Holiday Inn London West by IHG
$201
/ night
Avg. for September
Select dates to see prices and availability
$201
/ night
Avg. for September
Monthly average prices
Nightly prices at Holiday Inn London West by IHG average $108 in January, the cheapest month, and $201 in September, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $108 |
| February | $116 |
| March | $123 |
| April | $129 |
| May | $135 |
| June | $182 |
| July | $187 |
| August | $186 |
| September | $201 |
| October | $149 |
| November | $135 |
| December | $149 |
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Sep · $201
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Most expensive: September (~$201)
Cheapest: January (~$108)
About this property
Enjoy recreation amenities such as a fitness center or take in the view from a rooftop terrace. Additional amenities at this Art Deco hotel include complimentary wireless internet access, concierge services, and discounted use of a nearby f...
Amenities
Enjoy recreation amenities such as a fitness center or take in the view from a rooftop terrace. Additional amenities at this Art Deco hotel include complimentary wireless internet access, concierge services, and discounted use of a nearby fitness facility.
Business amenities
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in London? This hotel has 248 square feet (23 square meters) of space consisting of conference space and 7 meeting rooms. Self parking (subject to charges) is available onsite.
Dining
Stop by the hotel's restaurant for lunch or dinner. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekdays from 6:30 AM to 10 AM and on weekends from 7 AM to 11 AM for a fee.
Rooms
Make yourself at home in one of the 225 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Location
Located in London (Acton), Holiday Inn London - West by IHG is within a 10-minute drive of Westfield London Shopping Centre and Portobello Road Market. This hotel is 3.7 mi (6 km) from London Designer Outlet and 3.9 mi (6.3 km) from OVO Arena Wembley.
What's nearby
Ealing Broadway Shopping Center(2.3 miles)
Westfield London Shopping Centre(2.4 miles)
River Thames(2.8 miles)
Portobello Road Market(3.6 miles)
London Designer Outlet(3.7 miles)
OVO Arena Wembley(3.9 miles)
Wembley Stadium(3.9 miles)
Royal Botanic Gardens, Kew(4 miles)
Kensington High Street(4.3 miles)
Olympia Events(4.3 miles)
Kensington Gardens(4.5 miles)
Paddington Central(4.5 miles)
Cromwell Road(4.6 miles)
Queensway(4.7 miles)
Hyde Park(4.9 miles)
Heathrow Airport (LHR)(12.5 miles)
London City Airport (LCY)(26.8 miles)
Luton Airport (LTN)(33.1 miles)
Gatwick Airport (LGW)(59.7 miles)
Farnborough (FAB)(35.2 miles)
Parking
Restaurant
Non-Smoking Rooms
Business Center
Room Service
Dry Cleaning
Location
4 Portal Way, Gypsy Corner/ A40, North Acton, London, England, United Kingdom
Ealing Broadway Shopping Center (2.3 miles)
Westfield London Shopping Centre (2.4 miles)
River Thames (2.8 miles)
Portobello Road Market (3.6 miles)
London Designer Outlet (3.7 miles)
OVO Arena Wembley (3.9 miles)
Guest reviews
8.2
Very good
Based on 2,563 verified reviews
Who stays here?
Business
39%
Couple
19%
Family
29%
Group
7%
Solo
3%
What guests think
AI-generated summary based on recent guest reviews
Across reviews of Holiday Inn London West by IHG, guests highlight clean, comfortable rooms and notably friendly, helpful staff, with a convenient base near North Acton station for Wembley or accessing central London without being in the busiest areas.
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What guests think
Across reviews of Holiday Inn London West by IHG, guests highlight clean, comfortable rooms and notably friendly, helpful staff, with a convenient base near North Acton station for Wembley or accessing central London without being in the busiest areas.
Breakfast is often appreciated, and check-in tends to be quick and easy. However, multiple reviews report unreliable air conditioning or heating, paid and sometimes limited parking, and occasional noise or sofa-bed comfort issues. Overall, it suits travellers prioritising a practical base with easy transport links.
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AI-generated summary based on recent guest reviews
Facilities
On-site parking is available but paid and sometimes hard to find a space. Multiple reviews note unreliable room climate control (AC/heating).
Related guest reviews
4
Paul
Apr 26, 2025
·
Stayed 1 night
Didn’t appreciate the hidden parking costs. Nowhere to park on arrival, as not enough parking spaces, which is a very very uncomfortable position to be in especially in the middle of London. Sort it out !
Didn’t appreciate the hidden parking costs. Nowhere to park on arrival, as not enough parking spaces, which is a very very uncomfortable position to be in especially in the middle of London. Sort it out !
8
Rachel
Jun 30, 2024
·
Stayed 1 night
We booked a room for 3 people at this hotel as we were attending an event at Wembley Stadium. The hotel has its own parking which was important to us we were travelling in by car (there is a charge for this) The room was not ready when we arrived but we were early so we sat in the bar/coffee shop whilst the room was prepared. When we finally went upstairs, the room comprised of a double bed and a bed made up from the sofa. There was a desk and chair, wardrobe with a safe inside and an en-suite bathroom with shower, toilet and sink. Shampoo, shower gel and hand wash are available. Tea and coffee making facilities were available in the room. The room was comfortable although we could not adjust the air conditioning and ended up with the window open because it became too hot. We did not eat in the restaurant in the evening so I am not able to comment on the offering. We had booked breakfast which was plentiful with a choice of both continental and cooked items, cereals, juices, fruit, yoghurts, tea and coffee. The hotel was convenient for Wembley and we called an Uber which picked us up at the door and dropped us as near as possible to where we were going. On the way back we walked for about 10 mins and then called another Uber to pick us up to return us to the hotel, which saved on the long queues at the underground. We would definitely consider staying here again when we next visit Wembley.
We booked a room for 3 people at this hotel as we were attending an event at Wembley Stadium. The hotel has its own parking which was important to us we were travelling in by car (there is a charge for this) The room was not ready when we arrived but we were early so we sat in the bar/coffee shop whilst the room was prepared. When we finally went upstairs, the room comprised of a double bed and a bed made up from the sofa. There was a desk and chair, wardrobe with a safe inside and an en-suite bathroom with shower, toilet and sink. Shampoo, shower gel and hand wash are available. Tea and coffee making facilities were available in the room. The room was comfortable although we could not adjust the air conditioning and ended up with the window open because it became too hot. We did not eat in the restaurant in the evening so I am not able to comment on the offering. We had booked breakfast which was plentiful with a choice of both continental and cooked items, cereals, juices, fruit, yoghurts, tea and coffee. The hotel was convenient for Wembley and we called an Uber which picked us up at the door and dropped us as near as possible to where we were going. On the way back we walked for about 10 mins and then called another Uber to pick us up to return us to the hotel, which saved on the long queues at the underground. We would definitely consider staying here again when we next visit Wembley.
4
Kitty
Aug 12, 2025
·
Stayed 7 nights
We booked this hotel because it advertised on Expedia that it has laundry FACILITIES and has air conditioning. However, it does NOT have laundry facilities but only laundry service. The air conditioner never worked.
We booked this hotel because it advertised on Expedia that it has laundry FACILITIES and has air conditioning. However, it does NOT have laundry facilities but only laundry service. The air conditioner never worked.
2
Gwyniera
Dec 19, 2022
·
Stayed 2 nights
No heating in the bedroom at all, -3 outside not much more in. Complained and at 12 o’clock sent an electric radiator up to the room. Helped take the chill off the air but slept with 2 duvets ( one from single bed) jumper and socks on! Manager said there was probably a problem in the heating unit! Rest of the hotel really nice food good and hot! They did redeem themselves a little, refunded 2 days breakfasts. Still disappointed.
No heating in the bedroom at all, -3 outside not much more in. Complained and at 12 o’clock sent an electric radiator up to the room. Helped take the chill off the air but slept with 2 duvets ( one from single bed) jumper and socks on! Manager said there was probably a problem in the heating unit! Rest of the hotel really nice food good and hot! They did redeem themselves a little, refunded 2 days breakfasts. Still disappointed.
10
Marie
Jul 6, 2024
·
Stayed 1 night
Was a short overnight stay checked in late nearly midnight and out at just before 8 facilities and staff were fantastic will def stay there again parking at £18 overnight was expensive given that it was such a short stay
Was a short overnight stay checked in late nearly midnight and out at just before 8 facilities and staff were fantastic will def stay there again parking at £18 overnight was expensive given that it was such a short stay
6
Keith
Sep 18, 2023
·
Stayed 1 night
I stayed here to see my daughter who was attending the university of the arts locally - so a good location. Front desk personnel were very friendly and helpful. Room was good with all amenities and was clean. Breakfast was good. Convenient parking. I had just departed 10 days in Brighton in a Airbnb that did not have a Aircon in an unseasonably warm September. I picked this Holiday Inn because they guaranteed air conditioning. When I checked in, the thermostat in the room said 29° and regardless of what I did, I could not get either the thermostat or the air conditioning to work. The front desk manager came up and fiddled with it, reset it, and we hoped it fixed the problem. Unfortunately, it made no difference and I ended up opening the window to try and cool off. I spoke to several other people at the hotel that had the same problem. It appeared that the air conditioning system throughout the hotel was not working properly. Although extremely hot days are not common, when they are, it is nice to have a functional air conditioning system especially when it is advertised as a feature of the hotel.
I stayed here to see my daughter who was attending the university of the arts locally - so a good location. Front desk personnel were very friendly and helpful. Room was good with all amenities and was clean. Breakfast was good. Convenient parking. I had just departed 10 days in Brighton in a Airbnb that did not have a Aircon in an unseasonably warm September. I picked this Holiday Inn because they guaranteed air conditioning. When I checked in, the thermostat in the room said 29° and regardless of what I did, I could not get either the thermostat or the air conditioning to work. The front desk manager came up and fiddled with it, reset it, and we hoped it fixed the problem. Unfortunately, it made no difference and I ended up opening the window to try and cool off. I spoke to several other people at the hotel that had the same problem. It appeared that the air conditioning system throughout the hotel was not working properly. Although extremely hot days are not common, when they are, it is nice to have a functional air conditioning system especially when it is advertised as a feature of the hotel.
10
Selena
May 27, 2024
·
Stayed 3 nights
We were able to check-in a bit earlier which was very convenient after a long trip from the airport to the hotel. About two days later our AC stopped working and they were able to easily accommodate us to another room to ensure we were comfortable. The room was cleaned very well and enough space for 2 adults. It was also conveniently close to the tube!
We were able to check-in a bit earlier which was very convenient after a long trip from the airport to the hotel. About two days later our AC stopped working and they were able to easily accommodate us to another room to ensure we were comfortable. The room was cleaned very well and enough space for 2 adults. It was also conveniently close to the tube!
10
DAVID
Aug 31, 2025
·
Stayed 1 night
We picked the hotel due to the proximity to Wembley stadium as we were going to a concert there. We had a family room for 3 adults and a 16 year old. The sofa bed mattress was a little thin but it was perfectly adequate for one night. All the staff were hood, check in was easy and parking was available. Breakfast was a lovely buffet with quite a lot of choice. The price we paid was extremely hood value considering the hotel prices on the Wembley campus. It was an easy drive from the hotel to Wembley
We picked the hotel due to the proximity to Wembley stadium as we were going to a concert there. We had a family room for 3 adults and a 16 year old. The sofa bed mattress was a little thin but it was perfectly adequate for one night. All the staff were hood, check in was easy and parking was available. Breakfast was a lovely buffet with quite a lot of choice. The price we paid was extremely hood value considering the hotel prices on the Wembley campus. It was an easy drive from the hotel to Wembley
6
Soyemi
Jun 24, 2025
·
Stayed 6 nights
My room was not an “executive” marked room. The air conditioner was not working properly. I was unable to lower the thermostat and its control did not appear to correspond to the real room temperature. I was offered a room fan to alleviate the the uncomfortable temperature which I refused. I was told the hotel has a different air conditioning unit for the “executive” marked rooms than which I was housed. I knew the difference because I had access to an “executive” marked room which was much cooler with a properly working thermostat. Only one of the two elevators was servicing the seven floors otherwise, the hotel was clean. The food was ok but their pizza was not comparable to any in the USA. It wasn’t as good, thin crust, burnt but edible.
My room was not an “executive” marked room. The air conditioner was not working properly. I was unable to lower the thermostat and its control did not appear to correspond to the real room temperature. I was offered a room fan to alleviate the the uncomfortable temperature which I refused. I was told the hotel has a different air conditioning unit for the “executive” marked rooms than which I was housed. I knew the difference because I had access to an “executive” marked room which was much cooler with a properly working thermostat. Only one of the two elevators was servicing the seven floors otherwise, the hotel was clean. The food was ok but their pizza was not comparable to any in the USA. It wasn’t as good, thin crust, burnt but edible.
2
Stuart
May 1, 2025
·
Stayed 1 night
Really disappointed-air con would not go below 20 degrees so room was constantly hot. The flush on the toilet would randomly go every half an hr or so so another reason to not get any sleep. Nobody asked how the stay was either which I feel is essential within the industry. I’m sure most others enjoyed there stay however mine was very poor.
Really disappointed-air con would not go below 20 degrees so room was constantly hot. The flush on the toilet would randomly go every half an hr or so so another reason to not get any sleep. Nobody asked how the stay was either which I feel is essential within the industry. I’m sure most others enjoyed there stay however mine was very poor.
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AI-generated summary based on recent guest reviews
Cleanliness
Most guests describe the hotel as very clean, especially rooms and public areas. A smaller number mentioned bathroom or odor issues, such as blocked drains, smoke smells, or missed details.
Related guest reviews
10
Christine
Aug 24, 2025
·
Stayed 1 night
Really impressed with this hotel. Very clean and really helpful staff.
Really impressed with this hotel. Very clean and really helpful staff.
2
Ramesh
Nov 18, 2024
·
Stayed 2 nights
Room service is not good as expected . The bathroom is logged with water after every use and even overflows in to the main living room. Please look in to it Thank you
Room service is not good as expected . The bathroom is logged with water after every use and even overflows in to the main living room. Please look in to it Thank you
10
Rebecca
Jan 20, 2025
·
Stayed 1 night
Very clean & great accommodation. Lovely large bed, slept well. Good choice for breakfast. Would highly recommend.
Very clean & great accommodation. Lovely large bed, slept well. Good choice for breakfast. Would highly recommend.
4
rhys
Jul 26, 2024
·
Stayed 1 night
Difficult to find by car. Tried to use satnav to find hotel but missed sharp right turn as a tiny signpost at knee level obscured by people standing on kerb. Ended up losing a hour from our evening as had to go around the block into a traffic and roadworks nightmare. Fuming as no time to eat as having to leave for a concert. Room was let down by scruffy furniture, scuffed marked wooden floor and yellow substance on toilet seat.
Difficult to find by car. Tried to use satnav to find hotel but missed sharp right turn as a tiny signpost at knee level obscured by people standing on kerb. Ended up losing a hour from our evening as had to go around the block into a traffic and roadworks nightmare. Fuming as no time to eat as having to leave for a concert. Room was let down by scruffy furniture, scuffed marked wooden floor and yellow substance on toilet seat.
10
Amreek
Nov 18, 2024
·
Stayed 1 night
The hotel is only about 2 minutes walk from North Acton metro station so incredibly convenient. There are a number of take away establishments en route so it is very convenient. The property itself looks new and the room was pristine and spacious. The staff were warm and friendly and the facilities were excellent. This is the nicest budget hotel I've stayed in London, which is generally so over priced. I would highly recommend this to anyone staying in London.
The hotel is only about 2 minutes walk from North Acton metro station so incredibly convenient. There are a number of take away establishments en route so it is very convenient. The property itself looks new and the room was pristine and spacious. The staff were warm and friendly and the facilities were excellent. This is the nicest budget hotel I've stayed in London, which is generally so over priced. I would highly recommend this to anyone staying in London.
8
Gothusang Thusi
Apr 20, 2024
·
Stayed 13 nights
It was excellent stay, just improve in cleaning the rooms.
It was excellent stay, just improve in cleaning the rooms.
10
Mary
Nov 29, 2025
·
Stayed 5 nights
It was amazing! I was allowed to check in early without extra charges.The hotel is so clean and the receptionist so helpful! The room was so spacious and the bed so comfortable. The hotel is situated in a quiet neighbourhood and close to North Acton Station. I will visit again.
It was amazing! I was allowed to check in early without extra charges.The hotel is so clean and the receptionist so helpful! The room was so spacious and the bed so comfortable. The hotel is situated in a quiet neighbourhood and close to North Acton Station. I will visit again.
6
Sarah
Jul 28, 2024
·
Stayed 2 nights
Lobby is fine. Room stank of smoke. Floor condition is terrible to be honest. Room otherwise is fine for London and what the location is. Well connected with two underground’s with walking distance and buses. Breakfast is average
Lobby is fine. Room stank of smoke. Floor condition is terrible to be honest. Room otherwise is fine for London and what the location is. Well connected with two underground’s with walking distance and buses. Breakfast is average
10
Katie
Jan 12, 2025
·
Stayed 1 night
Drain in my shower was blocked which was nasty and I only realised when I had the shower. Heating very noisy.
Drain in my shower was blocked which was nasty and I only realised when I had the shower. Heating very noisy.
4
Carolina H
Nov 18, 2024
·
Stayed 4 nights
The main issue is the cleanliness of the room especially the bathroom . It feels like the sheets was mot change it smells. Customer service is terrible
The main issue is the cleanliness of the room especially the bathroom . It feels like the sheets was mot change it smells. Customer service is terrible
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AI-generated summary based on recent guest reviews
Rooms
Rooms are generally modern and comfortable, with some noted as spacious or offering views. Several reviews cite small family rooms, uncomfortable sofa beds or mattresses, and noise from corridors or nearby roads.
Related guest reviews
10
Catherine
Apr 6, 2024
·
Stayed 1 night
Friendly staff quick check in but the sofa bed was uncomfortable
Friendly staff quick check in but the sofa bed was uncomfortable
8
Anand Daniel
Aug 22, 2025
·
Stayed 1 night
Space for double room is very less, sofa bed not comfortable, food price is very expensive and my room 401 - floor has lot of scratches.
Space for double room is very less, sofa bed not comfortable, food price is very expensive and my room 401 - floor has lot of scratches.
6
Ram
Dec 22, 2023
·
Stayed 2 nights
The room size was inadequate for a family of 4. The beds were worn out and the space inside the room as very small.
The room size was inadequate for a family of 4. The beds were worn out and the space inside the room as very small.
10
Beth
Aug 17, 2024
·
Stayed 2 nights
We made a last minute change to our visit to London and I am genuinely so happy we chose this hotel. We had a twin room and it was huge! So much space we needed so super happy! Great products for the bathroom available, we got back at 1am after our concert and we could easily get back in and even managed to grab a drink before the bar closed. Easy check out process too. Really quiet despite the busy road opposite. Would definitely stay again!
We made a last minute change to our visit to London and I am genuinely so happy we chose this hotel. We had a twin room and it was huge! So much space we needed so super happy! Great products for the bathroom available, we got back at 1am after our concert and we could easily get back in and even managed to grab a drink before the bar closed. Easy check out process too. Really quiet despite the busy road opposite. Would definitely stay again!
6
Katie
Mar 23, 2025
·
Stayed 2 nights
Well located with spacious clean and comfortable room. Not very quiet due to busy roads and noise from corridors and other rooms. Having meeting rooms on the same floor as guest rooms meant often there were people congregating in the corridors/hall areas near the lifts and stsirswhich guests had to go through to their rooms.
Well located with spacious clean and comfortable room. Not very quiet due to busy roads and noise from corridors and other rooms. Having meeting rooms on the same floor as guest rooms meant often there were people congregating in the corridors/hall areas near the lifts and stsirswhich guests had to go through to their rooms.
10
Wayne
Aug 31, 2025
·
Stayed 1 night
Beautiful hotel the room was exceptional with views over London to match we stayed on floor 7
Beautiful hotel the room was exceptional with views over London to match we stayed on floor 7
8
Andrew
Aug 21, 2024
·
Stayed 1 night
The bed was a Queen which was anice surprise but the mattress was not comfortable, felt very thin and dipped in the middle which meant an awful nights sleep. The description was for 2 dou le beds but one was a fold out bed and definitely smaller then a double.
The bed was a Queen which was anice surprise but the mattress was not comfortable, felt very thin and dipped in the middle which meant an awful nights sleep. The description was for 2 dou le beds but one was a fold out bed and definitely smaller then a double.
8
Mariza
Apr 10, 2023
·
Stayed 2 nights
The mattress in the bed was uncomfortable and we could hear the noise from rooms upstairs and beside our room.
The mattress in the bed was uncomfortable and we could hear the noise from rooms upstairs and beside our room.
10
Mary
Nov 29, 2025
·
Stayed 5 nights
It was amazing! I was allowed to check in early without extra charges.The hotel is so clean and the receptionist so helpful! The room was so spacious and the bed so comfortable. The hotel is situated in a quiet neighbourhood and close to North Acton Station. I will visit again.
It was amazing! I was allowed to check in early without extra charges.The hotel is so clean and the receptionist so helpful! The room was so spacious and the bed so comfortable. The hotel is situated in a quiet neighbourhood and close to North Acton Station. I will visit again.
8
Daren
Aug 24, 2025
·
Stayed 1 night
Hotel lobby excellent and staff polite helpful and efficient. Room was large and very clean and comfortable with a great nights sleep. Bathroom was slightly disappointing, with tiles and grout clearly aging and in need of attention. Paintwork on inside of bathroom door very tired and a crack in the bowl of the toilet. None of these spoilt the function of any of the bathroom facilities, but they were not up to the standard of the hotel itself of the bedroom part of the room.
Hotel lobby excellent and staff polite helpful and efficient. Room was large and very clean and comfortable with a great nights sleep. Bathroom was slightly disappointing, with tiles and grout clearly aging and in need of attention. Paintwork on inside of bathroom door very tired and a crack in the bowl of the toilet. None of these spoilt the function of any of the bathroom facilities, but they were not up to the standard of the hotel itself of the bedroom part of the room.
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AI-generated summary based on recent guest reviews
Service
Service is frequently praised as friendly, efficient and accommodating, with quick check-in and staff resolving issues or special requests. A few guests reported unhelpful interactions or poor handling of problems.
Related guest reviews
10
Mike
Dec 1, 2024
·
Stayed 1 night
Helpful reception, great breakfast let down by poor bar service in the evening!
Helpful reception, great breakfast let down by poor bar service in the evening!
4
Gillian
Sep 10, 2025
·
Stayed 1 night
i had booked this hotel for the Coldplay concert on the 7th Sept 25 and as concert was rescheduled to the earlier date of the 6th Sept i contacted the hotel to ask could i transfer the booking to another hotel in the city centre as we were not attending the concert but wanted to visit London anyway as previously planned. Staff were most unhelpful and no option was given to my request, I ended up booking another hotel in Leicester square. I did not expect a refund just requested a transfer of booking
i had booked this hotel for the Coldplay concert on the 7th Sept 25 and as concert was rescheduled to the earlier date of the 6th Sept i contacted the hotel to ask could i transfer the booking to another hotel in the city centre as we were not attending the concert but wanted to visit London anyway as previously planned. Staff were most unhelpful and no option was given to my request, I ended up booking another hotel in Leicester square. I did not expect a refund just requested a transfer of booking
8
Alicia
Jun 30, 2025
·
Stayed 1 night
My room was clean, spacious,and modern. The choices for breakfast were excellent and delicious. The staff are friendly and helpful. Would definitely stay again.
My room was clean, spacious,and modern. The choices for breakfast were excellent and delicious. The staff are friendly and helpful. Would definitely stay again.
10
Christine
Aug 24, 2025
·
Stayed 1 night
Really impressed with this hotel. Very clean and really helpful staff.
Really impressed with this hotel. Very clean and really helpful staff.
10
Alex
Aug 19, 2024
·
Stayed 1 night
Excellent service, I was spontaneously upgraded which is always a win, but this room was very swish and ultra clean. Would definitely return.
Excellent service, I was spontaneously upgraded which is always a win, but this room was very swish and ultra clean. Would definitely return.
10
Ceri-ann
Sep 4, 2025
·
Stayed 2 nights
We stayed here as a family at the beginning of August as we saw Coldplay at Wembley and the hotel staff really went out of their way to make us feel welcome. Everything was clean and our rooms were perfect for us. Breakfast facilities were ideal for all of us and the children loved all the available options. Check-in was quick and easy, as was check-out. The hotel is a 5 minute walk to the nearest Tube station which is so convenient for getting in & out of central London. My brother and his young family were with us in London and had a terrible experience with their nearby Air BnB which they had to leave and this Hotel saved them, finding them a room at short notice and even upgrading them. They also gave the children wrist bands to choose free snacks from the cafe which they loved. The staff really were helpful and attentive to them. We all agreed that we would definitely stay here again.
We stayed here as a family at the beginning of August as we saw Coldplay at Wembley and the hotel staff really went out of their way to make us feel welcome. Everything was clean and our rooms were perfect for us. Breakfast facilities were ideal for all of us and the children loved all the available options. Check-in was quick and easy, as was check-out. The hotel is a 5 minute walk to the nearest Tube station which is so convenient for getting in & out of central London. My brother and his young family were with us in London and had a terrible experience with their nearby Air BnB which they had to leave and this Hotel saved them, finding them a room at short notice and even upgrading them. They also gave the children wrist bands to choose free snacks from the cafe which they loved. The staff really were helpful and attentive to them. We all agreed that we would definitely stay here again.
10
Mary
Nov 29, 2025
·
Stayed 5 nights
It was amazing! I was allowed to check in early without extra charges.The hotel is so clean and the receptionist so helpful! The room was so spacious and the bed so comfortable. The hotel is situated in a quiet neighbourhood and close to North Acton Station. I will visit again.
It was amazing! I was allowed to check in early without extra charges.The hotel is so clean and the receptionist so helpful! The room was so spacious and the bed so comfortable. The hotel is situated in a quiet neighbourhood and close to North Acton Station. I will visit again.
10
Annette
Oct 10, 2025
·
Stayed 1 night
The stay was amazing got to room 2 singles Spoke to reception and it was no issue for them to put beds together to make it a double only there for 1 night but deffo go back WELL DONE
The stay was amazing got to room 2 singles Spoke to reception and it was no issue for them to put beds together to make it a double only there for 1 night but deffo go back WELL DONE
10
S
Mar 31, 2023
·
Stayed 2 nights
This is our second time at this Holiday Inn. This time was better than the last. We were on the top floor and had a very clean room. The staff were very helpful, in particular the night shift. We needed tickets printed for a show at the Wembley Arena the next day and they went above and beyond to help print them tickets. We will certainly be back when in the area. Thanks
This is our second time at this Holiday Inn. This time was better than the last. We were on the top floor and had a very clean room. The staff were very helpful, in particular the night shift. We needed tickets printed for a show at the Wembley Arena the next day and they went above and beyond to help print them tickets. We will certainly be back when in the area. Thanks
4
Nancy
May 21, 2024
·
Stayed 1 night
We were checked in with minimal fuss and there was one lovely lady at the bar that mid afternoon and that's the best. Get into room and there is broken glass on the floor - quite a lot. Called the desk - they ask if we broke something??? Then send housekeeping with a camera?? Eventually we got another room. Checking out next day we get told we have to pay parking. No one explained this. They couldn't find our check in signed sheets either. Not good.
We were checked in with minimal fuss and there was one lovely lady at the bar that mid afternoon and that's the best. Get into room and there is broken glass on the floor - quite a lot. Called the desk - they ask if we broke something??? Then send housekeeping with a camera?? Eventually we got another room. Checking out next day we get told we have to pay parking. No one explained this. They couldn't find our check in signed sheets either. Not good.
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AI-generated summary based on recent guest reviews
Location
Convenient for North Acton tube and Wembley, offering a quieter base outside central London. Some guests found limited nearby dining and longer journeys into the main sights.
Related guest reviews
10
paul
May 12, 2025
·
Stayed 1 night
Quiet area, modern and clean hotel. 10 minute walk to train station
Quiet area, modern and clean hotel. 10 minute walk to train station
8
Michael
Jun 21, 2025
·
Stayed 2 nights
Clean and quiet property, but it was in an inconvenient location.
Clean and quiet property, but it was in an inconvenient location.
10
Tsz Ling
Jan 4, 2024
·
Stayed 1 night
Clean hotel and friendly staff, great location, only 5 mins walk to North Acton station.
Clean hotel and friendly staff, great location, only 5 mins walk to North Acton station.
8
Jonathan
Jun 22, 2025
·
Stayed 3 nights
Spent a long weekend at this hotel with my partner. The hotel is situated just outside of central London and is a short ride on the central line underground train. It’s very easy to get to. It’s only a short walk from the station to the hotel. There is a Tesco and Sainsbury’s near to the hotel. Check-in was easy and staff at the hotel with very accommodating. We had a family room that was a good size and comfortable. If you’re happy being just outside of Central London then I would certainly recommend recommend this hotel
Spent a long weekend at this hotel with my partner. The hotel is situated just outside of central London and is a short ride on the central line underground train. It’s very easy to get to. It’s only a short walk from the station to the hotel. There is a Tesco and Sainsbury’s near to the hotel. Check-in was easy and staff at the hotel with very accommodating. We had a family room that was a good size and comfortable. If you’re happy being just outside of Central London then I would certainly recommend recommend this hotel
10
Ceri-ann
Sep 4, 2025
·
Stayed 2 nights
We stayed here as a family at the beginning of August as we saw Coldplay at Wembley and the hotel staff really went out of their way to make us feel welcome. Everything was clean and our rooms were perfect for us. Breakfast facilities were ideal for all of us and the children loved all the available options. Check-in was quick and easy, as was check-out. The hotel is a 5 minute walk to the nearest Tube station which is so convenient for getting in & out of central London. My brother and his young family were with us in London and had a terrible experience with their nearby Air BnB which they had to leave and this Hotel saved them, finding them a room at short notice and even upgrading them. They also gave the children wrist bands to choose free snacks from the cafe which they loved. The staff really were helpful and attentive to them. We all agreed that we would definitely stay here again.
We stayed here as a family at the beginning of August as we saw Coldplay at Wembley and the hotel staff really went out of their way to make us feel welcome. Everything was clean and our rooms were perfect for us. Breakfast facilities were ideal for all of us and the children loved all the available options. Check-in was quick and easy, as was check-out. The hotel is a 5 minute walk to the nearest Tube station which is so convenient for getting in & out of central London. My brother and his young family were with us in London and had a terrible experience with their nearby Air BnB which they had to leave and this Hotel saved them, finding them a room at short notice and even upgrading them. They also gave the children wrist bands to choose free snacks from the cafe which they loved. The staff really were helpful and attentive to them. We all agreed that we would definitely stay here again.
10
Michael
Oct 8, 2024
·
Stayed 1 night
Lovely hotel and really near the local underground station. Very welcoming and friendly staff. About 20 mins to get in to the city centre. Would definitely stay here again.
Lovely hotel and really near the local underground station. Very welcoming and friendly staff. About 20 mins to get in to the city centre. Would definitely stay here again.
8
Daniel
May 13, 2024
·
Stayed 1 night
Good location for access into London but there is nowhere local to eat or go for a pint so your limited to the hotel bar (which is fine might I add).
Good location for access into London but there is nowhere local to eat or go for a pint so your limited to the hotel bar (which is fine might I add).
10
Mary
Nov 29, 2025
·
Stayed 5 nights
It was amazing! I was allowed to check in early without extra charges.The hotel is so clean and the receptionist so helpful! The room was so spacious and the bed so comfortable. The hotel is situated in a quiet neighbourhood and close to North Acton Station. I will visit again.
It was amazing! I was allowed to check in early without extra charges.The hotel is so clean and the receptionist so helpful! The room was so spacious and the bed so comfortable. The hotel is situated in a quiet neighbourhood and close to North Acton Station. I will visit again.
10
Sean
Sep 7, 2024
·
Stayed 1 night
Excellent staff on reception, fast and efficient. Ideal location just outside the hustle of London but close to North Acton tube station.
Excellent staff on reception, fast and efficient. Ideal location just outside the hustle of London but close to North Acton tube station.
6
David
Jul 12, 2025
·
Stayed 2 nights
Not really their fault, but for tourists, this is not really in London. Take 45 minutes by rail or Uber to get downtown. Hotel itself was clean and adequate, but not worth the $$$.
Not really their fault, but for tourists, this is not really in London. Take 45 minutes by rail or Uber to get downtown. Hotel itself was clean and adequate, but not worth the $$$.
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AI-generated summary based on recent guest reviews
Dining
Breakfast is often enjoyed with a decent selection, and some guests liked evening meals. Feedback is mixed overall, citing average or cold items, repetitive menus, limited vegetarian or vegan options, and occasional slow bar service.
Related guest reviews
10
Mike
Dec 1, 2024
·
Stayed 1 night
Helpful reception, great breakfast let down by poor bar service in the evening!
Helpful reception, great breakfast let down by poor bar service in the evening!
6
Sandeep
Dec 20, 2024
·
Stayed 2 nights
It was ok Breakfast average No vegan options Staff not very friendly
It was ok Breakfast average No vegan options Staff not very friendly
10
shabana
Oct 13, 2023
·
Stayed 6 nights
The staff was wonderful. Food was great. Fresh and tasty. Would like to commend the following Morning breakfast crew: Nauman Joseph Violeta Chef Taufik Mohammad Pablo Arti Smirti Dinner server Hubert And the front desk staff. Very courteous
The staff was wonderful. Food was great. Fresh and tasty. Would like to commend the following Morning breakfast crew: Nauman Joseph Violeta Chef Taufik Mohammad Pablo Arti Smirti Dinner server Hubert And the front desk staff. Very courteous
8
Kelvin
Nov 20, 2023
·
Stayed 2 nights
Staff pleasant at reception,rooms comfortable,if a touch overpriced for that area of London and quality of Hotel.Bar area with plenty of seating.Breakfast as bad as anywhere I’ve stayed.Cold,poor choice,disorganised and staff disinterested.If staying there ,find somewhere else for breakfast.Second time of staying here,probably the last.
Staff pleasant at reception,rooms comfortable,if a touch overpriced for that area of London and quality of Hotel.Bar area with plenty of seating.Breakfast as bad as anywhere I’ve stayed.Cold,poor choice,disorganised and staff disinterested.If staying there ,find somewhere else for breakfast.Second time of staying here,probably the last.
6
Ravikant
Feb 26, 2023
·
Stayed 5 nights
It was an overall ok stay. Room size was small for a family of 4. Breakfast has same menu for every day. Vegetarians would have very less choices for Breakfast. No water bottles and advised to use Tap water which I think was not good. So bought water bottles from nearby Tesco.
It was an overall ok stay. Room size was small for a family of 4. Breakfast has same menu for every day. Vegetarians would have very less choices for Breakfast. No water bottles and advised to use Tap water which I think was not good. So bought water bottles from nearby Tesco.
8
Alicia
Jun 30, 2025
·
Stayed 1 night
My room was clean, spacious,and modern. The choices for breakfast were excellent and delicious. The staff are friendly and helpful. Would definitely stay again.
My room was clean, spacious,and modern. The choices for breakfast were excellent and delicious. The staff are friendly and helpful. Would definitely stay again.
8
Sian
Jun 24, 2025
·
Stayed 2 nights
Staff were all friendly . Good choice for breakfast and evening meal. Room was clean. Would be nice to have some hooks in bathroom on door and a towel rail as there wasn’t much room to put your towels on once used especially when you were a family of three.
Staff were all friendly . Good choice for breakfast and evening meal. Room was clean. Would be nice to have some hooks in bathroom on door and a towel rail as there wasn’t much room to put your towels on once used especially when you were a family of three.
10
DAVID
Aug 31, 2025
·
Stayed 1 night
We picked the hotel due to the proximity to Wembley stadium as we were going to a concert there. We had a family room for 3 adults and a 16 year old. The sofa bed mattress was a little thin but it was perfectly adequate for one night. All the staff were hood, check in was easy and parking was available. Breakfast was a lovely buffet with quite a lot of choice. The price we paid was extremely hood value considering the hotel prices on the Wembley campus. It was an easy drive from the hotel to Wembley
We picked the hotel due to the proximity to Wembley stadium as we were going to a concert there. We had a family room for 3 adults and a 16 year old. The sofa bed mattress was a little thin but it was perfectly adequate for one night. All the staff were hood, check in was easy and parking was available. Breakfast was a lovely buffet with quite a lot of choice. The price we paid was extremely hood value considering the hotel prices on the Wembley campus. It was an easy drive from the hotel to Wembley
8
Nita
Sep 22, 2023
·
Stayed 7 nights
This hotel provided a safe, clean place to stay for our trip to London it advertises Starbucks coffee, but there is no Starbucks on site. There are only fast food restaurants near by, and the breakfast offered by the hotel was mediocre. The staff was helpful and responded to all of our requests in a timely manner. If you are spending anytime in London plan on a 30 minute Tube ride. The nearest station is about 7-10 walk.
This hotel provided a safe, clean place to stay for our trip to London it advertises Starbucks coffee, but there is no Starbucks on site. There are only fast food restaurants near by, and the breakfast offered by the hotel was mediocre. The staff was helpful and responded to all of our requests in a timely manner. If you are spending anytime in London plan on a 30 minute Tube ride. The nearest station is about 7-10 walk.
10
Lisa
Nov 1, 2023
·
Stayed 2 nights
Great hotel lovely clean and smelt amazing everywhere even in the lifts. The room was clean with a lovely styled wet room and facilities good. The only downfall was the room was too hot in the night to sleep and it was noisy from guests. The outside you couldn’t hear anything and we was over looking the car park. The noise was from guest talking, walking past (foot steps and wheels on cases) and the doors closing. Needs more sound proofing. Breakfast was beautiful including the coffee which was lovely. Toilets immaculate in the downstairs of the hotel based in the restaurant. Prices average for food and drinks, £6 up for a pint. Although a lot cheaper than in London itself where they were about £8.50 a pint. Location is perfect for London. 5/10 min walk to the tube get the Elizabeth line to Bond Street, Paddington, Tottenham court ….. to change or visit nice clean station too.
Great hotel lovely clean and smelt amazing everywhere even in the lifts. The room was clean with a lovely styled wet room and facilities good. The only downfall was the room was too hot in the night to sleep and it was noisy from guests. The outside you couldn’t hear anything and we was over looking the car park. The noise was from guest talking, walking past (foot steps and wheels on cases) and the doors closing. Needs more sound proofing. Breakfast was beautiful including the coffee which was lovely. Toilets immaculate in the downstairs of the hotel based in the restaurant. Prices average for food and drinks, £6 up for a pint. Although a lot cheaper than in London itself where they were about £8.50 a pint. Location is perfect for London. 5/10 min walk to the tube get the Elizabeth line to Bond Street, Paddington, Tottenham court ….. to change or visit nice clean station too.
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AI-generated summary based on recent guest reviews
10
Tracey
Aug 4, 2026
·
Stayed 1 night
Breakfast was excellent, room was very good and the staff were amazing very helpful even though they were rushed off their feet. I would stay again
Breakfast was excellent, room was very good and the staff were amazing very helpful even though they were rushed off their feet. I would stay again
10
Mark
Jul 29, 2026
·
Stayed 1 night
Very clean hotel nice accessibly location space in room very clean nice clean gym on rooftop
Very clean hotel nice accessibly location space in room very clean nice clean gym on rooftop
10
Megan
Jul 26, 2026
·
Stayed 1 night
We had a perfect stay, parking and check in were easy. Room had everything we needed and our commute to Wembley wasn't bad at all. Will definitely return
We had a perfect stay, parking and check in were easy. Room had everything we needed and our commute to Wembley wasn't bad at all. Will definitely return
10
Amie
Jul 25, 2026
·
Stayed 1 night
We stayed here for one for a concert at Wembley. Great location for grabbing an uber. We walked back (just over an hour). Room was spacious for 3 of us and very clean. The beds were super comfy! The reception staff were extremely helpful. Breakfast was spot on! Would stay here again.
We stayed here for one for a concert at Wembley. Great location for grabbing an uber. We walked back (just over an hour). Room was spacious for 3 of us and very clean. The beds were super comfy! The reception staff were extremely helpful. Breakfast was spot on! Would stay here again.
10
Jonathan
Jul 13, 2026
·
Stayed 1 night
Couldn't fault the hotel or the staff. We arrived way to early, but they was very helpful in booking the car in and holding our luggage while we carried on our day. *Rooms was clean and so comfortable. *Breakfast was well organised and banging. Definitely will book again, if im at Wembley again.
Couldn't fault the hotel or the staff. We arrived way to early, but they was very helpful in booking the car in and holding our luggage while we carried on our day. *Rooms was clean and so comfortable. *Breakfast was well organised and banging. Definitely will book again, if im at Wembley again.
FAQs about Holiday Inn London West by IHG
Is parking available at the hotel?
Self parking is available on-site for a fee of GBP 18 per night. Reservations are not required.
What type of breakfast is offered and what are the serving hours?
Full breakfast is available for a fee of approximately GBP 14.95 per person. Breakfast is served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
What are the check-in and check-out times?
Check-in time is from 2:00 PM until 11:59 PM, and check-out time is by 11:00 AM. Early check-in and late check-out may be available upon request and are subject to availability.
Where is the hotel located in relation to key landmarks?
The hotel is located in Acton, London, within a 10-minute drive of Westfield London Shopping Centre and Portobello Road Market. It is approximately 3.7 miles from London Designer Outlet and 3.9 miles from OVO Arena Wembley.
What are the policies for guests staying with children?
Children aged 12 years and younger can stay for free when occupying the parent or guardian's room using existing bedding.
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Instant AI responses are based on hotel information
Considering this hotel for your London trip?
How much do rooms usually cost at Holiday Inn London West by IHG in Greater London?
Over the next 60–90 days, room rates at Holiday Inn London West by IHG in Greater London typically land around $138 a night for two guests, ranging from $91 to $221 on peak dates.
When is the best time to visit Holiday Inn London West by IHG to avoid crowds?
January is the quietest month to visit Holiday Inn London West by IHG in Greater London, with demand building through spring and peaking in August. If you prefer fewer people around attractions like Kensington Gardens and Westfield London, plan for early-year travel rather than late summer.
What’s the cheapest month to stay at Holiday Inn London West by IHG?
January is the cheapest month to stay at Holiday Inn London West by IHG in Greater London, averaging $129 a night; September is the priciest at $239. January’s lower rates come even though August is the quietest month for crowds.
What nearby attractions and travel types does Holiday Inn London West by IHG cater to?
Holiday Inn London West by IHG in Greater London sits close to Westfield London Shopping Centre, Wembley Stadium and Kensington Gardens, making it handy for shopping, events and park visits. The hotel commonly serves business travellers and families, and its local setting supports both work and family-friendly itineraries.
How do Holiday Inn London West by IHG’s prices compare with other nearby hotels?
Holiday Inn London West by IHG is cheaper than 10 of 19 comparable hotels nearby, with a typical median of $153 a night versus about $154 for peers.
How does the nightly price at Holiday Inn London West by IHG in London compare to recent weeks?
The current price at Holiday Inn London West by IHG in London is $114 per night for 2 guests, which is low for this hotel: about 40% below its $188 average over the last 60 days. Most nights over that period fell between $97 and $357.
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-04: 277.29727534484863USD
- 2026-09-05: 125.47339502868653USD
- 2026-09-06: 172.88325786743164USD
- 2026-09-07: 119.85689291229248USD
- 2026-09-08: 192.78805821838378USD
- 2026-09-09: NO DATA
- 2026-09-10: 116.38842965545655USD
- 2026-09-11: 142.83520502624512USD
- 2026-09-12: 239.0342526977539USD
- 2026-09-13: 88.47795995483398USD
- 2026-09-14: 126.47025036621093USD
- 2026-09-15: 173.27174985351562USD
- 2026-09-16: 232.04270834350586USD
- 2026-09-17: 166.1420836791992USD
- 2026-09-18: 134.4378449493408USD
- 2026-09-19: 167.30507861938477USD
- 2026-09-20: 90.92437667999268USD
- 2026-09-21: 121.91883158416748USD
- 2026-09-22: 148.89528659057618USD
- 2026-09-23: 197.8707249938965USD
- 2026-09-24: 132.90331755371093USD
- 2026-09-25: 150.37303411560057USD
- 2026-09-26: 182.24343016967774USD
- 2026-09-27: 100.57374708099366USD
- 2026-09-28: 136.42432522888183USD
- 2026-09-29: 156.33970534973145USD
- 2026-09-30: 150.90069349365234USD
- 2026-10-01: 114.51524329376221USD
- 2026-10-02: 136.42432522888183USD
- 2026-10-03: 137.42840210113525USD
- 2026-10-04: 95.59670964965821USD
- 2026-10-05: 127.45987530822754USD
- 2026-10-06: 168.30193395690918USD
- 2026-10-07: 167.30507861938477USD
- 2026-10-08: 121.90883662567138USD
- 2026-10-09: 171.8872USD
- 2026-10-10: 178.25600881958007USD
- 2026-10-11: 106.91635457763672USD
- 2026-10-12: 145.89679904174804USD
- 2026-10-13: 195.89172321166993USD
- 2026-10-14: 173.27174985351562USD
- 2026-10-15: 123.4796843536377USD
- 2026-10-16: 133.561USD
- 2026-10-17: 180.90922726135253USD
- 2026-10-18: 149.89480016174315USD
- 2026-10-19: 155.35008040771484USD
- 2026-10-20: 197.1889943939209USD
- 2026-10-21: 183.23305511169434USD
- 2026-10-22: 132.444134274292USD
- 2026-10-23: 169.8847703186035USD
- 2026-10-24: 172.91324274291992USD
- 2026-10-25: 123.4796843536377USD
- 2026-10-26: 160.8892722290039USD
- 2026-10-27: 168.30193395690918USD
- 2026-10-28: 160.3343393737793USD
- 2026-10-29: 132.43691273956298USD
- 2026-10-30: 140.41173771820067USD
- 2026-10-31: 137.89081956481934USD
- 2026-11-01: 93.60300783538818USD
- 2026-11-02: 114.50801289825439USD
- 2026-11-03: 137.90081452331543USD
- 2026-11-04: 146.89629489135743USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Some water is reused through a grey water recycling system
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Fee for full breakfast: approximately GBP 14.95 per person
- Self parking fee: GBP 18 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Non-Smoking Rooms
Business Center
Room Service
Dry Cleaning
Services
Business Center
Dry Cleaning
Housekeeping
Banquet Facilities
Safe-Deposit Box
Luggage Storage
Designated Smoking Area
Express Check-In/Check-Out
Self Laundry
24-Hour Front Desk
Concierge Services
Internet
Free Wi-Fi
General
Room Service
Restaurant
Non-Smoking Rooms
Packed Lunches
Breakfast in the Room
Family Room
Snack Bar/Deli
Parking
Parking
Parking (Limited)
Parking Onsite
Activities
Terrace
Fitness Center (nearby)