Is parking available at the property?

Self-parking is available on-site for a fee of GBP 30 per day. Limited parking is offered, and a reservation is not required.

What type of breakfast is offered and what are the serving hours?

English breakfast is available for a fee of approximately GBP 24.95 per person. Breakfast is served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM. Children aged 6 and younger eat free breakfast.

Does the property allow pets?

Pets are allowed in specific rooms only, with a fee of GBP 45 per pet, per stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early check-in and late check-out are available for a fee, subject to availability.

What accessibility features are available for guests with disabilities?

The property offers several accessibility features including elevators, stair-free paths to the entrance, wheelchair-accessible facilities, and assistive listening devices. The registration desk, public washrooms, and on-site restaurant are also wheelchair accessible.

What is the location of the property in relation to key landmarks?

The hotel is located in the heart of London, within a 10-minute drive of Tower of London and Tower Bridge. Other nearby attractions include the Thames River (0.6 km), Cutty Sark (2.7 km), and The Shard (4 km).

What are the policies for guests staying with children?

Up to 2 children aged 10 years old and younger can stay free when occupying the parent or guardian's room, using existing bedding.

Hilton London Canary Wharf Hotel

Average nightly price at Hilton London Canary Wharf by month, last 12 months (USD)
Month	Average price
January	$201
February	$215
March	$272
April	$236
May	$271
June	$340
July	$279
August	$197
September	$336
October	$258
November	$269
December	$258

What guests think

At Hilton London Canary Wharf, guests highlight spacious, quiet rooms, a convenient location near multiple transport lines, and generous breakfasts, while critiques mention dated decor in places, mixed mattress and pillow comfort, and occasional maintenance or water pressure issues.

Many guests praise warm, helpful service that goes the extra mile, though a few experienced slow responses or unhelpful resolution of issues. Parking is available but paid and sometimes limited, and some found bar pricing or drink measures frustrating. Overall, expect a well-connected base with big rooms and strong breakfasts.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Executive Lounge access is frequently appreciated. Parking is available and generally secure but paid and sometimes limited; several guests disliked bar pricing and the default double-measure policy, and late-night room service options felt limited.

Related guest reviews

10

Sarah

Mar 2, 2025

·

Stayed 1 night

My daughter and I stayed in an executive twin with executive lounge access. We enjoyed every moment and we slept so well. It was so nice to be able to nip into the lounge for snacks and soft drinks as well as the happy hours between 6-8. Thank you Hilton. We loved it!

2

Alistair

Oct 16, 2023

·

Stayed 1 night

3 glasses of wine and 2 Gin& Tonics were £78. Unless you specifically ask for a single Gin (as specified in the very small print) you are served a double, watered down with ice and charged for a double. This is disgusting behaviour and profiteering and i will never book another Hilton Hotel

6

Emma

May 18, 2024

·

Stayed 1 night

It was just ok. We chose this hotel to be close to the O2 and because it had high ratings. Check in set high expectations with a free glass of Prosecco but it went a little downhill from there. Room was larger than expected which was a good start. We used the steam room and sauna and it was nice but we both felt that it was lacking the essential element of a cold plunge following the heat. The main reason I have given this a three is twofold. Firstly we tried to order room service at midnight but the hotel had inexplicably run out of pizza. We then went out to collect pizza from a restaurant down the road returning to find the bar had shut. The Hilton website advertises a 1am close time but we were told the bar shut at midnight. The other reason for the low score was the terrible unidentifiable hum in the bedroom which kept me up until I finally succumbed to sleep at around 2.30. Staff friendly, hotel clean but all in all I wouldn’t rate this as a four star stay.

10

Erin

Jul 6, 2024

·

Stayed 3 nights

Excellent time

6

Michael

Nov 5, 2023

·

Stayed 1 night

Parking is on a first come, first serve basis. Not very good for visitors who have booked in advance.

10

Michelle

Oct 19, 2025

·

Stayed 2 nights

Everything was excellent, staff attentive and friendly. Food and drink lovely and we enjoyed the executive lounge addition.

6

Chanpreet

Feb 23, 2023

·

Stayed 1 night

Took too long to bring up baggage No parking Very expensive Bar

10

Andrew

May 14, 2025

·

Stayed 1 night

Great location and safe underground car park

10

Michelle

Sep 29, 2024

·

Stayed 1 night

A hidden gem - perfectly placed for transport links, quiet area with wonderful communal spaces. Received a room upgrade which was a fantastic bonus - the room itself was well appointed and had excellent amenities. It also came with access to executive lounge which had great views, great food and drink options. Breakfast was wonderfull - well stocked and everything was of high quality. All staff were friendly and helpful and the whole experience was superb. Will be returning.

10

Jessica

Jul 31, 2025

·

Stayed 1 night

Stayed after a concert at the O2 and found this a good location. We drove and used the hotel parking facility for £30 which was easy to do. Uber to the O2 cost £12 there and black cab cost £30 coming home late. The hotel was very modern and clean, nice decor, felt very quiet inside, almost as if it was new and not many people knew about it yet. Bed was huge and very comfortable but the pillows were not for me and I didn't sleep well because of that. Two things I'd pick up on for the room - it was confusing working out how to get the lights on at first as I was looking for a card slot, but there wasn't one - turned out there was a master switch that had to be on for everything else to work. Second thing was that it was difficult to turn the shower off without turning the bath tap on. Otherwise everything was good and the buffet breakfast was very nice with a great selection to choose from, hot and cold. Would stay again (but ask for a different pillow).

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Cleanliness

Rooms and public areas are generally clean and tidy with many spotless stays reported. However, several guests noted lapses such as dusty rooms, hair in bathrooms, stained carpets, or an initially unclean room.

Related guest reviews

10

Catherine

Nov 5, 2025

·

Stayed 2 nights

Room was clean, hotel staff was friendly

8

Lesley

Jan 23, 2023

·

Stayed 1 night

After being given a room which had not been cleaned and had take aways in the bin and cans on the table, we were quickly allocated a much nicer room and given 2 complimentary drink vouchers for the inconvenience

4

darren

Jun 23, 2025

·

Stayed 1 night

The hotel was not overly clean, and the lift had hand sanitizer,. which had hair and old sanitizer leaking out the bottom. General litter and glasses and bottel left over the hotel areas. Breakfast was cold at 9am. Overall dissapointing

6

Shanice

Sep 20, 2025

·

Stayed 1 night

Overall the stay could have been better. The room wasn’t very clean with hair in the bathroom, dust in the room and dirt on the carpet. The room its self could do with a bit of updating its looking a bit tired. The bed was also a bit hard. The location was good though. Easy reach to the tube

10

Rob

Jun 22, 2025

·

Stayed 1 night

We had a great stay here, everywhere was immaculately clean and tidy especially the room where we both had the best nights sleep in any hotel. The breakfast was excellent with a huge variety to suit every need. The only let down was the menu for the evening meal, I was expecting a more sophisticated choice other than smash burgers and steak!

10

Moses

Oct 9, 2025

·

Stayed 1 night

Easy check in. Room was clean. There was a function at the hotel, but in our room we didnt hear any noise, which was great!

10

Carlos

Feb 20, 2025

·

Stayed 1 night

Hotel was clean, modern, spacious room, helpful staff. Very nice stay.

4

John

Dec 23, 2024

·

Stayed 2 nights

Surprised of the the state of the hotel compared to the majority of reviews. The hotel is outdated , carpets all over are stained , room interior brings you back to how hotels where in the early 2000’s. We did one breakfast at the restaurant - recommend not doing that with so many good choices at Canary Wharf. This was one of the cheaper hotels we could find during pre Christmas visit to London but in our book very expensive compared to value for money. Recommend going elsewhere. To top it off you get to sign papers upon arrival that you don’t have time to read or get explained what includes - we can now spend time getting out of a Hilton honours program that we do not want to be part of.

10

Janice

Apr 26, 2025

·

Stayed 4 nights

Very clean, quiet and comfortable

10

Marie

Aug 3, 2025

·

Stayed 6 nights

Staff were friendly & helpful. Excellent breakfast selection. Rooms were a good size, clean and very quiet.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are notably spacious and usually quiet, suiting families and longer stays. Comfort and finish are mixed for some guests, with dated decor in places, firm mattresses or soft/flat pillows, occasional DLR noise, and weak shower pressure.

Related guest reviews

8

Dave

Jun 8, 2025

·

Stayed 1 night

Great location, handy for DLR and underground. If I had anything to mark it down it would be the bed seemed too small for the room, room size would have suited a king rather than a double. Other than that, very quiet, no outside noise or any noise from the corridors.

6

David

Jan 8, 2023

·

Stayed 2 nights

Rooms are noisy due to DLR

8

Aniedi

Jun 3, 2025

·

Stayed 1 night

The rooms are very spacious and you will feel relaxed in this atmosphere. Always a nice experience staying here.

10

Joanna

Nov 22, 2025

·

Stayed 1 night

Spacious quiet room

8

Aowss

Sep 14, 2023

·

Stayed 12 nights

Staff is nice. Room is comfortable: bed is nice, AC works well. Shower is not good: water pressure is very weak and fan doesn’t work. Not sure about the fan, but the water pressure issue isn't room specific : all rooms have the same issue.

8

Mark

Nov 7, 2025

·

Stayed 2 nights

The room was incredibly spacious and the bathroom as expected. The breakfast was great and as we expected from Hilton. The negatives - the beds. The main bed was very hard and not really comfortable at all. The sofa bed for my 14yo daughter was really bad with her in effect laying directly on springs. To be fair after a chat with reception they brought us a proper bed and we were very impressed by the reaction as we only asked for extra topper or blankets. My only question would be why not have the bed in the first place.

6

Shanice

Sep 20, 2025

·

Stayed 1 night

Overall the stay could have been better. The room wasn’t very clean with hair in the bathroom, dust in the room and dirt on the carpet. The room its self could do with a bit of updating its looking a bit tired. The bed was also a bit hard. The location was good though. Easy reach to the tube

10

Alison

Sep 29, 2025

·

Stayed 1 night

Comfortable large rooms- convenient for Canary Wharf

8

Tran

Apr 25, 2025

·

Stayed 3 nights

Amazing, clean and comfortable hotel in Canary Wharf. The room was really spacious , the cushions very comfortable (puffy and huge), mattress were firm and so much space when compared to traditional hotel rooms with two side by side beds

8

Filip

Dec 18, 2024

·

Stayed 1 night

Close to Canary Wharf. Quite outdated e.g. old bed, but hotel's staff is very nice and polite

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Service

Service is widely praised as friendly, professional, and proactive, with staff often going above and beyond. A minority reported slow responses or unhelpful handling of issues such as noise, email requests, or concierge car bookings.

Related guest reviews

8

Natalie

Aug 17, 2025

·

Stayed 1 night

We had a couple of teething issues that weren’t really the hotels fault such as our room not being ready on arrival & unruly guests meaning we had to move rooms. What I will say, is that despite these, the service of the staff was absolutely top notch. Every single staff member really did go well over and above to ensure we were comfortable & felt like valued customers, despite having an entire hotel of customers to attend to. Having stayed at many London hotels, I am yet to find one that has customer service as first class as we experienced during this stay. A special mention to V and the new manager, both he and V were exceptional. I would absolutely return without hesitation.

4

Sarah

Nov 9, 2025

·

Stayed 1 night

Kept awake all night by neighbours. Staff did nothing

4

Amir

Jul 19, 2023

·

Stayed 4 nights

As a frequent traveler I usually pick well known hotel chains to ensure I am within good hands. Unfortunately during my stay at this Hilton, I requested a taxi service from the concierge office. They booked me a private car that charged an extremely high fee compared to the average taxi and private car service. I feel as a concierge offer clerk it is his responsibility to safeguard their guests from such malpractices. A typical trip to the airport shouldn’t vary upto double the charge. And I was faced with paying such a high fee because I placed my trust with the concierge to book a car service. Once I was dropped I did a small search and booked for the same trip and resulted in half the cost. That is why I am rating this hotel staff the lowest as they certainly do not lookout for the best services for their guests.

10

Katie

Dec 2, 2024

·

Stayed 4 nights

The staff was beyond helpful & went above and beyond even texting twice during my stay to make sure things were well. Only a 4 minute walk to the tube and a 15-25 minute tube ride to get to all the important sites. Was cool too that they even had American outlets in the rooms. Was blown away by the breakfast buffet that was included with the room. I don’t think I’ve ever stayed at a hotel with so many options for breakfast! You won’t be disappointed there is something for everyone. This hotel is located in zone 2 but you would never know by how easy and quick it is to get to every where on the tube. The only downside is there aren’t a ton of restaurants in the area there are some, but as long as you eat before you come back you’re good. Would definitely stay here again!!

8

Richard James White

Apr 19, 2025

·

Stayed 5 nights

I had trouble confirming an early check-in and reserving a room for the night before so that I could check-in on arrival. Staff was not helpful in this regard. In fact, my email about this went without a response prior to my arrival. I appreciated being given access to the Executive Lounge to wait for available room. I am a former Marriott employee and think I could have resolved this if I had received the request. Fruit bowl was a nice gesture, but several items were moldy or rotting. Took too long to respond to foam pillow request. Overall, staff pleasant and tried to be helpful.

10

Michael

Aug 26, 2025

·

Stayed 5 nights

Very good hotel and great location, the staff is very attentive and friendly.

10

Louise

Jan 18, 2023

·

Stayed 1 night

Shani was wonderful and welcoming and the concierge Abdul, both went above and beyond to help us with check in and our requests for a wonderful visit.

10

Patricia

Apr 26, 2024

·

Stayed 1 night

The reception staff and concierge were exceptional. Friendly, helpful and made us feel special. A truly lovely stay, will be back.

10

Scott

Oct 29, 2025

·

Stayed 1 night

Staff were fantastic at check-in. The room itself was clean with a great view, and an upgrade on what we’d originally booked - we booked a Deluxe and were given an Executive on check-in. If we’re ever over this side of London again I wouldn’t hesitate to book here again. A faultless stay!

10

Andreas Dr.

Apr 21, 2025

·

Stayed 5 nights

Fantastic location for our family trip to London during Easter holidays. The staff is super friendly and professional! We were amazed by Canary Wharf itself - despite the "business look" it is a quite cosy place with cafés, food trucks, shopping malls and great architecture.

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Location

Convenient Canary Wharf base within a short walk of Jubilee and Elizabeth lines, DLR, and plenty of shops and restaurants; very handy for the O2. Some found it less central to main tourist sights.

Related guest reviews

10

Dan

Sep 21, 2025

·

Stayed 1 night

Fantastic hotel great location and first class service

10

Kamaljeet

Dec 3, 2024

·

Stayed 6 nights

Excellent location, close to public transport, big rooms, great breakfast

10

Sebastian

Sep 2, 2024

·

Stayed 2 nights

Great location, easy walk across the bridge into the heart of Canary Wharf

10

Brendan

Oct 8, 2023

·

Stayed 1 night

A great hotel in the heart of Canary Wharf. Stayed here when attending an event at the O2. Very convenient. Rooms and staff are brilliant.

10

Jane

Aug 26, 2025

·

Stayed 1 night

Family stay in family room 205 for 2 day visit to London. Well equipped & looks exact as advertised on Hotels.com Clean, comfortable & spacious. 2 TVs. Close to footbridge leading to Canary Wharf shopping centre, restaurants, pretty gardens & underground Attentive staff & breakfast was amazing , wasn’t expecting so much choice ! Kids enjoyed the kids station with waffle & donut wall ( mini wall ;) Reasonable price too. Would we book again ? Oh yes !

10

Alison

Sep 29, 2025

·

Stayed 1 night

Comfortable large rooms- convenient for Canary Wharf

10

Ezeabunafo

Jun 22, 2025

·

Stayed 2 nights

Superb location at Canary Wharf. Great and fantastic value for money.

8

Penny

Sep 22, 2024

·

Stayed 3 nights

Hotel was clean, room was big. The area was very close to the tube and very walkable area.

10

Laura

May 4, 2025

·

Stayed 1 night

Great location for a night at the O2, one stop on the tube, hop over the bridge and back at the hotel. Room was quiet, clean and comfortable. Location was amazing with so many options around for food and drinks if you don’t make use of the hotel facilities. Will be staying again.

10

Kevin

Dec 5, 2022

·

Stayed 3 nights

Great location, especially now with the Elizabeth Line connecting Canary Wharf to so many areas quickly. Staff were lovely throughout, we were offered a glass of prosecco at check in, which was a nice touch, and they were happy to print boarding passes for our flight home. Rooms were spacious, comfortable, had lovely views across the peninsula. The bathroom products from Crabtree and Evelyn were of excellent quality. Would stay again without a shadow of a doubt.

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AI-generated summary based on recent guest reviews

Dining

Breakfast draws strong praise for quality and variety, including family-friendly touches. Evening dining and room service were less consistent, with reports of limited menus, long waits, or cold items.

Related guest reviews

6

Mayuri

Jan 14, 2025

·

Stayed 1 night

Amenities, cleanliness and location good. Breakfast poor - good choice of items, but quality poor and everything was cold. Poor service from staff at breakfast.

4

darren

Jun 23, 2025

·

Stayed 1 night

The hotel was not overly clean, and the lift had hand sanitizer,. which had hair and old sanitizer leaking out the bottom. General litter and glasses and bottel left over the hotel areas. Breakfast was cold at 9am. Overall dissapointing

8

Mark

Nov 7, 2025

·

Stayed 2 nights

The room was incredibly spacious and the bathroom as expected. The breakfast was great and as we expected from Hilton. The negatives - the beds. The main bed was very hard and not really comfortable at all. The sofa bed for my 14yo daughter was really bad with her in effect laying directly on springs. To be fair after a chat with reception they brought us a proper bed and we were very impressed by the reaction as we only asked for extra topper or blankets. My only question would be why not have the bed in the first place.

10

Rob

Jun 22, 2025

·

Stayed 1 night

We had a great stay here, everywhere was immaculately clean and tidy especially the room where we both had the best nights sleep in any hotel. The breakfast was excellent with a huge variety to suit every need. The only let down was the menu for the evening meal, I was expecting a more sophisticated choice other than smash burgers and steak!

10

Michelle

Oct 19, 2025

·

Stayed 2 nights

Everything was excellent, staff attentive and friendly. Food and drink lovely and we enjoyed the executive lounge addition.

8

Shawn

Jul 20, 2023

·

Stayed 4 nights

The restaurant service was very poor. There wasn’t enough staff to service the people in restaurant. Our family had to wait 2.5 hours for a meal. Guests are expected to get their coffee from a machine which there are only 2 with 1 always broken or out of water. Also, upon arrival guests checking in during the week and not greeted the same as those checking in over the weekend. Our hotel stay was Tuesday-Saturday and we were not greeted with champagne or coloring books, candy, and pencils for our kids.

10

shameem

Aug 16, 2025

·

Stayed 4 nights

Lovely staff, great facilities and lovely breakfast.

4

Elaine

Dec 5, 2022

·

Stayed 19,330 nights

Room service breakfast dreadful Cold and bagel served with no butter

10

ENAT

Aug 9, 2024

·

Stayed 3 nights

It was a lovely stay. Excellent breakfast, never seen any items empty. constantly staff member making rounds and making sure food was refilled, taking plates away as done, and cleaning the dining table. The room was very spacious and clean, AC was available, hot water was available for the shower, and nothing was seen as broken. Also reception staff Martha was excellent, pleasant, and very communicative. Also able to get early check-in. The hotel was very near to bus stop, DLR, Jubilee station and Elizabeth station, a very convenient location for sightseeing even it is 20 to 30 minutes away from central London. Totally it was an excellent stay

8

John

Jun 13, 2023

·

Stayed 2 nights

Nice hotel well located. Good sized modern room with great facilities and (important for the stay) excellent air conditioning. Breakfast was one of the best I have experinced in any star of hotel. Good offer if you are willing to take breakfast between 7:30am and 8:30am.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12 $476	13 $580	14 $817	15 $288	16 $242	17
18 $252	19 $334	20 $457	21 $384	22 $219	23 $226	24 $245
25 $186	26 $245	27 $274	28 $274	29 $245	30 $226	31 $307

Su	Mo	Tu	We	Th	Fr	Sa
1 $275	2	3	4 $582	5 $261	6 $198	7 $247
8 $266	9 $301	10 $366	11 $338	12 $312	13 $198	14 $240
15 $241	16 $314	17 $414	18 $444	19 $401	20 $199	21 $293
22 $293	23 $453	24 $357	25 $359	26 $209	27 $262	28 $292
29 $219	30 $315

Hilton London Canary Wharf

Prices for Hilton London Canary Wharf

Monthly average prices

About this property

Location

Room options

Family Room, 2 Bedrooms, Connecting Rooms

Standard Twin Room

Deluxe Room, 1 King Bed

Executive Room, 1 King Bed

Executive Suite, 1 King Bed

Double Room

Family Room, 1 King Bed with Sofa Bed

Junior Suite, 1 King Bed

Deluxe Room, 1 King Bed with Sofa Bed

Room, 1 Queen Bed (With Rollaway Bed)

Executive Twin Room

Guest reviews of Hilton London Canary Wharf

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hilton London Canary Wharf

Considering this hotel for your London trip?

Prices for upcoming dates