Name: Dreams Tulum Resort & Spa
Address: Carretera Chetumal Puerto Juarez Km 236.7 Tankah, Tulum, Quintana Roo, Mexico, Tulum, Quintana Roo, Mexico
Rating: 7.3

Guest reviews

7.3

Good

Based on 1,000 verified reviews

Who stays here?

Business

1%

Couple

37%

Family

48%

Group

11%

Solo

1%

What guests think

AI-generated summary based on recent guest reviews

At Dreams Tulum Resort & Spa, guests often praise the warm staff and lush grounds, while feedback is mixed on food and drinks, dated rooms and maintenance (especially AC), beach conditions with seaweed or rocks, and occasional venue closures.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Emma

21 Mar 2026

·

Stayed 3 nights

The stay was amazing! The staff was so friendly, Rodrigo at the front desk was so accommodating and helped us with everything! I will say that if you are in your 20s, there’s not that many things to do. It’s mostly catered to older people and children and the beach has a lot of seaweed with trash, not able to swim that much but the staff and the food and everybody was so sweet I would come back just for that!

10

JAYSON R ST

1 Feb 2026

·

Stayed 5 nights

Nice older resort.

8

Leslie

27 Jan 2026

·

Stayed 3 nights

The property was clean and beautiful. Food excellent, but what stood out most for us was the incredible customer service Rodrigo at the front desk provided. It was my birthday, and he made it extremely special, from offering upgrades for a beachfront room, along with other niceties. He was simply amazing. Entertainment was also good.

8

francesco

21 Jan 2026

·

Stayed 5 nights

Breakfast was basic with not a lot of variety. The resort was nice spacious. The deluxe room was a little outdated and close to pools and ocean but very close to the nightly music parties and very loud otherwise a good stay

8

Derek

19 Jan 2026

·

Stayed 4 nights

Great staff

Carretera Chetumal Puerto Juarez Km 236.7 Tankah, Tulum, Quintana Roo, Mexico

Location

Located in Tulum, Dreams Tulum Resort & Spa - All Inclusive is by the ocean, a 4-minute drive from LabnaHa Ecopark Adventures and 5 minutes from Tulum National Park. This all-inclusive property is 5.8 mi (9.3 km) from Tulum Mayan Ruins and 6.1 mi (9.9 km) from Xel-Há Park.

Jaguar Park(0.1 Miles)

Tulum National Park(1.3 Miles)

Cenote Manatí(1.9 Miles)

Tulum Letters(2.3 Miles)

Tulum Beer Spa(2.4 Miles)

LabnaHa Ecopark Adventures(2.6 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, free valet parking is available on-site. Limited parking is also provided.

A complimentary buffet breakfast is served daily from 7:00 AM to 11:30 AM.

Check-in time is at 3:00 PM and check-out time is at 12:00 PM. Early check-in is available for a fee, subject to availability.

Yes, airport shuttle services are available. Guests can arrange transfers by contacting the property in advance.

The property offers limited wheelchair accessibility, including step-free entrances and wheelchair-accessible facilities in public areas.

The property is located by the ocean, a 4-minute drive from LabnaHa Ecopark Adventures and 5 minutes from Tulum National Park. It is 5.8 miles from Tulum Mayan Ruins and 6.1 miles from Xel-Há Park.

Yes, there are 2 outdoor pools, including a heated pool and a children's pool. The pools are operational year-round.

Yes, children are welcome at the property. There is no minimum age for children to stay for free.

Dreams Tulum Resort & Spa

Amenities

Property description

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Guest reviews