Name: The Leonard Hotel
Address: 15 Seymour Street, Bryanston and Dorset Square, London, England, United Kingdom, London, Greater London, GB
Price range: $214–$526 per night
Rating: 7.98

What guests think

At The Leonard Hotel, guests consistently praise the central location near Oxford Street and the genuinely friendly staff, but note an older, timeworn property where room sizes vary widely and recurring cleanliness concerns can affect comfort.

Several appreciate the traditional English charm and some spacious suites, while others find single or attic rooms cramped and occasionally noisy from creaky floors or air conditioning. Facilities feel dated, with reports of an elevator that stops at the fourth floor and sometimes breaks, plus intermittent heating, plumbing, or window issues. Expect a characterful stay with warm service but variable room quality.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Older infrastructure shows: the elevator only reaches the fourth floor and has broken at times, and guests note intermittent heating, air conditioning, or window issues.

Related guest reviews

6

Lindsey

Apr 23, 2024

·

Stayed 3 nights

Facility was charming in an old fashioned way and I might stay again. The area is perfect next to Hyde park. But it felt a bit run down. The heater in the whole building was broken in a way I had to report rather than it being reported and solved for me (which it was, once reported).

6

saud

Sep 16, 2023

·

Stayed 4 nights

The hotel has a good location near Oxford Street, but the furniture is very old and dirty. The elevator broke down more than once during my stay at the hotel. The bathroom is very broken and old

2

Paul

Sep 22, 2023

·

Stayed 2 nights

Let’s just say it’s not going to be somewhere I stay ever again. I politely asked the hotel to fix the fan in my room as it sounded like a diesel generator, the tap which had dripped all night and the shower which unless it was on boiling hot made a banging noise, nothing got fixed. The room had food stains on the wall, the decor in the hotel is old and worn, etc. The staff I spoke to were nice but for the price I paid the value was significantly lower than I’ve experienced in London and I’ve stayed in cheaper hotels that were far better.

6

DAVID

Sep 21, 2024

·

Stayed 4 nights

Fifth floor small room and elevator only went to 4th floor. Not good enough for price paid

8

John

Sep 20, 2023

·

Stayed 2 nights

Had great air conditioning.

6

Amy

Oct 19, 2023

·

Stayed 1 night

Front desk was not secured at night, we had a “delivery” person ringing our doorbell at 1am insistently. Was told free breakfast, but not accurate. While the rooms were large and spacious and bathrooms semi-updated, everything is very dated, windows not secure, very creaky floors.

6

CATHERINE

Oct 8, 2025

·

Stayed 4 nights

the staff were lovely but the hotel needs a lot of TLC. Very old and tired and needs to be completely redecorated. Good location for walking to Hyde Park, Oxford Street and Mayfair etc. Just very disappointed that the rooms had not been. Redone in many decades. It looked quite worn out.

6

Son

Jun 23, 2024

·

Stayed 2 nights

It's an old property with squeaky floor and old carpets. Staff are professional and nice.

2

Antony Robert

Jul 13, 2023

·

Stayed 2 nights

Given the cost I was very disappointed with my room. Stuffy , cramped and uncomfortable. Air conditioning was noisy. Bathroom facilities inadequate. Access to room was poor.

10

Kristina

Aug 16, 2025

·

Stayed 5 nights

Great hotel and staff and a great location. Only thing was the aircondition being a little noisy

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Cleanliness

Feedback is mixed; several guests report dirty or stained furnishings, bathrooms, or carpets (including one bed bug report), while others describe clean rooms.

Related guest reviews

6

saud

Sep 16, 2023

·

Stayed 4 nights

The hotel has a good location near Oxford Street, but the furniture is very old and dirty. The elevator broke down more than once during my stay at the hotel. The bathroom is very broken and old

6

Bjørn Campbell

Nov 24, 2023

·

Stayed 2 nights

Hotel suffer from lack of maintenance and partly also cleaning. Location is very good.

2

Paul

Sep 22, 2023

·

Stayed 2 nights

Let’s just say it’s not going to be somewhere I stay ever again. I politely asked the hotel to fix the fan in my room as it sounded like a diesel generator, the tap which had dripped all night and the shower which unless it was on boiling hot made a banging noise, nothing got fixed. The room had food stains on the wall, the decor in the hotel is old and worn, etc. The staff I spoke to were nice but for the price I paid the value was significantly lower than I’ve experienced in London and I’ve stayed in cheaper hotels that were far better.

2

Karl

Dec 28, 2022

·

Stayed 19,349 nights

The 2 bedroom suite, for which we paid an extortionate price, was dilapidated and filthy. The kitchen and bathrooms were filthy, grimy and mouldy. The carpets were filthy and the walls were stained. Couldn’t even remove our shoes. Nothing luxurious about it.

6

Andrew

Nov 13, 2024

·

Got bed bugs

6

KHALED

Jul 8, 2025

·

Stayed 4 nights

Acceptable but cleanliness is not acceptable

6

Kaila

Jun 19, 2023

·

Stayed 2 nights

I’ll just say, you get what you pay for. This is a more affordable hotel for the area so I didn’t have crazy high standards. But there was hair in the shower, a used cleaning rag on my dresser, and the room was very dated and not in a good way. I think the hotel just needs some TLC. I hardly saw staff while I was there, but they were friendly enough I suppose. The pro is that this is a great location within walking distance to a lot, but that was about it.

6

Son

Jun 23, 2024

·

Stayed 2 nights

It's an old property with squeaky floor and old carpets. Staff are professional and nice.

10

Julie

Dec 12, 2022

·

Stayed 1 night

Friendly staff, clean hotel, the bed was so comfy! Would stay here again!

8

P

May 11, 2023

·

Stayed 1 night

Clean and welcoming. Decor a little dated. Good food at reasonable price.

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AI-generated summary based on recent guest reviews

Rooms

Quality varies widely: some suites and doubles are spacious and comfortable, but many single or top-floor rooms are very small with slanted ceilings, dated decor, and occasional noise.

Related guest reviews

4

Ian

Jul 1, 2025

·

Stayed 1 night

Old tired room in the attic. Aircon was good lady in reception was busy discussing an online complaint when I checked out so I left it at that. Cut my leg on the corner of the sink tiles, after a long day it was a bed the night porter was helpful.

4

Sharad

Nov 2, 2024

·

Stayed 6 nights

This is an alright hotel if you are on a budget. Very small rooms, not enough space to keep your luggage and walk. The first room had smell of smoke, so I asked it to be changed, and they did. The second room had a bit of odd smell too, mixture of sweat, and cleaning chemicals. The rooms I had was on top floor with slanted ceilings, which ate into the size of the room. Overall, traveling from the US where we are used to big sizes, the room felt quite clastrophobic. This is not just this hotel, but I guess London in general.

10

Cheryl

Oct 7, 2024

·

Stayed 6 nights

I loved that this was a true, English hotel. It’s decorated very elegantly, with a very warm atmosphere. I would like to emphasize, though, how small the single room is. It’s super, super small. It’s basically a closet with a twin bed and a tiny, confined bathroom. If you’re truly not bothered by confined spaces, it will work. I asked to change rooms right after check-in. Just a heads up. The double rooms were lovely!

6

Amy

Oct 19, 2023

·

Stayed 1 night

Front desk was not secured at night, we had a “delivery” person ringing our doorbell at 1am insistently. Was told free breakfast, but not accurate. While the rooms were large and spacious and bathrooms semi-updated, everything is very dated, windows not secure, very creaky floors.

6

Julian

Mar 24, 2025

·

Stayed 1 night

I stayed for one night in a tiny room. It was fine for what I needed.

2

Antony Robert

Jul 13, 2023

·

Stayed 2 nights

Given the cost I was very disappointed with my room. Stuffy , cramped and uncomfortable. Air conditioning was noisy. Bathroom facilities inadequate. Access to room was poor.

10

Marie

Nov 12, 2023

·

Stayed 2 nights

This was my second stay would recommend this hotel great people location We had a suite was great for us all loads of beds and space very friendly and helpful 😀

4

amani

Mar 18, 2023

·

Stayed 6 nights

the room very bad same price for new rooms but our room was very small and old furniture

8

Dale

Feb 28, 2025

·

Stayed 1 night

Lovely room, great size, comfy bed, facilities good. Very cost effective and super location near Marble Arch.

8

Lise

May 15, 2023

·

Stayed 3 nights

A hotel right in the centre of London at a reasonable price and with a great service. the room was nice and large for a hotel room in Central London.

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Service

Staff are frequently praised for being warm, helpful, and accommodating; a few note occasional lapses in responsiveness or accuracy.

Related guest reviews

10

Joris

Jul 5, 2023

·

Stayed 2 nights

Eventhough it has all of the esthetics of a Hotel the staff made it feel as inviting and welcome as if you came home. Great service and definitely worth a revisit :-)

4

Ian

Jul 1, 2025

·

Stayed 1 night

Old tired room in the attic. Aircon was good lady in reception was busy discussing an online complaint when I checked out so I left it at that. Cut my leg on the corner of the sink tiles, after a long day it was a bed the night porter was helpful.

10

Ted

Apr 17, 2023

·

Stayed 5 nights

This place was great. The staff could not be nicer.

10

jill

Dec 1, 2023

·

Stayed 4 nights

We had an amazing stay in London. Mostly due to this hotel. They were very accomidateing to my special needs(on crutches) on thy fly at check-in. The staff is super friendly and welcoming-not sure where all the few negative feedsbacks came from. We will stay again and we also will recommend to friends and family.

10

Barbara Meiklejohn-Free

Dec 12, 2024

·

Stayed 1 night

Amazing stay. Room 8. The staff where amazing. So so helpful. Andreas at reception was fantastic. Loved the feel of the hotel and so near Oxford street. Highly recommend.

10

Galete

May 9, 2023

·

Stayed 4 nights

Wonderful staff and very comfortable beds. We had a very enjoyable stay.

10

Ann Sophie

Nov 29, 2025

·

Stayed 3 nights

Very nice staff, and lovely hotel on a great location.

10

Kevin

Jul 5, 2025

·

Stayed 1 night

I stay in a lot of hotels but the staff seemed authentically friendly, mostly new and in perhaps in need of more technical training but this was more than made up for by their authenticity and genuine politeness.

8

Philip

Nov 28, 2023

·

Stayed 2 nights

The level of service was impeccable!

10

Katia

Apr 3, 2023

·

Stayed 2 nights

Súper friendly staff, very helpful and kind. The ambience in the hotel is really nice. It’s a great location as well, very convenient. Rooms were as described and well laid out.

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Location

Consistently praised central spot near Oxford Street, Hyde Park, and Marble Arch, convenient for walking and transport.

Related guest reviews

6

Lindsey

Apr 23, 2024

·

Stayed 3 nights

Facility was charming in an old fashioned way and I might stay again. The area is perfect next to Hyde park. But it felt a bit run down. The heater in the whole building was broken in a way I had to report rather than it being reported and solved for me (which it was, once reported).

10

Winston

Jun 11, 2023

·

Stayed 2 nights

Accessible and convenient

10

Desiree

Dec 19, 2022

·

Stayed 19,344 nights

Staff were very friendly and helpful. Hotel and room are beautiful! Would definitely stay here again! Is a short walk to many dining options plus sites to see. Also close to the Marble Arch bus stop.

10

Barbara Meiklejohn-Free

Dec 12, 2024

·

Stayed 1 night

Amazing stay. Room 8. The staff where amazing. So so helpful. Andreas at reception was fantastic. Loved the feel of the hotel and so near Oxford street. Highly recommend.

6

CATHERINE

Oct 8, 2025

·

Stayed 4 nights

the staff were lovely but the hotel needs a lot of TLC. Very old and tired and needs to be completely redecorated. Good location for walking to Hyde Park, Oxford Street and Mayfair etc. Just very disappointed that the rooms had not been. Redone in many decades. It looked quite worn out.

10

Ann Sophie

Nov 29, 2025

·

Stayed 3 nights

Very nice staff, and lovely hotel on a great location.

10

Kristina

Aug 16, 2025

·

Stayed 5 nights

Great hotel and staff and a great location. Only thing was the aircondition being a little noisy

8

Dale

Feb 28, 2025

·

Stayed 1 night

Lovely room, great size, comfy bed, facilities good. Very cost effective and super location near Marble Arch.

10

Kenneth

Jul 1, 2023

·

Stayed 4 nights

Beautiful English hotel. Not your typical chain hotel setting our rooms. Very close to Oxford St and Hyde Park. Highly recommend

8

Lise

May 15, 2023

·

Stayed 3 nights

A hotel right in the centre of London at a reasonable price and with a great service. the room was nice and large for a hotel room in Central London.

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Dining

Not enough information in reviews.

Related guest reviews

6

Amy

Oct 19, 2023

·

Stayed 1 night

Front desk was not secured at night, we had a “delivery” person ringing our doorbell at 1am insistently. Was told free breakfast, but not accurate. While the rooms were large and spacious and bathrooms semi-updated, everything is very dated, windows not secure, very creaky floors.

10

Desiree

Dec 19, 2022

·

Stayed 19,344 nights

Staff were very friendly and helpful. Hotel and room are beautiful! Would definitely stay here again! Is a short walk to many dining options plus sites to see. Also close to the Marble Arch bus stop.

8

P

May 11, 2023

·

Stayed 1 night

Clean and welcoming. Decor a little dated. Good food at reasonable price.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$195
February	$171
March	$179
April	$205
May	$233
June	$272
July	$354
August	$343
September	$314
October	$317
November	$398
December	$314

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4 $277	5 $302
6 $214	7 $225	8 $520	9 $356	10 $350	11 $255	12 $256
13 $222	14 $244	15 $335	16 $319	17 $295	18 $245	19 $282
20 $235	21 $251	22 $393	23 $395	24 $526	25 $327	26 $315
27 $226	28 $256	29 $316	30 $257

Su	Mo	Tu	We	Th	Fr	Sa
				1 $275	2 $276	3 $382
4 $222	5 $252	6 $275	7 $319	8 $315	9 $366	10 $343
11 $240	12 $246	13 $424	14 $310	15 $268	16 $242	17 $298
18 $261	19 $276	20 $305	21 $310	22 $234	23 $242	24 $241
25 $222	26 $228	27 $242	28 $234	29 $231	30 $274	31 $285

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About this property

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