Is parking available at the property?

Yes, free self-parking is available on-site, but it is limited.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM for a fee of approximately AUD 22 for adults and AUD 12.50 for children.

What are the standard check-in and check-out times?

Check-in is from 2:00 PM to 11:59 PM, and check-out is by 10:00 AM. Late check-out is available for a fee, subject to availability.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities in public areas and rooms. There are also elevators available.

What is the location of the property in relation to key landmarks?

The hotel is located in the heart of Townsville, within a 5-minute drive of Castle Hill and Magnetic Island Ferry Terminal, approximately 1 mile from Queensland Country Bank Stadium and 1.1 miles from Queens Gardens.

Does the property have a swimming pool?

Yes, there is an outdoor swimming pool available, which is seasonal and operational during specific hours.

What are the policies for guests staying with children?

Children are welcome at the property, and kids can stay for free up to a certain age, although specific age limits are not provided.

What are the policies regarding extra beds and cribs?

Cribs are available for a fee of AUD 30 per stay. Advance request is required for availability.

Rydges Southbank Townsville - 4 Star Hotel in Australia

Average nightly price at Rydges Southbank Townsville by month, last 12 months (USD)
Month	Average price
January	$96
February	$109
March	$127
April	$147
May	$126
June	$135
July	$172
August	$150
September	$139
October	$123
November	$114
December	$95

What guests think

Across recent reviews, Rydges Southbank Townsville stands out for its central, walkable location near the stadium and eateries, consistently friendly front-desk service, and very comfortable king beds, with many guests finding rooms clean and check-in straightforward.

Common drawbacks include dated, compact bathrooms with shower curtains, and air-conditioning that can be noisy or struggle to cool. Breakfast feedback is mixed, ranging from excellent to bland or cold, with several noting extra charges for barista-style coffee. On-site parking is convenient, while the pool area and some room finishes show wear and would benefit from upkeep. Overall, expect a convenient base with comfortable beds over high-end finishes.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site and undercover parking are convenient and frequently praised. The outdoor pool (with spa noted by some) is usable, but several reviews mention dated areas and upkeep issues, including limited seating and cleanliness.

Related guest reviews

4

Rene

Aug 1, 2025

·

Stayed 3 nights

We were very disappointed with this property. The room was not serviced properly. The shower had all the paint of the floor lifting showing dirty grout. The carpets need a clean. Had to ask for the amenities to be restocked when taking a dirty towel back to reception. The pool area looks as if it has been abandoned - weeds growing up in the paving cracks and the pool looked very dirty. The photos on the website paint a very different picture to the reality!! It really needs a good over hall. On the positive, the lady who was on reception in the evenings was very helpful. We certainly expected a lot more from a Rydges, which is (was) one of my preferred hotels to stay.

8

David

Jul 7, 2024

·

Stayed 1 night

check in was easy and simple, parking everywhere, there was a busted pipe in the undercover parking but, no one can prevent everything. the rooms were pretty nice but had flaws like the soap holder in the shower was broken and glue was used so no one cut themselves on the tile. breakfast was absolutely beautiful, they really made a lot of effort to present this, well worth it in the morning.

10

Joanne

Nov 4, 2025

·

Stayed 3 nights

The room was a good size, modern and clean, with the bed being really comfy. Air-conditioning worked perfectly, and the front desk staff were super friendly and happy to help me get to and from my events. There’s a taxi rank right out the front, and the secure off-street parking was a big plus. Buffet breakfast runs from 6–9 a.m., and there’s also room service if you feel like staying in.

8

Donna

May 1, 2025

·

Stayed 2 nights

Pros: Excellent walking position to the stadium, shopping, restaurants and bars. Extremely comfortable full king size bed Free fresh baked cookies daily Onsite undercover car parking included in rate Clean Cons: bathrooms are very tiny and badly need renovating Buffet breakfast is total disappointment, tasteless, unappealing and cold. Included in our room rate and we went elsewhere the second day

10

Lindsay

Aug 16, 2023

·

Stayed 1 night

Excellent position close to city centre good amenities.

8

Shelby

Jul 22, 2025

·

Stayed 1 night

Got an early check in for my partner coming off night shift. Staff made it happen and we were very grateful. Room was quiet and comfortable. Parking was on site. Great stay.

8

Fiona

Jan 16, 2023

·

Stayed 19,371 nights

the bed was so comfortable. The staff did not know when the kitchen opened at the two dining options for dinner. They also did not provide me with a document I apparently needed to give the shamrock to book to the room. I am guessing the dining room was not open due to lack of staff? Liked the underground parking

10

Laura

May 3, 2024

·

Stayed 1 night

Rydges on Palmer is one of my favourite hotels in Townsville. I choose hotels based on a few elements and if I love everything then I will return time and time again. The front facade of the property includes a beautiful foundation. My room was spacious and generous. I think Rydges has the best bath in a Tsv hotel and is so relaxing, tick. They also have their own restaurant for breakfast, a hot buffet, tick Rydges has a lovely pool with spa that I enjoyed on this trip too. if you don't have a car and go for appointments in Tsv like me I catch the shuttle from the airport and there are several food venues in Palmer Street to choose from too all in easy walking distance. The digs are very clean and well made up and staff is polite and friendly, tick.

10

Donna

Apr 11, 2023

·

Stayed 2 nights

The Rydges is a central spot if you’re in town to watch the football. Easy walking distance to stadium, town and plenty of restaurants & pubs. The rooms are slightly dated however the mattress is a true king size and the most comfortable we’ve slept on. Good view from The 5th floor on the Marina side overlooking the pool. Air conditioning was not that great for an extremely hot weekend and we could not get it lower than 22deg. Could not work out how to use the remote control for the TV which was a good size so gave up trying. The pool could do with some more seating and a general tidy/ revamp but nice and big area. Did not dine in this time but have had the breakfast previously and very basic. Decent coffee was charged extra so only percolated included.

8

Maria

Apr 11, 2023

·

Stayed 1 night

Everything was great. Would have been better if there was dinner or room service. Otherwise all good. Breakfast was great.

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Cleanliness

Rooms are often described as clean, but multiple guests reported lapses such as dusty fixtures, carpets needing a clean, and bathrooms with worn grout or tiles.

Related guest reviews

4

Rene

Aug 1, 2025

·

Stayed 3 nights

We were very disappointed with this property. The room was not serviced properly. The shower had all the paint of the floor lifting showing dirty grout. The carpets need a clean. Had to ask for the amenities to be restocked when taking a dirty towel back to reception. The pool area looks as if it has been abandoned - weeds growing up in the paving cracks and the pool looked very dirty. The photos on the website paint a very different picture to the reality!! It really needs a good over hall. On the positive, the lady who was on reception in the evenings was very helpful. We certainly expected a lot more from a Rydges, which is (was) one of my preferred hotels to stay.

2

Adrian

Nov 10, 2025

·

Stayed 3 nights

Room dirty aircon not cool enough and way too noisy

10

Emily

Sep 24, 2025

·

Stayed 2 nights

Clean room nice staff

10

Joanne

Nov 4, 2025

·

Stayed 3 nights

The room was a good size, modern and clean, with the bed being really comfy. Air-conditioning worked perfectly, and the front desk staff were super friendly and happy to help me get to and from my events. There’s a taxi rank right out the front, and the secure off-street parking was a big plus. Buffet breakfast runs from 6–9 a.m., and there’s also room service if you feel like staying in.

4

Chris

Sep 20, 2024

·

Stayed 5 nights

The room was basic & a good clean would be a start, Defiantly in need of a refurbish, Air conditioning very noisy & would not cool.

10

BERNADETTE

Aug 3, 2024

·

Stayed 1 night

Lovely staff, great location. Properly was clean, slightly outdated but couldn’t fault.

10

Nicole

Oct 5, 2025

·

Stayed 6 nights

Friendly staff clean and quiet and in a great location

8

Helen

Feb 18, 2024

·

Stayed 3 nights

We were happy (mostly) with the hotel, but the room required a thorough clean and the air conditioning was so noisy it made getting to sleep quite difficult. Breakfast was good with friendly service. Checkin was quick and easy.

10

Robyn

Sep 15, 2025

·

Stayed 1 night

Friendly and helpful reception staff. Clean & lovely furnishings The most comfortable bed. Five stars all the way.

10

Michelle

May 24, 2024

·

Stayed 1 night

Friendly staff, spacious and clean room.

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AI-generated summary based on recent guest reviews

Rooms

Beds are very comfortable and some rooms are modern or spacious, but many note dated decor and compact bathrooms with shower curtains. Air-conditioning and in-room tech can be noisy or underperforming, and occasional street noise affects lower floors.

Related guest reviews

6

Don

May 1, 2023

·

Stayed 2 nights

Noisy air conditioner in room, low water pressure under shower

8

Raelene

Sep 1, 2025

·

Stayed 1 night

Great hotel room but the air con was really noisy

8

Evelyn

Jul 21, 2025

·

Stayed 3 nights

Comfortable bed. Good size room. No stand or bench for suitcase. Shower curtain black which made showering in the dark. Reasonable price. Would stay again

4

Brooke

Dec 15, 2024

·

Stayed 1 night

Tv and internet was slow and not working properly. Air-conditioning was permanently set on 20 but the room never went below 25 degrees which made for a very hot and restless night. Tv in bedroom was tiny Bathroom was beautiful though with amazing water pressure.

4

Peter

Aug 18, 2025

·

Stayed 4 nights

Rooms are very dated and in poor condition. Bathroom tiles were missing and floor got wet every time we had a shower and became dangerous. Air conditioner was old and noisy. Had to turn it off to be able to sleep. Would be very hot in summer.

10

Joanne

Nov 4, 2025

·

Stayed 3 nights

The room was a good size, modern and clean, with the bed being really comfy. Air-conditioning worked perfectly, and the front desk staff were super friendly and happy to help me get to and from my events. There’s a taxi rank right out the front, and the secure off-street parking was a big plus. Buffet breakfast runs from 6–9 a.m., and there’s also room service if you feel like staying in.

6

Donna

Aug 9, 2023

·

Stayed 2 nights

Booked purely due to the comfort of the bedding. Otherwise the rooms are very dated. Bathrooms are old, small and need modernising. Location is great for walk to stadium and into town for dining. Air conditioning didn’t seem to work consistently and windows to open for a breeze. Disappointing for the price.

10

Donna

Apr 11, 2023

·

Stayed 2 nights

The Rydges is a central spot if you’re in town to watch the football. Easy walking distance to stadium, town and plenty of restaurants & pubs. The rooms are slightly dated however the mattress is a true king size and the most comfortable we’ve slept on. Good view from The 5th floor on the Marina side overlooking the pool. Air conditioning was not that great for an extremely hot weekend and we could not get it lower than 22deg. Could not work out how to use the remote control for the TV which was a good size so gave up trying. The pool could do with some more seating and a general tidy/ revamp but nice and big area. Did not dine in this time but have had the breakfast previously and very basic. Decent coffee was charged extra so only percolated included.

10

Trevor

Jan 29, 2025

·

Stayed 1 night

Was clean , comfortable and large TV connected to Wifi witt streaming features. don’t need much else

6

Patti

Nov 25, 2023

·

Stayed 1 night

Very clean, staff were very helpful and friendly, room itself was good but bathroom incredibly small and dated.

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Service

Service is a strong point, with friendly, helpful front-desk staff and smooth check-in noted repeatedly. A few issues appear, including billing errors or booking inflexibility and inconsistent information about dining hours.

Related guest reviews

10

Michele

Sep 5, 2024

·

Stayed 1 night

We stayed for a week as part of TeamUSA and then went to Cairns for a week and then came back for a night. While we were in Cairns, they held onto our larger luggage in storage and when we got back, we asked if they had a scale to weigh our re-packed luggage. The front desk person got her scale from her home on her break and brought it back for us to use! Amazing customer service!

6

Cherry

Sep 24, 2023

·

Stayed 4 nights

i think next time staff check it properly before they ask the costumer credit card! because they charge me twice! thanks

4

Rene

Aug 1, 2025

·

Stayed 3 nights

We were very disappointed with this property. The room was not serviced properly. The shower had all the paint of the floor lifting showing dirty grout. The carpets need a clean. Had to ask for the amenities to be restocked when taking a dirty towel back to reception. The pool area looks as if it has been abandoned - weeds growing up in the paving cracks and the pool looked very dirty. The photos on the website paint a very different picture to the reality!! It really needs a good over hall. On the positive, the lady who was on reception in the evenings was very helpful. We certainly expected a lot more from a Rydges, which is (was) one of my preferred hotels to stay.

4

Murray

Jul 31, 2023

·

Stayed 1 night

Very inflexible T&C’s even for a booking error that was made 1 month in advance. I will no longer be staying a Rydges Townsville for future business trips as a result.

10

Scott

Jul 27, 2025

·

Stayed 1 night

Excellent service from staff. Very Welcoming.

10

Leann

Jun 4, 2024

·

Stayed 2 nights

Staff are friendly and nothing is too much trouble. Rooms are beautiful and the beds are soo comfortable. We travel to townsville once a month and we will be making this our must stay

10

Joanne

Nov 4, 2025

·

Stayed 3 nights

The room was a good size, modern and clean, with the bed being really comfy. Air-conditioning worked perfectly, and the front desk staff were super friendly and happy to help me get to and from my events. There’s a taxi rank right out the front, and the secure off-street parking was a big plus. Buffet breakfast runs from 6–9 a.m., and there’s also room service if you feel like staying in.

8

Shelby

Jul 22, 2025

·

Stayed 1 night

Got an early check in for my partner coming off night shift. Staff made it happen and we were very grateful. Room was quiet and comfortable. Parking was on site. Great stay.

10

Robyn

Sep 15, 2025

·

Stayed 1 night

Friendly and helpful reception staff. Clean & lovely furnishings The most comfortable bed. Five stars all the way.

10

Teresa

Jun 10, 2024

·

Stayed 2 nights

Lovely stay as always. Staff are always welcoming and friendly. Breakfast buffet is always a wonderful addition

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AI-generated summary based on recent guest reviews

Location

Central, walkable location close to Queensland Country Bank Stadium, restaurants, bars, and the city centre is highlighted across reviews.

Related guest reviews

10

Donna

Mar 22, 2025

·

Stayed 2 nights

Ideal position for stadium. Surrounded by great bars/ pubs / restaurants Amazing comfy huge bed. Only negative is the breakfast buffet, it’s a bit basic. Free cookies at reception make up for it

10

Kymm

May 6, 2024

·

Stayed 2 nights

This hotel is in a great location, within walking distance to the Qld Country Bank Stadium, restaurants & also Flinders St. The staff were lovely, the room had everything we needed & the bed was comfy. Would definitely stay here again.

8

Donna

May 1, 2025

·

Stayed 2 nights

Pros: Excellent walking position to the stadium, shopping, restaurants and bars. Extremely comfortable full king size bed Free fresh baked cookies daily Onsite undercover car parking included in rate Clean Cons: bathrooms are very tiny and badly need renovating Buffet breakfast is total disappointment, tasteless, unappealing and cold. Included in our room rate and we went elsewhere the second day

10

Nerida

Mar 29, 2023

·

Stayed 1 night

Good location

8

Michael

Aug 23, 2025

·

Stayed 1 night

Gutes Hotel in super Lage in Southbanks. Diverse Restaurants, Bsrs, etc. sind in unmittelbarer Nähe oder nur einen sehr kurzen Fußweg entfernt. Parkmöglichkeit ausreichend vorhanden. Frühstück ist gut. Kaffee kostet leider extra. Zimmergröße (Doppelzimmer) selbst für 4 Personen noch ausreichend.

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10

Baby

Jun 14, 2024

·

Stayed 1 night

Great location, very friendly staff, easy parking.Highly recommended.

10

Benjamin

Jun 17, 2023

·

Stayed 1 night

Good location

10

Sally

Mar 16, 2025

·

Stayed 1 night

Close to dining and entertainment

10

Donna

Apr 11, 2023

·

Stayed 2 nights

The Rydges is a central spot if you’re in town to watch the football. Easy walking distance to stadium, town and plenty of restaurants & pubs. The rooms are slightly dated however the mattress is a true king size and the most comfortable we’ve slept on. Good view from The 5th floor on the Marina side overlooking the pool. Air conditioning was not that great for an extremely hot weekend and we could not get it lower than 22deg. Could not work out how to use the remote control for the TV which was a good size so gave up trying. The pool could do with some more seating and a general tidy/ revamp but nice and big area. Did not dine in this time but have had the breakfast previously and very basic. Decent coffee was charged extra so only percolated included.

10

Johanne

Jun 19, 2024

·

Stayed 3 nights

Convenient to dining and other local areas.

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AI-generated summary based on recent guest reviews

Dining

Breakfast feedback is inconsistent: some guests praise variety and taste, while others find it basic, bland, or cold. Several note that barista coffee costs extra, and dinner or room service availability appears limited or unclear.

Related guest reviews

10

Donna

Mar 22, 2025

·

Stayed 2 nights

Ideal position for stadium. Surrounded by great bars/ pubs / restaurants Amazing comfy huge bed. Only negative is the breakfast buffet, it’s a bit basic. Free cookies at reception make up for it

8

PETER

Apr 13, 2024

·

Stayed 1 night

The staff was fantastic and there was ease in checking in and out! the breakfast was excellent- so many choices and the standard was high- wonderful sour dough bread - and the manager in charge of the elections is to be congratulated - good value for the very reasonable tarrif

8

David

Jul 7, 2024

·

Stayed 1 night

check in was easy and simple, parking everywhere, there was a busted pipe in the undercover parking but, no one can prevent everything. the rooms were pretty nice but had flaws like the soap holder in the shower was broken and glue was used so no one cut themselves on the tile. breakfast was absolutely beautiful, they really made a lot of effort to present this, well worth it in the morning.

8

Adrian

Mar 3, 2023

·

Stayed 1 night

We wanted to have breakfast at the buffet. There was plenty of variety but a little lacking. Bacon over cooked and tough and everything cold. I am a barrister and can't understand why a decent coffee can't be included in the cost. I know the time and cost it takes to make one. Would definitely be a bonus.

8

Donna

May 1, 2025

·

Stayed 2 nights

Pros: Excellent walking position to the stadium, shopping, restaurants and bars. Extremely comfortable full king size bed Free fresh baked cookies daily Onsite undercover car parking included in rate Clean Cons: bathrooms are very tiny and badly need renovating Buffet breakfast is total disappointment, tasteless, unappealing and cold. Included in our room rate and we went elsewhere the second day

4

Donna

Jul 11, 2025

·

Stayed 2 nights

The biggest pro for staying at the Rydges is the comfortable full king size mattresses and the vicinity to the stadium and the main reason I rebook. Always a good night sleep. However, the cons are really starting to blur the choice. Firstly, the bathrooms are tiny, very out dated, hot water and shower pressure were almost zero. Had no cold water on at all to only have a warm shower. And you have to fight with a shower curtain trying to now to flood the floor when you turn around. The room we stayed in had a massive window with only a pull down roller blind which was a bright awakening way too early. There are curtain tracks but none hanging. Don’t even waste your money or time on the breakfast buffet. It is bland, luke warm and not appealing at all. If the bathrooms were renovated it would be a massive improvement. Our room was on the 2nd floor and a Deluxe King “apparently”. Street noise both people walking past talking and traffic was like I had a window open. Higher floors are much better for sound so if you book try and request. Reception staff range from amazingly helpful to obviously would rather be elsewhere. Plenty of places stay in area so will be booking elsewhere from now on.

10

Donna

Apr 11, 2023

·

Stayed 2 nights

The Rydges is a central spot if you’re in town to watch the football. Easy walking distance to stadium, town and plenty of restaurants & pubs. The rooms are slightly dated however the mattress is a true king size and the most comfortable we’ve slept on. Good view from The 5th floor on the Marina side overlooking the pool. Air conditioning was not that great for an extremely hot weekend and we could not get it lower than 22deg. Could not work out how to use the remote control for the TV which was a good size so gave up trying. The pool could do with some more seating and a general tidy/ revamp but nice and big area. Did not dine in this time but have had the breakfast previously and very basic. Decent coffee was charged extra so only percolated included.

8

John

Jan 1, 2025

·

Stayed 1 night

Excellent Breakfast

6

Geoff

Sep 21, 2025

·

Stayed 3 nights

Very dated. Buffet breakfast was good.

6

Stephen

Jun 2, 2023

·

Stayed 2 nights

Property was OK, great location. Staff were great. Very surprised to be directed to instant coffee at breakfast

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9 $100	10 $120	11 $118	12 $120	13 $137	14 $129
15 $95	16 $107	17 $128	18 $113	19 $103	20 $134	21 $118
22 $98	23 $107	24 $130	25 $124	26 $112	27 $102	28 $102
29 $92	30 $103

Su	Mo	Tu	We	Th	Fr	Sa
		1 $125	2 $282	3 $114	4 $115	5 $124
6 $98	7 $93	8 $97	9 $96	10 $94	11 $102	12 $109
13 $93	14 $92	15 $94	16 $105	17 $105	18 $119	19 $107
20 $92	21 $96	22 $99	23 $100	24 $115	25 $126	26 $129
27 $101	28 $104	29 $111	30 $105	31 $116

Rydges Southbank Townsville

Prices for Rydges Southbank Townsville

Monthly average prices

About this property

Location

Room options

Deluxe Twin Room

Deluxe King

Executive Suite, 1 King Bed

Superior Room, 1 King Bed

Guest reviews of Rydges Southbank Townsville

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

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FAQs about Rydges Southbank Townsville

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