Is parking available at the property?

Yes, free self-parking is available on-site.

What are the check-in and check-out times?

Check-in is from 2:00 PM to 6:00 PM, and check-out is at 10:00 AM. Early or late check-in/check-out may be available upon request.

What is the location of the property in relation to key landmarks?

The property is located in Townsville's Hermit Park, within a 5-minute drive of Anderson Park Botanical Gardens and Mater Hospital Pimlico. It is 1.5 miles from Townsville Museum and Historical Society and 1.7 miles from Castle Hill.

Does the property have a swimming pool?

Yes, there is an outdoor swimming pool available, which is seasonal. Operational hours are not specified.

What are the policies for guests staying with children?

Children are allowed at the property, but the minimum age for children to stay for free is not specified.

Avenue Xchange Hostel in Townsville

Average nightly price at Avenue Xchange by month, last 12 months (USD)
Month	Average price
January	$53
February	$55
March	$55
April	$54
May	$54
June	$54
July	$50
August	$50
September	$53
October	$54
November	$48
December	$50

What guests think

At Avenue Xchange, guests commonly commend the friendly, accommodating team and describe the property as budget and straightforward, with a social, hostel-style setup that includes shared spaces and a simple, no-frills atmosphere suited to short, practical stays.

Cleanliness is often praised, though a few reviews note bathroom lapses, stained bedding, or pests. Noise and light from corridors, external drains, or nearby common areas disturbed some stays, while others reported quiet rooms. Expect a simple, budget stay where experiences can vary by room placement, and be aware of occasional booking or room-allocation issues.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are basic and hostel style, with shared amenities noted by several guests.

Related guest reviews

8

Michael

Mar 22, 2025

·

Stayed 3 nights

I wasn't used to a shared toilet and shower, but the other occupants were very amenable and the overall experience was good. If you are used to the shared amenities this is a very good option.

8

Darren

May 10, 2025

·

Stayed 2 nights

Basic but clean and nice

10

Benjamin Lucas

Mar 23, 2025

·

Stayed 3 nights

The staff went above and beyond to ensure that we had the best possible experience. We were even picked up from the ferry terminal when public buses were not running due to flooding. Dinner in the upstairs dining area was a great opportunity to meet fellow guests/travellers

4

Prachi

Oct 10, 2025

·

Stayed 1 night

This is a very basic place. Never to go back.

10

Andrew

Aug 31, 2025

·

Stayed 1 night

ThoughCrowded it's well managed and clean Bradley deserves Kudos to his work

2

Zac

Sep 25, 2025

·

Stayed 2 nights

Booked single room. Told had to move to shared room. No refund in price disparity. Last night was told to get refund from booking agent for last night of stay(past possible refund timeframe) departed hostel accordingly before checkout. text message at 4.55am next morning that it was now fine to stay for that booked night and checkout was 10am. 5 hours after the message was sent. Complete joke. No towels in room bathrooms were not cleaned properly. Would love refund for that last night but that never happened.

10

Claudia

Nov 27, 2025

·

Stayed 3 nights

Comfortable bed and lounge quiet and understanding and helpful bosses and affordable

6

ARIEL

May 25, 2025

·

Stayed 6 nights

My room is connected to the back exit...laundry....toilets...Smoking area. Plus the swimming pool is at the back... So noisy most of the time..Smoke coming inside the room..Most guest dont respect others..i thought i was in another country!!!

10

Andy

Oct 18, 2025

·

Stayed 1 night

Kitchen area was neat and tidy and fully stocked.

6

Philip

Aug 29, 2025

·

Stayed 7 nights

The pillow was stained and there was no pillow case The only fridge there was full Maybe list it as a BACKPACKERS

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AI-generated summary based on recent guest reviews

Cleanliness

Many reviews describe the property as clean and tidy, though some report bathroom lapses, stained bedding, or pests.

Related guest reviews

8

ROSITA

Jul 3, 2025

·

Stayed 3 nights

It was clean, safe, and homely. Friendly, helpful staff at front desk..

8

james

May 26, 2025

·

Stayed 27 nights

Quiet. Clean

6

Lily

Jul 23, 2025

·

Stayed 2 nights

Lots of bugs and ants in the property, however, staff were friendly

10

Michael

May 2, 2025

·

Stayed 1 night

The greeting at reception was extremely polite and friendly, the staff were polite and respectful of privacy and open to help in any way possible. Rooms were very clean and as was the rest of the property.

10

Ariel

Feb 22, 2026

·

Stayed 4 nights

Clean room. Nice people. A place closer to taurist spots

10

Andrew

Aug 31, 2025

·

Stayed 1 night

ThoughCrowded it's well managed and clean Bradley deserves Kudos to his work

2

Zac

Sep 25, 2025

·

Stayed 2 nights

Booked single room. Told had to move to shared room. No refund in price disparity. Last night was told to get refund from booking agent for last night of stay(past possible refund timeframe) departed hostel accordingly before checkout. text message at 4.55am next morning that it was now fine to stay for that booked night and checkout was 10am. 5 hours after the message was sent. Complete joke. No towels in room bathrooms were not cleaned properly. Would love refund for that last night but that never happened.

6

Philip

Aug 29, 2025

·

Stayed 7 nights

The pillow was stained and there was no pillow case The only fridge there was full Maybe list it as a BACKPACKERS

10

Toby

Mar 18, 2025

·

Stayed 1 night

Cheap, clean, lovely stay with great staff!

10

Stephen

Feb 2, 2025

·

Stayed 1 night

A grand old gem that I consider myself fortunate to have stumbled across. I have booked in for my next stay and plan to stay again when I am in Townsville. Great staff, clean, safe and ticks all of my boxes.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are simple; several guests mention noise and light from corridors or nearby common areas, while a few found them quiet or the beds comfortable.

Related guest reviews

4

Liem

Nov 21, 2025

·

Stayed 1 night

Ok. Light from corridor all nite

10

George

Mar 13, 2025

·

Stayed 7 nights

Very relaxing and comfortable stay. The management were always ready to help with anything.

8

james

May 26, 2025

·

Stayed 27 nights

Quiet. Clean

4

Prachi

Oct 10, 2025

·

Stayed 1 night

This is a very basic place. Never to go back.

2

Zac

Sep 25, 2025

·

Stayed 2 nights

Booked single room. Told had to move to shared room. No refund in price disparity. Last night was told to get refund from booking agent for last night of stay(past possible refund timeframe) departed hostel accordingly before checkout. text message at 4.55am next morning that it was now fine to stay for that booked night and checkout was 10am. 5 hours after the message was sent. Complete joke. No towels in room bathrooms were not cleaned properly. Would love refund for that last night but that never happened.

6

mark

Jul 15, 2025

·

Stayed 1 night

Nice family business, they can't help that visitors think calling Africa at 3 am but forgetting they have a phone- so not need to scream to be heard...

10

Claudia

Nov 27, 2025

·

Stayed 3 nights

Comfortable bed and lounge quiet and understanding and helpful bosses and affordable

6

ARIEL

May 25, 2025

·

Stayed 6 nights

My room is connected to the back exit...laundry....toilets...Smoking area. Plus the swimming pool is at the back... So noisy most of the time..Smoke coming inside the room..Most guest dont respect others..i thought i was in another country!!!

6

Lucas

Oct 2, 2025

·

Stayed 1 night

Drain at front of property is not in properly and makes a noise when a car drives over it.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Feedback is strongly positive about friendly, accommodating staff, including early check in and helpful assistance; however, a small number reported booking or room allocation and refund issues.

Related guest reviews

8

ROSITA

Jul 3, 2025

·

Stayed 3 nights

It was clean, safe, and homely. Friendly, helpful staff at front desk..

10

Johnny

Aug 28, 2025

·

Stayed 1 night

Smooth check in and check out!

2

Zac

Sep 20, 2025

·

Stayed 2 nights

Territory treatment regarding booking.

10

Benjamin Lucas

Mar 23, 2025

·

Stayed 3 nights

The staff went above and beyond to ensure that we had the best possible experience. We were even picked up from the ferry terminal when public buses were not running due to flooding. Dinner in the upstairs dining area was a great opportunity to meet fellow guests/travellers

10

Michael

May 2, 2025

·

Stayed 1 night

The greeting at reception was extremely polite and friendly, the staff were polite and respectful of privacy and open to help in any way possible. Rooms were very clean and as was the rest of the property.

10

Leisha

Jun 3, 2025

·

Stayed 2 nights

Staff went above and beyond to help l. Many thks

2

Zac

Sep 25, 2025

·

Stayed 2 nights

Booked single room. Told had to move to shared room. No refund in price disparity. Last night was told to get refund from booking agent for last night of stay(past possible refund timeframe) departed hostel accordingly before checkout. text message at 4.55am next morning that it was now fine to stay for that booked night and checkout was 10am. 5 hours after the message was sent. Complete joke. No towels in room bathrooms were not cleaned properly. Would love refund for that last night but that never happened.

10

Richard

Jul 11, 2025

·

Stayed 5 nights

Staff is friendly and very accomodating

10

Peter

Dec 14, 2024

·

Stayed 1 night

Staff/ Owners were fantastic and friendly, extremely helpful in any way they could provide.

8

Andy

Oct 15, 2025

·

Stayed 1 night

Staff were great, checking me in before the set time of 2pm. Explaining the surrounding areas etc.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Not enough information in reviews.

Related guest reviews

10

Ariel

Feb 22, 2026

·

Stayed 4 nights

Clean room. Nice people. A place closer to taurist spots

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Not enough information in reviews.

Related guest reviews

10

Benjamin Lucas

Mar 23, 2025

·

Stayed 3 nights

The staff went above and beyond to ensure that we had the best possible experience. We were even picked up from the ferry terminal when public buses were not running due to flooding. Dinner in the upstairs dining area was a great opportunity to meet fellow guests/travellers

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9 $43	10 $40	11 $40	12 $40	13 $40	14 $40
15 $40	16 $40	17 $41	18 $40	19 $40	20 $41	21 $42
22 $40	23 $41	24 $40	25 $51	26 $52	27 $51	28 $52
29 $53	30 $53

Su	Mo	Tu	We	Th	Fr	Sa
		1 $53	2 $53	3 $53	4 $52	5 $51
6 $53	7 $53	8 $53	9 $52	10 $53	11 $52	12 $53
13 $53	14 $53	15 $53	16 $53	17 $54	18 $53	19 $53
20 $53	21 $53	22 $53	23 $53	24 $53	25 $53	26 $53
27 $53	28 $53	29 $53	30 $53	31 $52

Avenue Xchange

Prices for Avenue Xchange

Monthly average prices

About this property

Location

Room options

Single Room

Queen Room

Bed in 8 Bunk Dormitory

Bed in 6 Bunk Dormitory

Bed in 4 Bunk Female Dormitory

Shared Dormitory, Women Only

Single Bed in Twin Dormitory

Guest reviews of Avenue Xchange

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about Avenue Xchange

Prices for upcoming dates