SureStay Hotel By Best Western Tuscaloosa Southeast
US$100
/ night
Avg. for November
Prices for SureStay Hotel By Best Western Tuscaloosa Southeast
Select dates to see prices and availability
US$100
/ night
Avg. for November
Monthly average prices
Nightly prices at SureStay Hotel By Best Western Tuscaloosa Southeast average US$55 in the cheapest month (June) and US$104 in the most expensive month (September), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$61 |
| February | US$75 |
| March | US$63 |
| April | US$75 |
| May | US$74 |
| June | US$55 |
| July | US$58 |
| August | US$68 |
| September | US$104 |
| October | US$96 |
| November | US$100 |
| December | US$72 |
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Nov · US$100
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Most expensive: September (~US$104)
Cheapest: June (~US$55)
About this property
Make use of convenient amenities such as complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby. This Mediterranean hotel also features a picnic area, barbecue grills, and a vending machine.
Amenities
Make use of convenient amenities such as complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby. This Mediterranean hotel also features a picnic area, barbecue grills, and a vending machine.
Business amenities
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Dining
Grab a bite from the snack bar/deli serving guests of SureStay Hotel by Best Western Tuscaloosa Southeast. A complimentary breakfast is included.
Rooms
Make yourself at home in one of the 58 air-conditioned rooms featuring refrigerators and microwaves. Flat-screen televisions with cable programming provide entertainment, while wireless internet access (surcharge) keeps you connected. Private bathrooms with bathtubs or showers feature hair dryers and toothbrushes and toothpaste. Conveniences include phones, as well as safes and desks.
Location
With a stay at SureStay Hotel by Best Western Tuscaloosa Southeast in Tuscaloosa (South West Tuscaloosa), you'll be within a 10-minute drive of University of Alabama and Bryant-Denny Stadium. This hotel is 3.6 mi (5.7 km) from Tuscaloosa Veterans Affairs Medical Center and 4.7 mi (7.5 km) from Veterans Memorial Park.
What's nearby
Tuscaloosa Veterans Affairs Medical Center(2.3 Miles)
Veterans Memorial Park(4.7 Miles)
Bowlero Tuscaloosa(4.8 Miles)
Bryce Hospital(5.1 Miles)
DCH Regional Medical Center(5.6 Miles)
University of Alabama(5.9 Miles)
Noland Hospital Tuscaloosa(5.9 Miles)
Lake Tamaha(5.9 Miles)
Evans-Roshell Park(6 Miles)
Coleman Coliseum(6.2 Miles)
Druid City Brewing Company(6.2 Miles)
Woody Clements Stadium(6.3 Miles)
Paul W. Bryant Museum(6.8 Miles)
Denny Chimes(6.8 Miles)
Bryant-Denny Stadium(6.9 Miles)
The preferred airport for SureStay Hotel by Best Western Tuscaloosa Southeast is Birmingham International Airport (BHM)(55.5 Miles)
Parking
Non-smoking rooms
Business centre
Housekeeping
Safe-deposit box
Picnic area/Tables
Location
4700 Doris Pate Drive, South West Tuscaloosa, Tuscaloosa, Alabama, United States of America
Tuscaloosa Veterans Affairs Medical Center (2.3 Miles)
Veterans Memorial Park (4.7 Miles)
Bowlero Tuscaloosa (4.8 Miles)
Bryce Hospital (5.1 Miles)
DCH Regional Medical Center (5.6 Miles)
University of Alabama (5.9 Miles)
Room options
4
Standard Room, 1 King Bed, Accessible, Bathtub
Room details
1 Extra-Large Double Bed
Sleeps 2
Air ConditioningHeatingRefrigerator
4
Standard Room, 1 King Bed, Refrigerator & Microwave (With Sofabed)
Room details
1 Extra-Large Double Bed
Sleeps 4
Air ConditioningHeatingRefrigerator
4
Standard Room, 1 King Bed, Accessible
Room details
1 Extra-Large Double Bed
Sleeps 2
Air ConditioningHeatingRefrigerator
9
Suite, 1 King Bed, Refrigerator & Microwave (With Sofabed)
Room details
1 Extra-Large Double Bed
Sleeps 4
Air ConditioningHeatingRefrigerator
4
Standard Room, 2 Double Beds, Refrigerator & Microwave
Room details
2 Double Beds
Sleeps 4
Air ConditioningHeatingRefrigerator
Guest reviews of SureStay Hotel By Best Western Tuscaloosa Southeast
7.8
Good
Based on 829 verified reviews
Who stays here?
Business
17%
Couple
21%
Family
48%
Group
5%
Solo
7%
What guests think
AI-generated summary based on recent guest reviews
At SureStay Hotel By Best Western Tuscaloosa Southeast, reviews praise friendly staff and convenient highway access but often note inconsistent cleanliness, dated rooms with damp or musty odors, thin walls with noise, and mixed experiences with the free breakfast.
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What guests think
At SureStay Hotel By Best Western Tuscaloosa Southeast, reviews praise friendly staff and convenient highway access but often note inconsistent cleanliness, dated rooms with damp or musty odors, thin walls with noise, and mixed experiences with the free breakfast.
Several reviews also cite problems like broken or missing ice machines, an aging elevator, and occasional maintenance or security issues. Mattress comfort varied widely, from very firm to acceptable, and some rooms lacked proper upkeep of fixtures and doors. Expect a basic, convenient stopover with uneven standards.
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AI-generated summary based on recent guest reviews
Facilities
Basic amenities with recurring issues: ice machines often inoperable, an aging elevator, occasional broken vending or water fountains, and some maintenance lapses in common areas; laundry equipment and in-room phones also failed for a few guests.
Related guest reviews
2
Meredith
29 Jul 2024
·
Stayed 1 night
Absolutely the worst kept place we've ever been. Room smelled like smoke. Vending machine didnt work, water fountain didn't work, sheets were dingy, towels were stained. Pictures on the website were taken at the best possible angles. We couldnt wait to leave. Disgusting!!!
Absolutely the worst kept place we've ever been. Room smelled like smoke. Vending machine didnt work, water fountain didn't work, sheets were dingy, towels were stained. Pictures on the website were taken at the best possible angles. We couldnt wait to leave. Disgusting!!!
6
Elizabeth
10 Mar 2025
·
Stayed 2 nights
Property looked decent on the outside and in the front lobby- get on the elevator at your own risk—it’s very old & shady. No ice machine. Smelled of weed. I had suite and one room had A/C cold air and the bedroom only ran heat.
Property looked decent on the outside and in the front lobby- get on the elevator at your own risk—it’s very old & shady. No ice machine. Smelled of weed. I had suite and one room had A/C cold air and the bedroom only ran heat.
6
Eugene
13 Aug 2025
·
Stayed 1 night
Very musty smell in the room. Ice maker in the hall did not work. Bed was very comfortable. Check in was efficient and very personable. Easy location.
Very musty smell in the room. Ice maker in the hall did not work. Bed was very comfortable. Check in was efficient and very personable. Easy location.
8
Curtis
3 Dec 2024
·
Stayed 1 night
The night manager did an excellent job. He handled the fire on the property with skill. Wife’s only complaint is no water pressure for her shower.
The night manager did an excellent job. He handled the fire on the property with skill. Wife’s only complaint is no water pressure for her shower.
4
Giovanni
18 Aug 2024
·
Stayed 3 nights
Room had strong humid odor, I had to ask twice for simple things like shampoo and soap. Water fountain didn’t work and today the coffee was horrible. Breakfast otherwise was ok.
Room had strong humid odor, I had to ask twice for simple things like shampoo and soap. Water fountain didn’t work and today the coffee was horrible. Breakfast otherwise was ok.
10
Lenee
6 Apr 2023
·
Stayed 1 night
I liked the cozy appearance from the front. I didn’t like the additional pet charge that I wasn’t aware of. I didn’t like the trash appliances sitting outside
I liked the cozy appearance from the front. I didn’t like the additional pet charge that I wasn’t aware of. I didn’t like the trash appliances sitting outside
8
Sonja
10 Jun 2024
·
Stayed 2 nights
Staff was really nice. Only down side no ice machine that worked.
Staff was really nice. Only down side no ice machine that worked.
8
Hall
27 Mar 2023
·
Stayed 1 night
Common area trash containers were overflowing! Room was clean and very accommodating. Breakfast area was busy and apparently under staffed, as Desk clerk was taking care of breakfast and everything else.
Common area trash containers were overflowing! Room was clean and very accommodating. Breakfast area was busy and apparently under staffed, as Desk clerk was taking care of breakfast and everything else.
4
Daniel
28 Sept 2024
·
Stayed 5 nights
This is the third time I've stayed at this SureStay, and first time I've encountered any major issue. First of all, I'd say if you are on a budget and want a comfortable place this should be one to consider. However, my main issue was that they did not take security serious. I was there 5 days, usually ask for cleaning services every second day. Well, they came and cleaned my room after the 2nd night, but left my door unlocked. I don't know if mgmt has instructed cleaning staff on what to do when their keys cannot lock a door, but when I went up to my room after the cleaning the staff had gone but my door was unlocked. When he came back I showed him this, and he showed me that his key was malfunctioning. My polite response was that he should have gotten help immediately and returned to lock it. After that, I turned down every other cleaning request. In the process I also discovered that the room telephone didn't work. We all sign a disclosure of how items left in the room are left at the owner's risk, but that doesn't hold water if even the room cannot be secured. Nothing was stolen thankfully. Also, the breakfast is tepid. Both times I tried it the eggs, potatoes and sausage were not warm. Staff are pleasant, but the young woman I told my concern to didn't really seem to interested. Please do better.
This is the third time I've stayed at this SureStay, and first time I've encountered any major issue. First of all, I'd say if you are on a budget and want a comfortable place this should be one to consider. However, my main issue was that they did not take security serious. I was there 5 days, usually ask for cleaning services every second day. Well, they came and cleaned my room after the 2nd night, but left my door unlocked. I don't know if mgmt has instructed cleaning staff on what to do when their keys cannot lock a door, but when I went up to my room after the cleaning the staff had gone but my door was unlocked. When he came back I showed him this, and he showed me that his key was malfunctioning. My polite response was that he should have gotten help immediately and returned to lock it. After that, I turned down every other cleaning request. In the process I also discovered that the room telephone didn't work. We all sign a disclosure of how items left in the room are left at the owner's risk, but that doesn't hold water if even the room cannot be secured. Nothing was stolen thankfully. Also, the breakfast is tepid. Both times I tried it the eggs, potatoes and sausage were not warm. Staff are pleasant, but the young woman I told my concern to didn't really seem to interested. Please do better.
8
Denise
5 Jul 2023
·
Stayed 1 night
The room was good but tv didn’t work, there was no phone in the room & they don’t have an ice machine. Not worth the $$
The room was good but tv didn’t work, there was no phone in the room & they don’t have an ice machine. Not worth the $$
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness is inconsistent: multiple guests reported stained linens and towels, hair or grime in bathrooms, musty odors, and occasional missed trash, while others found rooms acceptably clean.
Related guest reviews
2
Montana
24 Aug 2025
·
Stayed 10 nights
When we first checked in the bathroom and bed were filthy. We immediately asked for a different room. We were then put in a room that smelt strongly of mold. This hotel was for a work event for 10 nights and after working 12+ hour shifts 8 days in a row it would've been nice to have a good nights sleep to look forward to. Instead we had to buy cleaner to make the room smell better, listen to the people above us slam stuff against the floor all night/morning and eat the same microwaved eggs every day. Also you better hope you are bald because the water pressure in the shower will do nothing to clean your hair. The staff was helpful and friendly but I would never recommend this hotel.
When we first checked in the bathroom and bed were filthy. We immediately asked for a different room. We were then put in a room that smelt strongly of mold. This hotel was for a work event for 10 nights and after working 12+ hour shifts 8 days in a row it would've been nice to have a good nights sleep to look forward to. Instead we had to buy cleaner to make the room smell better, listen to the people above us slam stuff against the floor all night/morning and eat the same microwaved eggs every day. Also you better hope you are bald because the water pressure in the shower will do nothing to clean your hair. The staff was helpful and friendly but I would never recommend this hotel.
4
Joshua
22 Mar 2025
·
Stayed 1 night
Service was great and the bedding was clean. However, the bathroom was dirty. The shower had big stains in the corners and the towels were dirty.
Service was great and the bedding was clean. However, the bathroom was dirty. The shower had big stains in the corners and the towels were dirty.
2
LaQuanya
10 Feb 2025
·
Stayed 4 nights
This property was not clean, there were stains on the bed linen, spots and writing on the walls, the tubs looked dingy and a bad smell in the rooms. After being offered 5 rooms of which none were any different I requested a refund (which I an still waiting for) and I booked a room at another hotel.
This property was not clean, there were stains on the bed linen, spots and writing on the walls, the tubs looked dingy and a bad smell in the rooms. After being offered 5 rooms of which none were any different I requested a refund (which I an still waiting for) and I booked a room at another hotel.
6
Dawn
15 Aug 2023
·
Stayed 2 nights
The room was dirty. The toilet seat had stains on it and there was trash under the vanity. The tub/shower floor was grimy and not clean. The shower knob was loose and it would turn off/on when you turned it. Finally, the bathroom sink faucet handle popped right off when I tried to turn and control the water temperature. Will never recommend or stay in this property again.
The room was dirty. The toilet seat had stains on it and there was trash under the vanity. The tub/shower floor was grimy and not clean. The shower knob was loose and it would turn off/on when you turned it. Finally, the bathroom sink faucet handle popped right off when I tried to turn and control the water temperature. Will never recommend or stay in this property again.
4
Diana
29 Apr 2023
·
The outside was nice, but upon entering our room we found a condom wrapper on the floor. There was an oily substance on the mirror, headboards, and bed skirts. There was also some white spots on the bed skirts as well. The sheets didn't seem to have been washed as there was hair and stuff on them. The front desk did get us a change of sheets, pillowcases, and blankets. Beds were decent to sleep on and the area wasn't too noisy.
The outside was nice, but upon entering our room we found a condom wrapper on the floor. There was an oily substance on the mirror, headboards, and bed skirts. There was also some white spots on the bed skirts as well. The sheets didn't seem to have been washed as there was hair and stuff on them. The front desk did get us a change of sheets, pillowcases, and blankets. Beds were decent to sleep on and the area wasn't too noisy.
2
randy
3 Jun 2025
·
Stayed 1 night
Place was in disrepair and wasn’t clean. Stained sheets and pillow just to name a couple things
Place was in disrepair and wasn’t clean. Stained sheets and pillow just to name a couple things
2
Tamara
24 Nov 2025
·
Stayed 2 nights
The staff was sweet so I hate to leave a bad review just because of them but I will never stay here again. Outside presentation was great, deceiving. We had 3 rooms total. The first room had such a bad smell..a combination of dog and mildew. The other rooms were tolerable with the smell but still rough. The bathrooms are stained and very out dated. We did request another room because the smell was so bad in the first room. It was game day weekend so options were limited on going anywhere else. My husband did a quick scan and accepted. It’s just a weekend. We went to bed not thinking about what I would find in the bathroom trash in the morning. A used condom hanging off the side of the trash! There wasn’t anyone at the front to talk to as we were leaving and we were pressed for time getting to the game. We honestly didn’t even try to breakfast just based on the cleanliness of our room..but I heard other guests say it was good. Again..staff was sweet. Rooms just need some TLC.
The staff was sweet so I hate to leave a bad review just because of them but I will never stay here again. Outside presentation was great, deceiving. We had 3 rooms total. The first room had such a bad smell..a combination of dog and mildew. The other rooms were tolerable with the smell but still rough. The bathrooms are stained and very out dated. We did request another room because the smell was so bad in the first room. It was game day weekend so options were limited on going anywhere else. My husband did a quick scan and accepted. It’s just a weekend. We went to bed not thinking about what I would find in the bathroom trash in the morning. A used condom hanging off the side of the trash! There wasn’t anyone at the front to talk to as we were leaving and we were pressed for time getting to the game. We honestly didn’t even try to breakfast just based on the cleanliness of our room..but I heard other guests say it was good. Again..staff was sweet. Rooms just need some TLC.
4
Brittany
12 Apr 2025
·
Stayed 1 night
Manager and staff were kind. Room was not very clean. Shower had hair in it. Floors weren’t clean. Bed frame had collection of dust, crumbs and dirt. Little shampoo and conditioner bottles were used.
Manager and staff were kind. Room was not very clean. Shower had hair in it. Floors weren’t clean. Bed frame had collection of dust, crumbs and dirt. Little shampoo and conditioner bottles were used.
4
Stacey
5 Oct 2025
·
Stayed 2 nights
I won't stay here again. Towels and carpeting were gross. Bathroom very dated and the shower was almost broken.
I won't stay here again. Towels and carpeting were gross. Bathroom very dated and the shower was almost broken.
4
Brandon
15 Aug 2025
·
Stayed 1 night
The staff was very nice and welcoming however, when we went to our room, there were stains all over the bed and our room was also very wet
The staff was very nice and welcoming however, when we went to our room, there were stains all over the bed and our room was also very wet
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AI-generated summary based on recent guest reviews
Rooms
Rooms feel dated, with recurring reports of musty humidity, thin walls or overhead noise, firm mattresses, and assorted maintenance issues like ill-fitting barn doors or nonworking fixtures; a few guests still found them spacious or comfortable enough for short stays.
Related guest reviews
6
Lorie
9 May 2025
·
Stayed 3 nights
The staff was very friendly and helpful, the rooms are very minimalist with no dresser or closest to hang items. The shower only had luke warm water at best. The hotel does offer maid service daily which was nice to get fresh towels and beds made each day.
The staff was very friendly and helpful, the rooms are very minimalist with no dresser or closest to hang items. The shower only had luke warm water at best. The hotel does offer maid service daily which was nice to get fresh towels and beds made each day.
4
Amanda
9 Dec 2023
·
Stayed 1 night
The room was okay for the price. The beds were 2 fulls, instead of 2 queens. Our room was an exterior room facing the interstate. We heard traffic noise all night. If anyone was in the hall walking or talking, we could hear them so well that it sounded like our door was open. Like I said, the hotel was okay for the price, but I was expecting a little more.
The room was okay for the price. The beds were 2 fulls, instead of 2 queens. Our room was an exterior room facing the interstate. We heard traffic noise all night. If anyone was in the hall walking or talking, we could hear them so well that it sounded like our door was open. Like I said, the hotel was okay for the price, but I was expecting a little more.
10
Susan
11 May 2025
·
Stayed 1 night
The room a little worn needing some updating. The mattress was not very comfortable had springs sticking in my back. Just a few things need to be replaced.
The room a little worn needing some updating. The mattress was not very comfortable had springs sticking in my back. Just a few things need to be replaced.
2
Kyle
19 Jun 2025
·
Stayed 1 night
The bathroom lights were non functional and there was no remote for the tv in the room to be able to watch anything. With two small kids this was unacceptable so we left and went to another hotel as there were no other rooms available.
The bathroom lights were non functional and there was no remote for the tv in the room to be able to watch anything. With two small kids this was unacceptable so we left and went to another hotel as there were no other rooms available.
8
Timothy
2 Jun 2024
·
Stayed 1 night
Right off the highway. Decent parking lot. Adjacent to Cracker Barrel. Check-in was unbearably slow. Room away from road, so it was mostly quiet. Room smelled musty. Bathroom seemed more updated than was sleeping room. Room door closed very poorly; large gap at door bottom allowed hall noise into room. Poor-quality toilet paper and poorer, single-ply kleenex always lose my favor. Very nice & large, modern Samsung flatscreen. Very comfortable king bed.
Right off the highway. Decent parking lot. Adjacent to Cracker Barrel. Check-in was unbearably slow. Room away from road, so it was mostly quiet. Room smelled musty. Bathroom seemed more updated than was sleeping room. Room door closed very poorly; large gap at door bottom allowed hall noise into room. Poor-quality toilet paper and poorer, single-ply kleenex always lose my favor. Very nice & large, modern Samsung flatscreen. Very comfortable king bed.
2
Isaiah
21 Feb 2025
·
Stayed 1 night
An amazing place to stay if you love hearing the noises other people make. Walls made of paper ensure that you get to be a part of absolutely every whispered conversation or TV show.
An amazing place to stay if you love hearing the noises other people make. Walls made of paper ensure that you get to be a part of absolutely every whispered conversation or TV show.
6
Kiran Kumar
16 Jun 2025
·
Stayed 1 night
Hotel was good The rooms were not that great though. The rooms has damp smell as if the wet vacuum not dried up. Blankets and comforters were not dried up completely either
Hotel was good The rooms were not that great though. The rooms has damp smell as if the wet vacuum not dried up. Blankets and comforters were not dried up completely either
6
Chris
10 Aug 2025
·
Stayed 5 nights
our room was musty smelling and everything felt damp. the tenant upstairs stomped all times of the day, was very annoying
our room was musty smelling and everything felt damp. the tenant upstairs stomped all times of the day, was very annoying
8
Becky
12 Jun 2025
·
Stayed 1 night
Everyone was sweet. Its a very "mom and pop" feel to the place. My only complaint is that the beds were VERY hard. My partner can sleep anywhere and was unbothered but i woke up about every hour stiff. The recliner makes a fantastic alternative to bed though
Everyone was sweet. Its a very "mom and pop" feel to the place. My only complaint is that the beds were VERY hard. My partner can sleep anywhere and was unbothered but i woke up about every hour stiff. The recliner makes a fantastic alternative to bed though
8
Terrence
3 Sept 2023
·
Stayed 2 nights
The staff was amazing, the floors in our room were kind of gross, the shower curtains could’ve been changed, the barn door in our room would not stay shut, and the toilet seat wouldn’t stay up.
The staff was amazing, the floors in our room were kind of gross, the shower curtains could’ve been changed, the barn door in our room would not stay shut, and the toilet seat wouldn’t stay up.
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AI-generated summary based on recent guest reviews
Service
Staff are frequently described as friendly and accommodating, with several shout-outs to the manager, though others reported rude interactions, slow or unhelpful responses, and reservation or billing problems.
Related guest reviews
2
Sha'Brina
8 Jun 2025
·
Stayed 1 night
they were very rude and disrespectful at the front desk. the owner who had never even met me before this had alot of rude and disrespectfult things to say
they were very rude and disrespectful at the front desk. the owner who had never even met me before this had alot of rude and disrespectfult things to say
2
Robin
19 Oct 2025
·
Stayed 1 night
They cancelled my stay the morning of the day I was staying. Said you gave them credit card information that didn’t work; however, I know it worked for you. I’ll need a refund from you.
They cancelled my stay the morning of the day I was staying. Said you gave them credit card information that didn’t work; however, I know it worked for you. I’ll need a refund from you.
10
John
30 Sept 2024
·
Stayed 3 nights
Property was great and convenient..staff was amazing
Property was great and convenient..staff was amazing
10
Darlene
11 Oct 2024
·
Stayed 1 night
Staff was so pleasant to be around. Great service
Staff was so pleasant to be around. Great service
2
Amy
15 Aug 2023
·
Stayed 1 night
The hotel refused to honor our reservation and forced me to spend the better part of an hour trying to find another place to stay.
The hotel refused to honor our reservation and forced me to spend the better part of an hour trying to find another place to stay.
10
Mianna
2 Dec 2024
·
Stayed 2 nights
The staff was so friendly and helpful.
The staff was so friendly and helpful.
10
Jaclyn
27 Oct 2024
·
Stayed 3 nights
The manager, Huey, goes above and beyond customer accommodations! Highly recommend
The manager, Huey, goes above and beyond customer accommodations! Highly recommend
10
Jaclyn
16 Oct 2024
·
Stayed 3 nights
The manager, Huey, is the most accommodating and professional! He takes care of anything you need and goes above and beyond customer expectations!
The manager, Huey, is the most accommodating and professional! He takes care of anything you need and goes above and beyond customer expectations!
4
Daniel
28 Sept 2024
·
Stayed 5 nights
This is the third time I've stayed at this SureStay, and first time I've encountered any major issue. First of all, I'd say if you are on a budget and want a comfortable place this should be one to consider. However, my main issue was that they did not take security serious. I was there 5 days, usually ask for cleaning services every second day. Well, they came and cleaned my room after the 2nd night, but left my door unlocked. I don't know if mgmt has instructed cleaning staff on what to do when their keys cannot lock a door, but when I went up to my room after the cleaning the staff had gone but my door was unlocked. When he came back I showed him this, and he showed me that his key was malfunctioning. My polite response was that he should have gotten help immediately and returned to lock it. After that, I turned down every other cleaning request. In the process I also discovered that the room telephone didn't work. We all sign a disclosure of how items left in the room are left at the owner's risk, but that doesn't hold water if even the room cannot be secured. Nothing was stolen thankfully. Also, the breakfast is tepid. Both times I tried it the eggs, potatoes and sausage were not warm. Staff are pleasant, but the young woman I told my concern to didn't really seem to interested. Please do better.
This is the third time I've stayed at this SureStay, and first time I've encountered any major issue. First of all, I'd say if you are on a budget and want a comfortable place this should be one to consider. However, my main issue was that they did not take security serious. I was there 5 days, usually ask for cleaning services every second day. Well, they came and cleaned my room after the 2nd night, but left my door unlocked. I don't know if mgmt has instructed cleaning staff on what to do when their keys cannot lock a door, but when I went up to my room after the cleaning the staff had gone but my door was unlocked. When he came back I showed him this, and he showed me that his key was malfunctioning. My polite response was that he should have gotten help immediately and returned to lock it. After that, I turned down every other cleaning request. In the process I also discovered that the room telephone didn't work. We all sign a disclosure of how items left in the room are left at the owner's risk, but that doesn't hold water if even the room cannot be secured. Nothing was stolen thankfully. Also, the breakfast is tepid. Both times I tried it the eggs, potatoes and sausage were not warm. Staff are pleasant, but the young woman I told my concern to didn't really seem to interested. Please do better.
4
Bobby
3 Sept 2024
·
Stayed 1 night
When we went to check in the staff would not get off the phone. Took almost ten minutes before she would talk to us. The pictures are very deceiving. The check in and dining area are nice. The room is not. The bathtub/shower was nasty. The mattress was awful. It was a very old spring mattress on a metal box. The room had a smell to it. The couch sunk in when you set on it. The toilet seat wouldnt stay up when you use it. We will not be staying here again.
When we went to check in the staff would not get off the phone. Took almost ten minutes before she would talk to us. The pictures are very deceiving. The check in and dining area are nice. The room is not. The bathtub/shower was nasty. The mattress was awful. It was a very old spring mattress on a metal box. The room had a smell to it. The couch sunk in when you set on it. The toilet seat wouldnt stay up when you use it. We will not be staying here again.
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AI-generated summary based on recent guest reviews
Location
Convenient for I-20/59 travelers and visits to UA or the stadium, with restaurants like Cracker Barrel next door; some rooms near the interstate pick up traffic noise and a few guests found the property harder to locate.
Related guest reviews
10
Tracie
27 Jun 2024
·
Stayed 1 night
Close and convenient to shopping and UA. Quiet and affordable.
Close and convenient to shopping and UA. Quiet and affordable.
6
Richard
15 Oct 2023
·
Stayed 2 nights
The property was clean. The night clerk was not helpful when we couldn't find the property and dry time when we checked in.
The property was clean. The night clerk was not helpful when we couldn't find the property and dry time when we checked in.
8
Douglas
17 Aug 2025
·
Stayed 2 nights
Close to all we needed.
Close to all we needed.
8
Timothy
2 Jun 2024
·
Stayed 1 night
Right off the highway. Decent parking lot. Adjacent to Cracker Barrel. Check-in was unbearably slow. Room away from road, so it was mostly quiet. Room smelled musty. Bathroom seemed more updated than was sleeping room. Room door closed very poorly; large gap at door bottom allowed hall noise into room. Poor-quality toilet paper and poorer, single-ply kleenex always lose my favor. Very nice & large, modern Samsung flatscreen. Very comfortable king bed.
Right off the highway. Decent parking lot. Adjacent to Cracker Barrel. Check-in was unbearably slow. Room away from road, so it was mostly quiet. Room smelled musty. Bathroom seemed more updated than was sleeping room. Room door closed very poorly; large gap at door bottom allowed hall noise into room. Poor-quality toilet paper and poorer, single-ply kleenex always lose my favor. Very nice & large, modern Samsung flatscreen. Very comfortable king bed.
10
Waylon
8 Oct 2025
·
Stayed 1 night
I had no issues during my brief stay here. Check-in was easy and the room was quiet. Loved the hot breakfast the next morning.
I had no issues during my brief stay here. Check-in was easy and the room was quiet. Loved the hot breakfast the next morning.
6
Susan
9 Sept 2025
·
Stayed 2 nights
A smaller hotel next to cracker barrel. Staff are friendly and helpful.
A smaller hotel next to cracker barrel. Staff are friendly and helpful.
10
Panagiotis
28 Dec 2022
·
Came for a Alabama football game. 15 minutes to the stadium, pretty quiet in the hotel a definite plus. Also nice big comfy bed
Came for a Alabama football game. 15 minutes to the stadium, pretty quiet in the hotel a definite plus. Also nice big comfy bed
10
Mona
3 Sept 2023
·
Stayed 2 nights
Clean, quiet, close to stadium
Clean, quiet, close to stadium
10
Keith
18 Dec 2022
·
Stayed 7 nights
Good location near I-20, nice room, daily cooked breakfast, microwave and fridge in room. Staff were friendly and helpful. I look forward to staying here again when in the area.
Good location near I-20, nice room, daily cooked breakfast, microwave and fridge in room. Staff were friendly and helpful. I look forward to staying here again when in the area.
8
James
19 Feb 2024
·
Stayed 3 nights
Nice and quiet location
Nice and quiet location
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AI-generated summary based on recent guest reviews
Dining
Breakfast feedback is mixed: several guests enjoyed a hot, cooked spread, while others found items cold, limited, or depleted early, and a few mornings lacked coffee or advertised options.
Related guest reviews
6
Scotty
25 Feb 2024
·
Stayed 1 night
Old bed and pillows Breakfast and coffee were gone by 8:45
Old bed and pillows Breakfast and coffee were gone by 8:45
6
Cindy
8 Mar 2025
·
Stayed 1 night
Would have rated this property higher had I not gone into the bathroom. Toilet seat slid around. Stoppers in sink and tub were broke so had to take both out for water to drain. Shower liner full of mildew. Water pressure average, not great. We stayed in the first room off the lobby, across from elevator and ice machine. Never heard either one. Beds and pillows were comfortable enough. Breakfast was not as advertised. No waffle set up, no cereals, no breads, no juice, and food provided was not prepared well. However, for the price I would stay here again.
Would have rated this property higher had I not gone into the bathroom. Toilet seat slid around. Stoppers in sink and tub were broke so had to take both out for water to drain. Shower liner full of mildew. Water pressure average, not great. We stayed in the first room off the lobby, across from elevator and ice machine. Never heard either one. Beds and pillows were comfortable enough. Breakfast was not as advertised. No waffle set up, no cereals, no breads, no juice, and food provided was not prepared well. However, for the price I would stay here again.
10
Louise
30 Dec 2022
·
Stayed 1 night
It was a comfortable room. Breakfast was the best! We really enjoyed a "hot" breakfast. Staff was friendly.
It was a comfortable room. Breakfast was the best! We really enjoyed a "hot" breakfast. Staff was friendly.
10
Rosemarie
19 Jan 2023
·
Stayed 1 night
breakfast was good . easy to walk to restaurant.
breakfast was good . easy to walk to restaurant.
10
Waylon
8 Oct 2025
·
Stayed 1 night
I had no issues during my brief stay here. Check-in was easy and the room was quiet. Loved the hot breakfast the next morning.
I had no issues during my brief stay here. Check-in was easy and the room was quiet. Loved the hot breakfast the next morning.
6
Derrick
18 Aug 2025
·
Stayed 1 night
Bed was not very comfortable, the bathroom wasn’t that clean, the room felt outdated and was very hot in the 2nd floor and in the hallway, a/c was ok just enough to keep from getting hot while we slept! Breakfast was horrible and cold and not much to choose from! It was very convenient and for a 1 night stay it was decent enough to get a shower and a few hours of sleep!
Bed was not very comfortable, the bathroom wasn’t that clean, the room felt outdated and was very hot in the 2nd floor and in the hallway, a/c was ok just enough to keep from getting hot while we slept! Breakfast was horrible and cold and not much to choose from! It was very convenient and for a 1 night stay it was decent enough to get a shower and a few hours of sleep!
4
Jackie
10 Aug 2025
·
Stayed 3 nights
Oh man - we have stayed at this hotel before and it was fine. Unfortunately this trip it was not fine. The bathroom barn door left a 3-4 inch gap - I could literally see my husband walk by the door when I was sitting on the toilet. There was no coffee at breakfast one morning, and another morning the breakfast area was a mess with hardly any food options and no utensils. Our last morning there was also poop in the elevator. We will not be staying here again unless it is the absolute last option available :(
Oh man - we have stayed at this hotel before and it was fine. Unfortunately this trip it was not fine. The bathroom barn door left a 3-4 inch gap - I could literally see my husband walk by the door when I was sitting on the toilet. There was no coffee at breakfast one morning, and another morning the breakfast area was a mess with hardly any food options and no utensils. Our last morning there was also poop in the elevator. We will not be staying here again unless it is the absolute last option available :(
10
Keith
18 Dec 2022
·
Stayed 7 nights
Good location near I-20, nice room, daily cooked breakfast, microwave and fridge in room. Staff were friendly and helpful. I look forward to staying here again when in the area.
Good location near I-20, nice room, daily cooked breakfast, microwave and fridge in room. Staff were friendly and helpful. I look forward to staying here again when in the area.
10
Julianne
26 Sept 2024
·
Stayed 1 night
This was the best hotel I stayed at on my road trip between Boston and Houston. And it was one of the most affordable. The staff was absolutely stellar and put a smile on our face. The lobby is gorgeous and I was taking pictures of the murals etc. like a tourist. The hot breakfast was delicious; omelets and sausage and gravy! Amazing chandelier and flowers in the dining area. The gazebo has an outdoor sink and grille, and beautiful outdoor lighting. The furniture in the rooms is modern and I want every piece for my apartment lol, complete with a cool sliding barn door. Hands down best hotel I've stayed in for this price; you will feel like you're at a 5 star hotel.
This was the best hotel I stayed at on my road trip between Boston and Houston. And it was one of the most affordable. The staff was absolutely stellar and put a smile on our face. The lobby is gorgeous and I was taking pictures of the murals etc. like a tourist. The hot breakfast was delicious; omelets and sausage and gravy! Amazing chandelier and flowers in the dining area. The gazebo has an outdoor sink and grille, and beautiful outdoor lighting. The furniture in the rooms is modern and I want every piece for my apartment lol, complete with a cool sliding barn door. Hands down best hotel I've stayed in for this price; you will feel like you're at a 5 star hotel.
4
Daniel
28 Sept 2024
·
Stayed 5 nights
This is the third time I've stayed at this SureStay, and first time I've encountered any major issue. First of all, I'd say if you are on a budget and want a comfortable place this should be one to consider. However, my main issue was that they did not take security serious. I was there 5 days, usually ask for cleaning services every second day. Well, they came and cleaned my room after the 2nd night, but left my door unlocked. I don't know if mgmt has instructed cleaning staff on what to do when their keys cannot lock a door, but when I went up to my room after the cleaning the staff had gone but my door was unlocked. When he came back I showed him this, and he showed me that his key was malfunctioning. My polite response was that he should have gotten help immediately and returned to lock it. After that, I turned down every other cleaning request. In the process I also discovered that the room telephone didn't work. We all sign a disclosure of how items left in the room are left at the owner's risk, but that doesn't hold water if even the room cannot be secured. Nothing was stolen thankfully. Also, the breakfast is tepid. Both times I tried it the eggs, potatoes and sausage were not warm. Staff are pleasant, but the young woman I told my concern to didn't really seem to interested. Please do better.
This is the third time I've stayed at this SureStay, and first time I've encountered any major issue. First of all, I'd say if you are on a budget and want a comfortable place this should be one to consider. However, my main issue was that they did not take security serious. I was there 5 days, usually ask for cleaning services every second day. Well, they came and cleaned my room after the 2nd night, but left my door unlocked. I don't know if mgmt has instructed cleaning staff on what to do when their keys cannot lock a door, but when I went up to my room after the cleaning the staff had gone but my door was unlocked. When he came back I showed him this, and he showed me that his key was malfunctioning. My polite response was that he should have gotten help immediately and returned to lock it. After that, I turned down every other cleaning request. In the process I also discovered that the room telephone didn't work. We all sign a disclosure of how items left in the room are left at the owner's risk, but that doesn't hold water if even the room cannot be secured. Nothing was stolen thankfully. Also, the breakfast is tepid. Both times I tried it the eggs, potatoes and sausage were not warm. Staff are pleasant, but the young woman I told my concern to didn't really seem to interested. Please do better.
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AI-generated summary based on recent guest reviews
10
Stephanie
3 weeks ago
·
Stayed 1 night
Stay was nice and the staff was great
Stay was nice and the staff was great
4
Michael
3 weeks ago
·
Stayed 2 nights
We stayed here during a Alabama football weekend. The room was absolutely disgusting. After the first night my wife refused to use the show. There was mold everywhere. I cleaned out the air conditioner filter, which had years of dirt/mold/dust in it. Absolutely gross. We made up the pull-out couch, and it looked like there was mold, dirt, and blood all over the mattress. I would not recements staying here.
We stayed here during a Alabama football weekend. The room was absolutely disgusting. After the first night my wife refused to use the show. There was mold everywhere. I cleaned out the air conditioner filter, which had years of dirt/mold/dust in it. Absolutely gross. We made up the pull-out couch, and it looked like there was mold, dirt, and blood all over the mattress. I would not recements staying here.
6
Valarie
4 weeks ago
·
Stayed 2 nights
The staff was very helpful and took care of things when we brought to their attention but it was not clean. The shower curtain was mildewed and black at the bottom. But they put in a new one when we told them. Our ice bucket had old liner and water in the bottom so obviously wasn’t cleaned. We killed two roaches in the room while we were there. All the while payed over $350/night during parents weekend.
The staff was very helpful and took care of things when we brought to their attention but it was not clean. The shower curtain was mildewed and black at the bottom. But they put in a new one when we told them. Our ice bucket had old liner and water in the bottom so obviously wasn’t cleaned. We killed two roaches in the room while we were there. All the while payed over $350/night during parents weekend.
4
Marques
21 Sept 2026
·
Stayed 2 nights
Room looked like it was a cheap motel with dirty towels and sheets, paint chipping all over the room.
Room looked like it was a cheap motel with dirty towels and sheets, paint chipping all over the room.
8
Patrick
21 Sept 2026
·
Stayed 1 night
Overall great stay. Room had a mildew smell coming from the bathroom but the rest of the room was great. Just needs a deep clean. Staff super friendly location was great, plenty of parking
Overall great stay. Room had a mildew smell coming from the bathroom but the rest of the room was great. Just needs a deep clean. Staff super friendly location was great, plenty of parking
FAQs about SureStay Hotel By Best Western Tuscaloosa Southeast
Is parking available at the property?
Yes, free self-parking is available on-site. However, parking is limited.
What type of breakfast is offered and what are the serving hours?
A complimentary breakfast is included for guests. Specific serving hours are not provided.
Does the property allow pets?
Yes, pets are allowed in specific rooms only, with a fee of USD 75 per pet, per day. Service animals are exempt from fees.
What are the standard check-in and check-out times?
Check-in is at 15:00 and check-out is at 11:00. Early or late check-in/check-out may be available upon request and could incur additional charges.
What accessibility features are available for guests with disabilities?
The property features step-free entrances and wheelchair-accessible facilities. Specific details about rooms and bathrooms are not provided.
What is the location like in relation to key landmarks?
The property is situated in South West Tuscaloosa, within a 10-minute drive of Bryant-Denny Stadium and the University of Alabama. It is approximately 3.6 miles from the Tuscaloosa Veterans Affairs Medical Center and 4.7 miles from Veterans Memorial Park.
What are the policies for guests staying with children?
Children stay free when occupying the parent or guardian's room, using existing bedding.
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Instant AI responses are based on hotel information
Prices for upcoming dates
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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December 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-11-02: 60.91354163509369USD
- 2026-11-03: 61.116629146003724USD
- 2026-11-04: 67.15914612686157USD
- 2026-11-05: 66.34759829467774USD
- 2026-11-06: 65.19593414043426USD
- 2026-11-07: 65.14200248832702USD
- 2026-11-08: 63.577903502655026USD
- 2026-11-09: 63.577903502655026USD
- 2026-11-10: 63.577903502655026USD
- 2026-11-11: 63.577903502655026USD
- 2026-11-12: 63.577903502655026USD
- 2026-11-13: 63.577903502655026USD
- 2026-11-14: 63.577903502655026USD
- 2026-11-15: 63.577903502655026USD
- 2026-11-16: 63.577903502655026USD
- 2026-11-17: 63.577903502655026USD
- 2026-11-18: 63.577903502655026USD
- 2026-11-19: 63.577903502655026USD
- 2026-11-20: 169.79356779586792USD
- 2026-11-21: 168.61054485443114USD
- 2026-11-22: 78.5608836794281USD
- 2026-11-23: 78.5608836794281USD
- 2026-11-24: 72.20741161636353USD
- 2026-11-25: 76.73790081581116USD
- 2026-11-26: 75.83180297592163USD
- 2026-11-27: 394.5203230996704USD
- 2026-11-28: 507.38311151977535USD
- 2026-11-29: 79.46699005348205USD
- 2026-11-30: 76.73790081581116USD
- 2026-12-01: 72.20741161636353USD
- 2026-12-02: 73.23216847846984USD
- 2026-12-03: 65.77842926643372USD
- 2026-12-04: 64.0309524225998USD
- 2026-12-05: 64.0309524225998USD
- 2026-12-06: 80.37307935920715USD
- 2026-12-07: 80.37307935920715USD
- 2026-12-08: 72.20741161636353USD
- 2026-12-09: 71.301313776474USD
- 2026-12-10: 64.0309524225998USD
- 2026-12-11: 79.46699005348205USD
- 2026-12-12: 77.6440071898651USD
- 2026-12-13: 80.37307935920715USD
- 2026-12-14: 80.37307935920715USD
- 2026-12-15: 75.05783960388183USD
- 2026-12-16: 70.38442448566437USD
- 2026-12-17: 67.6553437821579USD
- 2026-12-18: 65.77842926643372USD
- 2026-12-19: 64.0309524225998USD
- 2026-12-20: 80.37307935920715USD
- 2026-12-21: 79.46699005348205USD
- 2026-12-22: 72.20741161636353USD
- 2026-12-23: 75.83180297592163USD
- 2026-12-24: 64.0309524225998USD
- 2026-12-25: 66.61337777748108USD
- 2026-12-26: 64.0309524225998USD
- 2026-12-27: 79.46699005348205USD
- 2026-12-28: 79.46699005348205USD
- 2026-12-29: 71.301313776474USD
- 2026-12-30: 76.03675946884155USD
- 2026-12-31: 64.0309524225998USD
- 2027-01-01: 60.00744379520416USD
- 2027-01-02: 58.583573932342524USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 19 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
- Children stay free when occupying the parent or guardian's room, using existing bedding.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- For details on Best Western's privacy policy, visit https://www.bestwestern.com/privacy.
- Pet fee: USD 75 per pet, per day
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Non-smoking rooms
Business centre
Housekeeping
Safe-deposit box
Picnic area/Tables
Services
Business centre
Housekeeping
Safe-deposit box
Luggage storage
Designated smoking area
Self laundry
24-Hour Front Desk
Activities
Outdoor Furniture
Fitness Center (nearby)
Internet
Free wi-fi
General
Non-smoking rooms
Picnic area/Tables
Vending machines
Family room
Snack Bar/Deli
Parking
Parking
Free parking
Parking (Limited)
Parking Onsite