City Gate
From
$139
/ night
Select dates to see prices and availability
From
$139
/ night
About this property
Take advantage of recreation opportunities such as a 24-hour fitness center or take in the view from a terrace and a garden. Additional amenities at this Art Deco inn include complimentary wireless internet access, a television in a common ...
Amenities
Take advantage of recreation opportunities such as a 24-hour fitness center or take in the view from a terrace and a garden. Additional amenities at this Art Deco inn include complimentary wireless internet access, a television in a common area, and tour/ticket assistance.
Business amenities
Featured amenities include luggage storage and a safe deposit box at the front desk.
Dining
Enjoy a meal at the restaurant, or stay in and take advantage of the inn's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekdays from 7 AM to 10:00 AM and on weekends from 8 AM to 10:00 AM for a fee.
Rooms
Make yourself at home in one of the 20 individually decorated guestrooms, featuring minibars and espresso makers. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature rainfall showerheads and complimentary toiletries.
Location
A stay at The City Gate Hotel places you in the heart of Exeter, steps from Guildhall Shopping Centre and Harlequins Shopping Centre. This inn is 8.5 mi (13.7 km) from Dartmoor National Park and 0.6 mi (0.9 km) from Royal Albert Museum and Art Gallery.
What's nearby
Harlequins Shopping Centre(0.1 miles)
RAMM(0.2 miles)
Guildhall Shopping Centre(0.2 miles)
Gandy Street(0.2 miles)
Royal Albert Museum and Art Gallery(0.2 miles)
Exeter Phoenix Centre(0.2 miles)
21 The Mint(0.2 miles)
St Nicholas Priory(0.2 miles)
Exeter Cathedral(0.2 miles)
St Martin's Church(0.3 miles)
Rougemont Castle(0.3 miles)
Princesshay(0.4 miles)
Exeter's Historic Quayside(0.4 miles)
Cygnet New Theatre(0.4 miles)
Exeter's Underground Passages(0.5 miles)
The preferred airport for The City Gate Hotel is Exeter (EXT-Exeter Intl.)(12 miles)
Restaurant
Non-Smoking Rooms
Room Service
Banquet Facilities
Safe-Deposit Box
Garden
Location
Iron Bridge, North Street, Exeter, England, United Kingdom
Harlequins Shopping Centre (0.1 miles)
RAMM (0.2 miles)
Guildhall Shopping Centre (0.2 miles)
Gandy Street (0.2 miles)
Royal Albert Museum and Art Gallery (0.2 miles)
Exeter Phoenix Centre (0.2 miles)
Room options
13
Double Room
1 Full Bed
Sleeps 2
Air ConditioningWi-Fi (Free)Private Bathroom
14
Deluxe Double Room
1 King Bed
Sleeps 2
Air ConditioningWi-Fi (Free)Private Bathroom
4
Superior Double Room
1 Queen Bed
Sleeps 2
Air ConditioningWi-Fi (Free)Private Bathroom
10
Deluxe Twin Room
2 Twin Beds
Sleeps 2
Air ConditioningWi-Fi (Free)Private Bathroom
Guest reviews of City Gate
8.4
Very good
Based on 854 verified reviews
Who stays here?
Business
36%
Couple
36%
Family
19%
Group
7%
What guests think
AI-generated summary based on recent guest reviews
At City Gate, travellers highlight friendly, attentive staff, comfortable, characterful rooms, and thoughtful touches like complimentary port, while noting some maintenance and cleanliness inconsistencies and practical snags such as TV or Wi‑Fi issues.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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What guests think
At City Gate, travellers highlight friendly, attentive staff, comfortable, characterful rooms, and thoughtful touches like complimentary port, while noting some maintenance and cleanliness inconsistencies and practical snags such as TV or Wi‑Fi issues.
The on-site pub, courtyard and meals are widely enjoyed, though breakfast can feel pricey and the kitchen has sometimes closed earlier than expected. The location is handy for Exeter’s centre, cathedral and stations, but there is no on-site parking and some guests experienced noise from the pub, street works or deliveries. Overall, expect a charming boutique stay with strong service and a few rough edges.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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AI-generated summary based on recent guest reviews
Facilities
Popular on-site pub and attractive courtyard; several guests loved the atmosphere and outdoor space. Parking is limited to nearby public car parks rather than on-site.
Related guest reviews
10
nicola
Jul 29, 2024
·
Stayed 3 nights
The property was very close to town but in a nice quiet area. The rooms were excellent and everything of high quality. The pub itself was lovely, a very cool and unique place to stay.
The property was very close to town but in a nice quiet area. The rooms were excellent and everything of high quality. The pub itself was lovely, a very cool and unique place to stay.
10
Richard
Jul 9, 2023
·
Stayed 1 night
Gorgeous rooms with a real touch of personality. The location was perfect and there’s a NCP car park right next door. The staff were really lovely too. The courtyard is a lovely place to sit out and have a drink and the food is brilliant too. Lovely touch with complimentary port and flapjacks. Definitely recommend this hotel.
Gorgeous rooms with a real touch of personality. The location was perfect and there’s a NCP car park right next door. The staff were really lovely too. The courtyard is a lovely place to sit out and have a drink and the food is brilliant too. Lovely touch with complimentary port and flapjacks. Definitely recommend this hotel.
10
Ken
Aug 11, 2024
·
Stayed 2 nights
Quaint little boutique hotel with plenty of gathering space when traveling with others. The not so secret garden is an awesome place to eat, drink and socialize. The staff are so nice and helpful!
Quaint little boutique hotel with plenty of gathering space when traveling with others. The not so secret garden is an awesome place to eat, drink and socialize. The staff are so nice and helpful!
10
Allan
Sep 17, 2025
·
Stayed 2 nights
What a great little hotel. The opposite of what you'd get at a soulless chain hotel, full of nooks and crannies, old world charm, quirky but comfortable too. We loved the bedroom too, so comfortable. It's just a stones throw from the centre of Exeter, the cathedral and quayside area as well as the catacombs etc. Excellent food too at City Gate and lots of great restaurants to try out nearby too. Pretty much no downsides. Parking was an issue. Breakfast was gorgeous if a little pricey. Otherwise I couldn't recommend City Gate enough. Allan & Mags
What a great little hotel. The opposite of what you'd get at a soulless chain hotel, full of nooks and crannies, old world charm, quirky but comfortable too. We loved the bedroom too, so comfortable. It's just a stones throw from the centre of Exeter, the cathedral and quayside area as well as the catacombs etc. Excellent food too at City Gate and lots of great restaurants to try out nearby too. Pretty much no downsides. Parking was an issue. Breakfast was gorgeous if a little pricey. Otherwise I couldn't recommend City Gate enough. Allan & Mags
10
lee
Mar 16, 2024
·
Stayed 1 night
Just a one nighter but really enjoyed ourselves. Well situated, comfortable bed, great facilities and super friendly staff. Would definitely stay again.
Just a one nighter but really enjoyed ourselves. Well situated, comfortable bed, great facilities and super friendly staff. Would definitely stay again.
10
Michael
Jan 26, 2025
·
Stayed 1 night
awesome rooms. lovely bar. outside space is exceptional
awesome rooms. lovely bar. outside space is exceptional
8
Larissa
Jan 28, 2024
·
Stayed 1 night
A lovely stay, it is a short walk from the city centre with a lovely pub, will be staying here again.
A lovely stay, it is a short walk from the city centre with a lovely pub, will be staying here again.
10
LISA
Mar 15, 2024
·
Stayed 1 night
The rooms and bar / lounge area were very welcoming and clean, with an amazing outdoor covered area. The room had a lovely decor with a well stocked mini bar and good quality linen. The customer service from Lucie was excellent and she was very helpful and knowledgable. Will definitely be staying here again.
The rooms and bar / lounge area were very welcoming and clean, with an amazing outdoor covered area. The room had a lovely decor with a well stocked mini bar and good quality linen. The customer service from Lucie was excellent and she was very helpful and knowledgable. Will definitely be staying here again.
10
David
Aug 25, 2023
·
Stayed 1 night
Excellent refurbished pub hotel, good location, comfortable rooms with good ac and our room had a propper full size bath tub. huge outdoor patio area and nice pub. Glass of port and a flapjack on arrival in the room, great start and best welcome gift i have recieved in a hotel 🙂. The only issue being dinner is advertised as served till 9.30pm on the menu in the room but at 8.58pm we were told the kitchen is closed. Not a big deal as plenty of places nearby but annoying and lost sales for the business.
Excellent refurbished pub hotel, good location, comfortable rooms with good ac and our room had a propper full size bath tub. huge outdoor patio area and nice pub. Glass of port and a flapjack on arrival in the room, great start and best welcome gift i have recieved in a hotel 🙂. The only issue being dinner is advertised as served till 9.30pm on the menu in the room but at 8.58pm we were told the kitchen is closed. Not a big deal as plenty of places nearby but annoying and lost sales for the business.
6
Gary
Sep 13, 2025
·
Stayed 4 nights
The staff were warm and friendly , bar area was nice and atmospheric, the room wasnt brilliant, lots of maintenance needed not really worth nearly £700 have stayed in much better places for that amount if they were to receive a make over then i probably would come back
The staff were warm and friendly , bar area was nice and atmospheric, the room wasnt brilliant, lots of maintenance needed not really worth nearly £700 have stayed in much better places for that amount if they were to receive a make over then i probably would come back
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AI-generated summary based on recent guest reviews
Cleanliness
Feedback is mixed: many found rooms very clean or spotless, but others reported issues like mould, grubby areas, gunk from a bathroom fan, and occasional housekeeping lapses.
Related guest reviews
10
George
Jan 26, 2023
·
Stayed 1 night
GREAT staff, great location. Second stay at the city gate, definitely the go to in Exeter if you want attention to detail. Complimentary port and Nespresso in the room, along with a great mini bar. Comfy beds and always perfectly clean rooms.
GREAT staff, great location. Second stay at the city gate, definitely the go to in Exeter if you want attention to detail. Complimentary port and Nespresso in the room, along with a great mini bar. Comfy beds and always perfectly clean rooms.
6
Adam
Jan 27, 2025
·
Stayed 2 nights
The room was tired and grubby and their were pubic hairs in the bed, so not the best.
The room was tired and grubby and their were pubic hairs in the bed, so not the best.
6
Rickie
Aug 11, 2025
·
Stayed 2 nights
The hotel is nice and centrally located walking distance down to the key side and into the city centre. The room sit on top of a pub so if you're on the first floor there can be a little bit of noise if they have a party in which they did on the Friday night that we were there. The bed was comfortable in a large room won't AC, however the Internet connection was a bit hit and miss sometimes it worked sometimes it didn't but other times it was painfully slow. For me, the bathroom really let the stay down there was black mould all around the shower cubicle and I can't help but feel that the grouting could've just been replaced pretty cheaply. I really felt that I didn't want to go in that shower but obviously had no choice. We did ask for our room to be cleaned as they asked us when we checked in and despite us being out for most of the day on Saturday they came in when we did so we had to turn them away as we needed to get ready to go out that Saturday evening. I'm sure at one point this hotel would've been absolutely beautiful, but it is in need of some refurbishment, but if you can get past the bathroom and want something reasonably priced in a great location, then go for it.
The hotel is nice and centrally located walking distance down to the key side and into the city centre. The room sit on top of a pub so if you're on the first floor there can be a little bit of noise if they have a party in which they did on the Friday night that we were there. The bed was comfortable in a large room won't AC, however the Internet connection was a bit hit and miss sometimes it worked sometimes it didn't but other times it was painfully slow. For me, the bathroom really let the stay down there was black mould all around the shower cubicle and I can't help but feel that the grouting could've just been replaced pretty cheaply. I really felt that I didn't want to go in that shower but obviously had no choice. We did ask for our room to be cleaned as they asked us when we checked in and despite us being out for most of the day on Saturday they came in when we did so we had to turn them away as we needed to get ready to go out that Saturday evening. I'm sure at one point this hotel would've been absolutely beautiful, but it is in need of some refurbishment, but if you can get past the bathroom and want something reasonably priced in a great location, then go for it.
10
Kate
Dec 8, 2025
·
Stayed 2 nights
Clean room, very big bed. Staff were all super friendly and helpful
Clean room, very big bed. Staff were all super friendly and helpful
4
Amanda
Dec 4, 2024
·
Stayed 5 nights
This was a convenient location to High Street. However, it was not clean. Gunk came out of the bathroom fan all over our toothbrushes etc. Our room was cleaned only once for a three day stay. The reception area was dirty. The fire alarm went off at 12:30 am. Had to wait outside 30 minutes. Staff was not on site. No apologies from staff next day. Would not recommend.
This was a convenient location to High Street. However, it was not clean. Gunk came out of the bathroom fan all over our toothbrushes etc. Our room was cleaned only once for a three day stay. The reception area was dirty. The fire alarm went off at 12:30 am. Had to wait outside 30 minutes. Staff was not on site. No apologies from staff next day. Would not recommend.
8
Andrew
Mar 19, 2024
·
Stayed 1 night
Lovely room, really well appointed and spotless. TV didn’t work and after trying to mend it, staff moved me to another room. The TV didn’t work in that room either, so early night!
Lovely room, really well appointed and spotless. TV didn’t work and after trying to mend it, staff moved me to another room. The TV didn’t work in that room either, so early night!
10
julian
Dec 7, 2025
·
Stayed 1 night
Clean and comfortable room. Pleasant staff.
Clean and comfortable room. Pleasant staff.
4
Laura
Jul 17, 2024
·
Stayed 1 night
Our check in was lovely, as was the waitress service at breakfast but for £260 the room was in a poor state and definitely not worth the money paid. We have written an email to the property to explain our disappointment. The room was dirty and in need of some immediate maintenance and we had no hot water at all during our stay (had cold showers for our daughters graduation) We reported this but received no response at all. The poor breakfast waitress was running around trying to do everything in her own at 8:30am in the morning. Absolutely not £260 of accommodation I’m afraid. Beautiful building but not looked after or maintained.
Our check in was lovely, as was the waitress service at breakfast but for £260 the room was in a poor state and definitely not worth the money paid. We have written an email to the property to explain our disappointment. The room was dirty and in need of some immediate maintenance and we had no hot water at all during our stay (had cold showers for our daughters graduation) We reported this but received no response at all. The poor breakfast waitress was running around trying to do everything in her own at 8:30am in the morning. Absolutely not £260 of accommodation I’m afraid. Beautiful building but not looked after or maintained.
8
Joyce
Sep 20, 2025
·
Stayed 4 nights
The position of the hotel is perfect for a visit to Exeter. It is just a short walk from the main centre. The personnel who work at the hotel were helpful and friendly. The room was clean and we had super thick towels. However, the hotel is in need of attention. The paintwork needs painting and the carpets in the corridors need an upgrade; the taps in our room were twisted as they moved from the base; the sash windows do not work and we needed a small log to keep them open. In addition, the TV was not reliable although the manageress tried to assist with it. We ate breakfast there one morning. There was a range of choices although combining them was pricey. We found a better value breakfast close to the cathedral. Nevertheless, we enjoyed our stay.
The position of the hotel is perfect for a visit to Exeter. It is just a short walk from the main centre. The personnel who work at the hotel were helpful and friendly. The room was clean and we had super thick towels. However, the hotel is in need of attention. The paintwork needs painting and the carpets in the corridors need an upgrade; the taps in our room were twisted as they moved from the base; the sash windows do not work and we needed a small log to keep them open. In addition, the TV was not reliable although the manageress tried to assist with it. We ate breakfast there one morning. There was a range of choices although combining them was pricey. We found a better value breakfast close to the cathedral. Nevertheless, we enjoyed our stay.
10
Yvette
May 16, 2024
·
Stayed 1 night
First of all the property was amazing. The pub/restaurant was cozy and beautiful. Our room was comfortable and very clean. The staff were very attentive and helpful. We had issues with our tv and also transportation issues due to train strikes. The staff helped us immediately and made our stay very enjoyable. Lastly, the breakfast was amazing. Thank you !!
First of all the property was amazing. The pub/restaurant was cozy and beautiful. Our room was comfortable and very clean. The staff were very attentive and helpful. We had issues with our tv and also transportation issues due to train strikes. The staff helped us immediately and made our stay very enjoyable. Lastly, the breakfast was amazing. Thank you !!
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AI-generated summary based on recent guest reviews
Rooms
Rooms are generally comfortable, stylish and well equipped with appreciated extras like minibars, Sky boxes and complimentary port. Some show wear, with problems such as small layouts, leaky or weak showers, temperamental TVs, noise from the pub/thin floors, and patchy or intrusive Wi‑Fi.
Related guest reviews
8
Joe
Aug 5, 2023
·
Stayed 1 night
The decor is very well done and I found the bed to be extremely comfortable. The bathroom is very spacious and well presented. The only negative points I have about the room 5 is the seal round the shower screen is leaking. Meaning water pours onto the floor and has lead to mould and a damp smell in the corner of the room.
The decor is very well done and I found the bed to be extremely comfortable. The bathroom is very spacious and well presented. The only negative points I have about the room 5 is the seal round the shower screen is leaking. Meaning water pours onto the floor and has lead to mould and a damp smell in the corner of the room.
8
Cara
Apr 4, 2024
·
Stayed 2 nights
Very kind staff, good location, lovely decor, and sweet welcome gift. Walls are thin, however, with slopping and creaking floors (and bed), and an overly complicated and temperamental TV. Have already noted to management that the WiFi requires far too much personal information in order to log in. Feels intrusive and corporate for an otherwise homey place.
Very kind staff, good location, lovely decor, and sweet welcome gift. Walls are thin, however, with slopping and creaking floors (and bed), and an overly complicated and temperamental TV. Have already noted to management that the WiFi requires far too much personal information in order to log in. Feels intrusive and corporate for an otherwise homey place.
6
Rickie
Aug 11, 2025
·
Stayed 2 nights
The hotel is nice and centrally located walking distance down to the key side and into the city centre. The room sit on top of a pub so if you're on the first floor there can be a little bit of noise if they have a party in which they did on the Friday night that we were there. The bed was comfortable in a large room won't AC, however the Internet connection was a bit hit and miss sometimes it worked sometimes it didn't but other times it was painfully slow. For me, the bathroom really let the stay down there was black mould all around the shower cubicle and I can't help but feel that the grouting could've just been replaced pretty cheaply. I really felt that I didn't want to go in that shower but obviously had no choice. We did ask for our room to be cleaned as they asked us when we checked in and despite us being out for most of the day on Saturday they came in when we did so we had to turn them away as we needed to get ready to go out that Saturday evening. I'm sure at one point this hotel would've been absolutely beautiful, but it is in need of some refurbishment, but if you can get past the bathroom and want something reasonably priced in a great location, then go for it.
The hotel is nice and centrally located walking distance down to the key side and into the city centre. The room sit on top of a pub so if you're on the first floor there can be a little bit of noise if they have a party in which they did on the Friday night that we were there. The bed was comfortable in a large room won't AC, however the Internet connection was a bit hit and miss sometimes it worked sometimes it didn't but other times it was painfully slow. For me, the bathroom really let the stay down there was black mould all around the shower cubicle and I can't help but feel that the grouting could've just been replaced pretty cheaply. I really felt that I didn't want to go in that shower but obviously had no choice. We did ask for our room to be cleaned as they asked us when we checked in and despite us being out for most of the day on Saturday they came in when we did so we had to turn them away as we needed to get ready to go out that Saturday evening. I'm sure at one point this hotel would've been absolutely beautiful, but it is in need of some refurbishment, but if you can get past the bathroom and want something reasonably priced in a great location, then go for it.
8
Martin
May 20, 2024
·
Stayed 1 night
Nicely appointed room and nicely decorated. A bit of wear and tear but otherwise very good
Nicely appointed room and nicely decorated. A bit of wear and tear but otherwise very good
10
paul
Dec 10, 2023
·
Stayed 1 night
Lovely boutique hotel - room beautiful and loved the little touches - glass of port etc. Above a pub so clearly noise until closing time
Lovely boutique hotel - room beautiful and loved the little touches - glass of port etc. Above a pub so clearly noise until closing time
10
Myles
Oct 26, 2023
·
Stayed 2 nights
One of the best Boutique hotels that I have ever stayed in. The room was tastefully furnished, whilst the food in the restaurant was of a very high quality. However, the thing that really stood out was the personal touch. The staff refer to guests by their name and will take the time to discuss how you are enjoying your stay. The complimentary port and flapjacks just add to the good will they generate.
One of the best Boutique hotels that I have ever stayed in. The room was tastefully furnished, whilst the food in the restaurant was of a very high quality. However, the thing that really stood out was the personal touch. The staff refer to guests by their name and will take the time to discuss how you are enjoying your stay. The complimentary port and flapjacks just add to the good will they generate.
8
Andrew
Mar 19, 2024
·
Stayed 1 night
Lovely room, really well appointed and spotless. TV didn’t work and after trying to mend it, staff moved me to another room. The TV didn’t work in that room either, so early night!
Lovely room, really well appointed and spotless. TV didn’t work and after trying to mend it, staff moved me to another room. The TV didn’t work in that room either, so early night!
10
Louise
Apr 2, 2024
·
Stayed 1 night
Great hotel with very friendly staff. Perfect location for the town centre. Clean and modern rooms with everything you need. Will definitely stay again.
Great hotel with very friendly staff. Perfect location for the town centre. Clean and modern rooms with everything you need. Will definitely stay again.
6
Charlotte
Oct 13, 2025
·
Stayed 2 nights
The room was small even though we paid extra for deluxe. I wouldn’t call the deluxe the standard they portrayed in photos. Shower was really poor. Too hot or Too cold and no pressure. Room had a bad odour location good but no parking .
The room was small even though we paid extra for deluxe. I wouldn’t call the deluxe the standard they portrayed in photos. Shower was really poor. Too hot or Too cold and no pressure. Room had a bad odour location good but no parking .
10
Chey
Nov 17, 2023
·
Stayed 1 night
Fantastic staff and service. Rooms much better equipped and nicer furnishings than larger Exeter Hotels, well stocked mini bar and snacks in the room, even had a sky box! Evening meal was fantastic, cooked breakfast cooked fresh and very god quality. Will definitely be our regular Exeter Hotel from now on - can not believe we have not discovered it sooner!
Fantastic staff and service. Rooms much better equipped and nicer furnishings than larger Exeter Hotels, well stocked mini bar and snacks in the room, even had a sky box! Evening meal was fantastic, cooked breakfast cooked fresh and very god quality. Will definitely be our regular Exeter Hotel from now on - can not believe we have not discovered it sooner!
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AI-generated summary based on recent guest reviews
Service
Staff are frequently praised as friendly, attentive and helpful. There are occasional lapses in availability or response, with reports of no one at reception, limited staffing at breakfast, or unresolved issues.
Related guest reviews
6
Ali
May 30, 2023
·
Stayed 1 night
When we went to check in the computer system wasn't working. Of course these things happen, however an invitation to take a seat an offer of a complimentary drink whilst it rebooted would've made all the difference... plus clear directions to the room.. none of which were forthcoming. Shame, cos the bed itself was really comfy and the room had nice decor.
When we went to check in the computer system wasn't working. Of course these things happen, however an invitation to take a seat an offer of a complimentary drink whilst it rebooted would've made all the difference... plus clear directions to the room.. none of which were forthcoming. Shame, cos the bed itself was really comfy and the room had nice decor.
8
Danielle
Apr 28, 2024
·
Stayed 1 night
Really nice hotel near the city centre. Very short walk away from train stations (Exeter Central and Exeter St David's) and the cathedral. The room was a great size and very clean. There was also some complimentary port and flapjacks which was a lovely surprise when we arrived. The breakfast was really tasty and decently priced (£15 for a cooked breakfast, unlimited hot drinks, and a small continental breakfast buffet). Only negative for me was that it was sometimes quite hard to find a member of staff. There was no one on the reception desk when we wanted to check in/out, but managed to get someone from the bar to help us both times. Staff were very friendly - just a bit elusive!
Really nice hotel near the city centre. Very short walk away from train stations (Exeter Central and Exeter St David's) and the cathedral. The room was a great size and very clean. There was also some complimentary port and flapjacks which was a lovely surprise when we arrived. The breakfast was really tasty and decently priced (£15 for a cooked breakfast, unlimited hot drinks, and a small continental breakfast buffet). Only negative for me was that it was sometimes quite hard to find a member of staff. There was no one on the reception desk when we wanted to check in/out, but managed to get someone from the bar to help us both times. Staff were very friendly - just a bit elusive!
10
Kate
Dec 8, 2025
·
Stayed 2 nights
Clean room, very big bed. Staff were all super friendly and helpful
Clean room, very big bed. Staff were all super friendly and helpful
4
Amanda
Dec 4, 2024
·
Stayed 5 nights
This was a convenient location to High Street. However, it was not clean. Gunk came out of the bathroom fan all over our toothbrushes etc. Our room was cleaned only once for a three day stay. The reception area was dirty. The fire alarm went off at 12:30 am. Had to wait outside 30 minutes. Staff was not on site. No apologies from staff next day. Would not recommend.
This was a convenient location to High Street. However, it was not clean. Gunk came out of the bathroom fan all over our toothbrushes etc. Our room was cleaned only once for a three day stay. The reception area was dirty. The fire alarm went off at 12:30 am. Had to wait outside 30 minutes. Staff was not on site. No apologies from staff next day. Would not recommend.
10
Christine
Jun 7, 2025
·
Stayed 2 nights
Brilliant, attentive staff. Great location. A lovely stay.
Brilliant, attentive staff. Great location. A lovely stay.
4
Laura
Jul 17, 2024
·
Stayed 1 night
Our check in was lovely, as was the waitress service at breakfast but for £260 the room was in a poor state and definitely not worth the money paid. We have written an email to the property to explain our disappointment. The room was dirty and in need of some immediate maintenance and we had no hot water at all during our stay (had cold showers for our daughters graduation) We reported this but received no response at all. The poor breakfast waitress was running around trying to do everything in her own at 8:30am in the morning. Absolutely not £260 of accommodation I’m afraid. Beautiful building but not looked after or maintained.
Our check in was lovely, as was the waitress service at breakfast but for £260 the room was in a poor state and definitely not worth the money paid. We have written an email to the property to explain our disappointment. The room was dirty and in need of some immediate maintenance and we had no hot water at all during our stay (had cold showers for our daughters graduation) We reported this but received no response at all. The poor breakfast waitress was running around trying to do everything in her own at 8:30am in the morning. Absolutely not £260 of accommodation I’m afraid. Beautiful building but not looked after or maintained.
10
Matthew
Jul 4, 2025
·
Stayed 1 night
Stayed for a night due to an event nesrby. Very convenient for the centre. Good food served, and attentive staff.
Stayed for a night due to an event nesrby. Very convenient for the centre. Good food served, and attentive staff.
10
Debbie
Aug 9, 2023
·
Stayed 2 nights
Great food and atmosphere in the restaurant. Great location. Richard at the front desk was very helpful, especially when my partner was unwell. Highly recommend.
Great food and atmosphere in the restaurant. Great location. Richard at the front desk was very helpful, especially when my partner was unwell. Highly recommend.
8
Sarah
Nov 24, 2024
·
Stayed 1 night
Overall very good. Excellent food but we arrived for our 7 pm dinner reservation to be told the kitchen was closed until 7.30. After a long and difficult journey to get to the hotel courtesy of Storm Bert this was very disappointing. Even at check in we were not given this information
Overall very good. Excellent food but we arrived for our 7 pm dinner reservation to be told the kitchen was closed until 7.30. After a long and difficult journey to get to the hotel courtesy of Storm Bert this was very disappointing. Even at check in we were not given this information
10
LISA
Mar 15, 2024
·
Stayed 1 night
The rooms and bar / lounge area were very welcoming and clean, with an amazing outdoor covered area. The room had a lovely decor with a well stocked mini bar and good quality linen. The customer service from Lucie was excellent and she was very helpful and knowledgable. Will definitely be staying here again.
The rooms and bar / lounge area were very welcoming and clean, with an amazing outdoor covered area. The room had a lovely decor with a well stocked mini bar and good quality linen. The customer service from Lucie was excellent and she was very helpful and knowledgable. Will definitely be staying here again.
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AI-generated summary based on recent guest reviews
Location
Central and walkable for Exeter’s shops, cathedral, quayside and stations; many found it convenient yet fairly quiet. Some experienced noise from roadworks or deliveries, and there is no on-site parking.
Related guest reviews
10
nicola
Jul 29, 2024
·
Stayed 3 nights
The property was very close to town but in a nice quiet area. The rooms were excellent and everything of high quality. The pub itself was lovely, a very cool and unique place to stay.
The property was very close to town but in a nice quiet area. The rooms were excellent and everything of high quality. The pub itself was lovely, a very cool and unique place to stay.
10
Christine
Jun 7, 2025
·
Stayed 2 nights
Brilliant, attentive staff. Great location. A lovely stay.
Brilliant, attentive staff. Great location. A lovely stay.
10
Allan
Sep 17, 2025
·
Stayed 2 nights
What a great little hotel. The opposite of what you'd get at a soulless chain hotel, full of nooks and crannies, old world charm, quirky but comfortable too. We loved the bedroom too, so comfortable. It's just a stones throw from the centre of Exeter, the cathedral and quayside area as well as the catacombs etc. Excellent food too at City Gate and lots of great restaurants to try out nearby too. Pretty much no downsides. Parking was an issue. Breakfast was gorgeous if a little pricey. Otherwise I couldn't recommend City Gate enough. Allan & Mags
What a great little hotel. The opposite of what you'd get at a soulless chain hotel, full of nooks and crannies, old world charm, quirky but comfortable too. We loved the bedroom too, so comfortable. It's just a stones throw from the centre of Exeter, the cathedral and quayside area as well as the catacombs etc. Excellent food too at City Gate and lots of great restaurants to try out nearby too. Pretty much no downsides. Parking was an issue. Breakfast was gorgeous if a little pricey. Otherwise I couldn't recommend City Gate enough. Allan & Mags
10
Kate
Feb 19, 2025
·
Stayed 2 nights
Road works outside the property which started up early outside our window! Sii II per comfy bed and lovely shower !
Road works outside the property which started up early outside our window! Sii II per comfy bed and lovely shower !
10
Richard
May 7, 2024
·
Stayed 1 night
Comfortable room in the heart of the city. We enjoyed our stay here!
Comfortable room in the heart of the city. We enjoyed our stay here!
8
Mark
Feb 23, 2025
·
Stayed 1 night
Comfy bed, good central location next to the shops and car parks. Room was plenty for what we needed.
Comfy bed, good central location next to the shops and car parks. Room was plenty for what we needed.
10
Cheryl
Feb 19, 2024
·
Stayed 1 night
Perfect location for shopping and the hotel served an amazing roast dinner.
Perfect location for shopping and the hotel served an amazing roast dinner.
8
Joyce
Sep 20, 2025
·
Stayed 4 nights
The position of the hotel is perfect for a visit to Exeter. It is just a short walk from the main centre. The personnel who work at the hotel were helpful and friendly. The room was clean and we had super thick towels. However, the hotel is in need of attention. The paintwork needs painting and the carpets in the corridors need an upgrade; the taps in our room were twisted as they moved from the base; the sash windows do not work and we needed a small log to keep them open. In addition, the TV was not reliable although the manageress tried to assist with it. We ate breakfast there one morning. There was a range of choices although combining them was pricey. We found a better value breakfast close to the cathedral. Nevertheless, we enjoyed our stay.
The position of the hotel is perfect for a visit to Exeter. It is just a short walk from the main centre. The personnel who work at the hotel were helpful and friendly. The room was clean and we had super thick towels. However, the hotel is in need of attention. The paintwork needs painting and the carpets in the corridors need an upgrade; the taps in our room were twisted as they moved from the base; the sash windows do not work and we needed a small log to keep them open. In addition, the TV was not reliable although the manageress tried to assist with it. We ate breakfast there one morning. There was a range of choices although combining them was pricey. We found a better value breakfast close to the cathedral. Nevertheless, we enjoyed our stay.
10
Louise
Apr 2, 2024
·
Stayed 1 night
Great hotel with very friendly staff. Perfect location for the town centre. Clean and modern rooms with everything you need. Will definitely stay again.
Great hotel with very friendly staff. Perfect location for the town centre. Clean and modern rooms with everything you need. Will definitely stay again.
8
Jane
Jun 1, 2025
·
Stayed 2 nights
Attractive quirky pub, surprisingly quiet in the centre of town. Very helpful and charming staff who sorted out a pricing discrepancy with Expedia for me. Very comfortable huge bed, good linen and well equipped room and bathroom. Looking just a little tired around the edges now in all honesty but still recommend.
Attractive quirky pub, surprisingly quiet in the centre of town. Very helpful and charming staff who sorted out a pricing discrepancy with Expedia for me. Very comfortable huge bed, good linen and well equipped room and bathroom. Looking just a little tired around the edges now in all honesty but still recommend.
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AI-generated summary based on recent guest reviews
Dining
Food and breakfast are widely enjoyed, with several compliments for quality. Negatives include breakfast pricing and instances of the kitchen closing earlier than advertised or briefly closed at reservation time.
Related guest reviews
8
Danielle
Apr 28, 2024
·
Stayed 1 night
Really nice hotel near the city centre. Very short walk away from train stations (Exeter Central and Exeter St David's) and the cathedral. The room was a great size and very clean. There was also some complimentary port and flapjacks which was a lovely surprise when we arrived. The breakfast was really tasty and decently priced (£15 for a cooked breakfast, unlimited hot drinks, and a small continental breakfast buffet). Only negative for me was that it was sometimes quite hard to find a member of staff. There was no one on the reception desk when we wanted to check in/out, but managed to get someone from the bar to help us both times. Staff were very friendly - just a bit elusive!
Really nice hotel near the city centre. Very short walk away from train stations (Exeter Central and Exeter St David's) and the cathedral. The room was a great size and very clean. There was also some complimentary port and flapjacks which was a lovely surprise when we arrived. The breakfast was really tasty and decently priced (£15 for a cooked breakfast, unlimited hot drinks, and a small continental breakfast buffet). Only negative for me was that it was sometimes quite hard to find a member of staff. There was no one on the reception desk when we wanted to check in/out, but managed to get someone from the bar to help us both times. Staff were very friendly - just a bit elusive!
10
Douglas
Mar 1, 2025
·
Stayed 2 nights
Good location. Good restaurant. Friendly staff.
Good location. Good restaurant. Friendly staff.
10
Mike
Mar 24, 2023
·
Stayed 1 night
I hope my clickbait title has you reading this as my stay here was exceptional apart from the smallest of issues. The room was spacious and very well equipped and the breakfast was easily one of the best I’ve experienced in my travels apart from…. The menu stated my selection came with sour dough and it came with an equally nice toasted white bloomer….so a very minor fault indeed. Stay here, you won’t regret it.
I hope my clickbait title has you reading this as my stay here was exceptional apart from the smallest of issues. The room was spacious and very well equipped and the breakfast was easily one of the best I’ve experienced in my travels apart from…. The menu stated my selection came with sour dough and it came with an equally nice toasted white bloomer….so a very minor fault indeed. Stay here, you won’t regret it.
10
Alice
Aug 18, 2023
·
Stayed 1 night
Lovely room with special touches. Really friendly staff and a great meal too!
Lovely room with special touches. Really friendly staff and a great meal too!
10
Matthew
Jul 4, 2025
·
Stayed 1 night
Stayed for a night due to an event nesrby. Very convenient for the centre. Good food served, and attentive staff.
Stayed for a night due to an event nesrby. Very convenient for the centre. Good food served, and attentive staff.
10
Yvette
May 16, 2024
·
Stayed 1 night
First of all the property was amazing. The pub/restaurant was cozy and beautiful. Our room was comfortable and very clean. The staff were very attentive and helpful. We had issues with our tv and also transportation issues due to train strikes. The staff helped us immediately and made our stay very enjoyable. Lastly, the breakfast was amazing. Thank you !!
First of all the property was amazing. The pub/restaurant was cozy and beautiful. Our room was comfortable and very clean. The staff were very attentive and helpful. We had issues with our tv and also transportation issues due to train strikes. The staff helped us immediately and made our stay very enjoyable. Lastly, the breakfast was amazing. Thank you !!
10
Tina
May 22, 2025
·
Stayed 2 nights
This is an amazing place to stay when Exeter. Good location, very nice food and a bery friendly staff 🤗
This is an amazing place to stay when Exeter. Good location, very nice food and a bery friendly staff 🤗
8
Sarah
Nov 24, 2024
·
Stayed 1 night
Overall very good. Excellent food but we arrived for our 7 pm dinner reservation to be told the kitchen was closed until 7.30. After a long and difficult journey to get to the hotel courtesy of Storm Bert this was very disappointing. Even at check in we were not given this information
Overall very good. Excellent food but we arrived for our 7 pm dinner reservation to be told the kitchen was closed until 7.30. After a long and difficult journey to get to the hotel courtesy of Storm Bert this was very disappointing. Even at check in we were not given this information
10
David
Aug 25, 2023
·
Stayed 1 night
Excellent refurbished pub hotel, good location, comfortable rooms with good ac and our room had a propper full size bath tub. huge outdoor patio area and nice pub. Glass of port and a flapjack on arrival in the room, great start and best welcome gift i have recieved in a hotel 🙂. The only issue being dinner is advertised as served till 9.30pm on the menu in the room but at 8.58pm we were told the kitchen is closed. Not a big deal as plenty of places nearby but annoying and lost sales for the business.
Excellent refurbished pub hotel, good location, comfortable rooms with good ac and our room had a propper full size bath tub. huge outdoor patio area and nice pub. Glass of port and a flapjack on arrival in the room, great start and best welcome gift i have recieved in a hotel 🙂. The only issue being dinner is advertised as served till 9.30pm on the menu in the room but at 8.58pm we were told the kitchen is closed. Not a big deal as plenty of places nearby but annoying and lost sales for the business.
10
Tom
Sep 22, 2025
·
Stayed 1 night
Great hotel, service, rooms and food was fantastic.
Great hotel, service, rooms and food was fantastic.
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AI-generated summary based on recent guest reviews
10
Rosie
6 days ago
·
Stayed 2 nights
Very clean, cozy pub and room was lovely. Food was excellent too.
Very clean, cozy pub and room was lovely. Food was excellent too.
10
Michael
3 weeks ago
·
Stayed 1 night
Great location. lovely beer garden lovely bar lovely property really nice rooms
Great location. lovely beer garden lovely bar lovely property really nice rooms
10
David
Sep 15, 2026
·
Stayed 1 night
Lovely room with a very comfortable bed. Good, central location with parking nearby
Lovely room with a very comfortable bed. Good, central location with parking nearby
10
Meredith
Sep 11, 2026
·
Stayed 2 nights
Much appreciated the friendly staff, particularly Lucy at bar/restaurant who was amazing, also Alexa, Maya, and chefs Al and Marek. It was a superb experience, both hotel and restaurant
Much appreciated the friendly staff, particularly Lucy at bar/restaurant who was amazing, also Alexa, Maya, and chefs Al and Marek. It was a superb experience, both hotel and restaurant
2
Jonathan
Sep 7, 2026
·
Stayed 3 nights
It started off poorly, as I knocked on the door marked reception, rang the football and waited, and waited, and waited. I ended up having to call the hotel on the phone for someone to let me in. Apparently my room was lovely, according to reception... What they meant was it looked nice if you glanced around. The safe was locked shut, why didn't the cleaning lady tell someone before I arrived? The chair in the room was broken, a spring falling out from the seat cut my leg when I sat on it resting my legs underneath. But these were minor inconveniences compared to the sound of the pedestrian crossing beeping every minute for ten seconds as people crossed the road outside, couples with the sound of the property gate opening and closing at the beginning of the day and the end of the night. It was sad though a banshee had entered the room. The sound was broken by delivery vans reversing to offload inventory, and the pub emptying bottles in their bins. And then the breakfasts slowly disappeared throughout my stay... Two sausages and two strips of bacon, became one sausage and two strips of bacon, which became one sausage and one strip of bacon.on my final day. If I had stayed two night longer perhaps there would be nothing served. It looks nice but unless you go to sleep at 1am and wake at 5:30am it was really the worst stay I've had for many many years. Don't stay in room I've! Not even worth half the price.
It started off poorly, as I knocked on the door marked reception, rang the football and waited, and waited, and waited. I ended up having to call the hotel on the phone for someone to let me in. Apparently my room was lovely, according to reception... What they meant was it looked nice if you glanced around. The safe was locked shut, why didn't the cleaning lady tell someone before I arrived? The chair in the room was broken, a spring falling out from the seat cut my leg when I sat on it resting my legs underneath. But these were minor inconveniences compared to the sound of the pedestrian crossing beeping every minute for ten seconds as people crossed the road outside, couples with the sound of the property gate opening and closing at the beginning of the day and the end of the night. It was sad though a banshee had entered the room. The sound was broken by delivery vans reversing to offload inventory, and the pub emptying bottles in their bins. And then the breakfasts slowly disappeared throughout my stay... Two sausages and two strips of bacon, became one sausage and two strips of bacon, which became one sausage and one strip of bacon.on my final day. If I had stayed two night longer perhaps there would be nothing served. It looks nice but unless you go to sleep at 1am and wake at 5:30am it was really the worst stay I've had for many many years. Don't stay in room I've! Not even worth half the price.
Property Policies
Check-in instructions
Everything you need to know for a smooth check-in.
Check-in
Check-out
From 15:00 to 23:00
Before 11:00
Good to know
Additional policies and info about this property.
Optional extras
Additional paid services you can request.
FAQs about City Gate
What type of breakfast is offered and what are the serving hours?
Full breakfasts are served on weekdays from 7 AM to 10 AM and on weekends from 8 AM to 10 AM for a fee of approximately GBP 15 for adults and children.
Does the property allow pets?
Pets are allowed at the property with a fee of GBP 25 per pet, per night, plus a one-time cleaning fee of GBP 20. Service animals are exempt from fees.
What are the standard check-in and check-out times?
Check-in is from 3:00 PM to 11:00 PM, and check-out is at 11:00 AM. Late check-out is available for a fee of GBP 25, subject to availability.
Where is the property located in relation to key landmarks?
The property is located in the heart of Exeter, steps from Guildhall Shopping Centre and Harlequins Shopping Centre. It is approximately 8.5 miles from Dartmoor National Park and 8.9 miles from Powderham Castle.
What are the policies regarding extra beds and cribs?
Cribs are available for a fee of GBP 15 per night, and rollaway beds are also available for the same fee. Advance request or confirmation is required for both.
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Instant AI responses are based on hotel information
Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-19: 152.27274326272584USD
- 2026-10-20: 219.7847225719452USD
- 2026-10-21: 169.96699492765808USD
- 2026-10-22: 146.51981816044616USD
- 2026-10-23: NO DATA
- 2026-10-24: 277.77722845025636USD
- 2026-10-25: 128.65471417022707USD
- 2026-10-26: 140.3506011713028USD
- 2026-10-27: 178.7136571937256USD
- 2026-10-28: 205.08326555546572USD
- 2026-10-29: 172.8512460827942USD
- 2026-10-30: 161.1376483617401USD
- 2026-10-31: 208.0144711109314USD
- 2026-11-01: 128.36820664500428USD
- 2026-11-02: 143.5616566663971USD
- 2026-11-03: 164.06885391720581USD
- 2026-11-04: 143.5616566663971USD
- 2026-11-05: 143.5616566663971USD
- 2026-11-06: 158.20644280627442USD
- 2026-11-07: NO DATA
- 2026-11-08: 131.8368344445343USD
- 2026-11-09: 143.5616566663971USD
- 2026-11-10: 149.41282613987732USD
- 2026-11-11: 143.5616566663971USD
- 2026-11-12: 140.6304511109314USD
- 2026-11-13: 152.34403169534303USD
- 2026-11-14: NO DATA
- 2026-11-15: 131.8628221628189USD
- 2026-11-16: 143.5616566663971USD
- 2026-11-17: 146.48162058441162USD
- 2026-11-18: 146.48162058441162USD
- 2026-11-19: 143.5616566663971USD
- 2026-11-20: 175.83379301905822USD
- 2026-11-21: NO DATA
- 2026-11-22: 131.8728385303345USD
- 2026-11-23: 140.68305203495026USD
- 2026-11-24: 149.41282613987732USD
- 2026-11-25: 149.41282613987732USD
- 2026-11-26: 143.5616566663971USD
- 2026-11-27: 175.8538086174469USD
- 2026-11-28: NO DATA
- 2026-11-29: 137.7096046558304USD
- 2026-11-30: 140.6304511109314USD
- 2026-12-01: 146.48162058441162USD
- 2026-12-02: 161.1376483617401USD
- 2026-12-03: 167.00005947267152USD
- 2026-12-04: 234.3728549718628USD
- 2026-12-05: NO DATA
- 2026-12-06: 134.76804USD
- 2026-12-07: 140.66302786824036USD
- 2026-12-08: 147.06044495664977USD
- 2026-12-09: 205.08326555546572USD
- 2026-12-10: 219.72805169534303USD
- 2026-12-11: 249.9897342917023USD
- 2026-12-12: NO DATA
- 2026-12-13: 134.80623757603456USD
- 2026-12-14: 140.6304511109314USD
- 2026-12-15: 143.5616566663971USD
- 2026-12-16: 143.5616566663971USD
- 2026-12-17: 146.48162058441162USD
- 2026-12-18: 149.47323280453492USD
- 2026-12-19: 152.34403169534303USD
The front desk is open daily from 7:00 AM - 11:00 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- Contactless check-in and contactless check-out are available.
- Fee for full breakfast: approximately GBP 15 for adults and GBP 15 for children
- Pet fee: GBP 25 per pet, per night plus GBP 20 one-time cleaning fee
- Service animals are exempt from fees
- Late check-out fee: GBP 25.00 (subject to availability)
- Crib (infant bed) fee: GBP 15.0 per night
- Rollaway bed fee: GBP 15.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
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Services
Banquet Facilities
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Designated Smoking Area
Express Check-In/Check-Out
Activities
Garden
Live Music
Outdoor Furniture
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General
Room Service
Restaurant
Non-Smoking Rooms
Breakfast in the Room
Family Room
Internet
Free Wi-Fi