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The Westin Resort & Spa Cancun - Image 1
The Westin Resort & Spa Cancun - Room
The Westin Resort & Spa Cancun - Room
The Westin Resort & Spa Cancun - View from room
The Westin Resort & Spa Cancun - Reception

The Westin Resort & Spa Cancun

Amenities

  • Parking

  • Restaurant

  • Swimming pool

  • Room Service

  • Tour Desk

  • Dry Cleaning

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Property description

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor pools, outdoor tennis courts, and a sauna. Additional features at this ...
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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

At The Westin Resort & Spa Cancun, travellers consistently praise the friendly, attentive staff and relaxing beachfront setting with multiple pools and great views, while noting dated rooms with maintenance issues, renovation noise or odors, and pushy timeshare sales.

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Facilities

Good

Cleanliness

Inconsistent

Rooms

Dated

Service

Friendly

Location

Quiet

Dining

Pricey

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8

Catherine

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18 Apr 2026

·

Stayed 1 night

The beach was unfortunately completely overrun with seaweed, making it unusable. Our room was very comfortable, and the pools were nice, although the "hot tub" was not hot. The dinner restaurant was a little pricey, but the food and the beachfront location was excellent. Parking was very convenient.
The beach was unfortunately completely overrun with seaweed, making it unusable. Our room was very comfortable, and the pools were nice, although the "hot tub" was not hot. The dinner restaurant was a little pricey, but the food and the beachfront location was excellent. Parking was very convenient.
10

Carolina

IAN-logo

15 Apr 2026

·

Stayed 1 night

clean room, staff super nice
clean room, staff super nice
10

Lindsey

IAN-logo

14 Apr 2026

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Stayed 3 nights

We really enjoyed our stay! Room was clean and a good size. Really enjoyed the pool area and how it is right on the beach. Our toilet was leaking the first night we arrived, however the hotel staff was very responsive and kind and helped switch our room right away. Overall, our whole family enjoyed it.
We really enjoyed our stay! Room was clean and a good size. Really enjoyed the pool area and how it is right on the beach. Our toilet was leaking the first night we arrived, however the hotel staff was very responsive and kind and helped switch our room right away. Overall, our whole family enjoyed it.
10

Holly

IAN-logo

13 Apr 2026

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Stayed 1 night

Enjoyed our ocean, balcony room. Loved to stay on the water without having to stay in an all-inclusive, but have access to resort amenities, pool side dining, dining for each meal of choice, multiple pools and walking on the beach. Only downfall was the weeds, took away from the beauty of the beach. They did clean up one area, unsure how often they do this, as I know it is a large undertaking for the entire area.
Enjoyed our ocean, balcony room. Loved to stay on the water without having to stay in an all-inclusive, but have access to resort amenities, pool side dining, dining for each meal of choice, multiple pools and walking on the beach. Only downfall was the weeds, took away from the beauty of the beach. They did clean up one area, unsure how often they do this, as I know it is a large undertaking for the entire area.
6

Milka

IAN-logo

8 Apr 2026

·

Stayed 1 night

Outdated rooms, small pool. The restaurant is way overpriced.
Outdated rooms, small pool. The restaurant is way overpriced.
Boulevard Kukulcan KM 20, Avenida Kukulkan, Cancun, Benito Juárez, Quintana Roo, Mexico

Location

With a stay at The Westin Resort & Spa, Cancun in Cancun (Zona Hotelera), you'll be within a 5-minute drive of Iberostar Cancun Golf Course and Delfines Beach. This beach aparthotel is 2.8 mi (4.4 km) from El Rey Ruins and 3.9 mi (6.2 km) from Aquaworld.

West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park(0.1 Miles)

Nichupté Lagoon(0.5 Miles)

Iberostar Cancun Golf Course(1.1 Miles)

El Rey Ruins(1.4 Miles)

El Rey Ruins Trailhead(1.4 Miles)

Delfines Beach(1.7 Miles)

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Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 16:00 to 23:59

Before 10:00

Good to know

Additional policies and info about this property.

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FAQs

Yes, free self-parking is available on-site. However, parking is limited.

Yes, breakfast is available, and guests can enjoy breakfast in the room. The specific type and cost are not detailed.

No pets are allowed, but service animals are permitted.

Check-in is from 16:00, and check-out is until 10:00. Early or late check-in/check-out may be available upon request, but additional charges may apply.

The property features step-free entrances and wheelchair-accessible facilities in public areas. Additional details on specific room accessibility are not provided.

The hotel is located in the Hotel Zone of Cancun, within a 5-minute drive of Iberostar Cancun Golf Course and Delfines Beach. It is approximately 11.9 km from Cancun International Airport.

Yes, the hotel features 4 outdoor swimming pools, including a children's pool. The pools are operational year-round.

Children are welcome at the hotel. There is no charge for children under a certain age, but rollaway or extra beds are not available.

The property does not offer cribs or rollaway beds. Extra beds are not available, and children are welcome without additional charges.

Have a question?

Instant AI responses are based on hotel information

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