The Park City Grand Plaza Kensington Hotel

Little bit far to get bus and underground

The room was clean and comfortable. The decor is looking a bit faded and the towels and gowns although fresh and clean were looking rather worn. The staff were very friendly and helpful. Well placed for the Albert Hall and the museums

Staff was really nice. Breakfast was simple but yummy!

Disappointed overall, although the hotel is clean, I would say it resembles their website or what I would expect for Kensington. The aircon was poor, the beds were rock hard, and the room was outdated. The lack of bar area was a disappointment, replaced by a Shish bar which was of no interest. Interestly saw a few other people take one look and walk out. The staff were pleasant and friendly but weren’t able to organise a taxi when our booked one didn’t turn up.

We did not have the breakfast