Name: Hotel Casa Colonial Cozumel-Dog Friendly
Address: 5a avenida Sur #9, Colonia Centro, San Miguel, Quintana Roo, Mexico, San Miguel, Quintana Roo, MX
Price range: US$58–US$122 per night
Rating: 8.5

What guests think

At Hotel Casa Colonial Cozumel, travelers highlight the very central location near the ferry and shops, friendly staff, and generally clean, good-value rooms, while noting the older feel, limited facilities, and a basic breakfast that varies in quality.

Several reviews mention inconsistent Wi-Fi, occasional noise from nearby venues, and maintenance issues such as brief hot water or humidity. Overall, it suits travelers who prioritize walkability and friendly service over amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are basic; several guests note there is no pool and no on-site parking.

Related guest reviews

8

Timothy

26 Mar 2024

·

Stayed 4 nights

This is an older property, but was very clean. The staff was very friendly and helpful, and the breakfast was good. The only downside to this place is there is no parking for a rental car….I would definitely stay there again…

8

Efrain

29 Jul 2024

·

Stayed 1 night

No tiene estacionamiento, el desayuno muy básico

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8

Jean Pierre

27 Mar 2025

·

Stayed 3 nights

Good location, very clean, quiet, good value, free access to fantastic sister hotel pool.

10

Rafael

1 Jan 2025

·

Stayed 1 night

I really enjoyed this small hotel. Excellent communication pre-arrival, the staff was super friendly and helpful, the room was fantastic. Located just a quick 5 min walk from the ferry with multiple restaurants close by. This property does not have a pool, which was fine for us

6

Pradeep

5 Nov 2025

·

Stayed 2 nights

The amenities could be better

10

Jonathan

23 Apr 2024

·

They have staff on 24hrs a day. The 2 room suites include kitchenette with fridge, small stove, plates & utensils. All rooms come with a programable safe to keep valuables in. Very quiet and peaceful. Having a free breakfast included is very nice. located centrally and very close to ferry terminal. This was my second stay at the property. Rates are very reasonable!

8

Jelena

5 Jan 2023

·

Stayed 19,357 nights

The staff was kind and the location is good. But there is no mini fridge in the room (which is really helpful if youre traveling with a toddler, like we were) and the breakfast is exactly the same every morning.

8

Juan Pacheco

17 Apr 2025

·

Stayed 3 nights

El detalle que no ne gusto es que nobtiene alberca, y el desayuno solo aplica el americano, considero que debia aplicar el de bufette el otro punto es que no tiene estacionamento, el personal bastante amable, mas que bueno de hay en fuera, bien, saludos.

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10

Larry

28 Apr 2025

·

Stayed 3 nights

It was in a very tourist area but very quite and near the ferry to playa del carman. No pool

8

Jian

10 Jan 2025

·

Stayed 9 nights

Location is great and staffs are wonderful. Breakfast is great. But amenities were out dated, fridge is leaking, no microwave. Staff are very accommodating, but hotel really needs renovation. Hotel was very accommodating letting us check out earlier due to the travel plan change and agreed not to charge the unused days. But Expedia did not process refund until this minute, making excuse that Hotel did not approved it which was obviously a lie. So disappointing about Expedia US travel team!

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Cleanliness

Many guests found rooms clean, but issues recur with humidity or musty odors. Multiple reviews mention maintenance problems such as weak or brief hot water, low shower pressure, leaky fridges, and aging fixtures.

Related guest reviews

10

jeffrey

26 Oct 2023

·

Stayed 8 nights

The only thing i have to say negative is that the hot water only works for Mabey 2minutes so you have to shower very quickly

6

Sean

2 Jan 2025

·

Stayed 4 nights

It was a basic Mexican hotel, with a great location. The shower was the worst part as the water basically dripped out.

10

Farid

9 Feb 2024

·

Stayed 3 nights

A part le petit déjeuner Intercontinental répétitif. Tout le reste est parfait, le personnel extra et la propreté impeccable, hôtel à recommander à mes concitoyens...

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6

Zhan

16 Jan 2024

·

Stayed 1 night

The scores are not reflecting the condition of the rooms. The air condition was not strong enough to dry up the humidity in the room. I cleaned the filter of the air condition that accumulated thick dust. There was a kitchen but no cooking pots, only a small fry pan. We Asians need to drink boiled water and it was almost impossible.

10

Melissa

29 Nov 2025

·

Stayed 2 nights

Clean quiet room, comfy beds, great location, easy walk from the ferry and very friendly staff. The morning server opened the gate for the beautiful gardens which was a lovely treat.

10

RANDY

2 Feb 2023

·

need more hot water for the shower the shower hot water only lasted maybe 2 mins

10

Gabriela

8 Jun 2024

·

Stayed 2 nights

Muy limpio , muy amable todo el personal , muy Rico el desayuno , nos encantaría volver

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8

Barry Alan

18 Nov 2024

·

Stayed 4 nights

Property is old but in very good condition and clean. It's pretty no-frills but comfortable. I had a problem on the last day with my door lock, but the staff was friendly and helpful basically dismantling the door so I could get my stuff.

6

Jeffrey

29 Jan 2025

·

Stayed 1 night

While the hotel is situated in an excellent area right at the main shopping district with plenty of restaurants nearby, the room was clean and staff very friendly BUT the rooms are musky from mildew or mold and irritate your throat and sinuses. Even running the AC does not help because this is where most of it develops along with the wood inside. The lobby is nice, but rooms need upgraded. I have stayed many other places in Cozumel and even lived here for 2 years. I advise Casa Mexicana or Hotel Puerto Libre as better options for similar price. Price is to high for what you get. Also the continental breakfast was only slices of bread, jam, and a little fruit. Excellent location for walking.

8

Jian

10 Jan 2025

·

Stayed 9 nights

Location is great and staffs are wonderful. Breakfast is great. But amenities were out dated, fridge is leaking, no microwave. Staff are very accommodating, but hotel really needs renovation. Hotel was very accommodating letting us check out earlier due to the travel plan change and agreed not to charge the unused days. But Expedia did not process refund until this minute, making excuse that Hotel did not approved it which was obviously a lie. So disappointing about Expedia US travel team!

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AI-generated summary based on recent guest reviews

Rooms

Rooms are older and dated, with some spacious suites and comfortable beds. Wi-Fi reliability is mixed, and a few guests reported noise from nearby venues at night.

Related guest reviews

8

Barry

15 Nov 2023

·

Stayed 3 nights

For a economical and convenient place to stay, you can't beat Suites Colonial. While the property is a little dated (aka 'charm'), the rooms are very clean and well appointed. Slept like a rock in the comfortable bed. Water pressure is a little low in the shower so easy on the shampoo.

6

Glenn

21 Nov 2023

·

Stayed 16 nights

Could use better Wi-Fi and a smart tv

6

Jack

25 Feb 2024

·

Stayed 5 nights

Was central to San Migel. Room is dark, lacks sunlight. No balconey. Requires updating. Staff are great.

10

brenda

9 Mar 2023

·

Stayed 4 nights

Great 3 star hotel. Once in a while there can be noise next door, from music.

10

pierina

12 Oct 2025

·

Stayed 4 nights

Las chica que nos atendio en el desayuno maravillosa y todo los empleados lo unico que tiene que mejorar es el internet en los cuartos

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8

Melina

28 Jan 2022

·

Stayed 3 nights

Nice and clean hotel with reasonable price. Great location. Breakfast was a low-ball. Went there for the first morning. It was a toast with butter, scambled eggs with ham and coffee/tea/water. I asked for the eggs without meat but they said it was not possible. Not even juice. Didnt bother going there other mornings. Tuesday night the bar right next to the hotel started playin live music at 22:30. We woke up to this, not even earplugs helped it was so loud. Music was played until around 1-2am. This was upsetting since we had early morning wake up for the next day. Overall nice but I would consider coming here because of the loud music.

8

Thomas

1 Aug 2024

·

Stayed 3 nights

Great location and very nice and helpful staff. Breakfast was really nice. Rooms need an upgrade and WiFi was in and out but overall a very good stay.

8

Igor

19 Jul 2023

·

Stayed 2 nights

A localização é boa, mas o hotel é antigo. Apesar com o quarto espaçoso, merece uma reforma. O café da manhã é bom, mas com poucas opções.

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8

Barry Alan

18 Nov 2024

·

Stayed 4 nights

Property is old but in very good condition and clean. It's pretty no-frills but comfortable. I had a problem on the last day with my door lock, but the staff was friendly and helpful basically dismantling the door so I could get my stuff.

8

NANCY

20 Dec 2024

·

Stayed 4 nights

En servicio de limpieza esta muy limitado en papel higiénico y toallas,klines. El internet variable

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Service

Staff are friendly and accommodating, often resolving issues quickly and helping with changes.

Related guest reviews

10

Rafael

1 Jan 2025

·

Stayed 1 night

I really enjoyed this small hotel. Excellent communication pre-arrival, the staff was super friendly and helpful, the room was fantastic. Located just a quick 5 min walk from the ferry with multiple restaurants close by. This property does not have a pool, which was fine for us

8

Greg

8 Mar 2025

·

Stayed 14 nights

Friendly staff. Very quiet property. I'm returning next year for two months. That has to speak for my overall satisfaction.

10

Melissa

29 Nov 2025

·

Stayed 2 nights

Clean quiet room, comfy beds, great location, easy walk from the ferry and very friendly staff. The morning server opened the gate for the beautiful gardens which was a lovely treat.

10

Gregory

31 Mar 2024

·

Stayed 3 nights

My stay at Suites Colonial was excellent. The staff was very friendly and accommodating. The rooms were clean and comfortable. The location is near EVERYTHING! All in walking distance or near taxi's when they were needed.

10

BLANCA

4 Oct 2025

·

Stayed 2 nights

Perfect location and staff! Always had a smile and courteous attitude! Perfect room for my husband and I to enjoy while at Cozumel!

8

Barry Alan

18 Nov 2024

·

Stayed 4 nights

Property is old but in very good condition and clean. It's pretty no-frills but comfortable. I had a problem on the last day with my door lock, but the staff was friendly and helpful basically dismantling the door so I could get my stuff.

8

Jan Alice

19 Feb 2024

·

Stayed 11 nights

Colonial suites is a great location! Lots of great restaurants in the immediate area, and a short walk to the pier for diving. Staff was very professional and friendly. I had a small issue, that was taken care of immediately. Breakfast of coffee, fruit and yogurt, toast, eggs, and refried beans was served on the premises. Very efficient, and again the staff was great.

10

Milind

8 Jan 2023

·

Stayed 1 night

Suites colonial is an amazing hotel that raises the bar 👍 booked wrong dates accidently thanks to expedia's bad ui, immediately called expedia - they were very unhelpful and said 'not my problem'. The hotel however accommodated us. This is the only hotel I'll stay in cozumel. 5 stars. But expedia gets 2 star. Do better

10

Christina

28 May 2023

·

Stayed 5 nights

Where do I even begin, Suites Colonial exceeded my expectations in every way possible. The staff was amazing, as well as helpful and courteous. Shout out to Beatrice and Luisa for helping and accommodating us in every way. Me and my cousin are truly grateful and we are looking forward to booking with Suites Colonial in the near future. The staff made our stay a memorable one, I can’t wait to come back!! 💜💜💜

8

Jian

10 Jan 2025

·

Stayed 9 nights

Location is great and staffs are wonderful. Breakfast is great. But amenities were out dated, fridge is leaking, no microwave. Staff are very accommodating, but hotel really needs renovation. Hotel was very accommodating letting us check out earlier due to the travel plan change and agreed not to charge the unused days. But Expedia did not process refund until this minute, making excuse that Hotel did not approved it which was obviously a lie. So disappointing about Expedia US travel team!

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Location

Very central, walkable location near the ferry, plaza, restaurants, and shops.

Related guest reviews

10

Martin

26 Nov 2025

·

Stayed 4 nights

the hotel is in the centre of the town, so everything is accesible

10

Lizette

10 Apr 2025

·

Stayed 1 night

Excelente ubicación céntrica en Cozumel , muy cómodo y muy limpio al rededor lleno de restaurantes muy lindos y de todos los precios.

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10

Hector

29 Oct 2023

·

Stayed 1 night

This hotel is located really close by the ferry, convenient location to many places

10

Melissa

29 Nov 2025

·

Stayed 2 nights

Clean quiet room, comfy beds, great location, easy walk from the ferry and very friendly staff. The morning server opened the gate for the beautiful gardens which was a lovely treat.

10

Kathy

5 Sept 2025

·

Stayed 4 nights

Sonrientes y muy buen servicio, súper céntrico el lugar, ideal para turistas

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10

MARIA

21 Jun 2025

·

Stayed 1 night

Great area! Walking distance to everything.

10

Dolores

2 Nov 2022

·

Un lugar muy tranquilo para descansar y céntrico

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8

Jan Alice

19 Feb 2024

·

Stayed 11 nights

Colonial suites is a great location! Lots of great restaurants in the immediate area, and a short walk to the pier for diving. Staff was very professional and friendly. I had a small issue, that was taken care of immediately. Breakfast of coffee, fruit and yogurt, toast, eggs, and refried beans was served on the premises. Very efficient, and again the staff was great.

8

Aleisha

20 Oct 2024

·

Stayed 1 night

We were only in Cozumel for one night so it was perfect for us. Located right on the square we could have easily walked to it if we had known our way around. It’s close to the ferry and the ocean. Lots of local shops and restaurant options within walking distance. The hotel is cute, clean, & comfortable. It is an older property but suited us well for the night. Check in was fast and we were able to have a late check out and room upgrade with our Expedia VIP benefits. The waitress at breakfast was super sweet and took great care of us. Service with a smile is always appreciated! Breakfast was simple but cooked to order and fresh. Would stay here again!

10

Drew

6 Aug 2022

·

Stayed 3 nights

Very nice and clean. Great location and good value

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Dining

Breakfast is included but ranges from simple or repetitive continental options to cooked-to-order plates that some enjoyed. Overall quality and variety feel limited to several guests.

Related guest reviews

6

Esthefany

4 Feb 2025

·

Stayed 3 nights

It as okay, the breakfast was not good, just fruit and a slice of bread. The staff was nice and the rooms were clean.

8

Farid

6 Feb 2024

·

Stayed 5 nights

Convenable par sa proximité des commerces et transports, service rapide et professionnelle. Petit déjeuner monotone et répétitif, mais un séjour agréable et personnel cordial...

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10

Farid

9 Feb 2024

·

Stayed 3 nights

A part le petit déjeuner Intercontinental répétitif. Tout le reste est parfait, le personnel extra et la propreté impeccable, hôtel à recommander à mes concitoyens...

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10

vijay

15 Jan 2025

·

Stayed 7 nights

Wonderful place right in the Plaza. Nice staff and great patio breakfast. Very close to shopping and dining.

8

Melina

28 Jan 2022

·

Stayed 3 nights

Nice and clean hotel with reasonable price. Great location. Breakfast was a low-ball. Went there for the first morning. It was a toast with butter, scambled eggs with ham and coffee/tea/water. I asked for the eggs without meat but they said it was not possible. Not even juice. Didnt bother going there other mornings. Tuesday night the bar right next to the hotel started playin live music at 22:30. We woke up to this, not even earplugs helped it was so loud. Music was played until around 1-2am. This was upsetting since we had early morning wake up for the next day. Overall nice but I would consider coming here because of the loud music.

8

Thomas

1 Aug 2024

·

Stayed 3 nights

Great location and very nice and helpful staff. Breakfast was really nice. Rooms need an upgrade and WiFi was in and out but overall a very good stay.

8

Jelena

5 Jan 2023

·

Stayed 19,357 nights

The staff was kind and the location is good. But there is no mini fridge in the room (which is really helpful if youre traveling with a toddler, like we were) and the breakfast is exactly the same every morning.

8

Fernando Manríquez

14 Jul 2024

·

Stayed 5 nights

Podrían poner más empeño en el tema del desayuno o seguir mandando a la gente a desayunar al Casa Mexicana.

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8

Jan Alice

19 Feb 2024

·

Stayed 11 nights

Colonial suites is a great location! Lots of great restaurants in the immediate area, and a short walk to the pier for diving. Staff was very professional and friendly. I had a small issue, that was taken care of immediately. Breakfast of coffee, fruit and yogurt, toast, eggs, and refried beans was served on the premises. Very efficient, and again the staff was great.

10

Dana

30 Dec 2023

·

Stayed 4 nights

The other reviews are correct. It’s a simple but large condo with a bedroom, kitchen, sitting room and table area. Immaculately clean. Very good breakfast. Situated in the heart of downtown. Will absolutely stay again!

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Month	Average price
January	US$59
February	US$71
March	US$61
April	US$70
May	US$64
June	US$56
July	US$55
August	US$53
September	US$51
October	US$49
November	US$63
December	US$60

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $122	19 $58
20 $58	21 $61	22 $63	23 $63	24 $63	25 $63	26 $66
27 $63	28 $63	29 $63	30 $63

Su	Mo	Tu	We	Th	Fr	Sa
				1 $66	2 $70	3 $70
4 $70	5 $70	6 $70	7 $63	8 $63	9 $63	10 $64
11 $63	12 $64	13 $70	14 $64	15 $63	16 $70	17 $64
18 $64	19 $64	20 $64	21 $64	22 $64	23 $65	24 $65
25 $60	26 $64	27 $64	28 $64	29 $64	30 $64	31 $64

Hotel Casa Colonial Cozumel-Dog Friendly

Prices for Hotel Casa Colonial Cozumel-Dog Friendly

Monthly average prices

About this property

Location

Room options

Suite, 2 Double Beds

Studio

Guest reviews of Hotel Casa Colonial Cozumel-Dog Friendly

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hotel Casa Colonial Cozumel-Dog Friendly

Prices for upcoming dates