MainStay Suites Townsville

$166

/ night

Avg. for September

Prices for MainStay Suites Townsville

Select dates to see prices and availability

$166

/ night

Avg. for September

Monthly average prices

Nightly prices at MainStay Suites Townsville average $144 in June, the cheapest month, and $181 in October, the most expensive, based on the last 12 months.

Average nightly price at MainStay Suites Townsville by month, last 12 months (USD)
Month	Average price
January	$172
February	$180
March	$179
April	$156
May	$146
June	$144
July	$163
August	$150
September	$166
October	$181
November	$159
December	$155

Most expensive: October (~$181)

Cheapest: June (~$144)

About this property

Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. This aparthotel also features complimentary wireless internet access, tour/ticket assistance, and a picnic area.

Swimming pool
Non-Smoking Rooms
Garden
Pool Outdoor
Picnic Area/Tables
Luggage Storage

Show all

Location

30-34 Palmer Street, Townsville, Queensland, Australia

Maritime Museum of Townsville (0.1 miles)

Perc Tucker Regional Gallery (0.3 miles)

Museum of Tropical Queensland (0.6 miles)

Cultural Centre Townsville (0.6 miles)

ReefHQ (0.7 miles)

Queensland Country Bank Stadium (0.7 miles)

More location info

Room options

Standard Room, 1 Queen Bed

Room details

1 Queen Bed

Sleeps 2

Balcony

Air Conditioning

Wi-Fi (Free)

Kitchenette

Room, 1 Queen Bed (Efficiency)

Room details

1 Queen Bed

Sleeps 2

Balcony

Air Conditioning

Wi-Fi (Free)

Kitchenette

Suite, 2 Queen Beds (Efficiency)

Room details

2 Queen Beds

Sleeps 4

Balcony

Air Conditioning

Wi-Fi (Free)

Kitchen

Room, 2 Queen Beds, Accessible (Efficiency)

Room details

2 Queen Beds

Sleeps 4

Balcony

Air Conditioning

Wi-Fi (Free)

Kitchen

Suite, 1 Queen Bed (Efficiency)

Room details

1 Queen Bed

Sleeps 2

Balcony

Air Conditioning

Wi-Fi (Free)

Kitchen

Guest reviews of MainStay Suites Townsville

8.3

Very good

Based on 445 verified reviews

Facilities

8.5

Cleanliness

Rooms

8.9

Service

8.8

Location

Dining

8.9

Who stays here?

Business

43%

Couple

37%

Family

12%

Group

Solo

Lancaster

Jul 30, 2026

Stayed 2 nights

Perfect for what we were looking for

Kerrie

Jun 10, 2026

Stayed 3 nights

Great friendly pl

Wayne

Jun 8, 2026

Stayed 3 nights

Room was very very basic. Certainly not the 4 stars it’s rated. From my observation apartments are mainly used as FIFO accommodation rather than hotel stays. Although advertised with available parking there was no spaces available so we had to park the hire car on the street. Luckily there was street parking nearby. Shower had been cleaned but had a large amount of pubic hair in it which we washed out. Location was good. Staff were lovely. Room served its purpose.

Sacha

Oct 6, 2025

Stayed 3 nights

Clean room, staff are friendly and helpful

Tyarna

Aug 31, 2025

Stayed 2 nights

I would not recommend this hotel based on my recent stay. For the price, it is very outdated, other hotels in the same location are much nicer and charge a similar rate. The biggest concern was the lack of security. The same key unlocks the gate, the main entrance, and every single hotel room. We tested (with another guest’s consent), and our keys could open each other’s rooms. On top of this, there is no internal lock or latch in the room, meaning you cannot secure the door from inside the room. This is extremely unsafe, especially when traveling with children. Cleanliness was also an issue. The room had clearly not been properly cleaned (I have several photos as evidence). The bathroom was in poor condition – when I turned the shower on, a leak in the silicone seal caused water to flow directly onto the bathroom floor. I booked a king-size bed, and during confirmation was asked if I preferred a king or two singles. I said either was fine, but was instead given a double bed, which was disappointing. Finally, both my child and I woke up covered in bites, which raises serious concerns about hygiene and pest control. Overall, this hotel was far below standard in terms of safety, cleanliness, and comfort. I would strongly advise booking elsewhere.

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 14:00 to 21:00

Before 10:00

Security deposit

You'll be required to pay the fully refundable deposit for this property.

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs about MainStay Suites Townsville

Is parking available at the property?

Parking is available on-site. Guests should inquire about any associated costs and whether a reservation is required.

Does the hotel allow pets?

Pets are allowed, with a maximum of two pets per room, provided they weigh less than 44 lbs each. A pet deposit of AUD 100.00 is required, along with a pet fee of AUD 350 per accommodation, per stay. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 2:00 PM until 9:00 PM, and check-out is at 10:00 AM. Early or late check-in/check-out may be available upon request, and guests should contact the property in advance to arrange this.

What accessibility features does the hotel offer?

The property features step-free entrances and wheelchair-accessible facilities in public areas. Guests are encouraged to contact the property for additional specific accessibility needs.

What is the location of the hotel in relation to key landmarks?

The hotel is located in the heart of Townsville, within a 5-minute drive of Castle Hill and Magnetic Island Ferry Terminal. It is approximately 1.4 km from Strand Park and Queensland Country Bank Stadium, and 7.2 km from the nearest major airport, Townsville, QLD (TSV).

Does the hotel have a swimming pool?

Yes, the property features an outdoor swimming pool, which is seasonal. Guests can enjoy the pool during operational hours, which are not specified.

What are the hotel's policies regarding children?

Children are welcome at the property. There is no specified minimum age for children to stay for free, but rollaway beds are available for AUD 55 per day, and cribs are available for AUD 10.00 per day.

What are the policies for extra beds and cribs?

The property offers cribs for infants at a fee of AUD 10.00 per day and rollaway beds at a fee of AUD 55 per day. Advance request or confirmation may be required for availability.

Have a question?

Instant AI responses are based on hotel information

Prices for upcoming dates

September 2026

October 2026

Cheaper

Pricier

Average nightly price across deals, with taxes & fees.

Prices in USD for 2 guests, updated daily.

The front desk is open daily from 7:00 AM - 10:00 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Check-in must be done by someone who is at least 18 years old.

You'll be required to pay the following fully refundable deposit.

Deposit: AUD 100.00 per accommodation, per stay

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The property is professionally cleaned.
Contactless check-in and contactless check-out are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Pet deposit: AUD 100.00 per stay
Pet fee: AUD 350 per accommodation, per stay
Service animals are exempt from fees
Crib (infant bed) fee: AUD 10.0 per day
Rollaway bed fee: AUD 55 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Su	Mo	Tu	We	Th	Fr	Sa
				1 $118	2 $155	3
4 $136	5 $137	6 $130	7 $130	8 $130	9 $130	10 $130
11 $130	12 $130	13 $130	14 $130	15 $130	16 $130	17 $130
18 $130	19 $130	20 $130	21 $130	22 $125	23 $125	24 $125
25 $140	26 $146	27 $145	28 $146	29 $146	30	31

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22	23	24	25	26 $111
27 $128	28 $123	29 $123	30 $123