Hotel Bardo - Adults Only
From
US$263
/ night
Select dates to see prices and availability
From
US$263
/ night
About this property
Relax at the full-service spa, where you can enjoy massages. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Amenities
Relax at the full-service spa, where you can enjoy massages. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Business amenities
Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. Free self parking is available onsite.
Dining
Enjoy a meal at Milam, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily from 8:00 AM to 11:00 AM for a fee.
Rooms
Make yourself at home in one of the 30 air-conditioned rooms featuring private pools. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access is available to keep you connected. Conveniences include laptop-compatible safes and separate sitting areas, and housekeeping is provided daily.
Location
With a stay at Hotel Bardo Adults Only in Tulum (Tulum City Center), you'll be within a 15-minute drive of Tulum Mayan Ruins and Tulum Beach. This luxury hotel is 12.6 mi (20.3 km) from Xel-Há Park and 19.9 mi (32 km) from Sian Ka'an Biosphere Reserve.
What's nearby
Hospital de Tulum(0.6 Miles)
Dos Aguas Park(0.9 Miles)
Holistika Art Walk(1.2 Miles)
Cenote Cristal(2 Miles)
Cenote Calavera(2.1 Miles)
Hunab Lifestyle Center(2.1 Miles)
Jaguar Park(2.2 Miles)
Cenote Escondido(2.4 Miles)
Temple of Doom(2.7 Miles)
Tulum National Park(3.1 Miles)
Tulum Tower(3.1 Miles)
Gran Cenote(3.1 Miles)
Playa Ruinas(3.4 Miles)
Tulum Beach(3.8 Miles)
Tulum Mayan Ruins(4 Miles)
Tulum Intl. Airport (TQO)(25.2 Miles)
Cancun Intl. Airport (CUN)(75.1 Miles)
Parking
Airport shuttle
Restaurant
Swimming pool
Room service
Tour desk
Location
Av La Selva entre Kohunlich Xcaret Y, Tulum City Center, Tulum, Tulum, Quintana Roo, Mexico
Hospital de Tulum (0.6 Miles)
Dos Aguas Park (0.9 Miles)
Holistika Art Walk (1.2 Miles)
Cenote Cristal (2 Miles)
Cenote Calavera (2.1 Miles)
Hunab Lifestyle Center (2.1 Miles)
Room options
16
Deluxe Cabin
Room details
1 Extra-Large Double Bed
Sleeps 3
700 ft²
Separate Dining AreaAir ConditioningWi-Fi (Free)Separate Living RoomPrivate PoolPlunge Pool
21
Deluxe Villa
Room details
1 Extra-Large Double Bed
Sleeps 3
700 ft²
Separate Dining AreaAir ConditioningWi-Fi (Free)Separate Living RoomPrivate PoolPlunge Pool
Guest reviews of Hotel Bardo - Adults Only
9.3
Superb
Based on 649 verified reviews
What guests think
AI-generated summary based on recent guest reviews
Hotel Bardo - Adults Only draws praise for its tranquil, design-forward jungle setting, spacious villas with private plunge pools, and friendly, attentive staff, while recurring critiques mention pricey on-site dining, occasionally cold pools, and the off-beach, less walkable location.
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What guests think
Hotel Bardo - Adults Only draws praise for its tranquil, design-forward jungle setting, spacious villas with private plunge pools, and friendly, attentive staff, while recurring critiques mention pricey on-site dining, occasionally cold pools, and the off-beach, less walkable location.
Guests frequently highlight the serene atmosphere, chic decor, and wellness offerings such as yoga, spa treatments, and temazcal. Rooms are described as comfortable and private, with outdoor showers and plunge pools, while a minority reported noise near bars or intermittent maintenance problems. There are also reports of slow poolside attention and occasional miscommunication about charges. Expect a peaceful, design-led escape in Tulum, best if you don’t need direct beach access.
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AI-generated summary based on recent guest reviews
Facilities
The lush central pool and grounds receive strong praise, and many appreciate the wellness program with yoga, spa treatments, and temazcal; access to sister properties is a plus. Some guests say the pools feel cold unless a heated option is booked.
Related guest reviews
10
Roxana
12 Mar 2023
·
Stayed 4 nights
Amazing Hotel, staff was amazing and the scenery was absolutely breathtaking. The heated pool was a must for those late-night hangouts.
Amazing Hotel, staff was amazing and the scenery was absolutely breathtaking. The heated pool was a must for those late-night hangouts.
10
Ana Maria
6 Nov 2024
·
Stayed 2 nights
This hotel is absolutely gorgeous!! The facilities are impeccable and very new. The ambiance and decor are beautiful, the food is truly spectacular and the service is amazing. It is very close to town but not in it so you get the privacy and quiet within a 5 min drive from the shopping and dinning of Tulum. We LOVED it and recommend it 100%.
This hotel is absolutely gorgeous!! The facilities are impeccable and very new. The ambiance and decor are beautiful, the food is truly spectacular and the service is amazing. It is very close to town but not in it so you get the privacy and quiet within a 5 min drive from the shopping and dinning of Tulum. We LOVED it and recommend it 100%.
10
Stephen
26 Feb 2025
·
Stayed 2 nights
Fantastic hotel. Would recommend. Well placed away from the main strip which is a 10-15 min walk away. Good food and drink selection, more on the pricy side but you get what you pay for in comparison to pricing in downtown Tulum. The hotel has been well designed, there are leafy parts all around the side of the pool which offer privacy when sunbathing. They also do exercise and yoga classes in the morning and evening. Staff were super helpful with fantastic service.
Fantastic hotel. Would recommend. Well placed away from the main strip which is a 10-15 min walk away. Good food and drink selection, more on the pricy side but you get what you pay for in comparison to pricing in downtown Tulum. The hotel has been well designed, there are leafy parts all around the side of the pool which offer privacy when sunbathing. They also do exercise and yoga classes in the morning and evening. Staff were super helpful with fantastic service.
10
Raul
1 Jan 2026
·
Stayed 4 nights
The rooms were excellent and spotless. The pool in the villa and main pool were incredible. The path to the villas was breathless and definitely recommend this hotel just know you are not close the breach but rather the town and there is a coffee shop named Aroma Café 5 minutes walking which was amazing.
The rooms were excellent and spotless. The pool in the villa and main pool were incredible. The path to the villas was breathless and definitely recommend this hotel just know you are not close the breach but rather the town and there is a coffee shop named Aroma Café 5 minutes walking which was amazing.
8
Joe
2 Feb 2025
·
Stayed 4 nights
The hotel was great, picture perfect in image and the staff were brilliant. However it was slightly let down by the shower pressure being so high that it felt like it was cutting you. The private pools outside the rooms are very cold as they are constantly in the shade so more of a tonic than a use. Lastly it’s easy to be led that you can have breakfast in your private pool with floating tray of delicious food. But this is just for instagram and not a feature allowed by the staff. Overall it was great but a bit of the magic was lost which at the price tag you would hope for a shower you weren’t trying to avoid in 30 degree heat.
The hotel was great, picture perfect in image and the staff were brilliant. However it was slightly let down by the shower pressure being so high that it felt like it was cutting you. The private pools outside the rooms are very cold as they are constantly in the shade so more of a tonic than a use. Lastly it’s easy to be led that you can have breakfast in your private pool with floating tray of delicious food. But this is just for instagram and not a feature allowed by the staff. Overall it was great but a bit of the magic was lost which at the price tag you would hope for a shower you weren’t trying to avoid in 30 degree heat.
10
Julie
5 Dec 2024
·
Stayed 5 nights
My BF and I stayed at Bardo for 5 nights and really enjoyed the chill vibes and the chill music that played in the central pool/bar/restaurant area. The restaurant and bar offerings were very good though quite pricey - I was surprised to pay NYC prices for food and beverages but this was the case at all of the upscale restaurants we went to down by the beach. The spa was also really lovely - we did a couples massage and it was wonderful! Our room was spacious and felt very private. No issues with A/C as some may have mentioned in other reviews. We rented a car at the airport so were able to explore. The concierge was very helpful with suggesting a low-key, no minimum beach club so definitely ask for help on what you're looking to do!
My BF and I stayed at Bardo for 5 nights and really enjoyed the chill vibes and the chill music that played in the central pool/bar/restaurant area. The restaurant and bar offerings were very good though quite pricey - I was surprised to pay NYC prices for food and beverages but this was the case at all of the upscale restaurants we went to down by the beach. The spa was also really lovely - we did a couples massage and it was wonderful! Our room was spacious and felt very private. No issues with A/C as some may have mentioned in other reviews. We rented a car at the airport so were able to explore. The concierge was very helpful with suggesting a low-key, no minimum beach club so definitely ask for help on what you're looking to do!
10
Angela l
6 May 2025
·
Stayed 4 nights
Bardo is AMAZING! If you’re considering it, do! Why? It’s beautiful; a tranquil oasis with its own vibe! The resort looks exactly like the pictures . my massage with Gloria was relaxing, deep & dreamy. Suggest her & on the beach too. Alex and Fernando are warm and welcoming when they greet you, there to help you every step of the way, incredibly resourceful & funny. They use the whatsup app for easy, fast communication regarding reservations and anything you need. The housekeeping team checks in with you too. As a solo female I felt safe the entire time. On the property, in town, and on the beach. Rent a scooter (not a car) if you want to easily get around. The city center is easily walkable. If I hand known for the beach, centers and other I’d definitely have rented a scooter vs a car/bike. The food is amazing! Drinks too! The tuna tataki, while an app, makes a killer meals and is a flavor bomb. Bardo has 2 sister properties you may visit if you wish. Which I did for yoga (which is included and people who up. So should you! Not to hard, not to light). Their Temazcal Ceremony is authentic, challenging and our spiritual guide/shaman is there to support you every step of the way. I used google maps to maneuver through the city and along the beach. Even if you don’t have reception (I only did when connected to WiFi) it will still show you where you are and where your pins are to make it to where you want to go.
Bardo is AMAZING! If you’re considering it, do! Why? It’s beautiful; a tranquil oasis with its own vibe! The resort looks exactly like the pictures . my massage with Gloria was relaxing, deep & dreamy. Suggest her & on the beach too. Alex and Fernando are warm and welcoming when they greet you, there to help you every step of the way, incredibly resourceful & funny. They use the whatsup app for easy, fast communication regarding reservations and anything you need. The housekeeping team checks in with you too. As a solo female I felt safe the entire time. On the property, in town, and on the beach. Rent a scooter (not a car) if you want to easily get around. The city center is easily walkable. If I hand known for the beach, centers and other I’d definitely have rented a scooter vs a car/bike. The food is amazing! Drinks too! The tuna tataki, while an app, makes a killer meals and is a flavor bomb. Bardo has 2 sister properties you may visit if you wish. Which I did for yoga (which is included and people who up. So should you! Not to hard, not to light). Their Temazcal Ceremony is authentic, challenging and our spiritual guide/shaman is there to support you every step of the way. I used google maps to maneuver through the city and along the beach. Even if you don’t have reception (I only did when connected to WiFi) it will still show you where you are and where your pins are to make it to where you want to go.
10
Erica
11 Nov 2025
·
Stayed 4 nights
Our experience at Hotel Bardo was amazing!! The decor and vibe are so cool, the food was delicious, its quiet and chill. The rooms are fantastic, spacious, gorgeous. I would totally go back! Guadalupe was also amazing, helping us plan our excursions! And our spa treatments were wonderful!!
Our experience at Hotel Bardo was amazing!! The decor and vibe are so cool, the food was delicious, its quiet and chill. The rooms are fantastic, spacious, gorgeous. I would totally go back! Guadalupe was also amazing, helping us plan our excursions! And our spa treatments were wonderful!!
10
Lydia-Angela
16 Apr 2025
·
Stayed 4 nights
Such a unique experience, love the heated pool and outdoor shower..
Such a unique experience, love the heated pool and outdoor shower..
10
Rachel
11 Aug 2024
·
Stayed 2 nights
My time at Hotel Bardo was truly amazing! The moment I walked in I experienced amazing customer service. The front desk concierge Fernando Gonzalez was so thorough! He did a great job explaining everything and gave us a lovely tour of the facilities. I stayed in a one bed villa. Fernando did a great job booking my spa services and was very accommodating when I had to make a slight change. I got a deep tissue massage from Gloria and it was truly amazing. She was extremely responsive to my notes and did a good job checking in with me about the pressure throughout the service. I also experienced great service from Gabriel who helped me with my luggage and made me feel welcomed! I enjoyed the 24 hour pool and access to the restaurants and bars on site and at Una Vida. The staff at Una Vida were also really kind. Santos invited us and he was so kind to get us food as we enjoyed the pool. The food was amazing the elote was so yummy! I attended the jazz night they hosted. My stay was amazing I live Bardo’s vision to support people with disconnecting and being present. There were constant reminders to do that and I left so encouraged to disconnect to reconnect! Thank you Bardo for the restorative stay!
My time at Hotel Bardo was truly amazing! The moment I walked in I experienced amazing customer service. The front desk concierge Fernando Gonzalez was so thorough! He did a great job explaining everything and gave us a lovely tour of the facilities. I stayed in a one bed villa. Fernando did a great job booking my spa services and was very accommodating when I had to make a slight change. I got a deep tissue massage from Gloria and it was truly amazing. She was extremely responsive to my notes and did a good job checking in with me about the pressure throughout the service. I also experienced great service from Gabriel who helped me with my luggage and made me feel welcomed! I enjoyed the 24 hour pool and access to the restaurants and bars on site and at Una Vida. The staff at Una Vida were also really kind. Santos invited us and he was so kind to get us food as we enjoyed the pool. The food was amazing the elote was so yummy! I attended the jazz night they hosted. My stay was amazing I live Bardo’s vision to support people with disconnecting and being present. There were constant reminders to do that and I left so encouraged to disconnect to reconnect! Thank you Bardo for the restorative stay!
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AI-generated summary based on recent guest reviews
Cleanliness
Generally very clean and well maintained, with several reviews calling rooms spotless. A few guests mentioned pests typical of the jungle or occasional lapses like an unclean room or plunge pool.
Related guest reviews
10
Nefertiti
26 Jul 2025
·
Stayed 4 nights
Great nice clean and relaxing hotel. Staff very kind and catering to me the entire time. I will definitely visit again.
Great nice clean and relaxing hotel. Staff very kind and catering to me the entire time. I will definitely visit again.
4
Henrik
23 Feb 2023
·
Stayed 6 nights
From Hotels.com it says that the rooms are 65 square meter. It would not be a problem if we just knew the rooms was smaller. The rooms are only about 35 but they even count the garden as living area??? The food in the restaurant was not good. The rooms and the little pool was not clean. One girl in the reception was pure rude. Arti in reception was great. The pool area is amazing day and nighttime. Little sun but enough. We are not going to stay there again. Mainly due to the location. The surroundings by pool and path to the rooms where beautiful. Very relaxing atmosphere.
From Hotels.com it says that the rooms are 65 square meter. It would not be a problem if we just knew the rooms was smaller. The rooms are only about 35 but they even count the garden as living area??? The food in the restaurant was not good. The rooms and the little pool was not clean. One girl in the reception was pure rude. Arti in reception was great. The pool area is amazing day and nighttime. Little sun but enough. We are not going to stay there again. Mainly due to the location. The surroundings by pool and path to the rooms where beautiful. Very relaxing atmosphere.
10
Raul
1 Jan 2026
·
Stayed 4 nights
The rooms were excellent and spotless. The pool in the villa and main pool were incredible. The path to the villas was breathless and definitely recommend this hotel just know you are not close the breach but rather the town and there is a coffee shop named Aroma Café 5 minutes walking which was amazing.
The rooms were excellent and spotless. The pool in the villa and main pool were incredible. The path to the villas was breathless and definitely recommend this hotel just know you are not close the breach but rather the town and there is a coffee shop named Aroma Café 5 minutes walking which was amazing.
8
Myriam
15 Feb 2026
·
Stayed 4 nights
Beautiful room and outdoor shower and plunge pool. Site is also very sexy looking but beware of bugs if you’re sensitive. Service at pool is spotty.
Beautiful room and outdoor shower and plunge pool. Site is also very sexy looking but beware of bugs if you’re sensitive. Service at pool is spotty.
2
Padmini
21 Oct 2025
·
Stayed 3 nights
I stayed at this hotel and was completely disappointed with the service. From the moment I checked in, the staff seemed uninterested and unhelpful. The front desk took forever to assist me, and when I finally got to my room, it wasn’t even properly cleaned — there were stains on the sheets and a bad smell in the air. When I called downstairs to ask for help, it took over an hour for anyone to respond, and the person who came up acted like it was an inconvenience. On top of that, the amenities advertised online were either broken or unavailable. For the price I paid, I expected at least decent hospitality, but this experience was unacceptable. I would not recommend this hotel to anyone and will never stay here again.
I stayed at this hotel and was completely disappointed with the service. From the moment I checked in, the staff seemed uninterested and unhelpful. The front desk took forever to assist me, and when I finally got to my room, it wasn’t even properly cleaned — there were stains on the sheets and a bad smell in the air. When I called downstairs to ask for help, it took over an hour for anyone to respond, and the person who came up acted like it was an inconvenience. On top of that, the amenities advertised online were either broken or unavailable. For the price I paid, I expected at least decent hospitality, but this experience was unacceptable. I would not recommend this hotel to anyone and will never stay here again.
6
Bianca
13 Jun 2023
·
My stay was okay. The property has good qualities like the staff, which are very friendly and helpful. The only downside is how many bugs and spiders are in the rooms. But I guess that’s to be expected in the jungle.
My stay was okay. The property has good qualities like the staff, which are very friendly and helpful. The only downside is how many bugs and spiders are in the rooms. But I guess that’s to be expected in the jungle.
8
Nekesha Monique
28 Jun 2025
·
Stayed 3 nights
Very beautiful room and friendly staff! Clean and very unique.
Very beautiful room and friendly staff! Clean and very unique.
10
Bradley
20 Sept 2025
·
Stayed 4 nights
Bardo and staff is very well maintained and clean. The staff is very friendly and accommodating for all the needs. The rooms and pool are the highlights and are very relaxing and provide a great opportunity to unplug and relax.
Bardo and staff is very well maintained and clean. The staff is very friendly and accommodating for all the needs. The rooms and pool are the highlights and are very relaxing and provide a great opportunity to unplug and relax.
10
Rashell
26 Nov 2025
·
Stayed 4 nights
I would definitely recommend this property. Everything was great. The staff was always kind and helpful. The facility was always clean and the atmosphere was very relaxing. Our room was always clean when we returned from our activities and smelled so good. We always felt safe and they had staff on duty all night monitoring the facility. The restaurant had the best food we ate on our whole trip. It was absolutely delicious and the waiter was fantastic. There is not one thing I can say negative. This place is top quality.
I would definitely recommend this property. Everything was great. The staff was always kind and helpful. The facility was always clean and the atmosphere was very relaxing. Our room was always clean when we returned from our activities and smelled so good. We always felt safe and they had staff on duty all night monitoring the facility. The restaurant had the best food we ate on our whole trip. It was absolutely delicious and the waiter was fantastic. There is not one thing I can say negative. This place is top quality.
10
Rov
25 Jan 2025
·
Stayed 2 nights
The properties aesthetic is Awe-Inspiring. There's a minimalist rustic feeling in the selection of the room's decorum. The place felt like we were in a remote retreat as we rearly heard or saw anyone from our room, besides the clamming yoga music at times and birds in early morning. There were staff keeping things clean and always close at it at hand. We did the spa experience and it was super relaxing. Although the property is located near the heart of the city, this very much feels like a private village. The pool is absolutely beautiful. And there are several little details hidden all over the place, that made it feel like a community.
The properties aesthetic is Awe-Inspiring. There's a minimalist rustic feeling in the selection of the room's decorum. The place felt like we were in a remote retreat as we rearly heard or saw anyone from our room, besides the clamming yoga music at times and birds in early morning. There were staff keeping things clean and always close at it at hand. We did the spa experience and it was super relaxing. Although the property is located near the heart of the city, this very much feels like a private village. The pool is absolutely beautiful. And there are several little details hidden all over the place, that made it feel like a community.
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AI-generated summary based on recent guest reviews
Rooms
Villas are spacious, stylish, and private, often featuring outdoor showers and plunge pools that create a retreat-like feel. Some guests mentioned noise near bars, strong shower pressure, cold plunge pools, or sporadic A/C and plumbing issues.
Related guest reviews
8
Demetri
26 Nov 2023
·
Stayed 6 nights
I came here with my girlfriend for my birthday from October 30 - November 5. This property was good overall. Not a lot of people so it is Very quite. The staff is amazing & so helpful & they will make sure you enjoy your stay not just on the resort but in tulum in general by suggesting & help planning amazing excursions for your trip. PROS: food on the resort is good. ( should still eat outside the resort) Staff is very helpful & attentive Main pool is beautiful & great to swim in Rooms are nice for you & your partner (7/10) in my opinion Bikes / scooters to rent on resort CONS: Had to switch rooms due to bugs.( i get that we’re in the jungle & it’s impossible to prevent all the bugs from entering your room but it got a bit excessive. Once they started crawling on the bed & waking us up out our sleep we had to ask to a room change.) once we got a new room we never had that issue for the rest of the trip. Room change was also free of charge. You can NOT flush your toilet paper after you use it. Must dispose of it in the garbage. They do change it daily / on demand No atm on the resort. A taxi to the nearest atm from bardo will cost about $30.00 / $40.00 Pools in your villa look bigger in pictures than in person. Sectional in your villa looks nice but isn’t the comfiest. Also very low to the ground Overall my girlfriend & I really enjoyed our stay for the 6 nights we were here. We would recommend a stay here!
I came here with my girlfriend for my birthday from October 30 - November 5. This property was good overall. Not a lot of people so it is Very quite. The staff is amazing & so helpful & they will make sure you enjoy your stay not just on the resort but in tulum in general by suggesting & help planning amazing excursions for your trip. PROS: food on the resort is good. ( should still eat outside the resort) Staff is very helpful & attentive Main pool is beautiful & great to swim in Rooms are nice for you & your partner (7/10) in my opinion Bikes / scooters to rent on resort CONS: Had to switch rooms due to bugs.( i get that we’re in the jungle & it’s impossible to prevent all the bugs from entering your room but it got a bit excessive. Once they started crawling on the bed & waking us up out our sleep we had to ask to a room change.) once we got a new room we never had that issue for the rest of the trip. Room change was also free of charge. You can NOT flush your toilet paper after you use it. Must dispose of it in the garbage. They do change it daily / on demand No atm on the resort. A taxi to the nearest atm from bardo will cost about $30.00 / $40.00 Pools in your villa look bigger in pictures than in person. Sectional in your villa looks nice but isn’t the comfiest. Also very low to the ground Overall my girlfriend & I really enjoyed our stay for the 6 nights we were here. We would recommend a stay here!
8
Mi
21 Oct 2024
·
Stayed 4 nights
Hotel Bardo offers a unique blend of luxury and tranquility, making it a favorite among travelers seeking a serene getaway. The hotel is celebrated for its stylish, minimalist design and focus on wellness. The rooms are spacious, elegantly furnished, and come with private pools and outdoor areas, offering a sense of privacy and intimacy. The swimming pool is serene and luxurious design, seamlessly blending with the hotel's tranquil atmosphere. Surrounded by lush greenery, the pool area offers a peaceful retreat where guests can unwind. The service is attentive and there are yoga and meditation classes, which complement the peaceful environment. The hotel is a three-minute drive from downtown and about 15 minutes from the beach. It's a convenient location, especially if you rent a car.
Hotel Bardo offers a unique blend of luxury and tranquility, making it a favorite among travelers seeking a serene getaway. The hotel is celebrated for its stylish, minimalist design and focus on wellness. The rooms are spacious, elegantly furnished, and come with private pools and outdoor areas, offering a sense of privacy and intimacy. The swimming pool is serene and luxurious design, seamlessly blending with the hotel's tranquil atmosphere. Surrounded by lush greenery, the pool area offers a peaceful retreat where guests can unwind. The service is attentive and there are yoga and meditation classes, which complement the peaceful environment. The hotel is a three-minute drive from downtown and about 15 minutes from the beach. It's a convenient location, especially if you rent a car.
10
Raul
1 Jan 2026
·
Stayed 4 nights
The rooms were excellent and spotless. The pool in the villa and main pool were incredible. The path to the villas was breathless and definitely recommend this hotel just know you are not close the breach but rather the town and there is a coffee shop named Aroma Café 5 minutes walking which was amazing.
The rooms were excellent and spotless. The pool in the villa and main pool were incredible. The path to the villas was breathless and definitely recommend this hotel just know you are not close the breach but rather the town and there is a coffee shop named Aroma Café 5 minutes walking which was amazing.
8
Joe
2 Feb 2025
·
Stayed 4 nights
The hotel was great, picture perfect in image and the staff were brilliant. However it was slightly let down by the shower pressure being so high that it felt like it was cutting you. The private pools outside the rooms are very cold as they are constantly in the shade so more of a tonic than a use. Lastly it’s easy to be led that you can have breakfast in your private pool with floating tray of delicious food. But this is just for instagram and not a feature allowed by the staff. Overall it was great but a bit of the magic was lost which at the price tag you would hope for a shower you weren’t trying to avoid in 30 degree heat.
The hotel was great, picture perfect in image and the staff were brilliant. However it was slightly let down by the shower pressure being so high that it felt like it was cutting you. The private pools outside the rooms are very cold as they are constantly in the shade so more of a tonic than a use. Lastly it’s easy to be led that you can have breakfast in your private pool with floating tray of delicious food. But this is just for instagram and not a feature allowed by the staff. Overall it was great but a bit of the magic was lost which at the price tag you would hope for a shower you weren’t trying to avoid in 30 degree heat.
8
Leandra
19 May 2025
·
Stayed 1 night
The property is beyond gorgeous and the rooms were the most perfect vibe. The bar drinks were very very delicious but also very pricey. We choose to ate offsite due to the high food prices, which was a bummer as we really wanted to enjoy the property. Our room was located very far down the pathway, right across from the other hotel bar so it was quiet loud with the music and people/staff around. It was diffcult to relax outside the room for this reason which was a bummer as i wanted to read by the pool and couldn't. We also had toliet issues, that caused us to have to use the public bathrooms for the last portion of trip. Overall a gorgeous stay but for the price of the room plus heavy pricing on food/drinks, I don't think I would stay here again. The cost does not counter the benefits on this one. If i did stay again I would deff request a room further away from the bars.
The property is beyond gorgeous and the rooms were the most perfect vibe. The bar drinks were very very delicious but also very pricey. We choose to ate offsite due to the high food prices, which was a bummer as we really wanted to enjoy the property. Our room was located very far down the pathway, right across from the other hotel bar so it was quiet loud with the music and people/staff around. It was diffcult to relax outside the room for this reason which was a bummer as i wanted to read by the pool and couldn't. We also had toliet issues, that caused us to have to use the public bathrooms for the last portion of trip. Overall a gorgeous stay but for the price of the room plus heavy pricing on food/drinks, I don't think I would stay here again. The cost does not counter the benefits on this one. If i did stay again I would deff request a room further away from the bars.
10
Heather
13 Apr 2025
·
This hotel is exquisite. It’s lush surroundings and the fact that it’s 18 only make it a quiet and relaxing place to stay. The local neighborhood did get loud some evenings, but I would 10/10 stay here again! The ONLY downside was that they didn’t have a jacuzzi (outside of the spa service). Other than that, the grounds were stunning, the service was exceptional, the food was beautiful and delicious. We didn’t want to leave. Also, the additional services they have are unique. They have a beautiful yoga room, the Tamazcal ceremony was a really interesting test of the mind and soul. They helped us call drivers for various excursions. We loved it and would go back!
This hotel is exquisite. It’s lush surroundings and the fact that it’s 18 only make it a quiet and relaxing place to stay. The local neighborhood did get loud some evenings, but I would 10/10 stay here again! The ONLY downside was that they didn’t have a jacuzzi (outside of the spa service). Other than that, the grounds were stunning, the service was exceptional, the food was beautiful and delicious. We didn’t want to leave. Also, the additional services they have are unique. They have a beautiful yoga room, the Tamazcal ceremony was a really interesting test of the mind and soul. They helped us call drivers for various excursions. We loved it and would go back!
10
sabir
27 Dec 2023
·
Stayed 2 nights
great hotel with a plunge pool that we could not use as it is cold in December. Hotel has dark tone and wish there would be more light in the room. bardo is away from the city center. We rented a car so it was convenient for us to move around as taxis get expensive.
great hotel with a plunge pool that we could not use as it is cold in December. Hotel has dark tone and wish there would be more light in the room. bardo is away from the city center. We rented a car so it was convenient for us to move around as taxis get expensive.
10
Erica
11 Nov 2025
·
Stayed 4 nights
Our experience at Hotel Bardo was amazing!! The decor and vibe are so cool, the food was delicious, its quiet and chill. The rooms are fantastic, spacious, gorgeous. I would totally go back! Guadalupe was also amazing, helping us plan our excursions! And our spa treatments were wonderful!!
Our experience at Hotel Bardo was amazing!! The decor and vibe are so cool, the food was delicious, its quiet and chill. The rooms are fantastic, spacious, gorgeous. I would totally go back! Guadalupe was also amazing, helping us plan our excursions! And our spa treatments were wonderful!!
10
Russell
3 Nov 2024
·
Stayed 9 nights
We were very pleased with the privacy of our room, the interior design, and the outdoor shower. The staff was consistently attentive and courteous.
We were very pleased with the privacy of our room, the interior design, and the outdoor shower. The staff was consistently attentive and courteous.
10
Rov
25 Jan 2025
·
Stayed 2 nights
The properties aesthetic is Awe-Inspiring. There's a minimalist rustic feeling in the selection of the room's decorum. The place felt like we were in a remote retreat as we rearly heard or saw anyone from our room, besides the clamming yoga music at times and birds in early morning. There were staff keeping things clean and always close at it at hand. We did the spa experience and it was super relaxing. Although the property is located near the heart of the city, this very much feels like a private village. The pool is absolutely beautiful. And there are several little details hidden all over the place, that made it feel like a community.
The properties aesthetic is Awe-Inspiring. There's a minimalist rustic feeling in the selection of the room's decorum. The place felt like we were in a remote retreat as we rearly heard or saw anyone from our room, besides the clamming yoga music at times and birds in early morning. There were staff keeping things clean and always close at it at hand. We did the spa experience and it was super relaxing. Although the property is located near the heart of the city, this very much feels like a private village. The pool is absolutely beautiful. And there are several little details hidden all over the place, that made it feel like a community.
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AI-generated summary based on recent guest reviews
Service
Service is widely praised as warm, professional, and proactive, with helpful concierge support and smooth WhatsApp communication. A minority reported slow or inconsistent service and occasional disputes over charges or policies.
Related guest reviews
2
Squila
26 Apr 2025
·
Will never return to this hotel again!!! Staff made us feel really uncomfortable from check in to check out. The day of check in we arrived fairly earlier than our check in time and were NOT allowed to check in early because the rooms “were not ready” according to the host. Then I witness the host let another party check in early then after we noticed then we were offered to check in early. The servers who took orders were little to NO help when ordering anything. Even when we asked for certain items that were on the menu the servers said we could not have it because they simply did not understand. The staff are rude and dismissive it felt like we were a bother to them. If you are a young, African American couple I do NOT recommend coming here because you will not fit the aesthetic. Treated other people way better than we were treated. Customer service 0/10!!!!!!!!!!!!!!!
Will never return to this hotel again!!! Staff made us feel really uncomfortable from check in to check out. The day of check in we arrived fairly earlier than our check in time and were NOT allowed to check in early because the rooms “were not ready” according to the host. Then I witness the host let another party check in early then after we noticed then we were offered to check in early. The servers who took orders were little to NO help when ordering anything. Even when we asked for certain items that were on the menu the servers said we could not have it because they simply did not understand. The staff are rude and dismissive it felt like we were a bother to them. If you are a young, African American couple I do NOT recommend coming here because you will not fit the aesthetic. Treated other people way better than we were treated. Customer service 0/10!!!!!!!!!!!!!!!
8
Nathan
3 Feb 2024
·
Stayed 8 nights
Eight night stay. Amenities and property itself were great. However, the staff were found to be rude. Almost as if guests weren’t welcome. At first, we considered perhaps this was just with us, but we spoke with other guests and found they too were having the same issues.
Eight night stay. Amenities and property itself were great. However, the staff were found to be rude. Almost as if guests weren’t welcome. At first, we considered perhaps this was just with us, but we spoke with other guests and found they too were having the same issues.
10
Shannon
14 Mar 2025
·
Stayed 3 nights
The entire vibe was inviting, relaxing and overall incredible. We were traveling for my husbands 50th birthday and Bardo was really beyond our expectations. The welcome that we got from “Alex” was the most sincere and incredible. We will certainly be returning.
The entire vibe was inviting, relaxing and overall incredible. We were traveling for my husbands 50th birthday and Bardo was really beyond our expectations. The welcome that we got from “Alex” was the most sincere and incredible. We will certainly be returning.
10
Christopher Neal
6 Jan 2025
·
Stayed 5 nights
Bardo was fantastic and made our first trip to Tulum really memorable. Amazing service (thank you Fernando for taking care of us!), great food at the restaurant, and a beautiful property villas. Highly recommend this to anyone, whether it’s your first time exploring Tulum or the hundredth time.
Bardo was fantastic and made our first trip to Tulum really memorable. Amazing service (thank you Fernando for taking care of us!), great food at the restaurant, and a beautiful property villas. Highly recommend this to anyone, whether it’s your first time exploring Tulum or the hundredth time.
10
Leslie
16 Mar 2025
·
Stayed 6 nights
A great place for couples or single travelers. Staff was amazing, especially Fernando!
A great place for couples or single travelers. Staff was amazing, especially Fernando!
10
Paul
11 Dec 2025
·
Stayed 5 nights
Everything was great, especially the staff and service.
Everything was great, especially the staff and service.
10
Angela l
6 May 2025
·
Stayed 4 nights
Bardo is AMAZING! If you’re considering it, do! Why? It’s beautiful; a tranquil oasis with its own vibe! The resort looks exactly like the pictures . my massage with Gloria was relaxing, deep & dreamy. Suggest her & on the beach too. Alex and Fernando are warm and welcoming when they greet you, there to help you every step of the way, incredibly resourceful & funny. They use the whatsup app for easy, fast communication regarding reservations and anything you need. The housekeeping team checks in with you too. As a solo female I felt safe the entire time. On the property, in town, and on the beach. Rent a scooter (not a car) if you want to easily get around. The city center is easily walkable. If I hand known for the beach, centers and other I’d definitely have rented a scooter vs a car/bike. The food is amazing! Drinks too! The tuna tataki, while an app, makes a killer meals and is a flavor bomb. Bardo has 2 sister properties you may visit if you wish. Which I did for yoga (which is included and people who up. So should you! Not to hard, not to light). Their Temazcal Ceremony is authentic, challenging and our spiritual guide/shaman is there to support you every step of the way. I used google maps to maneuver through the city and along the beach. Even if you don’t have reception (I only did when connected to WiFi) it will still show you where you are and where your pins are to make it to where you want to go.
Bardo is AMAZING! If you’re considering it, do! Why? It’s beautiful; a tranquil oasis with its own vibe! The resort looks exactly like the pictures . my massage with Gloria was relaxing, deep & dreamy. Suggest her & on the beach too. Alex and Fernando are warm and welcoming when they greet you, there to help you every step of the way, incredibly resourceful & funny. They use the whatsup app for easy, fast communication regarding reservations and anything you need. The housekeeping team checks in with you too. As a solo female I felt safe the entire time. On the property, in town, and on the beach. Rent a scooter (not a car) if you want to easily get around. The city center is easily walkable. If I hand known for the beach, centers and other I’d definitely have rented a scooter vs a car/bike. The food is amazing! Drinks too! The tuna tataki, while an app, makes a killer meals and is a flavor bomb. Bardo has 2 sister properties you may visit if you wish. Which I did for yoga (which is included and people who up. So should you! Not to hard, not to light). Their Temazcal Ceremony is authentic, challenging and our spiritual guide/shaman is there to support you every step of the way. I used google maps to maneuver through the city and along the beach. Even if you don’t have reception (I only did when connected to WiFi) it will still show you where you are and where your pins are to make it to where you want to go.
8
Alejandro
25 Jun 2025
·
Stayed 1 night
The hotel has a beautiful and relaxing concept, and the rooms were excellent. However, we felt the food options could be improved, especially since there aren’t many restaurants nearby. Service was an area that fell short. We often had to ask for drinks or food rather than staff checking in proactively. When we first arrived, we were asked to wait at the bar, even though we were the only guests there, and still had to request service rather than being offered a drink. We had a similar experience at the restaurant. During our trip, we stayed at other properties where the level of service was noticeably higher. There’s definitely room for improvement here to match the quality of the setting.
The hotel has a beautiful and relaxing concept, and the rooms were excellent. However, we felt the food options could be improved, especially since there aren’t many restaurants nearby. Service was an area that fell short. We often had to ask for drinks or food rather than staff checking in proactively. When we first arrived, we were asked to wait at the bar, even though we were the only guests there, and still had to request service rather than being offered a drink. We had a similar experience at the restaurant. During our trip, we stayed at other properties where the level of service was noticeably higher. There’s definitely room for improvement here to match the quality of the setting.
10
Rashell
26 Nov 2025
·
Stayed 4 nights
I would definitely recommend this property. Everything was great. The staff was always kind and helpful. The facility was always clean and the atmosphere was very relaxing. Our room was always clean when we returned from our activities and smelled so good. We always felt safe and they had staff on duty all night monitoring the facility. The restaurant had the best food we ate on our whole trip. It was absolutely delicious and the waiter was fantastic. There is not one thing I can say negative. This place is top quality.
I would definitely recommend this property. Everything was great. The staff was always kind and helpful. The facility was always clean and the atmosphere was very relaxing. Our room was always clean when we returned from our activities and smelled so good. We always felt safe and they had staff on duty all night monitoring the facility. The restaurant had the best food we ate on our whole trip. It was absolutely delicious and the waiter was fantastic. There is not one thing I can say negative. This place is top quality.
10
Marc
28 Mar 2025
·
Stayed 7 nights
This is my favorite hotel. Thanks to Alejandro at the reception and all the staff for making my stay so amazing
This is my favorite hotel. Thanks to Alejandro at the reception and all the staff for making my stay so amazing
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AI-generated summary based on recent guest reviews
Location
Set in a quiet jungle area near Tulum town rather than the beach; reaching the shoreline typically requires a drive or taxi. Several note the last stretch is unpaved and that walking at night isn’t ideal.
Related guest reviews
10
Stephen
26 Feb 2025
·
Stayed 2 nights
Fantastic hotel. Would recommend. Well placed away from the main strip which is a 10-15 min walk away. Good food and drink selection, more on the pricy side but you get what you pay for in comparison to pricing in downtown Tulum. The hotel has been well designed, there are leafy parts all around the side of the pool which offer privacy when sunbathing. They also do exercise and yoga classes in the morning and evening. Staff were super helpful with fantastic service.
Fantastic hotel. Would recommend. Well placed away from the main strip which is a 10-15 min walk away. Good food and drink selection, more on the pricy side but you get what you pay for in comparison to pricing in downtown Tulum. The hotel has been well designed, there are leafy parts all around the side of the pool which offer privacy when sunbathing. They also do exercise and yoga classes in the morning and evening. Staff were super helpful with fantastic service.
10
Raul
1 Jan 2026
·
Stayed 4 nights
The rooms were excellent and spotless. The pool in the villa and main pool were incredible. The path to the villas was breathless and definitely recommend this hotel just know you are not close the breach but rather the town and there is a coffee shop named Aroma Café 5 minutes walking which was amazing.
The rooms were excellent and spotless. The pool in the villa and main pool were incredible. The path to the villas was breathless and definitely recommend this hotel just know you are not close the breach but rather the town and there is a coffee shop named Aroma Café 5 minutes walking which was amazing.
10
Tracie
7 Feb 2025
·
Stayed 3 nights
Hotel Bardo is truly a gem! The landscape design, lush foliage, and inventive pools create an almost magical atmosphere—tranquil, immersive, and beautifully designed. The rooms are luxurious and chic, blending modern comfort with a serene, nature-inspired aesthetic. Many reviews mention that the hotel isn’t close to the beach, and that’s true—it’s about a 15-minute drive to the shoreline and a bit longer to the hotel zone. If your main priority is being on the beach, you may find yourself spending a lot of time in transit and paying for parking and beach club access. However, if you’re looking for a unique, relaxing stay with stunning architecture, incredible pools, and an overall dreamy ambiance, Bardo is absolutely worth it. The staff is warm and attentive, and the hotel offers great classes and activities to enhance the experience. I plan to return to Tulum and would love to stay at Bardo for 1-2 nights before moving to the beach for the remainder of my trip. Also, note that Bardo has a sister property right next door with another pool and restaurant that guests can use—we didn’t realize this at first! Additionally, their other sister property, Milam, might be an even better fit for some travelers, as it offers reciprocal access to classes and a slightly different vibe—definitely worth looking into before booking. Overall, Hotel Bardo is an outstanding choice for those seeking a peaceful, design-forward retreat in Tulum. Highly recommend!
Hotel Bardo is truly a gem! The landscape design, lush foliage, and inventive pools create an almost magical atmosphere—tranquil, immersive, and beautifully designed. The rooms are luxurious and chic, blending modern comfort with a serene, nature-inspired aesthetic. Many reviews mention that the hotel isn’t close to the beach, and that’s true—it’s about a 15-minute drive to the shoreline and a bit longer to the hotel zone. If your main priority is being on the beach, you may find yourself spending a lot of time in transit and paying for parking and beach club access. However, if you’re looking for a unique, relaxing stay with stunning architecture, incredible pools, and an overall dreamy ambiance, Bardo is absolutely worth it. The staff is warm and attentive, and the hotel offers great classes and activities to enhance the experience. I plan to return to Tulum and would love to stay at Bardo for 1-2 nights before moving to the beach for the remainder of my trip. Also, note that Bardo has a sister property right next door with another pool and restaurant that guests can use—we didn’t realize this at first! Additionally, their other sister property, Milam, might be an even better fit for some travelers, as it offers reciprocal access to classes and a slightly different vibe—definitely worth looking into before booking. Overall, Hotel Bardo is an outstanding choice for those seeking a peaceful, design-forward retreat in Tulum. Highly recommend!
10
Mohammed Wajeeh
13 Oct 2023
·
Stayed 3 nights
It’s far from the beach side , and during the night you can hear the music on the Main Street
It’s far from the beach side , and during the night you can hear the music on the Main Street
8
Carine
4 Aug 2024
·
Stayed 3 nights
The hotel is great, very comfortable and villas feel very private and luxurious. The location is far from ideal if you are not driving, walking back in the evening is in total darkness in a run down part of town. Nice to have a coffee machine in the room but no milk or cream provided, so it's black or nothing.
The hotel is great, very comfortable and villas feel very private and luxurious. The location is far from ideal if you are not driving, walking back in the evening is in total darkness in a run down part of town. Nice to have a coffee machine in the room but no milk or cream provided, so it's black or nothing.
10
Jonathan
2 Mar 2024
·
Stayed 2 nights
This place was awesome! Welcome drink on arrival, took our luggage to the room, and staff responded quickly to inquiries. Beautiful and relaxing property.
This place was awesome! Welcome drink on arrival, took our luggage to the room, and staff responded quickly to inquiries. Beautiful and relaxing property.
4
Porscha
5 Dec 2023
·
Stayed 3 nights
Nice property but too far from everything.
Nice property but too far from everything.
8
ruihong
23 Jan 2024
·
Stayed 5 nights
The last mile to the property is unpaved, and when it rains… We didn’t know we have breakfast included until the checkout date! And I asked when we checked in, is any food included? The answer was no.
The last mile to the property is unpaved, and when it rains… We didn’t know we have breakfast included until the checkout date! And I asked when we checked in, is any food included? The answer was no.
10
Danielle
13 Jul 2023
·
Stayed 1 night
We had a great stay at Bardo. The hotel is very relaxing and avoids the party crowds of tulum beach area. I would say you do need a car to stay here bc it’s not really walkable to much. The property itself is so relaxing and we ended up eating dinner and breakfast at the restaurant so we never left during our one night stay.
We had a great stay at Bardo. The hotel is very relaxing and avoids the party crowds of tulum beach area. I would say you do need a car to stay here bc it’s not really walkable to much. The property itself is so relaxing and we ended up eating dinner and breakfast at the restaurant so we never left during our one night stay.
8
Samantha
28 Jul 2024
·
Stayed 4 nights
The property itself is very beautiful. A/C was nice and cold, the plunge pool was great (we used it almost every day of our stay). The restaurant was decent, but there are cheaper options in town. The location of the hotel is the only negative thing I have to say about this place. It's a bit of a walk.
The property itself is very beautiful. A/C was nice and cold, the plunge pool was great (we used it almost every day of our stay). The restaurant was decent, but there are cheaper options in town. The location of the hotel is the only negative thing I have to say about this place. It's a bit of a walk.
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AI-generated summary based on recent guest reviews
Dining
Food and cocktails earn strong reviews, with many describing meals as delicious. Prices are often high, and a few guests found breakfast restrictive or noted occasional menu unavailability.
Related guest reviews
10
Stephen
26 Feb 2025
·
Stayed 2 nights
Fantastic hotel. Would recommend. Well placed away from the main strip which is a 10-15 min walk away. Good food and drink selection, more on the pricy side but you get what you pay for in comparison to pricing in downtown Tulum. The hotel has been well designed, there are leafy parts all around the side of the pool which offer privacy when sunbathing. They also do exercise and yoga classes in the morning and evening. Staff were super helpful with fantastic service.
Fantastic hotel. Would recommend. Well placed away from the main strip which is a 10-15 min walk away. Good food and drink selection, more on the pricy side but you get what you pay for in comparison to pricing in downtown Tulum. The hotel has been well designed, there are leafy parts all around the side of the pool which offer privacy when sunbathing. They also do exercise and yoga classes in the morning and evening. Staff were super helpful with fantastic service.
10
Brandon
27 Mar 2024
·
Stayed 3 nights
Amazing time in Tulum at an amazing property. The staff was wonderful, and the food was great. I would highly recommend to anybody looking for a peaceful get away.
Amazing time in Tulum at an amazing property. The staff was wonderful, and the food was great. I would highly recommend to anybody looking for a peaceful get away.
8
Leandra
19 May 2025
·
Stayed 1 night
The property is beyond gorgeous and the rooms were the most perfect vibe. The bar drinks were very very delicious but also very pricey. We choose to ate offsite due to the high food prices, which was a bummer as we really wanted to enjoy the property. Our room was located very far down the pathway, right across from the other hotel bar so it was quiet loud with the music and people/staff around. It was diffcult to relax outside the room for this reason which was a bummer as i wanted to read by the pool and couldn't. We also had toliet issues, that caused us to have to use the public bathrooms for the last portion of trip. Overall a gorgeous stay but for the price of the room plus heavy pricing on food/drinks, I don't think I would stay here again. The cost does not counter the benefits on this one. If i did stay again I would deff request a room further away from the bars.
The property is beyond gorgeous and the rooms were the most perfect vibe. The bar drinks were very very delicious but also very pricey. We choose to ate offsite due to the high food prices, which was a bummer as we really wanted to enjoy the property. Our room was located very far down the pathway, right across from the other hotel bar so it was quiet loud with the music and people/staff around. It was diffcult to relax outside the room for this reason which was a bummer as i wanted to read by the pool and couldn't. We also had toliet issues, that caused us to have to use the public bathrooms for the last portion of trip. Overall a gorgeous stay but for the price of the room plus heavy pricing on food/drinks, I don't think I would stay here again. The cost does not counter the benefits on this one. If i did stay again I would deff request a room further away from the bars.
10
Julie
5 Dec 2024
·
Stayed 5 nights
My BF and I stayed at Bardo for 5 nights and really enjoyed the chill vibes and the chill music that played in the central pool/bar/restaurant area. The restaurant and bar offerings were very good though quite pricey - I was surprised to pay NYC prices for food and beverages but this was the case at all of the upscale restaurants we went to down by the beach. The spa was also really lovely - we did a couples massage and it was wonderful! Our room was spacious and felt very private. No issues with A/C as some may have mentioned in other reviews. We rented a car at the airport so were able to explore. The concierge was very helpful with suggesting a low-key, no minimum beach club so definitely ask for help on what you're looking to do!
My BF and I stayed at Bardo for 5 nights and really enjoyed the chill vibes and the chill music that played in the central pool/bar/restaurant area. The restaurant and bar offerings were very good though quite pricey - I was surprised to pay NYC prices for food and beverages but this was the case at all of the upscale restaurants we went to down by the beach. The spa was also really lovely - we did a couples massage and it was wonderful! Our room was spacious and felt very private. No issues with A/C as some may have mentioned in other reviews. We rented a car at the airport so were able to explore. The concierge was very helpful with suggesting a low-key, no minimum beach club so definitely ask for help on what you're looking to do!
10
Erica
11 Nov 2025
·
Stayed 4 nights
Our experience at Hotel Bardo was amazing!! The decor and vibe are so cool, the food was delicious, its quiet and chill. The rooms are fantastic, spacious, gorgeous. I would totally go back! Guadalupe was also amazing, helping us plan our excursions! And our spa treatments were wonderful!!
Our experience at Hotel Bardo was amazing!! The decor and vibe are so cool, the food was delicious, its quiet and chill. The rooms are fantastic, spacious, gorgeous. I would totally go back! Guadalupe was also amazing, helping us plan our excursions! And our spa treatments were wonderful!!
10
enver
23 Feb 2024
·
Stayed 3 nights
Bardo is a lovely place to stay in Tulum if you prefer to stay closer to Tulum town . The rooms are comfortable and stylish.The food in the restaurant is quite delicious but breakfast is a bit restrictive. There is only one restaurant and a bar. Massage is quite good too.
Bardo is a lovely place to stay in Tulum if you prefer to stay closer to Tulum town . The rooms are comfortable and stylish.The food in the restaurant is quite delicious but breakfast is a bit restrictive. There is only one restaurant and a bar. Massage is quite good too.
6
Jose Carlos
7 Jan 2025
·
Stayed 3 nights
Ambiente muy aburrido, alberca fria, no tenian muchas cosas del menu disponibles. Sobreprecio
Ambiente muy aburrido, alberca fria, no tenian muchas cosas del menu disponibles. Sobreprecio
6
Jahnasia Nicole
19 Nov 2024
·
Stayed 2 nights
It’s very nice very much for the aesthetics the food is a 6/10 you’re better off going off the property and this is not all inclusive so have your coins ready everything costs and try to fly into Tulum or playa del Carmen instead of Cozumel
It’s very nice very much for the aesthetics the food is a 6/10 you’re better off going off the property and this is not all inclusive so have your coins ready everything costs and try to fly into Tulum or playa del Carmen instead of Cozumel
10
Rashell
26 Nov 2025
·
Stayed 4 nights
I would definitely recommend this property. Everything was great. The staff was always kind and helpful. The facility was always clean and the atmosphere was very relaxing. Our room was always clean when we returned from our activities and smelled so good. We always felt safe and they had staff on duty all night monitoring the facility. The restaurant had the best food we ate on our whole trip. It was absolutely delicious and the waiter was fantastic. There is not one thing I can say negative. This place is top quality.
I would definitely recommend this property. Everything was great. The staff was always kind and helpful. The facility was always clean and the atmosphere was very relaxing. Our room was always clean when we returned from our activities and smelled so good. We always felt safe and they had staff on duty all night monitoring the facility. The restaurant had the best food we ate on our whole trip. It was absolutely delicious and the waiter was fantastic. There is not one thing I can say negative. This place is top quality.
10
Kelsei
14 Aug 2025
·
Stayed 5 nights
Food was great and room was quiet and peaceful
Food was great and room was quiet and peaceful
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AI-generated summary based on recent guest reviews
8
Cai
1 Aug 2026
·
Stayed 3 nights
Amazing front desk staff. All the ‘kids’ were terrific. Hotel is very pretty and very unique. There are signs of wear and tear but what do you expect when the jungle is feet from your door? Skip the dinner at the restaurant. Lunch is more exciting. Room - we were in #2, was perfectly clean. Light switches were a little odd. One side of the bed had them the other side didn’t! But again, for all its foibles the staff were superb. I would stay here again - and I don’t say that often.
Amazing front desk staff. All the ‘kids’ were terrific. Hotel is very pretty and very unique. There are signs of wear and tear but what do you expect when the jungle is feet from your door? Skip the dinner at the restaurant. Lunch is more exciting. Room - we were in #2, was perfectly clean. Light switches were a little odd. One side of the bed had them the other side didn’t! But again, for all its foibles the staff were superb. I would stay here again - and I don’t say that often.
8
David
29 May 2026
·
Stayed 2 nights
Beautiful quiet resort. Expedia only shows one option when booking, and apparently breakfast is not included. À la carte menu is good, but just heads up.
Beautiful quiet resort. Expedia only shows one option when booking, and apparently breakfast is not included. À la carte menu is good, but just heads up.
10
Henry
24 May 2026
·
Stayed 4 nights
A particularly lovely hotel. It’s difficult to think of a single flaw. The staff were incredibly helpful, facilities fantastic, and we had such a relaxing stay.
A particularly lovely hotel. It’s difficult to think of a single flaw. The staff were incredibly helpful, facilities fantastic, and we had such a relaxing stay.
10
Stephanie
19 May 2026
·
Stayed 2 nights
The place was amazing, clean and very relaxing
The place was amazing, clean and very relaxing
10
Edwar A Delacruz
19 May 2026
·
Stayed 4 nights
Great Hotel, Delicious food and great staff.
Great Hotel, Delicious food and great staff.
Property policies
Check-in
Check-out
From 15:00 to 23:00
Before 12:00
FAQs about Hotel Bardo - Adults Only
Is parking available at the hotel?
Yes, free self-parking is available on-site.
What type of breakfast is offered and what are the serving hours?
Continental breakfasts are available daily from 8:00 AM to 11:00 AM for a fee of approximately USD 30 per person.
Does the hotel allow pets?
Yes, pets are allowed with a fee of USD 50 per pet, per night. Service animals are exempt from fees.
What are the check-in and check-out times?
Check-in is from 3:00 PM to 11:00 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request.
Are airport shuttle services available?
Yes, airport shuttle services are available. Guests should contact the property to arrange transfers.
What accessibility features does the hotel offer?
The hotel features step-free entrances and wheelchair-accessible facilities, including public areas and rooms.
Where is the hotel located in relation to local attractions?
The hotel is located in Tulum City Center, within a 15-minute drive of Tulum Mayan Ruins and Tulum Beach. It is approximately 5 miles from Playa Paraiso and 12.6 miles from Xel-Há Park.
Does the hotel have a swimming pool?
Yes, the hotel features an outdoor swimming pool. It is seasonal and operational hours may vary.
What are the policies for guests staying with children?
Children 18 years old and younger are not permitted at this property.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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October 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-17: NO DATA
- 2026-09-18: 185.50818191482543USD
- 2026-09-19: 195.70593689529417USD
- 2026-09-20: 188.0538518939209USD
- 2026-09-21: 186.36162336273193USD
- 2026-09-22: 178.15374178344726USD
- 2026-09-23: 175.00692733016967USD
- 2026-09-24: 172.9013089892578USD
- 2026-09-25: 192.79708057571412USD
- 2026-09-26: 192.79708057571412USD
- 2026-09-27: 201.36702663024903USD
- 2026-09-28: 154.12195107330322USD
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The front desk is open daily from 7:30 AM - 11:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
You'll be required to pay the following fully refundable deposit.
Deposit: USD 125 per accommodation, per day
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher, a security system, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Children 18 years old and younger are not permitted at this property.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- Contactless check-in and contactless check-out are available.
- Fee for continental breakfast: approximately USD 30 per person
- Pet fee: USD 50 per pet, per night
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Airport shuttle
Restaurant
Swimming pool
Room service
Tour desk
General
Room service
Restaurant
Non-smoking rooms
Massage
Spa & wellness centre
Packed lunches
Breakfast in the room
Adults only
Snack Bar/Deli
Parking
Parking
Airport shuttle
Free parking
Parking Onsite
Internet
Free wi-fi
Activities
Swimming pool
Garden
Pool outdoor
Live music
Bicycle Tour Information
Outdoor Furniture
Pool (Seasonal Outdoor)
Services
Tour desk
Housekeeping
Safe-deposit box
Bicycle rental
Designated smoking area
Self laundry
Concierge Services