Name: Hotel 65
Address: 65 Shepherds Bush Road, Hammersmith, Addison, London, England, United Kingdom, London, Greater London, GB
Price range: $244–$399 per night
Rating: 7.38

What guests think

Across reviews, Hotel 65 is seen as a budget-friendly option with generally clean but very compact rooms, while recurring drawbacks include building renovations causing disruption, traffic and internal noise, and occasional service lapses ranging from disorganisation to rudeness.

The location near Hammersmith and Shepherd's Bush is widely praised, and the continental breakfast is generally good value. Rooms are typically small; several have been refurbished with fridges and tea facilities, though summer heat and occasional TV issues are mentioned. Cleanliness feedback is mixed, with many clean stays but some reports of dusty areas, worn linens, unclean bathrooms, and multiple mentions of mice or rats. Expect a basic, well located stay if you prioritize value over space and polish.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Several reviews note ongoing renovations that create noise, scaffolding, or dust.

Related guest reviews

6

Francesca

Dec 8, 2023

·

Stayed 3 nights

shabby communal area, they were being redone

8

Sasha

Jul 24, 2024

·

Stayed 4 nights

Really enjoyed our stay! Great value for the location. Hammersmith is very well located. Staff is friendly. Currently there are some renovations going on on the exterior but they manage it well and no work goes on at odd hours. We didnt have breakfast included but purcjased it anyways a few days and it's good

6

Rainer

Jul 12, 2023

·

Stayed 3 nights

The place was clean but loud. Basic facilities but ok for a 3 nights stay.

8

Nicholas

Jun 27, 2024

·

Stayed 2 nights

Hotel is made up of 4 adjoining houses on a fairly busy road. Rooms are modern, bed comfortable, new bathroom, clean and cosy. Fixed the TV aerial as it was broken (zero channels on the list). Nice to have a fridge in the room. Would have been nice to have a fan, especially as it was very hot and had to leave window open, which made it very noisy with the traffic.

2

Vanessa

Jun 11, 2024

·

Stayed 3 nights

I never do reviews but I was very disappointed with our stay so I will leave one today. The building is under renovations and an absolute mess. Our room had old dingy and worn out towels, a blood stain in the bed, holes in the sheets and pillows that were flat like they had been worn down. The pictures online do not adequately represent what is actually seen in person. It’s not great. When we left we asked to leave our luggage in with the front receptionist since we had to check out at 11 but had a whole day of sightseeing. When we came back we found that our bags were left in the kitchen on the floor along with many other bags from a school group that had just arrived. Our bags were not in a safe place and mixed in with the school group. We asked if we could get our bags from a new man working his shift who had no idea who we were or if those bags were actually ours. Anyone could have taken our bags. He did not verify those bags were ours. This was just not good.

6

Julie-Ann

Jul 7, 2025

·

Stayed 3 nights

Central and close to transport. There were renovations being done so lots of noise from the building works. The room was tiny and I think a bit unfinished from the renovations, but a pleasant enough stay. Be good once the work is done but the room was really tiny with no iron, hair dryer etc. Although I’m sure you can ask for them. The office seemed a bit disorganised.

4

Elvis

Jul 30, 2024

·

Stayed 3 nights

Recently stayed here for 3days. The meet & greet was good. My room on the other hand was not. Hallway and my room was dusty and musty smell, like a construction site. WHY, Because they had Renovation work in the next room. They didn’t work, while I was there but all the dust in the hallway to my room was so dusty. Also I saw a mouse in my room…..it wasn’t a good look or feel as it needed AC in my room…….so hot & musty. The location is great and easy to get round.

2

Andrea

Aug 4, 2025

·

Stayed 3 nights

I would not recommend anyone stay here. There are rats that come into you room at night. They were in my suitcase and ran under the door when I was awaken by the noise. They are in the walls. The hotel owner refuse to refund us so we can move to another hotel. I had to ensure this everynight. There is also construction taking place and guy early in the morning outside my window on scaffold. The owner and the desk attendant Aska was rude and dismissive. There are other hotels in that stretch that is nicer and more cost effective. I moved to the sapphire next door and it was much nicer. Do not book

6

MIKA

Jun 14, 2025

·

Stayed 3 nights

Room is very small and no elevator. TV doesn't work. Hotel staffs are polite. Area is good, safe feeling and good bars and restaurants there.

2

Kevin

Jul 6, 2025

·

Stayed 2 nights

nothing ...the noise slamming doors footsteps above us constant and outside our room window was bricks and rubbish from construction work did get another room the second day but still not satisfied ...also breakfast was minimal and small plates for breakfast on and watched by staff all the time was the worst place ive ever stopped in and the last time ile ever set foot in the place

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Cleanliness

Many guests report clean rooms and daily towel refresh, but others cite issues such as unclean bathrooms, worn or stained linens, dust from renovations, and multiple reports of mice or rats.

Related guest reviews

8

JULIO

Sep 25, 2024

·

Stayed 3 nights

Great location, close to public transport and nearby cafes. Very clean hotel, room is small but has everything you need for a quick stay. I'd say the only major downside was the noise coming through the room window - the window is not fully flushed against the window frame, so there is noticeable street sound and noise coming into the unit. It might be a problem for some guests (I was able to sleep fine though). There was also no easy way to hang towels in the bathroom, which was a small inconvenience. Staff were very friendly though, provided a second pillow when I asked, without trouble.

10

Stefan

Dec 1, 2025

·

Stayed 4 nights

I got a basement room and I was warm and quiet. Clean and I liked it.

4

SHOKO

Aug 1, 2024

·

Stayed 2 nights

The room was small and little dirty,The cars were so noisy during the night I couldn"t sleep well.But braekfast was very delicious,I made a sandwich and take it to lunch.

8

Margit

Nov 24, 2024

·

Stayed 3 nights

Nice and clean.

8

Lorenzo

May 8, 2025

·

Stayed 3 nights

Perfect spot, not far from Hammersmith metro station. Rooms are remade everyday and clean towels are provided on a daily base. Recommended!

2

Vanessa

Jun 11, 2024

·

Stayed 3 nights

I never do reviews but I was very disappointed with our stay so I will leave one today. The building is under renovations and an absolute mess. Our room had old dingy and worn out towels, a blood stain in the bed, holes in the sheets and pillows that were flat like they had been worn down. The pictures online do not adequately represent what is actually seen in person. It’s not great. When we left we asked to leave our luggage in with the front receptionist since we had to check out at 11 but had a whole day of sightseeing. When we came back we found that our bags were left in the kitchen on the floor along with many other bags from a school group that had just arrived. Our bags were not in a safe place and mixed in with the school group. We asked if we could get our bags from a new man working his shift who had no idea who we were or if those bags were actually ours. Anyone could have taken our bags. He did not verify those bags were ours. This was just not good.

8

Janet

Nov 24, 2025

·

Stayed 2 nights

Clean room, comfortable bed. Only small niggles being bathroom needs a shelf above sink for toothbrush etc and toilet roll holder on the wall as opposed to putting toilet rolls on cistern. Also could do with a small table on other side of double bed as. Nowhere to put glasses.

4

Elvis

Jul 30, 2024

·

Stayed 3 nights

Recently stayed here for 3days. The meet & greet was good. My room on the other hand was not. Hallway and my room was dusty and musty smell, like a construction site. WHY, Because they had Renovation work in the next room. They didn’t work, while I was there but all the dust in the hallway to my room was so dusty. Also I saw a mouse in my room…..it wasn’t a good look or feel as it needed AC in my room…….so hot & musty. The location is great and easy to get round.

10

Chloe

Dec 2, 2024

·

Stayed 2 nights

Great staff, clean room and nice area

2

Kelsie

Jun 29, 2025

·

Stayed 2 nights

It was just super weird. There were no towels. The toilet wasn't cleaned. There was a sheet on the bed, but it wasn't fitted and you couldn't anchor it under the mattress so it just slipped on during the night and you ended up sleeping on the bare mattress.

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Rooms

Rooms are compact; several are newly refurbished with comfortable beds plus fridges and tea-making. Downsides include summer heat without fans or AC, occasional TV problems, and traffic noise in street-facing rooms.

Related guest reviews

10

Martha

Jul 7, 2024

·

Stayed 2 nights

Staff were very welcoming to my friends and I, room had all the essentials and was clean. Perfect for a couple nights away if you’re out and about all day. The fire alarm went off during the night and one of the staff members came round and checked on each room to make sure we were all okay also. Only thing I would say is that the TV in the room kept freezing and glitching so I just had to end up watching something on my phone (which isn’t even an issue!). Would highly recommend this hotel especially for the price point, hidden gem!

8

Stephan

Dec 17, 2024

·

Stayed 2 nights

The hotel is located in the centre of London, within walking distances from Shepherd's Bush and Hammersmith tube station and Kensington Overground. Next shopping centre, pubs and take away restaurants are in vicinity. The room was clean, equipped with everything you need, everything worked well and it looks beautiful. However, Shepherd's Bush Road is a very busy road, day and night and it's in proximity of a fire brigade station. As the permanent traffic produces a lot of noise, a soundproof window would be a reasonable investment which would increase the comfort.

8

Mike

May 27, 2024

·

Stayed 2 nights

Hotel was ok but room was very small and bathroom was tiny could not get more then one person in there and towels provided was also very small

10

Robert

Aug 23, 2024

·

Stayed 4 nights

Had a very good experience - room facilities were excellent (tea-making a fridge) and the room was comfortable and clean. Room was quite hot due to it being summer but staff were very helpful in providing sheets to use instead of the duvets and a fan. Area was great and very handy for buses and tube. Excellent value for money - thanks!

10

Kate

Jun 29, 2025

·

Stayed 2 nights

Hotel 65 is made up of more than one house, my daughter and I had a beautiful twin room that had clearly been recently refurbished lovely decoration, comfortable beds, a little fridge and great condition bathroom. We were ground floor at front so we did hear the front door closing /slamming occasionally but didnt take away from it being a great room

8

Matthias

May 26, 2024

·

Stayed 4 nights

Good value for money. Small room and bed a bit on the short side. Clean and calm since we had a room opposite to the main street.

8

Nicholas

Jun 27, 2024

·

Stayed 2 nights

Hotel is made up of 4 adjoining houses on a fairly busy road. Rooms are modern, bed comfortable, new bathroom, clean and cosy. Fixed the TV aerial as it was broken (zero channels on the list). Nice to have a fridge in the room. Would have been nice to have a fan, especially as it was very hot and had to leave window open, which made it very noisy with the traffic.

8

Lyn

Jun 22, 2024

·

Stayed 2 nights

The property was convenient to shepherd's bush tube station and plenty of nearby restaurants. I had booked a single room which was slightly cramped although the enclosed bathroom was really quite good. There was a kettle in the room but no convenient plug socket for it. Overall I was happy with my short stay there.

6

Julie-Ann

Jul 7, 2025

·

Stayed 3 nights

Central and close to transport. There were renovations being done so lots of noise from the building works. The room was tiny and I think a bit unfinished from the renovations, but a pleasant enough stay. Be good once the work is done but the room was really tiny with no iron, hair dryer etc. Although I’m sure you can ask for them. The office seemed a bit disorganised.

6

MIKA

Jun 14, 2025

·

Stayed 3 nights

Room is very small and no elevator. TV doesn't work. Hotel staffs are polite. Area is good, safe feeling and good bars and restaurants there.

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Service

Many guests praise friendly, helpful staff and smooth check-in. Several others report issues such as rudeness, poor organisation, unsecured luggage storage, early entry to rooms, and an unresolved theft allegation.

Related guest reviews

2

marie

Jul 18, 2023

·

Stayed 2 nights

A receptionist at night time was quite kind and very helpful. A hairdryer was missing in our room at first, but the receptionist gave us a new one when I asked him. However, we had been stolen our stuff which we left in our room in daytime probably by room cleaning staff. We asked about it to the receptionist, but he said he had no idea and he didn't tell us about the staff. The hotel didn't compensate for our lost at all. They are robbers and it was a crime.

10

Matthew

Jun 23, 2024

·

Stayed 3 nights

Was the perfect getaway for a long weekend. Staff was tremendous and helpful. Will stay again if in the area.

10

Massimiliano

Dec 7, 2024

·

Stayed 3 nights

Exellent staff, great position near the underground services (Hammersmith or Shepred's Bush) with bus stop next the hotel. Very good and assortite International breakfast (for italians guest no espresso coffee or cappuccino). The room It was daily cleaned with new towels, private bathroom, little but confortable. If we will come back in London one day, we will book again in this hotel. Thanks for all !

8

Susana

Apr 30, 2023

·

Stayed 1 night

Very clean. Staff very friendly

2

Vanessa

Jun 11, 2024

·

Stayed 3 nights

I never do reviews but I was very disappointed with our stay so I will leave one today. The building is under renovations and an absolute mess. Our room had old dingy and worn out towels, a blood stain in the bed, holes in the sheets and pillows that were flat like they had been worn down. The pictures online do not adequately represent what is actually seen in person. It’s not great. When we left we asked to leave our luggage in with the front receptionist since we had to check out at 11 but had a whole day of sightseeing. When we came back we found that our bags were left in the kitchen on the floor along with many other bags from a school group that had just arrived. Our bags were not in a safe place and mixed in with the school group. We asked if we could get our bags from a new man working his shift who had no idea who we were or if those bags were actually ours. Anyone could have taken our bags. He did not verify those bags were ours. This was just not good.

6

Julie-Ann

Jul 7, 2025

·

Stayed 3 nights

Central and close to transport. There were renovations being done so lots of noise from the building works. The room was tiny and I think a bit unfinished from the renovations, but a pleasant enough stay. Be good once the work is done but the room was really tiny with no iron, hair dryer etc. Although I’m sure you can ask for them. The office seemed a bit disorganised.

10

Chloe

Dec 2, 2024

·

Stayed 2 nights

Great staff, clean room and nice area

8

billie

Oct 12, 2025

·

Stayed 1 night

Clean room given extra bed Lovely lady at the front with black hair Other lady was not so nice as we were checking out I think blonde ish hair Super close to eventim Apollo and Westfield Not very close to shops

10

Sarah

May 2, 2023

·

Stayed 2 nights

For a two star hotel this was excellent value for money. A short walk to the nearest tube stop and a bus station right outside. We didn’t opt for breakfast but there is a bistro cafe right opposite and many choice of food venues within a couple of minutes walk. Staff were very friendly and helpful and we experienced no issues during our stay.

4

Mandy

Dec 30, 2023

·

Stayed 2 nights

The room I booked was not what it turned out to be. I booked a triple person room with a baby cot, but my room turned to be 4 beds that sleeps 5 and I didn’t get my baby cot. The WC has no fan. And the morning of checkout, staff walked into our room before checkout and woke everyone up. No lobby to sit at. Will not stay again.

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Location

Very convenient for Hammersmith and Shepherd's Bush with bus stops nearby; easy access to venues, shopping, and transport. Some note the busy road setting.

Related guest reviews

8

Sasha

Jul 24, 2024

·

Stayed 4 nights

Really enjoyed our stay! Great value for the location. Hammersmith is very well located. Staff is friendly. Currently there are some renovations going on on the exterior but they manage it well and no work goes on at odd hours. We didnt have breakfast included but purcjased it anyways a few days and it's good

8

JULIO

Sep 25, 2024

·

Stayed 3 nights

Great location, close to public transport and nearby cafes. Very clean hotel, room is small but has everything you need for a quick stay. I'd say the only major downside was the noise coming through the room window - the window is not fully flushed against the window frame, so there is noticeable street sound and noise coming into the unit. It might be a problem for some guests (I was able to sleep fine though). There was also no easy way to hang towels in the bathroom, which was a small inconvenience. Staff were very friendly though, provided a second pillow when I asked, without trouble.

8

Stephan

Dec 17, 2024

·

Stayed 2 nights

The hotel is located in the centre of London, within walking distances from Shepherd's Bush and Hammersmith tube station and Kensington Overground. Next shopping centre, pubs and take away restaurants are in vicinity. The room was clean, equipped with everything you need, everything worked well and it looks beautiful. However, Shepherd's Bush Road is a very busy road, day and night and it's in proximity of a fire brigade station. As the permanent traffic produces a lot of noise, a soundproof window would be a reasonable investment which would increase the comfort.

8

lorraine

Jul 25, 2024

·

Stayed 6 nights

Great day location and close to two tube stations. The room size was really good and check in/out was super easy.

6

Islah

Nov 10, 2024

·

Stayed 2 nights

Great location. Basic room But clean. Well’located

8

Carla

Dec 9, 2023

·

Stayed 2 nights

Everything was clean and the staff was very nice. We arrived before check in time and they let us leave our bags there for when we returned from visiting London. There is a bus stop across the street and the subway is about a 15 minute walk.

8

Francesco

Oct 31, 2024

·

Stayed 3 nights

The location was great, very close to the city center. The only negative aspect is that the shower was partially open, but they offer a daily cleaning service.

8

Lorenzo

May 8, 2025

·

Stayed 3 nights

Perfect spot, not far from Hammersmith metro station. Rooms are remade everyday and clean towels are provided on a daily base. Recommended!

6

Julie-Ann

Jul 7, 2025

·

Stayed 3 nights

Central and close to transport. There were renovations being done so lots of noise from the building works. The room was tiny and I think a bit unfinished from the renovations, but a pleasant enough stay. Be good once the work is done but the room was really tiny with no iron, hair dryer etc. Although I’m sure you can ask for them. The office seemed a bit disorganised.

10

Sarah

May 2, 2023

·

Stayed 2 nights

For a two star hotel this was excellent value for money. A short walk to the nearest tube stop and a bus station right outside. We didn’t opt for breakfast but there is a bistro cafe right opposite and many choice of food venues within a couple of minutes walk. Staff were very friendly and helpful and we experienced no issues during our stay.

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Dining

Continental breakfast is generally considered good value with cereals, toast, pastries, and drinks; some describe it as average or minimal.

Related guest reviews

8

Sasha

Jul 24, 2024

·

Stayed 4 nights

Really enjoyed our stay! Great value for the location. Hammersmith is very well located. Staff is friendly. Currently there are some renovations going on on the exterior but they manage it well and no work goes on at odd hours. We didnt have breakfast included but purcjased it anyways a few days and it's good

10

Josh

Oct 23, 2023

·

Stayed 2 nights

Was a bit apprehensive cos of negative Google reviews. Staff were pleasant enough, clean rooms with what you expect (TV, fresh towels daily), breakfast was lovely. It's £9 though, not the £5 you see on Google reviews. Would recommend - thank you for a pleasant stay!

8

nellie

Nov 18, 2023

·

Stayed 3 nights

The room was ok for someone who did not spend much time in her room A bit cramped the room itself was very clean Breakfast was average Above all the stay was pleasant Front desk helpful

10

Tara

Jul 12, 2023

·

Stayed 2 nights

Friendly staff, nice accommodations and breakfast. Bus stop in front of the hotel.

10

Mark

Dec 12, 2024

·

Stayed 2 nights

Lovely clean spacious double room with a single bed as well as a double, clean modern on suite shower toilet, hdamdtoid TV, fast free WiFi, continental breakfast buffet. Moree of a guest house than your typical

4

SHOKO

Aug 1, 2024

·

Stayed 2 nights

The room was small and little dirty,The cars were so noisy during the night I couldn"t sleep well.But braekfast was very delicious,I made a sandwich and take it to lunch.

10

Massimiliano

Dec 7, 2024

·

Stayed 3 nights

Exellent staff, great position near the underground services (Hammersmith or Shepred's Bush) with bus stop next the hotel. Very good and assortite International breakfast (for italians guest no espresso coffee or cappuccino). The room It was daily cleaned with new towels, private bathroom, little but confortable. If we will come back in London one day, we will book again in this hotel. Thanks for all !

8

Janet

Oct 8, 2023

·

Stayed 2 nights

Staff cleanliness breakfast excellent

8

CHI KAI

Feb 17, 2023

·

Stayed 3 nights

Really appreciate that room rate includes the breakfast, though it's not a full English breakfast. Cereal, toast, cakes, orange juice, coffee or tea, that's good enough. Overall I find it's value for the money.

2

Kevin

Jul 6, 2025

·

Stayed 2 nights

nothing ...the noise slamming doors footsteps above us constant and outside our room window was bricks and rubbish from construction work did get another room the second day but still not satisfied ...also breakfast was minimal and small plates for breakfast on and watched by staff all the time was the worst place ive ever stopped in and the last time ile ever set foot in the place

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AI-generated summary based on recent guest reviews

Month	Average price
January	$161
February	$101
March	$102
April	$145
May	$295
June	$255
July	$261
August	$247
September	$200
October	$142
November	$128
December	$148

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4 $399	5 $304
6 $300	7 $291	8 $291	9 $261	10 $266	11 $276	12 $266
13 $244	14 $257	15 $257	16 $262	17 $269	18 $272	19 $251
20 $259	21 $259	22 $262	23 $265	24 $269	25 $272	26 $274
27 $259	28 $263	29 $278	30 $259

Su	Mo	Tu	We	Th	Fr	Sa
				1 $265	2 $273	3 $265
4 $257	5 $278	6 $263	7 $273	8 $267	9 $273	10 $268
11 $262	12	13	14	15 $274	16	17 $311
18 $267	19	20 $262	21 $257	22 $269	23 $282	24 $269
25 $257	26 $262	27 $266	28 $263	29 $273	30 $272	31 $272

Hotel 65

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