Is parking available at the property?

Complimentary parking is available on-site, with limited availability. No reservation is required.

Is breakfast offered at the hotel?

Breakfast is offered in a continental style with boxed or packaged food. Additional breakfast fees are not included in the total and need to be paid at the property.

Does the hotel allow pets?

Pets are allowed, with a maximum of 22 pets per room. Only dogs and cats are permitted, and there is a pet fee of AUD 1 per accommodation, per night. Service animals are exempt from fees and restrictions.

What are the check-in and check-out times?

Check-in time starts at 14:00 and ends at 18:00. Check-out time is at 10:00. Early check-in and late check-out are available for a fee, subject to availability, and guests should contact the property in advance to request these options.

What accessibility features does the hotel offer?

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Specific details about bathrooms and pool access features are not provided.

Where is the hotel located in relation to key landmarks?

The property is centrally located in Townsville's CBD, adjacent to government offices, banks, and business centers, making it convenient for both leisure and business travelers.

Does the hotel have a swimming pool?

Yes, there is an outdoor swimming pool available, which is seasonal. Specific operational hours are not provided, so guests should check with the property for details.

What are the policies for guests staying with children?

Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. It is recommended to contact the property prior to arrival to confirm suitable accommodations for families.

What are the policies regarding extra beds and cribs?

Extra-person charges may apply, and it is advisable to contact the property for specific details regarding the availability of cribs or extra beds, as well as any associated costs.

The Robert Towns - Comfort in Townsville

Average nightly price at The Robert Towns by month, last 12 months (USD)
Month	Average price
January	$83
February	$83
March	$95
April	$100
May	$108
June	$111
July	$116
August	$112
September	$109
October	$91
November	$90
December	$99

What guests think

At The Robert Towns, travellers report friendly staff, a convenient location near shops and the stadium, and a popular pool and BBQ area, alongside dated rooms with maintenance issues, mixed cleanliness, limited parking, and occasionally unreliable Wi‑Fi and reception hours.

Many like the spacious rooms, but several mention old mattresses, dated decor, and noisy plumbing or guests. Cleanliness ranges from very clean rooms to bathrooms with mould, ants, or missed items, and some areas need refurbishment. On-site dining is limited or unavailable, though restaurants are within walking distance. Expect a budget stay with practical pros and clear trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The pool and BBQ area are highlights, but parking is limited when busy and the Wi‑Fi and laundry can be unreliable. There was at least one temporary pool closure noted.

Related guest reviews

6

Janice

Dec 3, 2023

·

Stayed 3 nights

Awesome location. Walkable to shops and eateries. Parking can be a little tight sometimes. Friendly staff. But internet is really bad, its weak and doesnt really work. Only about 5 channels of tv. I didnt use the pool. Comfortable beds. Limited milk, just basic coffee sachets. No biscuits. Could be a bit more generous with welcome pack.

8

Wen-ni

Jan 12, 2023

·

Stayed 19,369 nights

Receptionist is very friendly, room is good. Wifi and dryer are not working during our stay(3 days). Otherwise everything is pretty good.

8

Thaiday

Oct 5, 2025

·

Stayed 4 nights

While there the pool was closed for a short period due to 'guest vandalism'. The receptionist at the time was very accommodating as I'd planned to return in the not too distant future. No issue with rebooking !!

4

Kurt

Jun 12, 2025

·

Stayed 1 night

I had a room next to the BBQ. People talking and noisy till late night. No internet in the room. The mattress was terrible, metal stick out on the side and all over. I called the after service, but no answer. Bad bad

8

PAUL

Mar 12, 2024

·

Stayed 2 nights

Central location Power showers cold AC and good deep pool

6

Dianne

Jun 30, 2023

·

Stayed 3 nights

One washing machine and one dryer is unreasonable - we lost several hours waiting for machines. We were in a serviced room which was not serviced despite a 3 night stay. Location was very good.

10

Ingrid

Feb 13, 2026

·

Stayed 1 night

Stort rom og bad. Rent. Stort basseng og mulighet for å bruke grill. Vi fikk bruke bassenget flere timer etter at vi hadde sjekket ut av rommet, noe som var veldig fint mens vi ventet på å reise videre. Veldig hyggelig personale.

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10

Robert

Oct 25, 2025

·

Stayed 4 nights

easy walking distance to shops NOT ENOUGH PARKING SPACES

8

Paul

Oct 21, 2025

·

Stayed 4 nights

Really clean and reasonable condition given age of property. Pool and bbq area is great. Parking was a bit difficult when all rooms booked. Staff were friendly especially Bree the cleaner.

8

JAMIE

Jun 27, 2023

·

Stayed 3 nights

Beautiful pool area

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Cleanliness

Cleanliness feedback is mixed: many guests found rooms very clean, while others reported mould or grime in bathrooms, ants, odd smells, and missed items.

Related guest reviews

10

Paul

Jul 5, 2025

·

Stayed 6 nights

Overall very good choice for a few days in Townsville. Clean motel style room and bathroom. Good wifi TV etc. Quiet apart from the odd Stone Curlew; but possibly a little noisy if there is a Cowboys game on the weekend. Woolworth’s a short walk away. 10 minutes to restaurants in South Townsville. Staff friendly and could not have been more helpful.

6

Rosanne

Sep 27, 2025

·

Stayed 1 night

Hébergement convenable mais présence de fourmis dans la salle de bain et sur le comptoir au dessus du frigo. Nous avons du ranger toute la nourriture au frigo.

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2

David

Aug 13, 2023

·

Stayed 2 nights

This place a neglected mess. Online photos are not an accurate reflection of this place. Noise from other guests and the noisy plumbing kept us awake include showers at 4am in the morning! Dark rooms from only block out curtains, no privacy if opened. One curtain was nailed to the door frame! Dirty ledges and filthy shower screen. Stained basin. Restaurant closed during COVID and has never opened Saw a member of staff once when we checked in but never again. I could go on but frankly the place is not worth the effort!

10

Christopher

Dec 1, 2025

·

Stayed 3 nights

Welcoming staff, clean room

4

Mel

Aug 23, 2023

·

Stayed 1 night

Shower was dirty and the drain was blocked. There was Mould growing in the grout of the shower and the screens were growing with soap scum. The bed was terrible. The mattress was not even flat anymore and was dipping in the middle. Would not stay there again

8

lynda

Aug 19, 2025

·

Stayed 3 nights

Close to town. Parking onsite. Clean.

4

Suzanne

Mar 1, 2023

·

Stayed 3 nights

The bathroom was dirty a door panel missing in the bathroom mood on the tiles no hand towel on arrival overall very dirty room

10

Paul

Nov 29, 2025

·

Stayed 1 night

Very nice, clean, spacious room. Very pleasant check-in process.

4

Ramona

Apr 3, 2024

·

Stayed 1 night

We were willing to overlook the lack of cleanliness after we checked in. We knew that the hotel was older but cleaning shouldn’t be sacrificed. Lots of mould in shower that hadn’t been cleaned, vacuuming that wasn’t fully complete ( there was debris under bed from previous guests) and light covers were filthy. Sadly the aircon was very noisy which didn’t enable a great nights sleep (which we all desperately needed after travelling). We would not agree that this hotel is anywhere near a 4 star.

10

Geoffrey

Jun 6, 2023

·

Stayed 1 night

New and clean

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Rooms

Rooms are generally spacious but dated, with several reports of worn furnishings, uncomfortable mattresses, and noisy air‑conditioning or plumbing. Some guests felt rooms did not match website photos.

Related guest reviews

10

Sharon

Jun 12, 2024

·

Stayed 1 night

Plenty of room inside, clean, close to centre of town and stadium

10

Annette

Oct 4, 2025

·

Stayed 2 nights

Room very clean with comfy bed and great shower so many positives, but my room was nothing like on the website. Very old. The QR scan on the mirror with motel details and breakfast orders didn’t work as I was wanting breakfast which had been advertised as available but unfortunately wasn’t. Very limited parking available. Overall for my brief stay it was good value for money very clean good shower an an aircon that works

4

Shannon

Mar 15, 2023

·

Stayed 1 night

Stayed in Room 37, the aircon is very noisy, needs to be looked at you can't have it on whist sleeping.

8

annette

Jun 1, 2025

·

Stayed 1 night

Nice hotel , walking distance to the stadium , the bed was not comfortable .

10

Paul

Nov 29, 2025

·

Stayed 1 night

Very nice, clean, spacious room. Very pleasant check-in process.

10

Rebecca

Jul 3, 2024

·

Stayed 5 nights

Very friendly and accomodating staff. Spacious rooms. Convenient location

10

Rowena

Jan 14, 2024

·

Stayed 1 night

As a repeat customer, I was pleasantly surprised by the large upstairs room which was clean and quiet. The staff were responsive and had convenient options for my late check in/early check out needs.

10

Ingrid

Feb 13, 2026

·

Stayed 1 night

Stort rom og bad. Rent. Stort basseng og mulighet for å bruke grill. Vi fikk bruke bassenget flere timer etter at vi hadde sjekket ut av rommet, noe som var veldig fint mens vi ventet på å reise videre. Veldig hyggelig personale.

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8

Callum

Sep 30, 2025

·

Stayed 4 nights

Close to both Flinders Street and walkable to The Strand. Staff were very friendly and helpful when needed things done. Room was spacious but is looking a bit run down.

8

Timothy Williams

Jul 25, 2023

·

Stayed 1 night

Comfy beds, good shower, good location. Just noisy!! Could here other patrons going about their business. Some better sound proofing definitely needed.

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Service

Staff are frequently praised as friendly, helpful, and efficient, with quick check‑ins and responsive fixes. Reception hours are limited and off‑hours support can be hard to reach, with some reports of rooms not ready or mixed communication.

Related guest reviews

8

Neecia

Sep 25, 2025

·

Stayed 1 night

The room was okay for the price point, the pool is lovely and has a great view. Don't forget they are un-manned after 6pm. Reception held onto our bags while we walked around Townville. All staff I meet including the room cleaner, maintenance gentlemen and reception staff were lovley.

6

Melissa

Mar 17, 2023

·

Positive - friendly staff, was able to get an early check in. Air con worked well. Negative - definitely not 4 star, Communication by email and phone message prior to arrival went unanswered, 2 pillows only provided - one in cupboard and had to go ask for another at office. Room not as advertised - see pictures, also no radio alarm clock as advertised… Very old structure that has had facelifts but loud plumbing pipe noise from other rooms could be heard. Would not stay again or recommend for the price.

4

Summa

Oct 23, 2023

·

Stayed 1 night

Quite disappointing really, couldn't check in early & our room wasn't even ready 1 hour after check in time. Room looked nothing alike the one we booked online. Definitely would never stay there again

10

Shannan

Mar 28, 2025

·

Stayed 1 night

The hosts of this facility are wonderful. They are responsive and kind. The room we stayed in was well presented, hygenic, and very comfortable. We cant thank you enough. We'll definitely be back.

10

Christopher

Dec 1, 2025

·

Stayed 3 nights

Welcoming staff, clean room

2

Krystle

Jul 5, 2023

·

Stayed 1 night

Had to 5 minutes wait for the office lady to get off her mobile phone before serving. Parking is "first in", which meant we did not have anywhere to park our car and had to leave it overnight on the street a block away. Hole in the wall next to bed. No blankets. A/C did not turn to heat mode = a lovely winter night for us. Fire alarm was set off but the steam form the shower (needed a hot shower due to the freezing night we had with no heater or blanket). TV stopped working and the only channel was SBS. No security screen on the windows (we were ground level with window on the street). Overall = really bad, 10/0 do not recommend. Honestly, a backpackers would have been more comfortable.

10

Mark

May 29, 2025

·

Stayed 1 night

Check in was friendly, quick and efficient. I would highly recommend this hotel for a stay in Townsville. Central too.

2

Stacy

Aug 24, 2024

·

Stayed 3 nights

Do not stay at this place! It is a part-time hotel—the woman at the front desk used that term. The front desk is only open from 9:00 am to 6:00 pm. It is shut tight otherwise and sometimes more often. I returned at 5:20 pm yesterday and no one was there; reception was locked tight. I lost electricity twice when reception was closed. Had to call an off-time number. No clean towels unless you ask specially and no cleaning of the rooms. And there were tiny ants all over my kitchenette. I wanted to go somewhere at 8:00 am the day I checked out but had to wait until 9:00 am for someone to open reception so I could leave my luggage. Seriously?

10

Janne

Mar 21, 2023

·

Stayed 3 nights

Had a problem with the air conditioner but was sorted with an upgrade. Very happy with the service.

10

Husam

Dec 27, 2024

·

Stayed 1 night

Excellent friendly customer service.

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Location

Central, walkable location near shops, the CBD, and the stadium; some note a longer walk to The Strand and the uphill setting. Handy for events and getting around town.

Related guest reviews

8

Rebekah

Aug 17, 2024

·

Stayed 3 nights

Everything was good, but is a 20min walk to the strand I thought it was only 10mins when I booked

10

Steven

Jul 1, 2023

·

Stayed 1 night

I stayed here for one night and was quite impressed. It was an easy walk to the goat track up Castle Hill, the cbd, and a nice 2km walk to the Casino.

10

Kyaw

Nov 8, 2025

·

Stayed 1 night

Nice location, clean, dog friendly

10

Kylie

Oct 19, 2024

·

Stayed 2 nights

Good value. Nice clean and walking distance to everywhere or get the bus with bus stop nearby.

10

Mark

May 29, 2025

·

Stayed 1 night

Check in was friendly, quick and efficient. I would highly recommend this hotel for a stay in Townsville. Central too.

8

PAUL

Mar 12, 2024

·

Stayed 2 nights

Central location Power showers cold AC and good deep pool

8

Yvonne

Jul 27, 2023

·

Stayed 2 nights

Excellent location to access attractions

10

Robert

Oct 25, 2025

·

Stayed 4 nights

easy walking distance to shops NOT ENOUGH PARKING SPACES

10

Tanya

May 26, 2025

·

Stayed 1 night

Very convenient for Cowboys games !

8

Callum

Sep 30, 2025

·

Stayed 4 nights

Close to both Flinders Street and walkable to The Strand. Staff were very friendly and helpful when needed things done. Room was spacious but is looking a bit run down.

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Dining

On‑site dining appears unavailable (restaurant or breakfast advertised but not operating), but eateries and cafes are within walking distance.

Related guest reviews

10

Paul

Jul 5, 2025

·

Stayed 6 nights

Overall very good choice for a few days in Townsville. Clean motel style room and bathroom. Good wifi TV etc. Quiet apart from the odd Stone Curlew; but possibly a little noisy if there is a Cowboys game on the weekend. Woolworth’s a short walk away. 10 minutes to restaurants in South Townsville. Staff friendly and could not have been more helpful.

8

Jenna

Jun 28, 2023

·

Stayed 6 nights

The room was big enough and the bathroom was fine I would have preferred a bigger tv and you should change that you have a restaurant on your website as that’s what I was wanting to use

10

Michael

Aug 5, 2023

·

Stayed 1 night

Helpful staff, easy parking, and restaurants walkable

10

Annette

Oct 4, 2025

·

Stayed 2 nights

Room very clean with comfy bed and great shower so many positives, but my room was nothing like on the website. Very old. The QR scan on the mirror with motel details and breakfast orders didn’t work as I was wanting breakfast which had been advertised as available but unfortunately wasn’t. Very limited parking available. Overall for my brief stay it was good value for money very clean good shower an an aircon that works

6

Devin

Jul 30, 2025

·

Stayed 1 night

Was a bit dirty, the restaurant was closed and has been for years apparently. The paint was coming off the wall, curtains didn’t close all the way and let light in through the night. Not a great experience overall

10

Kylie

Oct 19, 2024

·

Stayed 2 nights

Good value. Nice clean and walking distance to everywhere or get the bus with bus stop nearby.

10

Christine

Nov 10, 2023

·

Stayed 6 nights

Booking in process efficient, staff helpful and friendly, repairs to a dripping shower tap repaired to satisfaction both for my time and convenience. Geographically placed so it was a pleasurable walk to the Mall, where there is an abundance of delightful coffee places and some shopping. Quiet and safe to stay

10

Trevor

Oct 17, 2024

·

Stayed 2 nights

Ease of parking Close to dining

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Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9 $97	10 $96	11 $97	12 $97	13	14
15 $98	16 $101	17 $100	18 $102	19 $101	20 $108	21 $108
22 $100	23 $104	24 $101	25 $102	26 $101	27 $112	28 $112
29 $102	30 $103

Su	Mo	Tu	We	Th	Fr	Sa
		1 $107	2 $141	3 $105	4 $112	5 $113
6 $106	7 $108	8 $104	9 $105	10 $108	11 $117	12 $113
13 $105	14 $109	15 $109	16 $110	17 $108	18 $118	19 $108
20 $109	21 $110	22 $110	23 $109	24 $110	25 $117	26 $117
27 $110	28 $108	29 $107	30 $110	31 $109

The Robert Towns

Prices for The Robert Towns

Monthly average prices

About this property

Location

Room options

Deluxe Twin Room (Not Pet Friendly)

Queen Room (Not Pet Friendly)

Deluxe Queen Room (Not Pet Friendly)

Family Room (Not Pet Friendly)

One Bedroom King Suite with Sofa Bed (Not Pet Friendly)

Twin Room (Pet Friendly)

Twin Room (Not Pet Friendly)

Guest reviews of The Robert Towns

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about The Robert Towns

Prices for upcoming dates