyed it. On-site dining and bar options are limited or closed in the evenings, so many choose to eat out.

Related guest reviews

6

Kamalesh

May 14, 2025

·

Stayed 2 nights

The bathroom had a sewage smell which they tried to fix - with partial success. Breakfast was not good. Room temperature could not be set thru room thermostat - you need to call guest services and tell them the temperature you want & then they set it. Their concierge services seems to be third party - only reachable thru WA messages! They take little interest in really helping you - not surprising given the exchange is mandated thru WA. Overall very disappointing for a property that labels itself as a 5-star.

8

Lynne

Apr 1, 2024

·

Stayed 3 nights

The property is extremely well appointed from a design standpoint, but there is a serious lack of sufficient staffing to operate at the standards of a five star hotel. There is no one around in the evening except one person at the front desk who is trying to check in latecomers, order taxis, make dinner reservations and deliver room service. The bar was closed and there is no restaurant other than at breakfast. Room service is a bar type menu, I cannot quite fathom how you can design such a beautiful hotel and not staff it properly. Plus the parking is very tricky, and the streets surrounding the hotel are high traffic, busy streets with buses and trams. The neighborhood is not that far from the center but the walk is quite unattractive. It is, however, close to the train station, so that is a positive if you are arriving by train. I drove. I would consider staying again only when they finish the spa, restaurant and bar. In the meantime, one should prepare to seek out these facilities elsewhere. A positive recommendation goes to Klaudija and Matteo. They did their best to help me…

8

Sarah

Jul 6, 2024

·

Stayed 4 nights

We had a lovely stay however we wouldn’t say it is a 5 star more a very good 4 star. No coffee/tea making facilities in room and breakfast choice quite limited. Staff were friendly.

10

Nina

Oct 12, 2022

·

Stayed 4 nights

Amazing hotel and we loved staying there! Staff was accommodating! Hotel was a bit further from attractions and restaurants than we expected.

10

Renata

Oct 7, 2025

·

Stayed 6 nights

Atendimento muito bom , café da manhã completo

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6

bonnie

Dec 5, 2023

·

Stayed 1 night

A beautiful hotel that lacks an atmosphere. Lovely room but the linen needs a serious makeover; it was not a 5* linen!! The room needs a coffee machine as at £300 a night and being offered coffee in the morning, was not expecting a €30 bill for a simple drink!!! A rip off! And

10

Jennie

Oct 11, 2025

·

Stayed 5 nights

Everything was wonderful! Our room was beautiful and clean. The staff was outstanding and the food was great!

10

Noluthando

Aug 23, 2024

·

Stayed 1 night

It’s a lovely small hotel. Rooms modern furnished and quite spacious. Bathtubs a jacuzzi. Loved the hotel save for a very limited breakfast menu.

10

al

Nov 5, 2025

·

Stayed 2 nights

I particularly love the authenticity of the building being hundreds of hundreds of years old and yet well cut, beautiful staff beautiful spa only lacking in the dining aspect but everything else was perfect. Highly recommend but recommend going out for dinner.

8

Bonnie

Oct 12, 2023

·

Pretty property but the location is very loud and inconveniently located. The staff was very kind and efficient but I arrived around 7:00pm at the end of a very long drive to find that the kitchen was closed and there were no reservations to be had nearby. Settled for a pizza from the closest place, an hour round trip when you added waiting for the pizza. I resigned myself to a long bath instead only to find that the jets did not function. Not exactly the 5 star experience I was anticipating on my last night in Italy.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13 $344	14 $637	15	16 $558	17 $540
18 $336	19 $336	20 $330	21 $331	22 $430	23 $412	24 $405
25 $313	26 $313	27 $296	28 $296	29 $296	30 $304	31 $305

Su	Mo	Tu	We	Th	Fr	Sa
1 $253	2 $227	3 $227	4 $227	5 $261	6 $270	7 $313
8 $218	9 $209	10 $235	11 $235	12 $251	13 $260	14 $260
15 $217	16 $208	17 $217	18 $217	19 $217	20 $225	21 $225
22 $217	23 $208	24 $217	25 $214	26 $217	27 $269	28 $265
29 $217	30 $208

Dimora Palanca Boutique & SPA

About this property

Location

Room options

Deluxe Double Room Single Use, 1 Double Bed, Private Bathroom

Junior Suite

Family Suite, Garden View, Garden Area

Superior Room, 1 Double Bed, Tower

Honeymoon Suite, Garden View, Garden Area

Junior Suite with Jacuzzi

Deluxe Suite, Sauna, Executive Level

Classic Double Room, Garden View, Annex Building

Guest reviews of Dimora Palanca Boutique & SPA

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Dimora Palanca Boutique & SPA

Prices for upcoming dates

Business details