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Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive - Image 1
Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive - Room
Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive - Room
Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive - View from room
Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive - Pool

Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive

Amenities

  • Parking

  • Airport shuttle

  • Restaurant

  • Swimming pool

  • Room Service

  • Valet Parking

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Property description

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional features at this property include complimentary wireless internet access and concierge services. Getting to the surf and sand is a breeze ...
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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

Across recent reviews, Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive is praised for striking design, tranquil atmosphere, many pools, and friendly staff, while recurring critiques target food consistency, service reliability, and the off-site beach shuttle.

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Facilities

Good

Cleanliness

Mixed

Rooms

Modern

Service

Mixed

Location

Quiet

Dining

Inconsistent

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10

Gabriel

IAN-logo

12 Apr 2026

·

Stayed 3 nights

Very nice
Very nice
2

Ryan

IAN-logo

24 Mar 2026

·

Stayed 4 nights

It’s a trap. Nice resort, but some of the staff were very rude. I’d much rather have to pay for my food and drink in exchange for a pleasant server. The steak house was the worst steak I’ve had in Mexico, tasted like soot/gas, couldn’t even eat it. The Grotto is the only place with ok food and great service. Great for people who don’t want a Mexican experience. Zero authenticity. They try to sell you everything under the sun- friends fell for their ‘free breakfast’ at their sister resort- it was a 4 hour nightmare, pushing there Hyatt membership on them? They asked to leave 6 times, after saying no to 6 different sales staff, they begged to go back to the resort amd were finally brought back.
It’s a trap. Nice resort, but some of the staff were very rude. I’d much rather have to pay for my food and drink in exchange for a pleasant server. The steak house was the worst steak I’ve had in Mexico, tasted like soot/gas, couldn’t even eat it. The Grotto is the only place with ok food and great service. Great for people who don’t want a Mexican experience. Zero authenticity. They try to sell you everything under the sun- friends fell for their ‘free breakfast’ at their sister resort- it was a 4 hour nightmare, pushing there Hyatt membership on them? They asked to leave 6 times, after saying no to 6 different sales staff, they begged to go back to the resort amd were finally brought back.
10

Cynthia

IAN-logo

17 Mar 2026

·

Stayed 4 nights

The room was clean and the staff was very friendly. I didn't get a chance to use the laundry service.
The room was clean and the staff was very friendly. I didn't get a chance to use the laundry service.
10

Mike

IAN-logo

4 Mar 2026

·

Stayed 5 nights

Room had a forest view over the Zen pool. Also had a bathtub on the balcony. Wife loved it!
Room had a forest view over the Zen pool. Also had a bathtub on the balcony. Wife loved it!
10

ALASDAIR

IAN-logo

13 Feb 2026

·

Stayed 7 nights

We had a fantastic stay at Secrets Tulum Resort. The resort was spotless, and the cleaning staff did an exceptional job throughout our visit. Frida, our wonderful concierge, truly made our stay extra special — she went above and beyond to ensure we had an amazing time. Every staff member we encountered was incredibly friendly and welcoming. The amenities were excellent, especially the gym and the variety of pools. We also really appreciated the shuttle service to the sister beach resort, which gave us the opportunity to enjoy the beach as well. We would highly recommend Secrets Tulum Resort.
We had a fantastic stay at Secrets Tulum Resort. The resort was spotless, and the cleaning staff did an exceptional job throughout our visit. Frida, our wonderful concierge, truly made our stay extra special — she went above and beyond to ensure we had an amazing time. Every staff member we encountered was incredibly friendly and welcoming. The amenities were excellent, especially the gym and the variety of pools. We also really appreciated the shuttle service to the sister beach resort, which gave us the opportunity to enjoy the beach as well. We would highly recommend Secrets Tulum Resort.
Calle Itzimina esq. Av Kukulkan,mz 001, lote 007, reg 014, Zama, Tulum, Tulum, Quintana Roo, Mexico

Location

Located in Tulum (Zama), Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive is within a 10-minute drive of Tulum Beach and Tulum Mayan Ruins. This all-inclusive property is 3.2 mi (5.2 km) from Playa Paraiso and 6.2 mi (9.9 km) from Sian Ka'an Biosphere Reserve.

Hunab Lifestyle Center(0.8 Miles)

Jaguar Park(0.8 Miles)

Acceso al Parque Jaguar(1.3 Miles)

Dos Aguas Park(1.4 Miles)

Jaguar Viewpoint Tulum(1.4 Miles)

Hospital de Tulum(1.7 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 15:00 to 23:30

Before 12:30

Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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FAQs

Yes, free valet parking is available on-site, but parking is limited.

A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.

Yes, the property allows pets in specific rooms only, with a pet fee of USD 65 per pet, per day. Service animals are exempt from fees.

Check-in is from 3:00 PM to 11:30 PM, and check-out is at 12:30 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.

Yes, airport shuttle services are available. Guests can arrange the transfer by contacting the property directly.

The property features step-free entrances, wheelchair-accessible facilities, and elevators. Accessible rooms and bathrooms are available, ensuring comfort for all guests.

The property is located in Tulum (Zama), within a 10-minute drive of Tulum Beach and Tulum Mayan Ruins. It is approximately 3.2 miles from Playa Paraiso and 6.2 miles from Sian Ka'an Biosphere Reserve.

Yes, the property features an outdoor swimming pool. Pool access is available from 8:00 AM to 6:00 PM, and the pool is seasonal.

Children are not permitted at this adults-only property, and guests must be at least 18 years old to stay.

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