Name: Althoff St James's Hotel & Club London
Address: 7 - 8 Park Place, St James, London, England, United Kingdom, London, England, GB
Price range: $350–$927 per night
Rating: 8.5

What guests think

Across reviews, Althoff St James's Hotel & Club London is praised for its warm, professional staff and prime Mayfair location, with boutique charm and comfortable rooms, though space, noise, and some facility limitations are noted.

The bar and on-site restaurant draw repeated praise, though a few report a limited menu, no Sunday service, or pricey drinks and breakfast. Several reviews note design quirks and occasional operational issues, including unreliable in-room Wi-Fi, malfunctioning AC or heating, false fire alarms, and sporadic lapses such as unprofessional bar service or missed VIP upgrade perks. Overall, expect a polished boutique stay centered on service and location.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Bar and lounge are frequently praised, and the on-site restaurant is noted; a few guests reported disruptive false fire alarms.

Related guest reviews

10

George

Sep 7, 2023

·

Stayed 4 nights

Beautiful, well - run and equipped hotel in a quiet street near Piccadilly. Only quibble is with the restaurant; only two starters and two mains are offered. We had to give the restaurant a pass as what little was on offer wasn’t to our taste.

10

Brent

Mar 21, 2024

·

Stayed 1 night

Great hotel. Great staff. Great bar. Great restaurant. The artwork in public areas is excellent. We truly enjoyed our stay.

10

Teresa

Aug 28, 2023

·

Stayed 5 nights

The St James Hotel and Club was perfect! It is located in a great location and tucked away on a quiet little street! The staff was excellent and very accommodating. The bar was a nice respite after a long day of touring.

10

Mackenzie

Aug 28, 2023

·

Stayed 8 nights

Had to change rooms because there were issues with plumbing, and the outlets were strange outlets that didn't fit UK, Euro, or US plugs. The fire alarm went off 3 times during the stay, one of which was in the middle of the night. Besides that, the property and location were lovely.

8

James

Feb 18, 2024

·

Stayed 1 night

Great quiet location in centre of london. High standards of furniture and tidy/cleaniness. Can’t fault the service. Only thing that means I wouldn’t give 5 star is the fire alarm went off at 7:30 as a false alarm on Sunday morning. No their fault, but a note to say sorry and maybe an offer of a complimentary coffee or something would have been nice.

8

Sarah

Jun 10, 2024

·

Stayed 1 night

Enjoyed our stay overall. 4/5 A few “niggles”.. staff were good but missed out on opportunities other hotels offer such as taking bags to room, showing you features and how they work in the room; the steam room option in the shower didn’t work, and we had a bit of a sleepless night as we didn’t know how to turn off the dressing room light.. plus the noise from the extractor outside. There was no restaurant option on Sunday, but that wasn’t a problem as we strolled up to The Wolseley. However, the room was large and bed comfortable. Nice turn down service and the bathroom was good. I can’t fault the housekeepers as, whilst the hotels policy is obviously 1 small shampoo to share, our lovely offered more on request. Great to see Penhaligon toiletries as a British brand, but they should have been “Blenheim Bouquet” when making a focus on Churchill as part of the branding!

8

Marco

Feb 2, 2025

·

Stayed 5 nights

Beautiful area, nice and charming property, limited amenities

8

Amanda

Aug 19, 2023

·

Stayed 1 night

The property was amazing with an excellent restaurant. However, the property knew nothing of being a VIP property for Expedia and refused to honor any of the perks. Be careful making a choice based on the VIP status with Expedia.

10

Michelle

Dec 30, 2023

·

Stayed 4 nights

Lovely quiet boutique hotel just around the corner from the Ritz in Mayfair. Came for the London Christmas lights and weren’t disappointed. The restaurant and bar are top notch. My husband said it was the best Vesper Martini he ever had. Staff were helpful and courteous. No internet TV, but otherwise well appointed room.

10

Bronwyn

Nov 27, 2024

·

Stayed 2 nights

Small boutique hotel in a fabulous location with lovely, well-equipped rooms and an attentive staff. Cozy lounge and bar, excellent on-site restaurant. Our favorite hotel by far in London. It never disappoints.

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AI-generated summary based on recent guest reviews

Cleanliness

Generally clean and well kept, with housekeeping appreciated; some note worn furnishings and occasional bathroom issues such as odors or water escaping the shower screen.

Related guest reviews

10

Ann-Marie

Jul 31, 2024

·

Stayed 1 night

Little gem in a city of thousands. Staff were professional and friendly; the room was very comfortable quiet and a high standard with everything you would expect. Very impressed worth another stay in the future.

6

Howard

May 27, 2024

·

Stayed 2 nights

The hotel is in a great location, is small and boutiquey (which is nice). The air conditioning units from a hotel close by ensured that we had an irritating deep rumble in our room for our two night which wasn't conducive with a good nights sleep. The room was nice enough, but the balcony we had with our Exec room was rather unlike the one on the website and the bathroom was a little smelly (hence the strong diffuser in there I suspect!)

8

Kevin

Nov 1, 2023

·

Stayed 3 nights

Great location but the bathroom is a problem. It has a tub with a half door to use for a shower. I am familiar with them but this door seems too small. The first shower ended up with a lot of water on the floor. The next time I was very careful with the door placement and stood as close to the front as I could. Still had to mop the floor. Didn’t use the shower my last day. Need a different door or shower head.

10

Henry

May 11, 2023

·

Stayed 5 nights

it is very clean and convivence to all.

8

James

Feb 18, 2024

·

Stayed 1 night

Great quiet location in centre of london. High standards of furniture and tidy/cleaniness. Can’t fault the service. Only thing that means I wouldn’t give 5 star is the fire alarm went off at 7:30 as a false alarm on Sunday morning. No their fault, but a note to say sorry and maybe an offer of a complimentary coffee or something would have been nice.

10

Robert

Mar 17, 2024

·

Stayed 2 nights

Great experience all around. From being initially greeted to the moment we left, we had one pleasant experience after another. Staff was all helpful and kind to my son and I. Room was comfortable, luxurious and clean. Breakfast and room service was all delicious. Highly recommend for any occasion!

8

Sarah

Jun 10, 2024

·

Stayed 1 night

Enjoyed our stay overall. 4/5 A few “niggles”.. staff were good but missed out on opportunities other hotels offer such as taking bags to room, showing you features and how they work in the room; the steam room option in the shower didn’t work, and we had a bit of a sleepless night as we didn’t know how to turn off the dressing room light.. plus the noise from the extractor outside. There was no restaurant option on Sunday, but that wasn’t a problem as we strolled up to The Wolseley. However, the room was large and bed comfortable. Nice turn down service and the bathroom was good. I can’t fault the housekeepers as, whilst the hotels policy is obviously 1 small shampoo to share, our lovely offered more on request. Great to see Penhaligon toiletries as a British brand, but they should have been “Blenheim Bouquet” when making a focus on Churchill as part of the branding!

6

Lisbet

May 16, 2025

·

Stayed 4 nights

Wonderfully located hotel right near so much! While the staff are lovely, some of the soft furnishings could use updating/replacing. There were a few signs of wear I noticed.That said, the location is great!

6

Colin

Oct 12, 2024

·

Stayed 1 night

Great location, but a little rough around the edges. Compact rooms for the price and rather noisy.

10

Andrew

Jun 27, 2024

·

Stayed 4 nights

Very friendly staff and clean.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are stylish but often small; some enjoy quiet, comfy beds or balconies. Others mention layout quirks, occasional external noise, and sporadic problems with in-room Wi-Fi or AC/heating.

Related guest reviews

6

Matthew

Mar 15, 2025

·

Stayed 4 nights

Oy vey. The rooms are small and terribly designed. Small spaces with huge furniture and pillows and just kind of tacky.

10

JEONG A

Feb 26, 2024

·

Stayed 3 nights

A small but very nice & cozy room with large bathroom with 2 sinks & bath tube. However the room is facing the street, even though it is on a dead end street, every morning, i hear truck noise which woke me up. Wish the furnitures were smaller for the scale of the room so there is a little more room to walk around. Amazing location.

10

Nicholas

Dec 18, 2024

·

Stayed 1 night

Very comfortable. Lovely room with excellent bathroom. Rather unreliable heating system. Good location

10

Steven

May 11, 2024

·

Stayed 5 nights

Our room on the sixth floor was lovely; on the small side but with a wonderful balcony. It’s quirks--steps up into the bathroom—were more than offset by its assets—good natural light, excellent bedding, lots of hot water, incredibly quiet. Especially enjoyed the central location—steps from upscale shopping, restaurants, Buckingham Palace, Green Hill tube station.

8

john

Aug 3, 2023

·

Stayed 3 nights

Sole downside is the WI-FI. It doesn’t work. Each room has a unique password and the wifi connection is in the TV. It connects, runs for a few minutes and disconnects. Then you have to unplug the tv to reset the system. Also, it has only enough bandwidth for oe device at a time. Everything else is quite nice

6

Rory

Oct 19, 2023

·

Stayed 1 night

The hotel is lovely and room are well equipped. Unfortunately my room had a loud humming noise that was less than ideal. Sounded like an industrial extractor fan either below or next to the room. Room 202 is to be avoided.

6

James

Aug 19, 2025

·

Stayed 1 night

Stayed during a reception at Buckingham Palace. Room was incredibly small and cramped. Drinks were overpriced. One can only wonder as to the reason for this hotels 5* rating. I’ve stayed in many other hotels that offer much more for much less. View looked on to service shaft, an upgrade believe it or not. You’re paying for the location here, but a premier inn could be a better choice for what you end up getting.

8

Patrick

Jul 8, 2024

·

Stayed 4 nights

The Doorman on his phone was so unprofessional and to put it in his pocket was laughable....The room 510 was awful with the window covered over and the noise from the air conditioning units unbelievably loud .The wife went down to reception and asked for a different room which they duly oblged. The second room was better.. Never a 5 star in a million years.

6

Avedis

Mar 14, 2024

·

Stayed 3 nights

We had 2 horrible nights of sleep as the AC wasn’t functioning properly or at all the second day and they had no one to fix it until the next day… unacceptable. They sent us a bottle of Prosecco to appease the situation but didn’t care to ask if we drink or not… also unacceptable. We left it there.

6

Colin

Oct 12, 2024

·

Stayed 1 night

Great location, but a little rough around the edges. Compact rooms for the price and rather noisy.

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Service

Service is widely described as warm, professional and accommodating. A few report lapses, including an unprofessional doorman, missed VIP perks, limited help with bags, slow issue resolution, or inflexibility on date changes.

Related guest reviews

10

Robert

Sep 28, 2024

·

Stayed 3 nights

Great staff in a small boutique format property.

10

simon

Aug 30, 2025

·

Stayed 1 night

From the moment we walked in to the moment we left, the staff were so friendly and professional. Some of the best we have encountered. The hotel was just what we wanted. Convenient for shopping, dining etc. room had everything we needed too.

8

George

Nov 16, 2025

·

Stayed 1 night

At our arrival, we were greeted by the doorman and proceeded to reception where we were checked in by courteous and efficient staff. We had dinner in the restaurant and received stellar service from Ismail.

10

Graham

Feb 9, 2025

·

Stayed 2 nights

Warm welcome great location second stay just as good second time amazingly comfortable bed quiet hotel caring staff

8

Sarah

Jun 10, 2024

·

Stayed 1 night

Enjoyed our stay overall. 4/5 A few “niggles”.. staff were good but missed out on opportunities other hotels offer such as taking bags to room, showing you features and how they work in the room; the steam room option in the shower didn’t work, and we had a bit of a sleepless night as we didn’t know how to turn off the dressing room light.. plus the noise from the extractor outside. There was no restaurant option on Sunday, but that wasn’t a problem as we strolled up to The Wolseley. However, the room was large and bed comfortable. Nice turn down service and the bathroom was good. I can’t fault the housekeepers as, whilst the hotels policy is obviously 1 small shampoo to share, our lovely offered more on request. Great to see Penhaligon toiletries as a British brand, but they should have been “Blenheim Bouquet” when making a focus on Churchill as part of the branding!

8

Amanda

Aug 19, 2023

·

Stayed 1 night

The property was amazing with an excellent restaurant. However, the property knew nothing of being a VIP property for Expedia and refused to honor any of the perks. Be careful making a choice based on the VIP status with Expedia.

8

Patrick

Jul 8, 2024

·

Stayed 4 nights

The Doorman on his phone was so unprofessional and to put it in his pocket was laughable....The room 510 was awful with the window covered over and the noise from the air conditioning units unbelievably loud .The wife went down to reception and asked for a different room which they duly oblged. The second room was better.. Never a 5 star in a million years.

8

Autumn

May 18, 2023

·

Stayed 2 nights

Kind and courteous staff; very responsive to questions and sent a staffer swiftly after I had trouble with the in-room wifi. I wish the property had been more flexible about letting me amend the reservation dates at the rates locked in when I first reserved the room. But location is great; staff helpful and courteous; late-night food options to boot. Would stay again.

6

Avedis

Mar 14, 2024

·

Stayed 3 nights

We had 2 horrible nights of sleep as the AC wasn’t functioning properly or at all the second day and they had no one to fix it until the next day… unacceptable. They sent us a bottle of Prosecco to appease the situation but didn’t care to ask if we drink or not… also unacceptable. We left it there.

10

Robert

Sep 28, 2024

·

Stayed 1 night

This property is located in a great spot in west London. Near the action but not so close it’s noisy or too busy…staff was very friendly and helpful.

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AI-generated summary based on recent guest reviews

Location

Central Mayfair base near Green Park, Buckingham Palace, and shopping/dining, tucked on a quiet cul-de-sac. A few note external noise or temporary construction.

Related guest reviews

10

George

Sep 7, 2023

·

Stayed 4 nights

Beautiful, well - run and equipped hotel in a quiet street near Piccadilly. Only quibble is with the restaurant; only two starters and two mains are offered. We had to give the restaurant a pass as what little was on offer wasn’t to our taste.

10

simon

Aug 30, 2025

·

Stayed 1 night

From the moment we walked in to the moment we left, the staff were so friendly and professional. Some of the best we have encountered. The hotel was just what we wanted. Convenient for shopping, dining etc. room had everything we needed too.

10

Michael

Nov 6, 2024

·

Stayed 2 nights

Great Location, had visited for work as round corner and really enjoyed small, quiet, service and location...went now for personal...Unfortunately no VIP access upgrades that was in theory in reservation, and should advise on construction work infront of hotel which took away from the quiet side (albeit temp)

10

Steven

May 11, 2024

·

Stayed 5 nights

Our room on the sixth floor was lovely; on the small side but with a wonderful balcony. It’s quirks--steps up into the bathroom—were more than offset by its assets—good natural light, excellent bedding, lots of hot water, incredibly quiet. Especially enjoyed the central location—steps from upscale shopping, restaurants, Buckingham Palace, Green Hill tube station.

10

Marianne

May 2, 2025

·

Stayed 4 nights

I have been to London several times, and this is the best property I've stayed at by far. It is so luxurious and peaceful, but in the midst of this gorgeous upscale neighborhood with bustling London energy.

10

alan

Nov 16, 2024

·

Stayed 1 night

This property is ideally situated for easy access to Green Park, Buckingham Palace, Clarence House and many other attractions and shopping experiences.

10

Ross

May 29, 2024

·

Stayed 4 nights

Great property in an incredible part of London.

10

Dorcas

Feb 8, 2024

·

Stayed 2 nights

3 Nights were perfect for short stay great cosy hotel. Close to many amenities and clean neighbourhood.

10

Michelle

Dec 30, 2023

·

Stayed 4 nights

Lovely quiet boutique hotel just around the corner from the Ritz in Mayfair. Came for the London Christmas lights and weren’t disappointed. The restaurant and bar are top notch. My husband said it was the best Vesper Martini he ever had. Staff were helpful and courteous. No internet TV, but otherwise well appointed room.

10

Robert

Sep 28, 2024

·

Stayed 1 night

This property is located in a great spot in west London. Near the action but not so close it’s noisy or too busy…staff was very friendly and helpful.

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AI-generated summary based on recent guest reviews

Dining

Many guests praise the bar and on-site restaurant, with several enjoying breakfast and room service. Others report drawbacks such as a limited menu, no Sunday service, overpriced drinks or breakfast, and occasional poor bar service.

Related guest reviews

10

George

Sep 7, 2023

·

Stayed 4 nights

Beautiful, well - run and equipped hotel in a quiet street near Piccadilly. Only quibble is with the restaurant; only two starters and two mains are offered. We had to give the restaurant a pass as what little was on offer wasn’t to our taste.

8

George

Nov 16, 2025

·

Stayed 1 night

At our arrival, we were greeted by the doorman and proceeded to reception where we were checked in by courteous and efficient staff. We had dinner in the restaurant and received stellar service from Ismail.

10

Robert

Mar 17, 2024

·

Stayed 2 nights

Great experience all around. From being initially greeted to the moment we left, we had one pleasant experience after another. Staff was all helpful and kind to my son and I. Room was comfortable, luxurious and clean. Breakfast and room service was all delicious. Highly recommend for any occasion!

8

Sarah

Jun 10, 2024

·

Stayed 1 night

Enjoyed our stay overall. 4/5 A few “niggles”.. staff were good but missed out on opportunities other hotels offer such as taking bags to room, showing you features and how they work in the room; the steam room option in the shower didn’t work, and we had a bit of a sleepless night as we didn’t know how to turn off the dressing room light.. plus the noise from the extractor outside. There was no restaurant option on Sunday, but that wasn’t a problem as we strolled up to The Wolseley. However, the room was large and bed comfortable. Nice turn down service and the bathroom was good. I can’t fault the housekeepers as, whilst the hotels policy is obviously 1 small shampoo to share, our lovely offered more on request. Great to see Penhaligon toiletries as a British brand, but they should have been “Blenheim Bouquet” when making a focus on Churchill as part of the branding!

6

babi

Jan 8, 2025

·

Stayed 5 nights

The bar staff were incompetent and there were food flies around:(!!

6

James

Aug 19, 2025

·

Stayed 1 night

Stayed during a reception at Buckingham Palace. Room was incredibly small and cramped. Drinks were overpriced. One can only wonder as to the reason for this hotels 5* rating. I’ve stayed in many other hotels that offer much more for much less. View looked on to service shaft, an upgrade believe it or not. You’re paying for the location here, but a premier inn could be a better choice for what you end up getting.

10

Ellen

Jul 19, 2023

·

Stayed 2 nights

The property is in an excellent location. The hotel is very charming with well appointed rooms. The bar is beautiful with lovely paintings, the breakfast is delicious. Overall, a fabulous place to stay.

10

Michelle

Dec 30, 2023

·

Stayed 4 nights

Lovely quiet boutique hotel just around the corner from the Ritz in Mayfair. Came for the London Christmas lights and weren’t disappointed. The restaurant and bar are top notch. My husband said it was the best Vesper Martini he ever had. Staff were helpful and courteous. No internet TV, but otherwise well appointed room.

6

Russell

Feb 22, 2024

·

Stayed 2 nights

Location very good. Charged extra for twin beds when the room was the same as double bed. Expensive for what was on offer. Breakfast expensive for just a croissant and a tea.

10

Bronwyn

Nov 27, 2024

·

Stayed 2 nights

Small boutique hotel in a fabulous location with lovely, well-equipped rooms and an attentive staff. Cozy lounge and bar, excellent on-site restaurant. Our favorite hotel by far in London. It never disappoints.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$317
February	$347
March	$356
April	$375
May	$416
June	$470
July	$419
August	$329
September	$453
October	$401
November	$444
December	$451

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4 $516	5 $532
6 $481	7 $567	8 $927	9 $614	10 $568	11 $535	12 $514
13 $354	14 $436	15 $755	16 $604	17 $575	18 $863	19 $545
20 $437	21 $490	22	23 $804	24 $495	25 $464	26 $483
27 $436	28 $592	29 $527	30 $610

Su	Mo	Tu	We	Th	Fr	Sa
				1 $588	2 $688	3 $469
4 $367	5 $483	6 $479	7 $514	8 $528	9 $456	10 $507
11 $415	12 $468	13 $492	14 $461	15 $466	16 $460	17 $490
18 $383	19 $486	20 $482	21 $437	22 $398	23 $405	24 $405
25 $350	26 $355	27 $350	28 $352	29 $353	30 $398	31 $393

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Monthly average prices

About this property

Location

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

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FAQs about Althoff St James's Hotel & Club London

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