What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available for a fee of approximately GBP 11.50 per person. Serving hours are weekdays from 7:00 AM to 10:00 AM and weekends from 8:00 AM to 11:00 AM.

Are pets allowed at the hotel?

Pets are allowed at the hotel with a fee of GBP 10.00 per pet, per night. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM until 11:59 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features does the hotel offer for guests with disabilities?

The hotel features elevators and step-free entrances, ensuring accessibility for guests with disabilities. Additional accessible facilities may be available, and it is advisable to confirm specific needs with the property.

Where is the hotel located in relation to key landmarks?

The hotel is located in London City Centre, just a 4-minute walk from Brick Lane and 6 minutes from Old Spitalfields Market. It is approximately 0.8 miles from Tower of London and Tower Bridge, making it a convenient base for exploring the city.

What are the hotel's policies regarding children?

Children are welcome at the hotel, and there is no specified minimum age for children to stay for free.

ibis London City - Shoreditch Hotel

Average nightly price at ibis London City - Shoreditch by month, last 12 months (USD)
Month	Average price
January	$136
February	$143
March	$153
April	$166
May	$174
June	$216
July	$207
August	$145
September	$224
October	$188
November	$195
December	$217

What guests think

ibis London City - Shoreditch earns praise for its excellent location next to Aldgate East tube and generally friendly staff, but feedback is mixed on small, basic rooms, pod-style bathrooms, and inconsistent temperature control with limited or no effective air conditioning.

Cleanliness and maintenance are inconsistent, with reports of stained carpets, musty odors, weak water pressure and occasional housekeeping lapses alongside many notes of clean rooms. Breakfast is widely liked for variety, though the area gets busy and some guests found items lukewarm or queues long. Street and siren noise and spotty Wi‑Fi affect some stays, and the immediate area feels gritty to a few travellers despite strong transport links. Expect a functional, well-located base rather than a full‑service stay.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are basic: numerous reviews report a lack of effective air conditioning, no in-room phone or fridge, and unreliable Wi‑Fi. The lobby bar exists but service/availability can be inconsistent, and there are fees for early check‑in and luggage storage.

Related guest reviews

6

Nicole

Aug 20, 2025

·

Stayed 3 nights

If you arrive early, your room is ready they want you to pay £30 for an early check-in. Also if you want to store your luggage there’s a £10 charge. No free WiFi. It‘s all for free when you enroll in their membership program. Never heard such thing in others ibis Hotels. Everything else was fine.

6

Christopher

Apr 28, 2025

·

Stayed 4 nights

Storage non existent, very surprised there were no fridges in the rooms. Water pressure very low. Step into bathroom dangerous. Great location.

4

Shane

Feb 18, 2025

·

Stayed 5 nights

Shower was awful. I’m talking really bad. Bed was not very comfortable and blankets were minimal. Staff were fairly useless. Bar and pizza was not 24/7 as advertised. Place was clean and in a good location but that’s the best that can be said about it.

8

Sergio

Aug 12, 2025

·

Stayed 9 nights

Hotel is good and very well lo ates the only problem is that the wifi in room 444 was unreliable

8

Carolyn

Jul 16, 2025

·

Stayed 7 nights

Great location in terms of proximity to tube stations. Rooms and beds were sizable with a somewhat awkward layout/closet. Very quiet. Bathrooms are dated but okay in terms of cleanliness. Biggest issue is lack of air conditioning. There are heat pump style fans which are helpful. Even on the hot days and being on the 9th floor, the room was a good temperature for sleeping at night if the window was open and blinds closed during the day.

8

Dara Raynah

Feb 6, 2025

·

Stayed 5 nights

I really enjoyed my stay at this hotel, very centrally located to everything…enjoyed the short walks around Shoreditch, there were tons of food options in the area, and next door to the Aldgate East station. Only negatives I had were: the TV only has local British channels, no streaming options available. Casting your windows or android device, or using a fire stick are the only options to stream on the TV. We tried to cast from our phone, but IOS was not compatible, so we were stuck watching just the local channels. There’s no AC system, the room got very warm and very quick. Fortunately, the hotel will provide a fan if requested. Lastly, there’s no phone in the room. There were a couple times we needed to call the front desk, and had to use our mobile phone. However, no one would answer the phone when selecting the receptionist prompt. Aside from these few things, I really enjoyed my stay at this hotel, it made my first visit to London go off with ease.

10

John

Oct 21, 2024

·

Stayed 7 nights

Great location near train station. Comfortable rooms which are clean. Bathroom is modern capsule. WiFi was bad in my room. Breakfast was very good and popular.

4

YUSHENG

Nov 29, 2025

·

Stayed 4 nights

Staffs are friendly. Good location. However the room is stuffy and has smell. No air conditioning. We borrowed a portable fan during our stay. Should replace the carpet to other flooring. Not enough hooks to hang clothes. Not enough space for luggages.

6

Christy

May 7, 2025

·

Stayed 4 nights

Area very noisy. Room had no AC and it was 29.5C!

8

Adam

Mar 25, 2023

·

Stayed 2 nights

Ordering at the bar was very slow despite very few customers. Appeared the barman wasn’t very concerned about waiting times. Spent too much time just wandering around.

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Cleanliness

Cleanliness is mixed: while many guests found rooms clean, others reported stained carpets, bad odors, dirty bathrooms or towels, and occasional missed servicing.

Related guest reviews

4

Jose

Jul 1, 2025

·

Stayed 3 nights

I was very disappointed with my stay. The rooms were not as shown in the pictures — they looked much older and poorly maintained. The mattress was extremely worn out and uncomfortable. They didn’t replace the wet towels during my stay, and the bathroom had a very bad smell that didn’t go away. Overall, I would not recommend this hotel.

4

Andre

Oct 11, 2023

·

Stayed 1 night

Checked in last night, no issues here. Room was not clean, especially the bathroom. Hair all over shower, taps hadn’t been wiped and very dirty. Hair stuck to walls in bathroom. No lock on bathroom door. Stains on the towels. Check out was quick and fine.

10

Rachel

Jul 20, 2025

·

Stayed 3 nights

Good location close to Liverpool Street Station and Algate East tube stop. Hotel is very modern and clean. Room was spacious, bed was comfortable and shower was excellent. Nice, light blocking drapes and it was very quiet.

4

Shawn

Mar 30, 2024

·

Stayed 1 night

Room smelled musty and sewer-ish. I think the toilet drain was not vented properly and it made the whole room smell like waste. No way to vent the room other than open the window and it was definitely too noisy to sleep with it open.

8

Yvonne

Mar 7, 2025

·

Stayed 1 night

Great location. Friendly staff. Very clean

10

Gina

Jun 30, 2025

·

Stayed 1 night

Really lovely London hotel, everything you need in the room, Really clean, great tasty breakfast and a great price, will definitely return

10

Maria

Jan 2, 2023

·

Stayed 2 nights

Really clean and exactly like the photos

4

Marc

Nov 7, 2025

·

Stayed 2 nights

Room carpet was stained and dirty. Bathroom pod moved when you walked in it, felt ill every time i went to the toilet as a result

6

Katja

Mar 11, 2024

·

Stayed 4 nights

The staff was really friendly and helpful. Unfortunately, the room was quite worn down and there was a strong smelll of cigarette smoke in the room, probably due to other guests smoking. The bathroom was really uncomfortable and needs to be freshened up. The shower curtain was all dirty and not big enough. Dusting would also help to improve the room. The bed though were comfortable. The hotel is close to the tube station which is great and the breakfast was surprisingly good.

4

thomas

Jan 3, 2024

·

Stayed 4 nights

The location is great right under the Aldgate East Tube otherwise the hotel was not good. They always forgot to put new towels in the room. It was only cleaned superficially. The beds are very uncomfortable and the street is very noisy when you have the window open and you almost always have to have the window open otherwise the air in the room is stagnant.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are compact and simple with pod‑style bathrooms and limited storage; several guests found the space tight. Comfort varies—some rooms are very quiet with decent beds, others face traffic noise, Wi‑Fi is patchy, and heat can be an issue.

Related guest reviews

10

Mayura

Apr 4, 2023

·

Stayed 1 night

I tend to frequent ibis hotels when I visit the EU, and this hotel was no different. Easy check in, affordable rate, staff were friendly, accommodation was clean and comfortable. Only downside is that the area can be a little noisy at night, but that happens in any big city.

6

Silke

Jul 30, 2023

·

Stayed 4 nights

The bathroom was one plastic room- not very inviting!

10

Rachel

Jul 20, 2025

·

Stayed 3 nights

Good location close to Liverpool Street Station and Algate East tube stop. Hotel is very modern and clean. Room was spacious, bed was comfortable and shower was excellent. Nice, light blocking drapes and it was very quiet.

8

Julia

Aug 10, 2025

·

Stayed 5 nights

Big and quiet room, but not enough shelves

8

Gavin

Feb 1, 2025

·

Stayed 4 nights

Rooms were quite small and the bathroom basic but it suited our needs while we were visiting London

8

COLIN

Mar 24, 2025

·

Stayed 3 nights

Great location, Hotel Bar and Breakfast but room is basic with pod type bathroom, poor drainage and shower pressure issue.Also we lost hot water in shower at peak time AM.

10

Michael

Jun 10, 2025

·

Stayed 1 night

The absence of dressers, or drawers of ANY kind, was jarring. Se were the tiny "closet corner" and the odd capsule-like bathroom, but the friendliness, professionalism, and kindness of the staff made up for everything else.

10

Rosa

Jun 15, 2024

·

Stayed 1 night

Beds and rooms are extremely small. I understand it’s a budget hotel, but prices are over 300 a night for a very basic room.

8

david

Oct 14, 2025

·

Stayed 1 night

The room was adequate. I requested 2 twin beds, which I got but they were an inch apart. The room was extremely small. But it was all we needed for a one night stay. I would stay again. I liked the location, walking distance to pubs, restaurants etc.

8

samit

Jan 21, 2024

·

Stayed 3 nights

thin windows and poor wifi quality

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AI-generated summary based on recent guest reviews

Service

Staff are often described as friendly and helpful, with smooth check‑in for many. However, responsiveness varies, with reports of long queues and unmet requests for items or cleaning.

Related guest reviews

10

Thomas

Aug 13, 2025

·

Stayed 1 night

Excellent stay. Very comfortable rooms, perfect location and staff were very helpful. Even kind enough to offer us a free drink at the bar because it was my mums birthday which very thoughtful.

4

Donald

Dec 23, 2024

·

Stayed 1 night

There were always long lines to get to the registration

10

Åsa

Nov 24, 2025

·

Stayed 2 nights

Very nice and helpful staff.

6

Kaiwalya

Aug 4, 2025

·

Stayed 5 nights

Staff was not very helpful, especially during breakfast.

10

claire

Feb 18, 2024

·

Stayed 3 nights

Room was clean and comfortable and the reception staff were really friendly and helpful.

10

FRANCES

Dec 24, 2023

·

Stayed 2 nights

Great service at front desk. Couldn't have been more helpful. V clean. Friendly bar staff. Good breakfast

10

Sandra

Nov 24, 2025

·

Stayed 2 nights

Nice sized room. Good sized shower. Pretty good breakfast (slightly stale croissants and weak coffee _but_ nice meat and cheese). Quite busy even before 730am. The check out staff were very helpful - and polished. I appreciated some of their kindness as I headed away from the hotel (thanks Diago). The location is good (essentially above a tube station), and while the hotel was busy my room was quiet and the bed comfortable. I slept well. The amenities were on the limited side (even for a budget hotel), but .... I would stay here again.

2

Tracey

May 13, 2025

·

Stayed 2 nights

We asked for an additional pillow on 2 occasions to no evail and did not receive it Restaurant (with limited menu options) had sold out of pizzas by 7.00pm Our room was not cleaned on on of the days Overall disappointed with our stay and WOULD NOT recommend it to family and friends

4

Tracey

May 27, 2025

·

Stayed 2 nights

Some staff were helpful, others weren’t. Extra pillows were not provided after asking numerous times. Room was not cleaned one day, as cleaner could not return after we left the room. Hotel menu limited to mainly pizza and they ran out on Sunday @ 7pm. Location was good, easily access to public transport. Felt unsafe walking around at night

8

Kemetia

Feb 1, 2025

·

Stayed 7 nights

Great staff. Very helpful.

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AI-generated summary based on recent guest reviews

Location

Excellent for transport and sightseeing—right by Aldgate East and walkable to Brick Lane, Spitalfields and Tower Bridge. Some guests noted street noise and a gritty feel outside at night.

Related guest reviews

10

Payl

Nov 4, 2024

·

Stayed 1 night

I was pleasantly impressed with this hotel. Great location for my stay within easy walking distance from tube station. Area felt safe and lots to offer being close to Spitalfields and Brick Lane. The reception area was modern and offered excellent facilities with bar/cafe and seating options. The staff were very friendly and accommodating with a quick and easy check in. The room was very clean, basic but modern and I would not hesitate to recommend or stay there again.

6

Janine

Feb 13, 2025

·

Stayed 5 nights

Was in a great spot . Is very noisy with police going through the night with Sirens. Breakfast was good , just Bacon was very dry .

10

Rachel

Jul 20, 2025

·

Stayed 3 nights

Good location close to Liverpool Street Station and Algate East tube stop. Hotel is very modern and clean. Room was spacious, bed was comfortable and shower was excellent. Nice, light blocking drapes and it was very quiet.

10

Katherine

May 27, 2025

·

Stayed 3 nights

It was right around the corner from the tube station which was perfect. It’s a ten minute walk from Spitalfields Market and there’s tons of restaurants close by. It was also only a 20 minute walk from tower bridge and Tower of London which made the touring days easy. Great location. Staff is great. Definitely would stay here again

8

Dan

Jul 16, 2024

·

Stayed 1 night

This hotel is in a very convenient location near to Liverpool Street station, Spitalfields and Brick lane.

10

Sandra

Nov 24, 2025

·

Stayed 2 nights

Nice sized room. Good sized shower. Pretty good breakfast (slightly stale croissants and weak coffee _but_ nice meat and cheese). Quite busy even before 730am. The check out staff were very helpful - and polished. I appreciated some of their kindness as I headed away from the hotel (thanks Diago). The location is good (essentially above a tube station), and while the hotel was busy my room was quiet and the bed comfortable. I slept well. The amenities were on the limited side (even for a budget hotel), but .... I would stay here again.

8

Sharon

Aug 28, 2025

·

Stayed 3 nights

Lovely hotel just not in the best area

10

Chiho

Jun 11, 2023

·

Stayed 3 nights

It was very convenient distance from Aldergate East station.

6

Samantha

Jun 27, 2024

·

Stayed 2 nights

Proximity to 2 tubes stations is excellent, but the areas around the hotel entrance is pretty rough. We felt unsafe at night. Spitafields markets nearby. That’s a win! Rooms are small, beds hard, pillows hard. No bar fridges in rooms. Bathrooms are these weird plastic pods. Low roofed and steam up like mad.

8

Brandi

Sep 1, 2025

·

Stayed 3 nights

The hotel itself was nice. The room was very small and the fan did not keep it cool so we had to sleep with the window open which made the soundproofing irrelevant. The immediate surrounding area was decent, but the walk through Whitechapel was unpleasant.

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Dining

Breakfast is generally well liked for variety and taste, but it can be busy with queues and some items served lukewarm. On‑site dining is limited and bar service can be slow or run out of items.

Related guest reviews

10

Linda

Nov 2, 2025

·

Stayed 4 nights

The room was nice, staff serviceminded. Breakfast very good. Perfect location.

8

Nicole

Sep 3, 2025

·

Stayed 7 nights

Very good breakfast, a lot of choice, hot and cold, beds are comfortable but no place to put our clothes.

6

Janine

Feb 13, 2025

·

Stayed 5 nights

Was in a great spot . Is very noisy with police going through the night with Sirens. Breakfast was good , just Bacon was very dry .

10

Alessandra

Jan 18, 2025

·

Stayed 3 nights

Breakfast is so good! The staff very kind. We'll come back!

10

Sandra

Nov 24, 2025

·

Stayed 2 nights

Nice sized room. Good sized shower. Pretty good breakfast (slightly stale croissants and weak coffee _but_ nice meat and cheese). Quite busy even before 730am. The check out staff were very helpful - and polished. I appreciated some of their kindness as I headed away from the hotel (thanks Diago). The location is good (essentially above a tube station), and while the hotel was busy my room was quiet and the bed comfortable. I slept well. The amenities were on the limited side (even for a budget hotel), but .... I would stay here again.

10

Lindsay

Feb 11, 2024

·

Stayed 2 nights

Clean, comfy and great location. Breakfast was excellent in terms of quantity and quality.

4

Tracey

May 27, 2025

·

Stayed 2 nights

Some staff were helpful, others weren’t. Extra pillows were not provided after asking numerous times. Room was not cleaned one day, as cleaner could not return after we left the room. Hotel menu limited to mainly pizza and they ran out on Sunday @ 7pm. Location was good, easily access to public transport. Felt unsafe walking around at night

8

Morten

Jul 25, 2025

·

Stayed 3 nights

Generally a nice stay, clean and comfortable, right next to Aldgate East, 215£ a night, breakfast quite busy with waiting time

8

Julie

Jun 19, 2024

·

Stayed 1 night

Lovely hotel, close to transport li ks & attractions. Clean, friendly & modern. Have given 3 stars as we had to adk for hand towels (only 1 bath towel each provided in room & 2 tea bags but staff readily supplied more. Also good variety for breakfast but food only luke warm. Ate in restaurant in evening but again although the food was nice, it was tepid to say the least!).

8

Adam

Mar 25, 2023

·

Stayed 2 nights

Ordering at the bar was very slow despite very few customers. Appeared the barman wasn’t very concerned about waiting times. Spent too much time just wandering around.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13 $654	14 $520	15 $236	16 $185	17 $194
18 $138	19 $220	20 $373	21 $347	22 $224	23 $180	24 $242
25 $125	26 $159	27 $187	28 $184	29 $153	30 $133	31 $148

Su	Mo	Tu	We	Th	Fr	Sa
1 $116	2 $183	3 $387	4 $375	5 $191	6 $178	7 $258
8 $142	9 $192	10 $274	11 $282	12 $192	13 $175	14 $235
15 $145	16 $198	17 $333	18 $313	19 $205	20 $258	21 $247
22 $107	23 $153	24 $298	25 $342	26 $187	27 $248	28 $264
29 $134	30 $213

ibis London City - Shoreditch

Prices for ibis London City - Shoreditch

Monthly average prices

About this property

Location

Room options

Triple Room, 3 Twin Beds

Twin Room, 2 Twin Beds (Sweetroom)

Family Double Room (2 Adults and 1 Child)

Double Room, 1 Double Bed (Sweetroom)

Twin Room, 2 Twin Beds, Accessible

Room, 1 Double Bed

Guest reviews of ibis London City - Shoreditch

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about ibis London City - Shoreditch

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