Sunset Royal Beach Resort
US$228
/ night
Avg. for November
Prices for Sunset Royal Beach Resort
Select dates to see prices and availability
US$228
/ night
Avg. for November
Monthly average prices
Nightly prices at Sunset Royal Beach Resort average US$185 in the cheapest month (August) and US$250 in the most expensive month (December), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$237 |
| February | US$246 |
| March | US$250 |
| April | US$222 |
| May | US$217 |
| June | US$188 |
| July | US$194 |
| August | US$185 |
| September | US$188 |
| October | US$232 |
| November | US$228 |
| December | US$250 |
J
F
M
A
M
J
J
A
S
O
Nov · US$228
N
D
Most expensive: December (~US$250)
Cheapest: August (~US$185)
About this property
All-inclusive resort with outdoor pool, spa services, and three restaurants in Cancun's Hotel Zone.
Location
Located in Zona Hotelera, a neighborhood in Cancun, Sunset Royal Beach Resort is in the entertainment district and on the beach. Iberostar Cancun Golf Course and Ultramar Ferry Puerto Juárez are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Forum Beach. Looking to enjoy an event or a game while in town? See what's happening at Oasis Arena or Beto Avila Baseball Stadium. Take an opportunity to explore the area for water adventures such as kayaking and other activities like golfing.
Parking
Restaurant
Swimming pool
Babysitting/Child services
Room service
Tour desk
Location
Blvd. Kukulcan KM 10, Punta Cancun, Avenida Kukulkan, Cancun, Benito Juárez, Quintana Roo, Mexico
Room options
1
Deluxe Room
Room details
2 Large Double Beds
Sleeps 4
7
Family Room
Room details
1 Extra-Large Double Bed
and 2 Sofa Beds
Sleeps 5
958 ft²
Air ConditioningKitchenetteSafety Deposit Box
7
Family Room with Sea View
Room details
1 Extra-Large Double Bed
and 2 Sofa Beds
Sleeps 5
958 ft²
Sea ViewAir ConditioningKitchenetteSafety Deposit Box
King Room
Room details
1 Extra-Large Double Bed
and 1 Sofa Bed
Sleeps 3
1
King Suite with Sea View
Room details
1 Extra-Large Double Bed
and 1 Sofa Bed
1 Sofa Bed
Sleeps 4
7
Double Room
Room details
2 Large Double Beds
Sleeps 3
474 ft²
Air ConditioningKitchenetteSafety Deposit Box
Queen Room with Two Queen Beds
2 Large Double Beds
Sleeps 4
Deluxe Double Room
2 Large Double Beds
Sleeps 4
7
Deluxe Double Room with Sea View
Room details
1 Large Double Bed
and 1 Sofa Bed
Sleeps 3
431 ft²
Sea ViewAir ConditioningKitchenetteSafety Deposit Box
King Suite
1 Extra-Large Double Bed
and 2 Sofa Beds
2 Sofa Beds
Sleeps 6
King Room with Sea View
Room details
1 Extra-Large Double Bed
and 1 Sofa Bed
Sleeps 4
1
King Suite with Ocean View
Room details
1 Extra-Large Double Bed
and 2 Sofa Beds
2 Large Double Beds
2 Sofa Beds
10
Superior Suite with Sea View
Room details
1 Extra-Large Double Bed
2 Large Double Beds
1 Sofa Bed
Sleeps 7
1432 ft²
Sea ViewAir ConditioningKitchenetteSafety Deposit Box
Deluxe King Room
1 Extra-Large Double Bed
Sleeps 2
Twin Room with Sea View
Room details
2 Large Double Beds
and 1 Sofa Bed
Sleeps 6
Guest reviews of Sunset Royal Beach Resort
7.5
Good
Based on 15 verified reviews
Who stays here?
Business
0%
Couple
35%
Family
45%
Group
16%
Solo
2%
What guests think
AI-generated summary based on recent guest reviews
At Sunset Royal Beach Resort - All Inclusive, guests often highlight warm, attentive staff, a clean feel, and a beautiful beachfront location with easy public transport and walkable nightlife, along with a generally quieter vibe than large mega-resorts.
Read moreWas this helpful?
What guests think
At Sunset Royal Beach Resort - All Inclusive, guests often highlight warm, attentive staff, a clean feel, and a beautiful beachfront location with easy public transport and walkable nightlife, along with a generally quieter vibe than large mega-resorts.
Food and drink feedback is mixed, with decent options for some but limited variety, weak drinks, and slow restaurant service that several guests link to understaffing. Rooms are often spacious with views, yet multiple reviews report significant noise from the central restaurant and occasional moisture or mold smells and maintenance issues. Facilities feel limited for an all-inclusive: a small pool, few restaurants, and modest entertainment, though the wide sandy beach and helpful beach service stand out. Expect a smaller beachfront stay with friendly service and trade-offs in dining variety, quiet, and amenities.
Was this helpful?
AI-generated summary based on recent guest reviews
Facilities
Small resort with a small pool, few restaurants, and limited activities or entertainment; several guests wanted more. Beach setup and service are a strong point, but bar quality is criticized and drinks can feel weak.
Related guest reviews
10
Ana
12 Nov 2025
·
Stayed 4 nights
Nice property, pretty chill. Small pool with only 2 restaurant in the resort. Easy access to public transportation and walkable distance to party zone.
Nice property, pretty chill. Small pool with only 2 restaurant in the resort. Easy access to public transportation and walkable distance to party zone.
6
Kyle
28 Jan 2024
·
Stayed 4 nights
This property needs to improve there entertainment desperately and also buffet options along with bars are terrible. I would not return unfortunately and feel like I wasted money there.
This property needs to improve there entertainment desperately and also buffet options along with bars are terrible. I would not return unfortunately and feel like I wasted money there.
8
Bijo
2 Apr 2025
·
Stayed 5 nights
Friendly staff,beach club,private beach,wide variety of dining options
Friendly staff,beach club,private beach,wide variety of dining options
2
Yun
14 Apr 2025
·
Stayed 2 nights
The worst place to stay if you’re looking for all inclusive resorts. Food are extremely bad and not to mention the liquor are watered down. Daily activities are not a thing for me and everything else is just the worst place to stay at.
The worst place to stay if you’re looking for all inclusive resorts. Food are extremely bad and not to mention the liquor are watered down. Daily activities are not a thing for me and everything else is just the worst place to stay at.
10
Lisa
3 Mar 2025
·
Stayed 7 nights
Staff is wonderful and very helpful! Loved Ahmed our concierge with the huge smile every time we saw him. Rooms nice ,good variety of food. Great entertaining shows and activities. Only improvement i would suggest are cushions for the beach chairs which became uncomfortable after spending all day on the beach
Staff is wonderful and very helpful! Loved Ahmed our concierge with the huge smile every time we saw him. Rooms nice ,good variety of food. Great entertaining shows and activities. Only improvement i would suggest are cushions for the beach chairs which became uncomfortable after spending all day on the beach
8
Macarioza
25 Mar 2025
·
Stayed 6 nights
Helpful staff, very clean, I love the food at the Italian restaurant. What I don’t like is very few daytime activities, they don’t follow what’s in their program of activities. No notification if it has been cancelled or not.
Helpful staff, very clean, I love the food at the Italian restaurant. What I don’t like is very few daytime activities, they don’t follow what’s in their program of activities. No notification if it has been cancelled or not.
8
Stephen
30 Mar 2023
·
The wait staff on the beach, especially Jose, was the best we have ever had and we have been to Cancun 25 times. All of the staff was wonderful which made this trip special. The beach is incredible and the rooms were remodeled nicely. Another big plus for me is that they had excellent decaffeinated coffee available at breakfast which is highly unusual anywhere in the Carribean, I usually settle for a packet of Sanka and hot water or bring my own and make it in the room. The live entertainment in the lobby nightly was also a nice touch. The 2 negatives are the pool is small and taken over by children so we spent every day on the beach. The rooms are lovely and have a great view of the most beautiful ocean but they do not have actual balconies that you can sit on and enjoy your morning coffee and evening drink. The only balconies are on the lagoon side.
The wait staff on the beach, especially Jose, was the best we have ever had and we have been to Cancun 25 times. All of the staff was wonderful which made this trip special. The beach is incredible and the rooms were remodeled nicely. Another big plus for me is that they had excellent decaffeinated coffee available at breakfast which is highly unusual anywhere in the Carribean, I usually settle for a packet of Sanka and hot water or bring my own and make it in the room. The live entertainment in the lobby nightly was also a nice touch. The 2 negatives are the pool is small and taken over by children so we spent every day on the beach. The rooms are lovely and have a great view of the most beautiful ocean but they do not have actual balconies that you can sit on and enjoy your morning coffee and evening drink. The only balconies are on the lagoon side.
10
Stanley
7 Feb 2024
·
Stayed 7 nights
Excellent staff, warm and welcoming. One of the very best stretches of beach. Wide, clean, easy walk to places. Food was good though I prefer buffet to ala carte. Room was specious and well furnished. Good value for the price. Not much negative. Night entertainment was okay, not great. Pillows were overstuffed and hard. Neck ache every morning.
Excellent staff, warm and welcoming. One of the very best stretches of beach. Wide, clean, easy walk to places. Food was good though I prefer buffet to ala carte. Room was specious and well furnished. Good value for the price. Not much negative. Night entertainment was okay, not great. Pillows were overstuffed and hard. Neck ache every morning.
10
ABBIE
11 Feb 2024
·
Stayed 4 nights
Need more entertainment for the weekends
Need more entertainment for the weekends
8
Roger
17 Apr 2025
·
Stayed 7 nights
This is a small resort. Only 202 rooms. Therefore activities are limited. There is only 3 restaurants. In the a'la carte restaurants there wasn't many vegetables or any fruit to choose from, just a few dishes had them. IMHO they could've used some different ideas for night time entertainment. They did have several good bands during our stay. They had activities for all ages. Even a playground for the kids. The food was delicious!! The staff were awesome! The place was very clean except for the pool. But, it was really windy when we stayed & I think it was the wind that blew most of the trash in. It is a 10 minute walk to a nice pharmacy. Another 5 minutes to their (flea market) with tons of souvenirs and jewelry. It is safe to walk around there, even at night! There was some seaweed but in pretty small quantities. Not the resort's fault. What was the resorts fault is they let it accumulate during the week to where it started getting smelly & thicker. One day whomever raked it folded it back into the sand. It makes the sand darker!!! Not a huge deal, but it matters to us. The ocean was beautiful with big waves. Red flag almost every day. One good thing about the wind, we didn't get hot! Lol The place is fairly quiet during the day. They do have music playing. It was a reasonable sound level except for a few times when they're having activities. The music gets louder. Would recommend if looking for smaller, quaint exceptional service & good food.
This is a small resort. Only 202 rooms. Therefore activities are limited. There is only 3 restaurants. In the a'la carte restaurants there wasn't many vegetables or any fruit to choose from, just a few dishes had them. IMHO they could've used some different ideas for night time entertainment. They did have several good bands during our stay. They had activities for all ages. Even a playground for the kids. The food was delicious!! The staff were awesome! The place was very clean except for the pool. But, it was really windy when we stayed & I think it was the wind that blew most of the trash in. It is a 10 minute walk to a nice pharmacy. Another 5 minutes to their (flea market) with tons of souvenirs and jewelry. It is safe to walk around there, even at night! There was some seaweed but in pretty small quantities. Not the resort's fault. What was the resorts fault is they let it accumulate during the week to where it started getting smelly & thicker. One day whomever raked it folded it back into the sand. It makes the sand darker!!! Not a huge deal, but it matters to us. The ocean was beautiful with big waves. Red flag almost every day. One good thing about the wind, we didn't get hot! Lol The place is fairly quiet during the day. They do have music playing. It was a reasonable sound level except for a few times when they're having activities. The music gets louder. Would recommend if looking for smaller, quaint exceptional service & good food.
Was this helpful?
AI-generated summary based on recent guest reviews
Cleanliness
Many guests describe the hotel and rooms as very clean, but multiple reviews note musty or mold odors, occasional pests, and some maintenance issues (e.g., pool washrooms) that reduce consistency.
Related guest reviews
8
Miho
12 Nov 2025
·
Stayed 5 nights
Very clean & friendly staff
Very clean & friendly staff
4
paula
15 Jun 2024
·
Stayed 5 nights
Lack of cleaning
Lack of cleaning
2
Nicholas
12 Jan 2025
·
Stayed 5 nights
I would never stay at this property again. From January 6th to 11th, I booked Sunset Royal after an error with my reservation at LeBlanc, needing something nearby to stay close to family. Unfortunately, my experience was far below acceptable standards. The lobby was underwhelming, with one small bar, a basic pool view, and open doors 24/7, making the area uncomfortably warm. A musty smell permeated the air, and the ceilings were visibly dirty, suggesting poor maintenance. The check-in process was frustrating. Despite my confirmed reservation, the staff claimed they had not received my itinerary. On top of that, I was forced to pay a $10 USD nightly fee, not listed anywhere prior, before receiving my bracelet or room key. My room smelled strongly of mold and mildew, with stained bed linens and towels, and vents covered in dust and mold. After a few nights, I requested a room change, but the new room had the same issues. When I complained, staff sprayed the vents with fragrance rather than addressing the root problem. The food quality was abysmal, worse than fast food, with poorly cooked dishes and limited options. I became ill from the food, and when I requested a doctor, I was told it would cost $200 USD. The mold and food issues left me lethargic and unable to enjoy my vacation. Although I contacted Expedia, the hotel staff failed to address my concerns. This was one of the worst experiences in my travels. I strongly advise avoiding this property.
I would never stay at this property again. From January 6th to 11th, I booked Sunset Royal after an error with my reservation at LeBlanc, needing something nearby to stay close to family. Unfortunately, my experience was far below acceptable standards. The lobby was underwhelming, with one small bar, a basic pool view, and open doors 24/7, making the area uncomfortably warm. A musty smell permeated the air, and the ceilings were visibly dirty, suggesting poor maintenance. The check-in process was frustrating. Despite my confirmed reservation, the staff claimed they had not received my itinerary. On top of that, I was forced to pay a $10 USD nightly fee, not listed anywhere prior, before receiving my bracelet or room key. My room smelled strongly of mold and mildew, with stained bed linens and towels, and vents covered in dust and mold. After a few nights, I requested a room change, but the new room had the same issues. When I complained, staff sprayed the vents with fragrance rather than addressing the root problem. The food quality was abysmal, worse than fast food, with poorly cooked dishes and limited options. I became ill from the food, and when I requested a doctor, I was told it would cost $200 USD. The mold and food issues left me lethargic and unable to enjoy my vacation. Although I contacted Expedia, the hotel staff failed to address my concerns. This was one of the worst experiences in my travels. I strongly advise avoiding this property.
8
Larhona
21 Jan 2023
·
Stayed 1 night
I would stay at Sunset Royal again. The front desk staff where nice and helpful. The hotel was modern , very clean and the food was good as well. I think they should have more nightly entertainments. Overall it is a friendly resort, has a great time
I would stay at Sunset Royal again. The front desk staff where nice and helpful. The hotel was modern , very clean and the food was good as well. I think they should have more nightly entertainments. Overall it is a friendly resort, has a great time
4
John
29 Dec 2024
·
Stayed 5 nights
First off the beach is great... but the property needs a lot of work. The food and beverage part of the hotel needs to scrap everything and start over. The Italian restaurant lunches served the most mediocre cuts of meat and pork. The burger was a flat paddy and I'm not sure what it was made out of. Service is bad outside the hotel on the patio by the pool and on the beach, I waited for an hour for drinks at the pool even though the pool was barely occupied. It's better to just go get the drinks instead of waiting. All of the rooms are surrounding the Italian restaurant, this means that when they are prepping for the days meals they are clanging pans, silverware, smallware's, etc. early in the morning and waking up guests. They play music loud enough throughout the day, which means early morning for breakfast and they quit around 11pm, if you want to sleep do not try that on the first few floors of this hotel. It is a terrible spot for a restaurant. They cater more to "members" and all-inclusive is not really all-inclusive here. And the bars are an afterthought... Like they don't want it to be a focal point of this hotel, so do not go here if you like real functional bars. My room was nice, big and most of the utilities worked... But the hand-held shower faucets (3 each) didn't work in either shower (2 each). The kitchen had cockroaches (I have pictures) and the room had some "jumpy bugs" that I had to keep squashing, the bed was comfortable, lights all worked fine.
First off the beach is great... but the property needs a lot of work. The food and beverage part of the hotel needs to scrap everything and start over. The Italian restaurant lunches served the most mediocre cuts of meat and pork. The burger was a flat paddy and I'm not sure what it was made out of. Service is bad outside the hotel on the patio by the pool and on the beach, I waited for an hour for drinks at the pool even though the pool was barely occupied. It's better to just go get the drinks instead of waiting. All of the rooms are surrounding the Italian restaurant, this means that when they are prepping for the days meals they are clanging pans, silverware, smallware's, etc. early in the morning and waking up guests. They play music loud enough throughout the day, which means early morning for breakfast and they quit around 11pm, if you want to sleep do not try that on the first few floors of this hotel. It is a terrible spot for a restaurant. They cater more to "members" and all-inclusive is not really all-inclusive here. And the bars are an afterthought... Like they don't want it to be a focal point of this hotel, so do not go here if you like real functional bars. My room was nice, big and most of the utilities worked... But the hand-held shower faucets (3 each) didn't work in either shower (2 each). The kitchen had cockroaches (I have pictures) and the room had some "jumpy bugs" that I had to keep squashing, the bed was comfortable, lights all worked fine.
8
Davide
21 Mar 2025
·
Stayed 6 nights
I had a wonderful time at this hotel! The food was surprisingly delicious, the staff was very kind, and the beach was fantastic. However, the hotel could use some renovations. The swimming pool washrooms were in poor condition, and the rooms had a strong moisture smell. With some updates and better maintenance, this place could be truly amazing!
I had a wonderful time at this hotel! The food was surprisingly delicious, the staff was very kind, and the beach was fantastic. However, the hotel could use some renovations. The swimming pool washrooms were in poor condition, and the rooms had a strong moisture smell. With some updates and better maintenance, this place could be truly amazing!
10
Betsy
16 Mar 2025
·
Stayed 5 nights
Amazing staff & very clean hotel. Family friendly!!
Amazing staff & very clean hotel. Family friendly!!
10
Artjona
28 Jul 2025
·
Stayed 9 nights
The staff was very kind helpful and amazing. The rooms were great and clean. Overall a great stay!
The staff was very kind helpful and amazing. The rooms were great and clean. Overall a great stay!
6
Linda
5 Jan 2025
·
Stayed 6 nights
They assigned me a room in front of the pool and right next to 1 of the restaurants, during the day until 6pm there was extremely loud noise due to the activities at the pool, and late at night around midnight because of the people dinning at the restaurant. Also early in the morning (5-5am) I could hear the music from the restaurant that started serving breakfast. The room had a moldy smell, and the food lacked flavor, the drinks at the bar were not good either. The staff working at the kitchen preparing meals was very nice and the waiters were very friendly and nice. I would qualify this hotel as a 3 stars max.
They assigned me a room in front of the pool and right next to 1 of the restaurants, during the day until 6pm there was extremely loud noise due to the activities at the pool, and late at night around midnight because of the people dinning at the restaurant. Also early in the morning (5-5am) I could hear the music from the restaurant that started serving breakfast. The room had a moldy smell, and the food lacked flavor, the drinks at the bar were not good either. The staff working at the kitchen preparing meals was very nice and the waiters were very friendly and nice. I would qualify this hotel as a 3 stars max.
10
Luz Maria Bonolis
10 Mar 2025
·
Stayed 4 nights
El personal excelente el hotel cerca de todo y muy limpio el hotel gracias a todos volveré próximamente
El personal excelente el hotel cerca de todo y muy limpio el hotel gracias a todos volveré próximamente
Was this helpful?
AI-generated summary based on recent guest reviews
Rooms
Rooms are often spacious or recently updated with nice views, yet many report significant noise from the central restaurant and corridors, plus occasional damp smells and maintenance shortcomings.
Related guest reviews
6
Aaron
30 Dec 2024
·
Stayed 2 nights
The room was amazing with a nice ocean view, but the food was nasty
The room was amazing with a nice ocean view, but the food was nasty
4
ILIR
25 Jul 2025
·
Stayed 9 nights
I understand that in July the seaweed level is high, but at least the hotel should clean up what ends up on the shore. All the noises of washing dishes coming from the kitchen could be heard in the room until after midnight. Smelling the aroma of cooking when you go to eat at a restaurant is normal, but not every time you leave your room at any time of the day.
I understand that in July the seaweed level is high, but at least the hotel should clean up what ends up on the shore. All the noises of washing dishes coming from the kitchen could be heard in the room until after midnight. Smelling the aroma of cooking when you go to eat at a restaurant is normal, but not every time you leave your room at any time of the day.
10
Srikanth
2 Mar 2025
·
Stayed 5 nights
Not Quite area. The rooms are very close to the dining place. The noises are there till 11pm and then start sound coming from 6am. Not only my room, many rooms from multiple floors must have the same experience.
Not Quite area. The rooms are very close to the dining place. The noises are there till 11pm and then start sound coming from 6am. Not only my room, many rooms from multiple floors must have the same experience.
10
Artjona
28 Jul 2025
·
Stayed 9 nights
The staff was very kind helpful and amazing. The rooms were great and clean. Overall a great stay!
The staff was very kind helpful and amazing. The rooms were great and clean. Overall a great stay!
8
Stephen
30 Mar 2023
·
The wait staff on the beach, especially Jose, was the best we have ever had and we have been to Cancun 25 times. All of the staff was wonderful which made this trip special. The beach is incredible and the rooms were remodeled nicely. Another big plus for me is that they had excellent decaffeinated coffee available at breakfast which is highly unusual anywhere in the Carribean, I usually settle for a packet of Sanka and hot water or bring my own and make it in the room. The live entertainment in the lobby nightly was also a nice touch. The 2 negatives are the pool is small and taken over by children so we spent every day on the beach. The rooms are lovely and have a great view of the most beautiful ocean but they do not have actual balconies that you can sit on and enjoy your morning coffee and evening drink. The only balconies are on the lagoon side.
The wait staff on the beach, especially Jose, was the best we have ever had and we have been to Cancun 25 times. All of the staff was wonderful which made this trip special. The beach is incredible and the rooms were remodeled nicely. Another big plus for me is that they had excellent decaffeinated coffee available at breakfast which is highly unusual anywhere in the Carribean, I usually settle for a packet of Sanka and hot water or bring my own and make it in the room. The live entertainment in the lobby nightly was also a nice touch. The 2 negatives are the pool is small and taken over by children so we spent every day on the beach. The rooms are lovely and have a great view of the most beautiful ocean but they do not have actual balconies that you can sit on and enjoy your morning coffee and evening drink. The only balconies are on the lagoon side.
10
Stanley
7 Feb 2024
·
Stayed 7 nights
Excellent staff, warm and welcoming. One of the very best stretches of beach. Wide, clean, easy walk to places. Food was good though I prefer buffet to ala carte. Room was specious and well furnished. Good value for the price. Not much negative. Night entertainment was okay, not great. Pillows were overstuffed and hard. Neck ache every morning.
Excellent staff, warm and welcoming. One of the very best stretches of beach. Wide, clean, easy walk to places. Food was good though I prefer buffet to ala carte. Room was specious and well furnished. Good value for the price. Not much negative. Night entertainment was okay, not great. Pillows were overstuffed and hard. Neck ache every morning.
8
Akshay
1 Jan 2025
·
Stayed 5 nights
Good resort for comfortable family beach vacation. Food choices could include more chicken and options for vegetarians. Alcoholic drinks need more punch. Staff were very friendly and attentive. Room was great.
Good resort for comfortable family beach vacation. Food choices could include more chicken and options for vegetarians. Alcoholic drinks need more punch. Staff were very friendly and attentive. Room was great.
10
Kelley
24 Dec 2024
·
Stayed 5 nights
Very nice employees, rooms are big and clean. Italian restaurant is amazing.
Very nice employees, rooms are big and clean. Italian restaurant is amazing.
8
Andrew
25 Feb 2025
·
Stayed 2 nights
A nice place with friendly staff, huge pool and fantastic beach. But the restaurant n the middle needs to close up its kitchen from view. The noise from the kitchen can be heard all through the hotel, at all hours of the day. A few solid walls would help immensely.
A nice place with friendly staff, huge pool and fantastic beach. But the restaurant n the middle needs to close up its kitchen from view. The noise from the kitchen can be heard all through the hotel, at all hours of the day. A few solid walls would help immensely.
6
Linda
5 Jan 2025
·
Stayed 6 nights
They assigned me a room in front of the pool and right next to 1 of the restaurants, during the day until 6pm there was extremely loud noise due to the activities at the pool, and late at night around midnight because of the people dinning at the restaurant. Also early in the morning (5-5am) I could hear the music from the restaurant that started serving breakfast. The room had a moldy smell, and the food lacked flavor, the drinks at the bar were not good either. The staff working at the kitchen preparing meals was very nice and the waiters were very friendly and nice. I would qualify this hotel as a 3 stars max.
They assigned me a room in front of the pool and right next to 1 of the restaurants, during the day until 6pm there was extremely loud noise due to the activities at the pool, and late at night around midnight because of the people dinning at the restaurant. Also early in the morning (5-5am) I could hear the music from the restaurant that started serving breakfast. The room had a moldy smell, and the food lacked flavor, the drinks at the bar were not good either. The staff working at the kitchen preparing meals was very nice and the waiters were very friendly and nice. I would qualify this hotel as a 3 stars max.
Was this helpful?
AI-generated summary based on recent guest reviews
Service
Staff are widely praised as friendly, helpful, and hardworking—especially on the beach—but several reviews cite slow restaurant service, understaffing, check-in or reservation issues, and pressure around varying all-inclusive levels.
Related guest reviews
8
Miho
12 Nov 2025
·
Stayed 5 nights
Very clean & friendly staff
Very clean & friendly staff
4
Yuraimi
10 Oct 2023
·
Stayed 4 nights
Check in was an hour late and because we had to insist, too much noise because of the restaurant right at the entrance rooms, no variety on the buffet
Check in was an hour late and because we had to insist, too much noise because of the restaurant right at the entrance rooms, no variety on the buffet
8
Tatiana
19 Apr 2025
·
Stayed 5 nights
The service was very slow but they are very friendly. My bedroom was VERY noisy, hard to sleep. Not too many options for eating. Breakfast was great, lunch not that good and dinner ok. Not too many options.
The service was very slow but they are very friendly. My bedroom was VERY noisy, hard to sleep. Not too many options for eating. Breakfast was great, lunch not that good and dinner ok. Not too many options.
6
Bryan
18 Jul 2025
·
Stayed 5 nights
Overall, we had a good stay at the resort, but there are definitely areas where improvement is needed—especially when it comes to staffing and service. It was clear the resort is significantly understaffed. The restaurants on-site were decent, but service was consistently slow, particularly at dinner. We often had to wait just to be seated, even when tables were visibly open. It was disheartening to see the staff constantly rushing around, clearly overwhelmed and overworked. It reminded me of working conditions back in the U.S., where employees are stretched thin. The company really needs to invest in hiring more people and supporting their staff better. One frustrating moment was during breakfast when a server claimed I never placed an order with her—even though I had. It felt dismissive and added to the sense that staff were stretched to their limits and trying to juggle too much at once. The resort has great potential, but stronger leadership, better staffing, and more support for their employees could really elevate the guest experience.
Overall, we had a good stay at the resort, but there are definitely areas where improvement is needed—especially when it comes to staffing and service. It was clear the resort is significantly understaffed. The restaurants on-site were decent, but service was consistently slow, particularly at dinner. We often had to wait just to be seated, even when tables were visibly open. It was disheartening to see the staff constantly rushing around, clearly overwhelmed and overworked. It reminded me of working conditions back in the U.S., where employees are stretched thin. The company really needs to invest in hiring more people and supporting their staff better. One frustrating moment was during breakfast when a server claimed I never placed an order with her—even though I had. It felt dismissive and added to the sense that staff were stretched to their limits and trying to juggle too much at once. The resort has great potential, but stronger leadership, better staffing, and more support for their employees could really elevate the guest experience.
10
jason
10 Apr 2024
·
Stayed 6 nights
Food was alright but never offered the deserts on the menu. Restaurant service was ok but beach service was amazing. Best beach and swimming around cancun. Good value for the price.
Food was alright but never offered the deserts on the menu. Restaurant service was ok but beach service was amazing. Best beach and swimming around cancun. Good value for the price.
8
ALVARO
4 Apr 2023
·
Stayed 5 nights
En general muy buen, instalaciones comodas y limpias, muy buen servicio del personal. Solo al hacer check in no me querian respetar al 100 mi reservacion, yo reservé estudio con vista al mar y me querian dar habitación con vista a la laguna, finalmente me dieron un estudio con vista parcial al mar en el piso 2. Pero tuve que insistir en ello. Fuera de ese detalle todo muy bien.
En general muy buen, instalaciones comodas y limpias, muy buen servicio del personal. Solo al hacer check in no me querian respetar al 100 mi reservacion, yo reservé estudio con vista al mar y me querian dar habitación con vista a la laguna, finalmente me dieron un estudio con vista parcial al mar en el piso 2. Pero tuve que insistir en ello. Fuera de ese detalle todo muy bien.
10
Artjona
28 Jul 2025
·
Stayed 9 nights
The staff was very kind helpful and amazing. The rooms were great and clean. Overall a great stay!
The staff was very kind helpful and amazing. The rooms were great and clean. Overall a great stay!
2
HECTOR M
31 Jul 2023
·
The entertainment was ok and pleasant. the in room bar was always well stocked. It is advertised as all inclusive but it is not as there are different levels of inclusiveness.
The entertainment was ok and pleasant. the in room bar was always well stocked. It is advertised as all inclusive but it is not as there are different levels of inclusiveness.
10
harold
26 Apr 2023
·
Stayed 1 night
The staff were outstanding. Even though they meet thousands of guest they acknowledged me by my name when i approached them. They were very helpful answering questions and giving suggestions. Their tour team made sure we got to do what we wanted. I will go back for another fun fill week.
The staff were outstanding. Even though they meet thousands of guest they acknowledged me by my name when i approached them. They were very helpful answering questions and giving suggestions. Their tour team made sure we got to do what we wanted. I will go back for another fun fill week.
8
Roger
17 Apr 2025
·
Stayed 7 nights
This is a small resort. Only 202 rooms. Therefore activities are limited. There is only 3 restaurants. In the a'la carte restaurants there wasn't many vegetables or any fruit to choose from, just a few dishes had them. IMHO they could've used some different ideas for night time entertainment. They did have several good bands during our stay. They had activities for all ages. Even a playground for the kids. The food was delicious!! The staff were awesome! The place was very clean except for the pool. But, it was really windy when we stayed & I think it was the wind that blew most of the trash in. It is a 10 minute walk to a nice pharmacy. Another 5 minutes to their (flea market) with tons of souvenirs and jewelry. It is safe to walk around there, even at night! There was some seaweed but in pretty small quantities. Not the resort's fault. What was the resorts fault is they let it accumulate during the week to where it started getting smelly & thicker. One day whomever raked it folded it back into the sand. It makes the sand darker!!! Not a huge deal, but it matters to us. The ocean was beautiful with big waves. Red flag almost every day. One good thing about the wind, we didn't get hot! Lol The place is fairly quiet during the day. They do have music playing. It was a reasonable sound level except for a few times when they're having activities. The music gets louder. Would recommend if looking for smaller, quaint exceptional service & good food.
This is a small resort. Only 202 rooms. Therefore activities are limited. There is only 3 restaurants. In the a'la carte restaurants there wasn't many vegetables or any fruit to choose from, just a few dishes had them. IMHO they could've used some different ideas for night time entertainment. They did have several good bands during our stay. They had activities for all ages. Even a playground for the kids. The food was delicious!! The staff were awesome! The place was very clean except for the pool. But, it was really windy when we stayed & I think it was the wind that blew most of the trash in. It is a 10 minute walk to a nice pharmacy. Another 5 minutes to their (flea market) with tons of souvenirs and jewelry. It is safe to walk around there, even at night! There was some seaweed but in pretty small quantities. Not the resort's fault. What was the resorts fault is they let it accumulate during the week to where it started getting smelly & thicker. One day whomever raked it folded it back into the sand. It makes the sand darker!!! Not a huge deal, but it matters to us. The ocean was beautiful with big waves. Red flag almost every day. One good thing about the wind, we didn't get hot! Lol The place is fairly quiet during the day. They do have music playing. It was a reasonable sound level except for a few times when they're having activities. The music gets louder. Would recommend if looking for smaller, quaint exceptional service & good food.
Was this helpful?
AI-generated summary based on recent guest reviews
Location
Beachfront location is a highlight, with easy public buses and walking distance to nightlife, shops, and pharmacies. Some mention seaweed on the shore at times.
Related guest reviews
10
Ana
12 Nov 2025
·
Stayed 4 nights
Nice property, pretty chill. Small pool with only 2 restaurant in the resort. Easy access to public transportation and walkable distance to party zone.
Nice property, pretty chill. Small pool with only 2 restaurant in the resort. Easy access to public transportation and walkable distance to party zone.
10
Olivia
11 Mar 2025
·
Stayed 4 nights
I loved my stay here! The beach was quiet, and the food was great. Overall beautiful place.
I loved my stay here! The beach was quiet, and the food was great. Overall beautiful place.
10
Armando Josue Millano
14 Apr 2025
·
Stayed 4 nights
Excelente hotel. Buena area de playa y a 10 min caminando se la zona de discotecas y de un mercadito para souvenirs
Excelente hotel. Buena area de playa y a 10 min caminando se la zona de discotecas y de un mercadito para souvenirs
6
Effie Diane
2 Jan 2025
·
Stayed 1 night
We love the beach area. The hotel was very busy.
We love the beach area. The hotel was very busy.
10
Stanislav
7 Mar 2025
·
Stayed 7 nights
Amazing beach and great food selection.
Amazing beach and great food selection.
6
LEESA MONIQUE
25 Apr 2025
·
Stayed 10 nights
Great beach and beautiful views
Great beach and beautiful views
10
Pallawi
16 Jan 2025
·
Stayed 7 nights
Service was outstanding, food was good. Proximity to beach was awesome.
Service was outstanding, food was good. Proximity to beach was awesome.
10
Peter and Christine
9 Mar 2024
·
Stayed 5 nights
Public Bus R1 & R2 get you around easily, frequently & cheaply for only 12 pesos per person
Public Bus R1 & R2 get you around easily, frequently & cheaply for only 12 pesos per person
10
Stanley
7 Feb 2024
·
Stayed 7 nights
Excellent staff, warm and welcoming. One of the very best stretches of beach. Wide, clean, easy walk to places. Food was good though I prefer buffet to ala carte. Room was specious and well furnished. Good value for the price. Not much negative. Night entertainment was okay, not great. Pillows were overstuffed and hard. Neck ache every morning.
Excellent staff, warm and welcoming. One of the very best stretches of beach. Wide, clean, easy walk to places. Food was good though I prefer buffet to ala carte. Room was specious and well furnished. Good value for the price. Not much negative. Night entertainment was okay, not great. Pillows were overstuffed and hard. Neck ache every morning.
8
Roger
17 Apr 2025
·
Stayed 7 nights
This is a small resort. Only 202 rooms. Therefore activities are limited. There is only 3 restaurants. In the a'la carte restaurants there wasn't many vegetables or any fruit to choose from, just a few dishes had them. IMHO they could've used some different ideas for night time entertainment. They did have several good bands during our stay. They had activities for all ages. Even a playground for the kids. The food was delicious!! The staff were awesome! The place was very clean except for the pool. But, it was really windy when we stayed & I think it was the wind that blew most of the trash in. It is a 10 minute walk to a nice pharmacy. Another 5 minutes to their (flea market) with tons of souvenirs and jewelry. It is safe to walk around there, even at night! There was some seaweed but in pretty small quantities. Not the resort's fault. What was the resorts fault is they let it accumulate during the week to where it started getting smelly & thicker. One day whomever raked it folded it back into the sand. It makes the sand darker!!! Not a huge deal, but it matters to us. The ocean was beautiful with big waves. Red flag almost every day. One good thing about the wind, we didn't get hot! Lol The place is fairly quiet during the day. They do have music playing. It was a reasonable sound level except for a few times when they're having activities. The music gets louder. Would recommend if looking for smaller, quaint exceptional service & good food.
This is a small resort. Only 202 rooms. Therefore activities are limited. There is only 3 restaurants. In the a'la carte restaurants there wasn't many vegetables or any fruit to choose from, just a few dishes had them. IMHO they could've used some different ideas for night time entertainment. They did have several good bands during our stay. They had activities for all ages. Even a playground for the kids. The food was delicious!! The staff were awesome! The place was very clean except for the pool. But, it was really windy when we stayed & I think it was the wind that blew most of the trash in. It is a 10 minute walk to a nice pharmacy. Another 5 minutes to their (flea market) with tons of souvenirs and jewelry. It is safe to walk around there, even at night! There was some seaweed but in pretty small quantities. Not the resort's fault. What was the resorts fault is they let it accumulate during the week to where it started getting smelly & thicker. One day whomever raked it folded it back into the sand. It makes the sand darker!!! Not a huge deal, but it matters to us. The ocean was beautiful with big waves. Red flag almost every day. One good thing about the wind, we didn't get hot! Lol The place is fairly quiet during the day. They do have music playing. It was a reasonable sound level except for a few times when they're having activities. The music gets louder. Would recommend if looking for smaller, quaint exceptional service & good food.
Was this helpful?
AI-generated summary based on recent guest reviews
Dining
Food quality is inconsistent: some enjoyed tasty meals (including breakfast and the Italian restaurant), while others found limited variety and average-to-poor flavors; drinks are sometimes described as watered down or weak, and service can be slow.
Related guest reviews
6
Aaron
30 Dec 2024
·
Stayed 2 nights
The room was amazing with a nice ocean view, but the food was nasty
The room was amazing with a nice ocean view, but the food was nasty
4
Tajinder
28 Mar 2025
·
Stayed 4 nights
Very limited foods
Very limited foods
8
Tatiana
19 Apr 2025
·
Stayed 5 nights
The service was very slow but they are very friendly. My bedroom was VERY noisy, hard to sleep. Not too many options for eating. Breakfast was great, lunch not that good and dinner ok. Not too many options.
The service was very slow but they are very friendly. My bedroom was VERY noisy, hard to sleep. Not too many options for eating. Breakfast was great, lunch not that good and dinner ok. Not too many options.
2
Yun
14 Apr 2025
·
Stayed 2 nights
The worst place to stay if you’re looking for all inclusive resorts. Food are extremely bad and not to mention the liquor are watered down. Daily activities are not a thing for me and everything else is just the worst place to stay at.
The worst place to stay if you’re looking for all inclusive resorts. Food are extremely bad and not to mention the liquor are watered down. Daily activities are not a thing for me and everything else is just the worst place to stay at.
4
John
29 Dec 2024
·
Stayed 5 nights
First off the beach is great... but the property needs a lot of work. The food and beverage part of the hotel needs to scrap everything and start over. The Italian restaurant lunches served the most mediocre cuts of meat and pork. The burger was a flat paddy and I'm not sure what it was made out of. Service is bad outside the hotel on the patio by the pool and on the beach, I waited for an hour for drinks at the pool even though the pool was barely occupied. It's better to just go get the drinks instead of waiting. All of the rooms are surrounding the Italian restaurant, this means that when they are prepping for the days meals they are clanging pans, silverware, smallware's, etc. early in the morning and waking up guests. They play music loud enough throughout the day, which means early morning for breakfast and they quit around 11pm, if you want to sleep do not try that on the first few floors of this hotel. It is a terrible spot for a restaurant. They cater more to "members" and all-inclusive is not really all-inclusive here. And the bars are an afterthought... Like they don't want it to be a focal point of this hotel, so do not go here if you like real functional bars. My room was nice, big and most of the utilities worked... But the hand-held shower faucets (3 each) didn't work in either shower (2 each). The kitchen had cockroaches (I have pictures) and the room had some "jumpy bugs" that I had to keep squashing, the bed was comfortable, lights all worked fine.
First off the beach is great... but the property needs a lot of work. The food and beverage part of the hotel needs to scrap everything and start over. The Italian restaurant lunches served the most mediocre cuts of meat and pork. The burger was a flat paddy and I'm not sure what it was made out of. Service is bad outside the hotel on the patio by the pool and on the beach, I waited for an hour for drinks at the pool even though the pool was barely occupied. It's better to just go get the drinks instead of waiting. All of the rooms are surrounding the Italian restaurant, this means that when they are prepping for the days meals they are clanging pans, silverware, smallware's, etc. early in the morning and waking up guests. They play music loud enough throughout the day, which means early morning for breakfast and they quit around 11pm, if you want to sleep do not try that on the first few floors of this hotel. It is a terrible spot for a restaurant. They cater more to "members" and all-inclusive is not really all-inclusive here. And the bars are an afterthought... Like they don't want it to be a focal point of this hotel, so do not go here if you like real functional bars. My room was nice, big and most of the utilities worked... But the hand-held shower faucets (3 each) didn't work in either shower (2 each). The kitchen had cockroaches (I have pictures) and the room had some "jumpy bugs" that I had to keep squashing, the bed was comfortable, lights all worked fine.
10
jason
10 Apr 2024
·
Stayed 6 nights
Food was alright but never offered the deserts on the menu. Restaurant service was ok but beach service was amazing. Best beach and swimming around cancun. Good value for the price.
Food was alright but never offered the deserts on the menu. Restaurant service was ok but beach service was amazing. Best beach and swimming around cancun. Good value for the price.
8
Akshay
1 Jan 2025
·
Stayed 5 nights
Good resort for comfortable family beach vacation. Food choices could include more chicken and options for vegetarians. Alcoholic drinks need more punch. Staff were very friendly and attentive. Room was great.
Good resort for comfortable family beach vacation. Food choices could include more chicken and options for vegetarians. Alcoholic drinks need more punch. Staff were very friendly and attentive. Room was great.
10
Kelley
24 Dec 2024
·
Stayed 5 nights
Very nice employees, rooms are big and clean. Italian restaurant is amazing.
Very nice employees, rooms are big and clean. Italian restaurant is amazing.
10
Diana
4 Jul 2025
·
Stayed 3 nights
It was an amazing time, food was good and service was good.
It was an amazing time, food was good and service was good.
8
Roger
17 Apr 2025
·
Stayed 7 nights
This is a small resort. Only 202 rooms. Therefore activities are limited. There is only 3 restaurants. In the a'la carte restaurants there wasn't many vegetables or any fruit to choose from, just a few dishes had them. IMHO they could've used some different ideas for night time entertainment. They did have several good bands during our stay. They had activities for all ages. Even a playground for the kids. The food was delicious!! The staff were awesome! The place was very clean except for the pool. But, it was really windy when we stayed & I think it was the wind that blew most of the trash in. It is a 10 minute walk to a nice pharmacy. Another 5 minutes to their (flea market) with tons of souvenirs and jewelry. It is safe to walk around there, even at night! There was some seaweed but in pretty small quantities. Not the resort's fault. What was the resorts fault is they let it accumulate during the week to where it started getting smelly & thicker. One day whomever raked it folded it back into the sand. It makes the sand darker!!! Not a huge deal, but it matters to us. The ocean was beautiful with big waves. Red flag almost every day. One good thing about the wind, we didn't get hot! Lol The place is fairly quiet during the day. They do have music playing. It was a reasonable sound level except for a few times when they're having activities. The music gets louder. Would recommend if looking for smaller, quaint exceptional service & good food.
This is a small resort. Only 202 rooms. Therefore activities are limited. There is only 3 restaurants. In the a'la carte restaurants there wasn't many vegetables or any fruit to choose from, just a few dishes had them. IMHO they could've used some different ideas for night time entertainment. They did have several good bands during our stay. They had activities for all ages. Even a playground for the kids. The food was delicious!! The staff were awesome! The place was very clean except for the pool. But, it was really windy when we stayed & I think it was the wind that blew most of the trash in. It is a 10 minute walk to a nice pharmacy. Another 5 minutes to their (flea market) with tons of souvenirs and jewelry. It is safe to walk around there, even at night! There was some seaweed but in pretty small quantities. Not the resort's fault. What was the resorts fault is they let it accumulate during the week to where it started getting smelly & thicker. One day whomever raked it folded it back into the sand. It makes the sand darker!!! Not a huge deal, but it matters to us. The ocean was beautiful with big waves. Red flag almost every day. One good thing about the wind, we didn't get hot! Lol The place is fairly quiet during the day. They do have music playing. It was a reasonable sound level except for a few times when they're having activities. The music gets louder. Would recommend if looking for smaller, quaint exceptional service & good food.
Was this helpful?
AI-generated summary based on recent guest reviews
10
andrey k
19 Feb 2023
·
Stayed 13 nights
Staff
Staff
8
Larhona
21 Jan 2023
·
Stayed 1 night
I would stay at Sunset Royal again. The front desk staff where nice and helpful. The hotel was modern , very clean and the food was good as well. I think they should have more nightly entertainments. Overall it is a friendly resort, has a great time
I would stay at Sunset Royal again. The front desk staff where nice and helpful. The hotel was modern , very clean and the food was good as well. I think they should have more nightly entertainments. Overall it is a friendly resort, has a great time
FAQs about Sunset Royal Beach Resort
Is parking available at the property?
Complimentary parking is available directly at the resort.
Is breakfast offered at the resort?
Yes, breakfast is available on-site, allowing guests to start their day with a delightful meal.
What are the standard check-in and check-out times?
Check-in time is at 15:00 and check-out time is at 12:00.
What accessibility features are available for guests with disabilities?
The property offers elevators, step-free entrances, and wheelchair-accessible facilities, including public areas and rooms.
What is the location of the resort in relation to key landmarks?
The resort is located in a private area of Playa de Cancun, just 1km from the popular nightlife zone, providing easy access to local attractions.
Does the resort have a swimming pool?
Yes, the resort features an outdoor swimming pool, perfect for relaxation and recreation.
What are the policies for guests staying with children?
Children are welcome at the property, and kids can stay for free up to a certain age.
What are the policies regarding extra beds and cribs?
The property offers cribs and rollaway beds, subject to availability and may incur additional costs. Advance request is recommended.
Have a question?
Instant AI responses are based on hotel information
Prices for upcoming dates
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
December 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-11-05: 212.41947493482974USD
- 2026-11-06: 196.29823540638733USD
- 2026-11-07: 181.66910018756104USD
- 2026-11-08: 181.59556484062196USD
- 2026-11-09: 181.55028084306338USD
- 2026-11-10: 181.62274205903626USD
- 2026-11-11: 181.55028084306338USD
- 2026-11-12: 181.55028084306338USD
- 2026-11-13: 183.6080600288086USD
- 2026-11-14: 183.38353255747987USD
- 2026-11-15: 183.60858856944276USD
- 2026-11-16: 182.7260280085907USD
- 2026-11-17: 183.38353255747987USD
- 2026-11-18: 183.38353255747987USD
- 2026-11-19: 183.38353255747987USD
- 2026-11-20: 183.38353255747987USD
- 2026-11-21: 183.60858856944276USD
- 2026-11-22: 183.38353255747987USD
- 2026-11-23: 183.38353255747987USD
- 2026-11-24: 183.38353255747987USD
- 2026-11-25: 183.4763340630188USD
- 2026-11-26: 182.80357003453065USD
- 2026-11-27: 183.38353255747987USD
- 2026-11-28: 183.01474759242248USD
- 2026-11-29: 183.38353255747987USD
- 2026-11-30: 183.60858856944276USD
- 2026-12-01: 183.38353255747987USD
- 2026-12-02: 183.38353255747987USD
- 2026-12-03: 183.38353255747987USD
- 2026-12-04: 183.38353255747987USD
- 2026-12-05: 183.38353255747987USD
- 2026-12-06: 183.38353255747987USD
- 2026-12-07: 182.78575310025025USD
- 2026-12-08: 183.60858856944276USD
- 2026-12-09: 183.38353255747987USD
- 2026-12-10: 183.38353255747987USD
- 2026-12-11: 183.38353255747987USD
- 2026-12-12: 183.6080600288086USD
- 2026-12-13: 183.38353255747987USD
- 2026-12-14: 183.62033581127932USD
- 2026-12-15: 183.60858856944276USD
- 2026-12-16: 183.38353255747987USD
- 2026-12-17: 183.38353255747987USD
- 2026-12-18: 182.63641479655456USD
- 2026-12-19: 183.38353255747987USD
- 2026-12-20: 183.38353255747987USD
- 2026-12-21: 183.38353255747987USD
- 2026-12-22: 183.60858856944276USD
- 2026-12-23: 355.99206525009157USD
- 2026-12-24: 355.99206525009157USD
- 2026-12-25: 356.17074608383183USD
- 2026-12-26: 417.09545448593144USD
- 2026-12-27: 481.655465369751USD
- 2026-12-28: 481.655465369751USD
- 2026-12-29: 481.655465369751USD
- 2026-12-30: 481.655465369751USD
- 2026-12-31: 481.655465369751USD
- 2027-01-01: 459.8128246256714USD
- 2027-01-02: 395.7386278331299USD
- 2027-01-03: 230.2124373400116USD
- 2027-01-04: 221.10136863995362USD
- 2027-01-05: 220.9429769466858USD
Check-in time starts at15:00Check-in time ends at23:59Check-out time ends at12:00
Check-in must be done by someone who is at least 18 years old.
Age Requirements
Minimum age to check in is 18 years old
Pets
Service animals are allowed;Service animals are exempt from fees/restrictions;Pets not allowed;
Front Desk Services
Contactless check-in and contactless check-out are available; Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Identification
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges;
Children And Extra Bed Policy
Extra-person charges may apply and vary depending on property policy; This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room;
Dining
Satisfy your appetite for lunch at Acuario, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.
Mandatory Fees And Taxes
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: MXN 85.40 per accommodation, per night
- Resort fee: MXN 360 per accommodation, per night
- Additional inclusions
- Bicycle storage
- Partner property access
- Partner property beach club access
- Partner property pool access
- Sporting facilities or equipment
Popular amenities
Parking
Restaurant
Swimming pool
Babysitting/Child services
Room service
Tour desk
General
Room service
Restaurant
Non-smoking rooms
Sauna
Hot tub/Jacuzzi
Steam room
Massage
Solarium
Spa & wellness centre
Body treatments
Facial treatments
Kids club
Packed lunches
Breakfast in the room
Family room
Beach Sun Loungers
Snack Bar/Deli
Parking
Parking
Free parking
Parking Onsite
Internet
Free wi-fi
Activities
Swimming pool
Private beach
Garden
Beach (nearby)
Pool outdoor
Outdoor heated pool
Live music
Evening Entertainment
Outdoor Furniture
Pool (Seasonal Outdoor)
Terrace
Fitness Center (nearby)
Services
Tour desk
Babysitting/Child services
Housekeeping
Safe-deposit box
ATM/Cash machine
Luggage storage
Self laundry
24-Hour Front Desk
Concierge Services