Cataleya Hotel

renovations was ongoing it was loud

We chose this hotel based on the god reviews and since our preferred hotel was sold out. We Stayed for one night. The location is good (about 30 minutes from SDQ airport) and near restaurants and shops. They offer free breakfast but you have to leave the hotel to a restaurant nearby which only gives you a few options to choose from and one drink (limited options). The breakfast wasn’t good and was a very small portion. Our room was very uncomfortable - the bed was very hard (body ached the next day) and the bathroom door didn’t open all the way because the bed was in the way. The water has a good temperature but the pressure wasn’t good. One of the towels we got had a huge hole in it. We were only given 2 towels and we were a family of 3. The room didn’t have a phone and it was so late and we were exhausted so one of us had to use the small hand towel. The staff apologized the next day. There’s no elevator so we had to bring our luggages up the stairs. It seemed the room wasn’t ready for us 😒. I wouldn’t stay here again.

The room was very small and there was no elevator. Plus I had to park a block away.

Excelente hotel pero lamentablemente no tiene parqueo y es un desastre por la Zona....

Hotel is very neat and clean, an excellent option if to want a quiet place to stay. Does not have parking available and finding Parking is very difficult in the area.

No services what so ever… The building appears to be under renovation and our room smelled as fresh cement (but there are holes in the wall). The bedroom door did not even have a knob… The room was supposed to have a queen size bed but we got a double. Very uncomfortable for two people. The next day we were moved to a room with a queen bed after I complained to Hotels.com The room was two flights up and there is no elevator (in case people have mobility issues this is important). The stairs are not the normal type and are easy to trip. Very noisy, not sure if we were hearing the next door neighbor’s room or house but could hear the whole conversation and hear noise of setting up the dinner table (plate and utensil noise!!). Would not stay again or recommend.

No parking on property ...no breakfast on property need to walk for breakfast outside of property... outside parking coast almost a dollar/per hour..

NO HAY DONDE ESTACIONAR

El hotel es conveniente para una noche, pero esta en remodelacion y huele mucho a pintura, el agua caliente no funciona y no tiene restaurante. Para el desayuno te dan un ticket donde tienes que caminar a un restaurante.

I am an early retired ex pat who lives out of my suitcase and travels everywhere. In all my travels I have only encountered 2 hotels that do not allow you to access your room before check in time, and this is one of them The housekeepers apparently turn over every room in the hotel at exactly 3PM. That's when they will let you in. I have stayed here before. My last stay was over 100 days ago. They were doing renovations which is NOT POSTED on Hotels.com. However when I got there they gave me a room upgrade. RENOVATIONS are still going on. I was not offered an upgrade and the power tools ran from early morning to evening, even on Saturday. I feel my room was rushed to open. My TV was not connected, there was no remote and the safe was not installed. However the staff was excellent on correcting these issues as soon as they could. This place is guest friendly. It's in a good location. It is very clean. The AC works great. Mini fridge in the room.The channels on the TV could not be better and the free breakfast is fantastic. Now the negatives. Renovations, no elevator, no early check in, extremely small bathroom and shower. Very thin walls. I heard my neighbors constantly. If you book this place take the room upgrade. For the money it is well worth it. The toilet is so close to the sink you have to kinda sit sideways. I'm not sure if I'll stay aain. I won't book the regular room and I hated being denied early check in.

Terrible ! No window. Ventilation poor. A cup of brown sludge in the bathroom. We left within two hours.

Clean

This hotel was clean but, the bathroom had some mold. The staff was polite and somewhat helpful. The area was very safe and you can walk everywhere. It was a decent hotel for the price.

Area and conditions of the property were nice but the cleaning was very poor, I left a tower to be washed and they put it back on the rack as clean one. Also toilet was not clean for days.

Cerca del centro histórico, todo lo visitas caminando y el lugar limpio y sin ruidos…

Perfekt beliggenhed og imødekommende receptionister. Værelser uden vinduer. Stærk ubehagelig lugt af kradse rengøringsmidler.

Very dirty bathrooms i was changed 3 times and all 3 bathrooms was dirty. Plus no one helped with bringing luggage to the room 3 flights up the staira. They wont refund.

The staff was very courteous and although small the room was very clean and the bed quite comfortable. The hotel floors were extremely clean and shining and the pictures created a nice ambiance. It was a very short and enjoyable stay.

Very clean. Nice staff

Clean rooms,close to best areas

Geraldine, Yendry and Luindy are the best! Excellent customer service, very nice and problem solving oriented!! The hotel is very clean, location is great, very close to coffee places, banks, markets, restaurants, all walkable. The a/c was working fabulously! Areas for improvement: beds were super hard, my back still hurts and we got back 2 days ago. Out of 7 days, I only had a hot shower once and warm twice. The rest of the times had to be cold because there was no hot water available. The TV on one of our rooms never turned on and the toilet on the other one wasn't working correctly, you had to manually push the flapper down in order to flush it. All in all, I would stay there again if they change the bed mattresses or put memory foam mattress toppers on them.

We had to change rooms because the AC unit was giving off some fumes

El personal muy atento y amable, la habitacion es amplia, cuenta con refrigerador y microondas, tv, agua caliente la verdad muy buena

We chose this hotel based on the god reviews and since our preferred hotel was sold out. We Stayed for one night. The location is good (about 30 minutes from SDQ airport) and near restaurants and shops. They offer free breakfast but you have to leave the hotel to a restaurant nearby which only gives you a few options to choose from and one drink (limited options). The breakfast wasn’t good and was a very small portion. Our room was very uncomfortable - the bed was very hard (body ached the next day) and the bathroom door didn’t open all the way because the bed was in the way. The water has a good temperature but the pressure wasn’t good. One of the towels we got had a huge hole in it. We were only given 2 towels and we were a family of 3. The room didn’t have a phone and it was so late and we were exhausted so one of us had to use the small hand towel. The staff apologized the next day. There’s no elevator so we had to bring our luggages up the stairs. It seemed the room wasn’t ready for us 😒. I wouldn’t stay here again.

The room was very small and there was no elevator. Plus I had to park a block away.

Perfekt beliggenhed og imødekommende receptionister. Værelser uden vinduer. Stærk ubehagelig lugt af kradse rengøringsmidler.

We found the attention of some members of the staff to be a little rude and to some extent, I want to highlight that not all of them were like that. The WiFi is very bad as is the television and its channels. We had to go to reception to remember to leave us things like towels or toilet paper, and finally the roof was closed to us at the time I went.

My room was 203 it was like I was together with the room 202 because I can hear everything this lady was saying... at 2am, 3am, 6am.. unbelievable..I couldn't sleep.. the minimal noise can be heard..

Las habitaciones son un poco pequeñas y le hace falta un poco dé mantenimiento en general las puertas rechinan mucho. La atención del personal fue muy buena.

Small rooms, really really small, without windows, uncomfortable mattress.

The reception staff is very nice and are always willing to help. Special thanks to Yandri who was always ready to help with any issue I had in my room. Overall my stay at Cataleya was very good.

Great spot to stay... great neighborhood! Excellent customer service!

The staff of this hotel is EXCELLENT PLUS! !!!

We chose this hotel based on the god reviews and since our preferred hotel was sold out. We Stayed for one night. The location is good (about 30 minutes from SDQ airport) and near restaurants and shops. They offer free breakfast but you have to leave the hotel to a restaurant nearby which only gives you a few options to choose from and one drink (limited options). The breakfast wasn’t good and was a very small portion. Our room was very uncomfortable - the bed was very hard (body ached the next day) and the bathroom door didn’t open all the way because the bed was in the way. The water has a good temperature but the pressure wasn’t good. One of the towels we got had a huge hole in it. We were only given 2 towels and we were a family of 3. The room didn’t have a phone and it was so late and we were exhausted so one of us had to use the small hand towel. The staff apologized the next day. There’s no elevator so we had to bring our luggages up the stairs. It seemed the room wasn’t ready for us 😒. I wouldn’t stay here again.

We found the attention of some members of the staff to be a little rude and to some extent, I want to highlight that not all of them were like that. The WiFi is very bad as is the television and its channels. We had to go to reception to remember to leave us things like towels or toilet paper, and finally the roof was closed to us at the time I went.

This is a nice hotel for the price they accommodate me and my 2 kid we stayed there for 18 days they cleaned our room every day but I think only 3 or 4 days they provided us toilet paper i had to buy my own. The kitchenette is a plus because that saved me money everything was at a walking distance there’s a grocery store a few blocks away a colmado at the corner and many dining options at a walking distance. And the internet is not the best there was a storm and we had no internet the last 3 days we stayed.

The staff was very courteous and although small the room was very clean and the bed quite comfortable. The hotel floors were extremely clean and shining and the pictures created a nice ambiance. It was a very short and enjoyable stay.

Very clean. Nice staff

The employees are very professional and very kind, I will be back to this hotel and will recommend it to my friends

Falta de información a la hora de hacer check in, no explican nada a la hora que tú llegas

Rooms as advertised clean , well equipped . Location great you can walk to many stores and restaurants. Some less than 20 yards from door

Cerca del centro histórico, todo lo visitas caminando y el lugar limpio y sin ruidos…

Cataleya is ideal place to stay. Clean, economical, great free breakfast, close to everything. Safe, convenient area.

Está ubicado en una zona estratégica para conocer la zona colonial

Buena opción en zona colonial y de bastante turismo y restaurantes , buen desayuno.

Very walkable area, close to everything in la zona colonial. Staff was friendly and the hotel was updated and clean. Staff present 24/7.

Excellent location

Great location! Youre within walking distance to shopping, bars, restaurants, and historical buildings.

It was safe and convenient. Close to lots of restaurants. It is located in the center of the city. The staff was good and it was quiet. I highly recommend it

Muy céntrico

Good price, location, service and cleanliness. But not so the included breakfast. They give you coupon for service at a restaurant two blocks away where the service is slow, menu limited and food below par.

Breakfast should be inside the hotel.

Todo bien solamente el desayuno estuvo complicado porque no es en el hotel y donde lo sirven lo hicieron hasta las 9 am, no robo una hora de nuestro itinerario

Muy lentos en el desayuno que tiene lugar en un sitio a 5 minutos andando

It was a great place to stay, the staff were professional and friendly. The hotel is close to restaurants and the best part is it has free breakfast which you save $10 to $20 a day!!!!!

Cataleya is ideal place to stay. Clean, economical, great free breakfast, close to everything. Safe, convenient area.

No parking on property ...no breakfast on property need to walk for breakfast outside of property... outside parking coast almost a dollar/per hour..

Costo de una habitación estándar US$ 61 x noche, no closet deteriorado y nevera mohoseada. Sistema de agua a la vista, el colchón d ello peor no son postopedicos o actualizados. Para el costo no vale la pena además de que para desayunar debes esperar a las 8:30am y caminar dos cuadras al restaurante, informaciones que deben actualizar en su página además del room services que no se ofrece en el hotel ya que no tienen restaurante o bar en la instalación. Un ancensor seria excelente.

I had a very nice stay at Cataleya Hotel. This was my third time staying in the hotel. The reception staff were all very nice and eager to help with anything that I asked for. My studio room was very nice and clean. The hot breakfast in the morning was very good and tasty. I recommend this hotel to anyone who wants to enjoy a nice and quiet hotel in the colonial zone in DR. Shout out to Gloria and all the nice staff at the reception area.

Buen desayuno, pero fuera del hotel.