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Sun Palace - All Inclusive Adults Only - Image 1
Sun Palace - All Inclusive Adults Only - Room
Sun Palace - All Inclusive Adults Only - Room
Sun Palace - All Inclusive Adults Only - View from room
Sun Palace - All Inclusive Adults Only - Pool

Sun Palace - All Inclusive Adults Only

Amenities

  • Parking

  • Airport shuttle

  • Restaurant

  • Swimming pool

  • Business Center

  • Room Service

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Property description

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor pools, a sauna, and a fitness center. Additional amenities at this prop...
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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

Sun Palace - All Inclusive Adults Only is a smaller, adults‑only beachfront resort in Cancun where guests consistently praise the warm, attentive staff, very clean spaces, comfortable ocean‑view rooms, and mostly enjoyable food and drinks in a relaxed setting.

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Facilities

Good

Cleanliness

Clean

Rooms

Comfortable

Service

Friendly

Location

Quiet

Dining

Inconsistent

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10

Benjamin

EXP-logo

26 Jan 2026

·

Stayed 3 nights

Amazing place to stay! Clean rooms, friendly staff and great food!
Amazing place to stay! Clean rooms, friendly staff and great food!
10

Michelle

EXP-logo

26 Jan 2026

·

Stayed 2 nights

We had an amazing dinner at the Mexican restaurant & the Italian restaurant! The su chef is amazing & his chefs are also amazing! The wait staff went above & beyond as did the wine guy !!
We had an amazing dinner at the Mexican restaurant & the Italian restaurant! The su chef is amazing & his chefs are also amazing! The wait staff went above & beyond as did the wine guy !!
10

William

EXP-logo

26 Jan 2026

·

Stayed 2 nights

The Master Chef "Deana" and Sous Chef "Fernando" and team were amazing. they created the best dishes and hospitality for two wonderful dinners..
The Master Chef "Deana" and Sous Chef "Fernando" and team were amazing. they created the best dishes and hospitality for two wonderful dinners..
2

Christopher

EXP-logo

20 Jan 2026

·

Stayed 4 nights

Scam You'll be promised lots of resorts credits. And you'll be told you can use x amount on the spa and x amount on anything else. You'll be given a brochure that says the same. They'll hand write notes on it. Then you'll check out and find out that it's all fake. Promised resort credits of $x,xxx. Billed over $xxx..and told resorts credits weren't available..total scam.
Scam You'll be promised lots of resorts credits. And you'll be told you can use x amount on the spa and x amount on anything else. You'll be given a brochure that says the same. They'll hand write notes on it. Then you'll check out and find out that it's all fake. Promised resort credits of $x,xxx. Billed over $xxx..and told resorts credits weren't available..total scam.
10

Fernando arenas

EXP-logo

9 Jan 2026

·

Stayed 3 nights

Great staff 100 % highly recommended
Great staff 100 % highly recommended
Boulevard Kukulcan Km 20 Hotel Zone, Avenida Kukulkan, Cancun, Benito Juárez, Quintana Roo, Mexico

Location

With a stay at Sun Palace Cancun - Adults Only - All-inclusive in Cancun (Zona Hotelera), you'll be a short 3-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and within 2 minutes by car from Delfines Beach. This beach property is 10.6 mi (17.1 km) from Moon Palace Golf Club and 4.8 mi (7.8 km) from La Isla Shopping Mall.

West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park(0.2 Miles)

Nichupté Lagoon(0.5 Miles)

Arrecife de Puerto Morelos National Park(1.1 Miles)

El Rey Ruins(1.1 Miles)

Iberostar Cancun Golf Course(1.1 Miles)

El Rey Ruins Trailhead(1.1 Miles)

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Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 15:00 to 00:00

Before 12:00

Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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FAQs

Yes, free self-parking is available on-site.

A complimentary full breakfast is served daily from 7 AM to 11:30 AM.

No pets and no service animals are allowed at this property.

Check-in is at 3:00 PM and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

Yes, a roundtrip airport shuttle is available for a surcharge of USD 26 per person. Guests must contact the property with arrival details before travel.

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Guests are encouraged to contact the property for specific accessibility needs.

The property is located in Cancun's Hotel Zone, just a 3-minute walk from the West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. It is within a 5-minute drive of Iberostar Cancun Golf Course and approximately 4.8 miles from La Isla Shopping Mall.

Yes, the property features three outdoor swimming pools, including an infinity pool and a seasonal outdoor pool. Guests can enjoy the pools throughout the day.

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Instant AI responses are based on hotel information

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