Hotel Marina Resort & Beach Club

This property has no elevator. LOTS of STAIRS and STEPS to get to the room. If you are traveling with elders, this will be an issue. Grandma has knee issues. Going up and down from and to the room is a trek. The check in process was a pain. They have you manually complete a form. Then they hand you bunch of remotes for the room. Why not just leave it in the room? The AC required a key card. If you ask for an extra key card, they need you to sign a paper. Extra towels, they need you to sign a paper. They will charge you if you do not return. The Do Not Disturb sign do not work. The employee still enter into the suite. Their breakfast that came with the stay is not great at all. A super small selection to pick from. I would not recommend this place if you plan to travel to Santa María Huatulco.

A beautiful resort near the hotel area of Huatulco. It has two small but nice swimming pools and one wading pool on the hotel grounds. The beach club area is a short walk further down the street that has another small but nice pool. Be warned there are a lot of stairs on the property so if you have mobility issues you might struggle a bit, it is in no way wheelchair friendly/accessible. The rooms are well kept and the staff does well to keep it tidy and stocked with some bottled water. We were in a two-bedroom suite that had a small kitchen (sink, refrigerator, dishes, coffee maker). The beds were very comfortable so we slept well. Parking is very limited but is on site and convenient. Easy to walk to the shops, restaurants and beach on the opposite side of the marina. If you plan on doing any boat tours it couldn't be any more convenient for you. Plenty of options to choose from right across the street from the hotel lobby. We enjoyed our stay very much and would return.

Good location. Walkable to Santa Cruz bay. Not happy with the room given. Originally was to get room 214 but one of the staff members said that since it was booked through Expedia we were given a smaller room (#234). The facility did not have an elevator so we had to go up several flights of stairs. Room 214 had very little stairs to get to. So booking through Expedia gets you the lesser rooms!?!?!

Parking was terrible. Only limited spots within the hotel. Was difficult finding street parking. Beach club only average. We ate and went to the local beaches which were better

Las albercas se encontraban sucias durante todos los dias de nuestra estancia.

Staff are wonderful! Breakfast was good. No elevators. Clean

No hay elevador

Parking is scarce and the pools can be a little cleaner. Service was nice and the rooms were clean. Great location and great hotel for families.

Old building with many steps but clean rooms, nice pool and great helpful staff!

Preis/Leistung Verhältnis war nicht angemessen. Poolfläche war schön, aber das Poolwasser war oft nicht sauber und voller toter Insekten. Ich habe nie gesehen, dass die Pools dementsprechend gereinigt wurden. Die Toiletten am Pool ebenfalls in einem sxhlechten Zustand. Das Zimmer haben wir gewechselt, hierbei wae das Personal hilfsbereit. Das vorherige Zimmer war wirklich nicht sauber, bspw. Dreck an der Decke und in Ecken. Es sah nicht so aus als würde dort gründlich geputzt werden. Das Frühstück ist ebenfalls nicht empfehlenswert, sehr kleine Auswahl für den Preis. Die Lage hingegen schön. Beach Club auch schön, allerdings auch dort der Pool mit sehr vielen sich lösenden Mosaiksteinen. Insgesamt wirkte es so, als ob das Hotel dringend wieder eine Grundsanierung bräuchte. Die Farbe des roten Bodens in den Zimmern löste sich schon. Das Hotel war aber hilfreich mit der Organisation von Ausflügen. Insgesamt trügen die Fotos, der Zustand der Anlagen ist nicht so gut wie auf den Fotos zu sehen. Für den Preis gibt es deutlich bessere Hotels im Ort.

The property was very clean and well maintained.

La atención y hospitalidad del hotel es excelente, todo muy limpio y agusto

Las albercas se encontraban sucias durante todos los dias de nuestra estancia.

Nunca volvería a este hotel, cucarachas en las sábanas, ruido excesivo en la alberca que impide descansar, las habitaciones tienen humedad…. La publicidad es engañosa,

El estacionamiento muy limitado, el baño exageradamente pequeño, falta de mantenimiento, la alberca estaba sucia por la mañana no vale el costo

Todo bien, personal atento, limpieza muy bien.Satisfecho

This is a great hotel, close to everything from shopping to beaches. This is a slightly older hotel but still in beautiful shape and well kept. The staff are all wonderful and did everything they could to understand our very limited spanish. Our breakfast waitress helped teach us a new word almost every morning. We will definately go back.

Muy limpio y todos muy amables

Que la habitación tenía chinches, me tuvieron que cambiar y fuimos al restaurante una hora de espera y nadien nos atendía, qué lástima porque el hotel está hermoso, decepcionada

Preis/Leistung Verhältnis war nicht angemessen. Poolfläche war schön, aber das Poolwasser war oft nicht sauber und voller toter Insekten. Ich habe nie gesehen, dass die Pools dementsprechend gereinigt wurden. Die Toiletten am Pool ebenfalls in einem sxhlechten Zustand. Das Zimmer haben wir gewechselt, hierbei wae das Personal hilfsbereit. Das vorherige Zimmer war wirklich nicht sauber, bspw. Dreck an der Decke und in Ecken. Es sah nicht so aus als würde dort gründlich geputzt werden. Das Frühstück ist ebenfalls nicht empfehlenswert, sehr kleine Auswahl für den Preis. Die Lage hingegen schön. Beach Club auch schön, allerdings auch dort der Pool mit sehr vielen sich lösenden Mosaiksteinen. Insgesamt wirkte es so, als ob das Hotel dringend wieder eine Grundsanierung bräuchte. Die Farbe des roten Bodens in den Zimmern löste sich schon. Das Hotel war aber hilfreich mit der Organisation von Ausflügen. Insgesamt trügen die Fotos, der Zustand der Anlagen ist nicht so gut wie auf den Fotos zu sehen. Für den Preis gibt es deutlich bessere Hotels im Ort.

The place is meticulously maintained and cleaned. No ice machine or mini fridge, and not even close to enough parking.

Just really poor signal good luck trying to use internet

Hotel was nice to stay in, the staff was very friendly and helpful, only part that we didn't like was the wifi service sucked big time!

Lovely staff, great breakfast included, site was rustic with a colonial Mediterranean style. The many levels of the hotel up against the rock outcropping gives is a unique elegance with beautiful views of the ocean and marina. Recommendable!!

Restroom too small, bedroom area too small

Un poco caro para la infraestructura del hotel bastante viejo así como Sus muebles y ropa de cama

Muy amables todos mantienen las istalaciones limpias esta sercas de todo los cuartos no tienen cafeteras no tienen donde agarrar hielo

Las habitaciones son muy pequeñas y el baño más, se sale el agua y huele a drenaje. La atención es buena pero no excelente.

No washer and dryers are available and there’s no comforter and no fridge in room

For being a rather big resort the rooms were very small made more for little people especially the bathrooms and no AC outlets except for the one in the bathroom.

This property has no elevator. LOTS of STAIRS and STEPS to get to the room. If you are traveling with elders, this will be an issue. Grandma has knee issues. Going up and down from and to the room is a trek. The check in process was a pain. They have you manually complete a form. Then they hand you bunch of remotes for the room. Why not just leave it in the room? The AC required a key card. If you ask for an extra key card, they need you to sign a paper. Extra towels, they need you to sign a paper. They will charge you if you do not return. The Do Not Disturb sign do not work. The employee still enter into the suite. Their breakfast that came with the stay is not great at all. A super small selection to pick from. I would not recommend this place if you plan to travel to Santa María Huatulco.

9/10 for the hotel in general, and the beach club! We truely only had one issue with our stay....the front desk evening/night manager! We asked for ice 7/7 nights. We only had ice brought to us on 2 nights, and that is only because the beach club manager spoke to the evening front desk staff and arranged it. The next evening front desk said yes he would bring it then didn't. So incredibly frustrating when I needed the ice for medication! This hotel is a hidden gem, the staff at the beach club is amazing (Victor & Abi especially), but the front desk night clerk left a disappointing experience. He was rude, and generally not caring about anything at all! A coffee maker in the room, or in a common area would have been a bonus!

Our stay was perfect, Kevin in the restaurant went above and beyond during our stay. He was friendly and very helpful. We were close to the beach, a very easy walk through the marina on on the street. Overall the rooms were good, clean and maintained. Restaurant was good, front staff was great we lived our stay

Bad customer servive

La mayoría del personal muy amable, limbieza excelente, solo tuve un detalle con el chico que estaba en recepción cuando llegué al hospedaje, 0 amable.

The property is dated, no elevator and everyone walks up to the floors in the high heat it is very rough. The front desk staff are rude and challenging. I was sold a package with breakfast buffet included and that was a lie. I was not offered that but instead of the menue very limited choices 4 to be exact. No lobby to hang out and cool off. No refrigerator in the rooms to keep cold beverages. Slow to response staff. No activities that could be done for entertainment. Good location only perk. No bar to hang out and yave a drink. Phones did not work. No TV channels for entertainment. Very old options for movies that came out 20 plus years ago. Very hard beds not a good comfortable sleep. Very cheap accommodations. You get what you pay for. 2 star rating. Location is ok close to beach walking distance. Best pay for a bicer hotel with better amenities.

Since check in, it is all about threats about additional charges for everything, lost remote control $250, lost A/C control $250, lost Cable box remote control $250, pool towels and on and on... Half the time had to call reception for towels, they claimed housekeeping forgot, then take 30 to 45 min to bring them...

This a well run hotel close everything Staff are very helpful.

Old building with many steps but clean rooms, nice pool and great helpful staff!

muy tardado su recepción

Helpful staff. Clean premises. Delicious breakfast, at a cost. Beautiful large courtyard with three pools

very close to the Marina if you like going Fishing

This hotel is located in a very walkable and desireable location. The beach is minutes away and a taxi ride to Maquey or Entraga beach is only about 80 Pesos. We opted for the included breakfast and it is more than adequate. You can pick between 5 items on the menu along with the included fruit, yougurt and granola. The hotel is a bit older, but kept very clean. We chose a suite which had plenty of room and a very nice balcony overlooking the pool. There are lots of steps and no elevators so be prepared. Overall a very good value, and enjoyable place to stay.

Location

Good location close to Marina , cleanliness, too small pool y small rooms , perfect if you just gonna sleep and do outside tours .

Great area right on the marina. Nice beach a couple minutes walk away. Lots of restaurants and shopping in the area

Property was extremely close to beaches and restaurants all within walking distance.

Only stayed one night on our way home. We did not check out all of the amenities but it was convenient and in a walkable location.

This is a great hotel, close to everything from shopping to beaches. This is a slightly older hotel but still in beautiful shape and well kept. The staff are all wonderful and did everything they could to understand our very limited spanish. Our breakfast waitress helped teach us a new word almost every morning. We will definately go back.

Have stayed at several hotels in Huatulco. This has been by far the best place yet. Great location. Friendly staff. Quiet.

Helpful staff. Clean premises. Delicious breakfast, at a cost. Beautiful large courtyard with three pools

No conviene el. Paquete con desayuno muy pero muy pobre un tazón con 5 pedazo s de fruta un tazón pequeño de yogurth con granola las meseras mal. Encaradas las albercas de por si muy poco profundas y a la mitad de su capacidad de llenado yo. Buscaría otra opción no lo recomiendo

2nd time staying here. Great staff, breakfast and location. The connected beach club seals the deal

This property has no elevator. LOTS of STAIRS and STEPS to get to the room. If you are traveling with elders, this will be an issue. Grandma has knee issues. Going up and down from and to the room is a trek. The check in process was a pain. They have you manually complete a form. Then they hand you bunch of remotes for the room. Why not just leave it in the room? The AC required a key card. If you ask for an extra key card, they need you to sign a paper. Extra towels, they need you to sign a paper. They will charge you if you do not return. The Do Not Disturb sign do not work. The employee still enter into the suite. Their breakfast that came with the stay is not great at all. A super small selection to pick from. I would not recommend this place if you plan to travel to Santa María Huatulco.

A beautiful property. Rooms are very clean and quiet. The included breakfast is amazing, make sure to try the mollitas! The beach club is a great addition to this property so clean and relaxing. Would definitely stay here again.

Staff are wonderful! Breakfast was good. No elevators. Clean

The property is dated, no elevator and everyone walks up to the floors in the high heat it is very rough. The front desk staff are rude and challenging. I was sold a package with breakfast buffet included and that was a lie. I was not offered that but instead of the menue very limited choices 4 to be exact. No lobby to hang out and cool off. No refrigerator in the rooms to keep cold beverages. Slow to response staff. No activities that could be done for entertainment. Good location only perk. No bar to hang out and yave a drink. Phones did not work. No TV channels for entertainment. Very old options for movies that came out 20 plus years ago. Very hard beds not a good comfortable sleep. Very cheap accommodations. You get what you pay for. 2 star rating. Location is ok close to beach walking distance. Best pay for a bicer hotel with better amenities.

It was good the staying. Food was terrible we got fish tacos very greasy.we asked for a plate with fish,rice,vegetables very greasy not good at all

Preis/Leistung Verhältnis war nicht angemessen. Poolfläche war schön, aber das Poolwasser war oft nicht sauber und voller toter Insekten. Ich habe nie gesehen, dass die Pools dementsprechend gereinigt wurden. Die Toiletten am Pool ebenfalls in einem sxhlechten Zustand. Das Zimmer haben wir gewechselt, hierbei wae das Personal hilfsbereit. Das vorherige Zimmer war wirklich nicht sauber, bspw. Dreck an der Decke und in Ecken. Es sah nicht so aus als würde dort gründlich geputzt werden. Das Frühstück ist ebenfalls nicht empfehlenswert, sehr kleine Auswahl für den Preis. Die Lage hingegen schön. Beach Club auch schön, allerdings auch dort der Pool mit sehr vielen sich lösenden Mosaiksteinen. Insgesamt wirkte es so, als ob das Hotel dringend wieder eine Grundsanierung bräuchte. Die Farbe des roten Bodens in den Zimmern löste sich schon. Das Hotel war aber hilfreich mit der Organisation von Ausflügen. Insgesamt trügen die Fotos, der Zustand der Anlagen ist nicht so gut wie auf den Fotos zu sehen. Für den Preis gibt es deutlich bessere Hotels im Ort.

The hotel isa little dated, typical Mexican rock and tile. The included breakfast was fantastic, a huge bowl of fruit with granola on the side and your choice of numerous main courses. The location is right across from the marina and across the street from the beach. Friendly staff and reasonably priced