Azulik - Adults Only
US$174
/ night
Avg. for September
Select dates to see prices and availability
US$174
/ night
Avg. for September
Monthly average prices
Nightly prices at Azulik - Adults Only average US$174 in the cheapest month (September) and US$470 in the most expensive month (January), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$470 |
| February | US$354 |
| March | US$284 |
| April | US$284 |
| May | US$270 |
| June | US$217 |
| July | US$240 |
| August | US$187 |
| September | US$174 |
| October | US$193 |
| November | US$253 |
| December | US$372 |
J
F
M
A
M
J
J
A
Sept · US$174
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N
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Most expensive: January (~US$470)
Cheapest: September (~US$174)
About this property
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club and a sauna. This hotel also features complimentary wireless internet ...
Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club and a sauna. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall.
Business amenities
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. A roundtrip airport shuttle is provided for a surcharge (available on request), and free valet parking is available onsite.
Dining
Enjoy international cuisine at Imix, one of the hotel's 5 restaurants, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink from the beach bar or one of the 3 bars/lounges. Buffet breakfasts are served on weekdays from 7:30 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM for a fee.
Rooms
Make yourself at home in one of the 48 individually decorated guestrooms. Rooms have private furnished balconies. Complimentary wireless internet access is available to keep you connected. Bathrooms have bathtubs and complimentary toiletries.
Location
With a stay at Azulik - Adults Only in Tulum (Zona Hotelera), you'll be steps from SFER IK and 11 minutes by foot from Tulum National Park. This spa hotel is 4.3 mi (6.8 km) from Tulum Mayan Ruins and 4.9 mi (7.9 km) from Gran Cenote.
What's nearby
SFER IK(0.1 Miles)
Jaguar Park(0.5 Miles)
Tulum National Park(0.6 Miles)
Acceso al Parque Jaguar(0.6 Miles)
Jaguar Viewpoint Tulum(0.6 Miles)
Tulum Beach(0.9 Miles)
Las Palmas Public Beach(1.5 Miles)
Hunab Lifestyle Center(1.8 Miles)
Ven a la Luz Sculpture(2 Miles)
Playa Paraiso(2.4 Miles)
Tulum Mayan Ruins(2.6 Miles)
Temple of the Frescoes(2.8 Miles)
Playa Ruinas(2.8 Miles)
Temple of the Descending God(2.9 Miles)
Casa del Cenote(2.9 Miles)
Tulum Intl. Airport (TQO)(29.2 Miles)
Cancun Intl. Airport (CUN)(75.4 Miles)
Parking
Airport shuttle
Restaurant
Room service
Valet parking
Tour desk
Location
Carretera Tulum Ruinas KM 5 Rumbo a Boca Paila, Rojo Gomez, Zona Hotelera, Tulum, Tulum, Quintana Roo, Mexico
SFER IK (0.1 Miles)
Jaguar Park (0.5 Miles)
Tulum National Park (0.6 Miles)
Acceso al Parque Jaguar (0.6 Miles)
Jaguar Viewpoint Tulum (0.6 Miles)
Tulum Beach (0.9 Miles)
Room options
5
Villa (Mayan Villa)
Room details
1 Extra-Large Double Bed
Sleeps 2
BalconyAir ConditioningWi-Fi (Free)Bathtub
6
Villa (Jungle Villa)
Room details
1 Large Double Bed
Sleeps 2
BalconyAir ConditioningWi-Fi (Free)Bathtub
10
Villa (Aqua Villa)
Room details
1 Extra-Large Double Bed
Sleeps 2
BalconyAir ConditioningWi-Fi (Free)Bathtub
10
Villa (Moon Villa)
Room details
1 Extra-Large Double Bed
Sleeps 2
BalconyAir ConditioningWi-Fi (Free)Bathtub
8
Villa (Sky Villa)
Room details
1 Extra-Large Double Bed
Sleeps 2
BalconyAir ConditioningWi-Fi (Free)Bathtub
5
Villa (Sea Villa)
Room details
1 Extra-Large Double Bed
Sleeps 2
BalconyAir ConditioningWi-Fi (Free)Bathtub
6
Villa (Aztec Villa)
Room details
1 Extra-Large Double Bed
Sleeps 2
BalconyAir ConditioningWi-Fi (Free)Bathtub
Guest reviews
7.5
Good
Based on 992 verified reviews
Who stays here?
Couple
89%
Family
2%
Group
5%
Solo
2%
What guests think
AI-generated summary based on recent guest reviews
At Azulik - Adults Only, guests highlight spectacular jungle-and-ocean design and views, but also a purposefully rustic setup: very low light at night, bathing in tubs rather than showers, and uneven walkways that many find difficult to navigate.
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What guests think
At Azulik - Adults Only, guests highlight spectacular jungle-and-ocean design and views, but also a purposefully rustic setup: very low light at night, bathing in tubs rather than showers, and uneven walkways that many find difficult to navigate.
Service is described as warm and helpful by some and indifferent or slow by others, with check-in issues and extra charges occasionally frustrating stays. Reviews frequently mention high prices across restaurants and activities, plus recurring practical drawbacks such as water outages, weak or absent Wi‑Fi/phone access, and maintenance or cleanliness inconsistencies. Rooms deliver striking ambience and views, but common trade-offs include noise (waves or nearby venues), limited amenities and outlets, privacy challenges, and insects or bats. Best for a short, design-focused experience rather than a traditional comfort-first resort stay.
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AI-generated summary based on recent guest reviews
Facilities
Standout spaces include dramatic rooftops and on-site restaurants/spa, but there is no pool, walkways can be difficult or dimly lit at night, and beach conditions vary from pretty and private-feeling to seaweed‑covered or under‑serviced.
Related guest reviews
6
TIEN
29 Oct 2025
·
Stayed 3 nights
Room floor was sticky and dirty. No hotel slippers provided so the bottom of my feet were black. Concierge (Elizabeth) did not fulfill the smallest request I had which was some cutlery. Since check-in until I departed, I never received any cutlery. The walkway had orb lights that didn't work, making it extremely dangerous and unsafe to walk to and from the room at night.
Room floor was sticky and dirty. No hotel slippers provided so the bottom of my feet were black. Concierge (Elizabeth) did not fulfill the smallest request I had which was some cutlery. Since check-in until I departed, I never received any cutlery. The walkway had orb lights that didn't work, making it extremely dangerous and unsafe to walk to and from the room at night.
10
Melodie
16 Apr 2025
·
Stayed 4 nights
The property is beautiful and totally unique. It may be hard to get around if you have any kind of mobility issues. A lot of stairs and uneven surfaces.
The property is beautiful and totally unique. It may be hard to get around if you have any kind of mobility issues. A lot of stairs and uneven surfaces.
10
Patricia
29 Oct 2025
·
Stayed 3 nights
Everything at Azulik feels otherworldly, a sanctuary where nature, art, and spirit intertwine The food isn't just delicious; it's a sacred experience of flavors that awaken every sense The service flows with grace and intention, as if guided by the jungle itself. Pure magic in every moment, except for the spa. The facial I received was a joke but I wasn’t laughing when I had to pay $250. Love the hotel, the restaurants and the service. Absolutely hated the spa. Hopefully they’ll fix the issue.
Everything at Azulik feels otherworldly, a sanctuary where nature, art, and spirit intertwine The food isn't just delicious; it's a sacred experience of flavors that awaken every sense The service flows with grace and intention, as if guided by the jungle itself. Pure magic in every moment, except for the spa. The facial I received was a joke but I wasn’t laughing when I had to pay $250. Love the hotel, the restaurants and the service. Absolutely hated the spa. Hopefully they’ll fix the issue.
4
Alicia
15 Aug 2024
·
Stayed 2 nights
Azulik Tulum is a beautiful hotel, perfect for taking pictures. However, that's about it. The room was dirty and had stains on the curtains! It's a place to visit for a short while, snap some photos, and that's it. The waitstaff at the restaurants were very nice, but the beach area is small, and the water was full of seaweed and murky. Additionally, the hotel's location is not great, as it's not close to other beach clubs and restaurants. It's simply not worth staying overnight at this hotel. Make sure to read the reviews carefully before deciding to book.
Azulik Tulum is a beautiful hotel, perfect for taking pictures. However, that's about it. The room was dirty and had stains on the curtains! It's a place to visit for a short while, snap some photos, and that's it. The waitstaff at the restaurants were very nice, but the beach area is small, and the water was full of seaweed and murky. Additionally, the hotel's location is not great, as it's not close to other beach clubs and restaurants. It's simply not worth staying overnight at this hotel. Make sure to read the reviews carefully before deciding to book.
8
Meaghan
31 Jan 2024
·
Stayed 2 nights
This hotel is famous for a reason: it is spectacularly beautiful and truly a unique experience we will never forget. If this is on your bucket list, keep it on your bucket list. You will not be disappointed you went. Pros: - staff all incredible. Well staffed everywhere, and great security. Shout out to Carlos for the impromptu wine cellar tour! - Beach is gorgeous, clean, and pretty private. It’s separate from the main beach so much more quiet and feels very safe. More on beach below. - Exquisite property with each direction you look being more beautiful than the last. - Sunsets are a MUST! So stunning. Improvement suggestions: - add a few standard luxuries to rooms, such as bathrobes, clothing hangers and space to unpack (can be as simple as a few posts to hang dresses and some shelves for clothing) - Unfortunately some service issues we weren’t expecting, including the check in desk not asking if we want to use a credit card for the stay. Missed a cool experience we were looking forward to bc we couldn’t leave the beach without getting our credit card from our room. No option to charge to the room without opening a credit which reception missed upon checkin. - Beach is semi private and should be totally private for this price. Non-Guests kept hanging at our beach which made the space feel less safe to leave belongings while swimming. - Better pillows please. - Housekeeping missed our room for turndown so it was pitch black coming back and we had to call for help.
This hotel is famous for a reason: it is spectacularly beautiful and truly a unique experience we will never forget. If this is on your bucket list, keep it on your bucket list. You will not be disappointed you went. Pros: - staff all incredible. Well staffed everywhere, and great security. Shout out to Carlos for the impromptu wine cellar tour! - Beach is gorgeous, clean, and pretty private. It’s separate from the main beach so much more quiet and feels very safe. More on beach below. - Exquisite property with each direction you look being more beautiful than the last. - Sunsets are a MUST! So stunning. Improvement suggestions: - add a few standard luxuries to rooms, such as bathrobes, clothing hangers and space to unpack (can be as simple as a few posts to hang dresses and some shelves for clothing) - Unfortunately some service issues we weren’t expecting, including the check in desk not asking if we want to use a credit card for the stay. Missed a cool experience we were looking forward to bc we couldn’t leave the beach without getting our credit card from our room. No option to charge to the room without opening a credit which reception missed upon checkin. - Beach is semi private and should be totally private for this price. Non-Guests kept hanging at our beach which made the space feel less safe to leave belongings while swimming. - Better pillows please. - Housekeeping missed our room for turndown so it was pitch black coming back and we had to call for help.
10
Noor
17 Jan 2024
·
Stayed 1 night
Staying at Azulik was Dreamy, surrounded by nature and Sea was exactly what I was looking for. Highly recommend doing the spa services. The massage by the ocean was amazing
Staying at Azulik was Dreamy, surrounded by nature and Sea was exactly what I was looking for. Highly recommend doing the spa services. The massage by the ocean was amazing
10
Vanessa
28 Jul 2025
·
Stayed 2 nights
Excellent restaurants on site
Excellent restaurants on site
6
Jason
26 Jun 2025
·
Stayed 2 nights
Instagram worthy. Conveniences are lacking. Walkways are difficult to navigate. Apparently there is no OSHA in Mexico. Showers are non existent. Housekeeping is meh.
Instagram worthy. Conveniences are lacking. Walkways are difficult to navigate. Apparently there is no OSHA in Mexico. Showers are non existent. Housekeeping is meh.
8
ELLERY
20 Jun 2025
·
Stayed 3 nights
This hotel is Over price!! No pool!! The staff is amazing!!
This hotel is Over price!! No pool!! The staff is amazing!!
2
Sophia
24 Jun 2025
·
Stayed 3 nights
Never have I felt less welcome in any hotel than at the Azulik. Zero hospitality, almost all staff looked like they were smelling their own farts, with bad looks and no smiles or warmth. It took 15 minutes to be acknowledged at their restaurant, and when we said something, no one cared. My drink finally came and with molding fruit in it. When I said something, no apologies were given and they tried to make me pay for the drink with mold that I barely touched. The room was not insulated, which meant all the air conditioning just went right out which is so wasteful and a bat came into our room all three nights. The hotel does not have a pool, it is far from everything, and the staff simply do not care about their guests. In contrast, before spending three nights at Azulik, we spent three nights at the Nomade hotel and had an exceptional experience where I was greeted with smiles and care!
Never have I felt less welcome in any hotel than at the Azulik. Zero hospitality, almost all staff looked like they were smelling their own farts, with bad looks and no smiles or warmth. It took 15 minutes to be acknowledged at their restaurant, and when we said something, no one cared. My drink finally came and with molding fruit in it. When I said something, no apologies were given and they tried to make me pay for the drink with mold that I barely touched. The room was not insulated, which meant all the air conditioning just went right out which is so wasteful and a bat came into our room all three nights. The hotel does not have a pool, it is far from everything, and the staff simply do not care about their guests. In contrast, before spending three nights at Azulik, we spent three nights at the Nomade hotel and had an exceptional experience where I was greeted with smiles and care!
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AI-generated summary based on recent guest reviews
Cleanliness
Feedback is mixed, with multiple reports of dirty tubs or jacuzzis, stains, dust, leaks, and construction disturbances, alongside occasional mentions of clean rooms. Housekeeping and maintenance consistency appear to be an issue.
Related guest reviews
2
alejandra
29 Jul 2025
·
Stayed 1 night
Teníamos bastantes espectativas del lugar, todo estaba muy sucio, se nota que los cojines que tienen nunca se han lavado, entendemos el concepto, pero la limpieza no está peleada con lo eco, adicional nos quedamos sin agua toda la noche y al día siguiente, lo cual es vital en un hospedaje, incluso por salud, solicitamos el reembolso debido de la situación y nunca obtuvimos respuesta.
Teníamos bastantes espectativas del lugar, todo estaba muy sucio, se nota que los cojines que tienen nunca se han lavado, entendemos el concepto, pero la limpieza no está peleada con lo eco, adicional nos quedamos sin agua toda la noche y al día siguiente, lo cual es vital en un hospedaje, incluso por salud, solicitamos el reembolso debido de la situación y nunca obtuvimos respuesta.
6
Maya
1 Aug 2023
·
Run down, under maintained poorly-run. We asked to have our Jacuzzi filled up. Because it was empty when we got to the room. We had to ask 3 more times after that. By the second night we found water in the Jaccuzi. So we went in it. They had not put candles around ours like they had for some of our neighbors. Will be woke up in the morning, I could see the jacuzzi better in the light And to my dismay, it had never been cleaned and was full of dirt and debris and grime was really nasty! The heads that they were going to clean it. Calm up, but they never get before filling up. The walkways to the room were very difficult to get to and hurt my feet. There was no feeling that you were at the beach comma and willie did go to the beach comma there was no one there because it is not cleaned And there were piles of sarcasto everywhere, and no one wanted to be there because it sank and was not even set up. I was so excited to come to Azulik, It was on my bucket list, and now I am just disappointed and feel like even with the deal we got. It was not worth it. Just visit the roof top experience for sunset and stay somewhere else. The ownership has this place abandoned and gives no TLC to the quarters.
Run down, under maintained poorly-run. We asked to have our Jacuzzi filled up. Because it was empty when we got to the room. We had to ask 3 more times after that. By the second night we found water in the Jaccuzi. So we went in it. They had not put candles around ours like they had for some of our neighbors. Will be woke up in the morning, I could see the jacuzzi better in the light And to my dismay, it had never been cleaned and was full of dirt and debris and grime was really nasty! The heads that they were going to clean it. Calm up, but they never get before filling up. The walkways to the room were very difficult to get to and hurt my feet. There was no feeling that you were at the beach comma and willie did go to the beach comma there was no one there because it is not cleaned And there were piles of sarcasto everywhere, and no one wanted to be there because it sank and was not even set up. I was so excited to come to Azulik, It was on my bucket list, and now I am just disappointed and feel like even with the deal we got. It was not worth it. Just visit the roof top experience for sunset and stay somewhere else. The ownership has this place abandoned and gives no TLC to the quarters.
6
William
14 Feb 2025
·
I liked Romm view Restaurant decoration Stuff snd host Dj I didn't like Room old and have Green mold and not clean Water i Room not safe tested salt Room needs renewal for sure Its not worth what i paid over$600 night This place not for kidds
I liked Romm view Restaurant decoration Stuff snd host Dj I didn't like Room old and have Green mold and not clean Water i Room not safe tested salt Room needs renewal for sure Its not worth what i paid over$600 night This place not for kidds
4
Andy
10 Feb 2024
·
Stayed 1 night
El lugar esta bonito pero le falta luz todo es a vela para mantener esa vibra tulum pero seria mejor si tuviera luz del resto me salio una cucaracha,empezo a caer paja del techo y del reato todo el personal muy atento y buen roof
El lugar esta bonito pero le falta luz todo es a vela para mantener esa vibra tulum pero seria mejor si tuviera luz del resto me salio una cucaracha,empezo a caer paja del techo y del reato todo el personal muy atento y buen roof
6
TIEN
29 Oct 2025
·
Stayed 3 nights
Room floor was sticky and dirty. No hotel slippers provided so the bottom of my feet were black. Concierge (Elizabeth) did not fulfill the smallest request I had which was some cutlery. Since check-in until I departed, I never received any cutlery. The walkway had orb lights that didn't work, making it extremely dangerous and unsafe to walk to and from the room at night.
Room floor was sticky and dirty. No hotel slippers provided so the bottom of my feet were black. Concierge (Elizabeth) did not fulfill the smallest request I had which was some cutlery. Since check-in until I departed, I never received any cutlery. The walkway had orb lights that didn't work, making it extremely dangerous and unsafe to walk to and from the room at night.
6
oran
8 Dec 2024
·
Stayed 4 nights
The room was very dirty specially the tub the cleaning service was very bad they literally did not even took out the plates and cups until we left and left it out side of our room for days
The room was very dirty specially the tub the cleaning service was very bad they literally did not even took out the plates and cups until we left and left it out side of our room for days
4
Corina
5 Oct 2025
·
Stayed 4 nights
Estuvimos en la habitación #27 y la habitación de enseguida está en construcción y fue súper incómodo tratar de bañarme ya que los trabajadores estaban ahí desde temprano. También en mi primer día fueron a tocarme mientras me estaba bañando porque se está filtrando agua hacia la habitación de abajo, con ese tipo de regadera como está diseñado es imposible que no se tire agua, inclusive con solo abrir la regadera se tira agua afuera.
Estuvimos en la habitación #27 y la habitación de enseguida está en construcción y fue súper incómodo tratar de bañarme ya que los trabajadores estaban ahí desde temprano. También en mi primer día fueron a tocarme mientras me estaba bañando porque se está filtrando agua hacia la habitación de abajo, con ese tipo de regadera como está diseñado es imposible que no se tire agua, inclusive con solo abrir la regadera se tira agua afuera.
6
Meenakshi
29 May 2024
·
Stayed 2 nights
The rooms were not clean
The rooms were not clean
2
Marie Eve
25 Jul 2025
·
Stayed 3 nights
Mon amoureux et moi avons passé trois nuits à l’hôtel Azulik, dans une Skyview Villa de type hutte. Le cadre est magnifique, la décoration unique et originale mais le tout a vite tourné expérience désagréable. Dès la première nuit, de l’eau nous coulait sur la tête. Malgré une réparation supposée, la fuite est revenue la troisième nuit. Nous avons dû changer de position dans le lit, mettre un seau à nos pieds et protéger le lit avec des serviettes. Le confort? Presque inexistant. Aucune intimité, les voisins ont une vue en plongée dans la chambre. Moustiques partout, air climatisé insuffisant (28C la nuit), et une odeur nauséabonde dans les espaces communs complètent ce séjour qui aurait pu être une belle immersion dans la nature de type « luxe bohème rustique »… mais qui vire plutôt au camping sans luxe. Je dois dire que le rooftop offre une vue impressionnante et une ambiance incroyable pour un verre, mais c’est tout. À plus de 400 $ la nuit, cet hôtel est clairement surévalué, en déclin, et aurait grand besoin de rénovations. Même avec un dédommagement, je n’y retournerais pas.
Mon amoureux et moi avons passé trois nuits à l’hôtel Azulik, dans une Skyview Villa de type hutte. Le cadre est magnifique, la décoration unique et originale mais le tout a vite tourné expérience désagréable. Dès la première nuit, de l’eau nous coulait sur la tête. Malgré une réparation supposée, la fuite est revenue la troisième nuit. Nous avons dû changer de position dans le lit, mettre un seau à nos pieds et protéger le lit avec des serviettes. Le confort? Presque inexistant. Aucune intimité, les voisins ont une vue en plongée dans la chambre. Moustiques partout, air climatisé insuffisant (28C la nuit), et une odeur nauséabonde dans les espaces communs complètent ce séjour qui aurait pu être une belle immersion dans la nature de type « luxe bohème rustique »… mais qui vire plutôt au camping sans luxe. Je dois dire que le rooftop offre une vue impressionnante et une ambiance incroyable pour un verre, mais c’est tout. À plus de 400 $ la nuit, cet hôtel est clairement surévalué, en déclin, et aurait grand besoin de rénovations. Même avec un dédommagement, je n’y retournerais pas.
2
Fatemeh
21 Aug 2023
·
Stayed 1 night
There was two coacoroches inside my bed this is so unacceptable Me and my boyfriend had to leave the room and book another hotel at 4 am so disappointed
There was two coacoroches inside my bed this is so unacceptable Me and my boyfriend had to leave the room and book another hotel at 4 am so disappointed
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AI-generated summary based on recent guest reviews
Rooms
Artisanal, nature-focused rooms deliver memorable views and ambiance, but many find them uncomfortable: minimal lighting, bathtub bathing, limited outlets/amenities, weak Wi‑Fi, privacy challenges, and noise from waves or nearby venues.
Related guest reviews
10
Alejandra
24 Apr 2024
·
Stayed 4 nights
This is the most romantic hotel I have ever been to, It’s so relaxing, Everything is so pretty and it makes you feel connected to the jungle and the sea The only challenging thing was that there Weren’t any lights in the bedroom, which is nice to disconnect and have a different experience, but after two nights with no light it isn’t that much fun. Still, I will go again many times, Highly recommend
This is the most romantic hotel I have ever been to, It’s so relaxing, Everything is so pretty and it makes you feel connected to the jungle and the sea The only challenging thing was that there Weren’t any lights in the bedroom, which is nice to disconnect and have a different experience, but after two nights with no light it isn’t that much fun. Still, I will go again many times, Highly recommend
10
Mark
21 Jul 2025
·
Stayed 2 nights
It doesn’t have parking, only valet. So it takes like 3-5 minutes for them to bring your car when you want to go somewhere. It’s like 10-15 minutes drive to main restaurants and hotels. Mattress was uncomfortable, kinda of hard. The design and decoration of the hotel is very unique, 2 nights to experience it is enough. Room was cleaned, food was good, and the Mirador was spectacular!!
It doesn’t have parking, only valet. So it takes like 3-5 minutes for them to bring your car when you want to go somewhere. It’s like 10-15 minutes drive to main restaurants and hotels. Mattress was uncomfortable, kinda of hard. The design and decoration of the hotel is very unique, 2 nights to experience it is enough. Room was cleaned, food was good, and the Mirador was spectacular!!
10
Yan
19 Jul 2025
·
Stayed 2 nights
Very different experience compare to big city. You can feel the air the breath, wake up with bird’s voice. Like in the jungle! The room is big and bed is comfortable.
Very different experience compare to big city. You can feel the air the breath, wake up with bird’s voice. Like in the jungle! The room is big and bed is comfortable.
8
Benjamin
25 Sept 2025
·
Stayed 3 nights
The spa was so incredible. Most of the staff was great though communication only via WhatsApp and not having a phone in the room wasn't. No cell signal and weak wifi. The food was amazing but really expensive for drinks.
The spa was so incredible. Most of the staff was great though communication only via WhatsApp and not having a phone in the room wasn't. No cell signal and weak wifi. The food was amazing but really expensive for drinks.
6
varsha
5 Jul 2025
·
Stayed 1 night
Initially we got room with broken lock and AC after fighting a little they changed our room; new room had weird sweat smell in bedsheets, we were very uncomfortable; the rooms are very rustic anyone coming here should be ready to adjust a lot since no basic things basic amenities like coffee machine microwave etc. the only good part is other amenities the lounges restaurants beach club was good part
Initially we got room with broken lock and AC after fighting a little they changed our room; new room had weird sweat smell in bedsheets, we were very uncomfortable; the rooms are very rustic anyone coming here should be ready to adjust a lot since no basic things basic amenities like coffee machine microwave etc. the only good part is other amenities the lounges restaurants beach club was good part
6
Israel
1 May 2025
·
Stayed 3 nights
Awrsome and beautiful place......but for how much you pay, they should at least have a refrigerator, coffee in room and the option to close your blinds. Not everyone wants to show off while showering butt naked. The "clothing optional" disclaimer is not because people run around like its a nudist resort, it is because there is no real privacy. The balconies are open to neighbor. The place is beautiful, it actually is! If you are a christian (and I am) the "spiritual blessing" are annoying and way too much. We paid for a normal, plain massage but they still wanted to do a ceremony on us. We respectfully declined and they looked at us like we were crazy. My recommendation is this is a 1 or 2 night stay, we stayed 3 nights. The tub/shower above us leaked into our room. The fan above bed is super loud. Privacy is bad.
Awrsome and beautiful place......but for how much you pay, they should at least have a refrigerator, coffee in room and the option to close your blinds. Not everyone wants to show off while showering butt naked. The "clothing optional" disclaimer is not because people run around like its a nudist resort, it is because there is no real privacy. The balconies are open to neighbor. The place is beautiful, it actually is! If you are a christian (and I am) the "spiritual blessing" are annoying and way too much. We paid for a normal, plain massage but they still wanted to do a ceremony on us. We respectfully declined and they looked at us like we were crazy. My recommendation is this is a 1 or 2 night stay, we stayed 3 nights. The tub/shower above us leaked into our room. The fan above bed is super loud. Privacy is bad.
2
Marie Eve
25 Jul 2025
·
Stayed 3 nights
Mon amoureux et moi avons passé trois nuits à l’hôtel Azulik, dans une Skyview Villa de type hutte. Le cadre est magnifique, la décoration unique et originale mais le tout a vite tourné expérience désagréable. Dès la première nuit, de l’eau nous coulait sur la tête. Malgré une réparation supposée, la fuite est revenue la troisième nuit. Nous avons dû changer de position dans le lit, mettre un seau à nos pieds et protéger le lit avec des serviettes. Le confort? Presque inexistant. Aucune intimité, les voisins ont une vue en plongée dans la chambre. Moustiques partout, air climatisé insuffisant (28C la nuit), et une odeur nauséabonde dans les espaces communs complètent ce séjour qui aurait pu être une belle immersion dans la nature de type « luxe bohème rustique »… mais qui vire plutôt au camping sans luxe. Je dois dire que le rooftop offre une vue impressionnante et une ambiance incroyable pour un verre, mais c’est tout. À plus de 400 $ la nuit, cet hôtel est clairement surévalué, en déclin, et aurait grand besoin de rénovations. Même avec un dédommagement, je n’y retournerais pas.
Mon amoureux et moi avons passé trois nuits à l’hôtel Azulik, dans une Skyview Villa de type hutte. Le cadre est magnifique, la décoration unique et originale mais le tout a vite tourné expérience désagréable. Dès la première nuit, de l’eau nous coulait sur la tête. Malgré une réparation supposée, la fuite est revenue la troisième nuit. Nous avons dû changer de position dans le lit, mettre un seau à nos pieds et protéger le lit avec des serviettes. Le confort? Presque inexistant. Aucune intimité, les voisins ont une vue en plongée dans la chambre. Moustiques partout, air climatisé insuffisant (28C la nuit), et une odeur nauséabonde dans les espaces communs complètent ce séjour qui aurait pu être une belle immersion dans la nature de type « luxe bohème rustique »… mais qui vire plutôt au camping sans luxe. Je dois dire que le rooftop offre une vue impressionnante et une ambiance incroyable pour un verre, mais c’est tout. À plus de 400 $ la nuit, cet hôtel est clairement surévalué, en déclin, et aurait grand besoin de rénovations. Même avec un dédommagement, je n’y retournerais pas.
2
Krystal
2 Jan 2024
·
Stayed 3 nights
We paid a lot of money to stay here. We went to celebrate our baby moon since the hotel boasted relaxation. The staff was excellent. However, everything is very dark. No lights and lots of stairs to walk up, had to use phone light to see things in room even with the candles. The worst part was that next door there is a hotel/club that blares music all night. It was so loud that we didn’t sleep for two nights. As I mentioned, I was very pregnant during the stay and I expressed my concerns to staff and even though they had an open (upgraded) room, they chose not to offer it to a paying customer and instead left it vacant. Tulum itself was lovely but we will not spend our money here again. I recommend staying elsewhere and just making a reservation or visiting the bar and restaurant. Save your money
We paid a lot of money to stay here. We went to celebrate our baby moon since the hotel boasted relaxation. The staff was excellent. However, everything is very dark. No lights and lots of stairs to walk up, had to use phone light to see things in room even with the candles. The worst part was that next door there is a hotel/club that blares music all night. It was so loud that we didn’t sleep for two nights. As I mentioned, I was very pregnant during the stay and I expressed my concerns to staff and even though they had an open (upgraded) room, they chose not to offer it to a paying customer and instead left it vacant. Tulum itself was lovely but we will not spend our money here again. I recommend staying elsewhere and just making a reservation or visiting the bar and restaurant. Save your money
6
Jason
26 Jun 2025
·
Stayed 2 nights
Instagram worthy. Conveniences are lacking. Walkways are difficult to navigate. Apparently there is no OSHA in Mexico. Showers are non existent. Housekeeping is meh.
Instagram worthy. Conveniences are lacking. Walkways are difficult to navigate. Apparently there is no OSHA in Mexico. Showers are non existent. Housekeeping is meh.
8
Ashley
3 Apr 2025
·
Stayed 3 nights
Super sexy, eco resort right on the beach. Love the atmosphere. Took some getting used to no lights at night. I wished i couldve blow dried my hair. Bed was so comfortable! Will definitely be back.
Super sexy, eco resort right on the beach. Love the atmosphere. Took some getting used to no lights at night. I wished i couldve blow dried my hair. Bed was so comfortable! Will definitely be back.
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AI-generated summary based on recent guest reviews
Service
Experiences vary widely—many praise friendly, attentive staff and concierge support, while others report slow or unresponsive service, confusing policies or charges, and uneven follow‑through at check‑in, checkout, and venues.
Related guest reviews
10
Sabina
22 Aug 2023
·
Stayed 4 nights
When they say this place is not a hotel, but an experience: they mean it! From the moment we arrived our concierge, Christian, was warm, enthusiastic and just what we needed after a long flight. Leda and Adam were also so helpful! The angels team on what’s app was a convenience I never had before, but they really make you feel like you’re renting the entire place. We’d go out and come back each day and we were welcomed home by Christian and it really felt like we had come to stay there for longer than 5 days. The decor, the food, the rooftop are all top tier. Best experience I’ve had to date. Thank you Azulik!
When they say this place is not a hotel, but an experience: they mean it! From the moment we arrived our concierge, Christian, was warm, enthusiastic and just what we needed after a long flight. Leda and Adam were also so helpful! The angels team on what’s app was a convenience I never had before, but they really make you feel like you’re renting the entire place. We’d go out and come back each day and we were welcomed home by Christian and it really felt like we had come to stay there for longer than 5 days. The decor, the food, the rooftop are all top tier. Best experience I’ve had to date. Thank you Azulik!
10
Jennifer
29 Apr 2025
·
Stayed 2 nights
Aside from the fact that Azulik is such a unique resort, the staff is what makes the place unforgettable!! Everyone we encountered are smiling and ready to assist. It’s one driving factor why I will be coming back to this resort.
Aside from the fact that Azulik is such a unique resort, the staff is what makes the place unforgettable!! Everyone we encountered are smiling and ready to assist. It’s one driving factor why I will be coming back to this resort.
2
TANJA
6 Mar 2025
·
Stayed 2 nights
Horrible check in. 2 star
Horrible check in. 2 star
10
John
15 Jul 2025
·
Stayed 6 nights
My stay at Azulik was wonderful. The hotel is one of a kind and an awesome experience. Paola, our receptionist greeted us every morning and was very friendly. We also received nice assistance from our concierge Olivia. The staff was great and I especially appreciate housekeeping for making the stay clean and attentive. Valet guys were always kind with great attitudes. I now have a family member that booked their stay at Azulik for August, and may refer others. Best, John
My stay at Azulik was wonderful. The hotel is one of a kind and an awesome experience. Paola, our receptionist greeted us every morning and was very friendly. We also received nice assistance from our concierge Olivia. The staff was great and I especially appreciate housekeeping for making the stay clean and attentive. Valet guys were always kind with great attitudes. I now have a family member that booked their stay at Azulik for August, and may refer others. Best, John
4
Zewditu
8 Jul 2025
·
Stayed 1 night
As I pen this down, I'm currently staying at Azulik, reflecting on an experience that left much to be desired. My friend and I decided to venture upstairs for the highly recommended sunset experience, expecting a delightful evening. However, what transpired was quite the opposite. Upon arriving, I expressed a clear interest in the seating area that was blocked off, as there were simply no other available spots. The staff informed me that accessing that area would cost extra, to which I responded that price wasn't an issue. Assuming they understood, I walked away expecting them to guide us to the seats. It was only when I stopped for directions that I realized the staff member hadn’t moved. Despite standing still, she seemed unaware of my request, although her colleague beside her translated our conversation. Curiously, he didn't step in to assist further. Eventually, my friend consulted a waiter who informed us that we needed to pay upfront, a crucial detail that wasn’t mentioned at the desk. For the prices they charge, I anticipated a level of service that showed urgency and attentiveness to their guests' needs—especially for those staying at the resort. Reflecting on this experience, I can’t help but think about the potential business impacts. If I were managing this establishment, such oversight would be unacceptable, as it directly influences customer satisfaction and revenue. I wonder just how often this scen
As I pen this down, I'm currently staying at Azulik, reflecting on an experience that left much to be desired. My friend and I decided to venture upstairs for the highly recommended sunset experience, expecting a delightful evening. However, what transpired was quite the opposite. Upon arriving, I expressed a clear interest in the seating area that was blocked off, as there were simply no other available spots. The staff informed me that accessing that area would cost extra, to which I responded that price wasn't an issue. Assuming they understood, I walked away expecting them to guide us to the seats. It was only when I stopped for directions that I realized the staff member hadn’t moved. Despite standing still, she seemed unaware of my request, although her colleague beside her translated our conversation. Curiously, he didn't step in to assist further. Eventually, my friend consulted a waiter who informed us that we needed to pay upfront, a crucial detail that wasn’t mentioned at the desk. For the prices they charge, I anticipated a level of service that showed urgency and attentiveness to their guests' needs—especially for those staying at the resort. Reflecting on this experience, I can’t help but think about the potential business impacts. If I were managing this establishment, such oversight would be unacceptable, as it directly influences customer satisfaction and revenue. I wonder just how often this scen
6
Michael
9 Jul 2025
·
Stayed 5 nights
Underwhelming, there was a lot of hype around this property. It fell short. Three stars are fair. I am accustomed to the hotel front desk greeting me and asking to help me or offer assistance. They wouldn't even look up from their phones. Restaurants were mid. Wouldn't book here again.
Underwhelming, there was a lot of hype around this property. It fell short. Three stars are fair. I am accustomed to the hotel front desk greeting me and asking to help me or offer assistance. They wouldn't even look up from their phones. Restaurants were mid. Wouldn't book here again.
2
Tal
10 Feb 2025
·
Stayed 4 nights
Horrible service. Very polite but super indifferent staff and management. Out of 4 nights we had: 3 days with no hot water, and 2 days of construction in the room above us made it impossible to stay in the room or the Terence during the daytime. No way to order room service besides walking to the concierge desk since there was no reception/wifi in the rooms and the landline phone was broken…. And many other mishaps. ZERO HELP OR WILLINGNESS OF THE STAFF TO FIZ PROBLEMS. Wonderful hotel architecture, and horrible service. Definitely not what you would expect from an over 1000 usd a night hotel in Mexico.
Horrible service. Very polite but super indifferent staff and management. Out of 4 nights we had: 3 days with no hot water, and 2 days of construction in the room above us made it impossible to stay in the room or the Terence during the daytime. No way to order room service besides walking to the concierge desk since there was no reception/wifi in the rooms and the landline phone was broken…. And many other mishaps. ZERO HELP OR WILLINGNESS OF THE STAFF TO FIZ PROBLEMS. Wonderful hotel architecture, and horrible service. Definitely not what you would expect from an over 1000 usd a night hotel in Mexico.
6
Anthony
16 Oct 2024
·
Stayed 1 night
I found the place massively disappointing, service was awful, standard rooms are very dated now and need a refresh and we couldn’t even check in until 5pm but yet they send me several messages on check out day to ensure I was out by 11am even after saying I wanted an extra hour due to the 2 hour delay at check in! No lighting is an issue, means the girls can’t do their makeup and to be honest it’s just dangerous as you can’t see a think, I even knocked a candle over as they are not secured to anything and as the entire place is wood that’s not ideal. The prices are ridiculous, Kin Toh cheapest main course is £60 and I’ve had a better pasta in Wetherspoons! Overall I was just very disappointed which was a huge shame, visit the museum or bar for your Insta pics but don’t stay here or eat here
I found the place massively disappointing, service was awful, standard rooms are very dated now and need a refresh and we couldn’t even check in until 5pm but yet they send me several messages on check out day to ensure I was out by 11am even after saying I wanted an extra hour due to the 2 hour delay at check in! No lighting is an issue, means the girls can’t do their makeup and to be honest it’s just dangerous as you can’t see a think, I even knocked a candle over as they are not secured to anything and as the entire place is wood that’s not ideal. The prices are ridiculous, Kin Toh cheapest main course is £60 and I’ve had a better pasta in Wetherspoons! Overall I was just very disappointed which was a huge shame, visit the museum or bar for your Insta pics but don’t stay here or eat here
10
Ariagna
26 Jul 2025
·
Stayed 7 nights
I am so happy with the hotel and everyone there. I want to mention Elizabeth Bustamante, Erika and Doris (massage), Abdiel (Elixir). To Santos, Gilberto and Andre’s the chef (Kin Toh). To Isaias from Italik, truly amazing server. To the wine expert Carlos and the tour guide Sabino. To the Temazcal expert Victor. The atmosphere was amazing and very pleasant. The meal delicious. I recommend it. I feel very recharged.
I am so happy with the hotel and everyone there. I want to mention Elizabeth Bustamante, Erika and Doris (massage), Abdiel (Elixir). To Santos, Gilberto and Andre’s the chef (Kin Toh). To Isaias from Italik, truly amazing server. To the wine expert Carlos and the tour guide Sabino. To the Temazcal expert Victor. The atmosphere was amazing and very pleasant. The meal delicious. I recommend it. I feel very recharged.
6
Ally
19 Jun 2025
·
Stayed 2 nights
The guest service was really terrible. We had to wait for an hour a half for a room to be ready and we came 1 hour after check-in. It was 90 degrees and we had to sit and they did not even offer water. The room only had one light and the matches didn’t work. We could not see all week. Our bathroom faucet was glued together and looked so cheap and tacky. Our room did not look like the photos. Our deck had nails and staples sticking out everywhere. We could not be barefoot. They did not come and clean our room or do turn down service.
The guest service was really terrible. We had to wait for an hour a half for a room to be ready and we came 1 hour after check-in. It was 90 degrees and we had to sit and they did not even offer water. The room only had one light and the matches didn’t work. We could not see all week. Our bathroom faucet was glued together and looked so cheap and tacky. Our room did not look like the photos. Our deck had nails and staples sticking out everywhere. We could not be barefoot. They did not come and clean our room or do turn down service.
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AI-generated summary based on recent guest reviews
Location
Jungle and ocean setting with beach access and sunsets, but it’s not central—expect taxi rides to other areas—and uneven stairs/paths can challenge mobility. Some guests also report noise from nearby venues.
Related guest reviews
10
Mark
21 Jul 2025
·
Stayed 2 nights
It doesn’t have parking, only valet. So it takes like 3-5 minutes for them to bring your car when you want to go somewhere. It’s like 10-15 minutes drive to main restaurants and hotels. Mattress was uncomfortable, kinda of hard. The design and decoration of the hotel is very unique, 2 nights to experience it is enough. Room was cleaned, food was good, and the Mirador was spectacular!!
It doesn’t have parking, only valet. So it takes like 3-5 minutes for them to bring your car when you want to go somewhere. It’s like 10-15 minutes drive to main restaurants and hotels. Mattress was uncomfortable, kinda of hard. The design and decoration of the hotel is very unique, 2 nights to experience it is enough. Room was cleaned, food was good, and the Mirador was spectacular!!
10
Ge
5 Dec 2023
·
Stayed 3 nights
I liked the views and how the walkway has palm trees on each side. I didnt like how the resort was very expensive and there wasnt a lot of people so the walkways were kind of rough since there wouldnt be lots of people walking over it
I liked the views and how the walkway has palm trees on each side. I didnt like how the resort was very expensive and there wasnt a lot of people so the walkways were kind of rough since there wouldnt be lots of people walking over it
10
Melodie
16 Apr 2025
·
Stayed 4 nights
The property is beautiful and totally unique. It may be hard to get around if you have any kind of mobility issues. A lot of stairs and uneven surfaces.
The property is beautiful and totally unique. It may be hard to get around if you have any kind of mobility issues. A lot of stairs and uneven surfaces.
10
Juliana
31 Mar 2025
·
Stayed 1 night
solamente la playa no esta muy bonita
solamente la playa no esta muy bonita
4
Helen
6 Feb 2023
·
Stayed 2 nights
Disappointing service, activities, service and food. The staff did a horrible job explaining the ins and outs of the offerings at the property. Their QR codes didn’t work. The food was honestly terrible for the price. And they’ll charge you $300 for checking out at 1 instead of 11 - but they don’t let you know this ahead of time because it’s “in the fine print.” It’s also located so far away from everything - you have to take a taxi 20 minutes into th strip to get near the food restaurants ($25 each way). Good news, the azulik property is gorgeous and the sunset is nice
Disappointing service, activities, service and food. The staff did a horrible job explaining the ins and outs of the offerings at the property. Their QR codes didn’t work. The food was honestly terrible for the price. And they’ll charge you $300 for checking out at 1 instead of 11 - but they don’t let you know this ahead of time because it’s “in the fine print.” It’s also located so far away from everything - you have to take a taxi 20 minutes into th strip to get near the food restaurants ($25 each way). Good news, the azulik property is gorgeous and the sunset is nice
6
Sal
21 Jan 2025
·
Stayed 1 night
Breakfast at Exilik good. Beach club closes at 5pm and no towels available anymore. Sunset was at 6:30-7pm. Beach looks dirty and water too. Other area in Tulum are better off. Asian restaurant just expensive but not qualitatively interesting.
Breakfast at Exilik good. Beach club closes at 5pm and no towels available anymore. Sunset was at 6:30-7pm. Beach looks dirty and water too. Other area in Tulum are better off. Asian restaurant just expensive but not qualitatively interesting.
10
Arturo
21 May 2024
·
Stayed 2 nights
Muy bueno solo un detalle muy grande la calle principal horrible no tiene acera o banqueta para peatones si el gobierno no hace nada los dueños de los hoteles taxis y demás se deberían de unir y arreglar un poco ya que sus ganancias son muy altas porque está sobre valorado
Muy bueno solo un detalle muy grande la calle principal horrible no tiene acera o banqueta para peatones si el gobierno no hace nada los dueños de los hoteles taxis y demás se deberían de unir y arreglar un poco ya que sus ganancias son muy altas porque está sobre valorado
4
Alicia
15 Aug 2024
·
Stayed 2 nights
Azulik Tulum is a beautiful hotel, perfect for taking pictures. However, that's about it. The room was dirty and had stains on the curtains! It's a place to visit for a short while, snap some photos, and that's it. The waitstaff at the restaurants were very nice, but the beach area is small, and the water was full of seaweed and murky. Additionally, the hotel's location is not great, as it's not close to other beach clubs and restaurants. It's simply not worth staying overnight at this hotel. Make sure to read the reviews carefully before deciding to book.
Azulik Tulum is a beautiful hotel, perfect for taking pictures. However, that's about it. The room was dirty and had stains on the curtains! It's a place to visit for a short while, snap some photos, and that's it. The waitstaff at the restaurants were very nice, but the beach area is small, and the water was full of seaweed and murky. Additionally, the hotel's location is not great, as it's not close to other beach clubs and restaurants. It's simply not worth staying overnight at this hotel. Make sure to read the reviews carefully before deciding to book.
8
Meaghan
31 Jan 2024
·
Stayed 2 nights
This hotel is famous for a reason: it is spectacularly beautiful and truly a unique experience we will never forget. If this is on your bucket list, keep it on your bucket list. You will not be disappointed you went. Pros: - staff all incredible. Well staffed everywhere, and great security. Shout out to Carlos for the impromptu wine cellar tour! - Beach is gorgeous, clean, and pretty private. It’s separate from the main beach so much more quiet and feels very safe. More on beach below. - Exquisite property with each direction you look being more beautiful than the last. - Sunsets are a MUST! So stunning. Improvement suggestions: - add a few standard luxuries to rooms, such as bathrobes, clothing hangers and space to unpack (can be as simple as a few posts to hang dresses and some shelves for clothing) - Unfortunately some service issues we weren’t expecting, including the check in desk not asking if we want to use a credit card for the stay. Missed a cool experience we were looking forward to bc we couldn’t leave the beach without getting our credit card from our room. No option to charge to the room without opening a credit which reception missed upon checkin. - Beach is semi private and should be totally private for this price. Non-Guests kept hanging at our beach which made the space feel less safe to leave belongings while swimming. - Better pillows please. - Housekeeping missed our room for turndown so it was pitch black coming back and we had to call for help.
This hotel is famous for a reason: it is spectacularly beautiful and truly a unique experience we will never forget. If this is on your bucket list, keep it on your bucket list. You will not be disappointed you went. Pros: - staff all incredible. Well staffed everywhere, and great security. Shout out to Carlos for the impromptu wine cellar tour! - Beach is gorgeous, clean, and pretty private. It’s separate from the main beach so much more quiet and feels very safe. More on beach below. - Exquisite property with each direction you look being more beautiful than the last. - Sunsets are a MUST! So stunning. Improvement suggestions: - add a few standard luxuries to rooms, such as bathrobes, clothing hangers and space to unpack (can be as simple as a few posts to hang dresses and some shelves for clothing) - Unfortunately some service issues we weren’t expecting, including the check in desk not asking if we want to use a credit card for the stay. Missed a cool experience we were looking forward to bc we couldn’t leave the beach without getting our credit card from our room. No option to charge to the room without opening a credit which reception missed upon checkin. - Beach is semi private and should be totally private for this price. Non-Guests kept hanging at our beach which made the space feel less safe to leave belongings while swimming. - Better pillows please. - Housekeeping missed our room for turndown so it was pitch black coming back and we had to call for help.
2
Krystal
2 Jan 2024
·
Stayed 3 nights
We paid a lot of money to stay here. We went to celebrate our baby moon since the hotel boasted relaxation. The staff was excellent. However, everything is very dark. No lights and lots of stairs to walk up, had to use phone light to see things in room even with the candles. The worst part was that next door there is a hotel/club that blares music all night. It was so loud that we didn’t sleep for two nights. As I mentioned, I was very pregnant during the stay and I expressed my concerns to staff and even though they had an open (upgraded) room, they chose not to offer it to a paying customer and instead left it vacant. Tulum itself was lovely but we will not spend our money here again. I recommend staying elsewhere and just making a reservation or visiting the bar and restaurant. Save your money
We paid a lot of money to stay here. We went to celebrate our baby moon since the hotel boasted relaxation. The staff was excellent. However, everything is very dark. No lights and lots of stairs to walk up, had to use phone light to see things in room even with the candles. The worst part was that next door there is a hotel/club that blares music all night. It was so loud that we didn’t sleep for two nights. As I mentioned, I was very pregnant during the stay and I expressed my concerns to staff and even though they had an open (upgraded) room, they chose not to offer it to a paying customer and instead left it vacant. Tulum itself was lovely but we will not spend our money here again. I recommend staying elsewhere and just making a reservation or visiting the bar and restaurant. Save your money
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AI-generated summary based on recent guest reviews
Dining
Food is often praised as delicious and memorable, but prices for meals and drinks are very high and restaurant service can be inconsistent.
Related guest reviews
10
Mateo
31 Dec 2024
·
Stayed 2 nights
Gorgeous eco-high end hotel! Amazing restaurants. Great service! The room (No.1) was beautiful & peaceful… loved our stay!
Gorgeous eco-high end hotel! Amazing restaurants. Great service! The room (No.1) was beautiful & peaceful… loved our stay!
8
Charles
27 Jan 2024
·
Stayed 3 nights
Azulik is a beautiful and unique place to stay. The design and construction blew my mind and were so well thought out. The restaurants and roof top patios are a must. Our stay was well worth the high price of the room, but I would only do 2-3 nights max. We missed little comforts which would become bothersome after a few days. No lights and no shower was fun but got old fast. The excessive prices on everything else was beyond ridiculous. The only option for a cup of coffee is the restaurant or room service at $10/cup. A bottle of corona on the beach, also $10. A small margarita, $30. The food in the restaurant, while delicious, seemed to have an extra zero on the end of everything. The experience was amazing but I wouldn’t go back.
Azulik is a beautiful and unique place to stay. The design and construction blew my mind and were so well thought out. The restaurants and roof top patios are a must. Our stay was well worth the high price of the room, but I would only do 2-3 nights max. We missed little comforts which would become bothersome after a few days. No lights and no shower was fun but got old fast. The excessive prices on everything else was beyond ridiculous. The only option for a cup of coffee is the restaurant or room service at $10/cup. A bottle of corona on the beach, also $10. A small margarita, $30. The food in the restaurant, while delicious, seemed to have an extra zero on the end of everything. The experience was amazing but I wouldn’t go back.
8
Benjamin
25 Sept 2025
·
Stayed 3 nights
The spa was so incredible. Most of the staff was great though communication only via WhatsApp and not having a phone in the room wasn't. No cell signal and weak wifi. The food was amazing but really expensive for drinks.
The spa was so incredible. Most of the staff was great though communication only via WhatsApp and not having a phone in the room wasn't. No cell signal and weak wifi. The food was amazing but really expensive for drinks.
8
Shannon
19 Feb 2025
·
Stayed 2 nights
The stay was nice, it’s a very special property. The service and dining experiences were not as good as I would expect with the cost of the hotel.
The stay was nice, it’s a very special property. The service and dining experiences were not as good as I would expect with the cost of the hotel.
4
Helen
6 Feb 2023
·
Stayed 2 nights
Disappointing service, activities, service and food. The staff did a horrible job explaining the ins and outs of the offerings at the property. Their QR codes didn’t work. The food was honestly terrible for the price. And they’ll charge you $300 for checking out at 1 instead of 11 - but they don’t let you know this ahead of time because it’s “in the fine print.” It’s also located so far away from everything - you have to take a taxi 20 minutes into th strip to get near the food restaurants ($25 each way). Good news, the azulik property is gorgeous and the sunset is nice
Disappointing service, activities, service and food. The staff did a horrible job explaining the ins and outs of the offerings at the property. Their QR codes didn’t work. The food was honestly terrible for the price. And they’ll charge you $300 for checking out at 1 instead of 11 - but they don’t let you know this ahead of time because it’s “in the fine print.” It’s also located so far away from everything - you have to take a taxi 20 minutes into th strip to get near the food restaurants ($25 each way). Good news, the azulik property is gorgeous and the sunset is nice
6
Sal
21 Jan 2025
·
Stayed 1 night
Breakfast at Exilik good. Beach club closes at 5pm and no towels available anymore. Sunset was at 6:30-7pm. Beach looks dirty and water too. Other area in Tulum are better off. Asian restaurant just expensive but not qualitatively interesting.
Breakfast at Exilik good. Beach club closes at 5pm and no towels available anymore. Sunset was at 6:30-7pm. Beach looks dirty and water too. Other area in Tulum are better off. Asian restaurant just expensive but not qualitatively interesting.
6
Michael
9 Jul 2025
·
Stayed 5 nights
Underwhelming, there was a lot of hype around this property. It fell short. Three stars are fair. I am accustomed to the hotel front desk greeting me and asking to help me or offer assistance. They wouldn't even look up from their phones. Restaurants were mid. Wouldn't book here again.
Underwhelming, there was a lot of hype around this property. It fell short. Three stars are fair. I am accustomed to the hotel front desk greeting me and asking to help me or offer assistance. They wouldn't even look up from their phones. Restaurants were mid. Wouldn't book here again.
10
Vanessa
28 Jul 2025
·
Stayed 2 nights
Excellent restaurants on site
Excellent restaurants on site
10
Ariagna
26 Jul 2025
·
Stayed 7 nights
I am so happy with the hotel and everyone there. I want to mention Elizabeth Bustamante, Erika and Doris (massage), Abdiel (Elixir). To Santos, Gilberto and Andre’s the chef (Kin Toh). To Isaias from Italik, truly amazing server. To the wine expert Carlos and the tour guide Sabino. To the Temazcal expert Victor. The atmosphere was amazing and very pleasant. The meal delicious. I recommend it. I feel very recharged.
I am so happy with the hotel and everyone there. I want to mention Elizabeth Bustamante, Erika and Doris (massage), Abdiel (Elixir). To Santos, Gilberto and Andre’s the chef (Kin Toh). To Isaias from Italik, truly amazing server. To the wine expert Carlos and the tour guide Sabino. To the Temazcal expert Victor. The atmosphere was amazing and very pleasant. The meal delicious. I recommend it. I feel very recharged.
8
ELLERY
20 Jun 2025
·
Stayed 3 nights
This hotel is Over price!! No pool!! The staff is amazing!!
This hotel is Over price!! No pool!! The staff is amazing!!
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AI-generated summary based on recent guest reviews
10
Kerem
3 Aug 2026
·
Stayed 4 nights
Details in Architecture, care to Nature, rooms location and privacy, foods in the hotel, attendance of staff from cleaning to waiters to concierge is all amazing. It is unique spot, may be hard to survive for 5 star only guests but its fantastic for nature lovers!!!
Details in Architecture, care to Nature, rooms location and privacy, foods in the hotel, attendance of staff from cleaning to waiters to concierge is all amazing. It is unique spot, may be hard to survive for 5 star only guests but its fantastic for nature lovers!!!
10
mike
21 Jul 2026
·
Stayed 1 night
What you see on pictures is what to expect Although we were there in slow season Felt like it was the pandemic again It was nice but only for one night
What you see on pictures is what to expect Although we were there in slow season Felt like it was the pandemic again It was nice but only for one night
10
Nermin
26 Jun 2026
·
Stayed 2 nights
Amazing place, love it :)
Amazing place, love it :)
4
Yordanka
27 May 2026
·
Stayed 3 nights
go but just 2 nights
go but just 2 nights
10
yiqun
26 May 2026
·
Stayed 1 night
We booked a sea villa for 1 night. The view from the terrace and the hotel vibe is amazing. I know before that there is no lights but its not that much dim. Bed is comfortable. The only thing i probably cant take more than one night is the water is from sea so its a little bit salty and sticky on your skin after shower. And the hotel food is a little bit overpriced. Breakfast not included. Otherwise everything else is amazing.
We booked a sea villa for 1 night. The view from the terrace and the hotel vibe is amazing. I know before that there is no lights but its not that much dim. Bed is comfortable. The only thing i probably cant take more than one night is the water is from sea so its a little bit salty and sticky on your skin after shower. And the hotel food is a little bit overpriced. Breakfast not included. Otherwise everything else is amazing.
FAQs about Azulik - Adults Only
Is parking available at the property?
Yes, parking is available at the property, including both self-parking and secured parking options. Valet parking is also offered for guests.
What type of breakfast is offered and what are the serving hours?
A buffet breakfast is available for a fee of approximately USD 53 per person. Breakfast is served on weekdays from 7:30 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM.
Does the property allow pets?
No pets are allowed at this property, including service animals.
What are the standard check-in and check-out times?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM. Early check-in and late check-out are available for a fee, subject to availability.
Are airport shuttle services available?
Yes, airport shuttle services are available for a surcharge of USD 600 per vehicle for a roundtrip, accommodating a maximum of two passengers. Guests must contact the property with arrival details to arrange the transfer.
What accessibility features does the property offer for guests with disabilities?
The property is not wheelchair accessible and features upper floors accessible only by stairs. There are well-lit paths to the entrance, but no specific wheelchair-accessible facilities are mentioned.
What is the location of the property in relation to key landmarks?
The property is located in Tulum's Zona Hotelera, just steps from SFER IK and 11 minutes by foot from Tulum National Park. It is approximately 4.2 miles from Tulum Mayan Ruins and 4.9 miles from Gran Cenote.
What are the policies for guests staying with children?
Guests under 18 years old are not permitted at this adults-only property.
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Instant AI responses are based on hotel information
Considering this hotel for your Tulum trip?
What are the usual room rates like at Azulik - Adults Only in Tulum?
Over the next 60–90 days, room rates at Azulik - Adults Only in Tulum typically land around US$244 a night for two guests, ranging from US$203 to US$288.
When is the least crowded time to visit Azulik - Adults Only in Tulum?
Demand drops sharply after spring, with July the quietest month to visit Azulik - Adults Only in Tulum and January the busiest, so plan early autumn or midsummer if you prefer fewer crowds.
Which month is cheapest to stay at Azulik - Adults Only in Tulum?
September is the cheapest month to stay at Azulik - Adults Only in Tulum, averaging US$212 a night; January is the priciest at US$574, though July is the quietest month for crowds.
What nearby attractions and experiences can I expect at Azulik - Adults Only in Tulum?
Azulik - Adults Only in Tulum sits in Quintana Roo steps from Tulum Beach and the Tulum Mayan Ruins, with Playa Paraiso and the Ven a la Luz sculpture also nearby. The property caters mainly to couples and groups and emphasizes beachside and spa/relaxation experiences.
How do Azulik - Adults Only's rates compare with other hotels in Tulum?
Azulik - Adults Only in Tulum is cheaper than 4 of 14 comparable hotels nearby, with a typical median of US$285 a night versus about US$228 for peers.
How does the nightly price at Azulik - Adults Only in Tulum compare to recent weeks?
The current price at Azulik - Adults Only in Tulum is US$239 per night for 2 guests, which is high for this hotel: about 15% above its US$211 average over the last 60 days. Most nights over that period fell between US$140 and US$393.
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-16: 364.1433023681641USD
- 2026-09-17: 247.55776247024536USD
- 2026-09-18: 247.4832084579468USD
- 2026-09-19: 229.9027523880005USD
- 2026-09-20: 247.55776247024536USD
- 2026-09-21: 206.01954880523684USD
- 2026-09-22: 205.9110365524292USD
- 2026-09-23: 206.01954880523684USD
- 2026-09-24: 247.45826955413818USD
- 2026-09-25: 287.0061520385742USD
- 2026-09-26: 278.9756673927307USD
- 2026-09-27: 254.8724620475769USD
- 2026-09-28: 212.51175492858889USD
- 2026-09-29: 212.51175492858889USD
- 2026-09-30: 212.51175492858889USD
- 2026-10-01: 292.9594221458435USD
- 2026-10-02: 329.29100916290287USD
- 2026-10-03: 328.70760694122316USD
- 2026-10-04: 293.4736469306946USD
- 2026-10-05: 243.2988842201233USD
- 2026-10-06: 243.2988842201233USD
- 2026-10-07: 244.298226726532USD
- 2026-10-08: 284.00194233322145USD
- 2026-10-09: 330.69918156433107USD
- 2026-10-10: 329.29100916290287USD
- 2026-10-11: 293.4736469306946USD
- 2026-10-12: 243.7272939567566USD
- 2026-10-13: 243.2988842201233USD
- 2026-10-14: 243.7272939567566USD
- 2026-10-15: 293.29602729415893USD
- 2026-10-16: 328.71475235748295USD
- 2026-10-17: 319.6800390014649USD
- 2026-10-18: 293.4736469306946USD
- 2026-10-19: 244.298226726532USD
- 2026-10-20: 243.2988842201233USD
- 2026-10-21: 243.7272939567566USD
- 2026-10-22: 293.4736469306946USD
- 2026-10-23: 328.71475235748295USD
- 2026-10-24: 329.29100916290287USD
- 2026-10-25: 292.9594221458435USD
- 2026-10-26: 243.2988842201233USD
- 2026-10-27: 244.72222311782838USD
- 2026-10-28: 244.298226726532USD
- 2026-10-29: 293.4736469306946USD
- 2026-10-30: 330.69918156433107USD
- 2026-10-31: 328.71475235748295USD
- 2026-11-01: 292.4787177696228USD
- 2026-11-02: 257.20410944747925USD
- 2026-11-03: 256.6613380241394USD
- 2026-11-04: 256.6613380241394USD
- 2026-11-05: 307.4026376724243USD
- 2026-11-06: 347.1996990356445USD
- 2026-11-07: 346.2047698745728USD
- 2026-11-08: 307.85689700317386USD
- 2026-11-09: 257.6562671852112USD
- 2026-11-10: 256.21191235733033USD
- 2026-11-11: 257.20410944747925USD
- 2026-11-12: 307.85689700317386USD
- 2026-11-13: 346.2047698745728USD
- 2026-11-14: 346.2047698745728USD
- 2026-11-15: 308.39753180694584USD
- 2026-11-16: 257.20410944747925USD
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email within 7 days before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Minimum Spring Break check-in age is 18 years old
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Clothing is optional at this property.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Guests under 18 years old are not permitted at this adults-only property.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Fee for buffet breakfast: approximately USD 53 per person
- Airport shuttle fee: USD 600 per vehicle (roundtrip, maximum occupancy 2)
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Airport shuttle
Restaurant
Room service
Valet parking
Tour desk
General
Room service
Restaurant
Non-smoking rooms
Sauna
Steam room
Massage
Spa & wellness centre
Breakfast in the room
Adults only
Beach Sun Loungers
Snack Bar/Deli
Parking
Parking
Airport shuttle
Valet parking
Free parking
Parking Onsite
Services
Tour desk
Housekeeping
Banquet facilities
Safe-deposit box
Luggage storage
Designated smoking area
24-Hour Front Desk
Concierge Services
Activities
Private beach
Garden
Beach (nearby)
Outdoor Furniture
Terrace
Fitness Center (nearby)
Internet
Free wi-fi