Name: Hotel NYX Cancun
Address: Avenida Kukulcan KM 11.5, Avenida Kukulkan, Cancun, Benito Juárez, Quintana Roo, Mexico, Cancun, Quintana Roo, Mexico
Rating: 7.87

Guest reviews

7.9

Good

Based on 1,366 verified reviews

Who stays here?

Business

5%

Couple

52%

Family

25%

Group

13%

Solo

3%

What guests think

AI-generated summary based on recent guest reviews

At Hotel NYX Cancun, travelers consistently praise the friendly, hard‑working staff, beachfront setting, and convenient location, while noting recurring construction noise, pushy membership sales, and a small, busy pool area.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

4

Marwan

5 Apr 2026

·

Stayed 2 nights

Not very friendly lots of rules and regulations

8

Sarah

3 Mar 2026

·

Stayed 3 nights

The staff was amazing! It’s a smaller property with not very many places to lay by the pool. The beach chairs aren’t very comfortable, they sag and you can feel the crossbars. The rooms aren’t soundproof at all, so you hear everything in the hallway. Or was a good value though, and we enjoyed our time!

10

Zhuo

30 Jan 2026

·

Stayed 5 nights

Nice service and good food. Easy access to the beach. The room ventilation system could be improved. I would visit again.

10

Darren

29 Jan 2026

·

Stayed 7 nights

Clean, food was amazing, the specialty resturants were great for date night option. All the staff was great to deal with. The serving staff were so considerate and hard working! We really appreciated comming to this resort for such a wonderful experience. Thank you!! We definitely will be back!

10

Danielle N.

29 Jan 2026

·

Stayed 5 nights

Everything was fantastic for my birthday vacation! The resort is very cozy

Avenida Kukulcan KM 11.5, Avenida Kukulkan, Cancun, Benito Juárez, Quintana Roo, Mexico

Location

With a stay at Hotel NYX Cancun - Near La Isla Shopping Mall in Cancun (Zona Hotelera), you'll be steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 8 minutes by foot from La Isla Shopping Mall. This beach hotel is 5.5 mi (8.9 km) from Delfines Beach and 16 mi (25.7 km) from Moon Palace Golf Club.

West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park(0.1 Miles)

Nichupté Lagoon(0.4 Miles)

La Isla Shopping Mall(0.4 Miles)

El Sol de Cancun(0.4 Miles)

Yamil Lu'um Archaeological Zone(0.7 Miles)

Isla Dorada(0.7 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 12:00

Security deposit

You'll be required to pay the fully refundable deposit for this property.

Good to know

Additional policies and info about this property.

FAQs

Yes, free self-parking is available on-site.

A complimentary buffet breakfast is served daily from 7 AM to 11 AM.

No pets and no service animals are allowed at this property.

Check-in is at 3:00 PM and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request.

The property features step-free entrances and wheelchair-accessible facilities in public areas. Specific details regarding room accessibility should be confirmed with the property prior to arrival.

The property is located in Cancun's Zona Hotelera, just steps from the West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. It is an 8-minute walk to La Isla Shopping Mall and approximately 5.5 miles from Delfines Beach.

Yes, the property features an outdoor swimming pool. It is operational seasonally.

Children are allowed at the property. The minimum age for children to stay for free is not specified.

The property does not provide information on extra beds or cribs. Guests should inquire directly with the property for specific arrangements.

Hotel NYX Cancun

Amenities

Property description

Book on Vio

Guest reviews