Atria Inn & Suites

The hotel is under new ownership and is being renovated. The floors in our room were vinyl, which I find much better than carpet. The bed was comfortable. Cable television worked great. Small refrigerator and microwave worked great. The bath area was nice. The tub could be replaced, but functional. They are still doing renovations and they said it will soon be replaced. I wanted a hotel close to the hospitals and this one is approximately 3 miles which was great for us. Property is in a safe area and quiet. Hard to beat for the price and location.

Exterior property was spotless

Easy to get to parking is a breeze check in fast I enjoyed my stay👍

It was close to many food options, quiet, and easy parking.

The property appeared to be undergoing construction when we were there It is otherwise a good stay for us the price was good

It was convienant literally down the street from my daughter... also where i used to reside close to a convienant store right next door to the WaterHole sports bar for if you want a drink can literally walk.The motels a little outdated but has a comfy feel to it. Has a few roach bugs but didnt see those till my second night there didnt make a big deal cause being i reside and resided there im well aware of the city of San Antonio's roach infestation so their not the only hotel w roaches..the price was good especially for 2 nights... the lady and Raj i guess the GM were really nice ppl..thank you for the prompt and kind service..

Property needed some drastic lawn care.

This was a very decent property once, hence the traditionally high ratings. The rooms are large and the neighborhood decent. There seems to be no avoidable maintenance made at this building ever. In two of the three rooms we rented, the lights didn't work, on one the door handle came right off, and my microwave stopped working. The ceiling lights have been removed but the opens shells are still there. The shower is uncontrollably hot before 6am and steady cold after 9am. All dealings with the management are through a small crack armored glass window that make communication virtually impossible. The vending machines are still labeled but have long been removed. But by far the worst are the guests staying there - every night they shouted and screamed on the walkways in front of the property. Every night and all night long. And with management holed up in their mini-fortress no one could address the issue. Despite the good price, the large rooms, and the decent location, I would not stay there anymore.

I booked this property because I wanted a less expensive place to spend two nights. Based on prior reviews, the Atria Inn had an 8.4 (very good) rating; therefore, I thought it would be a good choice. Frankly, I do not understand how this place received such a good rating and I am suspicious about the prior reviews. I travel domestically and internationally about 75-90 nights a year. This experience started badly when I arrived about 12:00 pm (before the 3:00 check-in time) and was told that the room was clean and ready; however, if I wanted an early check-in, that I would need to pay extra for the privilege. That told me that the owners here were “all about the money”. I have never, ever, encountered an early check-in fee. Hotels typically appreciate guests and try to accommodate them. This place reflects the fact that it is “all about the money”. Everything is “low end” (towels, soap, shampoo, no tissues, etc. There is deferred maintenance apparent everywhere ( the bathtub is ugly from pealing paint, there is a large crack under the door (about which I would have been especially uncomfortable had I been on the first floor; think mice, rats, snakes, spiders, lizards, etc), the outside had almost no landscaping, there was some trash in easy to reach spots; however, no one cared enough to pick it up. The room had a king bed, but only two (2) regular size pillows. There was a one cup coffee maker; however, no coffee “cartridges” were provided. The bed & linens were clean.

No iron, no breakfast, no pool

Everything was great and really clean loved it

Poor physical condition. Bathtub enamel peeling badly, smoke alarm didn\'t work, ants in our son\'s room, electrical socket by desk didn\'t work, gaps around door, coffee maker with no carafe, Sharpie and crayon drawings on our son\'s walls, no plug in bathtub (had to jerryrig a styrofoam cup as a stopper to take a bath!), housekeeping "only if you ask for it." New owners, so hope they can get the place up to snuff.

Worst hotel I’ve been in. Loud and dirty. AC had dust coming out of it. Bed was itchy with bed bugs. Tv didn’t work. No shower head in the shower. Only thing good was it was slightly cheap

Dirty sheets and shower, lots of the furniture had lots of splatter marks all around, TV broke (stopped working our first of 2 night stay).

I had no shower curtain the hand towel was dirty with make up like it was not washed.

Property was horrible smelled like somebody smoked crack in the room. Cigarette burns on the sheets. Hair all over the restroom. Disgusting! Never again.

Clean room, friendly staff. Room is dated, worn, and very basic. I had no toilet paper in the room. The paint on the bathtub is pealing. The comforter has several cigarette burns in it. It’s a good, cheap, clean hotel room for a working person, but not some place you’d want to take your wife and kids to.

Weird smell in the check in and when we came in the room but we were so tired. Found some bugs when we opened the sofa bed.

The shower was discussing. It looked like it had mud backed up in it with cracking paint chips you would stand on all on the shower floor. The bed was like sleeping on Jello, extremely mushy. The overall condition was like a fish cabin on the beach shore. Parking lot in front of my door was covered in cig butts. The AC and TV did work fine.

The staff at this property are very kind. They have someone on staff 24 hrs a day and never hassle me before check out time. The property and furniture are a bit dated but it’s clean and has reasonable pricing. The best part…No bugs at all. This is my short notice, go to spot and they haven’t disappointed me yet.

Cheapest option in the area, so maybe not bad considering the cost. But the furniture is old/dated. The bed sheets & pillowcases had a couple stains. Most of the electrical outlets didnt work because they had no power and/or they were loose so the charge blocks just fell out. The place smelled like mildew. If you are okay with all that then this is a decent choice if you want to save money.

Th Electrical outlets could stand some improvements other wise the comfort and convenience was very satisfactory. Have recomended to others.

For the price well worth the stay. Walls are thin and tubs are old but the area is very quiet

This was one of the worse experiences of my hotel life. The staff doesn't speak English. The TV in our room dint work & they refused to give us another room. The A/C went out. All in all. Terrible experience.

Overall not a bad stay. The knob on the inside of the room would come off. But overall I got what I paid for and what I needed. I would recommend the TVs get an upgrade to something more recent to be able to connect the latest video games consoles and laptops to. Yes they have HDMI inputs, the TVs are so old they don’t pick up the latest in 2025.

The paint was chipped, the door's locks didn't feel secure and the bathtub was awful other than those few things it was okay

A lot of noisy people in that hotel

The room was bigger than I expected. Slightly dated, but clean and comfortable. It included a desk with a lamp and chair. There was a good-sized couch, coffee table, refrigerator and microwave. The AC and shower worked great. The lamp between the two beds had USB ports (very convenient) and the beds were comfortable. The staff was kind and accommodating. I checked in late and left early with no problems. Overall, I enjoyed my stay here and will likely book again in the future.

This was a very decent property once, hence the traditionally high ratings. The rooms are large and the neighborhood decent. There seems to be no avoidable maintenance made at this building ever. In two of the three rooms we rented, the lights didn't work, on one the door handle came right off, and my microwave stopped working. The ceiling lights have been removed but the opens shells are still there. The shower is uncontrollably hot before 6am and steady cold after 9am. All dealings with the management are through a small crack armored glass window that make communication virtually impossible. The vending machines are still labeled but have long been removed. But by far the worst are the guests staying there - every night they shouted and screamed on the walkways in front of the property. Every night and all night long. And with management holed up in their mini-fortress no one could address the issue. Despite the good price, the large rooms, and the decent location, I would not stay there anymore.

The stay was about as expected for a money friendly option. Don't expect perfect rooms, but no major issues arose during my stay. Only thing of note was the lack of a main room light source (needed to use lamps that were present for light bathroom/sink lights). Shower also needs a little bit of time to reach a good temperature (otherwise it would be too hot).

Worst experience at a hotel ever! The surface of the tub was coming off. The sealant for the sink applied incorrectly. There was a hole in the curtain so someone could look in the room at us! The sealant on the back of the sink counter dripping down. When you walk into the bathroom area the tile was sticking up and could cause an injury if someone hit their foot or toe on it. The smoke detector was missing! The towel that you used for the bathroom floor had holes eaten almost through them. The person that checked me in was not friendly at all. When I checked out the person I spoke to about ALL the problems said “The room was clean wasn’t it?”

Well this will be my second review of this hotel. I left early today around 2:00 a.m. because when I was going out to walk my friends to their car, there was a man with a trach in his throat and he charged at us and started spitting at us trying to hit us. I continued to call the front desk terrified because my children are in the room. Front desk asked me what they were supposed to do. I asked you I called the police or do you. Can you please send security to find out if everything's okay outside. I'm afraid to go outside. They can tell you tell me well. I guess I'll call the cops but I don't know why I should because all the traffic is because the only people that went through my room were my family members. I went to the hotel to have a wonderful evening and spend it with some friends and family. All I ended up doing is getting very aggravated and made to feel like I was a problem by the front desk. They would not use my itinerary three different times so I had to cancel my reservations and go through virtual calls that lasted hours because no one wanted to cancel my reservation without a fee. I would have never go to this hotel again. They don't even want to keep you safe. I don't understand why no one want to call the police if someone was spitting or attacking their guest. Beware they don't care about their clients or their safety or the safety of their children?

The staff was very friendly.

The room was bigger than I expected. Slightly dated, but clean and comfortable. It included a desk with a lamp and chair. There was a good-sized couch, coffee table, refrigerator and microwave. The AC and shower worked great. The lamp between the two beds had USB ports (very convenient) and the beds were comfortable. The staff was kind and accommodating. I checked in late and left early with no problems. Overall, I enjoyed my stay here and will likely book again in the future.

Staff was friendly. Room was clean! Bed was awesome.

This was a very decent property once, hence the traditionally high ratings. The rooms are large and the neighborhood decent. There seems to be no avoidable maintenance made at this building ever. In two of the three rooms we rented, the lights didn't work, on one the door handle came right off, and my microwave stopped working. The ceiling lights have been removed but the opens shells are still there. The shower is uncontrollably hot before 6am and steady cold after 9am. All dealings with the management are through a small crack armored glass window that make communication virtually impossible. The vending machines are still labeled but have long been removed. But by far the worst are the guests staying there - every night they shouted and screamed on the walkways in front of the property. Every night and all night long. And with management holed up in their mini-fortress no one could address the issue. Despite the good price, the large rooms, and the decent location, I would not stay there anymore.

Nice and helpful staff

I booked this property because I wanted a less expensive place to spend two nights. Based on prior reviews, the Atria Inn had an 8.4 (very good) rating; therefore, I thought it would be a good choice. Frankly, I do not understand how this place received such a good rating and I am suspicious about the prior reviews. I travel domestically and internationally about 75-90 nights a year. This experience started badly when I arrived about 12:00 pm (before the 3:00 check-in time) and was told that the room was clean and ready; however, if I wanted an early check-in, that I would need to pay extra for the privilege. That told me that the owners here were “all about the money”. I have never, ever, encountered an early check-in fee. Hotels typically appreciate guests and try to accommodate them. This place reflects the fact that it is “all about the money”. Everything is “low end” (towels, soap, shampoo, no tissues, etc. There is deferred maintenance apparent everywhere ( the bathtub is ugly from pealing paint, there is a large crack under the door (about which I would have been especially uncomfortable had I been on the first floor; think mice, rats, snakes, spiders, lizards, etc), the outside had almost no landscaping, there was some trash in easy to reach spots; however, no one cared enough to pick it up. The room had a king bed, but only two (2) regular size pillows. There was a one cup coffee maker; however, no coffee “cartridges” were provided. The bed & linens were clean.

Gentleman at front desk was very helpful and friendly

The staff at this property are very kind. They have someone on staff 24 hrs a day and never hassle me before check out time. The property and furniture are a bit dated but it’s clean and has reasonable pricing. The best part…No bugs at all. This is my short notice, go to spot and they haven’t disappointed me yet.

The hotel is under new ownership and is being renovated. The floors in our room were vinyl, which I find much better than carpet. The bed was comfortable. Cable television worked great. Small refrigerator and microwave worked great. The bath area was nice. The tub could be replaced, but functional. They are still doing renovations and they said it will soon be replaced. I wanted a hotel close to the hospitals and this one is approximately 3 miles which was great for us. Property is in a safe area and quiet. Hard to beat for the price and location.

Thank you again for the service, whenever I go to San Antonio I will stay at that hotel, it is very central and the treatment of everyone is super friendly, thank you very much

Fantastic price for a property In a good location. Quiet. Comfortable.

It was a good and quite place.

Excellent price, area is quite, close to Mays Clinic.

It’s neat and convenient!

It was close to many food options, quiet, and easy parking.

The Atria Inn & Suites offers a clean, large suite with all the amenities to make your stay comfortable. It’s somewhat dated but for the price, it’s a deal. The front desk staff are wonderful. Always super nice and accommodating. The location was perfect for my needs and above all, no roaches. I enjoyed my stay there very much.

It was convienant literally down the street from my daughter... also where i used to reside close to a convienant store right next door to the WaterHole sports bar for if you want a drink can literally walk.The motels a little outdated but has a comfy feel to it. Has a few roach bugs but didnt see those till my second night there didnt make a big deal cause being i reside and resided there im well aware of the city of San Antonio's roach infestation so their not the only hotel w roaches..the price was good especially for 2 nights... the lady and Raj i guess the GM were really nice ppl..thank you for the prompt and kind service..

Awesome deal & good location

It was close to many food options, quiet, and easy parking.

Room was very clean and appeared that regular maintenence nce was done. The power outlet options were a little challenging to use. The website needs to update the info regarding having breakfast as this place does not and that is definitely something we take into consideration when choosing lodging.

It was convienant literally down the street from my daughter... also where i used to reside close to a convienant store right next door to the WaterHole sports bar for if you want a drink can literally walk.The motels a little outdated but has a comfy feel to it. Has a few roach bugs but didnt see those till my second night there didnt make a big deal cause being i reside and resided there im well aware of the city of San Antonio's roach infestation so their not the only hotel w roaches..the price was good especially for 2 nights... the lady and Raj i guess the GM were really nice ppl..thank you for the prompt and kind service..

Most of my room was clean, but the bathtub needs repair or replacement. Much of the ceramic was missing, and after taking a shower, additional pieces of ceramic cracked off and clogged the drain. The pipes were also odd; the bathtub faucet only produced hot water no matter the setting, but the showerhead produced only cold water! I had to go back and forth between the two settings to finish my shower. The sink also produced only hot or warm water, no cold. If the bathtub and sink were fixed, I would rate this hotel much higher. There were also no restaurants in easy walking distance to grab a quick breakfast, so be prepared to drive a mile or more for food.

I booked this property because I wanted a less expensive place to spend two nights. Based on prior reviews, the Atria Inn had an 8.4 (very good) rating; therefore, I thought it would be a good choice. Frankly, I do not understand how this place received such a good rating and I am suspicious about the prior reviews. I travel domestically and internationally about 75-90 nights a year. This experience started badly when I arrived about 12:00 pm (before the 3:00 check-in time) and was told that the room was clean and ready; however, if I wanted an early check-in, that I would need to pay extra for the privilege. That told me that the owners here were “all about the money”. I have never, ever, encountered an early check-in fee. Hotels typically appreciate guests and try to accommodate them. This place reflects the fact that it is “all about the money”. Everything is “low end” (towels, soap, shampoo, no tissues, etc. There is deferred maintenance apparent everywhere ( the bathtub is ugly from pealing paint, there is a large crack under the door (about which I would have been especially uncomfortable had I been on the first floor; think mice, rats, snakes, spiders, lizards, etc), the outside had almost no landscaping, there was some trash in easy to reach spots; however, no one cared enough to pick it up. The room had a king bed, but only two (2) regular size pillows. There was a one cup coffee maker; however, no coffee “cartridges” were provided. The bed & linens were clean.

This place is an absolute sh*thole!!! I wish I could get my money back. Everything is old and ratty. I didn't even have toilet paper in my room! I had to go ask for it! There was supposed to be a coffee pot in the room, when there wasn't and I went to ask about it, I was told that if there wasn't one in the room, then the room just didn't have one! So they don't even know what room has what. The people in the area are sketchy. After being checked in for all of about 2hours, the FIRE DEPARTMENT was called out for a fire in the microwave in the room next door!! Do yourself a favor and stay literally anywhere else! This place is trash.

No iron, no breakfast, no pool