Adhara Hacienda Cancun

Nice hotel near ADO. It shows a bit of wear and tear. Breakfast is solid but any other meal was not worth noting. English speakers are not in abundance but it worked out fine. A gift shop there was never open the entire week. I was there for dental work so it was fine. I think it would be great as a place to plan day tours rather than as a place just to stay and play.

Our room was nice it was for 3 ppl and we had 2 bathrooms. The ladies that cleaned our room were top rated compared to other stays I've had on other hotels. The staff treated us great and accommodating. I loved the breakfast and its variety. Fruit was fresh and delicious. I couldn't thank enough the lady that cooked my food. Security was 100 in a good way only bad thing that they wouldn't let our other 2 friends come to our room so we could all get ready together. But that's top Security for you. This hotel is 100% for a family stay no partying 😅. The pool was great and clean. Hotel is in the middle of downtown so if you don't have your own transportation you'll can either Uber or take public transportation like we did. Theres quite a few good restaurants around the area. I would definitely stay there again. My only bad review is for hotels.com who falsely advertised transportation to the airport. Other than that great stay at Adhara Acienda cancun :)

I didn't use the airport shuttle and the taxi guys at the airport gouged me mercilessly. Use the shuttle and save yourself AU$100 one way. Better still get an Uber and save AU$145 one way. The Hacienda is Spanish quaint. great for families and excellent location.

There was 6 of us travelling, two older teens and finding a comfortable room for all of us has always been a struggle. Especially during spring break and where prices are already super inflated! We stayed in the suite and it completely surpassed our expectations! Lots of room, two bathrooms and a little kitchen area,it was like the older boys had their own apartment within our apartment! The grounds are clean and the pool area is great! The area is very safe and walkable with great markets, supermarkets and places to grab food. Just be careful where you step especially in the dark as the sidewalks have lots of holes in them at times. Also super close to bus station if your planning to do other trips. Staff is helpful, there is free shuttle to the best beach in the hotel zone and the shuttle they can arrange to the airport is reasonable also. We would definitely stay here again!

All was perfect! The staff were excellent & the property was exceptionally clean! Please pass on my thanks to all your colleagues!